Retail Multi Unit Manager
Operations manager job in Norfolk, VA
Retail Multi-Unit Manager
Grow
With
Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results.
Salary Range: $62,780 - $76,000
Key Responsibilities:
Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures.
Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability.
Oversee planned maintenance and address repair needs promptly to maintain operational standards.
Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone.
Hold management accountable for onboarding/offboarding processes and compliance with training requirements.
Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams.
Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions.
Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures.
Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores.
Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss.
Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms.
Monitor and maintain retail equipment; schedule routine service and repairs as needed.
Drive adoption of new retail technologies to improve efficiency and customer experience.
Maintain working knowledge of brand standards, lease agreements, and landlord relations.
Implement marketing programs and promotional activities; ensure compliance with brand campaigns.
Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders.
Ensure compliance with all federal, state, and local safety and health standards.
Train managers and staff on wellness protocols and safety procedures; maintain audit readiness.
Qualifications:
Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement).
Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles.
Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts.
Technical Skills
Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools.
Strong knowledge of inventory management, planogram execution, and visual merchandising standards.
Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics.
Familiarity with category management, retail space optimization, and seasonal merchandising strategies.
Competencies
Operational Leadership: Drives execution across multiple stores to achieve financial and service goals.
Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability.
People Development: Builds positive work environments through coaching, mentoring, and leadership.
Customer Focus: Ensures superior service and brand compliance across all locations.
Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues.
Change Leadership: Champions technology adoption and process improvements to enhance efficiency.
Schedule & Reporting
Reports directly to the Senior Director or Director of Operations.
Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight.
Weekend and holiday availability required based on business needs.
Regular on-site presence across store locations to maintain standards and engage leadership teams.
Please Apply: ***************************************************************************************
Field Service Manager
Operations manager job in Chesapeake, VA
Key Responsibilities
Leadership & Coordination
Lead and manage field service technicians supporting retail store operations.
Act as the primary point of contact for escalations from store teams.
Coordinate with IT, facilities, and vendor partners to resolve complex issues.
Operational Support
Oversee installation, configuration, and maintenance of store IT systems (POS, networking, printers, kiosks, etc.).
Ensure timely response to incidents, service requests, and preventive maintenance tasks.
Monitor service performance against SLAs and KPIs.
Process & Continuous Improvement
Develop and enforce standard operating procedures for field services.
Identify recurring issues and drive root cause analysis to reduce downtime.
Implement automation and best practices to improve efficiency.
Stakeholder Engagement
Collaborate with store managers, regional operations, and corporate IT teams.
Provide regular updates on service performance and improvement initiatives.
Support rollout of new technologies and store upgrades.
Pest Services Manager
Operations manager job in Chesapeake, VA
Responsible for: Managing all store pest programs including scheduled, on-demand, and exclusion services.
Principal Duties and Responsibilities
Partner with Operations, Legal, Compliance and other stakeholders as needed to develop and implement pest management strategies to minimize pest intrusion and pest services expenses. Utilize work order and financial data to develop annual OpEx plans in partnership with Finance and FM leadership. Utilize store level pest expense and work order data to identify opportunities to reduce pest activities and expenses. Partner with Procurement for all pest services bids for planned service and reactive services. Manage all store level requests for pest services support. Hold monthly or quarterly business reviews with all contracted service providers to include developing action plans for improving services and reducing costs. Partner with FM Analysts to develop and provide Operations with store level pest data so that Operations is aware of trends and current pest management activities.
Minimum Requirements/Qualifications
3-5 years of experience managing pest services for large multi-facility customers.
Strong customer relations and support skills.
Strong experience with data analysis and reporting tools such as Excel, Power BI, or Tableau.
Must be data oriented and can interpret and synthesize data into information that will inform business decisions.
Must have exceptional attention to detail and work well under tight deadlines.
Bachelor's degree (economics, finance, project management).
Ability to multitask in a fast paced, demanding environment.
Exceptional planning, analytical, problem solving and implementation skills; ability to deal with ambiguity and adaptable to changing priorities.
Excellent interpersonal skills and ability to communicate effectively at all levels in the organization.
Desired Qualifications - Desired but not required.
Experience with retail facilities management in multi-location real estate organization.
General Manager
Operations manager job in Newport News, VA
We have an exciting new opportunity for a General Manager in Newport News!
The General Manager (GM) will oversee the daily operations, growth, and strategic direction of the company. This role requires strong leadership, operational expertise, and industry knowledge to ensure safe, efficient, and profitable execution of crane, rigging, and hauling services. The GM will serve as the key point of accountability for employees, customers, vendors, and ownership, driving both operational excellence and business development.
Key Responsibilities
Operations & Safety
Oversee scheduling, dispatch, and field operations to ensure projects are executed on time, within budget, and safely.
Maintain compliance with OSHA, DOT, and industry-specific safety regulations.
Implement and enforce company safety programs, training, and certifications.
Ensure proper maintenance and utilization of equipment and fleet assets.
Quoting & Estimating
Prepare detailed bids, quotes, and estimates for crane, rigging, and hauling services.
Review job specifications, site conditions, and customer requirements to develop accurate and competitive pricing.
Conduct site visits and customer meetings as needed to scope work and finalize estimates.
Collaborate with dispatch and operations teams to confirm realistic timelines, equipment, and manpower requirements.
Manage follow-up on outstanding quotes and adjust estimating strategies to improve close rates and profitability.
Leadership & People Management
Lead, mentor, and develop office, dispatch, and field personnel.
Manage staffing needs including recruiting, onboarding, and retention.
Foster a positive, safety-first culture with accountability and teamwork.
Financial & Administrative
Manage P&L, budgets, and operational KPIs.
Negotiate vendor agreements, review contracts, and manage procurement of equipment and supplies.
Oversee billing, job costing, and collections to ensure accurate financial performance.
Provide timely reporting and updates to ownership.
Sales & Business Development
Build and maintain strong relationships with customers, general contractors, industrial clients, and vendors.
Act as the point of contact for key accounts and respond directly to customer inquiries.
Support growth by pursuing new business opportunities and cross-selling services.
Strategic Growth
Assist ownership with evaluating equipment acquisitions, market expansion, and business opportunities.
Develop operational systems and processes to scale the business efficiently.
Qualifications
7+ years of leadership experience in crane, rigging, heavy equipment, or related construction/industrial services.
Strong knowledge of crane operations, DOT/FMCSA compliance, and safety standards.
Proven hands-on experience in quoting, estimating, and pricing crane and rigging projects.
Demonstrated ability to manage teams, budgets, and P&L responsibility.
Experience with Fleet Cost & Care software (or comparable fleet/dispatch management systems).
Excellent communication, negotiation, and organizational skills.
Ability to balance hands-on operational leadership with long-term strategic thinking.
Valid driver's license; CDL a plus.
Certifications and Base Clearance for our area is not required but a plus
Compensation & Benefits
Competitive base salary with performance incentives.
Company vehicle allowance.
Health, dental, and retirement plan options.
Opportunities for professional growth and advancement.
Paid Vacation Time
Paid Holidays to include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas
We are seeking a results-driven leader who is ready to take ownership of operations, drive growth, and uphold the company's reputation for safety, reliability, and service excellence. If you have hands-on experience, industry knowledge, and leadership skills to manage both people and projects, we encourage you to apply and help lead our team into the next phase of growth.
Schedule:
Monday-Friday 6am-6pm
Pay:
$90,000-$130,000 plus performance based incentives annually
Assistant Store Manager
Operations manager job in Norfolk, VA
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
Retail Store Manager - Famous Accessories Brand
Operations manager job in Williamsburg, VA
Retail Store Manager
A famous luxury accessories brand is looking for a Store Manager to join the team! The ideal candidate would be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
Responsibilities
Manage daily operations of business and ensure sales goals are met
Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
Assigns duties to relevant employees
Conduct hiring and onboarding of new employees
Ensure adherence to health and safety regulations
Track and manage inventory at store
Qualifications
3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management and communication skills
Store Manager
Operations manager job in Virginia Beach, VA
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Experience Store General Manager
Operations manager job in Virginia Beach, VA
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
Attract, hire, and retain a diverse team of top talent.
Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Create a professional environment that inspires and encourages the growth and engagement of partners.
Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
Responsible for all partner performance management in the Pet Care Center.
Demonstrate and support a continuous improvement and growth mindset.
Performance
Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
Ensures the proper health, appearance, welfare, and proper handling of all animals.
Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
#LI-LF2
Other Essential Duties
MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority.
FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
Excellence in communication and computer skills are also required.
Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
A working knowledge of general business practices is highly desirable, as are strong organizational skills.
A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .
Vice President of Operations - Anderson's Garden Center
Operations manager job in Virginia Beach, VA
The Vice President of Operations will oversee the daily operations, staff management, and strategic growth of two garden center retail locations in Virginia Beach and Newport News. This role is responsible for ensuring operational excellence, delivering exceptional customer experiences, driving sales performance, and maintaining high standards of merchandising, horticultural quality, and customer service. The ideal candidate will have proven retail leadership experience, industry\-specific knowledge of garden center operations, and the ability to manage weekend\-heavy business schedules.
Reports To: Owner
Location: Virginia Beach, VA or Newport News, VA
Primary Responsibilities
Operational Leadership:
• Oversee daily operations of both garden centers, ensuring consistency in processes, policies, and customer service standards.
• Develop and implement operational strategies that improve efficiency, profitability, and customer satisfaction.
Staff Management & Development:
• Hire, train, supervise, and evaluate managers and staff to promote engagement, accountability, and performance.
• Schedule and allocate staff resources to meet peak business demands, with emphasis on weekends.
Retail Sales & Customer Experience:
• Drive sales performance by ensuring effective merchandising, seasonal promotions, and high\-quality customer interactions.
• Monitor sales data and KPIs to identify growth opportunities and adjust strategies accordingly.
Garden Center Operations:
• Ensure plant health, inventory rotation, and merchandising standards are consistently met.
• Partner with vendors, growers, and suppliers to maintain quality and availability of products.
Financial & Business Management:
• Develop and manage budgets, sales forecasts, and expense control measures for both locations.
• Provide regular operational and financial reports to ownership\/executive leadership.
Compliance & Safety:
• Maintain compliance with company policies, industry standards, and local\/state regulations.
• Ensure safe working environments for employees and customers.
Qualifications
Education:
• Bachelor's degree in horticulture, agriculture, business administration, or a related field. Or equivalent experience.
Experience:
• Minimum of 5 years in retail management, with multi\-location oversight preferred.
• At least 2 years of direct experience in a garden center, nursery, or related horticultural retail environment.
• Restaurant experience is a plus as the employee will be overseeing two high\-volume restaurants inside of the garden centers in both Newport News and Virginia Beach.
Skillset
• Strong leadership and people management skills, with the ability to inspire and develop teams.
• Excellent business acumen with proven ability to meet sales and profitability goals.
• Solid knowledge of plant care, horticulture, and garden retail operations.
• Exceptional organizational, communication, and customer service skills.
• Ability to work weekends and extended retail hours as required.
Attributes
• Proactive, adaptable, and able to work in a fast\-paced and constantly changing environment.
• Strong communication skills with the ability to lead and motivate a team.
• Passionate about providing consumers with an epic experience.
Work Environment
This role requires regular weekend work, as weekends represent the busiest periods for retail operations. Flexibility to travel between both locations (Virginia Beach and Newport News) is required.
Compensation & Benefits
• Competitive salary commensurate with experience.
• Performance\-based bonus potential when meeting KPI requirements.
• Benefits package including health, dental, vision. Plan details available.
• An aggressive 401k with a 4% match.
• Employee discounts on products.
• Company Vehicle for traveling to and from sites.
Please apply for this position if you have the requisite horticultural grower and leadership experience within the horticultural, agricultural, and\/or hydroponic industries. Please forward your resume and career objectives to: ********************** or **********************
All inquiries are confidentially protected and appreciated.
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Easy ApplyVice President Operations USA
Operations manager job in Virginia Beach, VA
Vice President of Operations is a senior leadership role responsible for overseeing all operational activities across U.S. ports and marine terminals. This position ensures excellence in service delivery, regulatory compliance, vendor performance, and customer engagement. As a key member of the U.S. executive team, the VP of Operations plays a strategic role in driving operational efficiency, financial performance, and organizational growth.
This highly visible role directs daily port operations, manages critical relationships with customers, regulatory bodies, and partners, and leads the invoice verification process for all terminal, port, vessel, and crew operational expenses nationwide.
Key Responsibilities
Strategic & Operational Leadership
* Provide strategic direction and hands-on leadership for port and terminal operations across the U.S.
* Develop and implement operational programs to optimize revenue, vessel turnaround, and service excellence.
* Monitor regulatory compliance, ensuring adherence to U.S. Coast Guard, HAZMAT, and other maritime regulations.
* Lead crisis and emergency response initiatives, including medical evacuations and vessel incidents.
* Drive continuous improvement through strategic planning aligned with organizational objectives and industry trends.
Team Leadership & Development
* Mentor, coach, and develop operations team to enhance performance and foster a culture of accountability and safety.
* Oversee workforce planning, staffing, training, and performance evaluation.
* Promote operational best practices and process optimization.
Port & Terminal Management
* Oversee daily vessel and terminal operations to ensure efficient port productivity.
* Monitor port time, idle time, berth utilization, and crane/gateway productivity to meet or exceed performance KPIs.
* Ensure accurate invoicing and expense management for all operational activities.
Vendor & Stakeholder Relations
* Lead negotiations of operational agreements with vendors, port authorities, and service providers.
* Act as a key liaison with government agencies, regulatory authorities, customers, and industry partners.
Vice President of Warehouse Operations
Operations manager job in Chesapeake, VA
Vice President, Warehousing & Distribution
A privately held, long-standing logistics organization is seeking a senior leader to oversee its warehousing and distribution network. This company operates across multiple business units in transportation, packaging, brokerage, and international freight. With a national footprint and millions of square feet of warehouse space, they offer fully integrated supply chain solutions across a diverse customer base.
The warehousing and distribution team consists of approximately 250 employees across over a dozen sites. The company is in a phase of transformation and growth and is seeking a leader to modernize operations while preserving its commitment to service and long-term partnerships.
Position Summary:
The Vice President, Warehousing & Distribution will be responsible for the strategic direction and operational performance of the warehousing division. This role requires a forward-thinking executive who thrives in change management environments and has a strong track record of building scalable processes, improving KPIs, and developing high-performing teams. The role will partner closely with other business units to deliver comprehensive logistics solutions.
Key Responsibilities: Operational Leadership
Design and execute a forward-looking warehousing and distribution strategy.
Oversee daily operations including inventory, order fulfillment, shipping/receiving, facilities, and safety.
Lead optimization efforts in warehouse processes and productivity initiatives across multiple locations.
Implement performance tracking dashboards and leverage data analytics for decision-making.
Champion safety, compliance, and employee engagement across all facilities.
Support talent acquisition and retention strategies within the operations teams.
Business Growth & Integration
Identify new revenue opportunities within existing accounts and adjacent markets.
Drive operational collaboration with other divisions to deliver integrated logistics services.
Foster a customer-first culture across distribution and support teams.
Strategic Planning & Execution
Serve as a key member of the executive team to shape company-wide strategy and forecasting.
Own divisional P&L and be accountable for achieving margin and growth goals.
Lead business transformation initiatives and introduce technology solutions aligned with long-term objectives.
Required Qualifications:
Leadership experience overseeing 200+ employees across warehousing, logistics, or industrial operations.
Strong background in performance management using KPIs and operational dashboards.
Full P&L responsibility experience and background in developing pricing/costing models.
Demonstrated success in both short-term operations execution and long-term strategic leadership.
Advanced Excel skills and familiarity with BI tools (e.g., Power BI).
Working knowledge of modern WMS and ERP platforms.
Strong communication and leadership presence.
Preferred Qualifications:
Continuous improvement certifications (Lean, Six Sigma, etc.) preferred.
Experience managing multi-site warehouse networks.
MBA or other advanced business degree strongly preferred.
Education:
Bachelors degree in Supply Chain, Business, Engineering, or related field required.
Advanced degree preferred.
Director of Strategic Operations
Operations manager job in Norfolk, VA
Posting Details Posting Details Job Title Director of Strategic Operations Department GRADUATE SCHOOL Number FP551A The position provides leadership and oversight of Graduate School operations, ensuring effective planning, forecasting, and stewardship of resources. Responsibilities include strategic planning, annual budget development, stakeholder engagement, and other administrative tasks that impact operations and business practices.This position also forecasts and tracks financial performance, leads in managing complex budgets involving multiple units and funding sources, works cooperatively with university senior leadership, and implements appropriate internal controls to maintain quality and compliance.
Position Type
FullTime
Type of Recruitment
General Public
Minimum Qualifications
Master's degree in Business Administration, or a related field.
Experience in handling sensitive or confidential information.
Experience in planning, analyzing and coordinating activities and establishing priorities.
Experience in managing, supervising and evaluating assigned staff.
Ability to work collaboratively with diverse stakeholders.
Minimum of 5 years of administrative experience in business operations and fiscal management, which includes supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Experience in problem solving and decision-making.
Preferred Qualifications
Experience in thinking strategically, anticipating future consequences and trends and incorporating them into the decision process.
Experience in developing and maintaining effective and cooperative working relationships both within and across organizational areas.
Experience in management and supervisory principles and practices.
Conditions of Employment
Job Open Date
10/30/2025
Open Until Filled
Yes
Application Review Date
11/13/2025
Job Close Date
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check
The final candidate is required to complete a criminal history check.
Department Information
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.
Associates Ops Director - Tidewater
Operations manager job in Norfolk, VA
Become a part of our caring community and help us put health first The Associate Operations Director, Clinic/Center Administration, plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Associate Director, Clinic/Center Administration requires a solid understanding of how organization capabilities interrelate across department(s).
The Associate Operations Director, Clinic/Center Administration develops and leads implementation for staffing plans, policies and operating procedures for the clinic and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.
Use your skills to make an impact
Requires a bachelor's degree or equivalent experience.
* 5+ years' of management experience in clinical care or related field.
* Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program.
* Candidates selected for this job will be required to be screened for TB.
* Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.
* Must be passionate about contributing to an organization focused on delivering quality, value-based care and continuously improving consumer experiences.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$93,000 - $139,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
FA200-Office Manager/Director of Administrative Operations
Operations manager job in Norfolk, VA
Title: FA200-Office Manager/Director of Administrative Operations
Hiring Range: Commensurate with experience and credentials
Pay Band:
Recruitment Type: General Public - G
Job Duties
The Director of Administrative Operations oversees the day-to-day responsibilities for coordinating administrative processes and providing executive-level, confidential, and detail-oriented administrative support to the Director of Athletics, senior level athletics staff members, university officials, student-athletes, and the public; to include travel, electronic communication, and traditional correspondence. This position will support the Director of Athletics in external and internal committees' preparation, projects and speaking engagements and assist the Director of Athletics by providing research and reports on athletics department strategic initiative. The Director of Administrative Operations will also serves as a liaison to the MEAC Conference Office, NCAA, and other external and internal committees on which the Director of Athletics serves. This position will report directly to the Director of Athletics.
Duties include but not limited to providing administrative knowledge to develop successful office standards and will be responsible for screening and directing phone calls and visitors. Maintains the Director of Athletics calendar including scheduling and coordinating leadership team meetings. Prepares, processes and tracks payroll forms, onboarding paperwork, invoices, affiliation agreements, and other forms. Will assist game day operations and serves as an event coordinator for department meetings and athletics special events to prepare and deliver positive experiences for student-athletes, alumni and fans. The individual must regularly lift and/or carry up to 20 pounds and occasionally lift and/or move up to 30 pounds. Supervises and trains work study students as needed. Provides back up to other support staff.
EEO STATEMENT
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.
Minimum Qualifications
1. Candidate must have a Bachelor's Degree
2. Candidate should have at least three years of related experience in administrative operations
3. Strong time management, organizational, and attention to detail skills
4. Demonstrated ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved
5. Proficient with Google and MS Office, including Excel, and able to learn and utilize new software programs
6. Experience with virtual meeting platforms such as Zoom and Microsoft Teams
7. Excellent oral and written communication
Preferred Qualifications:
1. Minimum three years' experience working in Division I college athletics department/conference office/Higher Education
2. Experience with managing or hosting athletic/special events
Special Instructions:
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
Contact Information:
Name: Tanesha Chesson
Phone: **********
Email: *****************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at ************, or DBVI at ************.
Easy ApplyDirector of Operations Rooms
Operations manager job in Virginia Beach, VA
Provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested.
Join us at the Delta Hotel by Marriott Virginia Beach Waterfront Suites, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality!
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Operations Rooms team. We are committed to providing you with:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
RSP/401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you.
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Employee Room Rate Discount Program
Eligible to participate in Crescent's Incentive Plan for Management Level Associates.
Here is what you will be doing each day:
Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Communicate both verbally and in writing to provide clear direction to staff.
Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion.
Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services.
Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed.
Work closely with the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work.
Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc.
Comply with attendance rules and be available to work on a regular basis.
Champion Guest Satisfaction by achieving and maintaining key performance benchmarks in GSS (Guest Satisfaction Scores), with a focus on Overall Satisfaction, Staff Service, and Problem Resolution. Review GSS data weekly with department leaders, implement service enhancements, and hold team accountable for continuous improvement in alignment with brand standards and property goals.
Partner closely with the General Manager to oversee and execute proactive guest communication strategies across pre-arrival, onsite, and post-departure touchpoints. Ensure consistent, personalized engagement that anticipates guest needs, reinforces brand standards, and drives satisfaction and loyalty.
Management:
Participate in M.O.D. coverage as required.
Attend meetings/training as required by management.
Perform other duties as requested by management.
Key Qualifiers:
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large scale work projects.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Complex mathematical skills and considerable skill in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting.
Ability to be mobile for significant distances between and within buildings on the property.
Ability to observe performance and detect signs of emergency situations and respond with proper action.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
District Manager
Operations manager job in Virginia Beach, VA
The District Manager provides overall leadership and direct supervision of approximately 5 - 10 restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.
The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training,
developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant.
Requirements & Essential Functions:
Strong preference for internal promotion from RGM/MTM position.
Associates or Undergraduate degree or equivalent industry experience.
6-8 years of supervisory experience in either a food service or retail environment.
Thorough knowledge of restaurants' performance metrics, product specifications, and management systems.
Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
Must pass background check criteria and drug test.
Able to oversee and manage subordinate employees and provide direction.
Must travel to designated stores and work with the management team on a regular basis
Role:
You have two primary roles. Your principal role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.
Priority #1: Build Management Capability: People
Find and hire the best RGMs, Assistant General Managers, and Shift Managers.
Personally conduct orientation to set up new managers for success.
Build a deep bench of talented restaurant leaders.
Coach your RGMs on the "4 Rights" in their restaurants.
Impart skills every day to grow performance and to develop.
Takes action without being told, goes beyond what is simply required, and maintains a high activity level.
Priority #2: Ensure Consistent Customer Satisfaction: Customer
Role model Customer Mania, especially when you're in the restaurant.
Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
Coach your RGMs to ensure that each restaurant consistently delivers 5-star service.
Work with your RGMs to identify and develop strategies to address opportunities.
Lead product and program rollouts with your RGMs to ensure success.
Participate in Centralized Orientation.
Know how your restaurants compare with competitors and strive to be the best.
Resolve Customer complaints quickly while maintaining positive Customer relations.
Demonstrates a positive and enthusiastic attitude with co-workers, subordinates, and customers.
Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits
Analyze the financial performance of your area and understand trends.
Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
Provide regular feedback to the RGM through 1:1s.
Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR, and team members.
Director of 3rd party Operations
Operations manager job in Hampton, VA
Join a Team That's Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where
fun meets results
!
The Director, Operations works with Senior Management to create the vision of the Company and the type of business philosophy and culture the Company aspires to attain. They are accountable for the overall performance and budget of their multiple client groups/ business segmentation/ cross-geographic footprint (where applicable). They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
What You'll Do:
Work with the President and senior management to create and ensure the Company vision and core values are integrated into our operational strategies.
Ensure the productivity of departments or multiple P-and-L groups so that Company and client goals/ SLAs are met or exceeded
Understand Client SLAs and contractual requirements to ensure we meet objectives - Overall client facing responsibility
Manage all inventory in line with company requirements
Ensure that all necessary facilities and/or tools are available for use by employees
Approve recommendations for hiring, transfer, promotion, or dismissal of staff, as is appropriate
Monitor staffing levels in accordance with the Resource Balancing QAP to ensure that Company resources are being efficiently and effectively allocated
Develop strong client relationships in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy
Manage all client reporting and internal reporting and billing requirements in a timely manner
Performance manage direct reports and overall team to ensure we grow and develop our talent
Develop strategies to enhance productivity or improve processes and procedures
Prepare monthly forecasts, revenue and expenses for portfolios
Motivate staff through established incentive programs or ad hoc contests
Establish work schedules to meet Company and client requirements
Responsible for performance by the firm of its obligations under the SMCR, including implementation and oversight (UK specific)
Champion company core values and other company programs to engage and motivate our employees
Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines - Minimum of 2 years post-secondary or equivalent is required
Costa Rica - No Minimum requirement
United Kingdom - No Minimum requirement
Experience
5 years experience in an Operations Manager role or equivalent external experience
Certificates/Licenses
Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required
What We're Looking For:
INFORMATION SECURITY RESPONSIBILITIES
All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role.
Why Join Us?
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people's lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website - ***********************************
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.
If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know.
Bill Gosling Outsourcing - Where your career thrives!
Auto-ApplyMarket Associate Center Operations Director
Operations manager job in Hampton, VA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees and regularly servicing an average of less than 12,000 patients per year.
* Leads growth strategy for center around membership growth and community outreach.
* Leads people, coordinates and inspires the team and achieves results under challenging circumstances.
* Works comfortably with financial statements, and financial concepts, in a service organization.
* Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members).
* Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner.
* Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions.
* Attends all growth related events.
* Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out.
* Addresses and resolves all customer-service or team member issues.
* Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records.
* Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership.
* Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity.
* Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center.
* Collaborates with the Leadership Team and Administrators in relation to strategic business planning.
* Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization.
* Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers.
* Performs other duties as assigned and modified at manager's discretion.
Other responsibilities may include:
* Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart.
* Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients.
* Reviews reports to ensure target metrics are achieved and processes are being followed.
* Ensures co-pays are compliantly collected and cash is reconciled and deposited.
* Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc.
* Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files.
* Monitors transportation and housekeeping activities.
* Monitors and/or alters team member work schedules, including approval of overtime or vacations.
Competencies:
* Drives Results: Consistently achieves results, even under tough circumstances.
* Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
* Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals.
* Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization.
* Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions.
* Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
* Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
* Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
KNOWLEDGE, SKILLS AND ABILITIES:
* Highly developed business acumen and acuity
* Dynamic individual with outgoing, energetic, and collaborative personality
* Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue
* Introductory knowledge and understanding of and experience with full risk management contracts
* Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals
* Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data
* Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking
* Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels
* Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements
* Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes
* Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner
* Keen ability to manage multiple projects and processes and work effectively with other team members
* Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Ability and willingness to travel locally, regionally and nationwide up to 20% of the time
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
* Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
* Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
* Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
* Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
* Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
* Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
* BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
* A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
* A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$88,510 - $126,442 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Regional Operations Manager
Operations manager job in Chesapeake, VA
Full job description
Regional Operations Manager - Logistics & Warehouse Services
Travel: 75%+ (Multi-State, Overnight/Weekly Stays Required)
About Us
At Precision Lumping Services, we specialize in third-party logistics (3PL), inbound and outbound freight handling, and production-based unloading services. With multiple sites across several states, we pride ourselves on operational excellence, safety, and building long-term client relationships. We're seeking a dynamic Regional Operations Manager to join our leadership team and oversee operations across multiple warehouses and distribution centers.
Position Overview
The Regional Operations Manager will oversee day-to-day operations across multiple client locations within a designated geographic region. This role is highly travel-intensive (75%+ with overnight stays) and requires a hands-on leader who can ensure consistency, compliance, and high performance across all sites. The ideal candidate will have strong logistics/warehouse experience, excellent leadership skills, and the ability to build and coach high-performing teams.
Key Responsibilities
Oversee and support operations across multiple warehouses, DCs, and client sites.
Ensure execution of unloading, palletizing, and other production-based warehouse services in line with client expectations.
Partner with site leads and supervisors to resolve staffing, safety, performance, and service issues.
Conduct regular site visits to audit processes, deliver training, and ensure compliance with safety protocols and company standards.
Serve as an escalation point for client concerns and strengthen relationships at the local and regional levels.
Monitor and analyze KPIs, labor metrics, and site profitability, implementing improvements where needed.
Recruit, onboard, and train employees and site leadership.
Roll out operational initiatives, pilot programs, and process improvements across the region.
Promote a culture of accountability, teamwork, and continuous improvement.
Qualifications
Experience: 3-5+ years in warehouse/logistics/3PL leadership, with multi-site management preferred.
Education: Associate degree required; Bachelor's degree in Business, Logistics, or related field strongly preferred.
Travel: Must be willing and able to travel 75%+ with weekly overnight stays.
Language: Bilingual (English/Spanish) strongly preferred.
Skills & Knowledge:
Strong leadership and team development capabilities.
Client-focused with excellent communication and problem-solving skills.
Knowledge of 3PL operations, inbound/outbound freight, and production unloading.
Proficient in Microsoft Office and warehouse productivity tools.
Familiar with OSHA standards and warehouse safety compliance.
Why Join Us?
At Precision, we are building something greater than just a logistics operation-we're building a culture of performance, accountability, and growth. As Regional Operations Manager, you'll play a critical role in shaping our success across multiple states and ensuring our clients receive industry-leading service.
If you're a motivated, results-driven leader with the ability to thrive in a fast-paced, travel-heavy environment, we want to hear from you.
Apply today and take the next step in your logistics leadership career with Precision.
Job Type: Full-time
Pay: From $84,000.00 per year
Work Location: Multi-State
#hc194163
Area Manager - District Manager QSR
Operations manager job in Newport News, VA
District Manager Best Global Quick Service Brand This is it. It's time you join a company that will give you the tools to learn, grow and become what you want to be - both personally and professionally! This industry leading Quick Service Concept is filled with great people, and right now we are searching for experienced District Managers to help lead our team. If you are a current District Manager interested in growing and advancing your professional career, then this may be the opportunity you've been in search of! We are the leading global foodservice organization in the world with more than 35,000 restaurants in more than 100 countries. Our company is determined to continuously improve both socially and environmental, all while striving towards a sustainable future - for our company and the communities around us. We've won many awards through the years: 2013 #7 Best Global Brand , Interbrand; 2013 #8 Best Company for Leadership , Hay Group; and 2010 Greenest Companies , Newsweek. If you are excited about a career as a District Manager with America's Most Powerful Brand in the Newport News, Virginia area, we are seeking a professional just like you!
Title of Position: District Manager
Job Description: The District Manager must be able to provide leadership, coaching and direction to their patch of restaurants through people development and improved restaurant operations. This will help maximize the long-term sales and profit of each restaurant. The District Manager must consistently demonstrate Our Company's values and leadership behaviors to build positive business relationships with Restaurant Management Team and other staff. Must display professional image and be able to engage staff to build the business. Must be able to train staff to manage food cost, labor, maintenance costs, planned maintenance of equipment etc. Must be able to execute new products and promotions at a high level.
Benefits:
• Competitive Wages
• Monthly Bonus Programs based on Restaurant Performance
• Medical/Dental/Vision Programs
• 401(K) Match Annually
• Growth Opportunities and Advancement
• Paid Vacation and Holidays
Qualifications:
• Three plus years of multi-unit management experience in a high-volume atmosphere is a must for the District Manager
• A requirement for the District Manager is a true passion for the development and mentoring of others
• The District Manager must be proficient in achieving solid financial results
• Honesty, integrity and a love for customer satisfaction are all qualities that the District Manager should posses
• The District Manager should always be able to provide consistent support to the success of the operation
Apply Now-District Manager located in Newport News, Virginia
If you would like to be considered for this position, email your resume to