Regional Manager (Ophthalmology)
Operations Manager Job 35 miles from Norwich
Are you an experienced healthcare sales leader looking for your next challenge? Join an innovative healthcare start-up at the forefront of vision technology as a Regional Manager. This field-based role is focused on expanding access to groundbreaking post-surgical solutions, launching new centers, and driving engagement with key stakeholders in the ophthalmology space. If you thrive in a strategic sales and account management role and have experience working with medical devices, eye care, and healthcare partnerships, this opportunity is for you. Interviews are happening now-apply today!
QUALIFICATIONS
7+ years of ophthalmology or optometry sales or marketing
3+ years of clinic or office operations preferred
Strong relationships in ophthalmology/optometry networks with experience launching products and training clinicians
Track record of building referral networks and driving business expansion
Willingness to travel regionally to grow ophthalmology market share
Any prior start-up experience is a plus
BENEFITS
Competitive compensation, $150K+ (strong base salary + performance incentives)
Comprehensive medical, dental, and vision coverage
Growth opportunity within a rapidly expanding, cutting-edge company
Collaborate with top professionals in ophthalmology and healthcare innovation
If you're a motivated leader who excels at building relationships and driving adoption of new technology, this company is looking to move quickly!
District Manager (Connecticut)
Operations Manager Job 35 miles from Norwich
A leading provider of transportation services is seeking a dynamic District Manager to oversee multi-site operations, drive financial performance, and lead high-performing teams. This role is ideal for a strategic leader with a strong background in operations, team management, and customer relations.
Key Responsibilities:
Provide operational oversight for multiple locations, ensuring efficiency, compliance, and service excellence.
Lead and develop teams, fostering a culture of accountability, engagement, and continuous improvement.
Manage budgets, financial performance, and cost optimization strategies.
Serve as the primary point of contact for customer contracts, ensuring service delivery and compliance with contractual agreements.
Oversee safety, fleet maintenance, and logistics to ensure smooth daily operations.
Identify and implement process improvements to enhance operational effectiveness.
Develop and execute strategies for employee recruitment, retention, and professional development.
Drive local business growth through charter expansion and strategic partnerships.
Monitor and ensure compliance with federal, state, and company regulations and policies.
Qualifications:
7+ years of leadership experience in transportation, logistics, or a related service industry with multi-site responsibilities.
Strong financial acumen, with experience managing P&L, budgeting, and forecasting.
Proven ability to build and lead high-performing teams.
Excellent communication, problem-solving, and decision-making skills.
Proficiency in Microsoft Office Suite and operational management software.
Ability to interpret data, analyze trends, and develop strategic solutions.
Strong commitment to safety, compliance, and regulatory adherence.
Ability to travel up to 60% as needed.
Why Join Us?
This is an exciting opportunity to take on a high-impact leadership role within a well-established organization. The District Manager will have the ability to drive operational success, develop teams, and contribute to strategic growth in a dynamic, service-driven industry.
If you are a results-oriented leader with a passion for operational excellence and team development, we encourage you to apply today!
Director Of Operations
Operations Manager Job 31 miles from Norwich
Director of Restaurant Operations - The Martucci Group (RI)
In this key role you will provide operational leadership, financial focus and staff management across 7+ restaurant locations in Rhode Island (and growing!) including upscale casual, pubs, fine dining, fast casual to-go and private function/catering venues. We will be opening a new location on Block island This summer. You will lead FOH teams of up to 200+ employees to achieve sales revenue and cost targets, while aligning everyone to the company's quality, service hospitality, innovation and teamwork standards. Reporting to the President/Owner of The Martucci Group, your passion and experience will be integral to growing our existing footprint from mid-size restaurant group to industry leader and employer of choice in Rhode Island! Check us out at: *************************
Responsibilities
Conduct regular field visits (in-state) to observe site operations, promote sales and service best practices, set and monitor goals, and coach, develop and engage the staff.
Identify and implement service, menu, cleanliness/food safety standards, and ensure training and improvement targets are met.
Write and approve Standard Operating Procedures (SOPs), policies, and training manuals that promote efficiency and continuous improvement.
Develop marketing ideas and promote execution of restaurant events that increase brand awareness, guest engagement, reservations and walk-ins.
Coordinate with home office departments (Food and Beverage, Private Dining, HR, Maintenance, etc.) for smooth execution of new programs, special events, facility renovations, equipment and system upgrades, etc.
Review weekly sales, labor costs, activity reports, to measure progress of site goal achievements; identify improvement opportunities, and coach General Manager(s) to implement.
Partner with Culinary/Food and Beverage Director(s) to understand product/supplier cost variances, menu pricing and opportunities to maintain/maximize profit at one or more locations.
Coordinate rollup of POS and other financial performance data for review with President; recommend new metrics and/or methods to improve or streamline analysis.
Recruit, hire and develop team of General Managers and Assistant General Managers; give performance feedback and identify development to ensure pipeline of management talent.
Develop staffing plans and execute recruiting to prepare for new site openings
Lead and coach managers in best practice hiring, training, performance management and progressive discipline of restaurant staff.
Promote positive and inclusive work culture; investigate and resolve employee relations issues and team conflict, as needed.
Must be available to work nights and weekends AND travel daily between East Greenwich, Smithfield, Block Island and Narragansett, RI
Experience/Education and Skills
5+ years multi-site restaurant management experience as Director of Operations or equivalent; new site opening experience preferred
BS/BA or Technical Certification in Business or Hospitality Management; OR equivalent
additional
years of restaurant management experience
Financial Acumen (Analysis/Accounting Principles/Restaurant P&L)
Restaurant Data Systems, Performance Metrics and Reporting
Proven SOP and Policy Development
Computer savvy, MS Office: Proficient; MS Excel: Advanced
Leadership Competencies
Self-Starter
Outstanding Communicator and Brand Ambassador
Independent Problem Solver
Accelerates Change - Thinks Systemically, Manages Ambiguity
Builds Talent - Attracts, Coaches & Develops People
Inspires Teamwork - Promotes Collaboration, Resolves Conflict
Compensation includes: competitive base salary of $125,00 - $135,000 plus up too +10% Management Bonus based on ops Metrics, paid time off, 401k with 100% match (first 6%).
Visual Operations Manager
Operations Manager Job 40 miles from Norwich
AKIRA Visual Operations Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Visual Operations Manager
Location
Providence Place, Providence, RI
Overview:
As a Visual Manager, you oversee all visual and operational aspects of the store, leading a team of 4 to 20 individuals depending on size. This role combines creativity and strategy-you interpret sales data, design impactful displays, and craft visual stories that drive results. Success requires balancing artistry with analysis, taking decisive action through strategic merchandising to ensure both aesthetic appeal and sales performance.
Essential Functions:
Independently prioritize in-store merchandising tasks each day by assessing aesthetic needs and analyzing and incorporating weekly selling data
Effectively execute all in-store merchandising tasks according to company guidelines, including but not limited to: floor layout adjustments, floor moves, rack merchandising, table displays, wall displays, accessory displays, sales floor and window mannequin styling, promotional displays, etc.
Communicate regularly with store management staff to ensure merchandising is meeting the needs of business and aiding in sales
Partner with the leadership team to ensure standards are being kept up throughout the store and teach and participate in all tasks. Complete various cleaning tasks when changing displays (waxing racks, dusting tables, adjusting lighting after floor moves, etc.)
Complete daily and weekly visual and operations evaluations. Summarizing the merchandising tasks and looking forward to what's next to drive the business forward
Elevate the customer experience not only through the store environment visually but also by supporting sales. Ensure customers are being delivered the AKIRA styling experience by connecting customers to stylists and supporting in running the floor, cash wrap, fitting rooms to minimize wait times and get them in and out with a smile on their face
Support Leadership team by participating in all functions of the business including talent - recruitment & performance management
Qualifications:
Minimum 2 years of experience in visual merchandising
Strong knowledge of fashion and current trends
Efficient and quick-paced, whether working independently or as part of a team
Willingness to work early mornings and/or occasional late nights
Excited to contribute to a dynamic and fun work environment
Excellent organizational, communication, and time-management skills
Flexible with scheduling, including extended hours when needed
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Travel:
Open to occasional travel to support other stores
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Retail Store Manager
Operations Manager Job 14 miles from Norwich
PetSmart does Anything for Pets and Everything for You –JOIN OUR TEAM!
Store Leader
About Life at PetSmart
At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits that benefit you
Paid bi-weekly
Flexible schedule
Health benefits: medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities
The impact you’ll make
In this role you’ll oversee safety, customer experience, operations, financial outcomes, and human resources. In addition to achieving results and driving company strategies, you’ll emphasize exemplary leadership, exceptional customer service, and efficient daily business execution. The Store Leader is accountable for promoting PetSmart’s vision, mission, and values within the store, representing the brand. This includes cultivating a positive culture and associate experience, fostering teamwork, professional development, and a passion for pets.
What we’re looking for
Passion for pets and people and the desire to grow a fulfilling career
4-6 years of retail leadership or experience in a customer-focused environment.
High School diploma or equivalent required. Bachelor’s degree preferred.
Proficiency in computer applications.
Strong written and verbal communications.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at **********************************
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Operations Project Manager
Operations Manager Job 36 miles from Norwich
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Zero Waste Food Management Services in New England | Bright Feeds as an Operations Project Manager!
Bright Feeds
Bright Feeds is a well-funded, ClimateTech company that is addressing global food insecurity challenges and an environmental crisis through innovations in waste management. We convert food waste to nutritious animal feed for cattle, hogs, and chickens, a market of more than 100 million tons per year. We utilize proprietary patented technology and systems to significantly increase the volume of food waste we can process, with the capability to measure, monitor, and customize feed content for clients. Our manufacturing process is carbon-negative and can save billions of dollars for companies and local state governments, free up agricultural land to feed billions of people and remove billions of pounds of greenhouse gases from the atmosphere.
Why Join Bright Feeds
Raised $20M+ in venture capital funding.
Bright Feeds opened Connecticut's first food-waste-to-animal-feed plant in Berlin (near Hartford) in Q3 2022 after receiving the largest food waste permit in Connecticut history, allowing intake of 450 tons/day over 10 years.
At capacity, one Bright Feeds plant is equivalent to removing carbon emissions of 33K cars every year.
Bright Feeds is developing and commercializing patented technology for drying that it believes will significantly enhance sustainability and efficiency in the waste management and food industries.
Bright Feeds is developing key partnerships with food processors, haulers and other waste recyclers, that will allow the firm to scale both regionally and nationally.
After the successful launch of its first facility, Bright Feeds is now focused on growth by replicating its technology and processes in additional locations.
About The Role
As Operations Project Manager (OPM), you will be a key team member, accountable for the success of various project, data, and operational initiatives. Key responsibilities include developing and managing project plans alongside project owners, tracking and communicating statuses & KPIs, and providing operating metrics and reporting to the leadership team. Additionally, the OPM will own certain administrative duties and have the opportunity to work cross-functionally in support of dynamic business priorities. The OPM is an in-person position based in Berlin, CT.
Project Management
Work with project sponsors to define and document initial project scope, budget, and outcomes via project charters.
Develop, track, and manage project plans to ensure timely and on-budget completion.
Collaborate with task owners to identify necessary resources, time, and staff.
Collaborate with Operations and Finance teams to determine costs and expected benefits of projects to calculate ROI. Where required, assist in benefit realization to ensure ROI is delivered.
Issue and manage POs for projects and track vs. budget.
Conduct after-action reports to evaluate project performance and share lessons and feedback.
Operations Coordination
Manage material receiving and distribution process in coordination with Operations team, including data sampling and ownership of ticketing process.
Develop, track, and communicate KPIs via dashboards and regular team meetings. Create and implement new reporting as needed to support the business's growth.
Collaborate with finance to ensure quality and accuracy of data operations.
Coordinate waste management and reporting, including arranging different waste removals and tracking tonnage on forms.
Administrative Support
Coordinate office operations in Berlin, CT.
Design and implement processes to enhance vendor management capabilities.
Issue and track purchase orders.
Manage personnel records and ensure employees complete all necessary training.
About You
Problem-solving mindset and tendency to look at challenges as opportunities.
Excited to roll-up your sleeves and add value across the organization in a dynamic startup environment.
Highly organized with excellent communication skills, attention to detail, and follow-through.
Adaptable and innovative, high level of enthusiasm to be a part of a dynamic and collaborative team.
Highly proficient in Microsoft Excel, including use of pivot tables, formulas, data analysis, and developing and updating dashboards and reporting.
3+ years of experience in operations or project management roles.
Bachelor's or master's degree in business administration, Operations Management, Project Management, Construction Management or a related field preferred.
Excellent communication skills to effectively track and communicate KPIs across various timeframes.
Preferred Qualifications
Prior experience working at a startup or in industrial settings.
Familiarity with or desire to manage software implementations.
Familiarity with industrial health & safety protocols and procedures.
EQUAL OPPORTUNITY EMPLOYER
Bright Feeds is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Manager
Operations Manager Job 40 miles from Norwich
Now Hiring a Operations Manager for large food DC in Bloomfield, CT.
Job Title: Operations Manager
Salary: $60-$65K
Schedule: TBD
Benefits: Medical, Dental, A & D, Bonus
Job Purpose: To provide senior managerial and operational support to the DC Manager by managing the day to day activities of the entire distribution center.
Essential Duties and Responsibilities:
- Manages and coordinates all operational activities of distribution center
- Assigns other managers, supervisors, and all other warehouse associates to their specific duties
- Oversees the warehouse schedules to ensure proper staffing levels across all shifts - Establishes operational procedures for the verification of incoming and outgoing shipments, handling and disposition of all products, and the maintenance of warehouse inventories.
- Coordinates activities of the distribution center with the activities of the transportation company to ensure on time deliveries to all stores
- Manages the processes for system and records control
- Manages all aspects of employee safety and general training
- Assists with the reclamation of damaged merchandise and the proper reporting of all donations
- Ensures that all state, federal, and OSHA regulations pertaining to the warehouse are followed
- Manages and implements the department standards guidelines as approved by the DC Manager
- Manages the performance review process to meet HR and corporate guidelines
- Manages the customer service functions to ensure timely resolution of all client issues.
- Must be flexible and able to work any shift in support of business needs.
Minimum Requirements:
- Excellent communication skills and the ability to be a self-initiator who can implement and manage all operational programs as directed by corporate.
- High level of computer and WMS system literacy.
- College level training with a minimum of 8 to 10 years experience in the area of warehouse management.
Education and/or Experience:
- Two years of college in related safety field;AA or BA preferred
- 5-7 years of progressive warehouse safety experience
Computer Skills:
- Strong computer skills required;with knowledge in MS Office, Excel and WMS system literacy
Reasoning Ability:
- Must be able to interact with all levels of management and have excellent written and verbal communication skills. Must be able to manage and lead a diverse workforce.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting up to 50lbs
- Minimal time at the computer (20%);interactive floor presence (80%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a Distribution
Branch Manager
Operations Manager Job 35 miles from Norwich
JOB TITLE: ASSISTANT BRANCH MANAGER
Our client is seeking a highly motivated and results-driven Assistant Branch Manager to join our team. You'll represent one of the largest commercial building products suppliers in the northeast with a robust product and service set including acoustic ceiling systems, architectural doors & hardware, drywall & steel framing, insulation, and exterior systems. As the Assistant Branch Manager, you will work closely with the Branch Manager to oversee daily operations, drive sales, manage customer relationships, and support staff development. You will play a key role in improving efficiency, ensuring excellent customer service, and contributing to the branch's growth. This position is ideal for a proactive leader with strong operational, sales, and team management skills who is eager to take the next step into branch leadership.
CAREER PATH & GROWTH OPPORTUNITY:
This role is structured as a succession plan for the Branch Manager position. Over the course of two years, the Assistant Branch Manager will be provided with training, leadership development, and hands-on experience to prepare for taking full responsibility for the branch. The ideal candidate will demonstrate initiative, strategic thinking, and a commitment to success.
COMPENSATION & BENEFITS:
Competitive salary: pending experience $65k-$85k with bonus programs & car allowance
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Career development and training programs
KEY RESPONSIBILITIES:
Operational Management:
Assist in overseeing all branch operations, including inventory management, logistics, and customer service.
Ensure compliance with company policies, procedures, and safety regulations.
Support the implementation of process improvements to enhance efficiency and profitability.
Monitor and analyze key performance indicators (KPIs) to drive operational excellence.
Sales & Customer Relations:
Work alongside the Branch Manager and sales team to achieve revenue and profitability goals.
Build and maintain strong relationships with customers, vendors, and key stakeholders.
Assist in developing sales strategies and identifying growth opportunities.
Handle customer inquiries and concerns to ensure a high level of satisfaction.
Team Leadership & Development:
Supervise and support branch staff, ensuring a positive and productive work environment.
Train, mentor, and develop employees to enhance their skills and performance.
Assist with recruiting, onboarding, and performance evaluations.
Lead by example and foster a strong team-oriented culture.
Financial & Administrative Responsibilities:
Assist in managing budgets, expenses, and financial reports.
Support inventory control efforts, including ordering and stock management.
Collaborate with the Branch Manager on forecasting and financial planning.
Qualifications & Experience:
2+ years of experience in a leadership role within supply, distribution, or a related industry.
Strong knowledge of sales, operations, and customer service best practices.
Experience in inventory management and logistics is a plus.
Proven ability to lead, develop, and motivate a team.
Excellent communication, problem-solving, and organizational skills.
Proficiency in Microsoft Office and business management software.
Ability to work in a fast-paced environment and adapt to changing priorities.
Store Manager
Operations Manager Job 38 miles from Norwich
About the Company:
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community
About the Role:
The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience.
Responsibilities:
Prioritizes and delegates tasks to meet all selling, visual, and operational needs
Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools
Supports and executes all product, visual and marketing directives, and maintains standards set by the company
Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction
Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
Accountable to self and others for achieving all company sales, metric and operational goals
Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense
Creates shortage action plans to minimize loss and achieve shrinkage goal
Drives and executes all digital sales strategies including ship from store and BOPIS within the store
Qualifications:
Four-year college degree or equivalent experience preferred
Required Skills:
Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong interpersonal and communications skills with the ability to communicate at all levels
Proven ability to drive sales results in a high sales volume environment
Excellent time management skills
Ability to interpret all policies and procedures to resolve customer and associate issues
Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
Proficient in math and possesses strong computer skills
Minimum five years retail experience required, with a proven ability to drive sales results
Minimum of two years of retail management experience required
Preferred Skills:
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates
Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability
Serve as a Pacsun advocate in the industry and marketplace
Recruit, identify, develop, and retain talent that delivers performance excellence
As a manager, serve as a leader of company culture, norms, and conduct
Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction
Pay range and compensation package:
Salary Range: $28 - $32
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
Store Manager
Operations Manager Job 40 miles from Norwich
For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture. It all starts with a design. Each product is thoughtfully engineered for fashion and functionality. Then we hit the road to source the finest materials from around the globe. Be a part of our Retail team and lead our Flagship location in Newport, Rhode Island to ensure we deliver the highest quality products that stand the test of time.
Basic Purpose:
The Brahmin Leather Works Store Manager is responsible for leading, developing and supporting the store team to meet or exceed the company goals for profitable revenue growth within a retail store. This position is responsible for implementing, executing, and management of retail division directives. The Store Manager is also responsible for implementation of visual directives, development of customer base and creating a store environment which provides exceptional sales and customer service.
Brahmin provides a parking stipend to offset parking expenses.
PRINCIPAL ACCOUNTABILITIES:
Talent Management:
Manage staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that create a positive work environment.
Educate the store team on fashion trends and product knowledge.
Maintain two-way communication with the Assistant Manager to stay abreast of company and store information and brand initiative, as well as inform the assistant manager of all store activities.
Ensure associates meet appearance standards that professionally represent the brand while following dress code guidelines
Cultivate an environment that positions Brahmin Leather Works as an Employer of Choice.
Provide effective on boarding and support learning opportunities.
Provide clear direction to associates and appropriately delegate tasks.
Network, Recruit, Interview new candidates.
Provide timely coaching and feedback to team members when appropriate as well as manage performance issues.
Sales and Service:
Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs, GM % and Customer Conversion.
Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Identify opportunities to maximize sales and ensure financial goals achieved.
Demonstrate a high level of selling and customer service skills to achieve sales.
Service multiple customers at a time, multi-task or handle projects simultaneously.
Exhibits knowledge of industry trends and the competitors.
Building Clientele:
Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics
Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local businesses for store events.
Store Operations:
Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.
Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
Planning and execution of Brahmin brand visual direction.
Participates in and leads special projects and other duties as assigned.
Qualifications:
Lead with integrity and enthusiasm to motivate to total store achievement.
Strong drive, ambition, and passion for selling and for the overall store business success.
Must be outgoing and assertive with the ability to make store business success.
Ability to communicate professionally and in a timely matter with employees, customers, associates, and company partners.
Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
Provide clear and timely communication with corporate partners
Maintain professional appearance that reflects the brand while adhering to dress code.
Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
3-5 years of store management experience in luxury goods or a comparable retail environment with the focus on clienteling.
Bachelor's degree required
Physical requirements: Must be able to stand up to 100% of a work shift standing and moving. This role involves constant moving, talking, hearing, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds.
Note: This job description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
PT - OP - East Hartford, CT
Operations Manager Job 32 miles from Norwich
This is an outpatient clinic setting working with high school students to adults. Therapists would be working with shoulders, back, spine, knees, mostly ortho, an occasional neuro and some workers compensation. Will be seeing 8-12 patients per day.
This position will start the beginning of September for 13 weeks, 8 hours a day, Monday thru Friday.
If interested, please call me at x 088, or email me at as well.
Prime HealthCare Staffing is a full service staffing firm specializing in travel assignments for Physical Therapists, Occupational Therapists and Speech Language Pathologists.
We offer rewarding travel opportunities in various work settings which include: Inpatient / Outpatient Hospitals, Outpatient Clinics, Schools, Home Health and Skilled Nursing Facilities.
At Prime, we concentrate on building careers and we offer attractive compensation packages.
Our innovative health care benefit and 401(K) plans are among the best in the industry.
Benefits Include:First day coverage for Medical and Dental Insurance Prescription Drug Card Coverage Vision Discount Program Paid Private Housing or Housing Stipend Paid Travel Allowance 401(K) savings plan with employer match Referral Bonus Free unlimited CEU's on every assignment, thru Medbridge.
Our employees are never just a number, at Prime HealthCare Staffing they are the most important part of our team.
We work hard to provide the best qualified rehabilitation professionals to our customers, the best rehabilitation work settings to our employees and make the best match between the two.
General Manager, Laundry
Operations Manager Job 41 miles from Norwich
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: ***********************************
RESPONSIBILITIES:
The primary responsibility of this position is to lead and direct the efficient operation of warehouse distribution at our laundry facility processing cloth products. This individual must be able to direct and develop all quality initiatives and aspects related to customer relations, service management, production and administration
Delivers strong operational performance by ensuring compliance with our organization and regulatory agency standards and programs, and translating corporate strategy into front line operational tactics
Ensures a positive, safe environment by driving compliance in infection prevention and food safety, employee safety, OSHA, Joint Commission, regulatory standards, and financial, workplace and legal requirements
Provides overall long-term planning, direction and control to assigned accounts within a defined district to achieve pillar goals and key business outcomes
Leads recruitment and development of team, ensuring high performance, talent succession planning, and employee engagement; ensures use of applicable rounding
Establishes and maintain effective customer rapport and maintains mutually beneficial business relationships with clients
Identifies opportunities to implement new products and services which support sales growth and client retention, and independently conducts client negotiations and renegotiates unit contracts
Interfaces with client c-suite and regional management and their staffs
Develops District forecasts and communicates deviations to Regional & divisional Management
Determines plan that optimizes financial performance and productivity by conducting operational audits
MINIMUM QUALIFICATIONS:
Minimum of 5 years' progressive management experience managing a complex business with financial and operational responsibility for that business, multi-site OR multi-departmental
Bachelor's Degree or equivalent experience
Requires previous managerial experience in food services in a hospital healthcare environment
Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills
Strong financial acumen required in order to discuss financial planning, objectives and results
Exceptional organizational and time management skills with a proven track record of growing accounts
Must be able to relate professionally and positively to physicians, clinical staff and healthcare facility executives with excellent communication, interpersonal, presentation and management skills
Contract-managed service experience is highly desirable
Our Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Competitive pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Tuition Reimbursement
Referral Program
Great company culture
Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
General Manager
Operations Manager Job 46 miles from Norwich
As a General Manager, you will play a pivotal role in maintaining the account within the approved budget while exceeding client expectations. You will cultivate excellent relationships with employees, guests, and the client, as well as collaborate seamlessly with other departments. Your leadership will be instrumental in promoting the professional growth and development of the entire team.
Selected candidates may be eligible for a signing bonus and/or relocation assistance for this role.
Key Responsibilities:
Participates in employee meetings, reviews and training programs
Manages in compliance with Company established policies and procedures
Manages in compliance with local, state, and federal laws and regulations
Maintains food cost while ensuring quality standards
Establishes and maintains good rapport with staff, client and guest and other departments
Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
Analyzes and creates trends for financial data
Manages purchasing and inventory controls
Plans menus in consultation with chefs
Is knowledgeable on HACCP controls along with proper storage and use of food
Preferred Qualifications:
Bachelor's degree is preferred, or equivalent professional experience
Eight to ten years upscale food service experience, including six years' experience at the management level
Experience in personnel management including hiring, supervision, evaluation and succession planning
Proven track record to achieve company goals in compliance with company/client policies and procedures
Excellent leadership and organizational skills, and must possess attention to detail
Supervisory, scheduling, training and coaching skills
Effective problem solving and conflict management skills
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Experience in food purchasing, food costs and inventory control
Ability to create budgets, flash reports, financial targets and forecasts
Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
Must be knowledgeable on HACCP controls along with proper storage and use of food
Monitor compliance with health and fire regulations regarding food preparation and serving
Exceptional business etiquette and client relations
Manages time effectively and prioritizes tasks to meet deadlines
Strong catering experience required
Conformity to the highest standards of personal integrity and ethical behavior
Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
ServSafe or Department of Health certification a plus
Assistant Store Manager
Operations Manager Job 33 miles from Norwich
Job Title: Assistant Store Manager
We are seeking a motivated and dynamic Assistant Store Manager to join our team in East Hampton. The ideal candidate will have a passion for retail, exceptional leadership skills, and the ability to drive store performance. You will support the Store Manager in all aspects of daily operations, ensuring a high standard of customer service, inventory management, and staff development.
Key Responsibilities:
Assist in the daily operations of the store, including staff management, visual merchandising, and customer service.
Support sales goals and drive team performance.
Oversee inventory control and ensure product availability.
Ensure store presentation is aligned with brand standards.
Handle customer inquiries and resolve issues in a professional manner.
Support with e-commerce orders during slower retail months.
Qualifications:
2+ years of retail management experience.
Strong leadership and communication skills.
Ability to work in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Compensation:
Base Salary: $60,000-$80,000/year DOE
Monthly Bonus Potential: Approximately $250
If you're ready to take the next step in your retail career and thrive in a collaborative environment, we'd love to hear from you!
General Manager
Operations Manager Job 35 miles from Norwich
General Manager Opportunity at Gengras Motors
About Gengras Motors
Gengras Motors has been a trusted name in the automotive industry since 1937. With a strong commitment to serving our customers and employees, we operate dealerships across Connecticut, Massachusetts, and Vermont, representing brands such as Honda, BMW, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, VW, and Subaru. Our core values-caring for others, honesty and integrity, passion, and continuous growth-drive everything we do. Our mission is to double in size through strategic acquisitions while maintaining our reputation for exceptional customer service.
Position Overview
Gengras Motors is seeking an experienced and results-driven General Manager to lead one of our dealership locations as we continue to grow. The General Manager will be responsible for overseeing all aspects of dealership operations, ensuring profitability, customer satisfaction, and employee engagement. The ideal candidate will have a strong background in automotive retail management, a track record of success in sales and service, and a leadership style that aligns with our core values.
Key Responsibilities
Strategic Leadership: Develop and execute business strategies to drive sales, service, and profitability while maintaining an exceptional customer experience.
Financial Performance: Oversee dealership financials, including P&L management, budgeting, and expense control to ensure maximum profitability.
Sales & Service Operations: Lead sales and service teams to achieve and exceed performance targets, ensuring a seamless and customer-focused experience.
Team Development: Attract, develop, and retain top talent, fostering a high-performance culture that aligns with Gengras Motors' values.
Customer Experience: Ensure that every customer interaction reflects our commitment to service excellence, leading to high CSI (Customer Satisfaction Index) scores.
Process Optimization: Implement best practices to streamline operations, enhance efficiency, and improve overall dealership performance.
Compliance & Ethics: Ensure compliance with all state, federal, and manufacturer regulations while upholding the highest ethical standards.
Qualifications & Requirements
Minimum 5+ years of experience in an automotive dealership leadership role (General Manager, General Sales Manager, or Fixed Operations Director preferred).
Proven track record of driving profitability and achieving sales and service performance goals.
Strong financial acumen, including experience managing P&L statements, budgets, and expense control.
Ability to recruit, train, and develop high-performing teams.
Excellent customer service and relationship management skills.
Strong leadership, communication, and problem-solving abilities.
Familiarity with automotive software systems (CRM, DMS, and inventory management tools).
Bachelor's degree in Business, Automotive Management, or related field preferred but not required.
Why Join Gengras Motors?
Competitive compensation package including base salary and performance-based incentives.
Comprehensive benefits package, including health, dental, vision, and 401(k).
A supportive, team-oriented culture driven by our core values.
Opportunities for career growth and advancement within a growing dealership group.
The chance to be part of a company with a long-standing reputation for excellence in automotive sales and service.
How to Apply:
contact:
Jim Tierney
COO Gengras Motors
************
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Assistant Manager
Operations Manager Job 38 miles from Norwich
Build and develop a well-rounded team of Sales Associates.
Proactively greet customers and develop lasting relationships.
Sell tile and related products to exceed customer expectations.
Learn and use knowledge of all store and warehouse operations.
Lead by example to achieve sales goals
Learn the installation process and products to educate customers.
Track established store sales goals.
Provide customers with updates on product delivery status.
Maintain professional standards to protect The Tile Shop brand.
Develop schedules for Associates and Warehouse Personnel.
Maintain inventory accuracy.
Use good business practices at all times.
Other duties as assigned.
*First year income expected 60-75K at target
#smartjobs
Qualifications
Must have weekend availability
1+ years of experience in retail management
Previous sales experience
Proven ability to build, develop, and motivate a sales team.
Strong work ethic with a drive to exceed expectations
Work well with others in a fast-paced, commission sales environment
Open to learning and growing independently and from feedback
Lead with a positive attitude and contagious enthusiasm
Detail-oriented and highly organized
Sense of Design: put together various styles, colors, and textures
Basic mathematical and computer skills
Ability to read, write, and speak in English
Previous experience in a related field preferred
Additional Information
At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.
Medical Benefits
Health Savings Account (HSA)
Medica Value-Added Services
Virtual Care
Dental Insurance
Vision Insurance
Basic Life and AD&D
Voluntary Life
Voluntary Short-Term Disability
Long Term Disability
Voluntary Accident Insurance
Employee Assistance Program (EAP)
Lincoln Financial Value-Added Benefits
Dependent Care Flexible Spending Account (FSA)
Pre-Paid Legal Plans
401(k) Retirement Plan
401(k) Matching
Employee Discount
The Tile Shop is an Equal Opportunity Employer.
PandoLogic. Category:Sales, Keywords:Sales Training Specialist, Location:West Hartford, CT-06110
Store Manager
Operations Manager Job 41 miles from Norwich
Join Our Team as a Store Manager at Jordan's Furniture! Relocation assistance is available for qualified candidates who are open to moving for this opportunity.
Are you passionate about retail and inspired by the opportunity to lead a talented team? If you thrive in a dynamic environment and are looking for a company that values family and growth, we want to hear from you! Looking for an amazing Leader for our Farmington, CT location in the Westfarms Shopping Center, where we prioritize attracting and retaining top talent.
Why You'll Love This Job:
Family Atmosphere: At Jordan's, we treat each other like family. Your success is our success!
Dynamic Environment: Enjoy a fast-paced setting where every day is exciting and fulfilling.
Competitive Compensation: Earn a competitive salary PLUS commission while empowering our store team to reach their full potential-experience the best of both worlds!
Endless Career Growth: Your future is bright here. Explore limitless opportunities for advancement!
Why You'll Love Working at Jordan's Furniture:
Comprehensive Benefits: Enjoy medical, dental, vision, and more!
Unique Company Culture: Be part of a fun and vibrant workplace that prioritizes your happiness.
Generous Employee Discounts: Who doesn't love a great deal?
Fun and Engaging Environment: Join a team that celebrates achievements and fosters a positive atmosphere!
Key Responsibilities:
As the Store Manager, oversee daily store operations, ensuring a seamless shopping experience for our customers.
Analyze store operations to implement effective procedures and improve efficiency.
Conduct performance evaluations and provide constructive feedback.
Coordinate and actively participate in departmental meetings, workshops, and training initiatives.
Identifies and develops leaders by thinking strategically to support our strategic priorities
Connect with, observe and coach employees in all departments to support and develop future leaders
Challenge their teams to identify skill gaps and celebrate progress
Responsible for forecasting and managing yearly budgets.
Inspire others to engage, perform and create a work environment which is open, honest, collaborative and accountable through clear, consistent communication that is inclusive and influences their teams
Demonstrate ability to pro-actively identify and respond to business changes and readily shifts roles and prioritize to meet these changes
Establish and build trust across business functions and all departments to achieve goals.
What You Bring to the Table:
Must be a motivating leader with the ability to inspire others to engage, perform and create a positive work environment that supports our Core Values.
5-7 plus years of sales management experience in a high-volume retail environment or equivalent education.
Proficiency in computer skills and retail management software.
Strong multitasking, time-management, and organizational abilities.
A passion for leading and motivating others.
Ability to thrive in a fast-paced, demanding environment.
Excellent interpersonal, written, and verbal communication skills.
Strong reasoning and judgment capabilities.
Proven leadership skills with the ability to motivate and direct a diverse team.
Ready to Make an Impact?
Join us at Jordan's Furniture, where your leadership will shape the future of our store and the lives of our employees.
Apply today to become a part of our vibrant family!
Jordan's Furniture is an Equal Opportunity Employer.
Jordan's has budgeted, but does not guarantee, that the compensation for new hire employees in this position will range from $115k - $125k, this is total compensation inclusive of commissions.
Assistant Manager, Tanger Riverhead
Operations Manager Job 50 miles from Norwich
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D'Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites ******************** ************************ ******************** ******************* and **********************
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Inclusion & Diversity Awareness
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is $24.00 per hour (i.e., the recruiting pay range for this position is $24.00 - $24.00 per hour). The starting rate and range may be modified in the future.
SEE WHAT IT'S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
Bilingual Site Manager
Operations Manager Job 47 miles from Norwich
This position is a full-time onsite position. Eligible candidates must be bilingual (Spanish) speaking and within commuting distance of Southbridge, MA. Eligible candidates must also be comfortable working at our manufacturing client's facility.*
Randstad, the largest staffing firm in the world, is hiring a Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.
The Site Manager will work on-site at our client's location and build relationships with hiring managers to understand their staffing needs. They listen to understand the quality and volume and screen, interview, and identify qualified candidates to fill positions. Site Managers act as an on-site extension of the client's HR function, managing all aspects of the client workforce including business relationship development, recruitment, selection, and management of the employees.
This position reports in office weekly in standard business hours Mon - Fri 8AM - 5PM.
What you get to do:
Build and maintain a strong partnership with the client
Understand the client's business, processes, policies, and strategic direction
Create and maintain a pipeline of qualified talent that aligns with the client's needs
Consistent execution of recruiting plan to ensure the right quantity and quality of talent
Screen and select candidates according to client-specific job profiles and workforce forecasts
Comply with all operational standards and employment laws and regulations
Build top of mind awareness through in-person visits which foster a consultative relationship
Market talent's skills and abilities by making the best match for the client and candidate
Offer innovative, creative, and effective employment solutions
Provide services that consistently delight our clients and talent
What you need to bring:
1+ years of business experience in sales, management and/or recruiting.
( Candidates with experience in retail and restaurant industries are encouraged to apply, though all applications with relevant skills and experience will be considered. )
Bilingual (Spanish) speaking required.
Ability to develop strong working relationships
Experience multi-tasking and effectively prioritizing workload
Professionalism and ability to communicate at all levels of the client organization
Demonstrated ability to manage and resolve complex client situations in an effective manner
Ability to present business reviews and workforce strategies to client groups
Ability to identify customer's needs and to deliver, decline, or adjust expectations
Proficiency using Google mail, calendaring and shared drives
What's in it for you:
Largest global staffing leader
Base salary + yearly targeted commission plan
Excellent benefits package - medical, dental, vision
Generous PTO policy earned from day one
Education and professional development
Rapid career growth
Retirement savings and security
Employee stock purchase plan
Paid parental leave
Short and long term disability
Employee assistance program and health advocacy
Health and dependent care flexible spending account
Metlife auto and home insurance
Metlife legal plan
Referral reward program
Exclusive discounts and programs with dozens of nationwide vendors and retailers
This job posting is open for 4 weeks.
Market Delivery Asst. Manager - XDT
Operations Manager Job 32 miles from Norwich
What You Will Do The Market Delivery Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality control standards for customers in a specific market for product purchased through Lowe's Retail Stores or Lowe's Online. Daily interactions will include coordination between the XDT (Cross Dock Terminal), 3PL delivery, Bulk Distribution Centers (BDCs), and Lowe's stores. This position works closely with cross-functional business units, including store operations to identify and implement solutions that support successful home delivery operations, all while acting as an advocate for customers.
Responsibility Statements
•Oversees a market-based ASA (Administrative Service Associate) team responsible for supporting final mile delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and continuous improvement efforts.
•Knowledge of financial statements and plans. Analyzes variances and creates corrective actions.
•Prepares action plans, resolves problems, completes audits and identifies trends.
•Ability to lead others to deliver business results and handle multiple tasks in a fast-paced environment.
•Extensive knowledge of home delivery operations and processes.
•Effective problem solving, change leadership, team orientation and empowerment skills. Ability to conduct crucial coaching conversations.
•This position performs supervisory responsibilities including employment decisions regarding hiring, promoting, demoting and terminating, conducting performance reviews, appraisals, coaching and developing associates.
•Maintains continuous dialogue with 3PL vendor partner(s) to address and resolve claims and complaints received involving customer delivery experiences.
•Manage and oversees day-to-day operations of the Market Team, including both financial and administrative responsibilities.
What you Need to Succeed
Minimum Qualifications
• Bachelor's Degree - Operations, Supply Chain, Business Administration or related field plus at least 6 years of relevant experience.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.