Operations manager jobs in Oakland, CA - 4,206 jobs

We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For. Position Summary We are seeking an experienced and dynamic Wine & Spirits Club and E-Commerce Associate Manager to oversee and grow our exclusive wine and spirits club and our sales within the digital space. This individual will be assisting club managers with the managing of club memberships, driving sales, enhancing communication with club members, working on digital sales engagement projects to garner sales, and ensuring that members receive a personalized, white-glove service experience. This role will play a key part in increasing membership, managing special releases, and allocating select products to key consumers. The ideal candidate will a deep passion for wine or spirits, and a keen focus on enhancing the overall club experience and sales within ecommerce. They will have a strong sales focused approach. Key Responsibilities: Club Membership Management: Work on wine and spirits club memberships, ensuring a seamless sign-up, retention, and renewal process. Implement strategies to increase club membership, focusing on attracting new members while maintaining strong relationships with existing ones. Sales & Revenue Growth: Drive sales efforts through targeted promotions, special offers, and seasonal campaigns aimed at both current and potential club members. Drive Sales efforts through ecommerce initiatives. Monitor KPIs related to Average Order Value (AOV), membership retention, and overall sales performance. And provide solutions and opportunities for any gap solving needs up through leadership. Work closely with the marketing and sales teams to identify opportunities for upselling, cross-selling, and exclusive product offerings. Club Communication & Engagement: Execute clear and compelling communication strategies to keep members engaged, informed, and excited about the club, including newsletters, emails, and social media. Provide ongoing updates about special releases, new offerings, limited-edition products, and club member-only events. Serve as a back-up point of contact for club members, addressing any inquiries, concerns, or special requests in a timely and professional manner. First point of contact is the Loyalty Concierge; and therefore this role will work in tandem with said Concierge. Special Releases & Allocations: Coordinate the release and allocation of special or limited-edition products to high-value members, ensuring fair distribution and a seamless experience for those receiving exclusive offerings. Work closely with the product and procurement teams to forecast inventory needs for special releases and new product introductions. Client Care & Personalized Service: Collaborate with the Client Care and Loyalty Coordinators to provide members with exceptional, personalized service. This includes offering bespoke recommendations, ensuring personalized touches in all communications, and facilitating special requests. Oversee the coordination of exclusive events or tastings, ensuring every detail is tailored to the preferences and needs of the club members. Reporting & KPIs: Regularly report on membership growth, sales trends, and key performance indicators (KPIs) such as AOV, member retention, and customer satisfaction metrics. Analyze data to identify opportunities for improvement in member experience, retention strategies, and revenue growth. Key Performance Indicators (KPIs): Membership growth rate Average Order Value (AOV) per member Member retention rate Event attendance and engagement levels Special release sales volume and member satisfaction Qualifications: Proven experience in managing a wine or spirits club, wine or spirits sales, or similar membership-based services. A sales focused mindset with a passion to drive sales through relationship building and direct selling efforts. Strong understanding of wine, spirits, or the beverage industry, with a passion for educating and engaging club members. Excellent interpersonal and communication skills, with the ability to build and nurture long-term relationships with high-value members. Understanding of the Ecommerce space and bring a creative mindset to building sales through the club and ecomm platforms. Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Experience with CRM systems and data analysis tools to measure KPIs and develop actionable insights. A collaborative team player, with the ability to work closely with client care, marketing, and sales teams. A high standard of customer service, with a commitment to delivering a luxury, white-glove experience. Preferred: Knowledge of wine or spirits inventory management and allocation practices. Sales Experience WSET 2 or 3 wine and spirits or certification equivalent Experience in event planning and coordinating exclusive member events or experiences. Prior experience with a luxury brand or high-touch customer service environment Location Napa, California Additional Locations Job Type Full time Job Area Hospitality & Retail The salary range for this role is: $83,300.00 - $125,000.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

WHAT YOU WILL DO The Center Manager, CM, is a critically important role in the overall functioning of a clinic. The CM maintains operational excellence while leading a high-performing team who exhibits high morale and professionalism in the day-to-day operations of the dialysis center. The CM's role coordinates the care and quality of treatments for patients so they can have life, but also a quality of living. The CM will achieve this by facilitating the care of patients while working with Satellite employees, MDs, and other representatives. The CM consistently demonstrates a high standard of care for patients and maintains a high level of compassion in every interaction with them. The CM will also play an integral role in educating and mentoring staff members as appropriate. WHAT WE EXPECT OF YOU You will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You approach your work with an indisputable sense of greater purpose. You are patient-centric and have a track record of leading interdisciplinary teams in providing quality care. Lastly, you are high energy, seek out opportunities to improve the environment for patients and staff, are goal-oriented, and gain deep satisfaction from building relationships. WHAT YOU WILL GAIN Relationships: You will work directly with a multi-disciplinary team that is as passionate as you in making a difference in others' lives. You will be a servant leader, bringing up your team to provide care that is unsurpassed by others in our industry. Impact: You will set the tone that enables our patients to live a better life and address their needs holistically. You will make a difference for our patients so that they do dialysis to live instead of living for dialysis. Growth: You will have formal and informal opportunities for professional growth in a supportive environment. You will become a subject-matter expert and have a wide range of opportunities for career advancement. MINIMUM QUALIFICATIONS: Experience: One (1) year of experience as a Registered Nurse and six (6) months of hemodialysis nursing experience Management or Supervisor experience preferred Education: Graduation from an accredited nursing school or equivalent, BSN preferred. License/Certification: Current Registered Nurse license in the state of practice or in accordance with the applicable state's Board of Nursing rules for the Nursing Licensure Compact (NCL)

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm ! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you'll get to know everything sleep and help us create an exceptional in-store experience. This isn't your typical retail job-achieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members. Drive individual and team sales performance and KPIs Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans Create an environment where customers always at the center and have an exceptional experience Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions Assist in multi-store staffing, interviewing, and hiring qualified candidates Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities. Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools Achieve or exceed individual store financial targets through effective execution and customer service at the store level Ensure store execution of product merchandising, marketing, and POP standards Ensure company policies, including appearance and functionality standards, and state regulations are followed Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales Lift or move 50+ pounds. CALIFORNIA RESIDENTS We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. Benefits Included: Excellent career growth opportunities through on-the-job training and development programs 401(k) with employer matching Mental health and life resources Medical, dental, prescription, and vision plans Get paid on-demand Base pay or uncapped commission Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive $95,000 - $170,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 01/31/2026. Applicants for Philadelphia Jobs Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: *************************************************************** Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Introduction: Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley - then we need YOU to join our winning team at Sprouts Farmers Market as an Assistant Vitamin Manager! Overview of Responsibilities: As the Assistant Vitamin/HBA Manager - you have a role in helping customers make healthy choices by providing excellent customer service through managing and leading one of the busiest teams in our store. Assist the Assistant Vitamin/HBA Manager in managing and merchandising the department for maximum productivity and profit Responsible for ordering and inventory controls, product quality, and supervision of the Vitamin/HBA team Effectively coordinate production, merchandising, and sales through ongoing planning, direction, goal setting, communication, and teamwork. Assist in leading a team that brainstorms to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive. Ensure that customers receive the best possible service and assistance with vitamins, supplements, and health and beauty products to help them better understand and respond to their health and wellness issues. Maintain an in-depth knowledge of vitamins, supplements, and other health and body items in the department, providing guidance on supplements, health and beauty, and related products without "prescribing". Assist in recruiting, hiring, developing, mentoring, and motivating the Vitamin team Unload and sort through store deliveries Ensure the execution of all company health, safety, and sanitation guidelines/regulations, and validate that other Vitamin team members are also aware of, and following, these procedures If you're someone who thrives in a fast paced environment, then we want to hear from you! Qualifications: To be an Assistant Vitamin Manager at Sprouts Farmers Market you must: Be at least 18 years of age and a minimum of 1 year of vitamin, homeopathy, or holistic experience with leadership duties; or an acceptable combination of education and experience. Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays. Have and show an outgoing and friendly behavior; a positive attitude and have the ability to interact with our customers. Have good communication skills; and the ability to give and take direction while maintaining a team environment. Perform general housekeeping in the department; clean and dust Adhere to all safety, health, and Weights and Measures regulations. Be willing to gain education on new products and alternative health. Have strong organization and prioritization skills Be able to perform the following: standing, walking, bending, climbing throughout the entire work day and the ability to lift, stack and maneuver heavy objects weighing up to 50 lbs., from 4" to 72", for a distance up 2 feet without mechanical assistance. Have the ability to move a ladder to access product requiring a force up to 5 lbs., up to 2 hours, for a distance up to 25 feet. Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet. Be able to walk a total up to 3 miles in an 8 hour shift. Be able to perform other related duties as assigned. Pay Range: The pay range for this position is $19.50 - $29.15 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant. Benefits: In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: Competitive pay Sick time plan that you can use to support you or your immediate families health Vacation accrual plan Opportunities for career growth 15% discount for you and one other family member in your household on all purchases made at Sprouts Flexible schedules Employee Assistance Program (EAP) 401(K) Retirement savings plan with a generous company match Company paid life insurance Contests and appreciation events throughout the year full of prizes, food and fun! Eligibility requirements may apply for the following benefits: Bonus based on company and/or individual performance Affordable benefit coverage, including medical, dental and vision Health Savings Account with company match Pre-tax Flexible Spending Accounts for healthcare and dependent care Company paid short-term disability coverage Paid parental leave for both mothers and fathers Paid holidays Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday. You can learn more by visiting ********************************************************* . Why Sprouts: Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we're committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups: Inspiring Women at Sprouts Rainbow Alliance at Sprouts Sabor at Sprouts Soul at Sprouts Honored to Serve at Sprouts Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. California Residents: We collect information in accordance with California law, please see here for more information.

Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr

A biopharmaceutical company located in Redwood City is seeking a dynamic Vice President of Commercial Operations to lead all operational aspects supporting the launch of its first rare disease therapy. The role involves managing sales operations, analytics, and market access operations. Candidates should have extensive experience in commercial operations within the biopharmaceutical sector, especially in rare diseases. This position offers a competitive salary range of $330,000 to $360,000 along with comprehensive benefits. #J-18808-Ljbffr

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role Rippling is hiring for a Global Customer Revenue Strategy & Operations Manager to manage critical customer sales strategy, operations and reporting capabilities for our Implementation organization (“IM”). This role will support the full design of Rippling's Implementation business strategy and will monitor and report on execution to that strategy. This role will partner closely with senior leadership to build strategic business plans for the business. They will work to operationalize these plans throughout the year. They will own the build of critical business reporting and present on several cadences (weekly ad-hoc, monthly via the MBR, quarterly via strategy memo production). You will support a wide-range of post-sales operations including implementation forecasting, headcount & capacity planning, and oversee one of the largest organizations in the business. Lastly, you'll collaborate closely with leadership across interconnected parts of the business (sales, marketing, customer experience) and be expected to cross-functionally partner with teams to manage business performance and surface key insights. This is a very exciting position located at the cross-section of several fast-paced and high-performing teams. The ideal candidate will have worked in fast-paced environments before, ideally at a multi-product SaaS company and will have made a measurable impact to the sales organization. You should also be comfortable tackling ambiguous and challenging problems and working independently as well as part of a team. This is an opportunity to work on high-visibility strategic initiatives in a rapidly growing sales organization. What you will do Business Partner and Team Player: Act as a business partner for CX & Sales Leadership. You will be a strategic thought partner and responsible for the operational cadence of the business. Coordinate with revenue operations teammates on systems and process improvements for the sales organization. Partner cross-functionally on key components of our annual planning process including modeling, target setting and reporting. Strategic and Operational Planning: Own financial model (capacity plan) for the IM organization. Lead building of detailed strategic and operational plans. Ensure modeling keeps pace with the evolving needs of the business. Support team in developing a robust understanding of the business. Drive plan operationalization. Operational Management: Operate at intersection of 400+ IM Managers who work within our SFDC instance. Design and implement new data capture strategies to improve operational efficiency. Manage several operational business models which track to Plan performance. Maintain team segmentation models and improve over time. Churn Forecasting: Own the weekly churn forecasting process. Lead/support weekly calls. Oversee forecasting performance and accuracy and increase both over time. Improve process over time and develop new ways to analyze the business. Reporting: Own monthly IM MBR reporting. Build, manage and share materials to executive leadership. Surface insights to leadership that are both quantified and actionable. Maintain deep knowledge of the business to ensure reporting accurately reflects state of the business as we scale. Design and build analytics to measure KPIs. Ad-hoc analysis and project support: Develop a deep understanding of the entire customer business at Rippling to inform your ability to provide ad hoc analysis support. Leverage data to surface key insights about the business and provide thoughtful, logical, sound recommendations to leadership. What you will need 3-5+ years of work experience in Consulting, Finance, Sales Operations, Sales Strategy, Sales Analytics or other related fields Requires Excel and financial modeling skills Requires SQL and BI experience; Salesforce experience is a nice to have Strong analytical, modeling, and conceptual problem-solving skills and ability to work with large data sets Proactive, self-starter with direct experience driving projects that deliver measurable impact to GTM teams Ability to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment Experience driving cross-functional initiatives with speed and efficiency Excellent cross-functional stakeholder management Strong Microsoft Excel / Google G-Sheets skills, familiarity with BI Tools (Tableau, Mode) Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 99,000 - 173,250 USD per year (US Tier 1) #J-18808-Ljbffr

Employment Type Full time Department Market Operations About the Company: World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. This opportunity would be with Tools for Humanity. About the Team: Tools for Humanity is building the global infrastructure to make digital identity and financial systems more inclusive, secure, and accessible. As we expand across markets, our operations must scale with precision and creativity. We are seeking a Head of Central Operations (Market Ops) to lead the backbone of our operational strategy-ensuring that policy, logistics, and process challenges are solved effectively while empowering teams to deliver exceptional execution. About the Opportunity: The Head of Central Operations will oversee the design, execution, and optimization of the central functions of our market operations team including logistics, customer experience and global enablement. This person will be a well-rounded operator with a strong track record of managing people, processes, and cross‑functional initiatives. The ideal candidate is part strategist, part problem‑solver, and part coach-someone who thrives at navigating ambiguity, scaling systems, and motivating teams. Key Responsibilities Operational Leadership Drive the design and execution of central operations that support all markets globally. Tackle complex challenges in operations, sales, enablement, logistics, or support, ensuring solutions are scalable and sustainable. Program & Project Management Lead cross‑functional initiatives spanning policy, compliance or product management. Ensure alignment across teams, holding stakeholders accountable to goals, timelines, and quality standards. People Management Build, manage, and mentor a high‑performing global team. Create a culture of accountability, collaboration, and continuous improvement. Problem‑Solving at Scale Anticipate and remove barriers to execution, from regulatory hurdles to logistics bottlenecks. Serve as the “manager of things”-connecting dots across departments and ensuring critical initiatives move forward smoothly. Stakeholder Collaboration Partner closely with Product, Engineering, Customer Experience, Economics and Legal teams to support seamless execution of new initiatives. Operate as a trusted advisor to senior leadership by providing insights, reporting, and recommendations. Qualifications 15+ years of experience in operations, program/project management, or related leadership roles. Proven success leading teams across different companies or industries, with a track record of delivering measurable results. Strong people management skills with experience developing and retaining high‑performing teams. Demonstrated ability to solve problems in complex, fast‑moving environments. Experience working cross‑functionally Excellent communication and organizational skills; ability to “translate” between technical and non‑technical teams. Nice to Have: Experience scaling operations in global or regulated markets. Background in identity, fintech, or emerging technology industries. Who You Are: A well‑rounded operator who can zoom out to set strategy and zoom in to manage details. A people‑first leader who empowers teams through mentorship and clear direction. A natural problem solver who thrives in ambiguity and takes ownership of outcomes. A collaborator who connects dots across functions and ensures alignment from planning to execution. Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $250,000 - $320,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more! By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR #J-18808-Ljbffr

About the Company: World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. This opportunity would be with Tools for Humanity. About the team The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World's operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World's unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross‑functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight. We are known for our operational excellence, on‑the‑ground problem solving, and relentless focus on execution and impact. About the role As the Director of Central Operations, you will design, optimize, and scale the core systems that power Tools for Humanity's global market operations. Reporting to the VP of Market Operations, you'll lead more than 50 people across Logistics, Global Projects (Partner Experience, Insights, Learning, Communications, Localization), Trust & Safety, and Customer Support - ensuring they operate as a unified, data‑driven organization. You will work cross‑functionally with almost every team in the company, in particular with Device, Legal, Engineering, and Finance. You'll drive cost efficiency and process excellence. This is a strategic and hands‑on role: you'll build scalable frameworks and tools that improve performance and enable market teams to execute faster and more effectively worldwide. Your leadership will directly shape the efficiency, reliability, and scalability of TFH's global operations - helping translate our mission into real‑world impact at massive scale. Key Responsibilities: Operational Leadership Enable the Market Operations team to achieve hyper‑growth of the World network. Lead and continuously improve core global functions: Logistics, Global Projects, back‑office support, Trust & Safety, and Customer Support. Drive operational efficiency, cost reduction, and service quality across all markets. Build scalable systems and processes that enable regional teams to execute faster, with greater consistency, and at lower cost. Develop performance metrics and dashboards to monitor efficiency, quality, and cost, with support of the data science team. Identify bottlenecks and implement structural improvements to unlock scale and reliability. Strategy & Optimization Drive initiatives to improve productivity and reduce operational costs without compromising quality. Establish best practices, playbooks, and process documentation for global consistency. Use data and modeling to guide decisions, prioritize projects, and demonstrate ROI. Cross‑Functional Collaboration Partner closely with Device, Legal, Engineering, and Finance to ensure operational readiness for launches, scaling, and ongoing performance. Collaborate with regional Market Operations teams to align central support with on‑the‑ground needs. Translate company strategy into operational plans that deliver measurable results. People Leadership Manage and mentor leaders across all functional areas. Build a high‑performing, data‑driven team culture rooted in accountability and continuous improvement. Strengthen cross‑team collaboration and knowledge sharing across all markets. About You: Strong educational foundation. You hold a bachelor's degree in business, economics, engineering, or a related field; an MBA or equivalent advanced degree from a top institution is a plus. Proven global operations experience. You bring 10+ years of experience managing large‑scale, physical operations across multiple countries - ideally in logistics, customer support, or marketplace environments. Cost‑conscious and efficiency‑focused. You're motivated by impact per dollar - constantly identifying ways to scale efficiently, streamline, and automate. Hands‑on operator with strategic range. You excel at both designing scalable systems and diving into details to solve problems. You're energized by building structure in fast‑changing environments. Analytical and data‑driven. You are highly proficient with data and spreadsheet modeling, using metrics and analysis to guide decisions, optimize performance, and control costs. Leader of leaders. You have managed managers and led diverse, distributed teams. You build clarity, accountability, and motivation across functions and time zones. Collaborative and cross‑functional. You thrive working with Product, Engineering, Finance, and regional Market Operations teams to align strategy and execution. Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH ranges from $280,000 - $320,000, plus a competitive long‑term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best‑in‑class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more! By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR. #J-18808-Ljbffr

A leading infrastructure firm is seeking a Director of Operations for its Water Performance Unit in California. The role demands a visionary leader to oversee operational excellence and financial performance. Candidates should possess strong financial acumen, a collaborative mindset, and a history of managing large teams. This position offers a competitive salary range between $205,000.00 and $325,000.00, along with benefits including unlimited paid time off and professional development opportunities. #J-18808-Ljbffr

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We are seeking a highly motivated and technically proficient Director of Revenue Accounting to lead our critical revenue accounting operations. This is a demanding, high-visibility, "roll-up-your-sleeves" role ideal for a leader who thrives in a fast-paced, high-growth environment and is ready to get into the details while maintaining strategic oversight. You will have end-to-end ownership of all aspects of the revenue stream, including complex ASC 606 revenue recognition, commissions accounting, and the accounts receivable/collections function. Success in this role requires a hands‑on approach, exceptional communication skills, and the ability to partner directly with the key stakeholders and executive leadership to drive operational efficiency, ensure compliance, and scale our processes for rapid growth. The ideal candidate will be a dynamic leader ready to mentor and develop a team while simultaneously designing and implementing systems and making process improvements. What you'll do Oversee the end-to-end global revenue recognition and AR process, driving the monthly close to ensure accuracy, compliance, and timely execution. Develop and maintain global revenue recognition policies and technical accounting memos (e.g., ASC 606), serving as the key subject matter expert for all related matters. Manage the end-to-end invoicing and collections process. ensuring accuracy, timely delivery, and adherence to contractual terms. Proactively monitor and implement strategies to maintain strong collections, optimizing cash flow and minimizing bad debt exposure. Manage the accounting for sales commissions, including the accurate amortization of capitalized costs and related financial reporting. Partner closely with Sales, Legal, Finance, and Deal Desk as the key subject matter expert during the sales contracting process to ensure favorable contract terms and accurate revenue recognition. Develop and drive critical projects and initiatives related to systems, process optimization, and operational efficiency with cross-functional teams. Lead, mentor, and develop a high-performing team, managing day-to-day operations and fostering a collaborative, growth-oriented environment. Serve as the primary point of contact for external auditors on all revenue, commissions accounting and AR”-related matters. What you'll need Bachelor's Degree in Accounting, Finance, or related field Minimum 10+ years of relevant work experience; experience in public accounting and/or high‑growth companies preferred Experience implementing key systems from the “ground‑up” working closely with cross‑functional teams Exceptional ability to interact, communicate, and present complex revenue topics clearly to key cross‑functional teams and executive leadership Ability to multitask and maintain organization in a dynamic, fast‑paced environment. Proven ability to independently drive complex projects under ambiguity and deliver results. Proficient in MS office, experience with Netsuite a plus. The salary range for this role is $210,00 - $300,000. The salary for this position is determined based on a variety of job‑related factors that may include location, relevant experience, education, or particular skills and expertise. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Full health, vision & dental coverage 🍽️ Catered lunches & dinners for SF employees 🚍 Commuter benefit 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! #J-18808-Ljbffr

The Vice President Operations is responsible for the oversight of select services in various airport operations across California with emphasis on driving safety and high performance, specifically in the aircraft cabin cleaning, janitorial and other below the wing services in order to provide the highest standards of service to our airline customers and their passengers. Responsibilities Oversight of Operational leadership and drives safety, operational performance, customer experience, and financial results Evaluate daily staffing and ensures resources are aligned for optimum performance Anticipate future staffing needs and ensure proactive recruiting measures are implemented Full P&L responsibility Daily labor management Execute daily, weekly and monthly operational plans consistent with customer expectations Identify and drive continuous improvements to the aircraft cleaning operation process and communicate them to the executive team and customer Ensure adherence to airport and aircraft security regulations and compliance with all government regulatory requirements Build effective partnerships with internal departments, outside vendors, contractors, business partners, communities and other business entities Interacts regularly with executive team to ensure operational priorities are aligned with total company direction. Promotes team building initiatives and performs coaching/mentoring activities to develop and motivate team members. Ensures information is communicated in a clear, accurate and comprehensive manner. Promotes Unifi's policy on Equal Employment Opportunity, Anti-Harassment and diversity initiatives. Participates in employee relations investigations when complaints are brought forth and resolves issues in a professional and timely manner. Ensures compliance with Company policies and rules Qualifications Bachelor's Degree in Business, Aviation Management or related field or equivalent work experience is required. Previous experience leading large operations Proven ability to solve problems and influence people across all functional areas. Must have experience in airline ground services in below wing and above wing operations Ability to lead and demonstrate initiative and work well in a team environment Excellent oral and written communication skills Solid decision-maker with excellent analytical skills. Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status. #J-18808-Ljbffr

A luxury boutique hotel in Berkeley, California is seeking a Director of Operations to oversee daily hotel operations. This position requires a self-motivated individual with strong managerial skills and proven experience in achieving high customer satisfaction. The Director will manage various departments, ensure team efficiency, and drive employee engagement, aiming for legendary service levels. This role offers the opportunity to build a positive work environment and significantly impact hotel success. #J-18808-Ljbffr

A prominent technology company in San Francisco is seeking a Director of Executive Operations to lead its Executive Assistant function and provide direct support to the Chief People Officer. This role requires excellent leadership skills, experience in supporting senior executives, and operational oversight in a fast-paced environment. The ideal candidate will manage a team, enhance administrative workflows, and ensure high-quality support for the executive team. This position is full-time and on-site, offering competitive compensation, benefits, and opportunities for professional growth. #J-18808-Ljbffr

About Us Hippocratic AI has developed the only safe, safety-focused Large Language Model (LLM) for healthcare, resulting in the only autonomous patient-facing clinical agents in the industry. We are delivering abundance for the first time in healthcare by bringing deep clinical expertise to every human. No other technology has the potential to have this level of global impact on health. Come join the most capitalized healthcare AI company with the most deployed customers and the broadest platform of applications. Our highly mission-oriented team, coupled with innovative partners like the Cleveland Clinic, Baylor Scott & White, Northwestern, Wellspan, HCA, Advocate, and Ohio Health, is building the most transformative company in healthcare in history. Why Join Our Team Innovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale. Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions, including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA's NVentures, Premji Invest, SV Angel, and six health systems. Team and expertise We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology. For more information, visit ********************** We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA, unless explicitly noted otherwise in the job description. Role Overview We are seeking a founding Revenue Operations Director to build, scale, and own the technical infrastructure, and analytics that power Hippocratic AI's growth. This first-in-seat leader will architect our RevOps systems, drive quantitative analysis and financial modeling, and serve as a strategic thought partner to the executive and GTM leadership teams. The ideal candidate combines deep analytical expertise with strong business acumen to create scalable processes, actionable insights, and infrastructure in support of our sales and customer teams. Responsibilities Infrastructure & Systems Build and manage the end-to-end revenue technology stack (CRM, marketing automation, BI tools, data pipelines) to support forecasting, pipeline tracking, and GTM automation. Ensure clean, accurate data and robust reporting across all GTM functions. Quantitative Analysis & Modeling Develop and maintain predictive models for pipeline health, sales capacity planning, pricing, and revenue forecasting. Translate complex data into clear, actionable recommendations for executive leadership. Strategic Leadership Act as the operational and analytical right hand to the executive leadership in shaping Hippocratic AI's go-to-market strategy. Present key insights to executive stakeholders to inform resource allocation and strategic planning. Qualifications Must Haves 10+ years of experience in Revenue Operations, Sales Operations, Strategy/Analytics, or related roles within high-growth SaaS or enterprise technology companies (healthcare or AI experience a plus). Demonstrated excellence in quantitative analysis and financial/operational modeling to guide strategic decision-making. Deep knowledge of CRM systems (HubSpot), data visualization tools (Looker), and other GTM tech platforms. Strong technical skills with SQL, Python, or advanced Excel modeling for data manipulation and forecasting. Proven success collaborating cross-functionally with Sales, Marketing, Product, and Finance to drive revenue growth and operational efficiency. Builder mentality and ability to thrive in a fast-paced, ambiguous startup environment. Nice to Haves Experience leading RevOps in an early-stage, high-growth startup. Familiarity with AI, healthcare technology, or regulated industries. #J-18808-Ljbffr

Why Clipboard Exists: We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. About Clipboard: Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc). We are a YC Top Company with a global, remote team of 700+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year. We are looking for your help to keep growing so we can serve more professionals and workplaces. To learn more about us, take a look at our website here. Overview We are seeking an Operations Director to support and scale core functions. This role reports directly into Customer Operations and requires someone who can work across multiple operational areas while maintaining exceptional rigor and precision in decision-making. Responsibilities Lead operational strategy and execution within Customer Operations. Oversee day-to-day support operations, ensuring efficient workflows, clear standards, and strong performance. Build and develop high-performing teams with clear responsibilities and accountability. Manage support systems, including ticketing tools, knowledge platforms, automation, and reporting. Partner with Product, Engineering, Sales, and Finance to improve processes and align customer insights with company needs. Maintain accuracy in forecasting, resource planning, incident management, and reporting. Drive continuous improvement through structured analysis and strong operational controls. Qualifications Minimum 8 years of experience in operations leadership within customer support, customer success, or service environments. Ability to operate effectively across multiple operational functions with strong systems thinking. Proven track record of precise, data-driven decision-making. Experience leading teams in fast-paced or high-growth settings. Strong understanding of operational tools, analytics, and automation. Experience in a marketplace or similarly complex environment is a plus. What Success Looks Like Reliable, scalable operations with measurable improvements in service quality and efficiency. Strong alignment across Customer Operations and key cross-functional teams. Clear, disciplined decision-making that strengthens the customer experience and supports company growth. #J-18808-Ljbffr

A leading AI technology firm is seeking a Director of HR in San Mateo, California, to architect a scalable HR function that aligns with company strategy. The role demands a blend of strategic thinking and practical execution, overseeing people operations, organizational structure, and employee relations. Ideal candidates will have experience in scaling startups, particularly in deep-tech or B2B SaaS environments, and a balanced, empathetic approach to leadership. This pivotal position plays a vital role in shaping the firm's long-term culture and operational success. #J-18808-Ljbffr

MLOptic is a global manufacturer of precision optics, optical assemblies, metrology instrumentation and custom solutions for a wide range of markets and applications. We are seeking a Director of Operations based in the U.S. that will focus on global operational excellence and facility management. The candidate will work with cross‑functional teams across multiple sites with a focus on process refinement, continuous improvement, facility management and project management. Location U.S. (San Jose, CA or Redmond, WA) Responsibilities Manage inter‑company processes across multi‑disciplined global team focused on optimizing operational efficiencies. Own MLOptic's continuous improvement program including advanced training and sustainable implementation across our global facilities. Facility planning and management. Lead project management and new product introduction activities. Establish and maintain close interaction with the global commercial and operational teams, including numerous on‑site visits as required. Requirements Bachelor's Degree. 10+ years of operations experience, preferably with direct exposure to optics and/or precision instrument manufacturing. Travel of 50% primarily to MLOptic global facilities. Be solutions‑oriented with the proven ability to work independently in a fast‑paced, innovative environment. Excellent communication skills and customer service aptitude. #J-18808-Ljbffr

Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. As EA's Vice President of Operations for Lifestyle Entertainment, you will be responsible for driving operational excellence and long-term growth across our portfolio of Lifestyle studios. Partnering closely with Studio General Managers, Operations Leaders, and cross‑functional partners, you will ensure that our Lifestyle Entertainment portfolio delivers world‑class products, fosters innovation, and creates engaging player experiences. This role requires a unique blend of strategic foresight, operational expertise, financial acumen, and leadership within the entertainment or games industry. You will lead efforts in portfolio planning, process design, and integration of best practices while serving as a champion for studio operations leaders and development directors. This position will be a Hybrid role based in one of our West Coast studios: Redwood Shores, CA, Chatsworth, CA, Del Rey CA, Kirkland WA or Vancouver Canada. Key Responsibilities Strategic Leadership Partner with the SVP & GGM of Lifestyle to shape and execute the 5‑year strategic plan, including production roadmaps, resourcing strategies, and funding models. Guide strategic transformation initiatives, acquisitions, reorganizations, and licensing opportunities. Represent Lifestyle Entertainment in EA‑wide executive forums, ensuring alignment of priorities and sharing operational insights. As needed, and in support of the Lifestyle Entertainment strategy, oversee product incubation projects. Operational Excellence Drive the operating rhythm of the Lifestyle group, ensuring reporting and check‑ins meet studio and executive needs. Oversee delivery pipelines and milestone reviews to ensure predictable, high‑quality outcomes across multiple studios. Lead the implementation of the Game Development Framework (GDF) with a focus on live service processes, data/metrics tracking, and project auditing to promote consistency and accountability. Partner with Marketing, Publishing, Technology and other enterprise partners to monitor and optimize service‑level agreements. Talent & Culture Serve as a talent and craft champion, providing leadership to Development Directors and studio Ops leaders. Promote a player‑first, live service culture by embracing continuous improvement, creating cross‑functional collaboration, enabling agile processes and prioritizing player engagement. Mentor and develop high‑potential leaders, fostering a diverse and innovative leadership pipeline. Business & Financial Management Manage group operating and resource budgets, ensuring alignment with growth objectives while balancing cost efficiency and quality. Provide financial and operational guidance to Studio GMs and central functions. Use data‑driven insights to anticipate risks, allocate resources effectively, and drive operational improvements. Qualifications Proven Leadership Experience: Track record of leading large, complex organizations with cross‑functional teams in high‑growth or fast‑paced industries. Strategic Planning & Execution: Expertise in long‑range planning, organizational alignment, and delivering measurable results. Operational Mastery: Deep knowledge of development operations, process design, and resource management across multiple studios or product lines. Financial Acumen: Strong background in budget management, forecasting, and driving cost efficiencies. Innovation & Change Leadership: Ability to guide transformation initiatives and champion new ways of working across diverse teams. Excellent Communication & Influence: Exceptional interpersonal, negotiation, and presentation skills; adept at building trust and able to influence stakeholders at all levels. Industry Knowledge: Experience in Live Service games, entertainment, or adjacent creative industries is strongly preferred. Why Join Us Lifestyle Entertainment at EA is at the forefront of creating experiences that resonate with players around the world. As VP of Operations, you will shape the future of our studios, guide bold creative and operational strategies, and play a pivotal role in delivering fun, meaningful, and enduring player experiences. COMPENSATION AND BENEFITS The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location. EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES California (Los Angeles vs. San Francisco): $309K‑$370K USD annually British Columbia (Vancouver vs. Victoria): $310K‑$350K CAD annually Washington (Seattle vs. Spokane): $309K‑$370K USD annually Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr