General Manager
Operations manager job in Oklahoma City, OK
Your Opportunity:
General Manager Check Into Cash Oklahoma City, OK
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyCenter Manager
Operations manager job in Tulsa, OK
For almost 50 years we have helped more than half a million members reclaim their hair and their confidence. HairClub' s vision is to be the most trusted personal image and lifestyle authority while achieving accelerated growth through powerful client experiences in Centers. With over 100 locations across the USA and Canada where we provide everything from hair regrowth, hair restoration, scalp micropigmentation and much more!
HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, client experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our clients confidently go after their dreams!
What you should expect to do:
• Mentor, lead and train your team to optimize development
• Increase Center's Client Retention and Growth
• Implement and execute HairClub's strategies, programs, and communications
• Staff and lead your Center team
• Drive focus on the ultimate client and employee experience
• Ensure the expectations of new, existing, and potential clients are exceeded
Qualifications:
• At least five (5) years of relevant management experience
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills
Measures of Success:
• Increase Center's Client Retention and Growth
• Maintain a Highly Engaged Workforce
• Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)
Benefits: After 90 days of employment:
401k
Dental, Vision and Medical
Paid PTO days, wellness days and Paid Holidays
A wealth of opportunities for growth and advancement
Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
Uncapped Bonus Opportunity based on business growth and success of the Center
Are you a People Leader looking for a challenge and a place to GROW, look no further!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
Physician / Oklahoma / Permanent / Traumatic Brain Injury / GM - Locums - Oklahoma City, OK Job
Operations manager job in Oklahoma City, OK
Position: Traumatic Brain Injury/General Medicine Physician Location: Oklahoma City, OK MPLT Healthcare is looking for physicians who Understand the Urgency, Never Give Up, and Have the Courage to Excel in the forever changing medical industry! We have numerous opportunities for an experienced Traumatic Brain Injury/General Medicine Physician with highly competitive pay rates in Oklahoma City, OK.
General Manager - Store Operations
Operations manager job in Tulsa, OK
Responsibilities:
Making sure your team gets everything done.
Leading and inspiring your team!
setting the example on work ethic, timeliness, and maturity.
helping train new employees on Chick-fil-As expectations.
Monitoring a food safe environment.
Motivating your team on the Chick-fil-A way.
This is a leadership role, what were looking for is someone that can hold people accountable, while encouraging them to continue to grow,, and help us train people in the way that Chick-fil-A and the health department need things done.
This can be a position that if youre a leader, we can grow with you in your leadership walk. But you will need to have the ability to help hold people accountable..
Available Shifts:
Full-time
Part-time
Work in a Chick-fil-A restaurant:
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business -- whether that is with Chick-fil-A or outside. Here are some of the great benefits of working at Chick-fil-A.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
As a kitchen manager, you will have a flexible schedule: your schedule will be a mix of at least one closing night per week, some mid shifts and some day shifts. Once youre fully trained, it will be very easy for us to have a set schedule for you so that you can plan your life out.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
your pay will be based on your experience as a leader, your experience in the same field of expertise, and Your job references on how you perform as a leader.
We are more than happy to pay up to $20 an hour for this, but we do need to make sure you fit the role.
Pay rate will depend on the following:
Can you help during our times of need. (early in the morning, or between 3-5pm)
Are you part time or full time?
Are you showing the leadership skills we need?
How much you know!
It's a Great Place to Work
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
My average team member has been with me for six years, theres a reason that they stay with us so long.
REQUIREMENTS
2 years with some kind of kitchen leadership.
You will work directly for the local owner operator.
He has been with Chick-fil-A since 1988 starting at Woodland Hills Mall as a team member.
Chick-fil-A isnt just a job, youll see that this is an avenue for us to change peoples lives. Whether its for team members that we have direct contact with or its organizations that we are helping support like the Childrens Hospital or the local schools or feeding the homeless.
The average length of time that our employees work for us is about six years. This is unheard of in this type of job. Come find out why
Sr. Supply Chain Business Ops. Control Account Manager (CAM)
Operations manager job in Tribbey, OK
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Put your skills to the test by pushing the boundaries of what's possible. From global defense to sustainment and modernization to mission readiness, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you'll have the opportunity to be an essential part of projects that will define your career, now and in the future
Northrop Grumman Defense Systems sector is seeking a Sr. Supply Chain Control Account Manager (CAM) to join our team of qualified, diverse individuals.
**Job Description:**
+ Responsible for processes and activities within supply chain related operations to support annual operating plan within GSC across the sector.
+ Support GSC and business management leadership in developing a rigorous annual operating plan process which includes training and mentoring of division support staff
+ -Develop monthly forecasts for material sales
+ Conduct variance analysis to submitted forecasts
+ Collaborate with and coach divisions
+ Support division staff through the analysis, oversight, and status of material and IWO, delivery schedules, suppliers' commitments, risk and opportunities
+ Provide input into the future and ongoing development of tools, applications, and databases needed to perform your duties
+ Conduct ad-hoc material / Purchase Order issue research and resolution, as needed
+ Prep for and support quarterly ops reviews, monthly material sales reviews
+ Support the associated data collection and submission, as needed
+ We are seeking a qualified professional who is proficient in analyzing large amounts of data, from cost point and SAP with excellent verbal and written communication skills, and who can confidently interact with and influence all levels of the organization
**Basic Qualifications:**
+ Bachelor's degree in finance, accounting or related discipline with a minimum of 8 years of related experience; Master's degree in finance, accounting or related discipline with a minimum of 6 years of directly related experience
+ Ability to perform and apply appropriate cost accounting, pricing and estimating methods, concepts and principles
+ Ability to work as an integral member of the Global Supply team to achieve Global Supply Chain, Program, and/or sector objectives, while maintaining compliance during all stages of the proposal/acquisition process
+ Experience utilizing MS Office Suite, SAP and other business tools used in the execution of subcontracts management activities
+ Strong organizational skills
**Preferred Qualifications:**
+ Experience with Material Modules in Costpoint. Other MRP experience is also valued
+ Experience with Scheduling software such as Primavera or Microsoft Project
+ Experience with Material Management and Accounting Systems (MMAS) requirements - especially MPS Accuracy requirements.
+ Proficient in analyzing large amounts of data
+ Excellent verbal and written communication skills
Primary Level Salary Range: $103,200.00 - $154,800.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Bank Operations Supervisor - Commercial Customer Support
Operations manager job in Oklahoma City, OK
This position will supervise the Customer Support team within our Commercial Services Department in Bank Operations. Commercial Services is primarily responsible for providing support to our business and commercial customers over the phone and through email. Products and services supported by the team include but are not limited to online banking, mobile banking, ACH origination, remote deposit capture, credit cards, positive pay, investment sweeps, and cash vault services.
Position Responsibilities
scheduling, planning, and defining the daily department workflow to ensure all necessary tasks are completed timely and accurately.
Performing quality control reviews to ensure the quality of work performed meets expectations
Lead training efforts to ensure procedures are thorough, complete, followed accurately, and that sufficient depth exists for each task.
Coaching, counseling, hiring, and ongoing performance evaluations of associates.
Commercial Services supports customers in several time zones, the shift for this position will be 10am-7pm, Monday thru Friday.
Position Requirements
Must possess at least 3 years banking experience and/or management experience.
Experience in a call center environment and a college degree is preferred, but not required.
Ability to lead and motivate a team
Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met
Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners
Strong work ethic, critical thinking, and problems solving skills with attention to detail
Ability to escalate issues and concerns appropriately
Ability to perform specific tasks independently
Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
High degree of reliability
Other duties as assigned by management
In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.
Site Operations Talent Community
Operations manager job in Oklahoma
MARA's culture is built on core values that guide everything we do: Set a New Standard, Lead With Action, Defy the Odds, and Trust Each Other. These values shape a workplace where challenges are met with action and progress is constant, creating an environment where people and ideas thrive.
MARA's leadership emphasizes accountability, reliability, and collaboration across field and corporate teams, fostering strong alignment between operations, HR, and compliance. Leaders focus on setting clear expectations, training and development, and rewarding dependable performance.
Hear more about our culture here: *************************************************
MARA Hiring Event
Friday, November 21st from Noon - 6:00 PM
The Hampton Inn in Guymon (1202 NE 6th St, Guymon, OK 73942)
Multiple opportunities for Technicians and Supervisors:
Competitive pay starting at $24 an hour plus overtime
100% company paid health insurance benefits for you and your family
Highly engaged team with great leadership
Two shifts available: 12-hour day or 12-hour night
Miner Technician I: Responsible for maintaining and repairing mining equipment, ensuring efficient operations in compliance with safety standards. Troubleshooting and implementing preventive maintenance procedures will be key aspects of the role.
Shift Lead: Responsible for overseeing daily operational activities and ensuring production goals are met efficiently, safely, and in compliance with company standards. This position plays a key leadership role in coordinating team members, maintaining workflow, and supporting a culture of safety, quality, and continuous improvement.
Auto-ApplySite Operations Manager [On Site]
Operations manager job in Arnett, OK
About Us:
EDF power solutions North America has been providing clean energy solutions throughout the U.S., Canada, and Mexico since 1987. We are a market-leading independent power producer and service provider, serving utilities, corporations, industries, communities, institutions, and investors with reliable, low-carbon energy solutions that help meet growing demand.
From developing and building scalable wind (onshore and offshore), solar, storage (battery and pumped storage hydro), smart EV charging, microgrids, green hydrogen, and transmission projects, to maximizing performance and profitability through skilled operations and maintenance and innovative asset optimization, our teams deliver expert solutions along the entire value chain-from origination to commercial operation.
Be a part of an innovative and collaborative team environment that fosters our goal of delivering renewable solutions to lead the transition to a sustainable energy future.
Benefits & Perks:
EDF power solutions offers best-in-class employee benefits, including the following:
Competitive bonus incentives. This position is eligible for our annual bonus program.
Comprehensive health coverage. EDF power solutions USA provides low-cost health & wellness coverage for employees and their eligible dependents.
Rewarding 401k. EDF power solutions provides a generous matching contribution.
We are also proud to offer:
Favorable paid time off programs, including paid parental leave after one year of service.
Rewarding learning & career development and advancement opportunities.
Supportive mentorship & buddy programs.
Salary Range: The full pay range for this role is $83,000 - $138,400 annually. The target range for this position is $90,000 to $125,000 annually. We generally base our salary decisions on factors such as internal equity, candidate work and/leadership experience, educational credentials, and in some cases, candidate work location.
Scope of Job: The Operations Manager is accountable for the effective operation of a single renewable energy project that encompasses activities such as budgeting, cost management, daily optimization of planning and organization of day-to-day staff work. You will be upholding a safe working environment for your direct reports and assuring employees and contractors are adequately trained to perform day-to-day maintenance and repair activities at the project sites. It is the manager's responsibility to ensure that he/she and the team perform their job duties in accordance with all applicable policies and procedures, customers objectives, and within the boundaries of the applicable law, regulatory and contractual compliance. The ideal candidate will adhere to EDF Renewables core values, drive towards the goals of the Asset Optimization Business Unit, and understand their legal role and responsibility as a supervisor of workers in the legal jurisdiction of the work performed.
Responsibilities
Responsibilities:
Operational Management:
Develop annual budgets, plan for, and allocate all necessary resources to achieve operational goals, objectives and KPIs while embracing the delivery of a best-in-class safety performance from EDFR internal teams and all external contractors.
Monitor operational performance indicators including those attributable to financial losses, determine if they develop negative trends, identify technical performance improvement opportunities, and develop mitigation plans while keeping budget, contractual compliance, and cost management on a forefront of every decision.
Demonstrate effective communication and meeting management. Manage supply chain and execution of daily activities as it applies to the project plant.
Team Leadership/Supervision:
Assign direct reports with all applicable training and access to the development resources to assure they can effectively deliver on their day-to-day tasks and adhere to EDFR policies and procedures that are expected of them to conform to.
Provide direct reports with continuous feedback and hold the team accountable for compliance, performance delivery and working within the boundaries of all EDFR Core Values with emphasis on the importance of Safety, Teamwork and Good Sense.
Give clarity on task assignment and execution process, while emphasizing adherence to budgets and schedule. Monitor and address teams' alignment and ongoing motivation to attain the highest level of team engagement.
Contract & Regulatory Compliance:
Understand projects' permits, related laws and various related contracts language (O&M, OEM, TSAs, FSAs, LGIA, Road Use, Crossing and, Landowner Agreements etc.) and, as applicable, comply with, or help with compliance of their respective requirements.
Coordinate with EDF Renewables Operational Control Center and, as necessary, with the Off takers and Transmission Providers on all activities related to adhering to rules of ISOs, Balancing Authorities, and Regional Transmission Operators.
Collaborate with internal groups and vendors to ensure the project meets applicable NERC and FERC requirements regarding security, reliability, and maintenance.
Stakeholder Management Support:
Support stakeholders and other members of EDF Renewables in management of relationships to optimize project performance and help in delivery of project compliance (i.e., Local and County authorities, Landowners, OEMs etc.)
Other duties as assigned
Supervision of Others: Direct supervision of frontline operations staff and direct oversight of external contractors.
Working Conditions: 70% of time is spent in the office environment, utilizing computers (frequent use of various Microsoft software/programs), phones, and general office equipment. 30% of time is spent outside of the office guiding field personnel, auditing quality of operational maintenance activities and associated safety, accommodating training needs, as well as overseeing activities performed by contractors and vendors. (Time split is dependent upon region geography and business need.)
Fiscal Responsibilities: Must work within the budget constraints of the project and as authorized by the regional head of Asset Optimization, or their delegate, while successfully following all policies and procedures.
Qualifications
Education/Experience:
High School Diploma or equivalent and driver's license required.
Previous experience with continuous improvement concepts and practices desired.
3 - 5 years' experience in a supervisory capacity successfully running industrial, manufacturing, or O&M of power plant facilities or 5 years' experience working as a site lead in renewable energy O&M environment required.
Previous experience with continuous improvement concepts and practices desired.
Skills/Knowledge/Abilities:
Must possess a valid current driver's license and successfully meet organizational requirements to operate motor vehicles.
Ability to read and interpret engineering drawings and understand technical aspects of renewable energy production.
Demonstrated thorough understanding of key safety concepts and work practices.
The candidate must also understand the requirements to perform EDF work scope under the law (ex. electrician requirement, union requirement).
Previous exposure to working with ERP/CMMS/SAP systems necessary.
Effective communication and meeting facilitation skills required.
2-year college degree or college level courses and/or certificates desired.
Knowledge of Microsoft office suite
Knowledge of budgeting principles, impact of a project's Profit and Loss statement on the overall health of the organization and the importance of active cost management desired.
Understand how to perform short- and long-term resource planning, deliver accurate inventory management.
Physical Requirements:
Must be prepared to work in combination of office/computer based working environment and, in the field, having an oversight of the operational activities of their direct reports which may include climbing wind towers, lifting heavier equipment and participating in operational activities.
Ability to lift to fifty (50) pounds.
Ability to be outside for a long time under various climate conditions.
Ability to climb Wind Turbine Generators - wind sites only.
Auto-ApplyCustomer Operations Manager
Operations manager job in Oklahoma City, OK
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Wage: $55,000 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyDISTRICT MANAGER
Operations manager job in Tulsa, OK
District Manager Restaurant - Multi unit Food Service Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly. Must live or be willing to relocate to within the district. District includes locations in Tulsa, Oklahoma area. Some travel required. Position: District Manager Annual Compensation: $105,000 to $120,000
District Manager Role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. As a District Manager, you will oversee 6-8 restaurants where you will be responsible for the hiring and training of store managers, as well as coaching and providing leadership to each store's management team and crew to aid them in operating a successful and profitable store. People are our most important area of focus, followed closely by maximizing sales, controlling labor costs and accurately managing inventory levels. Excellent customer service and food quality should be the goal of every Braum's team member. Job Details: Supervise the management teams of stores in the district. Coach, teach and demonstrate sound customer service principles to all store team members, including direct customer contact to resolve issues. Establishing goals to meet company objectives. Developing management team and successors. Partner with Area Recruiter to identify the best available management level talent, whether internal or external. Identify district manager and management team development needs and build a plan for improvement. Monitor/management team staffing levels. Monitor key store performance indicators to identify opportunities for improvement. Ensure store management team's understanding of company policies, guidelines and procedures. Clearly communicate opportunities for improvement to store management team members. Reports to: Area Operations Manager
Qualified candidate will have the following abilities and traits: Adaptability Collaboration Customer focus Oral and written communication skills Team leader/builder/player Problem analysis/solving Understand key performance and reporting indicators Planning, organizing and scheduling People skills Qualifications: 3 years restaurant or retail management experience Multi-unit management experience preferred High School - Diploma or GED required Associate's or Bachelor's degree preferred Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-2062
Auto-ApplyCDS District Manager
Operations manager job in Midwest City, OK
Summary CDS District Manager
Club Demonstration Services (CDS) is looking for a well-rounded District Manager to oversee Product Demonstrators within Costco locations. As a District Manager, you have a passion for driving sales and providing exceptional customer experiences. The ideal candidate takes pride in developing and successfully leading multi-unit teams inside Costco while flawlessly executing CDS sales strategies.
Advance your career by joining North America's leading business solutions provider to retailers, where you will work with amazing people and earn competitive pay rates! APPLY TODAY!
What We Offer:
Full Time Benefits (Medical, Dental, Vision, Life)
401(K) with company match
Generous Paid Time Off
Paid training and ongoing career development
Mileage reimbursement
Responsibilities:
Program management of all part-time Product Demonstrators in the assigned district, including measuring performance management, metrics and execution goals.
Recruitment and Retention of retail associates through effective training and development
Build and maintain professional and value oriented relationships with various levels of field retail management to drive positive relationships
Drive demonstration events within your district through execution and results management
Qualifications:
1-3 years' experience managing multi-unit locations program/project supervisor or similar leadership experience
2-5 years in retail management working with part-time employees
Flexible retail schedule including weekends
Home office required, with the ability to travel up to 40%
Excellent written, verbal and interpersonal communication skills
Proficiency with Microsoft Office and other web applications
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job Duty
Assist in the development and maintenance of operational responsibilities for the organization, including project planning, management, execution, managing a budget, profit and loss responsibility, and using activity-based costing.
Support the maintenance and ongoing development of corporate governance framework, policies and procedures.
Manage financial goals of assigned regions. Use analytics to assess ways to improve financial position. Review operational standing of assigned regions to identify areas of opportunity for increased profit margin.
Collaborate with the VP of Operations to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary.
Achieve defined revenue and net income objectives through sales activation, strategy and expense management.
Optimize customer satisfaction/loyalty through improved operations.
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
(Preferred): Bachelor's Degree Or equivalent experience
Field of Study/Area of Experience: Degree Program/Major (e.g. Marketing, Business Administration or related field)
5+ Years of experience in at a client-side, branded, consumer-packaged goods company; or a combination of supplier-side and client-side experience.
Skills, Knowledge and Abilities
Excellent Written & Verbal Communication Skills
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Gather Data, Compile Information, & Prepare Reports
Decision Making Skills
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
NEHA Professional Food Handler Certification required
Environmental & Physical Requirements
Field / Administrative Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyDirector of Operations (September 2023 Requisition)
Operations manager job in Oklahoma City, OK
About us Progentec Diagnostics, Inc. is a biotech company that combines cutting-edge laboratory testing and digital technologies to dramatically improve health outcomes and quality of life for people battling autoimmune conditions. We are a fast-growing start-up venture backed by some of the top investors in health and led by industry thought leaders. Our digital team designs and develops clinically validated disease management platforms as well as patient empowerment platforms that include community engagement, accurate health information, and smartphone apps.
Job Description
Progentec Diagnostics, Inc.
is a biotech company that combines cutting-edge laboratory testing and digital technologies to dramatically improve health outcomes and quality of life for people battling autoimmune conditions. We are a fast-growing start-up venture backed by some of the top investors in health and led by industry thought leaders. Our digital team designs and develops clinically validated disease management platforms as well as patient empowerment platforms that include community engagement, accurate health information, and smartphone apps.
Position Overview:
The Director of Operations will play a critical leadership role in the company and will oversee operations across lab, sales, and implementation of pharma and other collaborations. This position requires strong strategic planning, operational expertise, and the ability to lead and motivate teams. The Director of Operations will collaborate closely with various departments to drive performance, improve processes, and contribute to the overall success of the organization. The person will report directly to the CEO or COO of Progentec Diagnostics.
Responsibilities:
Strategic Planning and Execution:
Develop and implement strategic plans, in alignment with the company's objectives and vision, to drive operational excellence
Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance
Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency
Team Leadership and Management:
Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement
Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department
Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth
Operational Efficiency and Process Improvement:
Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards
Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines
Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization
Adhere to the company's policies and standards and ensure that laws and regulations are being followed
Cross-Functional Collaboration:
Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities
Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams
Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness
Performance Monitoring and Reporting:
Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement
Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement
Analyze data and provide insights to inform strategic decision-making and resource allocation
As needed, perform various duties required to successfully fulfill the functions of the position
Knowledge, Skills, and Experience
Minimum 5 years' experience in operations management required, preferably in the diagnostic or healthcare industry
Demonstrated capabilities in strategic planning, process improvement, and project management
Exceptional leadership skills with the ability to motivate and develop teams
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
Strong communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization and partner organizations
Familiarity with regulatory requirements and industry standards in the health sector desirable
Proficiency in using relevant software and tools for data analysis and reporting
Education:
Required: Bachelor's degree in business administration, operations management, or a related field
Preferred: Master's degree in business administration, operations management, or a related field, MBA
Work authorization:
Must be eligible to work in the US. We are unable to sponsor visas for this position at this time.
Job Type:
This is a full-time, W2 position. The role is remote; occasional travel to office location and industry conferences may be required. Hiring is contingent upon a satisfactory Background Check.
Salary will be commensurate with experience. Progentec considers a range of factors, including educational background and work experience, when determining compensation. Progentec is committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vice President of Service Ops
Operations manager job in Catoosa, OK
The VP Service Operations Americas will lead service operations across the Americas. This role carries full P&L responsibility for the regional service business, overseeing multiple service hubs and field service teams with responsibility to deliver revenue from maintenance, repair and overhaul work in support of our customers. As a key member of the Americas Leadership Team, the VP will report directly to the Executive Vice President, Americas and will be based in the US.
RESPONSIBILITIES & DUTIES
* Lead and develop regional service teams to drive performance and customer satisfaction while conducting business at the safest possible level on Kelvion and customer sites.
* Deliver monthly, quarterly, and annual service revenue and margin targets.
* Expand service capabilities and geographic reach in the Americas to meet customer demand, to include use of channel partners for regional field service support.
* Interact directly with customers at multiple levels, CEO to shop floor, in representing Kelvion while driving customer satisfaction and future business opportunities.
* Implement standardized service processes and digital tools to improve efficiency and consistency.
* Maximize utilization of service capabilities and infrastructure.
* Hire, set clear expectations and follow through on deliverables.
* Foster people development and drive talent retention within service operations.
* Support strategic initiatives aimed at transformational growth and brand expansion in alignment with global objectives.
* Collaborate with cross-functional teams to align service strategies by product and market served.
* Expand market share and penetrate new industries through service excellence.
* Enhance organizational structure to scale the organization for future growth.
* Lead the Americas service organization to meet operational and financial targets.
* All other duties assigned.
OTHER RESPONSIBILITIES
* To ensure Kelvion's Standard of Excellence, which includes quality, is incorporated into every product we produce.
* Follow all company policies and procedures, including but not limited to Global Code of Business Principles, Code of Ethics and Business Conduct, Vision and Values, Operational Framework
REQUIREMENTS (KNOWLEDGE, SKILLS & ABILITIES)
* Deep understanding of service delivery processes and customer lifecycle management, to include experience with service overhaul programs, service parts sales and field service support.
* Hands-on leadership style with strategic vision and tactical execution capabilities.
* Change agent with the ability to integrate into existing teams while driving transformation.
* Willingness to travel across the Americas as needed.
* Represent the Americas region in global forums and legal entities on service-related matters.
EDUCATION AND EXPERIENCE (required levels)
* Bachelor's Degree from an accredited university program
* 10 plus years of experience in operations, leading others in a medium-sized, global organization-preferably in industrial or manufacturing environments.
* Experience working in matrix organizations; exposure to international work environments is a plus.
* Strong track record of delivering revenue targets in competitive markets.
* Skilled in managing and closing large-scale service projects.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; reach with hands, arms, and shoulders. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee occasionally will be required to hand lift and/or move objects up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Kelvion we thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion creativity shines because people are listened to, their contributions recognised, and their ideas welcomed. Our flexible approach to the way we work places people's health and satisfaction as a priority, enhancing engagement and fostering career opportunities. We empower engaged individuals to grow, progress and carve their own paths within the company.
Together, We Shape the Future
Director of Operations
Operations manager job in Red Rock, OK
Job Description
About Us Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries. Our organization supports federal, commercial, and tribal clients providing numerous services.
Position Summary
The Director of Operations will oversee daily operations and the complete federal contract lifecycle, ensuring efficient performance, compliance, and growth. The right candidate plays a critical cultural role-shaping the company's growth, collaboration, and delivers on its mission.
OMG is proactively identifying talented professionals who embody our entrepreneurial spirit and commitment to service. This position is not currently funded but is expected as part of upcoming program requirements. Candidates will be notified as funding and hiring timelines are confirmed. We encourage any applicants who are interested in applying.
Required Qualifications
A bachelor's degree in business administration or a closely related field is required: a master's degree in a related field is a plus.
Established ability to manage high-performing contract delivery teams and cross-functional support groups, optimizing internal operations through innovative contract management practices.
A motivated self-starter and seasoned professional with a track record in a directorial or senior operational leadership role; within a federal contracting firm industry is ideal.
Capable of introducing new ideas and fresh perspectives while remaining operationally sound and mitigate risk.
Demonstrates strong responsibility, innovative thinking, and creative problem-solving abilities, consistently fostering success and making sound business decisions.
Comprehensive experience in supporting both direct awards and competitive bids, coupled with broad insight into the routine workflows and functional operations of individual departments.
Strong understanding of GSA, 8(a) STARS, HUBZone, and IDIQ/GWAC contract structures.
Solid knowledge of FAR basics, subcontract management, invoicing, and compliance.
Proven track record of inspiring and motivating teams, fostering cross-departmental trust, and effectively engaging with employees at every organizational level.
Preferred Qualifications
PMP certification (is a plus).
Experience working with tribal, 8(a), or disadvantaged small businesses.
Familiarity with establishing scalable operational infrastructure in a high-growth environment.
Key Competencies
Operational leadership • Program management • Contract lifecycle oversight • Compliance • Process improvement • Financial acumen • Team development • Government customer engagement • Strategic planning
Equal Employment Opportunity (EEO) Statement
Otoe-Missouria Group, LLC (OMG) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected under federal, state, or local law. We are committed to fostering an inclusive and diverse workplace.
Center Operations Director
Operations manager job in Tulsa, OK
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Bachelor's degree preferred
Some college courses from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
Customarily has at least three or more years of work leadership or operations management experience
Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong service mentality and a focus on achieving all aspects of defined service standards
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyCenter Operations Director
Operations manager job in Tulsa, OK
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Bachelor's degree preferred
Some college courses from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
Customarily has at least three or more years of work leadership or operations management experience
Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Strong service mentality and a focus on achieving all aspects of defined service standards
Excellent telephone and personal etiquette
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
Performance assessment skills
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner
Auto-ApplyRegional Manager
Operations manager job in Bartlesville, OK
The Voice of the Martyrs (VOM) serves persecuted Christians in the world's most difficult and dangerous places to follow Christ. Pastor Richard Wurmbrand and his wife, Sabina, founded VOM after being imprisoned for their Christian witness in Communist Romania. Since 1967, VOM has been dedicated to inspiring all believers to a biblical faith by telling the stories of persecuted Christians, thereby inspiring a deeper commitment to Christ and the fulfillment of his Great commission, no matter the cost.
Employees must personally adhere to our statement of faith and five main purposes.
The Voice of the Martyrs Statement of Faith
We believe the Bible to be the inspired, the only infallible, authoritative Word of God.
We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father where He intercedes for us, in His present rule as Head of the Church, and in His personal return in power and glory.
We believe that all men and women are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that repentance of sin and faith in Jesus Christ is necessary for regeneration by the Holy Spirit.
We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.
We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life in the presence of our Lord, and the lost unto the resurrection of damnation and eternal punishment.
We believe in the spiritual unity of believers in our Lord Jesus Christ and that all true believers are members of His body, the Church.
We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.
VOM's Five Purposes
To encourage and empower Christians to fulfill the Great Commission in areas of the world where they are persecuted for sharing the gospel of Jesus Christ.
To provide practical relief and spiritual support to the families of Christian martyrs.
To equip persecuted Christians to love and win to Christ those who are opposed to the gospel in their part of the world.
To undertake projects of encouragement, helping believers rebuild their lives and Christian witness in countries that have formerly suffered oppression.
To promote the fellowship of all believers by informing the world of the faith and courage of persecuted Christians, thereby inspiring believers to a deeper level of commitment to Christ and involvement in His Great Commission.
Equal Employment Opportunity
In order to provide employment free of discrimination to all individuals, employment decisions at VOM will be based on job qualification, character, and spiritual fitness.
VOM is, and will continue to be, an equal opportunity employer. It is VOM's policy to abide by all state and federal laws prohibiting discrimination against applicants and/or employees on the basis of race, color, national origin, age, disability, gender, pregnancy, genetic information, military status, or other legally protected status. As a Christian religious organization, VOM is permitted to discriminate in employment on the basis of religion. This means that VOM may terminate, discipline, or refuse to hire any employee or applicant who disagrees with or engages in behavior which is inconsistent with VOM's religious teachings or beliefs.
VOM believes the Bible teaches that marriage is exclusively the legal union of one man and one woman and that legitimate sexual relations are exercised solely within marriage. Therefore, we do not recognize or condone any marriage between individuals of the same gender or between more than one man and woman; and we believe that extra-marital sexual activity, such as adultery, fornication, incest, homosexuality, pedophilia, bestiality, the creation and/or distribution and/or viewing of pornography, and efforts to alter ones gender, are sinful and incompatible with the Bible and Christian behavior.
VOM will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
Employees are responsible for understanding, adhering to and strictly enforcing this policy. Staff who feel that they have been unlawfully discriminated against, should bring this to the attention of their immediate supervisor (if applicable), director, or Human Resources. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.
All prospective employees will have their references checked and may be subject to a background check and/or drug screening.
International Ministry Division
Reports to: Regional Leader
FLSA Exempt Employee
Summary. This position serves at the direction of the Regional Leader, providing review of project management for all VOM work within the region.
Subordinate Titles and Scope of Supervisory Responsibility. N/A (May provide coordination of management and administrative staff in the region, as needed.)
Core Duties
Project management - Manage specific aspects of the life cycle of all projects in your region, including the financial processes.
Project monitoring - Monitor all projects to ensure that they have timely updates and receipting, as well as artifacts, testimonies, and photos.
Project reporting - Review all projects to ensure verification of the results of the project execution, reasons for undocumented expenses, as well as generating reports as needed.
Staff management - Coordinate with all regional management and administrative staff to ensure compliance with the International Ministry Handbook, as directed by the Regional Leader.
Story gathering - Assist in the gathering of stories and photos in each of the field's region.
Skills and Experience
[Required] Bachelor's Degree in related field.
[Desired] Master's Degree
[Required] 5+ years of cross-cultural ministry experience (preferably in Africa)
[Required] Strong computer skills including proficiency in Microsoft Suite and project management software.
[Required] Ability to analyze and compile data.
[Required] Ability to analyze systems and develop operating procedures for project management.
Outstanding interpersonal and teamwork skills, organizational capability, and strong attention to detail.
Exceptional time management and ability to manage multiple tasks.
Excellent communication.
Working Conditions
Typical office environment and hours with some flexibility.
[Required] Must live in the area and office at VOM headquarters in Bartlesville.
[Required] Regular international travel, often in primitive situations.
Continual exposure to tragedy and human atrocities.
Special Requirements.
Discreet and careful communication with respect to keeping VOM work- and personnel-related information confidential.
Must be a biblical disciple.
Must participate in the spiritual life of the organization.
Agree with and adhere to the VOM Statement of Faith.
As allowed under the Americans with Disabilities Act, the employee must be able to perform the essential functions of the job with or without accommodation.
Auto-ApplyRegional Director of Operations - Senior Living
Operations manager job in Tulsa, OK
Job Description
Regional Director of Operations- must live within our region: OK, AR, SC, NJ, OH, or GA
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for a Regional Director of Operations to join our team.
The Regional Director of Operations supports, leads and directs the Communities to operational and financial success. Directly responsible for achieving each Community's resident satisfaction, delivery of resident care and services, occupancy and revenue goals.
Responsibilities:
Manages the organization's operations by directing and coordinating activities consistent with established goals, objectives, and policies of Morada Senior Living.
Communicates a clear, resident focused vision to communities
Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community specific and organization wide goals
Develops plan to meet NOI expectations with each Executive Director
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
Develops and executes plans to increase occupancy
Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
Manages Regional Director of Resident Care. Responsible for ensuring compliance with state and federal guidelines and standards of care are followed.
Maintains strong knowledge of competition
Performs above duties by being a visible presence in the communities
Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office
Other duties as assigned
Supervisory Responsibilities:
Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy.
Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region.
Responsible for oversight and direction of Directors of Resident Care.
Responsible for delegating authority, responsibility and accountability to the responsible leader.
Lead the Regional team in support of the mission and values of the organization in accordance with community values.
Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion.
Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region.
Qualifications:
A minimum of a Bachelor's degree in a related field
A minimum of five years' experience in a Senior Living leadership role that includes Sales/Operations responsibilities
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
Service Operations Manager
Operations manager job in Oklahoma City, OK
At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.
As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.
This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing.
What You'll Do
You'll own the results of our service department-ensuring it runs like a high-performance machine.
Fix It Right - First Trip, Every Time
* Coach and audit technicians to ensure accurate diagnoses and lasting repairs.
* Track service trends and eliminate recurring issues.
* Manage warranty processes and regulatory documentation with precision.
* Follow up with customers to make sure every call ends in satisfaction.
Fix It Fast - Keep the Fleet and Crews Moving
* Ensure the right people, parts, and tools are ready before the work begins.
* Oversee dispatch and scheduling to maximize productivity.
* Remove bottlenecks, delays, and wasted steps in real time.
* Implement smarter systems to speed up communication and results.
Fix It Profitably - Grow and Scale the Business
* Meet or exceed revenue and margin goals.
* Use data and KPIs to make informed decisions, not guesses.
* Minimize non-billable time and maximize customer retention.
* Strengthen customer relationships through proactive communication.
Lead People - Build, Train, and Grow the Best Team
* Recruit and develop top-tier service technicians.
* Set clear expectations and hold the team accountable.
* Build succession plans and leadership pipelines.
* Foster a culture of safety, teamwork, and high performance.
What You'll Need
* Experience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.
* Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.
* A passion for process improvement and accountability.
* Must be 30 years or older with a valid driver's license and clean driving record.
* Ability to pass a background check and drug screening.
* Proven track record of developing and leading effective teams.
* Strong business acumen.
* Must have a high school diploma.
* Must be able to pass pre-employment drug & background check.
What You'll Get
* Competitive Salary based on experience and results.
* Medical, Dental, and Vision Insurance with multiple plan options.
* Company-Paid Life Insurance ($25,000).
* Company-Paid Long-Term Disability Coverage.
* Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.
* Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.
* Eight Paid Holidays per year.
* Cell Phone Reimbursement.
* Steel-Toed Boot Allowance.
* 401(k) Retirement Plan with company match.
* Paid training, continuing education, and career growth opportunities.
Why You'll Love It Here
You'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come.
This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.
Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.
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Environmental Services / Custodial Operations Manager 2
Operations manager job in Tulsa, OK
Role OverviewSodexo is seeking a 2nd-shift Environmental Services / Custodial Operations Manager 2, for Hillcrest Hospital South in Tulsa OK. Hillcrest Hospital South is a full-service 180-bed facility located in south Tulsa. The hospital offers a comprehensive range of inpatient and outpatient services utilizing cutting-edge technology in a welcoming community environment.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringexperience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;strong leadership skills and ability to drive program compliance and reach project target dates of completion;ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have in-depth knowledge of housekeeping systems and procedures;floor care experience and expertise experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;have 3-5 years previous custodial / housekeeping or similar management experience.
, in a hospital, healthcare experience preferred but not required;proficiency with computers and other technology; the ability to speak Spanish is preferred (not required) and would assist in managing this workforce; andthe ability to work a 2nd shift (2:00pm to 11:00pm) Monday through Friday with alternating weekends and holidays.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services