Operations manager jobs in Plainfield, NJ

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, you can earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What you'll do: Execute workforce management to ensure a genuine customer focus on the sales floor Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omnichannel experience while coaching others to success Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team Build customer loyalty through Company sponsored programs, including credit Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team Recognize exceptional performance and redirect employees when needed Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement Reduce loss through a consistent level of customer service, education, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills Demonstrated leadership, supervisory, and customer engagement skills Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) Minimum of 1 year of retail or related management experience A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Compensation for this position ranges from $20.00 - $26.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Job Title: Manager Department: Plant Operations Status: Full-Time Shift: Day Pay Range: $68,724.00 - $97,073.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics. As the Manager, Plant Operations, a typical day might include the following: • Coordinating maintenance programs for the medical center and off-site facilities • Participating in regular Environment of Care rounding to identify needed repairs or improvements • Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed • Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant • Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs • Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets This role might be for you if: • You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment • You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations • You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes • You are comfortable working within a project-based, deadline-driven setting • You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities Qualifications Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers Aptitude in decision-making and problem solving Ability to lead and work collaboratively with others to meet shared objectives Demonstrated ability to meet deadlines and achieve successful results Proficient knowledge and use of estimating software, CCC ONE Total Repair Software Proficient with Computers and other technology Valid driver's license required Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. In addition to the compensation range listed, this role may also be eligible for performance-based bonuses. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral Posted Min Pay Rate USD $82,050.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. ID 2025-17137 Category Operations Management Position Type Regular Full-Time Location : Postal Code 07869 Location : Address 1052 NJ-10 Remote No Posted Min Pay Rate USD $82,050.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr. Prioritization Tier 1 - Priority

The Albertsons Store Director is a dynamic and purpose-driven leader, accountable for the store's overall performance, culture, and operations. This role is ideal for individuals who excel at driving sales through people, fostering a growth mindset, and building high-performing, inclusive teams. The ideal candidate is a strategic thinker and resilient leader who thrives in dynamic environments. They champion innovation, embrace calculated risks, and approach challenges with creativity. With a relentless focus on the customer and Associate experience, they leverage insights to build lasting relationships and deliver! All SD's must be willing and able to work and train at any store within the district where they are hired. The stores within this NJ based district include: Midland Park, Mahwah, Fort Lee, Denville, Jersey City (18th St & Rt 440), Allendale, Oak Ridge, Boonton, Hoboken, Montclair, Edgewater, Blairstown, West NY, Saddle Brook, Vernon, and Mt. Freedom. Pay transparency: The current starting salary range is $85k to $120k annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Associates in this position are also eligible for a quarterly bonus based on the store's performance. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, and so much more! Key Responsibilities: Leadership & Communication Lead, motivate, and develop associates through consistent coaching and recognition. Facilitate weekly planning sessions with Assistant Store Director(s) and Department Managers to align the team with goals and priorities. Cascade information effectively to ensure everyone is equipped to succeed, through daily morning and evening team huddles. Delegate tasks to team members empowering them to take ownership, engagement and fostering a sense of accountability. Communicate transparently and regularly with all levels of the team to foster clarity and trust. Team Building & Talent Development Develop Store Management team by identifying skill gaps and create tailored development plans to enhance leadership capabilities career growth. Coach and mentor leaders regularly, providing actionable feedback, stretch assignments, and growth opportunities that foster confidence, accountability, and continuous improvement. Partner with Assistant Store Director(s) to make strategic hiring decisions that align with current and future talent needs, ensuring balanced coverage and team strength. Build diverse, high-performing teams by recruiting individuals with varied backgrounds, skillsets, and perspectives. Actively engage in community outreach to attract local talent and create meaningful opportunities for associates to give back, reinforcing a sense of purpose and connection. Foster a culture of belonging and shared success by setting clear expectations, celebrating team wins, and aligning everyone around common goals and values. Drive associate retention and engagement through intentional relationship-building, career pathing, and the removal of barriers to advancement-ensuring every associate feels seen, supported, and set up for success. Sales Culture & Customer Connection Inspire a customer-first mindset by setting a clear vision that aligns every associate's actions with the goal of delivering exceptional service and driving sales through meaningful customer interactions. Lead the execution of a localized merchandising strategy that reflects community preferences, enhances product discoverability, and influences purchasing decisions to elevate the overall store experience. Leverage customer insights and feedback from both physical and digital channels to identify emerging trends, improve service delivery, and tailor the shopping experience to individual preferences. Foster a culture of recognition and accountability, where exceptional selling behaviors and customer-centric actions are celebrated and directly tied to performance outcomes. Equip associates with the tools, knowledge, and confidence to anticipate customer needs, personalize service, and consistently exceed sales and service expectations. Champion a frictionless customer journey by integrating in-store and online operations-ensuring product availability, service consistency, and a cohesive brand experience across all touchpoints. Operational Excellence Partner with Human Resources, Operations Specialists, Sales Teams and other key supporting backstage functions within the organization to deploy the appropriate resources in support of achieving shared goals. Readily understands and utilizes P&L, sales, purchases, labor and cost reporting to impact results. Own workforce management by scheduling to meet customer demand to optimize coverage while controlling labor. Ensure store readiness for an exceptional customer experience by conducting daily walkthroughs to uphold visual merchandising standards, cleanliness, and overall presentation. Obtains necessary licenses needed for store operations such as Food Safety and Sanitation License. Ensure compliance with legal requirements and company policies and procedures, including but not limited to cash handling, security, safety, consumer protection, sanitation, wage and hour, etc. Maintain appropriate professional relationships with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable. Take responsibility for outcomes and empower teams to act with pride and accountability. Qualifications: 3 to 5+ years of progressive retail leadership experience, preferably in grocery, retail, or service industries. High school diploma or equivalent required; college bachelor's degree preferred. Proven success in team development, sales growth, and operational strategy. Strong analytical, communication, and coaching skills. Experience with workforce management tools and financial analysis platforms. Passion for inclusive leadership, coaching, and community engagement. This is not an all-inclusive list of duties, functions, or physical requirements of the job. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. Albertsons Companies EOE

The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.

Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors. As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization. The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year. Role Summary We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams. The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services. Key Responsibilities Lead and manage all day-to-day operations across the clinic, membership and concierge services Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success Partner with clinical leadership to streamline care delivery and elevate the patient experience Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy. Track KPIs across patient satisfaction, team performance, and operational benchmarks Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele Collaborate with the sales and marketing division to generate location-specific business growth. Lead hiring, training, and performance management for non-clinical teams Develop and manage operational budgets and vendor relationships Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff Assist with location expansion strategy and execution What to Expect / What You'll Do Lead and manage the daily operations of the healthcare facility Oversee and manage operations and membership and concierge services staff Ensure that all patient care and services meet or exceed regulatory and industry standards Manage budgets to ensure the financial sustainability of the facility Collaborate with other leaders in the company to develop and execute strategic plans Build and maintain strong relationships with patients, healthcare providers, and community stakeholders Ensure that the facility maintains a safe and secure environment for all patients and staff Qualifications / Skills 8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality Experience overseeing teams of 10-20+ across multiple functions Strong background in building operational infrastructure and scaling service businesses Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment. Deep understanding of high-end service standards for HNW clients Outstanding customer service skills Healthcare or wellness industry experience strongly preferred Highly organized, systems-minded, and solution-oriented Strong leadership, communication, and cross-functional collaboration skills Compensation & Benefits Base Salary: $150-$200k per year (depending on experience level) Performance Bonus: Up to 10% Health, dental, and vision benefits Membership perks and longevity testing/treatments PTO, sick days, and observed holidays Opportunity to grow with a category-defining brand in the health span space Position Summary Position Type: Full-time Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated) Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration

The VP, Crisis & Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank's crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including: Technology and cyber incidents Third-party or supply chain failures Natural disasters (e.g., hurricanes, earthquakes, wildfires) Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence) Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions) Pandemic or public health crises Infrastructure outages (e.g., power, telecommunications, water supply) The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums. The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness. Key Responsibilities Strategic Leadership Develop and lead a crisis and incident management strategy aligned to the bank's operational resilience framework and key business services. Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies. Establish and manage governance forums and escalation protocols for crisis and incident oversight. Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders. Incident Response and Crisis Management Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications. Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols. Ensure that major incidents-including those involving third parties and cyber events-are managed in line with regulatory requirements. Integrate internal communications tools and channels into a unified communications strategy. Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken. Process and Technology Optimization Drive optimization of incident response processes using data analytics, metrics and automation opportunities. Ensure response tooling (e.g., incident management platforms, emergency notifications) is current, well-trained on, and continuously improved. Partner with Cyber, Technology, and Ops teams to align response processes and eliminate gaps in cross-domain coordination. Regulatory Compliance and Audit Readiness Ensure full compliance with FFIEC, DORA, OCC, PRA Lead regulatory and internal/external audit preparation, ensuring crisis and incident management capabilities are evidenced through documentation, logs, post-incident reviews, and impact tolerance testing results. Integrate third-party and cyber risk response coordination into incident response playbooks, ensuring vendor engagement and joint response capabilities are embedded and tested. Conduct formal Root Cause Analysis (RCA) and post-incident reviews, identifying systemic issues and implementing corrective actions. Team Leadership and Development Lead and mentor a high-performing team of crisis and incident managers, driving a culture of excellence, continuous learning, and cross-functional collaboration. Develop training programs for crisis response teams and executive stakeholders, including annual crisis simulations, tabletop exercises, and cross-jurisdictional response testing. Support team growth, succession planning, and skills development to future-proof the bank's resilience capabilities. Core Competencies Crisis Leadership Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains. Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision. Strategic Vision Ability to define and execute crisis and incident management programs aligned with regulatory and business objectives. Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution. Regulatory Acumen Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC. Operational Discipline Skilled in developing response processes that are scalable, measurable, and auditable. Influence & Communication Strong ability to engage and influence executive leadership and cross-functional teams under pressure. Continuous Improvement Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle. Soft Skills & Leadership Strong leadership and project management skills. Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical teams. Analytical mindset with a proactive approach to problem-solving and risk mitigation. Ability to thrive in a fast-paced, high-stakes environment with competing priorities Comfortable working in a highly global, diverse, and hybrid (office and virtual) work environment Strong communication and documentation skills. Experience Essential Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity. Experience leading cross-border incident response and regulatory engagement Experience Desirable At least 3 years of experience in a senior leadership role within the banking or financial services industry. Education Essential Bachelor's degree in Risk Management, Information Technology, Business Continuity, or a related field. Education Desirable Advanced degree (MBA, MS) is strongly preferred. Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred. Required Skills Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc. Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc. Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks. Desired Skills Automation and AI-based incident response triggers Advanced dashboarding and incident trend analysis

Title: Senior Manager Tech-Enabled Operations & Analytics Industry: Jewelry & Retail Salary: $145,000 - $165,000 + Bonus Contact: ******************************** is not available for C2C or C2H. The client is unable to sponsor at this time. Senior Manager, Tech-Enabled Operations & Analytics Our client is a fast-growing innovator transforming the luxury jewelry and diamond supply chain through advanced technology and intelligent digital platforms. We're looking for a Senior Manager, Tech-Enabled Operations & Analytics to lead the modernization of forecasting, planning, and operational decision-making. This role blends strategy, data science, and hands-on technology leadership to drive AI-powered insights and digital transformation across the business. What You'll Do Lead the digital evolution of end-to-end supply chain planning, moving from manual processes to automated, cloud-based, AI-enabled workflows. Build and enhance forecasting, demand planning, and inventory optimization models using Python/R/ML to improve accuracy and responsiveness. Own and optimize advanced planning systems (SAP IBP, Anaplan, Blue Yonder) to strengthen supply, demand, and inventory alignment. Drive a tech-enabled S&OP / IBP process, including scenario modeling, capacity and constraint planning, and automated performance reporting. Partner with Data Science and Operations to improve data quality, planning workflows, and system integrations across the supply chain. Develop digital tools for multi-scenario planning, supporting seasonal launches and high-variability demand environments. Deliver actionable planning insights and recommendations to senior leadership; lead and mentor a small analytics and planning team. Champion continuous improvement, automation, and supply chain best practices to improve service, reduce risk, and optimize working capital. What We're Looking For 7+ years in planning, operations, or supply chain analytics; 3+ years leading technical teams. Strong expertise in Python/R/SQL, statistical modeling, BI tools (Power BI/Tableau), and cloud data platforms (Snowflake/BigQuery). Experience with advanced planning systems and ERP tools. Background in digital transformation, automation, and AI/ML forecasting. Excellent communicator comfortable presenting to VP/C-suite stakeholders. Experience in luxury or high-complexity consumer environments is a plus. Relevant certifications (APICS/ASCM, Lean Six Sigma, analytics/data science) preferred

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer

Welcome to Pockyt Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments. Life at Pockyt Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow. Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you. The Role and Responsibilities The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale. Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include: Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes. Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions. Identify and resolve payment issues and create processes to improve Pockyt's flow of funds. Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience. Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end. Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement. Enhance internal controls across payment flows, settlements, reconciliations, and operational risk. Lead special projects involving new product launches, partner integrations, or optimization initiatives. Mentor and guide team members as Pockyt's finance operation function grows. Support executive leadership with insights, analysis, and operational readiness for rapid scale. About You 8+ years of professional experience in the financial services industry (payments focus preferred). Bachelor degree from an accredited university (MBA preferred). Leadership of operations, including onboarding of clients, treasury, and/or payment operations. Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments. Basic understanding of software development and product management preferred. Proven experience managing and developing a high-performing team. Demonstrated success working in a startup or high-growth environment. Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment. Strong communication and cross-functional partnership skills. High integrity and honesty, with a track record of sound judgment. Ability to build scalable processes, workflows, and systems from the ground up. Native English speaker. Able to report into our New York office three days per week.

Director of IT Operations 💼 Employment Type: Full-Time About the Role We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm. 🔑 What You'll Do 👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems. 🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability. 🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks. 💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing. ✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience. 📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance. ☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance. 🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture. 📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions. 🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes. 💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress. 🎯 What We're Looking For Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM. Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking. Cloud operations experience (GCP preferred; AWS/Azure welcome). Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation. Practical ITIL experience and ability to improve CSAT, FCR, and MTTR. Excellent communication and leadership skills; able to mentor staff and partner with executives. Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.

Our client's Digital Marketing team is hiring a Website Operations Manager to join their staff. This position will be a cross-functional role, working across the marketing and IT departments to help with website planning and process. Must be able to work onsite in a hybrid capacity (3 days per week). ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance

Center (Practice) Manager MedRite Urgent Care MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family. We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center. The Center (Practice) Manager reports to the District Manager. Core Competencies Ownership Mentality Demonstrates personal commitment to MedRite's mission through action. Follows through on commitments and holds self and others accountable. Helps establish clear responsibilities, workflows, and performance measurements. Acts with Urgency Quickly evaluates challenges and proposes effective solutions. Remains calm and confident under pressure; adapts quickly to change. Anticipates barriers and plans proactively. Exudes Positivity Builds rapport across levels and functions through friendliness, openness, and respect. Fosters constructive relationships with diverse individuals. Maintains a positive attitude in the face of obstacles or adversity. Job Responsibilities The Center (Practice) Manager will: Leadership & Communication Communicate effectively across all organizational channels. Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team. Maintain monthly scheduling in the Core Scheduler. Ensure a monthly Net Promoter Score (NPS) of 85% or higher. Operational Excellence Maintain strong cross-functional knowledge of all roles and support as needed. Collaborate with providers to ensure clinical and operational alignment. Foster a culture of teamwork within the center and across the district. Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews). Address and resolve patient concerns immediately. Talent Management Recruit, interview, and select high-performing team members using the Talent Acquisition process. Lead onboarding and training for new staff. Provide ongoing coaching and performance feedback. Partner with the District Manager and HR Business Partner to address performance issues. Identify talent, assess potential, and develop succession plans. Recognize and reward team performance. Center Operations Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership. Manage center financial resources in partnership with leadership. Oversee Occupational Health workflows to ensure flawless execution. Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities. Ensure brand standards, including surgical-level cleanliness, are consistently maintained. Create staff schedules and process payroll. Ensure compliance with all standard operating procedures. Partner with clinical staff to ensure accuracy and quality of lab processes. Perform additional duties as assigned. Functional Competencies People Builds Effective Teams: Attracts top talent, develops team members, and drives engagement. Patient Focus: Centers decisions and actions around patient needs and outcomes. Performance Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results. Process Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals. Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation. Minimum Qualifications Bachelor's degree or equivalent experience. Demonstrated leadership experience (healthcare preferred). Minimum of 45 hours per week with flexibility to support staff coverage. Strong written and verbal communication skills. Excellent organizational, time-management, and multitasking abilities. Strong problem-solving and troubleshooting skills. Comfort and adaptability in a fast-paced environment. Keen attention to detail. Proficiency with MS Excel, Word, and PowerPoint. Ability to stand for prolonged periods and lift up to 50 lbs. Benefits Outstanding growth and career development opportunities. Paid Time Off (PTO). Medical, Dental, and Vision insurance. 401(k) with employer match

AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are expanding the operational foundation that will support our next chapter of growth. With additional retail and office spaces coming online, we are assembling a best-in-class team to help define and elevate the brand's operational excellence across every touchpoint. Role Overview We are seeking a highly organized, hands-on Operations Manager to build, manage, and continuously improve the core operational infrastructure of the company. This individual will oversee logistics, inventory, warehouse operations, office management, and overall operational workflow across HQ, studio, and retail. The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot a delivery when needed. Key Responsibilities 1. Logistics Management Oversee inbound and outbound logistics, including freight forwarders, customs brokers, carrier relationships, and returns logistics. Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders. Develop systems for freight tracking, documentation, and operational reporting. Support hands-on execution when needed (e.g., shipping boxes, receiving materials). 2. Inventory Management Maintain accurate inventory across warehouse and studio locations. Lead cycle counts, reconciliation, and stock investigations. Build scalable processes for inventory accuracy and stock integrity. Participate in hands-on tasks such as inventory counts and organization. 3. Warehouse & Fulfillment Operations Manage the hourly shipping associate, ensuring strong day-to-day workflow and adherence to packaging and brand standards. Oversee daily order flow, replenishment, returns processing, and general throughput. Monitor and improve efficiency, quality control, and physical organization within warehouse and studio spaces. 4. Retail Operations Support Support operational readiness for new store openings and ongoing retail operations. Oversee store supplies, stock flow, back-of-house processes, packaging, and store-to-studio communication. Collaborate with retail, merchandising, and production teams to ensure clean execution across channels. 5. Facilities Coordination Support the Manager of Construction and Facilities on maintenance needs, vendor Coordination, and small-scale HQ, store, and workshop projects. 6. Office Management & HQ Operations Ensure the HQ environment is organized, functional, and aesthetically aligned with the brand. Oversee supplies, space setup, utilities, mailroom processes, and general office workflows. Implement systems that maintain operational excellence and support team productivity. 7. Customer Service (Escalations) Handle operational escalations from customer service, ensuring quick resolutions related to shipments, returns, and product accuracy. Partner with ecommerce and customer experience teams to refine and improve internal processes. What We're Looking For Experience & Skills 4-7 years of experience in operations, logistics, warehouse management, or supply chain; experience in consumer goods, fashion, or luxury strongly preferred. Strong understanding of logistics workflows (freight, customs, carriers, tracking). Experience managing warehouse operations and small teams. High operational rigor and attention to detail; comfortable in a fast-growth, startup-style environment. Ability to build procedures from scratch and continuously improve existing systems. Strong communication and cross-functional partnership skills. High level of comfort with hands-on work and physical tasks. Attributes Resourceful, proactive, and solution-oriented. Thrives in a dynamic environment with shifting priorities. Balances strategic thinking with willingness to get involved at the ground level. Highly organized, reliable, and committed to operational excellence. Appreciates a well-run, beautiful physical environment and its impact on brand experience. Why Join AFLALO This is a rare opportunity to help build the operational backbone of a new luxury brand from the ground up. You will work directly with leadership, influence key systems and processes, and contribute to an ambitious and creative company in its most formative stage.

Reporting To: Vice President of Network Strategy & Analytics Profile: The Retail Marketplace Operations Manager will support the following: Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer Returns management and disposition Retail and outlet shipping for owned stores The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets. The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals. Responsibilities: Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition. Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency. Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers. Compiling forecasts to be used by the operational teams. Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team. Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise. Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty. Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations. Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations. Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns. Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs. Lead cross-functional initiatives to facilitate process improvements. Qualifications/Requirements: Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field. 5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred. A proven track record in leadership roles with the ability to drive change and foster innovation. Strong collaboration and creative problem-solving skills Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity. Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights. Results-oriented, with a focus on operational excellence and continuous improvement. Exceptional communication and leadership skills. The pay range for this position is: $75,000 per year -$85,000 per year Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp arency Law. About G-III Apparel Group, Ltd. | ************* G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry. G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.