Operations manager jobs in Port Orange, FL - 1,516 jobs

Vice President of Operations - Construction Sector: Commercial, Educational, High-Rise, & Multi-Family Construction Recruitment As the VP of Operations, you will be the strategic engine behind one of Orlando's premier mid-sized construction recruitment firms. Reporting directly to the CEO, you will oversee the daily functional health of the business, ensuring our recruitment teams have the processes, technology, and leadership necessary to dominate the Florida construction market. We specialize in high-stakes verticals - Commercial, K-12/Higher Ed, High-Rise, and Multi-Family- and we need a leader who understands the unique urgency and technical nuances of these sectors. Key Responsibilities 1. Operational Strategy & Scalability Process Optimization: Audit and refine the end-to-end recruitment lifecycle to increase "speed-to-market" without sacrificing candidate quality. Tech Stack Management: Maximize the ROI of our ATS/CRM and integrated sourcing tools (e.g., LinkedIn Recruiter, Bullhorn, or similar). KPI Management: Define and monitor critical metrics (Submit-to-Hire ratios, Time-to-Fill, Revenue per Consultant) to ensure the firm meets annual growth targets. 2. Market-Specific Leadership Sector Expertise: Stay ahead of Florida's construction trends, from Orlando's urban density shifts to evolving building codes in Multi-Family and High-Rise. Client Relations: Support Account Managers in high-level negotiations with top-tier General Contractors and Developers. 3. Financial & Risk Oversight P&L Management: Manage the operational budget, ensuring lean but effective spending. Compliance: Oversee contracts, insurance requirements, and employment law compliance specific to the construction industry. 4. People & Culture Mentorship: Lead and develop a team of Recruiters and Support Staff, fostering a high-performance, "grit-first" culture. Internal Hiring: Lead the effort to hire and onboard new internal talent as the firm scales. Required Qualifications Experience: 10+ years in the recruitment industry, with at least 5 years in a leadership role (Director or VP level). Industry Knowledge: Deep familiarity with the construction industry, specifically Commercial, High-Rise, or Multi-Family sectors. Local Insight: Strong understanding of the Central Florida/Orlando market dynamics. Technical Savvy: Expert-level knowledge of recruitment CRM/ATS systems and data analytics. Education: Bachelor's degree in Business, Construction Management, or a related field (Master's/MBA preferred). Ideal Candidate Profile You are a "builder" at heart. You enjoy the mechanics of how a business runs just as much as the thrill of a successful placement. You are comfortable shifting from a high-level board meeting to a deep-dive training session with a junior recruiter. Compensation & Benefits Salary: Competitive base + Executive Bonus Structure. Benefits: Health, Dental, Vision, and 401(k) with match. Perks: Car allowance, flexible PTO, and professional development stipen

Manager of Operations Full Time, Monday through Friday We are seeking a dedicated Operations Manager to support the Operations Director in overseeing the functionality of our market and the facilities within it. This role is essential in ensuring the seamless operation of our facilities and focusing on optimizing performance. The position requires a hands-on manager who can balance daily demands with broader strategic planning. Key Responsibilities: Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market. Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance. Support the coordination of operational activities and resources to ensure efficient and effective facility management. Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards. Facilitate communication and collaboration between facility staff, vendors, and other stakeholders. Address and resolve operational issues, ensuring timely and effective solutions. Contribute to the development of staff training programs and performance improvement initiatives. Maintain up-to-date knowledge of industry trends, regulations, and best practices. Qualifications: Bachelor's degree preferred; relevant experience may be considered in lieu of degree. Minimum of 1 year experience in provider relations. Minimum of 2 years experience in a post-acute care setting/ assisted living. Minimum of 1 year experience in healthcare operations. Strong understanding of healthcare regulations, standards, and operational best practices. Excellent communication, leadership, and problem-solving skills. Ability to work independently and manage multiple priorities in a hybrid/remote environment. Proficient in Microsoft Office Suite and experience with healthcare management software preferred

Orlando, FL, (SE Orlando, FL Office Location) | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Waffle House offers fantastic opportunities for growth and career advancement within the company! Our emphasis on promoting from within, coupled with the potential for leadership roles, creates a strong foundation for long-term success. Here's a breakdown of what makes this opportunity stand out: Compensation and Benefits: Waffle House offers competitive pay and a solid benefits package, including health insurance, 30 days of vacation, and a $6,000 annual education bonus. Restaurant Managers range from $65,000 to $85,000. District Managers range from $85,000 to $115,000. Division Managers incomes range from $115,000 to $145,000. Training and Development: The company offers excellent paid training that helps you learn through real-world experience. Overseeing your own restaurant allows you to develop skills in managing people, operations, and customer relationships. Career Advancement: There's a clear pathway for advancement, from Restaurant Manager to District Manager, and then Division Manager, with competitive salary increases and stock options at every stage. The average time for promotion is relatively short (12-18 months for District Manager, 18-36 months for Division Manager), making it an exciting prospect for those looking for fast growth. Work Environment: The company promotes a fun and people-centered work environment, which can be highly rewarding for those who enjoy working with teams and customers. Work a 6 days on and 2 days off guaranteed schedule primarily on day shift. Company Stability: As a privately owned, employee-focused, and growing company, Waffle House offers stability and a positive, people-centered culture. Plus, the plan to add another 800 restaurants in the next decade shows strong growth potential. Stock Options: The opportunity to invest in Waffle House stock is a unique perk, with options awarded annually and increasing in value with each promotion. Stock options granted at hire and with each promotion. Receive a $17,500 stock option on your hire date. $70,500 stock option upon District Manager promotion. $87,000 stock option upon Division Manager promotion. We offer a great opportunity for individuals looking to build a long-term career in the restaurant industry with the possibility of growing within a stable, successful company. If this opportunity aligns with your career goals and aspirations, please respond with your resume for consideration. Seniority Level Mid-Senior level Industry Hospitality Restaurants Employment Type Full-time Job Functions General Business Management Human Resources Skills Sales Restaurant Management Customer Service Operations People Management

As a Store Manager in the thrift retail, repurpose and recycle space, you will be part of a company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers. The ideal candidate will have experience in secondhand or thrift retail, demonstrated success in backroom production efficiencies, and be bilingual (English/Spanish). Why City Thrift? Competitive pay Growing company Weekday schedule (rotating Saturdays) Help your community and our planet 401k, healthcare benefits, PTO, bonus potential and much more! Essential Duties and Responsibilities: Other duties may be assigned to meet business needs. * Responsible for the overall management and direction of all supervisors and team members in accordance with policies and applicable laws. This includes implementing and administering company programs, policies and procedures designed to support the company. * Represent the company and store within the community and act as a liaison. * Ensure company records are completed, organized, retained, and safeguarded in accordance with company policy and procedure and applicable laws. * Ensure standards are met on all levels from each department and the OSHA, compliance with EEOC, and DOT. * Ability to manage a group of 30-40 people. * Ability to manage the financial assets of the store and achieve monthly budget in sales and expense categories. * Ability to create a teamwork atmosphere throughout the store and ensure a positive work atmosphere where team member contributions are valued. * Address performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus. Required Knowledge, Skills, and Abilities: * At least 3 years of off-price retail management experience; thrift experience is highly preferred. * Demonstrated ability to think and act as a business owner in the retail sector. * Ability to communicate orally and in writing. * Bilingual - English/Spanish * Ability to set priorities, meet deadlines, and multi-task with minimal supervision. * Ability to make or influence decisions.

OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment. This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. Key Responsibilities: Incident Response & Operational Excellence * Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices. * Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews. * Drive standardization and automation across monitoring, detection, and response capabilities * Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies. * Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums. Planning & Project Execution * Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms. * Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms. * Continuously assess and recommend innovative technologies and best practices to enhance the security posture. * Effectively manage multiple high-priority projects from initiation through closure. Strategic Leadership & Team Development * Lead the maturity and execution of OUC's multi-year cyber operations strategy * Build and scale a high-performing security team through strategic hiring, mentorship, and development. * Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations. * Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction. Risk & Governance * Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies. * Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities. * Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization. * Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains Cybersecurity Culture & Awareness * Partner to embed cyber awareness and best practices across the enterprise. * Drive cultural, technical, and process changes to foster a cyber risk-aware workforce. * Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals. The ideal candidate will have: * Bachelor's degree in Computer Science, Information Technology, or a related field. * 10+ years of progressive experience in digital and technology leadership. * Proven experience leading cyber operations and implementing enterprise-scale security strategies. * Strong background in IT architecture, system design, and secure delivery models. * 5+ years of formal supervisory experience managing diverse technical and security teams. * Deep understanding of cybersecurity frameworks, risk management, and compliance. * Excellent communication, leadership, and decision-making skills. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $164,000- $205,000 annually (commensurate with experience) LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC. Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation. Primary Functions: * Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance; * Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment; * Envision, develop and communicate strategies, plans, and goals for the business unit; * Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology; * Deliver results based upon annual financial goals, department goals and management requests; * Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area; * Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems; * Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments; * Drives initiatives and team performance to achieving key service and department performance indicators; * Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team; * Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines; * Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed; * Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting; * Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation; * Evaluate and align talent to current and future business needs; mitigate talent risks; * Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning; * Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership; * Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit; * Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals; * Performs other related duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to the following: * Proficient in latest technology for IT systems and management; * Through understanding of IT and practical applications to support the company goals; * Analysis, implementation and evaluation of IT environments and their specifications; * System design and architecture; * Technical Delivery and Support Models including related implementations; * Project management methodologies. * Familiarity with all, but not limited to the following: * Corporate Software Applications: CIS, ERP, GIS, CRM; * Security monitoring, analysis and forensics tools; * Network monitoring and analysis technology; * Charts, diagrams, and Architectural diagrams; * Risk assessments; * Technical reports; * Agile methodologies; * Budgeting and Resource Planning; * Vendor and Contract Management; * Performance Management; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Preparing and delivering presentations to senior leadership; * Identifying strategic needs and developing departmental strategic plans and goals; * Developing and maintaining capital and operational budgets. * Effective written, verbal, and interpersonal communication skills; * Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved; * Ability to: * Meet aggressive deadlines while remaining flexible to the needs of the business. * Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality. * Keep pace with the latest thinking and new technologies * Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action * Evaluate data and make or recommend informed strategic and tactical decisions; * Balance focus on big picture while ensuring delivery at the day-to-day detail level. Education/Certification/Years of Experience Requirements: * Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university; * Minimum of ten (10) years of digital and technology experience, to include: * Experience implementing a wide range of technology solutions (both on premise and cloud); * Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies; * Experience leading enterprise-scale technical projects, initiatives and change management; * Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams; Working Conditions: This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays. Physical Requirements: This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

SUMMARY OF RESPONSIBILITIES The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms. ESSENTIAL DUTIES Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market. Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees. Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs. Implement and execute company operating procedures to ensure compliance within local market Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable. Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced. Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures. Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately. Ensure property records are maintained in accordance with company and state-specific statutes standards. Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes. Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market. This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. Maintain an active real estate license and adhere to company real estate license requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS Primarily working within an indoors office environment May sit for several hours at a time and climb up and down stairs multiple times each day Prolonged exposure to computer screens Must travel throughout applicable market using personal vehicle Occasional hands-on work and training required REQUIRED EDUCATION AND EXPERIENCE Bachelor's Degree in Business Administration, Finance, Planning or related work experience An active real estate license in the applicable state of practice is required Minimum 5 years of asset and operations management experience General knowledge of budgeting and financial analysis Experience working in a cross-functional group, project management, and/or process improvement-oriented role Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) PREFERRED EDUCATION AND EXPERIENCE Managing Broker License, a plus Knowledge of Yardi Voyager or similar property management program Experience working in a fast pace, high-growth company REQUIRED KNOWLEDGE Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads. REQUIRED SKILLS Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one. Negotiation- Bringing others together and trying to reconcile differences. Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management- Managing one's own time and the time of others. Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job. Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures. Speaking- Talking to others to convey information effectively. Writing- Communicating effectively in writing as appropriate for the needs of the audience. WORK STYLES & BEHAVIORS Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction. Persistence- Job requires persistence in the face of obstacles. Initiative- Job requires a willingness to take on responsibilities and challenges. Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. Attention to Detail- Job requires being careful about detail and thorough in completing work tasks. Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

Job Description The Regional Manager is the result driven leader responsible for achieving exceptional financial performance goals and maintaining the physical condition and marketability of properties in a multi-state region. Effectively develops and leads strong property management, compliance, leasing, maintenance, and resident services teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Maintain a high degree of trust, loyalty, and truthfulness as a Fiduciary of Columbia Residential. Direct Reports: Community Managers, Senior Service Managers, and Senior Community Managers Essential Functions of the Position: Responsible for meeting or exceeding established performance benchmarks: Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Consistently proves to be the dependable and knowledgeable leader of the management team. Executes accurate and effective record keeping methods. Ensures complete and accurate information about prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of the lease, application, eviction process, etc.). Assesses and recommends changes to current policies and operational practices. Plans, develops, and implements operating policies, procedures, and organizational structure. Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service, and workplace safety. Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff. Can be relied upon to carry out the responsibilities efficiently and effectively. Enforces and adheres to company policies, rules, and regulations. Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses, and agencies. Demonstrates sound decision-making ability. Able to effectively solve problem issues and create positive outcomes. Follows instructions and completes tasks as assigned. Ensures that issues are thoroughly addressed and effectively resolved. Displays understanding of standards of performance. Communicates these and other necessary standards to property personnel. Measures performance against these standards Demonstrates exceptional customer service skills Consistently participates in team and project meetings. Effectively utilizes training, coaching employee evaluations, and other means to ensure employee's performance consistently meets or exceeds standards of performance. Where necessary, address weaknesses in performance. Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision. When necessary, displays competence in recruiting, selecting, hiring, and training of new employees. Preserves and respects resident and applicant confidentiality. Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders. Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs. Understand the budget process through analysis of operating statements and develop strategies to meet or exceed budgeted levels of income and expense. Effectively utilizes the tools available (statements, etc.) to monitor property performance. Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc. Minimizes expenditures for the property by preventative maintenance practices, eliminating or delaying expenditures, comparative shopping practices, and maintaining reasonable levels of inventory. Oversees preparation of annual operating budgets and performs budget projections for all properties. Analyzes actual income and expenses against approved budget guidelines, directs corrective action, and requests appropriate budgetary adjustments. Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis. Forecasts and identifies problems and takes corrective action. Evaluate and monitor utility costs Executes marketing, leasing, and make-ready strategy to reach owner-approved occupancy and rental income targets. Evaluate and recommend adjustment of rental rates based on Comparable Market Surveys Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors. Performs routine inspections on the property to provide residents with a secure environment (such as checking railings, balconies, parking areas, lighting, etc.) Oversees the physical condition and security of all communities. Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness. Conduct physical site inspections. Makes recommendations for exterior and interior apartment improvements Oversees and negotiates capital improvements and contracts. MINIMUM QUALIFICATIONS: Education: Bachelor's degree in business or related field, advanced degree, and/or professional certification desired Experience: Minimum ten years of multisite property management experience including staff management and development, budgeting/financial analysis preferred. Mixed-income mixed-financed residential property management experience required. CPM or equivalent certification preferred. Qualifications and Skills: Solid property management operational experience: proven expertise in Project Based Section 8, Low-Income Housing Tax Credit Programs, and HOME programs; ability to manage projects from conceptualization to implementation; strong interpersonal skills that include conflict management and employee motivation; excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel, and OneSite; excellent verbal and written communication skills; entrepreneurial, flexible, creative, and detail-oriented Ability to handle emergencies and pressure due to complexity and time sensitivity. Extensive travel required; on-call 24/7 for emergencies Regional Manager Functional Job Competencies required: Decision-making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development, Job Knowledge, Organizational Savvy, Managing Diversity, Leadership, and EOE Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

The Director of Website Operations is the strategic owner of TheIIA.org and all IIA public web properties , ensuring that every digital touchpoint drives engagement, conversion, and revenue growth . This role is accountable for website performance, user experience, and SEO while also governing web content, analytics, and CMS functionality. Success in this role requires a strategic, data‑driven digital leader who thrives at the intersection of marketing, technology, and business enablement. This director partners closely with IT, BI, PMO, and marketing teams to continuously evolve The IIA's digital footprint, deliver seamless user journeys, and support new digital product launches. Key Responsibilities Digital Strategy & Website Ownership Own TheIIA.org and related web properties, ensuring they meet business goals, performance KPIs, and UX standards. Lead UX design and conversion optimization initiatives; manage A/B and multivariate testing programs to continuously improve performance. Develop and execute SEO/GEO strategy to increase organic search visibility and qualified traffic. Collaborate with product marketing and business unit leaders to implement personalization and audience segmentation strategies. Web Operations & CMS Governance. Serve as the product owner for Optimizely CMS, overseeing system functionality, vendor relationships, and future CMS planning/training. Govern web content processes, ensuring accuracy, timeliness, and brand alignment. Partner with IT and PMO to plan and execute site enhancements, redesigns, and new digital tools (e.g., IPPF Evolution, Risk in Focus, IIA AI Knowledge Center). Analytics, Reporting & Optimization Own web analytics and reporting: GA4, Looker Studio dashboards, data warehouse integrations, uptime, and performance tracking. Deliver insightful dashboards and actionable reporting in collaboration with BI teams to optimize campaigns, lead capture, and engagement. Manage ad serving and advertiser reporting, ensuring accuracy and ROI visibility. Cross-Functional Leadership. Partner with stakeholders across Marketing, Technology, and Business Units to launch and optimize new web experiences that drive revenue and member engagement. Lead continuous improvement cycles across the digital ecosystem, supported by data and best practices. Team Leadership. Directly supervise and develop the three web team members, fostering high performance, innovation, and accountability. Manage performance, training, and growth to ensure the team stays ahead of digital marketing and web technology trends. Qualifications Bachelor's degree in marketing, Digital Media, Computer Science, or related field (Master's preferred). 10+ years of marketing experience, including 7+ years in digital/web marketing leadership. Proven experience with web operations, UX, SEO, content governance, and conversion optimization. Expertise in Google Analytics (GA4), web dashboards, data visualization, and campaign performance reporting. Hands‑on experience with CMS (Optimizely preferred), HTML/CSS, CRM integration, and site search functionality. Strong knowledge of digital marketing best practices for driving traffic, lead generation, and revenue growth. Skilled in cross-functional collaboration and stakeholder management. Experience managing budgets, vendors, and web projects in a fast-paced environment. Strong communication, presentation, and leadership skills. Technical Skills Expert ability to work and understand digital infrastructure and software related to web development and design, Google Analytics, and site search functionality. Experience with Optimizely CMS and Microsoft Dynamics is a plus. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills Strong ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This position will require work in our Headquarters office in Lake Mary, FL at least 40% of the time.

Regional Director of Operations, RDO in Florida! The Regional Director of Operations (RDO) at Telos Health Systems is a strategic and hands-on leadership role responsible for driving growth, ensuring operational efficiency, and maintaining high levels of provider and facility satisfaction within a designated region. This role involves provider onboarding, clinical oversight, facility engagement, strategic planning, market analysis, and day-to-day operations management. The successful candidate will leverage their expertise to develop and implement strategies that align with the company's overall goals, foster strong relationships with providers and facilities, and ensure compliance with operational standards. Anticipated 75% in-state travel within Florida to achieve the following responsibilities. Provider Onboarding: Conduct interviews, facilitate orientations, and oversee the seamless integration of providers into facilities. Manage tasks related to setup and onboarding process for a smooth transition. Clinical Oversight: Maintain regular contact with providers and lead clinicians to ensure optimal performance. Track productivity and performance metrics to ensure providers meet work quotas and quality outcomes. Facility Engagement: Conduct site visits and actively engage with facility teams and leadership to address issues or concerns. Establish open communication to address facility needs and foster a collaborative working relationship. Ensure high levels of customer satisfaction and address any issues or concerns promptly. Develop strategies to enhance facility retention and loyalty. Strategic Planning and Execution: Develop and implement regional business development strategies to achieve growth targets. Align regional strategies with overall company goals and objectives. Work with Business Development leadership on growth opportunities within your respective Region. Market Analysis and Expansion: Conduct market research to identify new business opportunities and market trends. Assess competitive landscape and devise strategies to gain market share. Identify and establish partnerships, joint ventures, and alliances. Operations Management: Oversee day-to-day regional operations to ensure efficiency and effectiveness. Implement operational policies, procedures, and best practices. Ensure compliance with company standards and regulatory requirements. Participate in and adhere to all requests regarding reporting and metrics. Document activities associated with the responsibilities in the company's software. Financial Performance: Oversees and monitors facility budgets, revenue generation, and cost containment, contributing to the overall financial performance of the region. Position Preferences Licensure: LNHA (Licensed Nursing Home Administrator) preferred in Florida Education: Bachelor's degree; MBA preferred Language: Bilingual English/Spanish candidates strongly preferred Experience: Prior Regional Director experience overseeing multiple healthcare facilities. Skilled Nursing Facility (SNF) experience highly preferred Skills: Strong collaboration with clinical partners Highly relational, communicative, and collaborative Leadership in multi-site healthcare operations Equal Employment Opportunity Employer Telos Health Systems will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

Job DescriptionDescription: The Director, Payment Operations is a strategic, hands-on execution role, ideal for a leader who thrives in building structure, driving improvement initiatives, and harnessing technology (including AI) to elevate customer, partner, and internal experiences. Success in this role will be determined by the velocity, quality and scale of the payment operation teams' implementation and support of new projects, feature releases, product launches and cross-functional objectives. You'll work cross-functionally with Finance, Risk, Engineering, Customer Experience, and Partner Success to design, implement, and refine operational processes that ensure reliability, scalability, and exceptional service delivery. Additionally, you will work with the Payment Operations team to prepare for any upcoming changes, solicit feedback, and ensure the necessary tools are provided to successfully support them. Key Responsibilities & Objectives Act as a strategic and operational partner to the VP of Payment Operations in shaping the vision, roadmap, and priorities for the payments operations organization. Lead and execute critical projects to improve operational performance, automate workflows, and enhance scalability. Architect and execute against a best-in-class customer experience Scope new or changing processes, create project plans and work with the team to oversee execution Closely monitor and report on project updates, sharing key timelines and actively monitoring deliverables Work with team to continually improve merchant and partner hand-offs from Sales, Commercial, and Underwriting to reduce controllable attrition Recognize trends and seek feedback from internal and end users on: gaps post new launch of initiatives desired product and feature updates interactions with internal teams Consistently bring creative ideas to leadership on how to improve the end user experience either through cost-saving measures or experience enhancements Maintain control of complex issues, gathering information for escalation and strategies for resolution Audit documentation to ensure resources and processes for the team are available and current Execute on vision and future direction for the payment ops team through long-term strategic planning, while executing on near-term objectives and milestones Assist with budgeting and managing operations in accordance with established fiscal parameters Requirements: 5-7 years of payments/Fintech experience in an operations role Strong project management, organizational, and communication skills with the ability to influence across teams and levels Excellent problem solving, analytical and decision-making skills Understanding of planning frameworks and methods Shows flexibility and always goes the extra mile to meet the needs of the business, Partner and client Commitment and self-motivation to work within deadlines with minimum supervision Deeply analytical by nature, questioning that which cannot be proven Knowledge of relevant payments processes, products and regulations Solution -oriented, with the ability to think strategically and creatively while making decisions Comfortable in a fast-paced, evolving environment with competing priorities.

Westbrook Vision To be a thriving company that makes a lasting impact in Central Florida for generations to come. Westbrook Mission To create an employee experience so profoundly different that it leads to changed lives and customers for life. Job Type: Full-time Pay: $115,000.00 - $200,000.00 per year Schedule: Monday to Friday - Weekends as needed Employee Benefits: Health Insurance - 87% Paid by the Company (Employee Plans starting at less than $23 per week) Unlimited Paid Time Off (PTO) Paid Holidays per year - 8 Paid Paternity/Maternity Leave Paid Life Insurance Paid Dental Premiums Paid Long-Term Disability Insurance 401K Match - Plan Increasing up to 7½% Vision insurance and Free Prescription Safety Glasses Gym Membership Reimbursement Fun Team building Outings (Universal, Top Golf, and Andretti) AND MORE! Company-Funded Education Opportunities: Manufactures' training Language - Spanish and English Health and Wealth Education Emotional Intelligence, Leadership and Advancement Training Key Responsibilities of the Construction Operations Director include: Administration & Planning - Collaborates with President, Vice President and CFO to review budget, WIP statements, department performance, and growth planning. Monitors the construction industry and remains current with trends, labor, markets, technologies and competition. To effectively forecast workforce capacity shortages and surpluses based on seasons and schedules and adjust accordingly. Partnering with HR to ensure accurate record keeping (JLA badging, time keeping, etc.) throughout the department, as well as relevant licensing and credentialing of mechanics to ensure staff remain current. Estimating and Sales - Reviews pre-construction estimates for accuracy and variance to expected performance, collaborating with the Chief Estimator to act as needed. Controls labor and material cost by ensuring standards are met in staffing, compensation, overtime, safety, quality, productivity, inventory, purchasing and usage. Collaborates with the accounting department to ensure all projects are completed, invoiced, closed and collected accurately and within required time frames. Service and Support - Maintains high levels of mechanical expertise by staying current on trade-specific development and innovation. Establishes departmental standards of performance, process and procedures. Develops, implements, and maintains a formal ongoing departmental quality assurance and improvement program. Ensures any applicable regulatory/departmental quality standards are met. Coordinates with Fleet to ensure company vehicles are well maintained by performing ongoing inspection and reporting. People & Safety - Works closely with HR to recruit, on-board, and develop construction staff. Oversees, directs, and supports construction management staff. Provides 90-day, first 6-month, and ongoing annual reviews of direct reports. Ensures all direct reports have a clear understanding of roles and standards, counsels as necessary. Qualified candidates will have: High School Diploma, G.E.D., or College Degree (Preferred) Minimum 5 years of supervisory experience. The ability to perform takeoffs and read construction blueprints and estimates. The ability to gather, analyze, and appropriately act on data. The ability to collaborate and work well with others to accomplish shared goals. Time management skills and ability to switch tasks effectively; ability to learn and apply learning quickly. PC computer skills. Understanding of financial statements, including WIP's. Must have a valid driver's license. We are both a Drug Free Workplace and Equal Opportunity Employer. Our employee selection process includes the following: drug testing, background check, driving record check, pre-employment assessments, and reference interviews with previous employers.

SITE OPERATIONS MANAGER OBJECTIVE Plans, leads and coordinates all field activities for a particular project including the project schedule, safety, subcontractors, in- house manpower, equipment, site logistics, products and materials. This position reports to the Director of Operations. Essential Functions & Responsibilities: Contributes to development of a thoughtful project pre-plan. Provides liaison between project management, field engineering, estimating, and subcontractors to ensure construction complies with plans and specifications and company quality standards. Keeps senior management informed while maintaining liaison with owner, architect, and design professionals as needed to ensure compliance to design intent and owner satisfactions. Facilitates discovery and correction of contract document “error and omissions” and problem solving. Plans the sequencing of work and determines manpower levels, material quantities and equipment requirements. Takes lead on productivity issues and monitors work performance and efficiency of company employees and subcontractors to ensure project plans and schedules are followed and the project is executed effectively. Ensures compliance with all internal and external record keeping requirements, with particular emphasis on accurately reflecting hours worked and proper coding of activities performed on time cards. Obtains and codes delivery tickets for all items delivered to the job site and expedites weekly to the Project Coordinator for processing. Advises senior level management of potential problems, work interference, or schedule difficulties, while assisting in circumventing/resolving such conflicts. Provide assistance to craft employees in resolving problems. Maintains liaison with project manager and other involved departments (i.e. pre-construction, accounting) as required, supporting construction schedule and timely delivery of required materials and equipment. Practices sound selection and hiring procedures and motivates/support subordinates in developing their capabilities to further company project goals. Responsible for all jobsite safety issues and concerns. Ensure implementation of or adherence to current safety programs and any recommendations made by the Safety Committee. Creates safety awareness throughout the jobsite and maintains OSHA required records. This also includes conducting daily jobsite walkthroughs to identify potential hazards, identifying methods to control or eliminate the hazards, ensuring employees engage in safe and healthful work practices, and ensuring employees receive safety and health training to do their work. Conduct or assist with jobsite Weekly Safety Meetings or Five Minute Safety Talks. Maintains logs and documentation of training, inspections, injuries and illnesses, and other safety records. Participates in accident investigations, communicates all accidents to Human Resources and implements necessary corrective actions. Responsible for continuously expanding and updating professional knowledge and training skills in order to enhance individual and team innovation and productivity. Reviews proposal specifications and drawings to determine scope of work and schedule. Prepares and provides all weekly project paperwork and daily logs via laptop. If necessary for the jobsite, owns and properly uses all tools and equipment as specified on the list of tool requirements. If necessary for the jobsite, provides hands on carpentry and labor as required by the Field Manager. Willingness to travel for extensive periods, as required. Assumes additional responsibilities as directed by the Director of Operations, Senior Site Operations Manager, and/or the Project Manager. Skills, Knowledge, Qualifications and Experience: Four-year construction related degree or equivalent combinations of technical training and/or related experience preferred. Minimum 5 years of construction experience with a minimum of 3 years in a leadership capacity. Ability to lead and evaluate craft performance is essential. Advanced knowledge of various construction disciplines, safety regulations, scheduling, cost control, quality control, engineering drawings and other documents. Must have a thorough understanding of specs and plan reading, computer scheduling programs. Must have a valid driver's license. Must have transportation to work sites. Must be available any and all shifts for possible emergency response. Must be able to satisfy badging requirements and background checks for jobsite. Must have working knowledge of the company's computer systems and software as necessary. Must own and maintain a laptop. This is a salaried exempt position. T&G Constructors is a Drug Free Work Place. T&G Constructors is a minority certified corporation established in Florida in 1987 and holds offices in Orlando, Miami, and Delray Beach. While T&G completes projects in the range of $3 million to $60 million, their sweet spot is in the $10 to $30 million range for the majority of their projects. Specializing in ground up, large-scale renovations and build outs --T&G has been privileged to work in 10 different market sectors: hospitality, K-20 education, entertainment, food/beverage, multi-family, industrial & warehouse, professional office, retail, historical, and worship. Over the last 36 years, T&G has received hundreds of awards in construction excellence and safety. The American Institute of Architects has even awarded T&G The Contractor of the Year Award in recent years. T&G understands the unique challenges that come with construction, including limiting downtime and extreme safety precautions. Since 1987, T&G has become seasoned veterans at careful project sequencing, selecting highly-qualified subcontractors, ensuring proper worker I.D./badging and putting together work schedules according to their clients' wants and needs. AT T&G there is a culture of pride in the work that we do, the team we work alongside and the environment we produce. Relationships and teamwork that extends from employees, industry partners and clients, resulting in long-term partnerships.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDcentral

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5 15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications Bachelor s Degree required; Master s preferred. 5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). Proven record of operational performance improvement and leadership of multi-location teams. Strong analytical, communication, and organizational skills. #IDcentral

Job DescriptionWHO WE ARE Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick-just 1 to 4 minutes-and Players can do the same room over and over again, or they can move on to something new. Like a video game, Players earn rewards, climb the leaderboard, and make progress - each time a Player comes back, the game remembers where they left off. Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, and King of Prussia, PA. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit *************** for more details. Level99 Disney Springs, FL - coming soon! OVERVIEW The Level99 team is seeking a Director of Operations for our upcoming opening in Disney Springs who will be responsible for ensuring a best-in-class customer experience for nearly 500,000 guests per year by managing daily operations of our entertainment, bar and fast-casual food venue which combined spans over 45,000 square feet. The Director of Operations will lead a team of 100+ team members and deliver exceptional financial results via their commitment to detail and ability to work across all levels of the Level99 organization. A successful candidate will not only be a strategic business leader, but will also dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across food & beverage, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results.RESPONSIBILITIES Lead, direct and manage all aspects of day-to-day venue operations including ensuring a customer-first experience and developing / managing all team members (scheduling, compliance, standards/performance, and policies). Lead the management and improvement of the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg sales forecasting, scheduling, inventory, local vendor relations, etc) Ensure best-in-class hospitality experience and team member satisfaction. Monitor and develop team member performance, particularly the leadership team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. Recruit, hire and train team members, overseeing the success and development of 100+ individuals at the venue. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements. Support the development and lead the execution of the Level99 operations playbook, ensuring standards are consistently upheld across venues. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings across the organization for consistency and best-in-class operations. Travel (as necessary) between venues and to the Support Center to enhance overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Disney. Other duties, as assigned MUST-HAVE SKILLS Minimum 15 years of high-volume progressive growth in the hotel, entertainment, or restaurant industries Multi-unit operations, or multi-discipline (within a single, large format unit), experience Deep knowledge of hospitality, entertainment, or restaurant operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more Strong guest-facing communication and service recovery skills Team-first attitude and ability to successfully communicate across all levels of the organization Exceptional verbal, written, and interpersonal skills Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail Ability to train on-site in Greater Boston or Tysons Corner, VA OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE Knowledge of a second language, particularly Spanish, a plus Experience with new openings for hotels, restaurants, or entertainment establishments Experience with Disney properties, a plus While we don't expect a candidate to have deep experience in all of the above, we're looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job• Are just a little bit obsessive about getting the details right the first time• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Nemours is seeking a Director of Operations, Primary Care (Full-Time), to join our Nemours team in Orlando, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for providing leadership, organization, planning, direction, and coordinated administration to the operational aspects associated with the Primary Care. This position exists to support the Administrator of Primary Care. The Director of Operations provides operational leadership assuring that the Department maintains a patient/customer focus and achieves fiscal viability by meeting and exceeding budget and operational targets. The Director partners with the Administrator, Regional Chiefs, and Clinical Operations Directors in Primary Care on developing strategic, operating, and financial plans to accomplish the Enterprise and Value Based Services Organization mission and goals. The Director collaborates and communicates with key members of the Value Based Services Organization, Physician Practice, Hospital, Service Excellence, Risk Management, Quality, Safety, Compliance, Finance, and all other departments to develop programs, services, and initiatives that anticipate future customer needs, build customer loyalty and advance the journey toward value and health equity. The Director drives operational integration of programs by ensuring alignment and communication with key stakeholders and maximizes efficiencies through consistent policy application and leveraging of technology. The director provides oversight and/or direction to area managers and is a key leader in promoting diversity and inclusion in our workforce and for our patients / families. * Responsible for Operational Management within Primary Care including: * Collecting data about patient access, clinic flow, and patient satisfaction to prepare analyses and reports to identify progress and adverse trends and making recommendations and implementing changes when needed. * Creating and submitting data/statistical reports that help monitor and maintain the highest level of operational efficiency. * Partnering with Primary Care leadership in developing performance targets, reporting variances, and creating remediation plans. * Challenging systems, processes, and methodologies that are not working for stability of the department in positive and productive ways. * Evaluating work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. * Leading continuous improvement efforts including improvement events and ensuring all continuous improvement strategies and tactics are executed throughout the Department in an efficient and effective manner to optimize results. * Providing prompt, thorough, and accurate information to keep the Administrator appropriately informed of the Department's operating results. * Issue resolution and development of corrective action plans for processes and metrics that are not achieving determined targets. * Acting as intermediary between patients, families, referring community, departments, and staff. 2. Financial Management * Assisting the Administrator of Primary Care in the development, implementation, and management of the capital and operating budgets using the enterprise-wide standards and processes. * Challenging systems, processes, and methodologies that are not working for the financial health and stability of the department in positive and productive ways. * Providing financial analysis and decision support to the Administrator of Primary Care. * Must possess the ability to prioritize projects in line with department's financial goals, negotiate resource allocation, and direct work teams to achieve revenue/expense objectives. * Tracking accounts payable and reimbursement requests. Identifying opportunities for improved financial performance and implementing action plans. * Providing ongoing assessment of Revenue Cycle and providing remediation plans. * Demonstrates understanding of and engagement with value contracts to ensure systems support achievement of financial targets associated with risk contracts. 3. Quality Assurance and Improvement * Monitoring systems, identifying opportunities to improve services, writing reports, making recommendations, and implementing changes to improve quality of care through resource utilization, operational assessments and productivity management. * Utilizing the results of satisfaction surveys to make improvements impacting patient satisfaction. * Utilizes Plan-Do-Check-Act for daily problem solving. * Attends the Department's huddles and provides necessary leadership, guidance, and support to ensure the huddles are operating efficiently and effectively. 4. Providing oversight and/or direct supervision of Primary Care management and administrative staff. * Participating in the recruitment and training of associates and managers and assuring the development of associates through orientation and training programs and through work experiences. * Defining performance expectations for direct reports through the Performance Management System, including department-specific job descriptions and measurable performance standards. * Creating an environment that encourages and supports self-development and learning for all associates through regular feedback. * Making recommendations on staffing levels needed to meet the demands of changing patient volumes and relevant data metrics to ensure performance standards are maintained. * Evaluating work processes, time management, and efficiency of staff to maximize productivity and ensure maximum utilization of resources available. * Creating an environment that promotes diversity of thought and inclusivity. 5. Customer Service and Satisfaction; Service Excellence * Representing and demonstrating a commitment to excellence in Customer Service and Patient Satisfaction within the Department of Primary Care. Identifying opportunities to improve services, making recommendations, and implementing actions. Participating in organizational service excellence initiatives. * Acting as an intermediary between patients, families, departments, staff and referring community, * Investigating, responding to, and documenting customer complaints to identify opportunities to improve operational processes, quality of care, and patient satisfaction. 6. Monitoring/ensuring compliance of department personnel, financial, and administrative policies. 7. Embracing and consistently demonstrating Nemours Core Values and Standards of Behavior. Creating and supporting an environment that fosters diversity, inclusion, teamwork, respect, cooperation, accountability and trust. 8. Performing other duties as required or assigned. Job Requirements * Completed or planned completion of Master's degree in Business, Health Administration, or related field. * Minimum five (5) years of experience. * Demonstrated experience in management required. * Strong financial and operational management background required. * Demonstrated progressive experience in healthcare management preferred. What We Offer * Competitive base compensation in the top quartile of the market * Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement * Comprehensive benefits: health, life, dental, vision * Mortgage assistance, relocation packages and 403B with employer match. * Licensure, CME and dues allowance * Not-for-profit status; eligibility for Public Service Loan Forgiveness * For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1

Job Description Director of Bakery Operations The Director of Bakery Operations responsible the performance and operations of a state-of-the-art, semi-automated food manufacturing facility including the production of Baked Goods (breads, crackers, buns, cakes, pies, bagels, pastries, cookies, muffins, tortillas, savory, and donuts). Qualifications: Bachelor's Degree in Business, Accounting, Food Science, or Engineering. (MBA is a plus) At least 5 years of Commercial Bakery Manufacturing experience with AIB Certifications. Knowledgeable with regards to operations of all plant departments: Production, Sanitation, Quality, Food Safety, Engineering, Maintenance, Sales, Marketing, R&D (New Product Development), Finance, Human Resources, Information Technology, etc… Strong Business Acumen and working knowledge of Lean, Continuous Improvement, Equipment design and installation, and Project Management. Experience with P&L, Budgeting, and Cost Improvement methods. Bilingual (English / Spanish) a plus

The Director of Operations is a key management position which supports the pastor and principal's responsibilities and is a steward of the human and capital resources of the parish, school and early learning center. In collaboration with the pastor and principal, the Director of Operations develops comprehensive planning, implementation, and evaluation of parish goals and objectives. The Director of Operations enables the efficient and effective administration of parish, school and early learning center resources. The Diocese of Orlando four core values lay the foundation for the work performed by employees. 1. Authenticity : Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living 2. Respect: Affirming each person's God-given dignity and uniqueness. 3. Courage : Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly. 4. Commitment : Individually and collectively, we are steadfast to the team and its purpose. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Financial Oversees the financial resources systems of the parish by assuring the preparation of a comprehensive annual budget, including revenue and expense projections, for review and approval of the pastor in consultation with the Finance Council. Oversees the monthly income and expenditures, authorizing purchases and payment of all bills, with the bookkeeper overseeing and assuring accurate and confidential financial record keeping systems. Oversees tabulation and deposit of all parish income and manages the preparation of monthly and quarterly financial reports for the pastor and Finance Council. Acts as liaison between the parish and the diocese in financial matters. Facilities Management: Oversees any major construction, improvement, or repair. Solicits and reviews bids and quotes and negotiates contracts. Establishes and monitors preventive maintenance programs for all properties. Coordinates security measures to protect property and personnel. Oversees the management of parish, school and early learning center facilities and grounds. Oversees plant safety and security systems. Administrative: Directs the management of the parish, school, and early learning center office. Oversees the management of the parish, school and early learning center records. Responsible for planning and implantation of all parish, school and early learning center projects as defined and approved by the Pastoral Council, the pastor and principal. Coordinates parish, school and early learning center liability and property insurance, and workers compensation with diocesan general insurance program. Maintains good working relationships, effective communications between parish, school and early learning center staff, volunteers, various groups, and outside authorities. Attends all pastoral staff meetings, commission meetings, and committee meetings as necessary. Attends all diocesan meetings, as necessary representing the parish, school and early learning center, pastor and principal. Consults with and advises pastor and principal on business and administrative matters that affect the parish, school and early learning center. Personnel: In coordination with Diocesan Human Resources Office, updates job descriptions for all staff as required. Establishes and maintains evaluation process. Oversees the administration of salaries and diocesan benefit programs. Supervises the administrative department heads. Participates in the hiring and termination policies of the parish, school and early learning center in collaboration with the pastor and principal. Additional Responsibilities Complies with Federal, State, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed action. Performs moderately complex work under limited supervision and maintains professional discretion in processing matters of a sensitive or confidential nature from both a legal and ethical perspective. Performs additional projects as required by the principal. Supervision Oversees parish leaders. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, have a strong work ethic and be able set an ethical tone for the conduct of diocesan business. The successful candidate should be a practicing Catholic with a sincere respect and appreciation for the Roman Catholic Church and its teachings. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CATHOLIC FAITH Practice of the Catholic faith is required. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese Education and Experience: Master's Degree in Business Administration or related field from an accredited university. Demonstrated leadership ability based on 8-10 years of experience in an operational setting with at least 4 years of supervisory experience. Ability to develop communication and information technology systems and their functional and business applications. Working knowledge of facilities and building systems maintenance. Other Desired Skills and Abilities: Excellent leadership skills with an ability to manage change and respond effectively to a broad range of situations in a fluid environment with time and resource constraints. Excellent interpersonal and organizational skills with an ability to motivate staff to achieve parish objectives. Excellent oral/written communication skills with an ability to work effectively with Lay staff and clergy (Bi-lingual in English and Spanish a plus). Excellent analytical skills with an ability to define problems, collect data, establish facts, and draw valid conclusions. Working Conditions: Must be able to work flexible hours to complete various tasks as required. Must be willing to work in conditions of stress repeatedly and function well under pressure. Physical Requirements: The ability to sit and stand for long periods of time. Must be able to reach, grasp, feel, and see up close and from afar. Must be able to use basic office computer hardware and peripherals, with or without reasonable accommodation. Must be able to communicate verbally and in written form.