Elevate Your Career in Luxury Hospitality with Luxe Haus
At Luxe Haus, we're raising the standard for luxury vacation rentals and property management in Park City and Deer Valley. Backed by over 40 years of award-winning expertise, we combine unmatched guest service with meticulous care for every home in our portfolio, which includes ski-in/ski-out estates, mountainside villas, and designer-curated condos.
Why Work at Luxe Haus?
You'll be part of a forward-thinking team rooted in creativity, integrity, and personal growth. This is your opportunity to craft unforgettable guest experiences, grow your career, and help redefine luxury hospitality in the mountains.
What You'll Do:
As the Vice President of Vacation Rental Operations, you will serve as the senior operational leader for Luxe Haus' vacation rental and property management division. You will oversee all aspects of operational performance - guest experience, homeowner relations, property care, revenue maximization, and team leadership. This role requires an experienced hotel operator with strong general manager expertise, exceptional strategic leadership ability, and deep knowledge of luxury hospitality.
Operational Leadership & Performance Management
Lead and oversee the end‑to‑end operations of the Luxe Haus vacation rental portfolio, ensuring exceptional guest service, brand consistency, and operational excellence across all properties.
Manage and mentor operational leaders, general managers, guest services teams, and field operations staff to achieve peak performance.
Own key KPIs including guest satisfaction scores, operational efficiency, brand compliance, safety, and financial performance.
Create and enforce SOPs, service standards, and inspection frameworks aligned with luxury hospitality expectations.
Homeowner, HOA & Stakeholder Relations
Serve as the executive point of contact for high‑value homeowners, homeowner associations, and luxury property partners.
Build and maintain strong, trust‑based relationships with HOA boards, presidents, and community leaders.
Present strategies, reports, and operational insights to stakeholders to support retention and revenue growth.
Growth & Business Development Support
Partner with the CEO and leadership team to support the expansion of the Luxe Haus rental and property management portfolio.
Help define and execute growth strategies, including reservations optimization, portfolio expansion and retention, and nurturing owners and partners.
Support sales functions by ensuring operational readiness, market competitiveness, and service excellence.
Systems, Operations & Technology Optimization
Oversee and optimize operational systems, including PMS, CRM, maintenance platforms, housekeeping/vendor systems, reservations technology, and guest service tools.
Identify opportunities for automation, workflow improvements, and operational scaling.
Drive implementation of tools and processes that enhance efficiency, communication, and service quality.
Cross‑Functional & Executive Leadership
Collaborate with key departments, including Guest Experience, Marketing, Finance, and Property Management to ensure cohesive execution of company initiatives.
Participate as a core member of the Luxe Haus senior leadership team, influencing long‑term strategy.
Represent Luxe Haus in community groups and industry organizations or events where needed.
Special Projects & Strategic Initiatives
Lead operational readiness for new properties or service expansions.
Spearhead large‑scale initiatives related to service innovation, owner services, workforce optimization, and market development.
Tackle high‑impact special projects assigned by the CEO.
What You Bring:
10+ years of senior leadership experience in luxury hospitality operations (hotel experience required; vacation rental experience strongly preferred).
Proven General Manager or Multi‑Property GM background with direct oversight of teams, budgets, and service performance.
Demonstrated expertise in guest services, property management, and reservations operations.
Strong ability to manage complex stakeholder environments, including homeowners, HOAs, third-party service providers, and high‑net‑worth guests.
Track record of delivering exceptional guest experience scores, operational efficiency, and financial performance.
Deep understanding of luxury service standards and brand consistency within high‑end hospitality environments.
Highly proficient with hospitality systems (PMS, RMS, CRM, maintenance platforms).
Exceptional communication, leadership, and relationship‑building skills.
Strategic thinker with the ability to lead through influence, inspire teams, and drive innovation.
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced, high‑touch setting.
Bachelor's degree in Hospitality, Business, or related field preferred (or equivalent experience).
Must be based in - or willing to relocate to - Park City, Utah.
Benefits:
Paid time off, including PTO, sick days, and vacation days
Health insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts (HSA, FSA, HRA)
Wellness program
Location: Park City, UT (Full-Time, On-Site)
Compensation: $150,000 COE
Department: Operations
Reports To: CEO
$150k yearly 13h ago
Looking for a job?
Let Zippia find it for you.
Service Operations Manager
Hitachi Global Air Power 4.0
Operations manager job in West Valley City, UT
Job title:
Service OperationsManager
Reports to:
Sr. OperationsManager
The Service OperationsManager's core responsibility is to the HAC service administration team, including service quoting, service technician scheduling, parts staging, service work order invoicing, rental commissioning, warranty processing, PM agreement quoting and administration. The role includes managing a team of service coordinators, service order processing, warranty administration and service invoicing. Service Operations will include customer survey responses and follow-up calls for service jobs to ensure we have met our customers' needs. Also responsible for technician utilization goals and gross margin target level achievement. This position works in cooperation with the Field Service Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
High Level Business Objectives:
Work with Field Service Manager to develop a market strategy aimed toward account retention and services growth in the region.
Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
Develop a team of highly knowledgeable and motivated Inside Service Support members and assist in them achieving their personal and professional goals.
Service Operations Leadership:
Work with Field Service Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
Identify potential candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
Assess performance of inside service support personnel.
Ensure that all customers are responded to in a timely manner regarding requests for service, service agreement visits, service quotations and site generated questions.
Ensure all service support personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
Target a technician labor billable ratio level which matches company goals.
Maintain technician staffing at appropriate levels for business requirements.
Ensure that the order cycle time levels are consistent with company goals and invoices are processed accurately and timely.
Responsible for professionalism of inside service staff.
Compliance/Miscellaneous:
Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
Maintain a clean, safe, working environment.
Travel as required to drive business activity if multi-branch support required. (100% in office)
Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
Education:
Associate Degree Preferred but not required.
Technical Training/Certifications in the compressed air industry is a plus.
High School Diploma Required
Position Requirements:
Five years' service management experience in the compressed air industry (preferred), HVAC, industrial equipment, forklifts, or construction equipment.
Proven leadership experience with strong written and verbal communication.
Strong understanding of Microsoft office suite.
Experience with SAP brand ERP systems a plus.
Must be able to perform all functions of direct reports.
Direct reports:
Service Coordinators
The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
$29k-42k yearly est. 13h ago
Duty Manager SLC
Aeromexico 3.9
Operations manager job in Salt Lake City, UT
*Applicants must be legally authorized to work in U.S.A to apply to the selection process.
The role is responsible for the efficiency of the airport´s operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company.
Responsibilities
Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards.
Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers.
Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings.
Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required.
Qualifications
Bachelor´s in Administration, Business or related field.
3 years of related work experience, must be familiar with Ground Operations processes in airlines.
Excellent verbal, written, and interpersonal skills (English and Spanish)
Ability to prioritize, proven team leadership skills.
Service-oriented.
Important: The Talent Acquisition team at Grupo Aeroméxico will properly identify themselves and will never request payments or banking information during the selection process. Please check our job openings only through official channels.
$38k-45k yearly est. 2d ago
VP, Consumer Lending Operations
Medallion Bank 3.9
Operations manager job in Salt Lake City, UT
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
The VP, Consumer Lending Operations is responsible for the successful management of the Bank's consumer lending operations, particularly the daily processes and activities for both the Recreational (“Rec”) and Home Improvement (“HI”) Lending teams. Accountable for ensuring appropriate staffing levels and coaching subordinates to meet the goals and objectives of the Rec and HI lending teams. Responsibilities include overseeing lending workflow, product configuration and delivery, and championing operational excellence across both lending lines.
What We Are Looking For:
Lead and manage all loan officers, processors, and funders within the Rec and HI Lending departments, providing both direct and indirect supervision.
Hire talented candidates and encourage a consistently performance-oriented team environment. Meet regularly and interact productively with all lending employees to accomplish goals and objectives.
Perform critical assessments of all processes and challenge the status quo by seeking new opportunities to improve operational efficiencies, reduce errors, leverage automation, and ensure optimal performance.
Lead coordination between internal departments and external vendors to find and implement new platforms and upgrade current systems.
Cultivate a work environment of excellence by delivering high-quality solutions and unmatched customer service levels at every touchpoint.
Establish and communicate long-term operational vision and shorter-term goals to deliver an exceptional customer experience aligned with organizational objectives.
Provide shared oversight of Rec and HI Lending projects and initiatives. Recommend changes to processes and policies based on business needs,
Drive the development of a forward-looking consumer lending strategy by collaborating with senior leadership ensuring alignment with Bank's annual growth and innovation objectives.
Thoroughly understand credit underwriting and origination policies and procedures. Participate in drafting, updating, and following the approved policies and procedures associated with Rec and HI Lending.
Collaborate with other departments and regulators to ensure compliance and operational integrity.
Provide routine updates to management on team performance and lending operations initiatives, including identifying weaknesses, appropriate analysis of historical loan production, and other key metrics.
Perform additional duties as assigned to support departmental and organizational success.
You would be a GREAT fit with these skills:
Excellent written, verbal communication, with the ability to influence and engage across all levels.
Will interact with senior management, many departments in the Bank, and outside professionals.
Self-motivated and hard-working. Must be able to handle multiple priorities simultaneously with accuracy and function in a fast-paced environment.
Strong Microsoft Office skills, particularly Excel, Adobe Pro and cloud-based collaboration tools.
Demonstrated leadership capabilities with a focus on team development and strategic execution.
Sound judgement and decision-making skills, with the ability to communicate decisions clearly and effectively.
Preferred Level of Experience:
Extensive experience (7+ years) in consumer lending and banking operations. Preferably in an indirect lending environment.
Skilled in leading teams, with a strong background in staff supervision, management, and oversight of day-to-day lending operations.
College degree preferred. May be substituted with at least 7+ years of related experience or the equivalent combination of education training and experience which provides the required knowledge, skills, and abilities.
What's in it for YOU?
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 paid holidays, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here!
Work Life Balance - We don't use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$141k-217k yearly est. 60d+ ago
Regional Mgr, In-Field Missionary Learning
The Church of Jesus Christ Latter-Day Saints 4.1
Operations manager job in Provo, UT
This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Regional Manager of In-Field Missionary Learning and Development is responsible for the learning and development of infield missionaries in a geographic region of the world, working in close coordination with the Sr. Manager of In-Field Missionary Learning and Development (MLD) and the Managers of In-Field MLD; This includes leadership, oversight, and support of initiatives and objectives coming from the Missionary Department and Area Presidencies; overseeing implementing methods for overall improvement of missionary effectiveness in a region; entrusted with confidential and sensitive issues from Missionary Department leadership, and overseeing implementing direction from the Missionary Executive Council (MEC) in a region of the world. This is a people manager role.
1. Manage the work of other employees (may include mixed workforce). (50%)
* Responsible, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of status of employees within their reporting line.
* Execute guidelines and policies for Manager, In-Field MLD selection.
* Oversee and implement guidelines and policies for mentor and mentor trainer selection.
* Manages multiple Managers of In-Field MLD, indirectly manages their reporting groups including up to 175 employees per manager.
* Ensure employee pre-service and in-service training is completed according to standard and timeline.
* Conduct observations and analyze reports to determine effectiveness and direction.
* Counsel with Sr. Manager of In-Field MLD in decisions regarding disciplinary actions on elevated issues.
* Execute yearly training plan, as set forth by the Sr. Manager of In-Field MLD.
2. Training Programs (20%)
* Provide oversight, direction and support to the infield learning and development experience.
* Ensure full and accurate implementation and connection of the approved MTC curriculum to the infield experience.
* Provide direct training to managers, mentors, mentor trainers, and administrative staff on a regular basis.
* Provides oversight to managers as they understand and implement the approved training program.
* Assist Sr. Manager of In-Field MLD in carrying out assignments at the direction of the Missionary Department
* Ensure a high-fidelity implementation of Missionary Department strategy for assigned region of the world, including the following: new missionary learning and development experience, operational processes, metrics, technical training, scheduling, quality, and support issues.
* Conduct regular check-ins with assigned mission leaders to model fostering strong partnership and support.
* Work closely with both CRD and Curriculum personnel to ensure applicability, relevance, and effectiveness of the infield experience, under the direction of the Sr. Manager of In-Field MLD
* Continuously review current methodologies and explore new techniques and methods for better training through literature conferences and membership in professional organizations.
* Communicate and coordinate regularly with Sr. Manager of In-Field MLD regarding progress of missionaries, staff, and support of mission leaders.
3. Operational Support (10%)
* Provide 24/7 support/direction to staff located across multiple areas around the world.
* Apprise Sr. Manager of In-Field MLD regarding infield learning and development needs in missions.
* Reviews and approves operating budgets for assigned areas of the world.
* Ensure all operations follow Church policy and meet Missionary Department standards.
* Resolve escalated administrative and tactical concerns under the direction of the Sr. Manager of In-Field Training
4. Support Church HQ Departments and Area Support Staff (10%)
* Coordinates support provided to In-Field MLD employees from key Church HQ departments, area support staff, and local MTCs in conjunction with regional office coordinator
* Acts as a liaison between assigned areas and Area Office Staff (ICS, HR, finance, physical facilities, legal, etc.) in conjunction with regional office coordinator
4. Seminars, Tutoring and Travel (5%)
* Conduct training in annual and/or interim mission leader seminars as assigned.
* Participate in pre-service training for new mission leaders as assigned.
* Oversee observations and training of infield mentors via teleconference in the areas of world where mentors are located.
* Observe and train mentors, mentor trainers, and managers to ensure full and effective implementation of infield learning and development.
5. Manage Budget (5%)
* Serve as the budget steward for the annual infield new missionary learning and development budget.
Required:
* Masters degree in Instructional Psychology and Technology, education, business, public management or a related field
* 8 years of experience in 2 or more of the following (OR equivalent combination of both education and experience):
* Instructional design, development, and evaluation of training systems.
* Teaching and training
* Multimedia, web development, and other learning technologies
* Administrative experience including personnel management, budgeting, and strategic planning
* 2 years of supervisory experience
* Fluency in one or more languages
* Experience in linguistics and language instruction
* Excellent technical writing skills
* Excellent communication and presentation skills
* Excellent Interpersonal skills
* To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment
Preferred:
* PhD in Instructional Psychology and Technology or a related field
* Formal project management training
* Mission leadership experience
* Experience with MTC instruction
* Experience in audio/video production
* Experience in evaluation, testing, and research
* Familiarity with the current technology and software used in missionary work
* Service as a full-time missionary
The Vice President, Legal - Property Management & Operations serves as the lead legal and compliance executive for all property management and operational matters across the company's multi-state manufactured housing portfolio. This attorney oversees the full legal framework supporting property operations, including litigation, risk management, titling, sales compliance, vendor contracting, and employment matters, ensuring the business operates efficiently and consistently while complying with applicable regulatory requirements. While the company continues to rely on specialized outside counsel in various jurisdictions, this role serves as the central point of coordination, ensuring internal alignment, consistency, and strategic handling of all legal matters arising from property operations. Working closely with the President, this individual acts as a strategic advisor who helps identify and solve business challenges from a legal perspective. The Senior Counsel ensures that the company remains well-protected, contractually sound, and compliant with major regulatory obligations while keeping operations agile and business-oriented.Responsibilities
Risk Management, Claims, & Litigation Oversight
Provide legal oversight and strategic guidance on all legal claims, pre-litigation matters, and active lawsuits arising from property-managementoperations. Partner with the Risk Management department and outside counsel to ensure efficient case handling, consistent insurance coverage, and effective loss-prevention strategies. Serve as a key escalation point for operational legal matters and help develop practical frameworks to mitigate recurring risks.
Operational Legal Support & Problem Solving
Provide day-to-day legal counsel to the operations team on matters impacting community management, resident relations, and field execution. Develop and maintain state-specific lease and home-purchase agreement templates. Advise on compliance with landlord-tenant and fair-housing laws, coordinating with outside landlord attorneys for jurisdiction-specific expertise. Participate in due diligence and provide legal perspectives on operational readiness and compliance when entering new markets or acquiring new assets.
Titling & Abandoned Home Administration
Oversee the company's legal approach to home titling and abandoned home recovery processes. Partner with the Titling department to ensure all titles are properly maintained, transferred, or reclaimed into company entities in compliance with applicable laws. Provide guidance on state-level variations and collaborate with outside counsel or agencies as needed to resolve title-related issues efficiently.
Contracting, Vendor & Contractor Management
Review, draft, and negotiate all contracts that interface with the property-management platform, including vendor, contractor, software, and service agreements. Maintain standardized templates and contract management processes in collaboration with the Procurement, Technology, and Capital Projects teams. Ensure that all agreements allocate risk appropriately and are aligned with company standards.
Sales Licensing & Compliance
Partner with the Sales Compliance function to ensure all home sales activities across states are conducted in accordance with state and local licensing, documentation, and reporting requirements. Oversee legal compliance related to dealer licensing, disclosures, and filings, and ensure company policies and practices are aligned with applicable regulations.
Employment & Human Resources Support
Advise the People Operations and field-leadership teams on employment and workplace issues, including policy development, compliance, investigations, and dispute resolution. Partner with outside counsel as needed to ensure sound handling of employment-related matters.
Corporate Coordination & Policy Alignment
Collaborate with the Senior Attorney - Investments & Securities and corporate departments to align policies, contract standards, and governance practices between the operating and investment entities. Support training, compliance initiatives, and company-wide risk-mitigation programs.
Qualifications
Education & Certifications
J.D. from an accredited law school
Active license to practice law in at least one U.S. jurisdiction
Experience & Skills
7+ years of legal experience, preferably in real estate, property management, operations, or employment law
Strong background in litigation management, vendor contracting, and operational compliance
Proven ability to partner with business leaders to resolve complex, cross-functional issues
Experience managing outside counsel and coordinating legal matters across multiple jurisdictions
Excellent written and verbal communication skills, with the ability to convey legal concepts clearly to non-lawyers
High integrity, strong judgment, and practical business sense
Physical Demands
This is a primarily office-based position with typical physical demands related to extended computer use. Occasional travel may be required.
$125k-210k yearly est. Auto-Apply 50d ago
Director, Variable Compensation Operations
Workday, Inc. 4.8
Operations manager job in Salt Lake City, UT
Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
The Workday Finance team balances critical thinking with operational excellence that helps guide and scale team operations to support the company strive towards $10B of revenue and beyond. We are a diverse group of workmates with an invaluable combination of experience that fosters a collaborative environment, drives innovative solutions, and able to mix in a little fun along the way.
About the Role
As the Director, Variable Compensation Operations, you will lead a global team of managers and analysts. Responsible for engaging in the design of Variable Compensation plans teams in designing, implementing, paying, accounting and controlling our global sales commission plans in alignment with our sales strategy, sales objectives, and compliance with GAAP and Sox requirements.
Responsibilities:
* Administration: Oversee accurate commission calculations, payouts, and dispute resolution processes.
* Technology & Systems: Manage variable compensation tools (CaptivateIQ, Xactly) and CRM (Salesforce) for tracking, reporting, and optimization.
* Reporting & Analytics: Produce variable compensation performance reporting, analyze plan effectiveness, and provide insights to leadership.
* Cross-Functional Collaboration: Partner with Finance, HR, Sales Leadership, and Legal to integrate plans and ensure alignment.
* Process Improvement: Refine sales processes, tools, and sales job design for greater efficiency and productivity.
* Compliance: Ensure adherence to regulatory requirements and internal policies, including a focus on sox compliant processes and controls
* Lead a global team of managers and analysts in supporting the operation, design, disbursement and accounting for variable compensation plans.
* Lead the team in defining the strategy for variable compensation Operations, focusing on people development, system selection and implementation, and optimizing processes
* Work collaboratively across all functions engaged in Variable Compensation (Revenue Operations, Sales, FP&A, People & Purpose) to ensure Variable Compensation procedures are effective.
* Work with Finance to assess and provide critical insights into variable commission plan effectiveness assessment through data analysis of relevant compensation, HR, and attainment data.
* Define the technology strategy to ensure the right tools and systems are in place to effectively and efficiently administer variable compensation plans
* Work with different stakeholders on all strategic compensation initiatives, accounting policy, booking policies
* Focus on improving our internal processes to align with Workday's compensation philosophy and strategy with strong financial processes and controls.
About You
Required Qualifications:
* 10+ years in variable compensation/operations, with 5+ years in leadership.
* Bachelor's degree in Accounting, Finance, or other Business-related field
* Experience of running and implementing enterprise level Incentive Compensation Management systems.
Other Qualifications:
* Software and/or internet industry experience is a plus.
* Xactly commission system experience is desired.
* Strong management experience of managing a global team of managers and analysts.
* Excellent interpersonal skills with ability to engage with and push back on sales executives and sales management.
* Self-motivated with strong time management and organizational skills.
* A proven track record of managing multiple projects and initiatives in varying size and scope simultaneously.
* Ability to adapt to the rapid business and organizational changes that accompany a high-growth environment.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $207,000 USD - $310,600 USD
Additional US Location(s) Base Pay Range: $174,800 USD - $310,600 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
$88k-120k yearly est. Auto-Apply 4d ago
Market President of Operations
Arm Management 4.8
Operations manager job in Salt Lake City, UT
The Market President of Operations is responsible for leading and directing a National branded QSR Franchisee group of restaurants in Utah, toward achieving the overall strategic objectives of the Company and his/her specific Zone. The VPO also is responsible for developing the people in Utah and develop people to protect and maintain the Company's core values across the franchise System.
Duties:
Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Area Managers/Supervisors and/or Senior Area Managers/Supervisors.
Contributes to the planning and participates fully in business meetings as required.
Effectively evaluates the conflict resolution skills of Area Managers/Supervisors and influences courage in communication
Partner with the Support Center and Human Resources in any investigations that arise in the Area and work with HR and Legal department to finalize and make decisions on any action to be taken.
Supervises at least Seven or more full-time assigned Area Managers/Supervisors and/or Senior Area Managers/Supervisors and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Area Managers/Supervisors and/or Senior Area Managers/Supervisors
Serve as a resource for Manager candidates (with Human Resources support) and have final accountability for every Manager hire.
Ensures that restaurants are compliant with all government inspections and expectations and that Franchisors standards are upheld
Monitors sales/labors analysis and works with Area Managers/Supervisors and Senior Area Managers/Supervisors on any operational opportunities identified.
Works with Area Managers/Supervisors and/or Senior Area Managers/Supervisors on a strategic approach for improving brand awareness within the Zone
Assume additional responsibilities as assigned.
Annual Salary : $125,000 plus bonus and benefits
To continue the path for career success at this nationally branded QSR brand, the Vice President of Operations will participate in a skills development program and will be required to achieve certifications associated with the position.
$125k yearly 60d+ ago
Director of Operations
Management Recruiters of Tallahassee 4.4
Operations manager job in Sandy, UT
A growing defense technology company in the Salt Lake City area is seeking a Director of Operations to lead and scale its production and supply chain functions. This is an opportunity to join a small, innovative team that designs and develops advanced consumer and defense-related products, where precision, quality, and reliability are at the heart of every build.
The ideal candidate thrives in a hands-on environment and enjoys building systems and structure from the ground up. You'll oversee end-to-end operations, from supply chain and vendor management to assembly, quality control, and ERP integration, ensuring that efficiency, throughput, and quality move in lockstep as the company scales.
Key Responsibilities
Develop and execute an operations strategy that drives measurable improvements in efficiency, quality, and cost.
Oversee relationships with external manufacturing partners and component suppliers, ensuring consistent delivery and adherence to specifications.
Lead internal assembly operations; optimizing layout, workflow, and labor utilization to maximize output and minimize waste.
Implement and leverage ERP tools to monitor production, inventory, and key performance metrics.
Establish and maintain robust quality control standards and inspection processes across all phases of production.
Manage inventory and capacity planning in alignment with forecasted demand.
Build and lead a small, high-performing team focused on operational excellence, safety, and continuous improvement.
Qualifications
7-10+ years of progressive experience in operations, manufacturing, or supply chain leadership.
Experienced in small or mid-size environments where much of the manufacturing is outsourced.
Skilled in process optimization, lean manufacturing principles, and time/motion efficiency.
Strong ERP experience; able to translate data and system insights into real-world process improvements.
Proven success managing vendors, negotiating contracts, and maintaining quality standards across complex supply chains.
Natural leader who can coach teams, create structure, and bring order to a fast-moving, entrepreneurial setting.
This is a unique chance to join a company at a pivotal moment of growth, where your operational expertise will have a visible and lasting impact. You'll work alongside a talented engineering and product development team, helping bring innovative ideas from concept to production at scale.
$73k-116k yearly est. 60d+ ago
Vice President of Revenue Operations
Instructure 4.3
Operations manager job in Salt Lake City, UT
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
The Vice President of Revenue Operations will lead the transformation and scaling of Instructure's global RevOps function across our multi-product B2B portfolio. Reporting directly to the Executive Team, this leader will optimize go-to-market performance, improve operational alignment, and enable data-driven decision-making to drive profitable growth on the path toward $1B in revenue.
This is a highly visible, high-impact role partnering closely with our CMO, Chief Growth Officer, Chief Customer Officer, CFO, and private equity sponsors at KKR. The ideal candidate is a hands-on, operational leader who can design strategy and execute it-someone who thrives in a fast-moving, collaborative environment and takes pride in enabling teams to do their best work.
What you'll do:
Operational Leadership & Scale
Lead and mature Instructure's global revenue operations function, driving scalable systems, processes, and analytics that support sustainable growth to $1B+.
Assess, structure, and rebuild RevOps capabilities-team, tools, and workflows-to deliver improved visibility, predictability, and efficiency across the revenue engine.
Partner cross-functionally with Sales, Marketing, Customer Success, and Finance to ensure alignment and execution against annual operating plans and long-range goals.
Process Improvement & Transformation
Lead transformation of go-to-market operations by identifying and resolving process bottlenecks, communication gaps, and system inefficiencies.
Build a foundation for data-driven decision-making through improved forecasting, pipeline management, and performance analytics.
Foster operational rigor while creating flexible frameworks that adapt to evolving market and business needs.
Strategic Partnership & GTM Enablement
Serve as a trusted partner to go-to-market leaders (Sales, Marketing, Customer, and Growth), helping teams align around shared metrics, accountability, and outcomes.
Ensure RevOps functions as a service-oriented organization-supporting GTM teams with the tools, insights, and processes they need to succeed.
Drive consistency in customer engagement and revenue processes across regions and products.
Private Equity & Executive Alignment
Operate effectively in a private equity-backed environment, balancing near-term performance with long-term scalability.
Communicate transparently with the executive team, board members, and KKR partners regarding progress, priorities, and value creation.
Represent RevOps in strategic discussions tied to AOP, long-range planning, and investment allocation.
Team Development & Leadership
Build and mentor a high-performing RevOps team focused on excellence, accountability, and collaboration.
Create a culture of partnership, innovation, and continuous improvement.
Lead with empathy and transparency, modeling Instructure's values and commitment to service leadership.
What you will need to know/have:
15+ years of experience in revenue or sales operations, preferably in high-growth B2B SaaS environments.
Proven success scaling revenue operations to $500M+ and supporting organizations approaching $1B in revenue.
Prior experience in a private equity-backed company strongly preferred.
Demonstrated success in organizational transformation and process improvement.
Strong global and cross-functional leadership experience.
Hands-on leader who combines strategic vision with operational discipline.
Exceptional communication, collaboration, and stakeholder management skills.
Bachelor's degree required; MBA or advanced degree preferred.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
Comprehensive wellness programs and mental health support
Annual learning and development stipends to support your growth
The technology and tools you need to do your best work - typically a Mac, with PC options available in some locations
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
$113k-150k yearly est. Auto-Apply 46d ago
Director of Operations
Dragon Leavings
Operations manager job in Provo, UT
Looking for an experienced individual to lead our import and exporting warehouse operations. They will require at least 15 years in logistical experience as well as be familiar with administrative roles and guidelines with inter-state dealings.
Bachelor's degree recommended but not required.
$54k-99k yearly est. 60d+ ago
Regional Manager - Atlas
Primary Residential Careers 4.7
Operations manager job in Salt Lake City, UT
- Responsibilities/Duties/Functions/Tasks
· Manages multiple branch locations
· Oversees and supervises Branch Managers within the division
· Reports directly to Division Manager
· Drives profitable growth within the division
Supervisory responsibilities
· Supervises multiple branch managers, operationsmanagers, and underwriters who report directly to Regional Manager within the Division
Qualifications
§ Has experience running multiple branch locations
§ Strong communication, analytical and problem solving skills
§ Excellent writing and editing skills
§ Strong communication skills, both written and oral
§ Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
§ Multi-tasking ability
§ Knowledge of Microsoft Excel and Microsoft Word
Preferences
§ Ability to drive successful routine production behaviors of an effective sales and operation force
§ Extraordinary attention to detail
§ Ability to work and to deliver content under tight deadlines
§ Ability to work independently
§ Ability to multitask
§ Proficient with Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint, etc.)
Company Conformance Statements
In the performance of assigned tasks and duties all employees are expected to conform to the following:
§ Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
§ Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
§ Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
§ Ensure every action and decision is aligned with PRMI values.
§ Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
§ Realize team synergies through networking and partnerships across PRMI.
§ Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
§ Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
§ Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
§ Work effectively as a team contributor on all assignments.
§ Perform quality work within deadlines.
§ Respect client and employee privacy.
Work Requirements
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
$77k-100k yearly est. 13d ago
District Manager - Utah
The Gap 4.4
Operations manager job in Salt Lake City, UT
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$52k-90k yearly est. 60d+ ago
Senior Manager-Marketing Business Operations
American Express 4.8
Operations manager job in Salt Lake City, UT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.
The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions.
How will you make an impact in this role?
The Senior Manager, Marketing Business Operations will be responsible for helping lead GCSM into the next phase of operational excellence and control management. This individual will ensure day-to-day operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs. The Sr. Manager will be focused on ensuring control management is embedded in the day-to-day operations of our organization and will engage in the continual improvement of business processes to mitigate operational risks.
This role will be required to work cross-functionally with key stakeholders from across the enterprise including GCS Control Management Governance, ECMX, EDDS, Marketing Transformation Office, and Technology to ensure proper control management.
Key Responsibilities
* Foster a culture of risk awareness and ongoing improvement within GCSM.
* Facilitate the understanding and use of the risk governance framework through regular communication.
* Enable and monitor the integration of changes in the Operational Risk framework.
* Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes.
* Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence).
* Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence and inform control design/ enhancement.
* Provide strategic direction to senior management on process risk issues and mitigation strategies.
* Own and manage all BU Risk and Control Self-Assessment (RCSAs) to ensure they are accurately followed.
* Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations.
* Be a key leader for sharing insights, better practices, themes, etc. across GCSM.
Minimum Qualifications
* 5-7 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk, and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities.
* Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.
* Exceptional oral and written communications skills.
* Positive "roll-up your sleeves" attitude, a proactive mentality, and a passion to win required.
* Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability.
* Exposure to or familiar with operational risk management lifecycle / control management activities.
* Strong internal partner management skills with proven ability to influence & negotiate.
* Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution.
* Proven experience in process improvement, operational excellence, or related field.
* Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
$103.8k-174.8k yearly 14d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations manager job in Salt Lake City, UT
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$47k-64k yearly est. 60d+ ago
Director of Hotel Operations ("Director de Hotel Operaciones")
Azul Hospitality 3.9
Operations manager job in Salt Lake City, UT
The Director of Operations will support multiple functional areas throughout the hotel by making independent decisions that help each team meet and/or exceed business objectives.
ESSENTIAL RESPONSIBILITIES
Coordinate, direct, and manage the hotel operations to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business, and maintain the building.
Work directly with the hotel's Executive Committee to manage all activities of the property including employees, maintenance, sales, and profit/loss controls, as well as working to ensure the hotel is maximizing profitability.
Set quarterly goals for each department and monitor the progress towards achieving these goals.
Ensure that service and product quality standards are met in all areas of the hotel.
Maintain standards of guest services and a consistent positive guest experience.
Assist in the oversee the Guest Service program - responding to guest needs, adjusting, liaison between brand GSS and property.
Ensure that all staff duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, guest requests are handled both courteously and professionally, guests are helped in a timely manner and the proper greetings are used, guests are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner.
Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.
Oversee HR matters including interviewing, hiring, training, assigning work, coaching/counseling, and performance management. Be familiar with all company policies and benefits.
Ensure all payroll costs and other expenses are properly monitored and controlled in accordance with budgets and monthly forecasts.
Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR.
Encourage and maintain open and clear communication, rapport, and cooperation with all internal departments to foster the best possible service to all guests and staff members.
Resolve difficult or unusual problems arising with guests. Instill in staff members the commitment to exceed guest expectations.
Monitor and provide timely feedback, counseling, and performance evaluations to staff.
Attend hotel operational meetings, rooms departmental meetings, and staff member related events.
Recommend to the General Manager changes or innovations to practice, procedure, and operation with potential favorable effect on service and quality assurance.
Monitor all supplies inventories to ensure staff has the tools to do their jobs and provide the best possible service for our guests.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensures facility compliance with government and other regulatory laws and guidelines such as OSHA and Cal-OSHA.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by the General Manager.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by resort environmental systems.
Must be able to sit at a desk for up to four (8) hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 75 lbs. occasionally.
Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Requires manual dexterity to use and operate all necessary equipment.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to travel on occasion, as needed.
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess intermediate computer skills.
Must possess basic computational ability.
Knowledge of computer programs, math skills as well as budgetary analysis capabilities required.
Ability to analyze, foresee user needs, and makes judgments to ensure proper tools are provided at property level.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS.
Self-driven and able to work independently
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
EDUCATION
High school or equivalent education required.
Bachelors degree and/or equivalent level of education preferred.
EXPERIENCE
Hotel Operations experience required.
3-5 years of Management experience required.
Knowledgeable of loyalty programs, brand standards and hospitality industry systems preferred.
LICENSES OR CERTIFICATIONS
Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
EXEMPT POSITION
Exempt Staff Members are not covered by the overtime provisions and do not receive overtime pay. Exempt Staff members are paid a fixed salary that is intended to cover all the compensation to which they are entitled.
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
$57k-99k yearly est. 9d ago
Wealth Management Operations- Director (AVP)- Unclaimed Properties
15 Ms Investment Mgmt
Operations manager job in South Jordan, UT
We're seeking someone to join our team as a Director in Escheatment Services Operations to be responsible for all aspects of Escheatment functions by supporting the receiving, reconciling and reporting of unclaimed assets as needed.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at the Director level within Risk, Regulatory & Resilience, which performs various independent functions to ensure adequate controls are in place. We do this by providing an integrated risk and control framework to govern, assess, mitigate and manage financial and operational risk in Operations.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...
What you'll do in the role:
· Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes
· Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues
· Coordinate work, train and develop other team members where required, including task allocation, and project contribution
· Manage returned mail and SEC Regulation 17ad-17 Lost Security Holder process
· Supervise internal and external inquiries and ensure maintenance of SLAs
· Operate with in-depth knowledge of Compliance risk avoidance
· Monitor and ensure that support for the returned mail process and SEC Regulation 17Ad-17 is documented, reviewed, and accurately prepared
· Respond to and coordinate with clients/business areas in regard to returned mail inquiries
· Serve as Subject Matter Expert for returned mail and Escheatment
· Work with clients or internal stakeholders as information is required or requested
· Support the receiving, reconciling, and reporting of unclaimed assets as needed
· Manage and reconcile internal unclaimed property accounts
· Manage unclaimed property campaigns
· Work on assigned projects on an as-needed basis to support Escheatment Operations
What you'll bring to the role:
· Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
· Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
· Ability to operate independently across the majority of day-to-day responsibilities
· Culture carrier across Operations, embracing the Firm's core values and acting as a role model
· Collaboration and teamwork skills and experience, including strong interpersonal skills
· Organizational skills, with strong attention to detail, and the ability to manage multiple deadlines
· Identify and escalate potential process anomalies to management in a timely manner
· Knowledge of unclaimed property regulations and SEC 17ad-17
· Demonstrated experience identifying and addressing client needs: actively participating in discussions and meeting
· Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues
· Ability to effectively present information and respond to questions from business areas, managers and clients
· Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
· Project management capabilities.
· Strong critical thinking, organizational, and problem-solving skills.
· Ability to analyze large datasets
· Ability to manage people
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
For MD Based Candidates:
Salary range for the position: $64,000-$108,000/ Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$64k-108k yearly Auto-Apply 60d+ ago
Director of Operations
The Weir Group PLC
Operations manager job in Salt Lake City, UT
Weir Minerals Salt Lake City, Utah Onsite Purpose of Role: The Director of Operations will be responsible for overseeing manufacturing processes to ensure the efficient production of high-quality product. They will be responsible for driving operational excellence and implementing process improvements in all departments, including Operations, Warehouse, Supply Chain, Quality, Safety, and LEAN.
Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It's a big challenge - but it is exciting.
An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.
Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.
Key Responsibilities:
* Oversee Plant Operations: Direct and supervise managers and all plant operations to ensure correct, accurate and timely completion of production and delivery schedules.
* Identify Improvement Opportunities: Analyze production to determine where improvements may be made which will contribute to plant profitability and identify opportunities for operational improvements in processes/systems to enhance team performance.
* Forecasting and Budget Planning: Collaborate with departments to develop and monitor revenue forecasts, SIOP's, and budgets. Analyze production costs and identify cost-effective solutions to improve profitability.
* Team Management: Manage a high-performing manufacturing team, including involvement in hiring, training, mentoring, performance management, and professional development objectives.
* Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
* Bachelor's degree - Engineering, Business or equivalent experience
* 10 years of experience leading operations in a manufacturing environment
* ISO and LEAN knowledge and experience is beneficial
* Experience with machining and industrial manufacturing is preferred
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#minerals
#LI-JB1
$54k-99k yearly est. Auto-Apply 56d ago
Regional Director of Restaurant Operations
Confidential-Restaurant
Operations manager job in Salt Lake City, UT
Job Description
Are you ready to lead with purpose and drive meaningful business development results? Peak Restaurant Partners, a proud IHOP franchisee, is searching for a full-time Area Director of Restaurant Operations to oversee multiple locations in UT or surrounding states. We offer this position a salary range of $65,000 - $85,000/year. This position also earns great perks like health insurance.
This is a full-time, field-based business role reporting directly to the Regional Director of Operations. You'll maintain a flexible but hands-on schedule with regular weekday and weekend site visits. You may work holidays as needed.
THE TYPE OF CANDIDATE WE'RE LOOKING FOR
7+ years of progressive multi-unit restaurant or retail leadership experience
Experience building, coaching, and inspiring high-performing teams
Strong interpersonal and communication skills, with the ability to present and negotiate effectively
Proficiency in Excel, Word, PowerPoint, and other standard software
Willingness to travel frequently and maintain a consistent field presence
Dedication to operational excellence and team success
A bachelor's degree in business administration, marketing, or a related field is preferred.
YOUR DAY-TO-DAY AS AN AREA DIRECTOR OF RESTAURANT OPERATIONS
As an Area Director of Restaurant Operations, you'll be on the move, coaching and guiding General Managers while ensuring standards are upheld across all locations. You'll be responsible for maintaining operational excellence, conducting visits at least twice per period, and supporting the development of your team through bi-monthly GM meetings. Onboarding new leaders will be part of your mission, including weekly check-ins and personal support during their first day. You'll lead with visibility, showing up on weekends, providing in-person guidance, and managing both employee and guest concerns with professionalism. You'll also play a central role in analyzing P&Ls, identifying performance gaps, and implementing action plans.
ABOUT US
We proudly own and operate a thriving network of restaurants, creating welcoming spaces where great food and exceptional service come together. We believe our people are the heart of our success, which is why we offer health insurance benefits to all employees-because taking care of our team is just as important as taking care of our guests. When you join us, you become part of a supportive, fast-paced environment with opportunities to grow and make a real impact every day!
BE OUR NEW AREA DIRECTOR OF RESTAURANT OPERATIONS!
Take your leadership to the next level. Start by completing our initial 3-minute, mobile-friendly application-and let's build something great together.
$65k-85k yearly 24d ago
Resort Operations Director
Westgate Resorts
Operations manager job in Park City, UT
The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they're attending local festivals, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and help us welcome the world to Park City! As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
The Resort Operations Director plays a critical leadership role in delivering exceptional guest experiences while driving operational excellence and financial performance. Reporting directly to the Resort General Manager, this role oversees all facets of resort operations, ensuring departments operate efficiently, collaboratively, and in alignment with Westgate Resorts' standards, values, and strategic goals.
You lead department heads across operations, foster a culture of engagement and accountability, and ensure the resort's physical condition, service delivery, and financial performance consistently exceed expectations. This role blends people leadership, guest experience, revenue strategy, and operational oversight, making it ideal for a hospitality leader ready to manage a complex resort environment.
At Westgate Resorts, our leaders set the tone. You model our core values of Passion, Integrity, and Work Ethic while creating an environment where team members thrive and guests feel genuinely cared for.
What You'll Do as a Resort Operations Director:
Lead and oversee all resort operations, ensuring efficient, guest-focused service delivery
Foster a positive, collaborative culture with strong employee and leadership engagement
Partner with department heads to ensure all team members receive proper onboarding, training, and development
Maintain high standards for the physical appearance and condition of the property
Monitor and actively support customer service initiatives to enhance guest satisfaction and loyalty
Manage demand forecasting, inventory, and operational planning to drive revenue
opportunities
Apply strong knowledge of group and transient sales processes, forecasting, and hotel performance metrics
Play a key role in strategic planning, budgeting, and marketing initiatives
Review monthly and annual financial results, identifying trends and developing action plans
Actively resolve guest concerns, ensuring timely follow-up and service recovery
Serve as Manager on Duty and lead all on-property emergency situations as needed
Collaborate with Concierge and VIP Services to support owner satisfaction and sales initiatives
Represent Westgate Resorts with professionalism in appearance, conduct, and leadership presence
Promote and reinforce Westgate and CFI philosophies across the resort
Leadership & Supervisory Responsibilities:
Provide leadership and direction to Operations Department Heads
Interview, hire, coach, and develop leaders and team members
Set performance expectations, conduct evaluations, and address performance concerns
Foster a positive, productive, and compliant work environment aligned with company policies and applicable laws
Qualifications
What You Will Bring as a Resort Operations Director:
Required Qualifications
Bachelor's degree from an accredited four-year college or university
Minimum of 1-2 years of experience as a hospitality department head or equivalent leadership role
Strong operational knowledge of front desk, housekeeping, engineering, ownership, and retail operations
Proven ability to lead teams, manage multiple priorities, and perform under pressure
Excellent communication, leadership, and problem-solving skills
Ability to travel 10% or less, based on business needs
Flexibility to work varied schedules, including weekends and holidays as required
Ability to lead in high-pressure or emergency situations
Preferred Qualifications
Resort or vacation ownership experience
Experience overseeing large, multi-department hospitality operations
Strong financial acumen, including budgeting and forecasting
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Why Westgate?
Highly discounted Epic Locals Ski Pass, while supplies last.
FREE Ski, Snowboard and Mountain Bike equipment Rentals.
FREE garage parking.
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
$2.00 in meals in Team Member Breakroom.
Comprehensive health benefits - medical, dental and vision.
Paid Time Off (PTO) - vacation, sick, and personal.
Paid Holidays.
401K with generous company match.
Get access to your pay as you need it with our Daily Pay benefit.
Wellness Programs.
Tuition Assistance.
Employee Assistance Program (EAP).
Advancement & development opportunities.
Community Involvement Programs.
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
How much does an operations manager earn in Provo, UT?
The average operations manager in Provo, UT earns between $34,000 and $91,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Provo, UT
$55,000
What are the biggest employers of Operations Managers in Provo, UT?
The biggest employers of Operations Managers in Provo, UT are: