Operations manager jobs in Redwood City, CA

Industry: AI Infrastructure | Hyperscale Data Centers | Cloud Compute Employment Type: Full-Time About the Opportunity: Join a pioneering infrastructure provider that's driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability. With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe. Key Responsibilities: Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations. Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions. Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment. Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance. Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution. Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through. Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime. Present operational program performance and recommendations to executive leadership regularly. Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively. Required Qualifications: Bachelor's degree in engineering, Business, Computer Science, or equivalent work experience. 5+ years of experience in data center operations, infrastructure management, or critical environments. 3+ years of experience in program management leading complex, cross-disciplinary projects. Proven proficiency across data‑center components, from power delivery and cooling to networking, compute resources, and overall facility management. Experience implementing ITIL or similar operational frameworks (incident, change, problem management). Ability to operate autonomously in high-speed, ambiguous environments. Willingness to travel up to 40% domestically and internationally. Preferred Qualifications: Advanced degree (Master's in Engineering, MBA, or related field). Hands‑on experience in ultra‑large, hyperscale data ecosystems and high‑performance AI/ML platforms. Certifications such as PMP, PgMP, Six Sigma, or ITIL. Comprehensive knowledge of data‑center guidelines and best‑in‑class practices, including ASHRAE, Uptime Institute, and TIA‑942 standards. Exceptional written and verbal communication skills. Experience presenting program results to executive audiences. What's in It for You: Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary. Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel. Chance to join a fast‑moving startup that's forging the planet's most sophisticated AI‑powered infrastructure. High-visibility role with direct impact on mission-critical operations at scale. Work with some of the brightest minds in infrastructure engineering and AI deployment. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

We have been retained by a pharmaceutical client located in the San Francisco Bay Area to hire an Operational Excellence leader to sit within the Technical Operations group. This position is offered on a hybrid basis, with 2 days a week working on site and 3 days a week working from home. Relocation assistance will be offered for candidates living outside the Bay Area. Reporting to the Global Head of Operational Excellence, this position will build and execute the OpEx plan across Technical Operations and will work with key stakeholders to deploy an effective lean management system in the US region. This is a challenging and exciting opportunity as our client is the formative stages of building a lean culture. Qualifications and experience: 10+ years of experience in biopharma, life sciences or highly regulated industries Bachelors degree in any discipline is strongly preferred. Strong background in Lean Six Sigma and OE methodologies. (Black Belt, Lean Leader or equivalent experience) Demonstrated success deploying and sustaining a management system at the site, regional or functional level

Responsible for all aspects of package gas sales, hard-goods sales, local cylinder production, and local cylinder distribution and regional back office operations. Responsible for small bulk gas sales in collaboration with Region Bulk Sales Manager (as applicable). Develop and manage the team to operate the business safely and profitably so MTG has zero accidents and above market growth in sales (net market share increase) and profit while building a sustainable business. Lead customer facing activities to aggressively grow profitable sales across the regional business. Select, develop and coach key managers as part of the Zone Management team as well as develop potential top-performers as future manager potentials. Coordinate and collaborate with Marketing, SHE, Supply Chain and Operations teams on safe, efficient, and profitable operations in every aspect of the business. (Includes asset operation and management, identification of cost reduction programs, service improvement opportunities, and participation in key projects for the company and zones). Experience: - Ten years or more Direct Management experience in Industrial Gas/Distribution business, either as a manufacturer, distributor and/or supplier to the industry. - Three years or more of Sales and Operations Management, P & L responsibility of a business/unit, management of large teams of diverse performers. - Manage of Managers, Budgeting and planning, Sales Coaching and sales negotiations. - Personnel Management of geographically dispersed field operations and/or significant multi-function operation. - Training/Certifications/Licensures: Sales and Management training, Product knowledge, coaching and managing large organizations. Education - BS Engineering (Chemical preferred) or Business Administration (MBA preferred), or equivalent experience in General Management and Leadership Roles in Industrial Gas Business.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As the Sr Strategic Analytics and Operations Manager, you will hold a pivotal, high-visibility role collaborating across Strategy, Post-Sales and Cross-functional teams (Services, Product, Engineering, IT, Sales, Operations). You will be a direct thought partner to senior leadership, using data-driven insights to solve the most complex challenges facing the business. You will lead high-impact initiatives that shape our corporate strategy, drive operational excellence, and optimize efficiency at scale. This position is ideal for a leader with a strong analytical background who thrives on structuring complex problems into actionable strategy and is passionate about driving tangible business results. Your Impact Strategic Leadership & Problem Solving: Lead high-value strategic initiatives by structuring and breaking down complex business problems. You will develop and test hypotheses, conduct rigorous analysis (e.g., market sizing, competitive assessments, business/financial models), and deliver clear, compelling recommendations to executive-level audiences. Data-Driven Insights, Analytics, and Visualization: Develop, monitor, and own the critical KPIs and dashboards that guide key business decisions, including , providing actionable insights that empower product, engineering, and finance teams. Operational Excellence: You will design, develop and manage complex projects and large-scale transformations from end to end, ensuring execution and value realization. Cross-Functional Partnership: Work collaboratively across a diverse set of stakeholders, including executive leaders and teams in product, engineering, and finance. Build strong relationships and lead through influence to gather information, co-create deliverables, and drive alignment. Team Leadership & Mentoring: Drive change across the organization by wearing multiple hats (strategy, project management, analytics, and execution). Provide coaching and mentorship to junior members of the team, taking a personal interest in their professional growth. Qualifications Your Experience 8+ years of relevant work experience in management consulting, corporate strategy, business operations, strategy & operations, business analytics 3+ years experience with SQL, BigQuery, Tableau Robust analytical, quantitative, and modeling skills with a proven ability to synthesize complex information and large datasets into actionable executive-level insights Proven record of leading high-impact initiatives, managing projects, and driving change in a cross-functional environment Exceptional verbal and written communication skills, with the ability to present complex business and technical concepts effectively to senior leadership A collaborative team player and independent thinker; a self-starter who thrives in fast-paced, high-growth environments with minimal supervision Experience in the Enterprise Technology sector is a plus MBA or an advanced degree in a quantitative field (e.g., Math/Statistics, Economics) is strongly preferred Additional Information The Team You will be embedded within our Business Insights team within Support Operations, a highly collaborative and dynamic group that directly influences the performance of the organization. The team works cross-functionally with senior leadership, business stakeholders, and support teams to drive improvements and deliver actionable insights that have a direct impact on the success of the business. By joining this team, you will gain a deep understanding of key business systems and processes while contributing to critical decisions that shape our support operations. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153000 - $247500YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred.

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Strategy & Operations Manager Duration: 9+ Months Contract About the Role We are seeking a Strategy & Operations Manager to lead and support cross-functional strategic initiatives, optimize business operations, and drive effective decision-making across teams. This is a high-impact role suited for professionals who excel in structured problem-solving, cross-functional collaboration, and strategic execution. In this role, you will be responsible for framing complex business challenges, gathering insights through data and research, and translating these into actionable strategies. You will work directly with senior stakeholders to align on business goals, influence key decisions, and drive critical initiatives to execution. Minimum Qualifications 6+ years of experience in management consulting, corporate strategy, operations, investment banking, venture capital, private equity, or a similar advisory role; or 4+ years with an advanced degree (e.g., MBA). 3+ years of experience collaborating with executive-level stakeholders. 2+ years of experience leading strategic initiatives or managing cross-functional programs. Key Responsibilities Lead strategic and operational initiatives from inception to execution, ensuring clarity, alignment, and measurable impact. Partner closely with leadership and functional teams to operationalize recommendations and support long-term planning. Translate market and internal insights into forward-looking business and technology strategies. Identify and define critical business issues and develop structured, data-driven solutions. Develop business cases, define key requirements, and support implementation planning for complex initiatives. Drive internal communications strategy and planning, including team-wide updates and leadership presentations. Support business planning activities, including OKRs, quarterly reviews, budget planning, and team operations. Coordinate cross-functional workflows to ensure effective collaboration, timely delivery, and accountability. Analyze business performance metrics and develop recommendations to optimize operations and execution. Provide analytical depth to strategic projects, developing compelling business recommendations through quantitative and qualitative analysis. Key Skills & Competencies Strong expertise in business insights, data analysis, and problem-solving Proficient in developing and monitoring KPIs and operational metrics Experience in change management and driving adoption across teams Advanced ability to influence and align stakeholders, including senior leaders Strong understanding of business operations, systems analysis, and strategy design Effective communicator with experience in internal communications and event planning Ability to manage projects independently and lead cross-functional teams Skilled in negotiation, decision-making, and driving consensus Equal Employment Opportunity Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable. Mayank Prakash Recruitment Lead P: ************** E: **************************

Senior Fraud Operations Specialist Duration: Contract As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve. This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers. Responsibilities: Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies. Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products. Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners. Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly. Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress. Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards. Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams. Key Qualifications: Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices. Expertise in fraud prevention, compliance, and risk management controls within the payments industry. Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times. Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention. Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels. Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment. Exceptional attention to detail, with proven project management experience in operational support. Schedule Notes: Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06 About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $70 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company Why Join Us? One of the leading airlines in the Philippines Get a chance to enjoy travel perks for you and your family A collaborative work culture and environment Who Are We Looking For? College graduate of any four (4) year course With at least 10 years of work experience in airport handling aspects Must have knowledge and skills in Passenger, Baggage & Ramp Handling, Station & Load Control functions Must have knowledge, if not experience, with Cargo handling What's The Role All About? Oversees the operations of the Station (Passenger, Baggage, Ramp, Cargo Handling, Lounge Services and Ground Handling) and provides leadership & direction in goal setting and efforts to achieve high level of standards. Ensures that both PAL flights comprising departing, arriving and transit passengers to and from the Station are handled in accordance with the agreed service levels. Provides briefing to top management on the status of operations and daily situation of flights especially during abnormal conditions.

Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

About Hydra Health: Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to lead day-to-day operations of our new coffee shop adjacent to a Medical Office Building in Berkeley, CA. This leader will oversee café operations, menu development, team management, customer service, food safety compliance, financial performance, and brand standards. Key Responsibilities: Operations & Guest Experience Oversee daily café operations and maintain brand standards. Ensure quality and consistency of drinks and food. Operate and troubleshoot café equipment, including the Twin Mira espresso machine. Advise on beverage formulation, menu refinements, and techniques. Team Leadership Manage, train, and coach baristas and café staff. Build a positive, high-accountability culture. Schedule staff aligned with forecasted volume. Food Safety & Compliance Ensure full compliance with California health department regulations and hospital-specific requirements. Maintain proper food handling, storage, sanitation, and labeling standards at all times. Ensure all staff hold required California food handler certifications. Maintain own up-to-date ServSafe Manager Certification (or ability to obtain before start date). This role serves as the Person-in-Charge for health inspections and must meet California Retail Food Code requirements. GM must maintain an active food protection manager certification and ensure all café staff obtain and maintain valid California Food Handler Cards per state law. Hands-on experience operating commercial coffee equipment, including espresso machines (Twin Mira), grinders, brewers, and related equipment. Ability to advise on beverage execution, menu development, and coffee preparation techniques. Inventory & Vendor Management Manage ordering, inventory, receiving, and waste reduction. Maintain supplier relationships with coffee bean provider, grab and go fresh food partner and various snack and beverage vendors Financial Management Own café-level P&L. Monitor sales patterns and cash handling. Collaboration & Growth Work closely with Hydra Health's operations, marketing, and development teams. Support new initiatives, menu enhancements, and local partnerships. Participate in regional leadership meetings and contribute operational insights. Requirements: 5+ years of experience as a café, coffee shop, or quick-service restaurant manager (or equivalent leadership role). Strong understanding of California food safety laws, local health codes, and food handling guidelines. ServSafe Manager Certification (or ability to obtain before start date). Experience managing teams of 5-15+ employees in a fast-paced environment. Ability to recruit, train, mentor, and retain high-performing staff. Strong operational discipline and comfort with technology (POS, scheduling, inventory systems). Ability to lift up to 40 lbs and be on your feet for extended periods. Professional, reliable, and able to build trust with hospital partners. What We Offer: $70,000 base salary Performance-based incentives Full medical, dental, and vision benefits PTO Employee discounts Significant opportunities for career growth as we expand across California and nationally

*Applicants must be legally authorized to work in U.S.A to apply to the selection process. The role is responsible for the efficiency of the airport´s operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company. Responsibilities Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards. Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers. Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings. Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required. Qualifications Bachelor´s in Administration, Business or related field. 3 years of related work experience, must be familiar with Ground Operations processes in airlines. Excellent verbal, written, and interpersonal skills (English and Spanish) Ability to prioritize, proven team leadership skills. Service-oriented. Important: The Talent Acquisition team at Grupo Aeroméxico will properly identify themselves and will never request payments or banking information during the selection process. Please check our job openings only through official channels.

We are seeking an experienced operational leader to manage the organizational infrastructure for a deep-tech research institute. This person will architect and build a scaleable internal operations infrastructure that will serve as a shared resource for Division Teams composed of scientists, engineers, entrepreneurs, policy experts, and others who speed development of innovative solutions to complex challenges. Experience quickly and successfully scaling organizations from inception is critical. Individuals with high intelligence, curiosity, and EQ will thrive in this fast paced environment. Responsibilities include: Financial Leadership & Controls Lead budgeting, forecasting, financial modeling, and organization-wide financial planning. Oversee accounting, treasury, cash management, and financial systems as the organization scales. Manage tax filings, audits, compliance, and all financial relationships with vendors and partners. Partner with Founders and Strategic Investments to deploy capital efficiently using creative instruments (recoverable grants, structured incentives, equity-like positions, etc.). Provide timely, accurate financial insights to Founders and Division Leads. People & HR Operations Develop and maintain People Plan aligned with Founder and Division Lead needs. Oversee full HR lifecycle: recruiting, onboarding, performance management, and off-boarding. Manage HR systems (HRIS, payroll, ATS), benefits programs, compensation structures, and employee documentation. Deliver training, organizational development, and compliance with labor laws. Facilities & Infrastructure Lead planning, leasing, purchasing, and buildout of office, lab, event, and vivarium spaces. Ensure facilities meet safety, compliance, and future scalability requirements. Oversee physical security, environmental standards, renovations, and expansion. Information Technology Implement secure, scalable internal and external IT systems that meet diverse user needs. Manage IT vendors, contracts, cybersecurity practices, and intellectual property protections. Legal, Tax & Compliance Oversight Coordinate with external counsel to manage organizational legal, tax, and regulatory matters. Ensure operational and investment activities comply with relevant laws, nonprofit rules, and reporting requirements. Marketing, Communications & Community Engagement Shape brand, messaging, digital presence, and external communications. Produce events, convenings, webinars, and ecosystem-building engagements that extend our impact. Support community and partner relations, ensuring visibility and adoption of our concepts. Qualifications: Proven experience overseeing multi-functional operations, including finance, HR, legal, IT, and facilities. Strong financial acumen with experience in budgeting, modeling, accounting systems, audits, and compliance. Ability to deploy capital creatively (grants, loans, equity-like structures) in mission-driven environments. Experience leading recruiting, onboarding, performance management, and culture-building in fast-growing start-up organizations. Skilled in building HR systems, compensation frameworks, benefits programs, and training infrastructure. Demonstrated experience planning and executing facility buildouts (office, lab, or technical environments). Comfortable designing scalable operational systems for rapidly growing teams with diverse functional needs. Familiarity with implementing secure, scalable IT systems and managing external vendors. Ability to balance usability, cost-efficiency, and security across internal and public-facing systems. Experience managing nonprofit, corporate, or research organization compliance and navigating complex regulatory landscapes. Comfortable partnering with legal counsel on contracts, tax matters, and organizational governance. Skilled at shaping organizational messaging, brand identity, and external communications. Experience producing events and community engagement initiatives that build visibility and influence. High-EQ, collaborative leader able to work across scientific, entrepreneurial, and policy environments. Thrives in ambiguity with a bias toward action, transparency, and rapid iteration. Strong service orientation toward internal teams; comfortable balancing strategic and hands-on execution.

We have been retained by a pharmaceutical client located in the San Francisco Bay Area to hire an Operational Excellence leader to sit within the Technical Operations group. This position is offered on a hybrid basis, with 2 days a week working on site and 3 days a week working from home. Relocation assistance will be offered for candidates living outside the Bay Area. Reporting to the Global Head of Operational Excellence, this position will build and execute the OpEx plan across Technical Operations and will work with key stakeholders to deploy an effective lean management system in the US region. This is a challenging and exciting opportunity as our client is the formative stages of building a lean culture. Qualifications and experience: 10+ years of experience in biopharma, life sciences or highly regulated industries Bachelors degree in any discipline is strongly preferred. Strong background in Lean Six Sigma and OE methodologies. (Black Belt, Lean Leader or equivalent experience) Demonstrated success deploying and sustaining a management system at the site, regional or functional level

Role & Responsibilities: Plan, monitor, direct, and assign workload to station staff. Ensure freight is managed efficiently, including completion of correct documentation, fulfillment is completed, compliance requirements are met, customer SOPs are followed, costs are controlled, and accounts are billed and paid correctly. Coach and train all station staff, including cross training employees, and ensuring staff complete all required MEC trainings on time. Work closely with MEC sales, management, and other internal team member to respond promptly to customer needs, suggest and implement corrective action when issues arise, and take accountability for offering solutions when problems are presented. Proactively assist other members of MEC in order to help MEC achieve its vision and strategic goals. Daily report monitoring validating that KPIs are being met including but not limited to: Properly filing AES On Time Billing Work with District Manager to monitor P&L, acting as a secondary owner for oversight and monitoring. Maintaining and creating business relations with local vendors including but not limited to truckers and airline carriers. For stations with warehouse operations, ensure proper understanding of the fundamentals of warehousing operations including validating that warehouse is adequate to support station operations. Other duties as assigned by management. Qualifications: Bachelor's degree in related field. Minimum 5 years of experience in freight forwarding, with experience in air and ocean operations required. Minimum 3 years of customer service experience, with demonstrated customer service standards that have exceeded expectations. DG, Hazmat, TSA Certification. Knowledge of Incoterms. Experience handling bonded freight and out-of-gauge or project cargo required. A basic understanding of the fundamentals of warehouse and trucking operations required. Strong attention to detail, with the ability to respond to requests with urgency and take corrective action when problems arise. Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement. Must be self-motivated, customer-service oriented, and eager to ensure the success of the team. Knowledge in Microsoft Office required, CW1 preferred.

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

*Applicants must be legally authorized to work in U.S.A to apply to the selection process. The role is responsible for the efficiency of the airport´s operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company. Responsibilities Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards. Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers. Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings. Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required. Qualifications Bachelor´s in Administration, Business or related field. 3 years of related work experience, must be familiar with Ground Operations processes in airlines. Excellent verbal, written, and interpersonal skills (English and Spanish) Ability to prioritize, proven team leadership skills. Service-oriented. Important: The Talent Acquisition team at Grupo Aeroméxico will properly identify themselves and will never request payments or banking information during the selection process. Please check our job openings only through official channels.

We have been retained by a pharmaceutical client located in the San Francisco Bay Area to hire an Operational Excellence leader to sit within the Technical Operations group. This position is offered on a hybrid basis, with 2 days a week working on site and 3 days a week working from home. Relocation assistance will be offered for candidates living outside the Bay Area. Reporting to the Global Head of Operational Excellence, this position will build and execute the OpEx plan across Technical Operations and will work with key stakeholders to deploy an effective lean management system in the US region. This is a challenging and exciting opportunity as our client is the formative stages of building a lean culture. Qualifications and experience: 10+ years of experience in biopharma, life sciences or highly regulated industries Bachelors degree in any discipline is strongly preferred. Strong background in Lean Six Sigma and OE methodologies. (Black Belt, Lean Leader or equivalent experience) Demonstrated success deploying and sustaining a management system at the site, regional or functional level