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Operations manager jobs in Richmond, VA

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  • Associate Center Operations Director

    Chenmed

    Operations manager job in Richmond, VA

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhance the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimize the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensure the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensure that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitor and manage patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identify and manage orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivate a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develop and execute effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversee the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implement strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 5d ago
  • Regional Director of Operations

    Southern Orthodontic Partners

    Operations manager job in Richmond, VA

    The Regional Director of Operations role is responsible for providing operational leadership, direction and administration to assigned practices within a geographic territory. The role ensures operational effectiveness and holds P&L responsibility in assigned region. We are looking for people who are: Flexible Committed Improvement focused Team focused Fun Curious Relationship focused Listeners who relate with people Self-Starters Eager to learn new skills Essential Job Functions: Knowledge of the Orthodontic Industry and practice dynamics Collaborates with practice leadership to implement top-line growth initiatives, manage expenses, and execute operational plans Participates in the budget preparation process and implement practice improvements Oversees local practice administrators and key team members to serve as a valuable resource in developing and executing their practice level goals and support achieving annual budget with long-term success and growth of each practice and the Region Applies data centric approach using KPI's to understand the business and growth drivers, collaborating with VP of Operations and implements performance improvement goals and initiatives at each practice Serves as a liaison between VP of Operations and practices to ensure the practice is receiving adequate corporate support for success in each functional area Develop relationships and lead monthly meetings with key stakeholders in the Region-with a key focus on partner Doctors Ensures high quality patient care and compliance remain top priorities at each practice; develops and collects data that supports the maintenance of key quality metrics Willingness to travel 50% of the week to each practice location offering face-to-face support and guidance; seeks to listen and understand practice feedback Ensures compliance with applicable government laws, rules, regulations and (SOP or Company) policies and procedures Possess strong management skills with the ability to mentor, coach, and lead team members without a direct reporting relationship Serves as a cultural leader of excellence in region; monitors and manages team morale Consults with Human Resources as necessary in employee relations and team member engagement matters Cross-functional team approach with operations, human resources, finance, and business intelligence Gathers, analyzes, and presents data with useful metrics to leadership team Strong management skills with ability to mentor, coach, and lead team members without direct reporting relationship Helps support office refresh and redesign for improved experiences and workflows Performs other duties as assigned. *Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice. Essential Job Skills: Experience with managing budgets, delivering information from P&L statements delivering strong results within a growth-oriented organization Effective written, verbal, and electronic communication that is professional in both content and delivery Ability to gain trust and respect of the doctors, teams, and peers Excellent organizational and multi-tasking skills Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise Establishes and maintains strong working relationships with various stakeholder groups Ability to maintain confidentiality Computer proficiency in Outlook, Word, Excel, and PowerPoint Practices shared accountability with other functional areas of the business Agility by adapting as needed in role to changing priorities Strong financial aptitude with ability and interest in taking full ownership over the Region's P&L Ability to work on development plans with admin, treatment coordinator, clinical, practice manager, and Doctor Minimum Requirements: Bachelor's Degree in Business, Healthcare Administration, or related field (or equivalent work experience) 5+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, and coaching) 7 years relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 3-5 years of experience in dental industry, preferably orthodontics Familiarity with orthodontic practice management systems Benefits: Competitive benefits package including PTO, health/vision/dental insurance, and company paid STD/LTD Robust 401k plan, including a company match up to 4%
    $99k-156k yearly est. 5d ago
  • Branch Manager

    Talentcompass

    Operations manager job in Richmond, VA

    We appreciate all applications; however, only candidates whose qualifications closely match our needs will be contacted regarding next steps. Company Background A fast-growing landscaping company is seeking an experienced and driven Branch Manager to lead one of its key locations. This role is ideal for a hands-on leader with strong operations, sales, and team-management experience in the landscaping industry. The Position The Branch Manager will oversee all branch operations including P&L management, sales, team leadership, client service, and operational excellence. This leader will play a key role in profitability, client retention, and organizational growth. The role reports directly to the President. Primary responsibilities include: Lead branch P&L, budgeting, forecasting, and performance against financial, operational, and safety targets Build and maintain client relationships; drive new business and renewals Ensure safe, efficient, and high-quality delivery of commercial landscape services Oversee field operations in partnership with the Operations Manager Recruit, hire, train, and develop supervisors and crew members Conduct performance reviews and implement coaching or corrective actions Lead weekly/monthly meeting cadence across Sales, Operations, Safety, Finance, and Talent Drive continuous improvement in processes, efficiency, and service delivery Qualifications and Candidate Background The ideal candidate will have: 8+ years of experience of total experience, at least 2+ years in management Proven experience in operations, sales, and account management Strong communication and interpersonal skills; Spanish a plus Solid understanding of budgets, cost control, labor planning, and reporting Location The position is located in Richmond, VA.
    $50k-76k yearly est. 1d ago
  • General Store Manager

    Ashley 4.5company rating

    Operations manager job in Richmond, VA

    Ashley is the leader in the Home Furnishing retail industry with over 1000 retail locations worldwide! Our General Sales Managers are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company's sales approach, meeting and exceeding key performance indicators, and ensure that company policies and operating procedures are being meet. Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team! What we offer: Salary, plus weekly, monthly, and annual incentive-based compensation. Paid Time Off (PTO) Medical, Dental, Vision benefits 401k -match up to 4%
    $32k-42k yearly est. 3d ago
  • Senior Director, Business Compliance and Operations

    Capital One 4.7company rating

    Operations manager job in Richmond, VA

    Leads a team of compliance advisors that provide operational risk and compliance guidance and related services to the business to ensure risk and compliance coverage across all laws and regulations applicable to Global Payments Network. Focus on operational risk and compliance for audit readiness for GPN operations. Engage and support all operational focused audits Support effective issue management, resolution, and prevention across GPN operations. Identifies compliance risks resulting from new or revised laws and regulations. Ensures action plans are developed to manage the risks, including effective training, procedures, and other controls and reviews and advises on new or revised business strategies, initiatives and projects to ensure risks are effectively mitigated. Identifies data development opportunities to solve problems, enhance processes and research anomalous behavior on the network. Creates learning opportunities for others outside the team to use data to solve problems. Deliver training and support to cultivate a risk focused culture in GPN Operations. Stand up risk and compliance reporting. Build system and standards of work for Net Ops Risk Mgmt. Leverage best practices for cross functional partners (e.g. Second Line, Pulse, BRIC. Basic Qualifications: Bachelor's Degree or military experience At least 7 years of Audit, Risk Management or Data experience At least 7 years of experience supporting, partnering, and interacting with internal business clients At least 3 years of people leadership experience Preferred Qualifications: 10+ years of Risk Management, Data Governance or Compliance experience Experience in First or Second Line Risk Management Relationship building skills, customer focus, and ability to collaborate across teams to deliver results Financial Services experience with knowledge of applicable data regulations At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $234,000 - $267,100 for Sr. Director, Risk Management Richmond, VA: $212,800 - $242,800 for Sr. Director, Risk Management Riverwoods, IL: $212,800 - $242,800 for Sr. Director, Risk Management Chicago, IL: $212,800 - $242,800 for Sr. Director, Risk Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $234k-267.1k yearly 17h ago
  • Plant Manager

    Staffsource 4.2company rating

    Operations manager job in Louisa, VA

    Mission Own all plant operations. Production, safety, quality, maintenance, and workforce execution. Deliver on time, every time, without compromising safety or standards. Responsibilities Run daily production and scheduling Drive machine utilization, scrap reduction, and rework control Ensure accurate interpretation of drawings and fabrication standards Enforce OSHA, environmental, and shop floor safety compliance Lead lean initiatives to reduce waste and improve flow Maintain disciplined, organized, high performing operations Requirements Bachelor's degree in manufacturing, industrial technology, or related field 7 to 10 years in fabrication or machining environments 3 plus years in a leadership role Strong understanding of engineering drawings and tolerances ERP or MRP experience Proven ability to lead in fast paced operations High standards and strong attention to detail Why This Role Real authority. Real impact. No red tape. Just execution. Competitive pay, benefits, and growth runway.
    $44k-67k yearly est. 6d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Operations manager job in Richmond, VA

    General Managers make a visible impact as a retail leader and business professional in driving their stores community relationships, merchandise sales, technical services portfolio, print services and business-to-business network. You will be collaborative and inclusive in helping our customers while spearheading a fun, team-oriented retail culture. Get great perks. Bonus plan, generous paid time off, career development program, and weekly pay Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Direct merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall management of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable year-over-year sales and margins Ability to lead and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Bachelor's degree in business or related field Engage with the community and network & support small business customers Staples does not sponsor applicants for work visas for this position. #MGT #LI-RH1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $35k-50k yearly est. Auto-Apply 2d ago
  • Robotics Program Manager (RN) - Main Operating Room (OR)

    Vcu Health

    Operations manager job in Richmond, VA

    The Program Manager Robotics provides strategic and operational expertise for the hospital's robotic surgical program. This positions ensures, safe, efficient and financially sustainable growth of robotic surgery across the enterprise in multiple specialties. Key metrics would include optimizing utilization, supporting robotic surgeon onboarding and training of operating room staff in the use of the DaVinci Robots. Serves as the liaison between surgeons, OR leadership, Perioperative services, vendors and administration to ensure alignment of clinical excellence, operational efficiency, patient and staff engagement. Essential Job Statements Program Oversight and Development-Lead the development, implementation and continuous improvement of the Davinci robotics program. Establish goals for utilization, efficiency and quality outcomes in collaboration with surgical leadership Staff Support-Coordinate staff onboarding, and training for robotic surgery allowing for the growth of 24/7 access to the robot for all specialties. Provide ongoing education and competency support working with the perioperative education department for all RNs and STs at each VCU location Operational Efficiency-Monitor case scheduling, block utilization and turnover times Financial Stewardship-Track instrument usage, disposable spend and recognized savings opportunities. Partner with supply chain and vendor to manage inventory Data, Quality and Reporting-Maintain Dashboards on utilization, surgeon volumes, and clinical outcomes. Report program metrics to hospital leadership Strategic Growth-Identify new specialties and work with providers to ensure education and robotic surgery adoption. Support community outreach and marketing in efforts to differentiate program competitively. Vendor and Technology Management-Serve as the primary contact for Intuitive Surgical. Evaluate new robotic technologies and support integration into practice when onboarded both with surgeons and with staff. Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older) Employment Qualifications Required Education: Bachelor's degree in nursing Preferred Education: Master's degree in nursing Licensing/ Certification Licensure/Certification Required: Registered Nurse Licensure/Certification Preferred: N/A Minimum Qualifications Years and Type of Required Experience: 3 years progressive experience in robotic surgery, through multiple specialty product lines Other Knowledge, Skills and Abilities Required: Experience in an academic health center environment Other Knowledge, Skills and Abilities Preferred: N/A Working Conditions: May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Lifting/ Carrying (100+ lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.) Stoop, Kneel, Squat, Balance, Bending. Crawling, Climbing Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Maneuver weight of patients, Hear alarms/telephone/tape recorder, Reach above shoulder, Finger Dexterity, Color Vision, Acuity - far, Acuity - near Hazards: Depth perception, Use of Latex Gloves, Exposure to moving mechanical parts, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises Mental/Sensory - Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking, Emotional: Fast paced environment, Steady Pace, Able to Handle Multiple Priorities, Noisy Environment, Able to Adapt to Frequent Change Rotating EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $96k-140k yearly est. Auto-Apply 13d ago
  • Vice President of Structural Steel Operations

    MK Consulting Group

    Operations manager job in Richmond, VA

    Vice President of Structural Steel Operations (confidential search) Plan, direct, and coordinate the operations of the company to maximize production in a cost efficient manner. Responsible for increasing profit margin and minimizing overall business costs through proven leadership and business practices. Direct and coordinate activities of businesses or departments concerned with the production, management, pricing, sales, and/or distribution of products. Review financial statements, sales and production reports to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manage various departments and staff to establish company goals and identify the resources needed to achieve them. Prepare work schedules and assigning or reassigning job duties. Establish and implement departmental policies, goals, objectives, and procedures, Monitor projects and department budgets to ensure costs are within or under constraints. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Minimum of 15 years of related leadership experience and structural steel fabrication. HS Diploma or Equivalent. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, financial analysis, and evaluation of customer satisfaction. Knowledge of principles and methods for leading organizations to optimal performance; Knowledge of steel related equipment and raw materials along with associated pricing; Thorough knowledge of steel fabrication and erection procedures; Knowledge of economic and accounting principles. Knowledge of construction contracts and general building codes. General knowledge of insurance and bonding procedures. Proven ability to lead and direct a workforce to achieve company goals profitably. Strong critical thinking and effective budgeting skills. MK Consulting Group Steel & Construction Recruiting Firm Charlotte, NC: ************* | Denver, CO: ************* **************************
    $125k-210k yearly est. 60d+ ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Richmond, VA

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 39d ago
  • Director of Operations, Brokerage

    Thalhimer 3.2company rating

    Operations manager job in Glen Allen, VA

    We are seeking a strategic and results-driven Director of Operations, Brokerage to oversee and optimize brokerage operations across multiple markets and corporate offices. This senior leadership role partners closely with the President and Managing Brokers to drive operational excellence, financial performance, and scalable growth across the brokerage platform. Key Responsibilities Lead and manage brokerage operations, administrative, research, and marketing teams. Develop and implement standardized processes, procedures, and playbooks across markets. Partner with leadership on annual business planning, budgeting, forecasting, and expense oversight. Establish operational KPIs, dashboards, and reporting to support decision-making. Drive CRM adoption (Salesforce/Apto) and pipeline tracking across brokerage teams. Oversee facilities management, licensing, compliance, and risk mitigation. Support business development initiatives, market integrations, and recruiting efforts. Champion a culture of accountability, operational excellence, and continuous improvement. Qualifications Bachelor's degree preferred. 10+ years of operations leadership experience, ideally in commercial real estate or a related industry. Strong financial acumen with experience managing budgets and P&Ls. Proven ability to scale operations across multiple locations. Advanced CRM and Microsoft Office 365 proficiency. Excellent leadership, communication, and problem-solving skills. Why Join Us Senior leadership role with enterprise-level impact Direct partnership with executive leadership Opportunity to shape brokerage operations across growing markets Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer
    $82k-140k yearly est. 4d ago
  • Director - Compliance Operations (Secret Clearance Required)

    RTX Corporation

    Operations manager job in Richmond, VA

    **Country:** United States of America ** Hybrid **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our **RTX Enterprise Services** team: **Role Overview** We are seeking a highly skilled, experienced, innovation-oriented and results-driven Director of Digital Compliance Operations across the organization. This role is critical in ensuring the security, integrity, and resilience of our digital assets and information systems. The Director of CO will be responsible for identifying, assessing, digital controls to support the company's strategic objectives and operational effectiveness through delivery of efficient and effective compliance services. The role will require a deep understanding of digital controls and the ability to lead through transformation, and successful partnership with key Enterprise functions. This role will evolve and lead a compliance operations program that is continuously monitoring, validating, identifying and correcting controls and compliance gaps, issues and failures. **The role requires and active Secret Clearance in order to be considered.** **Responsibilities:** + Define and implement a comprehensive digital compliance operations program that aligns with the company's strategic goals and regulatory requirements. + Adopt and implement an operational strategy that leverages innovation and incorporates a Unified Controls Framework (UCF) across regulatory requirements to enable a test once use many approach to streamline assessments. + Evolve and own compliance services to incl. Authorization Management Board, Controls and Assurance Testing, Information Security Management and Training and actively drive service adoption across all business units + Strong understanding of digital controls, risk management frameworks, standards, and best practices (e.g., NIST, CMMC, CIS, SCF, RMF). + Mature and continuously improve the Information Risk Assessment and Management Process (IRAMP). RTXs tailored RMF. + Define, implement, operate and report on key performance indicators (KPIs) and key risk indicators (KRIs) metrics related to CO. + Lead the identification, assessment, prioritization and reporting of digital controls non-compliance risks across the organization + Lead and mentor a team of digital controls professionals through transformation, fostering a culture of continuous improvement and innovation while inspiring to embrace RTX's core values + Collaborate with cross-functional teams, including IT, cybersecurity, audit, legal, and compliance, to ensure a cohesive approach to internal controls testing and assessment. + Partner with other functions to drive the development and implementation of controls to safeguard digital assets and ensure compliance with industry standards and regulations. + Serve as a subject matter expert on digital controls, providing guidance and support to business units and stakeholders. + Travel 25%. **Qualifications You Must Have:** + A University Degree in Business, Science, Technology, Engineering or Mathematics and a minimum of 14 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 12 years of relevant experience + Minimum of 12 years of experience in digital controls, cybersecurity, capability maturity or a related discipline, with at least 5 years in a leadership role. + Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer:** + Expert knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity (e.g., DFARS, FAR, ITAR, EAR, NIST 800-53, NIST 800-171) + Proven track record of successfully managing digital controls programs in large, complex organizations, preferably within the Aerospace and Defense industries. + Ability to communicate with all levels of management verbally and written, facilitate effective meetings, build effective working relationships and partnerships, and strong interpersonal skills. + Excellent analytical, problem-solving, and decision-making skills. + Relevant certifications such as CISSP, CISM, CRISC, or similar are desirable. + Highly proficient in Microsoft Office products with experience in preparing presentations and presenting to executive leadership. + General knowledge of IT, Artificial Intelligence, and cybersecurity with experience in the following areas: incident response, business continuity/ disaster recovery, vulnerability management, application security, database security, identity & access management, OT security, cloud security, third-party & supply chain risk management **What We Offer:** Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. **Learn More & Apply Now!** **Work Location:** Remote _Please consider the following role type definition as you apply for this role:_ **Remote:** This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. The salary range for this role is 176,000 USD - 352,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
    $80k-140k yearly est. 60d+ ago
  • Director of Operations

    Swim Club Management Group

    Operations manager job in Richmond, VA

    Swim Club Management Group has an immediate opening for the full-time position of Director of Operations in Richmond, Virginia. Based in Richmond, Virginia and surrounding areas (Charlottesville/Fredericksburg). Full-time, Year-Round Position with Benefits Serve as point of contact for various Clients. Serve as the point of contact for all Aquatic/Swimming Pool Managers in your Region. Assist the Aquatic/Swimming Pool Managers to ensure smooth operation of the facilities during the summer season. Ensure the safety and well-being of Clients and their members at assigned facilities. Supervise, direct, and evaluate the work effort and performance of seasonal lifeguards. Facilitate in-service trainings for all lifeguards under your charge. Ensure all Client and Company policies are being enforced by the seasonal staff. Ensure all Local, State, and Federal Regulations are being followed and serve as the point of contact for Local Health Department officials at your assigned client locations. Ensure that your assigned facilities are being maintained consistent with Company standards and Industry Best Practices throughout the year. Lead a dedicated team of full-time and seasonal employees in the readying of each Client facilities during the Spring and proper closing of the Client facilities in the Fall. IDEAL CANDIDATE: Bachelor's degree required. Strong oral and written communication skills are required. Excellent business acumen. Excellent relationship building skills. Knowledge of Swimming Pools/Aquatics is preferred. Enjoys working in a fast-paced atmosphere. Proficient in Microsoft Office and comfortable with new technology platforms. ABOUT US: Founded in 2002, Swim Club Management Group, Inc. has quickly become the market leader for commercial swimming pool management and swimming pool maintenance services in the Carolinas and Virginia. SCMG has branches in Charlotte, Raleigh, and Asheville, NC as well as Richmond, VA. Continued expansion plans will rapidly broaden our reach over the next few years. SCMG employs nearly 2,000 seasonal lifeguards and over 50 full-time professionals. Job Type: Full-time
    $80k-140k yearly est. Auto-Apply 60d+ ago
  • Director of Operations

    M Force

    Operations manager job in Richmond, VA

    We are seeking a strategic, results-driven Director of Operations to lead and elevate the operations of a fast-growing industrial/manufacturing enterprise. This executive-level role is responsible for overseeing all aspects of plant operations, driving efficiency and productivity, implementing process improvements, managing budgets, and building high-performing teams. The ideal candidate is a hands-on operator with extensive leadership experience in manufacturing or industrial environments and a proven track record of delivering operational excellence. Experience in agriculture-related industries is a plus. Key Responsibilities Lead daily operations of the manufacturing facility, ensuring high standards of efficiency, quality, and safety. Mentor, develop, and inspire operational teams to achieve peak performance. Oversee budgets, financial performance, and operational metrics to maximize profitability and cost control. Identify, design, and implement process improvements to support scalability and sustainable growth. Collaborate with executive leadership to align operations with strategic company objectives. Ensure compliance with safety, environmental, and regulatory standards. Establish KPIs and performance metrics to drive accountability and operational excellence. Support expansion initiatives and new business opportunities as the company grows. Travel periodically as needed to support operations. Qualifications 10+ years of progressive experience in manufacturing or industrial operations. Minimum of 5 years in a leadership role (manager, director, or equivalent). Strong background in industrial management, engineering, or manufacturing; agriculture-related experience is a plus. Proven ability to manage budgets, track performance, and implement operational improvements. Exceptional leadership, communication, and team-building skills. Bachelor's degree in Engineering, Manufacturing, or a related field preferred (or equivalent experience). Candidate Profile Strategic thinker and collaborative leader with excellent organizational skills. Accountable, results-oriented, and process-driven. Thrives in entrepreneurial, growth-focused environments. Committed to developing teams and fostering long-term success. Why Join Us Join a rapidly growing company with consistent 20% annual growth. Make a direct impact on shaping operational strategies and the company's future. Collaborate closely with ownership in a dynamic, entrepreneurial environment. Competitive salary with performance-based incentives. Relocation assistance available.
    $80k-140k yearly est. 25d ago
  • Project Operations Manager

    Virginia Economic Devel Partnership

    Operations manager job in Richmond, VA

    The Virginia Economic Development Partnership (VEDP) is seeking a Project Operations Manager to drive process efficiencies in a dynamic workforce development program. The Project Operations Manager role will have responsibility for a range of functions / activities which are vital to the continuous improvement of the Talent Accelerators' overall operations. They will actively support the Managing Director, AVP and VP in strategic planning and process improvement initiatives. They will also provide day-to-day operational oversight to ensure that projects deliverables are met with an emphasis on program data management and opportunity development.
    $84k-118k yearly est. Auto-Apply 20d ago
  • Guest Operations Manager of Guest Services and Museum Store

    DHRM

    Operations manager job in Richmond, VA

    Title: Guest Operations Manager of Guest Services and Museum Store State Role Title: Retail Manager III Hiring Range: Commensurate with experience Pay Band: 5 Agency Website: **************** Recruitment Type: General Public - G Job Duties The Science Museum of Virginia is seeking an energetic, people-first professional to lead its Guest Services, Museum Store and Concessions teams. If you are a leader who thrives on creating unforgettable guest experiences, this will be more than just a management role, it's a chance to shape lasting impressions of every individual who walks through our doors. As the Guest Operations Manager of Guest Services and Museum Store, you'll oversee all aspects of guest-facing operations, from the excitement of ticketing and admissions to the buzz of the Museum Store and the enjoyment of our concessions during events and exhibitions. You'll develop and lead a dedicated team to deliver seamless, engaging, and memorable interactions. Whether it's coordinating special pop-up shops for touring exhibitions or optimizing the membership sales experience, your work will directly impact how guests connect with science, inspiring learning and creativity. This position will hire and train staff, coordinate schedules and help foster an environment of teamwork and professionalism, ensuring a superior experience for all museum guests. You will be responsible for managing event ticketing, troubleshooting issues, answering phone inquiries, engaging and responding to guest needs, and increasing membership sales. This position is also responsible for coordinating with the foundation membership department and the education department in scheduling groups and staffing public events when on-site sales are needed. The Manager will develop and implement policies in coordination with other departments to ensure an informed and knowledgeable frontline staff with regard to exhibitions, permanent collections and all museum programming and events. Additional responsibilities include generating sales with a focus on increasing sales on a monthly and annual basis, incentivizing and motivating staff to drive sales, creating a positive shopping experience with guests and assisting in the museum's core values in its role of providing an excellent guest/shopper experience through customer service. If you're passionate about service, inspiring teams, and want to be at the heart of something meaningful, we'd love to hear from you. Benefits The position offers a competitive benefits package including medical, dental, vision, FSA, HRA, HSA, life insurance, 457 and pension plan, short and long-term disability and employee assistance program. The Science Museum has a generous paid time off policy, including vacation leave, four days family & personal leave, eight sick days per year and 13 paid holidays. Minimum Qualifications The ideal candidate will possess exceptional leadership skills and sound judgment. They will be a dynamic, thoughtful leader with a passion for exceptional guest experiences and a calm, solutions-oriented mindset. The ideal candidate thrives in a fast-paced, ever-changing environment and brings at least 5 years of leadership or supervisory experience. Must be confident working independently, proactive in identifying and solving problems and comfortable engaging with a diverse public and coaching team members. A strong working knowledge of POS and ticketing systems, business math, and guest service best practices is required. Must be fluent in Google Suite and bring a creative, resourceful approach to problem-solving. Emergency response and current First Aid/CPR certification are required as well as the ability to work a flexible schedule including evenings, weekends and holidays. Additional Considerations A comprehensive understanding the Science Museum of Virginia's exhibits, programs, pricing, and events, or a strong understanding of the local community and region is a plus. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. If the position is an open until filled recruitment; the position will remain open for a minimum of 5 workdays or until the position is filled. Each application is reviewed for documentation that shows the applicant meets the minimum and additional qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. The RMS website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. Multiple positions may be filled from this recruitment within 90 days of the closing date. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices. The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities. Reasonable accommodations are available upon request. As a V3 (Virginia Values Veterans) employer the Science Museum Welcomes Veterans to apply! We provide hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Selected candidate(s) must successfully pass a criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. The Science Museum will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources Phone: ************ Email: ********** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
    $49k-95k yearly est. Easy Apply 11d ago
  • Director Of Mortgage Operations

    The Cowart Team Home Loans

    Operations manager job in Richmond, VA

    Job Description Management of a Mortgage Branch is a must in order to be considered for this role. We're looking for a driven and resourceful Director of Mortgage Operations to lead business operations, optimize team performance, and execute the company vision. The ideal candidate will possess deep expertise in Mortgage Operations, demonstrated leadership skills, and a continuous improvement mindset focused on driving operational excellence and enhancing customer experience. Compensation & Benefits Competitive base salary plus per-loan bonuses (for 5-10 loans monthly) Quarterly performance bonuses tied to metrics and branch success Comprehensive benefits package (health, 401(k) match) Compensation: $80,000 - $100,000 Responsibilities: Oversee day-to-day operations of the mortgage branch, ensuring efficiency, accuracy, and compliance. Partner with the Branch Leaders to drive production goals and operational improvements. Maintain high-quality standards for loan files, disclosures, timelines, and customer experience. Maintain operational policies, workflows, and best practices. Analyze performance metrics and provide regular reporting to leadership. Qualifications: 3 years in mortgage operations (processor, underwriter, closer, or ops leader). Proven track record of managing teams in a high-volume environment. Exceptional problem-solving skills and operational insight. Excellent communication, leadership, and organizational abilities. About Company The Cowart Team Home Loans exists to create a better way to buy a home by listening, planning, solving, and winning together. Based in Richmond, VA, we're a local, full-service mortgage team that believes in hands-on guidance, proactive planning, and genuine care for clients and partners. We're a team of Caring Rebels, creative experts who actually care, always going against the grain to do what's right. We value curiosity, grit, gratitude, and teamwork, rowing with winners who love progress and excellence. If you're ready to lead with purpose and bring your operational expertise to a high-performing, people-first team, we'd love to hear from you!
    $80k-100k yearly 4d ago
  • Regional Director of Warehouse Operations

    Shepherd Electric Company 2.9company rating

    Operations manager job in Richmond, VA

    The Regional Director of Warehouse Operations is responsible for leading and optimizing warehouse operations across multiple facilities within a defined geographic region. This role ensures consistent execution of best practices in receiving, picking, packing, shipping, inventory control, and workforce management. The director will drive operational efficiency, team development, process standardization, and performance metrics while partnering cross-functionally with inventory, sales, and quality teams. This role does not include responsibilities for logistics/transportation or facilities management. Key Responsibilities 🔹 Regional Warehouse Leadership Oversee day-to-day warehouse operations across multiple sites within the region. Ensure operational consistency by implementing and enforcing standardized processes and procedures across all warehouses. Provide leadership, coaching, and performance management for warehouse managers and supervisors. 🔹 Inventory Control & Accuracy Partner with inventory control teams to maintain accurate stock levels. Ensure proper receiving, put-away, picking, and cycle counting practices. Monitor and resolve inventory discrepancies. 🔹 Operational Efficiency Identify and implement process improvements to increase efficiency, accuracy, and throughput. Track key operational KPIs (e.g., order accuracy, pick rates, labor productivity, shrink). Lead cross-training and labor optimization initiatives. 🔹 Quality, Safety & Compliance Ensure compliance with all internal SOPs and relevant regulatory standards. Partner with Safety and Quality teams to enforce warehouse safety protocols and quality checks. 🔹 Communication & Collaboration Work closely with cross-functional departments (Inventory Control, Sales, Customer Service) to support fulfillment and service goals. Serve as the regional point of contact for operational escalations, audits, and continuous improvement initiatives. Qualifications Required: 5+ years of warehouse operations experience, including 3+ years in a multi-site or regional leadership role. Proven ability to lead teams, drive performance, and implement process improvements. Strong understanding of WMS systems, inventory control principles, and lean practices. Preferred: Experience in distribution. Experience with Eclipse Software. Familiarity with Six Sigma, Lean, or other continuous improvement methodologies. Key Competencies Warehouse Operations Leadership Inventory & Process Accuracy Cross-Site Coordination Team Development & Coaching KPI Monitoring & Improvement Communication & Collaboration Travel Requirements 30-50% regional travel to warehouse locations. Compensation Details: The expected base salary for this position is starting at $120,000 annually depending on experience. Why should you join Shepherd Electrical Supply? At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory. We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy! Apply now and find out what's next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
    $120k yearly Auto-Apply 12d ago
  • BPO District Manager

    Blueprint30 LLC

    Operations manager job in Richmond, VA

    ADP is hiring a Major Account Business Process Outsourcing Sales Representative. Thanks for clicking! Let us tell you some more... Are you high-reaching and unstoppable, with a can't-stop-won't-stop attitude and an urge to persevere until you get the job done? Is your desire to learn and grow insatiable? Most importantly, do you love people and thrive in a fast-paced, team environment? Well, then you might be just the person we're looking for! WHAT YOU'LL DO: Responsibilities Drive Our Business Forward Overlay Major Account Sales Representatives within a geographic territory to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans Implement a top-down sales strategy targeting Presidents, CEOs, CFOs, and Owners to build a network with C-level executives. Now that's what we call networking. Deepen Relationships Across the ADP Family In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate Daily Serve as a trusted advisor to your clients. Develop and maintain relationships with other internal groups within the territory. #WorkSmarter EXPERIENCE YOU'LL NEED: Required Qualifications 5+ years of quota carrying, outside business-to-business sales experience An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills to C-suite level executives Track record of over-achieving quota while managing a complex sales process Ability to work in a fast-paced, team environment Demonstration of successful internal and external partnership in past sales roles
    $84k-136k yearly est. 3d ago
  • BPO District Manager

    Adpcareers

    Operations manager job in Richmond, VA

    ADP is hiring a Major Account Business Process Outsourcing Sales Representative. Thanks for clicking! Let us tell you some more... Are you high-reaching and unstoppable, with a can't-stop-won't-stop attitude and an urge to persevere until you get the job done? Is your desire to learn and grow insatiable? Most importantly, do you love people and thrive in a fast-paced, team environment? Well, then you might be just the person we're looking for! WHAT YOU'LL DO: Responsibilities Drive Our Business Forward Overlay Major Account Sales Representatives within a geographic territory to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans Implement a top-down sales strategy targeting Presidents, CEOs, CFOs, and Owners to build a network with C-level executives. Now that's what we call networking. Deepen Relationships Across the ADP Family In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate Daily Serve as a trusted advisor to your clients. Develop and maintain relationships with other internal groups within the territory. #WorkSmarter EXPERIENCE YOU'LL NEED: Required Qualifications 5+ years of quota carrying, outside business-to-business sales experience An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills to C-suite level executives Track record of over-achieving quota while managing a complex sales process Ability to work in a fast-paced, team environment Demonstration of successful internal and external partnership in past sales roles
    $84k-136k yearly est. 3d ago

Learn more about operations manager jobs

How much does an operations manager earn in Richmond, VA?

The average operations manager in Richmond, VA earns between $55,000 and $138,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Richmond, VA

$87,000

What are the biggest employers of Operations Managers in Richmond, VA?

The biggest employers of Operations Managers in Richmond, VA are:
  1. Precision Walls
  2. GRTC Transit System
  3. Grandbridge Real Estate Capital
  4. Compass Group USA
  5. Capital One
  6. QTS
  7. VHB
  8. Amazon
  9. General Services Corporation
  10. Riverside Logistics
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