Operations manager jobs in Riverview, FL

Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems

About PCS PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes. Position Summary The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained. Key Responsibilities Operational Oversight Manage day-to-day office and business operations across multiple PCS locations. Oversee administrative and procedural functions to ensure consistency and efficiency. Develop, implement, and maintain operational policies and procedures to enhance company performance. Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope. Team & Staff Coordination Supervise and support administrative staff. Coordinate schedules and attendance management for staff. Support onboarding and offboarding processes for employees. Ensure internal communication and collaboration between departments. Administration Manage vendor relationships and purchase approvals. Assist leadership with financial reporting and budget tracking. Maintain and update company documentation, contracts, and handbooks. Technology & Systems Oversee office technology operations and ensure systems are functioning efficiently. Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting. Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting. Leadership Support & Compliance Provide administrative and strategic support to executive leadership. Coordinate company meetings, events, and internal initiatives. Ensure compliance with company policies and safety regulations. Identify operational inefficiencies and recommend improvements. Qualifications & Skills 3+ years of experience in operations management, office administration, or business management. Proven leadership and team management abilities. Strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Office Suite and related business systems. Familiarity with Autotask or similar service management software preferred. Excellent written and verbal communication skills. Ability to work in a fast-paced, multi-office environment with minimal supervision.

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Your Role at KIK The Plant General Manager for Household will be accountable for the successful operation of a multi-product manufacturing facility (bleach, laundry, window wash, and/or cleaners) with an annual throughput of 3-15 million bottles. Reporting to the Household Vice President of Operations, the Plant General Manager will be responsible for establishing and maintaining a robust operating model and positive winning culture centered around safety, employee engagement, productivity, reliability and quality while meeting throughput and conversion cost per unit expectations. The individual will drive continuous improvement performance through clear vision and direction, team cohesion, empowerment, active engagement across the facility and strong accountability. What You'll Be Doing Establishment and Continuous Reinforcement of Plant Culture Role model and hold the organization accountable to the One KIK culture of safety, integrity, collaboration, transparency, and accountability Drive safety as the number one priority within the plant Establish and foster a plant culture of teamwork, collaboration and engagement, ensuring employees have clear direction, frequent communication, recognition and accountability for results. Establish and maintain a work environment that drives employee engagement, retention and tenure, including physical environment, leadership treatment of employees, shift schedules, etc. Be a visible on the floor leader who consistently reinforces the culture with employees through a regular communication strategy of frequent and daily plant floor presence, direct report 1:1s, skip levels, small group roundtables, town halls, and individual engagement Regularly monitor employee engagement and turnover, taking immediate action to address internal plant contributors to adverse results Operational Excellence Lead a robust operating cadence across the plant and warehouse, focused around established production and distribution plans and key priorities, setting and achieving a high standard for results Ensure compliance with applicable OSHA, EPA, Department of Homeland Security, and other applicable regulatory and environmental requirements. Responsible for the production plan in coordination with the broader Household Supply Chain organization Set clear objectives and priorities, ensuring team understands deliverables. Establish and manage the execution of plant-based KPIs that drive operational performance and financial results to operate with clear visibility into plant performance, including the establishment of a formal review cadence to measure outcomes and drive accountability Management of plant P&L vs budget and prior year. Partner with Plant Controller to manage key drivers to achieve financial results. Manage plant operating budget to ensure effective cost management. Deliver budgeted manufacturing volume and conversion costs per unit in support of the financial commitments of the company. Ensure plant machinery operates efficiently and effectively, including timely repairs and the utilization of active PM programs Ensure operational processes meet quality and cost targets while insuring 98%+ or better timely fill rate of customer orders. Ensure plant shift schedules are established to achieve production requirements while maintaining employee engagement and regulatory/customer compliance Drive quality excellence, ensuring all products meet quality standards with no withdrawals or recalls Define and champion the identification and proposal of CAPEX project. Ensure projects are actively managed to ensure timely and effective implementation Identify and implement initiatives for rationalization, efficiency, process simplification, consistency improvements and enhance operational agility Talent Hire, grow and develop production staff and continuously increase plant top talent Assess and actively manage talent placement in key leadership roles to ensure alignment with required skills, leadership, and culture to support long term plant success model Establish and actively manage headcount to ensure required positions are identified and in place to support the production forecast Ensure all positions are clearly defined, including hiring criteria and position deliverables Actively participate in hiring process for key plant positions, engaging in requisition creation, intake meetings, interviews and debriefs in an active and timely manner.Holding plant leaders accountable for the same in their areas of responsibility. Ensure all hired employees receive robust onboarding and on-the-job-training to support strong individual and team performance Drive performance for all employees, ensuring robust goals are established with specific KPIs to drive accountability Formally identify top talent through evaluation of performance and potential, establishing formal development and career progression plans as follow-on actions Promote and support career pathing for plant floor employees, driving ongoing training to support upskilling/multi-skilling across the plant Support and drive accountability for managers to take decisive actions on removing poor performers appropriately Stakeholders Partner collaboratively with Key Stakeholders including Senior Leadership, EHS, HR, Quality, Engineering and Distribution/Transportation. Ensure open and clear communication with a collaborative mindset to achieve mutual goals Gain consensus of strategic priorities and timeframes, appropriately working through areas of disagreement Effectively engage with individuals at all levels of the organization, including front line employees, senior leaders and external stakeholders What You'll Bring Bachelor's Degree in a Technical field preferred or equivalent experience Demonstrated managerial experience in a manufacturing setting. Ability to manage a complex vertically integrated operation. A transformational leader with the ability to drive an engaged culture across a manufacturing environment. Strong problem-solving, negotiating, and decision-making skills with the proven ability to manage complex situations. Proficiency with computers, including the Microsoft Office Suite (Word, PowerPoint, Excel, Access, and ERP systems such as JDE/SAP. Ability to analyze and interpret financial data and speak to variances on a daily & monthly basis. Strong interpersonal skills, collaborative leadership style, and the ability to interface at all levels of the organization, including front-line employees, plant leaders, BU leadership, and senior leadership. Leads and demonstrates the ability to hold the organization to a high standard of ethics and integrity. Experience in Chemical process engineering preferred. Continuous Improvement, Lean Manufacturing or 5S experience preferred. What You Will Get KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. About KIK We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products. Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics. Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity. KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex,

***This is NOT a role with ForceBrands*** Executive Operations Manager / Family Office Lead 📍 St. Petersburg, FL (In-person, full-time) 💼 Confidential Client Are you energized by bringing order to complexity? A fast-moving entrepreneur with multiple ventures is seeking a highly capable operator to run the business, property, financial, and family logistics that keep everything moving. If you thrive in a role where no two days look the same - and you love building systems that make life and work more seamless - this could be the opportunity. This is not a traditional EA role. It's broader, more autonomous, and central to how this household and set of businesses operate. What You'll Own Financial & Administrative Operations Coordinate with accountants, bookkeepers, and advisors on taxes, reporting, payments, and insurance renewals. Maintain dashboards for cashflow, investments, and portfolio activity. Manage documentation and filings across multiple entities. Property & Vendor Management Oversee maintenance, projects, and contractor relationships across several properties. Get quotes, manage budgets, and ensure work is completed to standard. Family & Household Support Coordinate calendars, appointments, travel, and logistics for the family. Support day-to-day needs, reservations, errands, and occasional driving. Travel & Schedule Management Book complex travel (heavy points usage) and handle real-time adjustments. Manage a dynamic calendar and anticipate needs. Health & Personal Logistics Schedule medical appointments, track records, and manage insurance claims. Facilitate communication with specialists. Investment Administration Track investments, prepare documentation, and coordinate with advisors. Family Office Buildout (First 6 Months) Digitize years of records, create systems, and centralize information. Build SOPs, financial dashboards, and organizational infrastructure. What Success Looks Like 90 days: Systems organized, dashboards built, recurring workflows managed. 6 months: Operations running smoothly; you're anticipating needs. 12 months: The administrative ecosystem is functioning cleanly and efficiently. Who You Are 10+ years managing complex operations, property portfolios, or high-level executive support. Backgrounds that tend to fit well: accounting/finance, property management, family office operations, or supporting HNWIs. Strong financial literacy and comfort with tax documents, insurance, and investment structures. Highly tech-savvy - comfortable with spreadsheets, cloud systems, and tools like Notion/Airtable/QuickBooks. Excellent judgment and discretion with sensitive information. Calm, proactive, organized, and energized by variety. Able to interface seamlessly with advisors, contractors, and family members. Located in or willing to relocate to St. Petersburg, FL. Compensation 💵 $100,000-$120,000 base salary ➕ Performance bonus ➕ Health insurance If you're a builder of systems, a steady operator, and someone who takes pride in making everything around you run smoothly, this role offers high trust, autonomy, and direct exposure to entrepreneurship and investment operations.

AV Manager : The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.

IN A NUTSHELL Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Manage a service team of assigned Division. Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers. Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs. Responsible for executing service inspections on time and resolution of system deficiencies. Manage a budget and meeting revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential. Report monthly financial performance in an effective manner to management and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Facilitate a high-performance culture that includes annual performance reviews and development initiatives. Assist with manpower planning and allocation. Responsible in part for customer satisfaction and cash collections. Works closely with the sales and installation teams to support the growth and profitability of the Division. Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives. WHAT WE LIKE ABOUT YOU Two years of experience in a service supervisory role within the fire detection, fire protection, or security environment. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and/or electrical systems. Working knowledge of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. Valid driver's license. Must be able to pass a background check and drug screening. Able to work independently. Excellent organizational, decision-making, and communication skills. Proficient in NFPA codes and standards. Strong computer skills; proficient at Microsoft Office. Knowledge of OSHA safety standards. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director Operations - Bartow Regional Medical Center Summary: Director of Operations is responsible for non-clinical support areas and assigned clinical areas. Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract). Administrative responsibilities include taking administrative call. Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care. Minimum Qualifications: Required Experience: Minimum 3 years of formal healthcare operations management experience Must have construction project management experience Required Education: Required: Bachelors Degree - Related Field Preferred: Masters Degree - Related Field Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled

OUR TEAM IS GROWING ONCE AGAIN! Come join the #FunInTheSun The General Manager is responsible for managing day to day operations of Food & Beverage operations. This is a hand's on position that includes oversight of all aspects of operations including cost of sales, customer experience and revenue growth. Must be able to be proactive in solving problems and identify new revenue opportunities evaluating risk/reward formula in decision making process. DUTIES AND RESPONSIBILITIES: Customer Experience-exceeding overall customer's expectations Daily walkthrough-providing feedback to various areas Providing effective communication to management team and staff Menu development revision of menus as required Effective management of events and holidays Management of all financial reporting including but not limited to inventory, revenue and customer satisfaction Assist Accounting with any follow up needed with daily operational items (cash drop variance, credit cards, accounts receivable, payroll, etc.) Oversight of effective cost management (payroll & cost of sales are the largest expenses) Work with VP F&B on quarterly adjustments to marketing program to achieve customer satisfaction goals Conduct regular staff meetings Provide assistance as needed with other F&B operations or projects within Suntex Planning and oversight of training and development for employees and managers Achieve or exceed annual budget Compliance with local health department regulations Continue to promote an environment that encourages teamwork Maintain an open-door policy with staff EDUCATION AND EXPERIENCE: Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role Proven customer service experience as a manager Ability to organize and prioritize work Knowledge of computers (MS Word, Excel). Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Ability to work in a team environment to achieve team, department and corporate goals Ability to collaborate effectively with internal and external customers Adaptable to a fast-paced environment Some knowledge of marina operations or willingness to be trained in them Effective communicator who can collaborate with teammates and guests Ability to organize and prioritize work Must have flexible schedule to include working weekends and holidays during busy season;

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for a Store Manager to join our incredible Hyde Park Tampa team. The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership / management role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills.

Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. Job responsibilities Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. Lead, coach, train, and support a small team of direct reports as a working leader. Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. Coordinate year-end activities, including bulk participant communications. Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. Required qualifications, capabilities, and skills A seasoned operations leader with 5+ years of experience in Retirement Administration. End-to-end process-oriented, with a focus on improving outcomes and participant experience. Proven project management and system testing experience. Excellent communication skills, with the ability to build strong relationships with stakeholders. Strong emphasis on controls and issue prevention, complemented by proactive communication. Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. Strong people leadership skills, with experience in coaching and team communication, both written and verbal. Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. * Implement strategies to optimize efficiency, reduce costs, and improve service levels. * Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. * Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. * Ensure compliance with health, safety, and regulatory standards across all operational areas. * Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. * Manage budgets and allocate resources effectively to meet operational targets. * Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: * Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. * 7+ years of experience in operations management, with at least 3 years in a senior leadership role. * Strong knowledge of warehouse and distribution center processes and best practices. * Proven leadership skills with experience managing large teams in a fast-paced environment. * Excellent problem-solving, communication, and project management abilities. * Proficiency in Microsoft Office and familiarity with ERP/WMS systems. * Bilingual (English/Spanish) a plus.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment. Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.

**Who is Stanley Martin Homes?** At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first. Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible. If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of. **Explore Opportunities Today** **A day in the life of a Director of Field Operations (DFO)** As a DFO, you will oversee the construction and warranty activities at each of your assigned neighborhoods. Most days you will make site visits to your neighborhoods to ensure construction and warranty processes are being followed among all Stanley Martin Team members in order to create safe and efficient job sites. A big part of your job is to make sure you have the right team in place with all the necessary coaching to best do their job. This may be done through weekly team members or 1:1s with your direct reports. When you are not in the field, you will attend meetings at the divisional office including the Operations and Land Planning Meetings to provide updates on your neighborhoods to a larger audience including division, sales, land, and purchasing leadership. Using key reports, you will look to identify areas of improvement in existing processes or team member performance. At the end of each day your goal is to help reach the monthly and annual company goals while providing a safe and efficient jobsite for your team and our homebuyers. **Technical Tools Used Daily** + DXC Homebuilder One (HB1) + Microsoft Office Suite + SharePoint + Looker **What is Stanley Martin looking for in a Director of Field Operations?** The ideal DFO candidate is goal oriented and is driven to keep up to the standards the company has set for safety and efficiency. The DFO has outstanding attention to detail and is the ability to handle multiple projects or tasks at the same time. Results driven in nature, brings a positive attitude, and is eager to take on new challenges. **Must Haves:** + Extensive residential construction experience and previous management experience + Exudes active listening, confidence, and respect when communicating with others + Strong relationship building and conflict resolution skills + Exceptional project management and organizational skills to best prioritize your days + Works well with a direct team and other internal departments towards a common goal + Detail oriented to effectively complete tasks + Goal oriented **Nice to Haves:** + College degree **What's In It For Me:** + Access to competitively priced, high-quality health care options through Aetna, and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options) + Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA) + Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care + 12 weeks of paid maternity leave through our Short-Term Disability Plan + Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program + Continue your education with tuition and certification reimbursement + Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave + Protect yourself from identity theft or travel mishaps with our no-cost coverage + Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon + Get access to your paycheck early with an advanced pay option through Dayforce Wallet + Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation's fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by _Builder_ Magazine, Stanley Martin Homes is driven to deliver on its mission to "design and build homes people love at a price they can afford." At Stanley Martin Homes, you're not just joining a company-you're joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams. To hear from our team members about why they love working at Stanley Martin Homes, click here (************************************************* . \#StanleyMartinHomes **Job Details** **Job Function** **Director** **Pay Type** **Salary** Our company adheres to the spirit and intent of EEO. We promote a safe and drug-free workplace. We offer a competitive package of compensation, benefits, and a remarkable working environment. EOE/M/F/D/V/SO

Benefits: 401(k) 401(k) matching Company car Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance About Us: Every day, we celebrate a shared commitment to provide solutions that bring dreams to life for homeowners. We know our success comes from the hands and hearts of our installers, but you're their eyes and ears, which is why we invest in your growth, recognize your efforts, and treat you like family. When you join us, youre not just starting a job - youre becoming part of a company that values you, supports you, and is proud to grow with you. From our database for ongoing education in leadership training to our unique bonus structure for Regional Operations Managers, we make sure youre fast-tracked for success! Job Description: Our Regional Operations Manager leads with purpose, guiding a dedicated a large team in turning our projects into experiences that customers will cherish for years to come. This role is about more than overseeing operations - its about inspiring people, fostering teamwork, and creating a buy in environment where both employees and installation teams feel supported and empowered to do their best work. As the leader of your regional area, youll be the bridge between vision and execution, ensuring every detail is handled with care and every project reflects the quality and craftsmanship our company stands for. If youre a natural leader who thrives on building people up while driving excellence, this is an opportunity to make a lasting impact on homes, customers, and our team. Availability for rotating Saturday mornings is required. Responsibilities: Setting clear short and long-term goals for your team Streamlining workflows and delegating tasks with precision, often creating multi-week correctional action plans involving several departments Problem solving - the ability to navigate through unique customer service and installation issues Implementing best practices for your workroom to maximize buy-in and customer satisfaction Hands-on leader who thrives in what can be a fast-paced, high-volume environment Basic knowledge of balance statements, profit and loss, and accounting Strategic, high-level critical thinking to hit forecasted revenue goals Benefits: 401K Matching 401K (up to 6%) Health, Vision, and Dental Insurance (outstanding coverage plans we believe in the health and wellbeing of our employees) Free Uniforms Generous, cumulative PTO as your tenure in the company increases Company vehicle, Apple Iphone, and Company Credit Card for travel/dining expenses Exclusive Bonus Structure: Paid Monthly - uncapped bonus earning potential for your workroom! 1:1 training with some of the industrys most talented Regional Directors and President, coupled with a Digital Library of ongoing education in Leadership Training and re-onboarding modules to ensure youre on the path to Regional advancement Requirements: 5 years of Managerial/Operational Experience ( Construction industry related installation departments) Bachelors Degree or proven equivalent experience Availability to work Saturday morning Forklift training (we will train and certify you!) Reliable transportation and a valid Drivers License Pass a background check

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Talent Operations Director - TA and Workforce Strategy leads a global team responsible for the development, design, documentation, and execution of centralized operational processes related to recruitment and pre-hire activities. The director also leads a team of talent professionals who transform concepts and policies designed in the Centers of Expertise and/or by the Talent Partner Leads into well-executed programming. This role drives service focused operational excellence by leveraging workflows and technologies that centralize administrative and repeatable tasks, optimizing performance and efficiency across the Talent functions. The Director ensures high quality through robust audit processes, promotes continuous improvement, and fosters knowledge transfer to stakeholders across the organization. The Director will maintain an understanding of industry trends and best practices and use innovative solutions to implement appropriate changes. Job Responsibilities * Lead and manage a team of people managers/supervisors overseeing day-to-day execution of centralized, repeatable talent processes for the assigned focus area. * Set strategic priorities and roadmaps to guide operational execution and continuous improvement. * Design, implement, and optimize global business processes, leveraging technology to drive efficiency and consistency. * Maintain a culture of operational excellence, identifying and addressing inefficiencies, and centralizing processes where possible. * Collaborate closely with Centers of Excellence (COEs) and other stakeholders to ensure alignment, facilitate knowledge transfer, and delineate clear delegation of work. * Oversee documentation and training of business processes to drive knowledge transfer and support stakeholders. * Formulate and communicate project plans for new talent programming and operational process rollouts, including training, documentation, and change management. * Ensure infrastructure and team structure can scale and adjust to business needs, with appropriate budget oversight and accountability. * Act as a point of escalation for complex problems and ensure high-quality, client-focused service delivery. * Track and report on operating results to ensure progress toward strategic, operational, and compliance goals. * Proactively collaborate with the HRIS team to ensure systematic business processes are designed to optimize global operational excellence while being scalable for future growth. * Foster a culture of curiosity and experimentation, encouraging the team to explore new technologies, methodologies, and approaches to improve talent operations. * Identify, assess, and implement emerging technologies-including AI and automation-to streamline workflows, enhance service delivery, and enable scalable solutions across the organization. Additional Responsibilities * Manages a team of people managers/supervisors that oversee the day-to-day execution of all centralized repeatable talent processes related to TA including business alignment, attraction, application selection, interview evaluation and assessment, pre-boarding, and hire. * Oversees teams responsible for interview selection and event operations, including specialized programming for diversity and mobility programs globally. * Oversees management of new hire data, employment mobility and organizational changes to ensure accuracy and consistency, acting as a point of escalation for complex questions. * Oversees administrative and operational support for compliance related audits and reports such as OFCCP, EEOC, AAP, and onboarding compliance reporting and government driven reporting and audits. Auditing administrative mobility support, such as coordinating logistics and processing data changes in Workday via requisition and competitive activity. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $147,000 - $260,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

The Administrative Director for Nursing Operations serves on various hospital committees and collaborates with Orlando Health leadership, Hospital President and administration, the hospital management team, hospital medical staff leadership and the medical staff. Key components of this leadership role include monitoring quality and budgeting standards, ensuring patient satisfaction, and effectively managing to achieve hospital and organization-wide goals. This position is responsible for providing direction and oversight for multiple operational areas and/or multiple department leaders. Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Opening in summer 2026, Orlando Health Watson Clinic Lakeland Highlands Hospital - a state-of-the-art, seven-story, multi-specialty hospital - will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds 11 operating rooms and four cardiac interventional suites Dedicated labor and delivery services - including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens Comprehensive cardiovascular, neurology, and oncology services Advanced surgical procedures Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Benefits Beyond the Expected Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Benefits that begin on Day 1 Four (4) weeks paid parental leave Debt-free degrees through our Preferred Education Program Tuition reimbursement and loan repayment programs Back-up childcare and elder care Fertility benefits and adoption assistance NCLEX reimbursement Free NCPDs for RN license Free Kaplan review courses Dedicated RN career counselor and GN Coordinators to develop you Specialty certifications reimbursement And more! Responsibilities Essential Functions • Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory/governing bodies. • Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes, and quality outcomes. • Embraces workplace diversity and participates in organizational policy formulation and decision-making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Integrates technology to support the improvement of patient care and workload of team members. • Manages team members, overseeing recruitment, development, retention, supervision, evaluation, and productivity. • Demonstrates proficiency in sound business practices and operational excellence. • Applies key financial principles and organizational financial targets to departmental projects/budgets. • Achieves financial and operational benchmarks by developing capital and operating budgets and monitoring all operational expenses. • Ensures the development, implementation, and evaluation of evidenced-based, quality clinical nursing practices consistent with nursing research, organizational and national practice standards. • Demonstrates initiative and situational leadership skills. • Embraces, communicates, and promotes effective change. • Ensures the patient experience is exceptional. • Serves as a liaison to administration for team members. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. • Facilitates and supports team member involvement in professional and organizational activities. • Upholds self and staff accountable to comply with ethical principles, corporate compliance, and standards of practice. • Holds self and others accountable to Orlando Health's mission, vision, and values. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. Qualifications Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN) or graduate degree in business or health-related field required. Licensure/Certification • Current professional license as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • National leadership board certification through the American Nurses Credentialing Center (ANCC); NEA-BC within two (2) years. • May require one or more of the following certifications based on the assigned patient population: • Advanced Cardiovascular Life Support (ACLS) • Pediatric Advanced Life Support (PALS) • Neonatal Advanced Life Support (NALS) • Trauma Nurse Core Course (TNCC) Experience • Two (2) years of experience in management of an acute care or outpatient setting. Education/Training • Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required. • Master of Science in Nursing (MSN) or graduate degree in business or health-related field required. Licensure/Certification • Current professional license as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Current Basic Life Support (BLS) certification. • National leadership board certification through the American Nurses Credentialing Center (ANCC); NEA-BC within two (2) years. • May require one or more of the following certifications based on the assigned patient population: • Advanced Cardiovascular Life Support (ACLS) • Pediatric Advanced Life Support (PALS) • Neonatal Advanced Life Support (NALS) • Trauma Nurse Core Course (TNCC) Experience • Two (2) years of experience in management of an acute care or outpatient setting. Essential Functions • Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory/governing bodies. • Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes. • Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes, and quality outcomes. • Embraces workplace diversity and participates in organizational policy formulation and decision-making. • Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care. • Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change. • Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes. • Integrates technology to support the improvement of patient care and workload of team members. • Manages team members, overseeing recruitment, development, retention, supervision, evaluation, and productivity. • Demonstrates proficiency in sound business practices and operational excellence. • Applies key financial principles and organizational financial targets to departmental projects/budgets. • Achieves financial and operational benchmarks by developing capital and operating budgets and monitoring all operational expenses. • Ensures the development, implementation, and evaluation of evidenced-based, quality clinical nursing practices consistent with nursing research, organizational and national practice standards. • Demonstrates initiative and situational leadership skills. • Embraces, communicates, and promotes effective change. • Ensures the patient experience is exceptional. • Serves as a liaison to administration for team members. • Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations. • Facilitates and supports team member involvement in professional and organizational activities. • Upholds self and staff accountable to comply with ethical principles, corporate compliance, and standards of practice. • Holds self and others accountable to Orlando Health's mission, vision, and values. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.

* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: * Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. * Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). * Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). * Execute team-focused hospital visits that allow staff members to share feedback and concerns. * Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience * Engage with hospital teams to gain a strong knowledge of the local market. * Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. * Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience * Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. * Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: * Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. * Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. * Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: * Develop, support, and maintain the ecosystem and hospital strategic planning efforts. * Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. * Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. * Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: * Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. * Approachable and available to hospital leadership teams and regional support teams. * Ability to hold team members accountable to commitments, tasks, and responsibilities. * Create a clear meeting cadence with hospital teams and able to navigate complex situations. * Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. * Must maintain a growth mindset and translate vision and strategic thinking into measurable action. * Proactive, not reactive, and able to assess trends with a solution-oriented mindset. * Well-developed interpersonal skills, skilled and open communicator. * Passion for pets and their health and well-being. * Frequent travel required to be in hospitals on a determined (with VP) cadence. * Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). * Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. * Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: * DVM or bachelor's degree in business, operations management (or equivalent) * 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. * Veterinary GP and Emergency and Multi- Specialty background is a preferred * Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.