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Operations Manager DC
Amico Lane 4.4
Operations manager job in Washington, DC
We are searching for a full-time Condominium OperationsManager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operationsmanager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial ManagementManage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
$96k-139k yearly est. 5d ago
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Division Manager
Vertex Integration Partners
Operations manager job in Washington, DC
Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world.
This is a senior leadership role with full ownership over people, projects, and performance in a high growth region.
Why this opportunity stands out
This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction.
If you are currently operating as a Senior Project Executive, OperationsManager, or Division level leader and want more influence, scale, and upside, this role offers that path.
Responsibilities
Lead all operational aspects of the division including project execution, staffing, safety, and financial performance
Oversee multiple large scale mission critical and data center projects simultaneously
Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff
Drive client relationships with hyperscale, colocation, and mission critical customers
Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth
Own division level P and L, forecasting, and operational metrics
Ensure safety, quality, and schedule excellence across all active projects
Ideal background
15 plus years of experience in electrical construction or mission critical construction
Proven leadership experience managing large teams and complex projects
Strong background in data centers, mission critical, and large scale commercial electrical work
Experience operating at the Project Executive, OperationsManager, or Division Manager level
Ability to lead in a fast paced, high accountability environment
Strong financial and operational acumen
Location
Northern Virginia
Local leadership presence expected
Relocation support available for the right candidate
Compensation and benefits
Highly competitive base salary
Performance based bonus structure
Long term incentive and ownership mindset culture
Comprehensive benefits package
Backing of a large, financially strong national contractor
Exact compensation will be commensurate with experience and scope of responsibility.
Why partner with Vertex
Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.
A leading commercial real estate finance company seeks an AVP, Debt Operations Analytics to lead data-driven solutions. You will define and oversee KPI/KRI strategy, manage dashboard reporting in Power BI, and work closely with Compliance for data quality. This role requires 5+ years in analytics within financial services and expertise in AI tools. The position offers a salary range of $100,000 - $110,000 with a discretionary bonus.
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$100k-110k yearly 5d ago
Senior Business Operations Manager
Cylogic
Operations manager job in Ashburn, VA
Excited to share that we're opening a key role on our team, Senior Business OperationsManager. This position sits at the heart of our organization, partnering closely with leadership across sales, finance, engineering, and product to shape strategy, optimize operations, and drive scalable growth.
If you love blending analytics with execution, thrive in cross-functional environments, and want to help build and commercialize new cloud-focused offerings in a fast-growing company, we'd love to meet you.
Turn data, market insight, and cross-functional alignment into business impact.
Responsibilities/Duties:
Develop and maintain unit economics and margin models that reflect underlying cloud infrastructure and partner business models.
Support revenue forecasting and scenario modeling for existing and new products and services.
Evaluate new product and service concepts for commercial viability, including offer definition, target segments, unit economics, and recommended pricing and packaging.
Monitor the market, partner ecosystem, and competitive landscape and synthesize findings into clear positioning, risks, and opportunities.
Translate sales and partner feedback into structured business requirements, use cases, and messaging themes.
Partner with engineering and sales teams to turn validated use cases into scalable, repeatable offerings including SKUs and launch plans.
Support planning and execution of proofs of concept and special projects, including coordination of logistics across internal teams and external partners.
Work closely with sales, finance, leadership, and periodically engineering to align on priorities, cost models, and execution plans.
Use simple project management practices and tools to track work, manage deadlines, and keep stakeholders aligned across multiple concurrent initiatives.
Identify opportunities to improve reporting, workflows, and decision support tools, and help design a more standardized pricing and deal structure process over time.
Develop and maintain core productization assets such as internal materials, product requirement documents, and operational checklists.
Perform other related duties as assigned.
Experience and Core Competencies:
Bachelor's degree in a relevant field required; master's degree preferred
5+ years of experience in business operations, revenue operations, pricing, strategy, FP&A, management consulting, or a similar analytical and cross-functional role, preferably in a B2B technology or cloud infrastructure environment.
Experience working in an early stage or growth stage startup environment.
Strong quantitative and financial analysis skills, including advanced Excel modeling, unit economics, and scenario analysis.
Proven ability to create clear written and visual communication, including presentations and customer- or partner-facing collateral.
Proficiency with spreadsheet and data tools, Excel and Airtable preferably, and familiarity with CRM and marketing tools, preferably HubSpot.
Physical Requirements:
Lifting to 50 pounds
Frequent sitting, walking, standing, bending.
$111k-148k yearly est. 5d ago
Director of Operations
Mad Science of Washington Dc
Operations manager job in Silver Spring, MD
Director of Operations (Hands-On, Growing Organization)
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$105,000-$130,000 + Benefits
About the Role
Mad Science of DC-Maryland-Virginia brings hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our mission is to make science exciting, memorable, and fun for kids, and behind the scenes, that takes a thoughtful, well-run operation.
We're hiring a Director of Operations to lead that operation. This role is designed for someone who is strong operationally and ready to grow. You don't need to have done
everything
listed below at full scale before. You will work closely with the owner, especially during your ramp-up period, and receive hands-on support as you take ownership of systems, people, and day-to-day execution.
This is a hands-on leadership role for someone who enjoys solving real problems, managing people, and building systems that make life easier for teams in the field. You'll work closely with the owner and leadership team, oversee day-to-day operations, and steadily improve how we schedule, staff, train, and support a large, multi-site organization.
If you like variety, responsibility, and seeing the direct impact of your work, this role offers all three.
This position is best suited for someone who:
Likes being in the mix, not siloed
Is comfortable juggling logistics, people, and priorities
Enjoys building structure in active, fast-moving environments
Wants to grow with an organization that values trust, autonomy, and mission
You won't be dropped into chaos, but you also won't be bored.
What You'll Be Responsible For:
Logistics & Scheduling (Core Function)
Build and manage weekly schedules for programs at 100+ schools
Assign 20-30 instructors during the school year and 80+ instructors in summer
Ensure 100% program coverage with minimal last-minute changes
Optimize instructor travel routes, timing, and resource allocation
Oversee equipment flow, supply kits, and warehouse coordination
Maintain a stable, predictable logistics rhythm across the organization
Team Leadership
Lead Senior Instructors, Zone Coordinators, and instructional staff
Run training, onboarding, and staff development programs
Ensure consistent, high-quality program delivery across sites
Summer Operations (High-Volume Season)
Serve as first point of contact for routine counselor issues
Handle typical parent calls and moderate behavior concerns
Provide rapid problem-solving support to staff on-site
Escalate serious behavior or safety issues directly to the owner
Ensure camps run smoothly, safely, and with high parent satisfaction
Hiring & Staffing
Own recruiting, interviewing, hiring, and onboarding
Build and maintain seasonal hiring pipelines
Develop staffing plans for both school-year and summer demand
Office Operations & Culture
Help maintain a positive, energetic, mission-driven office culture
Collaborate with the owner on staff performance tracking
Lead internal events (team gatherings, holiday events, staff appreciation)
Customer, School & Parent Support (School Year)
Resolve operational issues quickly and professionally
Provide program quality oversight
Support the sales team during high-volume periods when needed
Compliance & Standards
Maintain background checks, certifications, and safety documentation
Keep policies updated and properly documented
Create and maintain SOPs for key operational processes
Strategic Growth Support
As the company grows, you'll partner with leadership to:
Identify opportunities to scale
Improve and automate operational systems
Increase organizational capacity
Forecast logistics and staffing needs for expansion
Ensure infrastructure supports smart, sustainable growth
This role has significant influence over how Mad Science evolves in the coming years.
What Success Looks Like (After Ramp-Up)
These goals are directional targets, not day-one expectations. We focus on steady improvement, clear communication, and solving problems as they arise. These are the outcomes we work toward together over your first 6-12 months:
95-100% of programs staffed at least 7 days in advance
Less than 3% same-day staffing changes
98%+ on-time program start rate
Measurable reduction in instructor travel time within 6 months
Parent & school satisfaction rating of 4.7+/5
Summer hiring completed by May 15
Full implementation of SOPs within 6 months
Strong seasonal staff retention and training completion
Success here is about stability, predictability, and continuous improvement - not perfection.
Hours & Location
Full-Time · In-Person
12065 Tech Rd, Silver Spring, MD
School Year:
Monday-Friday, 9:00 AM - 5:00 PM
Summer (10 weeks):
Monday-Friday, 8:00 AM - 4:00 PM
Summer includes after-hours availability for urgent scheduling or staffing issues. These situations are typically brief, require quick decision-making, and can be handled remotely. The owner remains actively involved during peak summer weeks and serves as an escalation and support resource.
Compensation & Benefits
$105,000-$130,000, based on experience and demonstrated strength in multi-site operations
Health insurance (60% employer-paid)
Retirement plan with match + Roth IRA option
PTO, holidays, and sick leave
Why Join Us
This is the highest operations role in the company, offering long-term stability, meaningful autonomy, and the opportunity to run a complex, mission-driven organization that reaches thousands of families every year.
You'll build systems that matter, lead people who care, and help shape how Mad Science grows in the years ahead.
$105k-130k yearly 5d ago
District Manager
Prime Group Holdings, LLC 4.6
Operations manager job in Baltimore, MD
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$93k-157k yearly est. 4d ago
Dir, Operations
Deltek, Inc. 4.8
Operations manager job in Herndon, VA
08-Jan-2026
Director, AI Program Leader - Customer Success
US Remote
10512BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Business Summary
Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!
Position Responsibilities
The Director, AI Program Leader - Customer Success will build, scale, and lead Deltek's AI Center of Excellence for the Customer Success business unit, driving innovation, operational efficiency, and strategic alignment across global teams. This role is responsible for defining and executing a comprehensive GenAI strategy tailored for post-sales functions, championing enterprise-wide AI transformation initiatives, and positioning Deltek as a leader in enterprise AI. The Director will collaborate with cross-functional leaders to identify high-impact GenAI use cases, deliver measurable improvements in process efficiency and customer satisfaction, and foster a culture of experimentation and ethical AI use.
Strategic Leadership
Build, scale, and lead the AI Center of Excellence for Post-Sales Functions, driving innovation, operational efficiency, and strategic alignment across global teams
Define and execute a comprehensive GenAI internal use strategy tailored for Post Sales functions
Continuously monitor and analyze emerging industry and technology trends, opportunities, and risks in the GenAI landscape
Provide strategic insights and recommendations to leverage new technologies and mitigate potential risk
Champion GenAI
Spearhead enterprise-wide AI transformation initiatives, delivering measurable improvements in process efficiency, workforce enablement, and customer satisfaction
Leverage industry best practices and emerging technology trends to position Deltek as a leader in enterprise AI
Collaborate with cross-functional leaders & key stake holders to identify & prioritize high-impact GenAI use cases
Solution Development & Implementation
Lead the design, development, and deployment of GenAI solutions across post sales functions
Champion AI-powered enhancements such as automated case summaries, intelligent response drafting, and predictive analytics for customer engagement
Employee Enablement & Literacy
Develop and roll out training programs to elevate GenAI literacy across the Customer Success organization
Promote responsible use of GenAI through education, peer-to-peer knowledge sharing, and continuous learning initiatives
Governance & Risk Management
Establish governance frameworks for GenAI initiatives, including funding, cost tracking, and business value measurement
Serve as a key liaison to the GenAI Governance Group and Steering Committee to ensure alignment with enterprise-wide AI policies
Culture & Innovation
Foster a culture of experimentation, innovation, and ethical AI use
Encourage rapid exploration of emerging tools and technologies to stay ahead of industry trend
Foster adoption of GenAI tools like Copilot agents, Claude Code, and Coveo AI search to streamline workflows and improve service delivery
Qualifications
Bachelor's degree in computer science, computer engineering, AI, Data Science, or related field including Electrical Engineering or Electronics Engineering.
10+ years of experience in technology including 3+ years in AI/ML or Data Science.
Hands-on coding experience is required; proven experience in building and deploying AI-based solutions is strongly preferred.
Experience designing and developing Agentic AI applications is highly desirable. Proven experience in cloud platforms (Azure, AWS, GCP) and MLOps frameworks.
Strong strategic thinking, program management, and executive presence.
Deep understanding of GenAI technologies and their enterprise applications.
Familiarity with AI ethics, governance, and regulatory considerations.
US Citizenship is required.
Key Competencies
Hands-on experience with designing, developing and deploying GenAI and Agentic AI solutions, tools, and frameworks.
Deep understanding of LLMs, prompt engineering, retrieval-augmented generation (RAG), and multi-agent orchestration frameworks.
Established governance models, talent pipelines, and delivery frameworks to accelerate AI adoption and maturity.
Adept at translating AI capabilities into strategic business outcomes-cost optimization, revenue growth, margin expansion, and customer lifetime value.
Experience in building AI business cases, ROI models, and go-to-market strategies.
Demonstrated ability to influence and align product, engineering, sales, and customer success teams in matrixed organizations.
Skilled in executive-level communication, stakeholder engagement, and conflict resolution.
Champion of emerging technologies and agile experimentation, fostering a culture of continuous learning and iterative delivery.
Experience in incubating AI prototypes, running innovation sprints, and scaling MVPs to production.
Compensation Info
The U.S. salary range for this position is $102,500.00-$180,500.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Position Type
FT
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$102.5k-180.5k yearly 2d ago
Autonomous Vehicle Operations Manager
Aceolution
Operations manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle OperationsManager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operatormanagement.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 5d ago
Director, Workgroup Operations
American Hotel & Lodging Association 3.7
Operations manager job in Washington, DC
HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars.
This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes.
Responsibilities:
Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes.
Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning.
Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups.
Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences.
Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives.
Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders.
Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed.
Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes.
Skills and Attributes:
Strong understanding of hotel operations and technology stack that enables it.
Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus.
Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions.
Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making.
Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence.
Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
Adaptability to navigate complex challenges and comfort with ambiguity
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Other:
Hybrid / In-office position based in Washington, D.C.
Moderate domestic and international travel is required.
Target salary range for this position is between $110,000 - $130,000 annually
AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$110k-130k yearly 4d ago
Operations Manager
Gastro Center of Maryland
Operations manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The OperationsManager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operationalmanagement experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
Job ID 2025-13428 # of Openings 1 Category Administrative/Clerical Benefit Type Salaried High Fringe/Full-Time
LMI is seeking an Operations and Performance Management Specialist to support our federal customer in Arlington, Virginia. The Operations Analyst plays a critical role in supporting the efficient and effective execution of executive directives and strategic management initiatives within the A&S, Directorate, Business Operations, Executive Operations office. This position manages and tracks Executive Orders, Presidential Actions, and performance metrics, ensuring alignment with departmental goals. The Analyst serves as a key liaison with the A&S components and Directorate of Administration and Management (DA&M) and utilizes various data management tools, including CATMS, PULSE dashboards and SharePoint, to maintain accurate records and facilitate informed decision-making.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Executive Order and Presidential Action Management:
Tracking and Monitoring: Maintain a comprehensive tracking system for all applicable Executive Orders (EOs) and Presidential Actions (PAs), meticulously monitoring progress against established timelines and milestones.
Coordination and Collaboration: Coordinate with relevant DoD offices and agencies to ensure compliance with EO/PA requirements. This includes facilitating communication, gathering necessary data, and resolving potential roadblocks.
Reporting and Documentation: Prepare regular status reports on EO/PA implementation for senior leadership. Maintain accurate and accessible documentation related to all EOs/PAs, including directives, guidance, and progress updates.
Dissemination of Information: Disseminate information regarding new or updated EOs/PAs to relevant stakeholders within the organization, ensuring timely awareness and understanding of requirements.
Performance Management Support:
Data Collection and Analysis: Collect, analyze, and validate performance data related to key organizational objectives and strategic initiatives.
PULSE Dashboard Management: Utilize PULSE dashboards to monitor performance trends, identify areas of concern, and provide actionable insights to leadership. This includes data entry, customization of dashboards, and generation of reports.
Performance Reporting: Assist in the preparation of performance reports for internal and external stakeholders, ensuring accuracy, completeness, and adherence to reporting guidelines.
Data Management and Systems Administration:
PULSE Data Entry: Accurately and efficiently input data into the PULSE system, ensuring data integrity and consistency.
SharePoint Administration: Manage and maintain SharePoint sites related to executive operations, including document libraries, calendars, and task lists. Ensure site content is organized, up-to-date, and accessible to authorized users.
Forms and Publications Management: Manage and maintain a repository of DoD forms and publications relevant to A&S, ensuring availability and currency.
CATMS Tasking Management: Utilize CATMS for task creation, assignment, tracking, and reporting to ensure accountability and effective management of tasks related to DBO/Executive Operations.
Liaison and Coordination:
Directorate of Administration and Management (DA&M) Liaison: Serve as a point of contact with DA&M for matters related to administrative policies, procedures, and resources.
Inter-Office Coordination: Coordinate with other DoD offices and agencies to gather information, resolve issues, and ensure alignment on strategic initiatives.
Stakeholder Communication: Communicate effectively with a wide range of stakeholders, including senior leaders, program managers, and administrative staff.
Other Responsibilities:
Process Improvement: Identify opportunities to improve the efficiency and effectiveness of executive operations processes.
Training and Support: Provide training and support to staff on the use of PULSE, SharePoint, and other relevant tools and systems.
Records Management: Maintain accurate and complete records in accordance with DoD policies and regulations.
Performs other duties as assigned.
Qualifications
Bachelor's degree is required from an accredited college/university.
TS/SCI clearance required.
Minimum of five (5) years of experience supporting DoD or other federal agencies.
Executive level support experience, experience within DoD and other federal agencies is preferable.
Experience in leading and providing technical guidance and direction involving multiple projects of high complexity.
Must have experience in managing customer expectations and working directly with customers.
Must have outstanding customer service abilities to initiative, judgement, creativity, flexibility, and confidence.
Must have the ability to multi-task across multiple projects.
Target salary range: $115,000 - $118,000
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
#LI-SH1
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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$115k-118k yearly 2d ago
Radiation Portal Monitor Site Manager
Pop-Up Talent 4.3
Operations manager job in Bethesda, MD
Bethesda, MD 20814
We are seeking a skilled and driven Radiation Portal Monitoring (RPM) Site Manager to support our commercial clients with the deployment and lifecycle management of RPM systems. In this dynamic role, you'll provide hands-on technical expertise across design, field setup, construction, commissioning, and training. You'll also lead stakeholder engagement, ensure project compliance, and guide installation teams with your deep knowledge of RPM technologies. If you're passionate about security innovation and thrive in fast-paced, mission-critical environments, we'd love to have you on our team
RESPONSIBILITIES:
Provide lifecycle management and oversight of multiple deployment projects
Manage outreach to site stakeholders (e.g., CBP, Port Authorities, Terminal Operators), track deliverables, and ensure compliance with project specifications
Offer technical guidance on RPM lane design requirements
Provide technical recommendations to installation and construction teams
Support deployment and installation of RPM equipment during site construction
Lead commissioning efforts for new RPM installations
QUALIFICATIONS:
Proven experience interfacing with customers and stakeholders in both technical and operational environments
At least 5-10 years of direct experience in the deployment and installation of Radiation Portal Monitor (RPM) equipment
Hands-on experience with RPM systems manufactured by Client, Smiths Detection, and Rapiscan Systems
Deep knowledge of the RPM deployment lifecycle, including construction, installation, startup, and commissioning
Demonstrated experience managing the full lifecycle of technical systems-from initial deployment and installation through field maintenance and system upgrades
Strong stakeholder management skills, with the ability to serve as a primary liaison between field personnel, technical teams, and government and/or commercial clients
Experience operating in field-based technical environments, including logistics coordination, installation oversight, and resolution of systemic technical issues across distributed equipment fleets
Proven success in technical project or program management within high-security, government-regulated environments such as Client, DoD, DoE or similar national security programs
Proficiency in managing budgets, schedules, and resources for complex technical deployments
Strong verbal and written communication skills
Excellent organizational and time management abilities
Project Management Professional (PMP) certification preferred
TRAVEL:
This position is primarily remote; however, the Site Manager will be expected to travel occasionally to project sites. Travel is estimated at up to 25%, though this may increase based on project demands, client requirements, or operational needs. All trips will be planned in coordination with project timelines and business priorities. Flexibility and adaptability to evolving travel needs are essential
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00795
$39k-67k yearly est. 2d ago
SVP, Head of Operations
Capital Bank Md 4.3
Operations manager job in Rockville, MD
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Head of Operations is a strategic leadership role responsible for overseeing the bank's operational functions while supporting the organization's digital transformation strategy. This individual will ensure operational excellence, regulatory compliance, and customer satisfaction while advancing innovation through digital platforms, automation, and data-driven solutions. The role requires a forward-thinking leader with deep banking expertise and the ability to align people, processes, and technology to achieve long-term business objectives.
Position Responsibilities
Operational Leadership
Oversee all core banking operations, including deposit and loan operations, payment processing, treasury services, and back-office functions.
Establish and monitor KPIs to ensure efficiency, accuracy, and compliance in day-to-day operations.
Collaborate with compliance, risk, and audit teams to ensure adherence to regulatory requirements and internal controls.
Drive continuous process improvement to reduce costs, improve turnaround times, and enhance client experience.
Change Management & Leadership
Build and lead cross-functional teams to deliver large-scale operational and digital initiatives.
Act as a change champion, ensuring smooth adoption of new technologies and processes across the bank.
Mentor and develop staff, fostering professional growth and preparing future leaders in both operations and digital strategy.
Manages performance of the team and conducts performance reviews within the processes of the Bank.
Strategic Planning & Execution
Partner with executive leadership to align operational and digital initiatives with overall business strategy.
Develop budgets, forecasts, and resource plans to support operational and digital transformation objectives.
Provide regular updates to the executive team and Board of Directors on progress, risks, and opportunities.
Education and Experience Required:
Bachelor's degree in Business Administration, Finance, Information Technology, or related field required; MBA or equivalent preferred.
10+ years of progressive experience in banking operations, with at least 5 years in a senior leadership role.
Demonstrated success leading digital transformation initiatives within a financial institution.
Strong knowledge of banking regulations, risk management, and compliance requirements.
Proven track record of leading process improvement, technology integration, and organizational change.
Strategic thinker with the ability to translate vision into actionable plans.
Strong leadership and team-building skills; able to influence and inspire at all levels.
Excellent communication, presentation, and stakeholder management skills.
Deep understanding of core banking systems, digital platforms, and emerging financial technologies.
Technical Knowledge and Skills
Microsoft office software suite (Word, Excel, PowerPoint, etc); excellent oral and written communication skills. Has the following knowledge:
Advanced credit underwriting and financial acumen.
Experienced in the fundamentals of change management.
Expert understanding of Bank financials.
Project Management
Compensation
Base Salary Range: $175,000 - $225,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$175k-225k yearly 5d ago
Operations Manager
Molly Maid USA
Operations manager job in Woodbridge, VA
Molly Maid has been a trusted provider of professional residential cleaning services for over 30 years. Known for delivering quality and thorough home cleaning, the company helps homeowners create valuable "me time" through reliable service. Every employee is professionally trained and committed to excellence, embodying the care and passion that define Molly Maid. With over 1.7 million cleans performed annually, Molly Maid has become a nationally recognized brand in the residential cleaning industry. The company is dedicated to maintaining high standards and giving customers peace of mind.
Job Summary
We are seeking a dynamic and strategic OperationsManager to lead and optimize our daily business activities, drive operational excellence, and foster sustainable growth. Your leadership will inspire teams, enhance efficiency, and promote a culture of continuous improvement. This is an exciting opportunity for a proactive professional passionate about extraordinary customer service, managing complex operations and delivering exceptional results.
Responsibilities
Leadership
o Drive the company's sales growth and increase profit
o Responsible for all aspects of business operations and fulfillment of company goals and initiatives
o Cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level
Staffing - Office Staff
o Identify hiring needs for management team
o Recruit, interview, hire, train, review office staff
o Hold office staff meetings
o Establish individual and team goals
o Track and monitor staff members performance
o Coach, counsel, discipline staff
o Budget and administer office staff compensation
o Create and implement office incentives programs
o Make and execute termination decisions
o Recover company property
o Issue final paycheck
o Respond to inquiries from governmental agencies, file response
Assist/Backup Field Manager with HSP Staff Supervision
o Identify staffing needs
o Interview applicants
o Extend job offer(s)
o Review and complete Orientation Checklist with trainee(s)
o Close probationary period & promote HSP's to a team
o Assign HSP's to a team
o Hold HSP team meetings
o Address unresolved employee complaints and concerns
o Create & implement employee retention program
o Coordinate & celebrate HSP anniversary dates and birthdays
Managing Employees
o Review and monitor teams performances & productivity using CCS reports
o Scan and file all employee performance documents (complaints, “wows”)
o Review HSP staff with Field Manager's input
o Grant employee time off requests
o Authorize employee to use company vehicles
o Respond to vehicle accidents and notify insurance company
o Review daily Quality Check Schedule w/Field Manager
o Handle unresolved employee complaints
o Document and follow company's disciplinary procedures
o Document and execute termination decisions for HSP position
o Recover company property
o Issue final paycheck
Customers
o Respond, resolve, and follow-up with customer complaints and concerns
o Create and implement action plan for customer retention
o Validate MOLLY MAID gift certificates through CCS
o Redeem MOLLY MAID gift certificates
Breakage/Damage
o Inspect broken & damaged items
o Determine course of action
o Approved to spend up to $100 for replacement or repair.
o Discuss issues with supervisor for more than $100
Estimating (only as back-up)
o Perform in-home estimates
o Utilize estimate script
o Utilize estimate worksheet
o Increase the addition of new customers
o Meet or exceed quarterly and annual sales goals
o Maintain and update estimate binder
o Inventory and order estimating materials
o Pass estimate sheet to CSR for action
Marketing
o Assist owners in the creation of the yearly marketing plan
o Implement yearly marketing plan
o Meet with marketing reps
o Place marketing orders
o Order marketing material
o Track, monitor and review marketing results
Financial
o Assist owners in the creation of the yearly financial plan
o Implement yearly financial plan
o Achieve revenue and profit goals
o Implement systems to achieve financial goals
o Make bank deposits (in owners' absence)
o Distribute pay checks
Operations
o Main point of contact for Book Keeper for any payroll questions
o Track and monitor petty cash
o Review and monitor LMS reports
o Review and monitor Phone Lead Source Report
o Research and negotiate contracts with vendors
o Place orders with vendors, after approval from owners
o Send collection letters
o Implement, maintain and update OHSA program
o Work with Field Manager(s) to ensure:
o Track, monitor and review gas usage
o Track and monitor car expenses - Includes: vehicle repairs, maintenance, replacement, purchase
o Ensure homes are cleaned as scheduled
o Monitor and track employee attendance & vacation hours
o Monitor vehicle maintenance program
o Review and monitor working rate, make changes accordingly
o Review and monitor open customer receivables using Receivables Report
Experience Needed
1. Minimum of 5 years of recruiting, hiring, training and supervisory experience
2. Customer Service
3. Sales
4. Proficient in Microsoft Office
5. Self-directed individual who is analytical and with initiative and problem solving skills
6. Demonstrate the ability to learn quickly and juggle multiple situations concurrently
7. Organizational Skills with the ability to set priorities and meet challenging deadlines
8. Verbal and Written Communication Skills,
9. Customer Focus, Collaboration and Teamwork
10. Flexibility, Team Orientation, ability and willingness to learn
Requirements
o Valid driver's license with good driving record
o Able to work office hours (7am to 3pm)
o Legally able to work in the United States
o Physically and mentally capable of performing OperationManager's duties
o Pass criminal background check
o Must be bonded and insured for employee dishonesty. This requires that she cannot have any known record of dishonest acts or convictions for criminal or felonious acts
o Self-directed individual who is analytical, with initiative and problem-solving skills
o Demonstrate the ability to learn quickly and juggle multiple situations concurrently
o Organizational skills, ability to set priorities and execute a plan of action
o Verbal and Written Communication Skills
o Bilingual (English & Spanish) mandatory
Job Type: Full-time
Language:
English and Spanish (Bilingual) (Required)
License/Certification:
Driver's License (Required)
Work Location: In person, Woodbridge, VA
$70k-114k yearly est. 5d ago
Operations & Strategy Manager, Public Sector
Scale Ai, Inc. 4.1
Operations manager job in Washington, DC
Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and agentic generative AI applications. As an Operations & Strategy Manager on the Public Sector Business Operations (BizOps) team you will be on the front lines of enabling and accelerating this growth.
We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems while building strong teams & relationships, we'd love to hear from you!
You will:
Report directly to the Head of Business Operations (BizOps), Public Sector
Leverage the full complement of your business toolkit to drive results (business analytics, strategic thinking, operational execution, project/program management, problem framing, executive communication, etc.)
Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of stakeholders (engineering, analytics, product managers, geospatial experts, delivery, etc.)
Help mature key business processes while innovating 01 on new systems; Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member
Craft strategies that propel public sector operations growth and organizational evolution
Identify cross-project blind spots across our customer programs and uplevel our operational approaches
Ideally you'd have:
5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work
Experience in product, project, or program management - you can take projects from conceptual problem definition to implemented solution
A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results
A strong orientation towards outcomes and a history of being scrappy when it counts
An easygoing interpersonal style and ability to work and build relationships with a wide range of people
Experience leading small teams and managing multiple, complex work streams
A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security
Nice to haves:
MBA or relevant technical degree
Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes
Background in intelligence work and working with / within the U.S. government
Previous private sector experience in computer vision, GenAI applications / agents, or similar technologies
Active U.S. security clearance (Secret or Top Secret)
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$145,200-$220,000 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:$130,900-$217,800 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
$145.2k-220k yearly 2d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Operations manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 4d ago
Commercial Service Manager - Roofing
Cybercoders 4.3
Operations manager job in Hyattsville, MD
The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.
Key Responsibilities
Manage and oversee the daily operations of the commercial roofing service department.
Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
Ensure compliance with safety regulations and quality standards in all roofing projects.
Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
Prepare and manage budgets for service operations to ensure profitability.
Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.
Qualifications
Bachelor's degree in business administration, construction management, or a related field.
Proven experience in the roofing industry, particularly in commercial and industrial roofing.
Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
Demonstrated experience in a service management role, ideally within the construction or roofing sectors.
Excellent leadership and team management skills.
Strong business development acumen and customer relationship management skills.
Ability to analyze financial data and manage budgets effectively.
Benefits
Salary: 100 - 150k Base (Dependent on book of business)
Negotiable Commission Structure
Medical
Dental
Vision
PTO
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1844674 -- in the email subject line for your application to be considered.***
Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 03/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$59k-87k yearly est. 2d ago
General Manager
Brother's Mechanical Inc.
Operations manager job in Lorton, VA
Brothers Mechanical Inc. is a North America-based, international mechanical services company and a leading HVAC contractor in diverse market segments. Our company has comprehensive services for both commercial and residential requirements.
We are looking for a General Manager responsible for all facets of the company with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety.
Key Responsibilities
Operational Leadership
Provide executive oversight for all operational departments: construction, service, project management, estimating, prefabrication, safety, and field operations.
Establish and maintain operational policies, procedures, and best practices that ensure consistent performance across all projects and branches.
Lead the deployment and continuous improvement of operational systems, processes, and KPIs.
Project Delivery & Performance
Ensure projects are executed safely, on schedule, within budget, and to quality standards.
Monitor project performance, margin performance, labor productivity, and risk management practices.
Lead risk reviews, project kickoff processes, and regular project health assessments.
Oversee resource allocation, manpower planning, and coordination across project teams.
Field & Workforce Management
Develop strong relationships with field leadership (superintendents/foremen) to ensure engagement, communication, and accountability.
Oversee labor strategy, including workforce forecasting, productivity management, and craft training initiatives.
Support a strong partnership with union leadership (if applicable) or manage non-union workforce practices.
Safety & Quality
Champion a culture of safety and ensure strict adherence to all safety policies and regulatory requirements.
Oversee quality assurance programs and initiatives that reduce rework and enhance customer satisfaction.
Strategic Planning & Execution
Partner with the CEO to define short- and long-term operational strategies that support growth, margin improvement, and operational scalability.
Drive technology adoption to improve efficiency and project outcomes.
Lead continuous improvement initiatives and operational transformation efforts.
Financial & Business Management
Collaborate with the finance team to manage budgets, forecasts, job cost performance, overhead allocation, and operational financial reporting.
Track operational KPIs and develop dashboards for executive decision-making.
Identify opportunities for margin enhancement, cost control, and improved project forecasting accuracy.
Customer & Stakeholder Engagement
Maintain strong relationships with key customers, general contractors, vendors, and industry partners.
Participate in high-level client meetings, contract negotiations, and dispute resolution.
Represent the company in industry organizations, union meetings, and community relationships.
Leadership & Talent Development
Build, mentor, and retain high-performing operational teams.
Establish clear expectations, accountability structures, and performance management processes.
Promote a culture of collaboration, transparency, and operational discipline throughout the organization.
Qualifications
Bachelor's degree in Construction Management, Engineering, Business Administration, or related field; advanced degree preferred.
10-20+ years of experience in mechanical contracting or a similar construction discipline.
Demonstrated success in senior operational leadership roles (e.g., VP of Operations, Division Manager, Senior Project Executive).
Proven track record of managing large-scale mechanical projects and complex operational teams.
Strong financial acumen with deep understanding of job cost, earned value, labor productivity, and forecasting.
Expertise in mechanical systems (HVAC, plumbing, piping), project delivery methods, and construction best practices.
Bilingual (Spanish and English)
Exceptional communication, organizational, and decision-making skills.
Key Competencies
Strategic and operational leadership
Strong people leadership and talent development
Results-driven and highly accountable
Safety-first mindset
Ability to influence across all levels of the organization
High-level business acumen and problem-solving capability
Effective communication and conflict-resolution skills
Commitment to continuous improvement
Why Join Kelso Industries?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.
Here you will experience:
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.
Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.
Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.
Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business
$50k-97k yearly est. 2d ago
Branch Manager
Loudoun County Government 4.0
Operations manager job in Leesburg, VA
Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's
The Loudoun Difference
.
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction
Loudoun County Public Library (LCPL) builds community by promoting the joy of reading and learning. Serving as the civic center of the community, LCPL provides free and equal access to a full variety of library resources and innovative technologies to enhance the quality of life and meet the informational, educational, and cultural interests of the entire community.
Job Summary
Loudoun County Public Library (LCPL) is offering energetic, creative, community-oriented leaders the opportunity to become a Branch Manager at the Rust Library in Leesburg, Virginia. A passion for exceptional customer service and the ability to forge strong ties within the community are paramount for success. Promoting the joy of reading and learning, fostering an organizational culture of Inspiration, Information, Innovation, and Inclusion are among the core missions of Loudoun County Public Library. The Branch Manager will oversee day-to-day operations of the branch, maintain high staff morale and serve as a member of the LCPL leadership team. The successful candidate will be an inspiring and effective leader, focused on customer service and community engagement; be a team player with excellent interpersonal and communication skills; and stay aware of emerging trends and best practices in public library services.
Duties include:
Oversees and supervises Branch operations and services
Monitors use of materials, supplies, and equipment
Oversees the implementation of new technologies
Defines goals of the Service Plan
Collaborates with other Branch Managers and works with Advisory Board/Friends to establish priorities
Oversees services provided by Branch to ensure compliance with applicable federal and state regulations and Department policies and procedures
Ensures that established systems and processes are operating in compliance with licensure standards and other applicable regulatory standards; manages resources effectively
Assesses program effectiveness, efficiency, outcomes, and quality through various measures.
Reviews financial data to assess expected vs actual revenue
Identifies opportunities to improve service delivery
Monitors specific finance reports and identifies changes in regulations that impact revenue.
The Rust Library is the only passport acceptance facility in the system, and the Branch Manager will oversee all passport-related duties alongside other responsibilities.
LCPL provides services seven (7) days a week. Work schedule will vary and will include weekends, evenings and holidays. Location is subject to change based on the operational needs of the Library system.
Hiring salary is commensurate with experience.
Minimum Qualifications
Requires a Master's degree in Library Science, or related fields such as Business Administration, Public Administration, Public Policy, Law, Education, etc.; three (3) years of related professional work experience with library technology and operations, including at least one (1) year of supervisory experience, or equivalent combination of education and experience.
Administrative oversight experience and a thorough knowledge and understanding of trends and best practices in public libraries is preferred. Prefer prior experience as a Branch Manager and management of a physical facility. Prefer prior experience in multiple aspects of library branch operations such as collection management and program implementation.
Loudoun County provides a language stipend for individuals who pass a language proficiency test.
Job Contingencies and Special Requirements
Ability to lift books and other materials and move heavy book carts. Some bending and stooping required. Successful candidates will undergo background checks as required.
$48k-65k yearly est. 5d ago
Assistant Manager
J.Crew
Operations manager job in Fairfax, VA
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $19.50 - $24.35
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
How much does an operations manager earn in Rockville, MD?
The average operations manager in Rockville, MD earns between $54,000 and $134,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Rockville, MD
$85,000
What are the biggest employers of Operations Managers in Rockville, MD?
The biggest employers of Operations Managers in Rockville, MD are: