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Operations manager jobs in Saint Charles, MO

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  • Branch Manager - Maryland Heights

    Richards Building Supply 3.8company rating

    Operations manager job in Saint Ann, MO

    Are you a driven sales leader with experience in building materials, wholesale distribution, industrial supply, furniture sales, or other hands-on retail environments? Are you looking to improve lives and provide a vital service to our country? If so, Richards Building Supply wants you to lead our Maryland Heights, MO branch as our next Branch Manager! Why Join Us? At Richards Building Supply, we don't just sell building materials-we build relationships. As a Branch Manager, you'll have the autonomy to run your branch like your own business. From driving sales and mentoring your team to ensuring operational excellence, you'll be at the forefront of a fast-paced, results-oriented environment. What You'll Do: Grow Sales & Market Share - Develop and implement sales strategies to expand our customer base, collaborating with your Team contributing to increased sales and profitability. Lead & Develop Your Team - Hire, train, and mentor a high performing team that drives significant business growth while delivering exceptional customer service. Run Efficient Operations - Oversee inventory, cost control, budgeting, and compliance to ensure smooth branch performance. Engage with Customers - Build strong relationships with contractors and business owners offering programs designed to grow their business in all market conditions. Stay Competitive - Monitor industry trends, competitors, and market conditions to keep the branch ahead of the curve while staying connected with your customers on what is needed to keep them relevant in the market. Foster a Culture of Success - Maintain a professional, customer-focused environment aligned with our core values Other Essential Functions: A proven sales leader with experience in building materials, wholesale distribution, industrial supply, furniture sales, construction supply, or similar industries. A strong communicator who can connect with customers in a direct, practical way. A team builder with experience hiring, training, and developing employees. An operations-minded leader who understands cost control, inventory management, and compliance. Must be comfortable using business management software and Microsoft Office. A valid driver's license is required Experience: Bachelor's degree in business or related field OR equivalent experience. Experience in a B2B or contractor-facing environment is a big plus. Benefits: Competitive salary & performance-based bonus Benefits include sign-on bonus, medical, dental, 401k with company match, car allowance, gas card and other incentives. Relocation assistance available A strong company culture with family values and long-term career growth. Opportunity to directly impact our company's strategic direction through innovative decision-making. Collaborative environment where you can contribute your expertise and make a difference. An opportunity to make a real impact-lead, grow, and succeed with a company that values your expertise. Ready to take the next step? Apply today and let's build something great together! Engage with our Virtual Recruiting Assistant Christine here: Or Text: RBS to : (773) ###-#### Ref #ZR Maryland Heights Richards Building Supply is a wholesale building material distributor serving 15 states with over 65 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here : Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family. Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations! As a family owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here: Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
    $36k-49k yearly est. 4d ago
  • Director of Practice Operations

    Southern Orthodontic Partners

    Operations manager job in Saint Louis, MO

    Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems
    $57k-107k yearly est. 1d ago
  • Manager-Lab Operations

    Mercy 4.5company rating

    Operations manager job in Westwood, MO

    Find your calling at Mercy! The Laboratory Manager is a leader and part of the provider care team who helps with diagnosis, treatment, and monitoring of patient conditions through the use of technical and scientific knowledge. This position is responsible for ensuring accurate, precise, and timely performance of laboratory tests. Laboratory managers are directly responsible for leading laboratory personnel and operations while assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position is responsible for all managerial functions which includes fiscal management, planning and management of lab operations, quality management and Human Resource management. The Laboratory Manager will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Education: Associate's Degree required Licensure: Experience: Three years clinical laboratory experience Certifications Preferred Education: Bachelor's degree Preferred Licensure: Preferred Experience: Three years leadership experience Preferred Certifications: ASCP or equivalent of a Medical Technologist/Medical Laboratory Scientist/Medical Laboratory Technician or appropriate categorical certification Preferred Other: Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    $37k-59k yearly est. 1d ago
  • Assistant Manager of Real Estate Operations

    Drury Development Corporation

    Operations manager job in Saint Louis, MO

    Responsible for all aspects of maintaining and managing office, retail, restaurant and other non-hotel real estate for a large national real estate portfolio. xevrcyc Please ensure you read the below overview and requirements for this employment opportunity completely. Directly engages with a team of in-house regional maintenance personnel as well as third-party contractors in more distant markets.
    $37k-55k yearly est. 2d ago
  • STORE MANAGER IN CAHOKIA, IL

    Dollar General 4.4company rating

    Operations manager job in East Saint Louis, IL

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. This position may be eligible for short-term incentive opportunities based on individual and/or company performance. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. Minimum Salary: USD $57,170.00 Minimum Salary with Experience Requirements: USD $60,030.00 #CC#
    $57.2k-60k yearly 4d ago
  • General Manager

    Old Navy

    Operations manager job in Sunset Hills, MO

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
    $34k-59k yearly est. 1d ago
  • General Manager

    Banana Republic

    Operations manager job in Saint Louis, MO

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
    $34k-59k yearly est. 1d ago
  • District Service Manager

    Securitas Electronic Security 3.9company rating

    Operations manager job in Saint Louis, MO

    Securitas Technology, part of Securitas AB, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. As the Electronic Security District Service Manager for Securitas Technology, you will work as a member of the service business team and provide leadership to a technician workforce of 35 + associates. You will manage demanding day-to-day service operational issues in the delivery of quality solutions to our customers. Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs. Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction. You must also ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team. You will have direct responsibility for revenue generation and an operating budget. Some essential functions of this position include: Assure customer satisfaction levels for service and security systems are met or exceeded throughout assigned territory. Manage the performance of the workforce to meet or exceed customer satisfaction expectations. Manage overtime, direct labor costs, billed work and parts inventories to meet financial goals. Maintain proper staffing levels by recruiting and hiring competent individuals necessary to accomplish team goals. Develop capabilities of the workforce assigned within the team territory to ensure they are trained, productive and proficient to meet or exceed our customer's needs. Responsible for retention and growth of revenue and profit for the Business Team. Ensure compliance to corporate policies and procedures regarding safety including OSHA, as well as, the safeguarding of proprietary and confidential information and protection and control of corporate assets (i.e. buildings, inventories, vehicles, etc.). Provide workforce the resources to fulfill their responsibilities. Ensure workforce properly maintains vehicles. Responsible to implement and maintain quality systems within the team territory. Schedule and meet with customers to ensure customer satisfaction levels are being met or exceeded. Participate with Sales, Systems, and Service and Support associates at various levels to develop account strategies and action plans that contribute to the overall success of the Business Team. Effectively function within and support a Team based environment. Work with remote Workforce cell teams to insure development in team concepts Job Requirements: Minimum of a Bachelor's Degree in Engineering, Systems, Marketing, Business Administration or Management, or equivalent experience. 5+ years of Electronic Security industry technical service/installation experience Minimum 2 years operations and people management experience required Highly motivated, self-directed individual with sound business skills Proven leadership, oral/written communication and problem solving skills
    $32k-55k yearly est. 4d ago
  • Deli General Manager

    Pilot Company 4.0company rating

    Operations manager job in Troy, IL

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Deli General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Deli General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $43,888.00 - $59,050.00 / year Qualifications As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Deli General Manager include: 2-3 years of management experience in restaurant, deli, or foodservice Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $43.9k-59.1k yearly 4d ago
  • Retail Associate Manager

    T-Mobile 4.5company rating

    Operations manager job in Ballwin, MO

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities: Customer: • Responsible for infusing every store's Mobile Experts with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. • Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem. • Complete observations of Mobile Experts' interactions with customers, including feedback, to be used in development, training & coaching conversations. • Effectively manage customer wait time. Keep current on products, services and promotions. Owner: • Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. Education and Work Experience: High School Diploma/GED (Required) - 1 year customer service and/or sales experience, retail environment preferred Knowledge, Skills and Abilities: Communication (Required) Leadership (Required) Store Operations (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,600 - $96,000, inclusive of target incentives Base Pay Range: $43,200 - $72,000The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $57.6k-96k yearly 8d ago
  • Director, Customer Technical Insights

    Ensign-Bickford Industries 4.1company rating

    Operations manager job in Saint Charles, MO

    This opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and consumption. Click here to learn more. Job Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Develop and implement Customer Technical Insights strategy to ensure alignment with regional business goals. Leverage advanced AI and data analytics tools to gather and analyze customer data, providing deeper insights into customer needs, preferences, and pain points. Build and maintain deep customer partnerships, co-creating products and solutions that drive customer success. Lead the development and execution of a comprehensive customer success program focused on continuous engagement and support. Create and implement a talent development program to attract, develop, and retain top talent within the team. Represent the company with executive presence and credibility in customer and industry forums. Collaborate with global teams to customize strategies based on regional needs and differences. Supervisory Responsibilities Directly supervises up to 4 employees on the Customer Technical Insights team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Master's degree in food science, animal nutrition, flavor, or related field required; PhD preferred. Alternative education in chemical or food engineering considered. 10+ years of technical experience in product development, technical application, or technical services, with significant customer interaction. Knowledge, Skills and Abilities To perform this job successfully, an individual must have the following knowledge, skills and abilities: Deep technical expertise in pet food palatants, nutrition, food, or flavor. Proven analytical thinking, creativity, and superior problem-solving skills. Demonstrated ability to translate scientific knowledge into commercially relevant language. Experience building deep customer partnerships and delivering value. Exceptional executive presence, interpersonal, and leadership skills. Global experience and ability to adapt strategies to regional needs. Data-driven mindset and proficiency with advanced analytics tools. Strategic thinking and initiative. AFB International is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $99k-119k yearly est. Auto-Apply 15d ago
  • Manager, Customer Operations

    FTL Finance

    Operations manager job in Saint Charles, MO

    Since 1996, FTL Finance has specialized in financing for residential HVAC and other home improvement projects. Based in the heart of Missouri, we take pride in empowering thousands of hardworking contractors nationwide to elevate their businesses and increase sales. At FTL Finance, our mission to make home improvement easier on everyone is demonstrated in our dedicated support teams, robust digital tools, and programs to help homeowners with all types of credit. We're looking for a data detective who gets excited about spotting patterns, fixing inefficiencies, and building automations that make work easier for our people - and better for our customers. The Manager, Customer Operations will lead the managers of Customer Service, Contractor Support, and Collections. Rather than living in the daily grind, this role zooms out to see the bigger picture - studying the data, spotting patterns, and building smarter ways of working that give our teams time back and make life easier for customers and contractors alike. Success in this role means customer operations become easier to run, employees spend less time on repetitive tasks, and the business can handle growth while delivering the customer experience that defines FTL Finance's difference in the industry. Join the FTL team, where your passion for customer experience and expertise in using analytics and automation to design smarter, scalable operations will be welcomed in an environment that fosters growth, innovation, and success. Be part of a team that makes a real difference in the lives of contractors and homeowners across the nation! What You'll Do: Establish clear, measurable success metrics and reporting frameworks for all operations teams. Coach operations leaders to use data and processes to drive accountability and deliver consistent, high-quality results. Create and maintain operational dashboards that effectively track efficiency, quality metrics, and customer satisfaction. Pinpoint bottlenecks within each department's functions and workflows, implementing targeted solutions to enhance speed, accuracy, and scalability. Spearhead automation initiatives through collaborative partnerships with internal teams and external vendors. Develop and monitor clear KPIs across all teams to ensure accountability and performance visibility. Work closely with senior leadership on strategic projects that reduce operational costs while improving customer experience. Cultivate a team environment that embraces experimentation, continuous improvement, and operational excellence. What You'll Bring: 4+ years of experience in operations leadership or customer-facing team management Proven success managing managers and building high-performing, customer-focused teams Strong analytical and data-driven decision-making skills, with experience in operational reporting and KPI development Advanced analytical capabilities with Excel expertise (pivot tables, lookups, complex formulas) Proven leadership experience managing multiple programs with strong emphasis on measurement and continuous iteration Outstanding communication skills with ability to influence at all organizational levels Adaptability and resilience with commitment to continuous improvement Comfortable in a fast-paced environment where rapid testing and learning are encouraged Capacity to effectively balance strategic thinking with tactical execution in dynamic environments * Bonus if you have: Experience in home improvement, HVAC, or financial services industries Certifications in Lean, Six Sigma, or process improvement methodologies Previous experience implementing enterprise-level automation solutions Hands-on experience implementing workflow automation solutions (such as Zapier or CRM integrations) What You'll Get: A dynamic, fast-paced, fun and inclusive work environment (with always-stocked snacks and beverages!) Annual company parties and fun team events Growth and development opportunities Hybrid work arrangement (3 days in-office/2 days remote) Monthly team celebrations and luncheons Excellent offerings under our group benefit plans for medical, dental, vision, FSA, etc.! 401K plan with a company match of up to 4%! Generous Paid Time Off (PTO) plus 13 paid holidays
    $90k-123k yearly est. 60d+ ago
  • Operations Manager - Tax Division

    Larson Tax Partners LLC

    Operations manager job in Saint Charles, MO

    Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division, where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: ·Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PIa8751c490105-31181-39143516
    $45k-75k yearly est. 7d ago
  • Director Operations

    Advantage Sales & Marketing Dba Advantage Solutions 3.9company rating

    Operations manager job in Saint Louis, MO

    Director Operations At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Director of Operations to be responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem-solving and process development. Focus on defining measurable results for the organization that enables and supports outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, the creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.). Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline. Establish asset management capabilities within teams. Build processes and infrastructure to enable scalable, measurable and profitable growth. Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction. Make adjustments and optimize service quality to maximize our one-to-one consumer interactions. Qualifications: Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred 8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.) Previous experience managing 10+ direct reports; Ability to manage and develop a team of 10 or more employees, including direct and indirect reports Experience working with major retail chains, and/or experience in consumer packaged goods industry Excellent strategic thinking and process development skills Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary: The Director, Operations is responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem solving and process development. Focus on defining measurable results for the organization that enable and support outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals. Essential Job Duties and Responsibilities: Strategic Leadership: Participate and contribute to all growth components of assigned division. This includes but is not limited to merger and acquisitions diligence, business development opportunities, cross team collaboration opportunities and product development. Responsibilities will include research, validation and optimization of operations data from due diligence during M&A, creation of business development materials, identifying opportunities across clients and being involved in the development of new products within the division (project management, design, product testing, etc.). Will aid in managing annual planning cycles and annual planning meeting to align with growth objectives. Tactical Leadership: Harness the operational capabilities of the organization to drive programs and processes while driving budgetary discipline; lead contract management; establish asset management capabilities within teams; provide monthly support to team through forecast and client invoicing process; act as liaison between division teams and back-office functions (TA, Finance, IS&T, etc.). Operational Leadership: Build processes and infrastructure to enable scalable, measurable and profitable growth; set expectations and interface closely with all stakeholders in the division on performance against execution goals; lead, track and manage a monthly performance scorecard for each team. Capture and manage data for teams around forecasting, financials actuals, employee retention, revenue per employee, YOY financials and operational trending and customer satisfaction. Optimization: Make adjustments and optimize service quality to maximize our one-to-one consumer interactions; work closely with other business leaders (i.e. Talent Acquisition, Finance, Legal, etc) to maximize processes; identify gaps and best practices in operational support to improve overall performance. Supervisory Responsibilities: Direct Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications: The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience (Preferred): Master's Degree or equivalent experience Field of Study/Area of Experience: 8+ years of general/leadership experience in an operations environment, including P&L responsibility (budgeting, forecasting, etc.) Previous experience managing 10+ direct reports Experience working with major retail chains, and/or experience in consumer package goods industry. Skills, Knowledge and Abilities: Expert level influencing skills - ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results Expert level credibility skills - ability to use personal effectiveness to link relationships, processes, and business methodologies with cost-saving activities Excellent strategic thinking and process development skills Excellent organizational and problem-solving skills Excellent communication skills, both written and verbal Must be able to effectively handle multiple tasks and projects simultaneously in a highly complex environment Team player with good people skills Ability to manage and develop a team of 10 or more employees, including direct and indirect reports Environmental & Physical Requirements: Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
    $55k-99k yearly est. Auto-Apply 6d ago
  • Senior Group Event Operations Manager

    Maximus 4.3company rating

    Operations manager job in Saint Louis, MO

    Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Responsible for hiring, training, supervising and developing staff. - Serve as liaison to clients and other outside agencies as assigned. - Maintain active and professional communication with program contacts to ensure program goals are met successfully. - Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met. - Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution. - Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed. - Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support. - Participate in the development and review of program materials and resources. - Participate in the development, implementation and ongoing oversight of Client server data exchange. - Promote program image and goals through public speaking engagements and professional presentations. - Submit activity reports to the senior program leadership. - Ensure that all departmental performance goals are met. - Monitor and communicate issues, risks and concerns to the senior program leadership. - Audit, review and approve expense reports. - Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template. - Participate in strategic planning and ongoing process improvement for the program. - Perform other duties as assigned by the senior program leadership. Minimum Requirements - Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience. - Minimum of 7 years of experience working in community settings involving health and/or human services required. - Minimum of 3 years of people management experience required. - Demonstrated ability to manage and motivate direct reports. - Extensive experience managing staff in a call center environment. - Experience managing remote staff. - Demonstrated ability to establish and maintain relationships with key stakeholders. - Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint). - Highly developed written and oral communication skills. - Strong interpersonal skills. - Ability to work in a dynamic and changing environment. - Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization. - Capacity to foster and maintain a positive and productive work environment. - Training, coaching, and mentoring skills preferred. #maxcorp #LI-AM1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 111,300.00 Maximum Salary $ 151,300.00
    $29k-54k yearly est. 8d ago
  • Vice President, Enterprise Operations

    Mastercard 4.7company rating

    Operations manager job in OFallon, MO

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise OperationsJob Overview This position provides senior leadership to large, diverse, technology centers supporting MasterCard Business Partners processing needs, internal and external customer requirements and may represent MasterCard Worldwide to the local, city or county governments as well as other business partners or organizations. Financial, organizational and policy responsibilities are included within this position. Major Accountabilities: • Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments. • Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. • Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans. • Review, approve and implement policy changes with minimal customer or staff interruption. • Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization. • Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable. • Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets. • Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services. All About You • Education: Bachelor's degree or equivalent experience (Master's degree preferred) • Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment. • Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies. • Extensive experience with managing a 24X7 shift environment of IT technical and operational staff, as well as managing relationships and performance of contract resources and service provider teams and the ability to integrate these resources into the overall MasterCard team environment is essential. • Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers. • Proven verbal and written communications skills are a requirement for this role and experience with the following deliverables is critical: requirements documents, design documents, project financials Skills/ Abilities: • Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs and to interact across multiple organizational levels of internal and external customer groups. •Ability to foster open communications across all internal or external organizational levels. • Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results and assure appropriate business outcomes of large or complex projects. • Ability to approve and implement policy and provides strategic direction for the organization is essential. Work Conditions: • 24 by 7 by 365 data center environment with staff shift work Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $176,000 - $294,000 USD
    $95k-127k yearly est. Auto-Apply 25d ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Operations manager job in Saint Louis, MO

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $52k-73k yearly est. 60d+ ago
  • Operations Director

    Urban Strategies, Inc. 4.0company rating

    Operations manager job in East Saint Louis, IL

    Job Description REPORTS TO: Regional Vice President BACKGROUND: USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered. JOB SUMMARY: The Operations Director, a senior management position, will lead staff with a results-oriented approach, leveraging USI's data tracking performance system to drive strategies and recommendations through an equity lens. This role involves overseeing multiple locations or regions within the non-profit organization, developing and directing strategies to ensure family stability and success. The Director will manage neighborhood transformation initiatives in USI communities, focusing on workforce development, housing stability, health, education, and equity. Emphasizing data analysis, the Director will collaborate with other Managers and implement effective strategies that improve resident outcomes and enhance the self-sufficiency of low-income residents through innovative human capital building programs. JOB RESPONSIBILITES: Develop and implement results-driven Action Plans for USI programs, based on needs assessments and evidence-based practices. Supervise site leadership, including Project Managers and senior case managers, ensuring effective program execution. Monitor and report program outcomes, ensuring compliance with grant guidelines and meeting objectives. Build and maintain relationships with key partners, agencies, funders, and service providers to support human capital outcomes. Collaborate with businesses, educational institutions, and philanthropies to strengthen community support. Lead capacity-building efforts to enhance local partners' abilities in Missouri, Illinois, Louisiana , New Jersey, Ohio, and Pennsylvania housing communities. Identify funding opportunities, support resource development, and assist with grant writing. Manage project contracts and budgets, reporting expenditures to the Finance Manager. Provide leadership and mentorship to regional managers and staff, including hiring, training, and performance management. Develop and execute regional strategies aligned with the organization's mission, including goal setting, action plans, and budget management. Oversee regional program delivery, ensuring desired outcomes are achieved. Track and report on regional performance, using data for improvements and impact. Conduct performance reviews of site Project Managers, providing counseling and ensuring timely program development and reporting. Collaborate on annual budget development, identifying costs and providing budgetary guidance. Support the Executive Team with additional projects as needed. Promote and support the growth of the USI CDFI client base. QUALIFICATIONS: Master's degree in Social Work, Urban Affairs, Urban Planning, Public Administration, or related field. At least five years of progressive experience in the nonprofit or human services sector, managing projects, partnerships, contracts, and supervising teams. Excellent oral and written communication skills; effective with diverse stakeholders, from residents to executives. Must provide a persuasive writing sample. Ability to set vision, lead, and empower teams, and facilitate group processes. Skilled in analyzing and interpreting socioeconomic data for resident-driven, data-driven program design. Strong adaptive skills; excels in fast-paced, diverse environments. Passion for community building and ability to inspire others. Experience in community organizing and board development. Ability to maintain confidentiality. Flexibility to attend evening and weekend events; occasional travel required. Proficient in Microsoft Office (Word, Excel, PowerPoint, desktop publishing) and real-time client tracking databases. Urban Strategies, Inc. is an Equal Employment Opportunity Employer
    $60k-99k yearly est. 4d ago
  • Director Of Operations - Specialty Care - Administration-Medical Group

    St. Luke's Hospital 4.6company rating

    Operations manager job in Chesterfield, MO

    Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades. Position Summary: Provides leadership in the delivery of exceptional service to patients of St. Luke's Medical Group specialty care practices. Overall responsibility for office operations of specialty care practices and oversight of employees including practice managers and support staff. Implements standardized processes and collaborates with the Senior Vice President of Physician Network to develop and implement strategies to improve patient access and satisfaction, provider productivity, employee engagement, and practice financial performance. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values. Education, Experience, & Licensing Requirements: Education: Bachelor's degree in clinical, business, or health related field required. Advanced degree preferred. Experience: 5 years progressive experience with physician practices and 8-15 years healthcare related experience. Communication skills related to physician interactions, staff and outside industry leaders. Ability to read and interpret legal documents including physician contracts, insurance contracts and other documents. Benefits for a Better You: Day one benefits package Pension Plan & 401K Competitive compensation FSA & HSA options PTO programs available Education Assistance Why You Belong Here: You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
    $41k-63k yearly est. Auto-Apply 47d ago
  • STORE MANAGER IN SAINT LOUIS, MO

    Dollar General 4.4company rating

    Operations manager job in Saint Louis, MO

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#
    $27k-41k yearly est. 4d ago

Learn more about operations manager jobs

How much does an operations manager earn in Saint Charles, MO?

The average operations manager in Saint Charles, MO earns between $35,000 and $94,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Saint Charles, MO

$58,000

What are the biggest employers of Operations Managers in Saint Charles, MO?

The biggest employers of Operations Managers in Saint Charles, MO are:
  1. Walgreens
  2. CVS Health
  3. Waste Connections
  4. Carlisle Companies
  5. Larson Financial
  6. Larson Tax Partners LLC
  7. SNL Painting
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