Operations manager jobs in Saint Paul, MN

We are in search of an operations leader who thinks like a General Manager and thrives in fast-growth, hands-on environments. Our client, a rapidly growing nutrition and food innovation company is seeking a Director of Operations to lead 3 state of the art manufacturing facilities. This role combines strategic leadership with day-to-day execution and full ownership across production, quality, maintenance, and supply chain. Your decisions will directly influence performance, scale, and long-term growth. What You'll Do Lead multi-site operations with a focus on safety, efficiency, and continuous improvement Drive major capital projects that expand capacity and improve throughput Leverage your expertise in spray drying and mechanical systems to drive quality and process innovation Partner cross-functionally to operate the business with a General Manager mindset What You Bring 10+ years of operations leadership in manufacturing (food, nutrition, feed, or process industries preferred) Strong mechanical aptitude and capital project experience Proven leadership across production, quality, maintenance, and supply chain Comfort leading in fast-paced, change-driven environments Willingness to travel up to 75% A Bachelor's degree in Engineering, Operations Management, Industrial Technology, or related field a plus This is more than a job, it's a chance to be part of a mission-focused, entrepreneurial team that's redefining what's possible in better-for-you food and nutrition. If you move fast, think boldly, and lead with intent, this company is built for you. If you are interested in learning more, please reach out to Eli Jones at ******************

Buhl Investors - Vice President of Operations We are looking for a Vice President of Operations to oversee and optimize our operational processes across the organization and investment vehicles. You will be a senior leader in our growing company, responsible for ensuring seamless execution of operational activities while maintaining the highest standards of financial management and compliance. This role offers a significant opportunity to shape operational strategy and drive organizational excellence in a dynamic real estate investment environment. Primary Responsibilities Financial Operations Management: Oversee and manage third-parties responsible for financial reporting, tax return preparation, legal documents and ad hoc requests. Monitor and manage banking relationships, cash controls and KYC requests. Coordinate with Investor Relations on performance reporting, investor capital calls and investor distributions. Monitor debt service coverage ratios, coordinate lender reporting requirements, and manage ad hoc information requests from financial institutions. Asset Management Oversight: Review and analyze monthly property management prepared financial statements for accuracy, coordinate property and liability insurance renewals, and participate in annual budget preparation. Cash Management: Prepare and monitor cash flow projections for individual assets as well as pooled investment vehicles while ensuring adequate liquidity and alignment with investment objectives and distribution targets. Deal Execution Support: Participate in and support acquisitions and dispositions activities as needed. Coordinate fundings for investment acquisitions and financing activities. Work closely with legal counsel to manage compliance and financial aspects of contracts and legal entity management. Process Optimization: Evaluate and improve operational processes leveraging technology. Minimum Qualifications and Candidate Attributes 7-10 years of progressive experience in real estate operations, finance, or related field with demonstrated leadership responsibilities. Bachelor's degree in Finance, Accounting, Economics, or related field. Demonstrated experience in financial strategy, risk management, and compliance frameworks with strong understanding of capital markets and financial reporting. Advanced proficiency in Excel and financial modeling. Exceptional analytical and problem-solving abilities with meticulous attention to detail and accuracy in financial reporting. Strong leadership and communication skills with proven ability to engage across a broad spectrum of stakeholders including lenders, auditors, and service providers. Proven ability to manage multiple complex projects simultaneously while meeting strict deadlines and maintaining high standards. Experience managing teams and coordinating with external service providers in a fast-paced environment. Demonstrated ability to work independently and make sound decisions with limited supervision while maintaining integrity, accountability, and sound judgment. Adaptable and flexible attitude with ability to pivot and adapt to changing priorities in a dynamic environment. Who We Are Buhl Investors is a Twin Cities based real estate firm, specializing in the acquisition, development, repositioning and management of real estate assets, as well as the management of private real estate funds. Established in 2014, Buhl focuses on opportunities in multi-family, mixed-use, industrial, commercial, and self-storage properties across the midwestern region of the US with a primary focus in Minnesota.

Job Title: Regional Manager Property Assignment: Varies Job Location: Saint Paul, MN (Full-time in the office. This position requires traveling to assigned properties and working on site as needed.) Salary Range: $80,000-$95,000 per year ***5+ years of experience as a Regional Property Manager, with affordable housing experience strongly preferred.*** Job Summary The Regional Manager will provide leadership to the property management staff, ensuring that the properties are fiscally sound and the communities are well managed and maintained. They will proactively identify areas of improvement and implement processes and procedures to assist in the growth of the company. ESSENTIAL FUNCTIONS Meets profitability and occupancy requirements of property portfolio. Ensures accurate, thorough and timely reporting and promotes and maintains positive relations with all state agencies and contractors. Complies with all Fair Housing Laws. Monitors compliance with HUD rules and regulations. LEADERSHIP Provides direction regarding staffing/employee issues and consults with Human Resources. Works with affiliate board and site staff on creating plans for preserving the site's long-term affordability. Provides advisement/direction on all resident issues. Hires, trains and mentor property managers in all aspects of operations. FINANCIAL Assures a profitable financial bottom line for all properties. Actively maintains budgetary control and restraint. Reviews, analyzes, interprets and summarizes financial, occupancy and other property operating reports. Coordinates with property managers to write effective marketing plans aimed at achieving and maintaining a minimum occupancy rate. PROPERTY MANAGEMENT Oversees the implementation of initial marketing and lease-up efforts for new properties ensuring that all units are leased in compliance with all regulatory agreements. Assesses physical condition of properties, makes recommendations for capital needs; keeps owner advised of major maintenance issues/projects. MINIMUM REQUIREMENTS Working knowledge of Federally assisted housing regulations. Strong leadership, management and supervisory skills; demonstrated ability to effectively manage a diverse employment base. Good client, resident and public presentation skills: excellent oral and written communication skills. An entrepreneurial and creative approach to problem solving in the field of property management and affordable housing community development. Must have access to reliable transportation. Willingness and able to travel extensively between sites. Proficient in YARDI AND EZ Labor. EDUCATION AND EXPERIENCE Bachelor's Degree or equivalent seven years of multi-site property management experience preferred, including LIHTC, HUD, national compliance certification and supervisory experience required. Previous Section 8/42 experience required. All candidates are required to pass a background check and a drug test as a condition of employment. Premier Housing Management & Development, LLC is an equal opportunity employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. We believe that a diverse workforce enhances our ability to serve our clients and community effectively and we strongly encourage individuals from diverse backgrounds to apply. We are also committed to providing reasonable accommodation and accessibility for qualified individuals. If you need assistance or an accommodation, you may contact us at *****************.

Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together. We are presently seeking an individual who will manage the administration of a portfolio of manufactured home communities in Minnesota, in an efficient and profitable manner, including mentoring and motivating team members to meet goals while maintaining community appearance, resident satisfaction, sales, occupancy, revenue generation, and cost control. As a successful Regional Manager, you will: Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases and performing evictions within State and Company guidelines. Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation. Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures. Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity, and recommend areas for improvement. Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office. Maintain and approve onsite employees' timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff. Inform the HR department, in a timely manner, of any position changes and promotions. Perform staff reviews annually as directed by corporate. Work with the Community Managers in analyzing and preparing meaningful explanation to the monthly budget variance reports (BVR). Analyze monthly BVR to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets. Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct in the future. Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner. Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment of all residents and team members. Ensure all information is entered accurately and completely into the management software within a timely manner. Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace. Respond to customer complaints in a timely manner. Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc. Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations. Always stay focused on retention. Physical Move-Outs are a top priority always. Work with CM's to ensure they are selling the benefits of our listing program and that they are tracking the current FSBO's Minimum Requirements: A minimum of 2 - 5 years of multisite management experience required; management of manufactured home communities preferred. Bachelor's Degree or college certification preferred; HS Diploma or GED required. Exceptional customer service skills. Valid operator's license, access to a vehicle, and the ability to travel to between communities. Proficiency in Microsoft Office, specifically Word, Excel, and Outlook. Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution. Strong communication and problem-solving skills. Understanding of financial statements and financial analysis. Experience with structured reporting, deadline criteria, market surveys and rent increase notice deadlines. We are Proud to Provide the following: Competitive compensation plus eligibility to earn commissions and bonuses Access to benefits including medical, dental and vision insurance Short-term and long-term disability Life insurance Generous Paid Time Off and holidays Flexible spending account 401(k) with company match

Manager, Store Communications & Training GIII Retail Group Reports to: Senior Director, Store Operations The Manager, Store Communications & Training is a fashion-oriented, energetic, self-starter with a passion for internal communications and training. As the Manager, Store Communications and Training, you will be part of a nimble and creative team, responsible for developing and executing communication strategies, plans and events that educate, engage and inspire employees across GIII Retail Group. This role will provide leadership and support to the Store Operations team by delivering all aspects of communications and process for the organization using various methods, to effectively engage the field audience. This position is responsible for gathering information for communication and creating the content in collaboration with the Sr. Director of Store Operations and other key partners within the organization. The Manager, Store Communications & Training, will develop strong relationships throughout the team and the larger GIII Retail Group organization in order to design appropriate communication and training tools. The ideal candidate will have strong writing skills in planning and creating, in addition to interpreting information across a variety of platforms. POSITION OUTCOMES/DELIVERABLES: Accurate, timely and consistent communications to all retail store locations and corporate partners. Design, organize and coordinate logistics for all training programs at the store level. ESSENTIAL DUTIES AND RESPONSIBILITIES: Independently develop and execute complex communication plans in support of key business initiatives. Maintain a strong understanding of organization communication needs including structure and audience profiles to determine the appropriate channel, medium and distribution approach for communication. Ability to prioritize and right-size messages by audience. Track and measure communication effectiveness and provide input on ways to improve communication initiatives. Proactively identify communication opportunities to help keep employees informed and engaged. Drive alignment with leadership on key strategic training needs. Design, present and train GIII Retail Group training programs to field audience. Provide high-quality writing, formatting, and proofing support of a variety of content. Write and implement communication plans. Send and post communications through the internal communication platform. Manage internal communications platform and support related projects from onset to completion. Collaborate closely with internal team members and external vendors. Maintain communications brand standards, processes and policies. Monitor and track project deliverables and deadlines. Manage necessary training and process documents. EDUCATION/SKILLS AND EXPERIENCE: Experience Required or Preferred: Bachelor's Degree in Communications or related field 5-7 years' experience in Communications Experience in Retail Management a plus Skills Required or Preferred: Must have excellent writing and editing skills with the ability to communicate clearly and effectively with internal and external clients. Excellent time-management and organizational skills and with strong attention to detail. Proficient with Microsoft Office Suite and Adobe Creative Suite. Ability to work under pressure in a detail-oriented, fast-paced environment and be efficient in ambiguous situations. Excellent planning, organization, and project management skills with the ability to effectively multi-task and execute time sensitive and critical tasks. A strategic thinker who also knows how to focus on communication flow. Ability to interpret complex processes and effectively develop communication to drive execution. Strong ability to work with all levels of the organization and across multiple areas. The pay range for this position is: $70,000 - $80,000 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the Minnesota Salary Transparency Law. This position is not eligible for relocation. Local Candidates only. GIII Retail Group is a division of G-III Apparel Group. Being successful at GIII Retail Group means putting the best ideas to work, taking action and following through. You will be challenged by smart, committed co-workers and pushed to be your best. This is a place where your individual talents and creativity make a difference. We are a dynamic company that provides competitive salary and excellent benefits including medical, dental, 401k, life, disability and more! GIII Retail Group's family of retail stores include: DKNY, Donna Karan and Karl Lagerfeld Paris. About G-III Apparel Group, Ltd. G-III is a global leader in fashion with a diversified portfolio of owned and licensed brands across multiple categories and channels. We design, source, manufacture, distribute, and market apparel and accessories worldwide, supported by a strong retail and digital presence. G-III Apparel Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are purpose-driven company. We believe in the power of hair and how it can make people feel happy, secure, and confident. We offer a complete array of hair loss treatment solutions for all types and stages of hair loss. Our solutions are tailored to perfectly meet the needs of our clients. To deliver on our purpose, in addition to the skillsets and qualifications requirements of this position, belief in our core values is highly important to us. Our five core values are: care; trust; passion; humility; and gratitude. These values shape and drive our actions and behaviors, allowing us to change lives. As an Assistant Center Manager you will play a crucial role in assisting the center manager in all of the operations of center which includes growth, revenue, experience and profitability. If you are a compassionate, driven and motivated individual, this job is for YOU! You will get to know the client and ask the right questions to help them find the right hair loss solution for their specific needs and lifestyle and guide them through their hair loss journey. This is more than a sales position. You'll have the ability to truly make a difference in someone's life and help our clients put hair loss in their control to regain their confidence. What you should expect to do: • Establish strong and collaborative relationships with clients • Ensure collection of monthly client fees • Ensure successful conversions/ renewals, membership changes, and add-on sales • Facilitate new client protocol and manage client's benefits usage. • Provide sales backup while complying with business rules and sales professional standards • Perform duties as assigned such as center organization and cleanliness, processing payroll, performance management, supervising, and employee training, etc. Qualifications: • At least one (1) At least one (1) year of management or administrative experience; strong consultative sales experience a plus • Relevant sales and long-term client relationship experience • Excellent communication and team-leading skills Bachelor's degree with a major in business preferred or equivalent work experience Receive the best benefits in the industry, including: Create additional opportunities with local networking, personal social media, and promoting the HairClub brand. Paid vacation days, paid holidays, and personal days starting the day you are hired! Comprehensive health benefits (medical, dental, life insurance and more) A 401(k)-retirement savings plan with company match after one year! Tuition reimbursement after one year! Company-paid training when you are hired and throughout your career with HairClub. Are you a People Leader looking for a challenge and a place to GROW, look no further!

STORE MANAGER - Galleria Edina We are NIC+ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence. Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside. Core Responsibilities Provide an exceptional in-store experience Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses Lead and manage a team of Brand Stylists; Recruit and hire Sales Consultants who represent the NIC+ZOE brand Train and coach Sales Consultants to ensure strong selling skills and Client relationship development Motivate staff to meet store goals and comply with company policies and procedures Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office Ensure merchandising concepts are set up and standards maintained Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility Conduct daily store meetings to ensure accurate and consistent brand communication with employees Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity Skill Set Requirements Professional Sales Development through client relationship building and strong selling skills Excellent interpersonal skills Clear communication, both written and verbal Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business Comfort in making decisions and mediating conflict in a team environment Proficient in PC based software including Outlook, Excel, and Word Education/Experience: College degree preferred Minimum 3-5 years of management experience in a retail environment Must be available to work store schedule, including nights and weekends on an as-needed basis Additional: Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds Please note that salary rates are dependent on numerous factors including relavant experience and other job-related qualifications.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

HealthPartners is hiring a Director of Actuary and Underwriting. This role is responsible for: * Managing the design and development of methods for extracting data for actuarial reporting and analysis, underwriting applications, and regulatory reporting * Operations of the Actuarial & Underwriting team including self-insured billing, discount analysis and UDS support, legal data requests, and overseeing the production and analysis of standard and customized reports and data for employer groups, and * Reinsurance - requires an in-depth understanding of the organizations' data and systems along with in depth knowledge of the business of health care insurance (both government programs and commercial). Hire, train, and coach a staff of programmers and data analysts with a high level of technical skills. MINIMUM QUALIFICATIONS: * Education, Experience or Equivalent Combination: * Bachelor's degree in Business Administration, Mathematics, Statistics, Management Information Systems, Computer Science or related field. * Ten years' managed care experience with direct experience in employer reporting, reinsurance, informatics, statistics or related experience. * Eight years' previous management experience. * Prior experience in the development and implementation of complete data sets and interpretation methods to produce actionable information. * Thorough knowledge of current healthcare business, insurance risk management, software technology, database, query languages, and end-user software. Knowledge, Skills, and Abilities: * Excellent analytical and problem-solving skills. * Excellent oral and written communication skills. * Excellent organizational skills and detail oriented. * Strong computer skills and programming skills including Microsoft or related applications (Word/Excel) and programming experience. * Excellent interpersonal skills. * Excellent presentation skills. PREFERRED QUALIFICATIONS: * Education, Experience or Equivalent Combination: * Experience with data operations and data science. Knowledge, Skills, and Abilities: * Relevant health plan or health insurance experience. Experience with actuarial science and/or health underwriting. * Master's degree in Business or experience in Actuarial Science, Accounting, Statistics, Information Technology or related field. * Experience in MS Azure/Cloud data source. * Advanced data modeling and AI. ESSENTIAL DUTIES: * (30%) - Team leadership, management and development of human capital. * (30%) - Project management of major team deliverables. This includes standard cadence deliverables as well as support for major implementations of data assets, technology and process changes. Data assets supporting Actuarial and Underwriting processes must be built in compliance with related Actuarial Standards of Practice. * (20%) - Decision making regarding insurance risk situations such as stop loss management and billing, data and reporting releases to brokers and client groups, etc. * (20%) - Collaborate closely with Data Ops, Informatics, Sales & Account Management, Operations Areas, Legal, Compliance, etc. LEADERSHIP RESPONSIBILITY: This role leads various teams that support key rating and analysis functions within Actuarial and Underwriting. These teams are: * Data and Programming Team - This team builds and maintains data assets used by various Actuarial and Underwriting teams that conduct rating and analysis work. These data assets must be built to be compliant with various Actuarial Standards of Practice at the direction and requirements of the Actuarial Leadership Team and the Underwriting Leadership Team. This work includes periodic reconciliation and accuracy validation. * Underwriting Support Team - This team is responsible for a wide variety of rating and risk analysis support function including UDS data submissions, claims repricing and discount analysis. * Self-Insured Billing System Team - This team is responsible for stop loss accounting and all other billing and claim reconciliation support functions for self-insured group billing/invoicing. Besides the management of the above teams, this role will be part of the leadership required for all major related process reengineering efforts and technology implementations that are used by Actuarial and Underwriting.

Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Health insurance Vision insurance About the Role: As a District Manager at Wingstop, you'll play a pivotal role in driving operational excellence and fostering a culture of high performance across multiple locations. Join our dynamic team in Eden Prairie, MN, and lead the charge in delivering unparalleled flavor and service to our loyal customers. Responsibilities: Oversee daily operations across multiple Wingstop locations to ensure compliance with company standards. Drive sales growth and profitability through effective management and strategic planning. Recruit, train, and develop store managers to build strong, motivated teams. Implement marketing initiatives and promotions to enhance brand visibility and customer engagement. Conduct regular store visits to assess performance and provide actionable feedback. Analyze financial reports to identify trends and areas for improvement. Ensure exceptional customer service standards are met across all locations. Foster a positive work environment that encourages employee engagement and retention. Requirements: Proven experience as a District Manager or in a similar role within the restaurant industry. Strong leadership skills with the ability to motivate and develop diverse teams. Excellent communication and interpersonal skills for effective stakeholder engagement. Solid understanding of financial management and performance metrics. Ability to thrive in a fast-paced, high-pressure environment. Willingness to travel within the district as needed. Strong problem-solving skills and a results-oriented mindset. Bachelor's degree in Business Administration or related field preferred. About Us: OM Group Wingstop has been serving up delicious, flavored wings for over a decade, becoming a beloved staple in the community. Our commitment to quality ingredients and exceptional service keeps our customers coming back for more, while our supportive work environment fosters growth and camaraderie among our employees.

The Mortgage Operations Support Supervisor provides leadership and oversight for the Disclosure and Adverse Action teams. This role ensures operational efficiency, compliance with regulatory requirements, and exceptional customer service. The supervisor will guide team members, manage workflows, and collaborate with sales staff to support company goals and values. Responsibilities Team Leadership & Supervision Set a strong example for direct reports and foster a culture of accountability, collaboration, and continuous growth. Provide continuous coaching and mentorship, targeting growth and learning opportunities to develop skills of direct reports. Align team goals with the company's mission and objectives, ensuring clarity in priorities and direction. Proactively identify potential issues, facilitate open communication, and implement solutions that support team cohesion and overall effectiveness. Operational Oversight: Ensure timely and accurate generation and delivery of disclosures within regulatory and company standards. Review and countersign denied files; complete disclosure and adverse action requests as needed to maintain service levels. Monitor workloads and staffing to meet turnaround expectations. Provide guidance to sales staff on disclosure and adverse action requirements. Engage in solutions for escalated issues and maintain strong working relationships across departments. Process Improvement & Compliance: Identify opportunities for process enhancements, automation, and efficiency improvements. Maintain expertise in federal, state, and agency disclosure requirements. Support change management initiatives, system updates, and new product rollouts. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High School diploma or GED required. 4-6 years of experience in mortgage (underwriting, processing, QC, closing, etc.). Team lead or supervisory experience preferred.

About Mila Wealth Management Mila Wealth Management is a nationally recognized boutique wealth management firm committed to helping individuals, families, and entrepreneurs design lives of financial confidence and meaning. Through an integrated, fee-based approach, we empower clients to live life fully - aligning their wealth with purpose, values, and adventure. Our team combines deep technical expertise with a concierge-level client experience. We deliver personalized financial planning, investment advisory solutions, retirement income strategies, education funding, and holistic risk management - all grounded in our philosophy of clarity, confidence, and coordination. We are seeking a Director of Investment Operations to lead the day-to-day execution of our investment platform, ensuring precision, compliance, and excellence in every client interaction. This key role reports directly to our Director of Investments and collaborates closely with our advisory and planning teams. This position is based in our Minneapolis or Milwaukee office and follows a hybrid schedule of 3-4 in-office days per week, fostering collaboration, mentorship, and connection across our dynamic team. Responsibilities include but are not limited to: Oversee and ensure accurate preparation of necessary paperwork to implement recommendations Process and track all new accounts Coordinate execution of trades for brokerage and advisory accounts, and proactively manage asset movement Monitor trades and verify funds Implement initial and subsequent asset allocation trades Participate in client meetings for financial or investment plan implementation when appropriate Track potential rollover opportunities Construct investment proposals with the Director of Investments for client meetings Prepare client review materials and assist with investment audits for review meetings Run performance reports in Envestnet, Morningstar, NMCIR, NetX360, etc. Provide high-quality client service and a concierge client experience Optimize growth in both risk management and advisory wealth management businesses Ensure NMIS and NMWMC compliance requirements are implemented and followed Handle all incoming client service requests regarding client plans and accounts Minimum Requirements Minimum of 3 years of investment or financial services experience Series 7 required Securities 63 or 66 and Life & Health Insurance licenses Strong knowledge of Envestnet and Morningstar platforms Proven history of clean compliance record Performance Skills & Attributes Superior analytical, organizational, and written communication skills Ability to thrive in a fast-paced, dynamic environment Exceptional client focus, listening skills, and attention to detail Strong interpersonal and follow-through abilities Positive, punctual, and professional presence that uplifts team culture Ability to multi-task, prioritize, and execute with precision Mila Wealth Management is a marketing name for doing business as representatives of Northwestern Mutual. Mila Wealth Management is not a registered investment adviser, broker-dealer, insurance agency or federal savings bank. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolves customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engages in effective communication plans focused on building employee engagement in order to achieve business results * Conducts performance evaluations that are timely and constructive, where applicable * Participates in the recruiting process, as required * Provides management with various updates and indicators as requested * Remains current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Ability to address and resolve customer service challenges * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team * Ability to drive process and organizational change * Ability to influence * Ability to motivate teams and keep a positive attitude in a fast-paced environment * Ability to work under minimal supervision with a goal-oriented mindset * Ability to see the big picture and leverage critical thinking and decision-making skills * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers. From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. This role is based in Minneapolis, MN and is a hybrid position that supports the customers' day-to-day printer fleet needs. This position works closely with customer's end user community and Lexmark resources to execute upon customer expectations. All candidates must be based within a commutable distance to Minneapolis. The Site Operations Manager is the customer's first point of contact for all Lexmark inquiries or escalations. A SOM works closely with the Lexmark Operations management team and Lexmark customers to support the day-to-day activities and support needs of customers. ROLES AND RESPONSIBILITIES: This role specifically encompasses the following duties: Manage Client Services relationship and escalate issues as needed. Manage device Installs, Moves, Adds, Changes (IMAC) and ensure accurate documentation. Coordinate printer installs and manage configurations on devices in customer's Minneapolis offices. Interface with Technical Operations to resolve issues. Device inventory collection and analysis - identify current assets at each customer location. Place manual orders for supplies as needed or as desired by customer. Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Lexmark remote tools. Monitor device utilization within customer environment. Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization. Provide required documentation and information for monthly operations reports and customer invoicing. Conduct Train the Trainer and End User Training as necessary. Manage cartridge recycling program. Maintain end-user relationship to assure high level of customer satisfaction. This role is NOT a People Manager role, but a Process driven role. PERSONAL CHARACTERISTICS: Must possess high customer service skills. Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness. Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users. Comfortable working with limited direct supervision. Outgoing individual and well organized. Demonstrated ability to perform in a highly multi-tasking environment. Capable of moving equipment weighing up to 60 pounds with assistance from other team members when needed. COMMUNICATION SKILLS: Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format. TEAM BUILDING: Able to work effectively and cooperatively with customers, remote team members and managers. Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences. PROBLEM SOLVING: Experience in interfacing with Customers and resolving customer problems. Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions. Ability to analyze data sets to provide reporting or analyze issues and opportunities. EDUCATION & TRAINING: 2-5 years of Operations/ Supervisory experience. Associates degree or equivalent experience preferred. Working knowledge of printer hardware, maintenance, network management, and output analysis is preferred. Advanced MS Excel Skills (Vlookup / Pivots / Formulas). Demonstrated ability to keep abreast of technology associated with computer and print environments. #LI-JR1 How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.

Site: Rehabilitation Hospital of the Cape and Islands Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Hanover/Plymouth/Sandwich Job Summary Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency. Does this position require Patient Care? No * Supervise and guide a team of administrative support staff, providing direction, coaching, and support. * Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files. * Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality. * Identify opportunities for automation, standardization, or streamlining of administrative tasks. * Serve as a liaison between the administrative support team and other departments or stakeholders. * Provide training, orientation, and professional development opportunities to administrative support staff. Qualifications Education Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Administrative Experience 3-5 years required and Medical Office/Hospital/Managed Care Experience 2-3 years required and Supervisory Experience 1-2 years preferred Knowledge, Skills and Abilities * Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity. * Knowledge of administrative processes, procedures, and best practices. * Strong organizational and time management skills. * Excellent communication and interpersonal abilities. * Problem-solving and decision-making skills. * Attention to detail and ability to handle multiple priorities. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 311 Service Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $69,596.80 - $101,202.40/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Title: Associate Director, Field Operations Responsible for different aspects of the day-to-day operations of Celcuity's field teams including Sales, Market Access, Marketing and Medical Affairs. Responsible for working with field team and external vendors to implement, maintain and provide support for CRM. Responsible for CRM analytics for internal stakeholders. Manages field enablement programs including credentialing, vehicle reimbursement and field sponsorships. Responsibilities * Work with external vendor, field team leadership, legal/compliance and IT to implement CRM. * Work with vendor to develop training materials and assist in ongoing training to new field employees post launch. * Responsible for developing ongoing CRM roadmap and working in partnership with stakeholders and vendor to implement periodic enhancements and changes to CRM as needed. * Collaborate with Celcuity IT to implement help-desk support for CRM and other field technology and respond to CRM specific help desk requests as needed. * Responsibility for developing and implementing call reporting to track sales force call activity * Work with external vendors to integrate CRM with other business systems (i.e. promotional material ordering, speaker bureau, sunshine reporting etc.). * Work with Associate Director Sales Analytics to pull through updates in customer targeting to CRM. * Support marketing in pull-through of digital assets into CRM as required. * Initiate relationship with field credentialing vendor, stand up credentialing office, and provide field support for the credentialing program. * Responsible for standing up Celcuity's vehicle reimbursement program. Work with external vendor, field leadership, and Finance colleagues to develop program, document policies and roll out program to field employees. * Develop training materials for vehicle program and perform training on a periodic basis as needed in addition to at launch. * Responsible for working with RxVantage to stand up program as needed for Field Sales team. * Partner with HR and Celcuity IT to develop a field onboarding process. Represent Sales Operations during onboarding and execute training on systems, policies and processes in coordination with Sales and Marketing Operations colleagues. * Manage operational processes related to ongoing field territory alignments and ensure pull through to reporting and incentive compensation. * Manage projects related to sales force sizing/balancing for all field teams. Ensure all systems and individuals have access to territory alignment and map deliverables. * Manage process of ongoing alignment exceptions, primary address requests and apportionments. Ensure pull-through to reporting and incentive compensation. * Develop system and process for field sponsorships and grants. Implement system, train team and own process in coordination with field leadership, Celcuity IT and finance. Qualifications * Bachelor's degree required * 7+ years sales operations experience and significant experience partnering with a sales team * Knowledge of sales incentive compensation concepts, workforce sizing, territory alignment and targeting * Solid knowledge of Veeva CRM and experience with from scratch implementation as well as ongoing support * Experience implementing and managing field enablement programs including fleet/reimbursement and credentialing * Able to operate effectively independently with minimal supervision * Effective communicator, both written and verbal, with the ability to build strong partnerships with cross functional partners * Strong project management skills with the ability to complete a project from development to implementation * Proficiency with Excel, Access, Word and PowerPoint. * Ability to effectively communicate, collaborate and deliver an excellent work product in a fast-paced, and rapidly growing dynamic company About Us Celcuity is a clinical-stage, publicly traded biotechnology company seeking to extend the lives of cancer patients through the development of targeted therapies for the treatment of multiple solid tumor indications. The company was founded to develop a better way to treat the cellular drivers of tumor growth. Our lead therapeutic candidate, gedatolisib, is an intravenously administered, potential first-in-class PI3K/AKT/mTOR (PAM) pathway inhibitor. Its mechanism of action and pharmacokinetic properties are highly differentiated from other currently approved and investigational therapies that target PI3K or mTOR alone or together. Gedatolisib phase 3 clinical development programs are focused on the treatment of patients with HR+/HER2- ABC in the 1L and 2L settings. A Phase 1b/2 clinical trial evaluating gedatolisib in combination with darolutamide in patients with metastatic castration resistant prostate cancer, is on-going. Celcuity Is An Equal-Opportunity Employer Celcuity is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are competitive. For this role, the anticipated base pay range is $147,000-$200,000 DOE. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's geography, qualifications, skills, and experience. The successful candidate will be eligible for an annual performance incentive bonus and a new hire equity package. Celcuity also offers various benefits offerings, including, but not limited to, medical, dental, vision insurance, 401(k) match, PTO, and paid holidays. Notice To Recruiters/Staffing Agencies Recruiters and staffing agencies should not contact Celcuity through this page. All recruitment vendors (search firms, recruitment agencies, and staffing companies) are prohibited from contacting our hiring manager(s), executive team members, or employees directly. We require that all recruiters and staffing agencies have a fully executed, formal written agreement on file. Celcuity's receipt or acceptance of an unsolicited resume submitted by a vendor organization to this website or employee does not constitute an actual or implied contract between Celcuity and such organization and will be considered unsolicited. Celcuity will not be responsible for related fees.

Scholar Rock is a biopharmaceutical company that discovers, develops, and delivers life-changing therapies for people with serious diseases that have high unmet need. As a global leader in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins and named for the visual resemblance of a scholar rock to protein structures, the clinical-stage company is focused on advancing innovative treatments where protein growth factors are fundamental. Over the past decade, the company has created a pipeline with the potential to advance the standard of care for neuromuscular disease, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted drugs can play a transformational role. Scholar Rock is the only company to show clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). This commitment to unlocking fundamentally different therapeutic approaches is powered by broad application of a proprietary platform, which has developed novel monoclonal antibodies to modulate protein growth factors with extraordinary selectivity. By harnessing cutting-edge science in disease spaces that are historically under-addressed through traditional therapies, Scholar Rock works every day to create new possibilities for patients. Learn more about the company's approach at ScholarRock.com and follow @ScholarRock and on LinkedIn. Summary of Position: In this role, you will be responsible for a wide variety of projects across the Commercial organization to include, but not limited to, functioning as the business lead for sales sizing and alignment, field incentive compensation design and implementation, field analytics and reporting, implementation of commercial systems, collaboration with brand marketing/e-marketing initiatives and supporting KPIs for overall performance. Additionally, you will identify critical business issues and opportunities for growth, collaborate with cross-functional teams, and work to embed an external market point-of-view into the strategic direction of the company. Position Responsibilities: * Strategic Leadership & Operational Excellence * Define and implement a structured framework of goals and tactics to build a best-in-class Field and Sales Operations organization. * Establish and maintain robust analytics and operational processes that effectively support the General Managers and Sales organization. * Data Governance & Systems Integration * Serve on a cross-functional data governance team to define business rules and processes that ensure data integrity and consistency. * Partner with Sales and IT to design, deploy and maintain Veeva both in the US and ROW * Provide Field Operation Support for ROW * Ensure organizational compliance with CRM data standards and quality protocols. * Sales Enablement & Field Optimization * Train the commercial field sales team on systems, tools, and processes to maximize efficiency and adoption. * Develop and refine field sizing and deployment strategies to optimize sales force effectiveness and meet business objectives. * Manage territory alignment and roster systems to ensure optimal resource utilization. * Manages the field sales force credentialling program * Performance Management & Incentives * Lead the development and execution of incentive compensation programs aligned with strategic goals, including plan design, governance, goal setting, reporting, and payout processing. * Monitor departmental performance against KPIs and collaborate with commercial leadership to drive continuous improvement. * Cross-Functional Collaboration & Commercial Readiness * Oversee and execute a broad range of commercial initiatives to ensure organizational readiness for product launches. * Collaborate across the Commercial team to align operational strategies with key business objectives and priorities. Candidate Requirements: * Bachelor's degree in business, science or related field. A master's degree (MBA) strongly preferred. * 8-10 years of experience working in the pharmaceutical or biotech industry with five plus years supporting field sales teams. * Extensive experience supporting technical design of commercial systems. Implementation experience a must. * Extensive experience with Veeva CRM, data management and incentive compensation * Experience with Symphony, IQVIA. CROSSIX and related pharmaceutical sales data * Experience working with field sales teams, field reporting and incentive compensation * Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information * Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy. * Strong interpersonal skills with demonstrated ability to drive toward consensus. $190,000 - $260,000 a year Scholar Rock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Health Dimensions Group (HDG), with headquarters in Minneapolis, Minnesota, is a privately held entity that was formed in 2000. Our roots are deeply set within acute and senior care and our leadership has served a diverse group of clients for more than 20 years. As one of the nation's thought leaders, HDG offers expertise in consulting and management services to post-acute, long-term care, and senior living providers, as well as hospitals and health systems across the nation. HDG's experience includes work with clients in all 50 states. As one of the nation's thought leaders, HDG offers expertise in consulting and management services to post-acute, long-term care, and senior living providers, as well as hospitals and health systems across the nation. HDG's experience includes work with clients in all 50 states. This search is for a HDG for a seasoned Regional Director of Operations POSITION SUMMARY: To provide regional oversight, leadership, management and administration of skilled nursing, assisted living, and independent living communities both owned and managed by Health Dimensions Group (HDG). Job Description ESSENTIAL Duties and Responsibilities • Provide leadership in support of the company's core values, as well as the development of effective community leadership and collaborative relationships with the corporate office • Maintain a corporate culture of accountability, teamwork, trust, communication, enthusiasm and collaboration • Visit the company's managed communities on a routine basis • Implement strategies to achieve goals as established in the annual operating plan − Develop, implement and monitor the annual operating budget within company fiscal guidelines − Assure adherence to corporate financial policies/procedures to achieve positive operating margins • Take part in the Board meetings of managed communities as needed • Provide financial analysis and a summary of performance to the Executive Vice President of Operations on a regular and trended basis • In partnership with Operations Leadership Team (OLT), provide direction for successful operations to include, but not be limited to: − Census/revenue management − Expense management − Sales and marketing management − Safety management − Clinical management − Regulatory management − People and Labor Management • Maintain current knowledge of projected trends in senior service areas − Ensure appropriate planning, development, and implementation of new and existing services to meet market needs • Identify and evaluate opportunities for program growth/acquisition consistent with strategic goals − Develop and oversee business plan implementation for new initiatives • Maintain current knowledge of, and assure implementation of all rules, regulations, and standards governing accreditation, licensing, and service provisions • Design and ensure implementation of policies and systems to minimize corporate liability • Participate in the performance management program − Assure corrective action for operational, fiscal or personnel performance falling below the established quality and efficiency standards • Develop and coordinate systems for inter-relationships and interdependence of assigned communities Develop and maintain professional relationships and memberships as appropriate for advancing service areas Qualifications REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND EXPERIENCE • Bachelor's degree in healthcare, business or related field • Previous multi-community management experience • 5 years of experience in leadership roles within a combination of SNF, assisted living and/or senior housing communities • Travel up to 80%; travel includes both day and overnight travel Additional Information All your information will be kept confidential according to EEO guidelines.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $54,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more