Operations Manager Jobs in San Francisco, CA

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always Job Expectations: Assist Station Manager in the day-to-day operations of the retail facility. Maintain oversight of station operations and staff in the Station Manager's absence. Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations. Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate. Understand the importance of and ensure all station employees comply with company wage & hour requirements. Support and adhere to CSI's cash/money handling and accountability processes. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors. Maintain courteous, professional contact with co-workers, customers, vendors and community at large. Reliable and predictable attendance. Perform all duties of Customer Service Representative (CSR) as needed. Principal duties include but are not limited to: Store Operations Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service. Assist with product inventory management. This includes but is not limited to: Coordinate with other stations to limit out-of-stocks in station across the zone. Follow CSI guidance to ensure correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels. Support and adhere to CSI's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed. Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed Inform Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures. Ensure self, station personnel and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required. Use various computer programs to support daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc. In the absence of Station Manager, keep Business Consultant informed of station operations and issues. Perform job duties of a CSR and other duties as needed or assigned by Station Manager or Business Consultant. People Management Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines. Support and role-model CSI's core values of safety, diversity, inclusion, integrity and trust. Job Specifications Skills and experience include but are not limited to: Required: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience. Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications. Knowledge and application of proper sanitation and safety requirements associated with food storage and serving. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs. Ability to multi-task in fast-paced environment. Ability to handle challenging situations professionally, exercising good judgement. Ability to work both independently and in team settings. Strong interpersonal and verbal & written communication skills. High School graduate or equivalent and a minimum 21 years of age. Travel Rare, limited to required training, zone/district training or coverage for nearby stations. Physical demands include but are not limited to: Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping and pushing buttons. Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist. Continuously lift weights up to 10lbs; occasionally lift weights up to 35lbs. Follow the team-lift concept if objects are too heavy or awkward. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions. Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc. Occasional exposure to walk-in coolers at 34 F. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Compensation Range: $20.56 - $30.84 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.

Clarra is a fast-growing legal tech company that provides a law practice and legal case management software-as-a-service (SaaS) application that enables law firms to simplify management and accelerate growth. By addressing the unique needs of law firms to track and manage matters, events, deadlines, timekeeping, expenses, and contacts, we allow firms to improve caseload efficiency, eliminate errors, meet deadlines, improve transparency, and improve profitability. We are seeking a Director of Customer Success (DCS) to ensure that our customers are able to realize all of the features and benefits of Clarra fully. The Director of Customer Success will be responsible for building a team of Customer Success Managers who work directly with our customers to educate, customize the application, onboard users, and project manage the overall implementation. Responsibilities: Develop an overall support strategy to meet the needs of customer support journey Work directly with paralegals, operations directors, and attorneys to understand their requirements Work with our law firm clients on education, onboarding, requirements gathering, project management, data migration, and training Manage and respond to trouble tickets submitted to our trouble ticketing system Develop customer success metrics and measure our results Provide Clarra product demonstrations for prospects and clients Hire and manage a team of Customer Success Managers working remotely who are obsessed with keeping our clients happy Work closely with the Director of Marketing, VP of Sales, and Head of Product Management to manage and curate the customer journey to provide a seamless experience of customer acquisition and retention Skills: The Director of Customer Success should be very familiar with the operations of a plaintiffs' law firm and how to prepare attorneys for hearings, trials, and meetings. The person should also have experience providing and managing customer support within the legal sector.

As a Sustainability Operations Program Manager, you will be a critical part of ensuring the smooth, efficient, and aligned functioning of the Sustainability team. You will work closely with Sustainability leadership and collaborate across functional areas to manage internal operations, enable communication, and support strategic initiatives. This role is ideal for someone who thrives in fast-paced environments, has strong program management experience, and is passionate about driving operational excellence in service of environmental and social impact. Responsibilities: This role focuses on supporting the Sustainability organization on its day-to-day operations and broader company engagement. It works closely with both Sustainability leadership as well as key stakeholders across the company's divisions that contribute to our work. Manage day-to-day team cadence, e.g., standing meeting agenda management, snippets. Support cross-FA communications, e.g., preparation of live updates, program management of slide decks for broad audiences, written updates. Support leads engagement, e.g., onsite preparation. Experience: 8+ years of experience. Knowledge of Sustainability technical aspects and ecosystem. Problem solving: Ability to scope problems and recommend a path forward, incl. Identifying dependencies and risks. Program management: Ability to develop a plan and coordinate the delivery of complex programs with multiple outputs across stakeholder groups, functions, and teams. Analytics: Attention to detail and aptitude to lead and facilitate data-driven decision-making. Communication: Verbal and written communication skills; with ability to communicate effectively across multiple levels incl. executive, managers, junior staff. Skills: Program Manager Sustainability Strategy Operations Education: MBA, MS, or other advanced degree. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Karan Email: ***************************** Internal Id: 25-36377

San Francisco, CA Salary Range: 150,000-170,000K About the Job A well-regarded Investment Advisor is looking to add a Vice President of Client Operations to their growing team! The successful candidate will be responsible for leveraging their management experience and support the Client Service and Operations teams. Vice President of Client Operations Responsibilities: Coordinate with multiple custodians and external data providers to meet client needs Oversee transactions and processes, ensuring accuracy and regulatory requirements are met Refine operational processes and procedures for client onboarding, maintenance, CRM workflows, and transaction reconciliation Lead and mentor a team of operations professionals to ensure client satisfaction Vice President of Client Operations Qualifications: Bachelor's degree with a finance/marketing/economics concentration (MBA preferred) Minimum 7+ years of experience within the RIA industry Understanding of custodial platforms Familiarity with performance reporting systems and CRM/workflow software Strong work ethic with a positive attitude Demonstrated successful management track record Strong communication skills

Schultz Industrial, is looking for a Site Manager for Southern CA location. At Schultz, we are committed to being a great work place to work-one that welcomes new ideas, encourages diverse perspectives, develops our people and fosters a collaborative team environment. Schultz provides cost-effective maintenance, turnaround and construction services at refineries, petrochemical and other industrial facilities on the West Coast where over 75 percent of our downstream activities relate to the maintenance of piping assets. As a result of the ongoing development of conventional oil & gas reserves in North America, the market demand for refinery and petrochemical feedstocks should remain strong, which in turn will benefit Schultz unique value proposition that is based on its world-class safety and labor productivity programs. Learn more about Schultz by visiting our website. Schultz is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Schultz is firmly bound. Schultz will not engage in discrimination against, or harassment of, any person employed or seeking employment with Schultz on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law. VEVRAA compliant - priority referral Protected Veterans requested Responsibilities: · Foster and maintain a properly trained, informed and motivated workforce · Establish and maintain Client relationships · Direct all site activities according to Company and Client policies, procedures, and applicable governing laws and regulations · Provide resources, consumable materials, and assets required · Accountable for site profit and loss · Establish performance metrics and objectives to meet Company and Client expectations regarding safety, quality and cost control · Provide budgetary estimate for small projects. · Provide leadership, coaching and technical expertise to support maintenance and turnaround work · Plan resource and asset requirements to efficiently execute planned work · Manage plant resources and asset to efficiently respond to unplanned or emergency work · Ensure all work is executed in compliance with Client and Company safety standards · Manage hiring of temporary and permanent personnel, as required, to meet work load demands · Administer subcontract relationships as needed · Administer and document disciplinary action in accordance with Company and Client requirements · Provide periodic feedback on subordinates and make recommendations for improvement and wage adjustments Qualifications: · 15 years of supervisory experience in Petrochemical or related industries · Computer proficiency including working knowledge of software like MS Word and Excel · Ability to analyze reports, information and data to recognize trends · Strong written and oral communication skills to effectively communicate across all levels of Company and Client correspondence · Ability to put together a small budgetary estimate for construction type projects · Familiar with basic principles of process piping, pressure vessels, heat exchange equipment, rotating equipment, basic electrical components and process control devices · Ability to comprehend technical maintenance manuals, drawings, and specification · Ability to apply root-cause and problem solving skills to all aspects of Company and Client business objectives · Ability to set priorities and provide appropriate structure to problems · Flexible and adaptive to management focus and change in priorities · Ability to develop fit-for-purpose solutions to complex maintenance and construction challenges · Ability to effectively manage and delegate work as needed · Knowledge of basic Human Resources functions such as recruiting, training and performance evaluation · Ability to maintain confidentiality with regards to Company and/or Client information Benefits: · 401(k) · Dental insurance · Health insurance · Paid time off · Vision insurance · Company Vehicle · Gas Card · Bonus Eligible Job Type: Full-time Pay: $175,000.00 - $195,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Under the general direction of the Executive Director, the Operations Manager will be responsible for overseeing the day to day operations functions of the organization and will perform a wide variety of tasks related to operations, human resources and administrative support for BHNC. This position will work with the Executive Director to implement and executive office and operational procedures, coordinate administrative HR and Benefit administration, onboard and offboard employees and supervise the BHNC Receptionist. The Operations Manager will also coordinate with the HR Consultant and Legal to resolve employee related concerns. This onsite position requires assertive leadership and an innate ability to create and implement systems, demonstrate strong multi-tasking skills, utilize organizational skills as a talent and operate in discretion and patience. This individual must be an exceptional communicator and must able to assess and communicate emerging issues with with ease.

Restaurant Director of Operations for a small restaurant group in the San Francisco. Responsible for the financial success of two newly remodeled venues. Working closely with the Managing Partner and unit General Managers, you will play a pivotal role in implementing strategic initiatives, enhancing operational efficiency, and ensuring a consistent and outstanding standard of service across both locations. Salary is $140-$150k + bonus and full benefits, including a matched 401k.

TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world's most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com Position Overview TELUS Digital is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. Senior Client Success Executive (Global Account Management function) leads and develops key account relationships. Primary Responsibilities Strategic and operational focus - establishing and leading the development and execution of an account strategy and roadmap, formulating and aligning strategies with operational objectives; driving innovation to enhance service delivery experience aligned with our clients' key priorities Creating trusted Sr. Leader client relationships across our client business units to build upon our value creation and drive significant sources of incremental revenue and new opportunity development Retaining and growing our base business; comfortable with, and motivated by, carrying revenue- and other quotas annually and developing/managing a revenue pipeline Identifying new markets or business opportunities with assigned client(s) Developing strong service relationships with our customers, dealing with end-to-end service issues and bringing the global team together to collectively own the end-to-end customer experience Provide matrixed leadership to a team of Operations, Quality, and Finance Implementing interdependent relationships internally enabling a concerted support strategy Ensuring clients receive differentiated levels of service and value-add by creating and executing on key deliverables based on projects targeting the program Innovation and leadership to deliver on - and exceed - all contracted service level agreements Improve end-to-end client experience Global business acumen - understands business on a global scale, understands what works in many countries and what is different from country to country Skills & Abilities Willingness and ability to work from a home office and to travel for up to 35% of work hours, including international travel Demonstrated ability to forge positive relationships with senior level executives within client organizations as well as within TELUS Digital Ability to formulate and recommend strategies and operational objectives; able to articulate client-or deal strategy to an internal leadership team and gain buy-in Ability to use industry knowledge and identify process improvements to enhance service Ability to grow "wallet share" in current customer's organization through moving from a transaction-based process environment to a strategic-based full-service solutions environment Ability to negotiate and work towards common goals with an understanding of business and client solutions in a highly competitive environment Results-oriented Knowledge of client operations, client experience (internal and external benchmarks) and BPO industry Ability to get the work done and motivate international matrixed operations teams Ability to facilitate solutions in a complex technology and business environment Knows the outsourcing business and the mission-critical functional skills needed to do the job; understand various types of business propositions and how businesses operate in general Qualifications Minimum 10 years of experience within the Customer Experience industry with a minimum of 2 years of experience as a Senior Client Account Manager/ Client Success or equivalent role Bachelor's degree in Business or related field, or equivalent experience Experience in a matrixed leadership role, as an individual contributor and / or self-managed work teams Demonstrated history of success in sales and / or client relationship management Experience in a revenue-generating role Location: Remote - San Francisco Bay area preferred Compensation: The base compensation range for this position is $132,000. -$165,000 USD Annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws. TELUS Values: TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through spirited teamwork At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Regional Director of Operations, West Coast (Must reside within a commutable distance to SFO) Compensation Target $137,500 to $187,500 or commensurate with experience Our client has been in business for over 10 years but is still very much in an entrepreneurial and growth mindset. They have over 1200 employees, but still operate in a very “lean” fashion. The right person for this position will bring a very “Can do” attitude and leadership skills that lead by example and are driven by success. Our client is one of the top providers of ground transportation to airline crews across the country. Reporting directly to the CEO, the Regional Director of Operations will be responsible for the successful day-to-day operations of the stations in his/her designated region. The Regional Director of Operations will provide leadership and direction to our station management teams and will be responsible for reinforcing a performance culture in a way that is inspiring and holds true to our core values (Teamwork, Integrity, EX=CX, Growth and Safety). With direct oversight of the designated station leaders, the Regional Director of Operations will align teams through specified performance measures that achieve our service, safety, and financial goals. Further, the Regional Director of Operations will ultimately be responsible for managing delivery of the Company vision. Job Responsibilities: Ensures each station in region portfolio achieves Company financial goals. Regularly analyzes financial performance to ensure each station is on track to meet performance metrics. Conducts monthly business reviews with each station leader across Company key performance indicators and adjusts plans with station leadership, as needed, to achieve results. Develops quarterly business plans with each station leader to ensure each station is prepared and staffed for planned local events, as well as trained to execute during unplanned events that impact station operations. Ensures all Station Leaders are executing effective scheduling practices: schedules posted on time, all trips covered according to contractual guidelines, proper LOD coverage, etc. Partners with HR to manage station recruiting, ensuring each station is fully staffed with proper availability and that station leaders complete onboarding process correctly and in a timely manner. Develops succession plans for staffing needs and demonstrates a strong ability to recruit and develop others. Assesses talent at all levels and builds a bench of talent. Identifies and develops designated trainers for station leaders and drivers within the region. Ensures that all new hires are effectively trained by certified trainer. Effectively addresses performance issues and holds teams accountable in a constructive and timely manner. Appropriately partners with HR and elevates concerns with a sense of urgency. Acts as point of escalation when service issues arise, advises station leaders on proper reporting and documentation. Ensures all complaints are answered with 24 hours. Leverages data from observations and reported service issues to identify root cause and implement processes to improve execution in a measured way. Engages station leaders to identify operational improvements in areas such as route optimization, fleet utilization, fuel expenditures, and routine maintenance costs. Builds a best-in-class safety culture in region by leveraging training tools, employee engagement, recognition, and coaching. Ensures all safety policies are implemented and followed. Ensures auditing of fuel cards, time and attendance, vehicle maintenance, office paperwork and recordkeeping, vehicle documents, etc. to maintain compliance with Company policy and mitigate risk and exposure. Leads the fleet managers to ensure vehicle maintenance schedules are in place, correct number or vehicles are at each station, correct maintenance tools are present in stations/vans, and vehicles are maintained under the hood and inside the van as required. Qualifications & Requirements As a leader within the organization, the Regional Director of Operations must be passionate about customer service, have experience in the transportation, airline, hospitality, or retail industry. Other requirements include: 5-7 years of multi-unit leadership experience. Flexible schedule to include nights and weekends as required to meet the needs of our 24/7/365 operation. Excellent written and verbal communication skills, including the ability to effectively communicate with all levels of the organization. Strategic thinking and organizational skills that enable the ability to lead direct reports shoulder to shoulder, manage multiple priorities, and meet deadlines in a fast-paced and dynamic environment. Strong leadership skills and the ability to work with employees from a variety of backgrounds, embrace diversity, promote inclusion, and motivate and develop a high performing team. Extensive experience in P&L analysis and demonstrated problem-solving skills. Proficient in Microsoft Office. Travel Requirements - 50 - 75% travel required within assigned region and to headquarters, as needed. Compensation: Significant Salary commensurate with experience ($110 to $150K is the target, let's discuss your qualifications and income expectations). Significant and achievable bonus program at 25% of salary. Full benefit package. This is a great opportunity for a person driven to succeed and looking for a career growth opportunity. If this sounds like a good fit for you, I can tell you all about the company and opportunity, let's have a confidential conversation. You can reach me at ************ (cell) and ************************* . Thanks! Mark Crabtree

Strategic Responsibilities: Architect an integrated revenue operations strategy aligning company growth objectives with operational execution Drive and optimize the entire revenue workflow, from opportunity creation to renewal processing Lead cross-functional transformation initiatives to eliminate silos between revenue teams Develop predictive analytics and insights that drive strategic decision-making across the revenue organization Partner with executive leadership to identify and capitalize on revenue acceleration opportunities Operational Responsibilities: Implement intelligent automation across the revenue lifecycle to increase efficiency and scalability Design and implement robust bookings forecasting and pipeline scrutiny processes that drive predictable revenue performance Establish consistent data governance to ensure accurate forecasting and revenue recognition Create holistic performance metrics that connect sales effectiveness to operational excellence Build and mentor specialized revenue operations teams working across traditional functional boundaries. Develop comprehensive playbooks for handling complex issues Skills and Abilities: Demonstrated leadership in delivering results with large-scale, cross-functional teams Exceptional problem-solving and analytical skills Strong executive presence, presentation skills for large groups, effective communication and influence skills Experience in process improvement; lean startup or design thinking is a plus Experience in managing business scorecards, scorecard reviews, and action plans Customer Service Orientation - Consistently meeting and anticipating the needs of internal customers, respecting others, and fostering positive working relationships Strong collaboration and problem-solving skills A strong influencer across teams and organizations Strong sales acumen and ability to collaborate and support Sales VPs Qualifications 13+ years progressive experience and demonstrated success/knowledge 8+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types 7+ years of specialized/industry experience Bachelor's degree (or equivalent experience) Master's degree preferred Proven experience in revenue operations, finance, or a related leadership role Strong analytical skills with the ability to interpret complex data sets Exceptional leadership and communication skills to drive cross-functional collaboration A track record of optimizing processes and achieving financial targets

About PawCo PawCo is a VC-backed startup leading the premium pet food market on a mission to change the way our dogs eat and live. We're building a trusted brand for pet parents who want the best for their furry companions. As we scale, we need a VP of Growth & Marketing to lead our creative and guerilla marketing, customer acquisition, retention, and brand-building efforts. As we scale, we need a VP of Growth & Marketing to lead our creative and guerilla marketing, customer acquisition, retention, and brand-building efforts.As we scale, we're seeking a VP of Operations to lead and optimize our supply chain, hiring, accounting, manufacturing, fulfillment, and site operations across our both Indiana and San Francisco locations. This role is critical in ensuring seamless production, logistics, and customer satisfaction as we expand. The Role As VP of Operations, you will oversee our operation in San Francisco and other sites, ensuring operational efficiency, product quality, and cost-effectiveness. This role requires regular travel between the two locations to manage manufacturing, warehousing, fulfillment, and on-the-ground operational teams. Key ResponsibilitiesSite Operations & Leadership Oversee operations at San Francisco and other locations, ensuring smooth day-to-day execution. Travel regularly between sites to manage teams, improve processes, and drive efficiency. Develop and implement best practices for production, warehousing, and distribution. Supply Chain & Manufacturing Manage end-to-end supply chain operations, from sourcing raw materials to final product delivery. Strengthen relationships with suppliers, co-packers, and manufacturers to optimize cost and quality. Implement quality control and compliance measures to ensure product consistency. Fulfillment & Logistics Oversee warehousing, distribution, and order fulfillment to ensure timely and cost-effective deliveries. Partner with 3PLs and logistics providers to optimize shipping operations. Develop and execute inventory management and demand forecasting strategies. Operational Strategy & Efficiency Implement scalable operational processes to support growth. Optimize costs, efficiency, and customer experience. Utilize data-driven reporting to track KPIs and drive continuous improvement. Cross-Functional Leadership Collaborate with finance, marketing, and customer service to align operational goals with business objectives. Ensure customer satisfaction by working closely with customer support and fulfillment teams. Build and mentor a high-performing operations team. What We're Looking For 7+ years of experience in operations, supply chain, logistics, or manufacturing, ideally in DTC, pet food, or CPG brands. Proven experience scaling early-stage startups and implementing operational efficiencies. Experience overseeing multiple locations and managing site operations. Strong background in inventory management, fulfillment, and cost optimization. Ability to travel regularly between Indiana and San Francisco as needed. Strong leadership skills with a track record of managing and developing teams. Data-driven mindset with expertise in ERP, inventory, and logistics management tools. Passion for pets and an understanding of the pet food industry is a plus! Why Join PawCo? Lead end-to-end operations at a fast-growing, mission-driven pet food brand. Work closely with the founding team to scale operations and strategy. Competitive salary, equity, and benefits. The opportunity to build and lead an industry-leading operational team. Ready to drive operational excellence at PawCo? Apply today and help us scale a brand dedicated to healthier, happier pets!

YouLand is a leading private money lender specializing in RTL(Residential Transition Loans) for real estate investors. With a focus on bridge loan expertise and innovative technology, we provide fast and reliable financing solutions. Since 2016, YouLand has funded over $1B+ of loans in 20 states nationwide. Role Description YouLand is looking for an experienced and motivated VP of Operations to join our dynamic team. The candidate chosen will be responsible for interfacing across all teams (product development, sales, origination, servicing and capital markets) in Youland to facilitate loan production. The successful candidate should be a self-starter with a passion for problem-solving, a drive to continually learn and improve, the ability to communicate effectively with a variety of stakeholders and superior leadership skills. You will be responsible for managing operational processes and procedures, implementing process improvements, and delivering key insights to senior management. To succeed in this role, you must have a bachelor's degree in business, finance or related field, as well as a minimum of 3 years' experience in an operations analyst role. Additionally, you must have an in-depth understanding of the financial services industry and a proven ability to streamline and improve operational workflows. A successful candidate must also possess excellent communication and interpersonal skills, be highly organized and detail-oriented, and have the ability to work well in a fast-paced environment. Qualifications Operations Management and Project Management skills Customer Service Strong leadership and decision-making skills Excellent communication and interpersonal abilities Experience in the financial industry is a plus 4+ years' experience in an operations role 1+ years' experience in a leadership position Bachelor's degree in Business or related field 3.5+ GPA Fluent English Speaker

We have a current opportunity for a San Francisco | Director of Operations on a permanent basis. The position will be based in Hayward. For further information about this position please apply. Desired Skills and Experience Sign-on Bonus: $10,000 About the Role: We are seeking an experienced and visionary Local Director to lead our environmental consulting operations in a specific geographic region. As the Local Director, you will play a pivotal role in overseeing the strategic direction, growth, and profitability of our environmental consulting services. Your expertise in our service lines, environmental regulations, project management, business development, and team leadership will be instrumental in driving the success of our operations in the region. Responsibilities: - Manage financial performance of local operations, including budgeting, resource allocation, forecasting, financial reporting, and ultimately achieve financial company targets. - Monitor project profitability and local growth plans, identify areas for cost optimization, and implement strategies to improve financial performance and achieve revenue targets. - Drive operational excellence by ensuring smooth day-to-day operations, developing strategic growth plans, identifying new service lines or sectors, ensuring the delivery of high-quality services and adherence to industry standards and regulatory requirements. - Oversee the planning, execution, and successful delivery of environmental consulting projects, ensuring compliance with project objectives, budgets, and timelines. - Review client invoices and ensure they are in accordance with company and client policies. - Stay up-to-date with local, state, and federal environmental regulation, and ensure the implementation of best practices and compliance with all relevant laws and regulations. - Recruit, develop, and mentor a high-performing team of environmental professionals. Provide coaching, training, and professional development opportunities to enhance the skills and knowledge of team members. - Motivate and direct employees through effective performance management techniques, including establishing expectations, goals, and providing recognition and feedback, conducting one-on-one meetings, and conducting performance reviews. - Travel to potential and existing clients to deliver presentations showcasing the value of our services and establish strong business relationships. - Attend and/or staff association events and conferences to stay abreast of industry events, build networks, and showcase our expertise and service lines. Requirements: - BA degree in Industrial Hygiene, Health and Safety, Biological or Physical Science preferred. - Membership in applicable industry organizations is a plus. - 8+ years of demonstrated leadership experience in environmental consulting with a strong track record of managing and leading successful projects and teams. - Deep knowledge of our core services, including asbestos, lead, and mold. - Strong financial acumen with the ability to develop and manage budgets, track financial performance, and make strategic decisions to ensure profitability and growth. - Exceptional communication skills, both verbal and oral, with the ability to present and convey complex technical information to a diverse audience, including clients, colleagues, and public forums. - Strong project management skills. - Deep understanding of daily functions of Environmental Health Specialists, Project Managers, Administrators, and Project Coordinators.

Requisition ID # 163067 Job Category: Compliance / Risk / Quality Assurance Job Level: Director/Chief Business Unit: Electric Engineering Work Type: Hybrid This director is accountable for enabling the business to effectively and efficiently manage risk in key areas of the enterprise. Seeks to create and sustain a leading risk management, audit, compliance, and security capability to support PG&E business goals. Plans, organizes, manages and directs the daily operations of the Enterprise Risk Management (ERP) program, supervising and leading staff. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. Job Responsibilities Analyzes and makes decisions on risk management issues by identifying, measuring and managing operational and enterprise risks for an organization. Manages a wide variety of program components (e.g. enterprise wide risk management) for the purpose of ensuring effective risk management. Analyzes property loss control needs for the purpose of identifying issues, developing processes and/or recommending action plans to enhance property loss prevention programs. Leads enterprise risk and operational management program, helping line of business risk owners to measure risk and evaluate mitigation plans. Prepares review materials for senior management and the Board of Directors. Prepares a wide variety of often complex materials (e.g. plans, budgets, reports, analyses, recommendations, procedures, etc.) for the purpose of documenting activities and issues, meeting compliance requirements, providing audit references, making presentations, and/or providing reference materials. Identifies and analyzes areas of potential risk to the assets, earning capacity, or success of organizations. Produces reports and presentations that outline findings, explain risk positions, and recommends changes. Leadership Qualities PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities. Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies. Operating effectively, even when things are not certain or the way forward is not clear. A Leader in the Community and Industry Effectively building formal and informal relationship networks inside and outside the organization. Anticipating and balancing the needs of multiple stakeholders. Demonstrates Safety Leadership A safety champion in words and deeds with respect to both employee and public safety. Maintaining an environment of open dialog and free of retaliation. Influences and Inspires Using various- communications that convey a clear understanding of the needs of different audiences. Maneuvering comfortably through complex policy, process, and people-related dynamics. Optimizes Team Performance Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Creating a climate where people are developed and motivated to do their best to help the organization. Values Diversity and Creates Inclusion Recognizing the value that different perspectives and cultures bring to an organization. Fiscally Responsible Interpreting and applying understanding of key financial indicators to make better business decisions. Planning and prioritizing work to meet commitments aligned with organizational goals. Leads Ethically and in a Compliant Manner Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance. Building on necessary level of industry, company and subject-matter expertise, including laws and regulations. Provides a High Level of Customer Service Building strong customer relationships and delivering customer-centric solutions. Compensation PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle of the range ($230,000 - $240,000), the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: Bay Area Minimum: $178,000 Bay Area Maximum: $304,000 OR California (outside of Bay Area) Minimum: $169,000 California (outside of Bay Area) Maximum: $289,000 Background Qualifications Minimum Bachelor's degree in Business, Finance or job-related discipline or equivalent experience 10 years of successful professional experience with risk management, compliance management, audit or utility operations management. Proven track record of successful leadership experience, leading and developing strong teams Desired Master's Degree in Business, Finance or job-related discipline or equivalent experience Certified Internal Auditor (CIA) Project Management Professional (PMP) Ability to communicate effectively through presentations and individual discussions with managers and employees

About PawCo PawCo is a VC-backed startup leading the premium pet food market on a mission to change the way our dogs eat and live. We're building a trusted brand for pet parents who want the best for their furry companions. As we scale, we need a VP of Growth & Marketing to lead our creative and guerilla marketing, customer acquisition, retention, and brand-building efforts. As we scale, we need a VP of Growth & Marketing to lead our creative and guerilla marketing, customer acquisition, retention, and brand-building efforts.As we scale, we're seeking a VP of Operations to lead and optimize our supply chain, hiring, accounting, manufacturing, fulfillment, and site operations across our both Indiana and San Francisco locations. This role is critical in ensuring seamless production, logistics, and customer satisfaction as we expand. The Role As VP of Operations, you will oversee our operation in San Francisco and other sites, ensuring operational efficiency, product quality, and cost-effectiveness. This role requires regular travel between the two locations to manage manufacturing, warehousing, fulfillment, and on-the-ground operational teams. Key ResponsibilitiesSite Operations & Leadership Oversee operations at San Francisco and other locations, ensuring smooth day-to-day execution. Travel regularly between sites to manage teams, improve processes, and drive efficiency. Develop and implement best practices for production, warehousing, and distribution. Supply Chain & Manufacturing Manage end-to-end supply chain operations, from sourcing raw materials to final product delivery. Strengthen relationships with suppliers, co-packers, and manufacturers to optimize cost and quality. Implement quality control and compliance measures to ensure product consistency. Fulfillment & Logistics Oversee warehousing, distribution, and order fulfillment to ensure timely and cost-effective deliveries. Partner with 3PLs and logistics providers to optimize shipping operations. Develop and execute inventory management and demand forecasting strategies. Operational Strategy & Efficiency Implement scalable operational processes to support growth. Optimize costs, efficiency, and customer experience. Utilize data-driven reporting to track KPIs and drive continuous improvement. Cross-Functional Leadership Collaborate with finance, marketing, and customer service to align operational goals with business objectives. Ensure customer satisfaction by working closely with customer support and fulfillment teams. Build and mentor a high-performing operations team. What We're Looking For 7+ years of experience in operations, supply chain, logistics, or manufacturing, ideally in DTC, pet food, or CPG brands. Proven experience scaling early-stage startups and implementing operational efficiencies. Experience overseeing multiple locations and managing site operations. Strong background in inventory management, fulfillment, and cost optimization. Ability to travel regularly between Indiana and San Francisco as needed. Strong leadership skills with a track record of managing and developing teams. Data-driven mindset with expertise in ERP, inventory, and logistics management tools. Passion for pets and an understanding of the pet food industry is a plus! Why Join PawCo? Lead end-to-end operations at a fast-growing, mission-driven pet food brand. Work closely with the founding team to scale operations and strategy. Competitive salary, equity, and benefits. The opportunity to build and lead an industry-leading operational team. Ready to drive operational excellence at PawCo? Apply today and help us scale a brand dedicated to healthier, happier pets!

Regional Director of Operations, West Coast (Must reside within a commutable distance to SFO) Compensation Target $137,500 to $187,500 or commensurate with experience Our client has been in business for over 10 years but is still very much in an entrepreneurial and growth mindset. They have over 1200 employees, but still operate in a very “lean” fashion. The right person for this position will bring a very “Can do” attitude and leadership skills that lead by example and are driven by success. Our client is one of the top providers of ground transportation to airline crews across the country. Reporting directly to the CEO, the Regional Director of Operations will be responsible for the successful day-to-day operations of the stations in his/her designated region. The Regional Director of Operations will provide leadership and direction to our station management teams and will be responsible for reinforcing a performance culture in a way that is inspiring and holds true to our core values (Teamwork, Integrity, EX=CX, Growth and Safety). With direct oversight of the designated station leaders, the Regional Director of Operations will align teams through specified performance measures that achieve our service, safety, and financial goals. Further, the Regional Director of Operations will ultimately be responsible for managing delivery of the Company vision. Job Responsibilities: Ensures each station in region portfolio achieves Company financial goals. Regularly analyzes financial performance to ensure each station is on track to meet performance metrics. Conducts monthly business reviews with each station leader across Company key performance indicators and adjusts plans with station leadership, as needed, to achieve results. Develops quarterly business plans with each station leader to ensure each station is prepared and staffed for planned local events, as well as trained to execute during unplanned events that impact station operations. Ensures all Station Leaders are executing effective scheduling practices: schedules posted on time, all trips covered according to contractual guidelines, proper LOD coverage, etc. Partners with HR to manage station recruiting, ensuring each station is fully staffed with proper availability and that station leaders complete onboarding process correctly and in a timely manner. Develops succession plans for staffing needs and demonstrates a strong ability to recruit and develop others. Assesses talent at all levels and builds a bench of talent. Identifies and develops designated trainers for station leaders and drivers within the region. Ensures that all new hires are effectively trained by certified trainer. Effectively addresses performance issues and holds teams accountable in a constructive and timely manner. Appropriately partners with HR and elevates concerns with a sense of urgency. Acts as point of escalation when service issues arise, advises station leaders on proper reporting and documentation. Ensures all complaints are answered with 24 hours. Leverages data from observations and reported service issues to identify root cause and implement processes to improve execution in a measured way. Engages station leaders to identify operational improvements in areas such as route optimization, fleet utilization, fuel expenditures, and routine maintenance costs. Builds a best-in-class safety culture in region by leveraging training tools, employee engagement, recognition, and coaching. Ensures all safety policies are implemented and followed. Ensures auditing of fuel cards, time and attendance, vehicle maintenance, office paperwork and recordkeeping, vehicle documents, etc. to maintain compliance with Company policy and mitigate risk and exposure. Leads the fleet managers to ensure vehicle maintenance schedules are in place, correct number or vehicles are at each station, correct maintenance tools are present in stations/vans, and vehicles are maintained under the hood and inside the van as required. Qualifications & Requirements As a leader within the organization, the Regional Director of Operations must be passionate about customer service, have experience in the transportation, airline, hospitality, or retail industry. Other requirements include: 5-7 years of multi-unit leadership experience. Flexible schedule to include nights and weekends as required to meet the needs of our 24/7/365 operation. Excellent written and verbal communication skills, including the ability to effectively communicate with all levels of the organization. Strategic thinking and organizational skills that enable the ability to lead direct reports shoulder to shoulder, manage multiple priorities, and meet deadlines in a fast-paced and dynamic environment. Strong leadership skills and the ability to work with employees from a variety of backgrounds, embrace diversity, promote inclusion, and motivate and develop a high performing team. Extensive experience in P&L analysis and demonstrated problem-solving skills. Proficient in Microsoft Office. Travel Requirements - 50 - 75% travel required within assigned region and to headquarters, as needed. Compensation: Significant Salary commensurate with experience ($110 to $150K is the target, let's discuss your qualifications and income expectations). Significant and achievable bonus program at 25% of salary. Full benefit package. This is a great opportunity for a person driven to succeed and looking for a career growth opportunity. If this sounds like a good fit for you, I can tell you all about the company and opportunity, let's have a confidential conversation. You can reach me at ************ (cell) and ************************* . Thanks! Mark Crabtree

As a District Manager you will oversee multiple restaurant locations, ensuring operational excellence and exceptional guest experiences. This role is vital in driving business success through effective leadership and strategic planning. Responsibilities Lead and manage multiple restaurant locations to achieve operational goals. Ensure consistent execution of service standards to enhance guest satisfaction. Develop and implement strategic plans for business growth and profitability. Supervise and mentor restaurant managers to foster professional development. Monitor financial performance, including profit loss analysis, to drive efficiency. Identify opportunities for process improvement across all locations. Collaborate with cross-functional teams to enhance overall operational effectiveness. Requirements Proven leadership experience in the restaurant or hospitality industry. Strong supervisory skills with a focus on team development. Experience in business development and strategic planning is preferred. Excellent sales acumen with a track record of achieving targets. Ability to manage financial performance effectively, including profit loss management. Strong project management skills with attention to detail.

Requisition ID # 164934 Job Category: Information Technology Job Level: Manager/Principal Business Unit: Information Technology Work Type: Hybrid Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City Department Overview Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Position Summary Facilitates PG&E's business vision by improving service quality, increasing capabilities through the development\deployment of infrastructure and core business productivity application functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies. Provides leadership for those involved in the development, design, testing, implementation, maintenance, support, and operations of PG&E's systems infrastructure. This position is hybrid, working from your remote office and your assigned work location approximately twice per quarter, or more, based on business need. The assigned work location will be within the PG&E Service Territory. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs. A reasonable salary range is: Bay Area Minimum: $144,000.00 Bay Area Maximum: $244,000.00 OR California Minimum: $ 137,000.00 California Maximum: $232,000.00 Job Responsibilities Accountable for negotiating conflicts and ensuring identified issues are resolved. Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance. Acts as a liaison and conduit for information flow between the department team and the rest of the IT and business community, as well as with appropriate external stakeholders; manages the efficient and effective resolution of issues. Collaborates with other teams in the delivery and sharing of concepts to leverage across portfolios Communicates and champions the infrastructure requirements necessary to execute the IT portfolio Conducts analyses of asset deployment, use and acquisition, and dispose of nonperforming assets; evaluates and assess risks as part of the life cycle analysis of portfolio components. Continuous monitoring of emerging tools and technologies to assure the most appropriate technology is being proposed and deployed Develops and manage to a set of meaningful metrics to demonstrate the efficiency and effectiveness of the team on a monthly, quarterly and yearly basis. Develops relationship across IT, with the goal of growing meaningful relationships that will facilitate collaborations and communications. Drives and contributes to the continuous improvement of Infrastructure components, monitoring and processes Ensures appropriate resources are assigned to each project/program. Ensures compliance to Standards/regulations and governance processes Ensures staff has the resources and skills needed to support all projects Ensures that the project/program outcome reflects the goals of the organization/business. Ensures timely and effective communication regarding the mapping of initiatives to business goals to business partners, including presenting information to IT and business leaders outlining portfolio specifics. Establish comprehensive service level agreements Establishes Development Plans for Supervisors and staff Leads the effort in creative approaches to problem solving and quality deliverables supporting business needs Manages employees, contractors and vendors for the efficient delivery of services Highly collaborative, able to work cross- functionally; possessing the ability to forge relationships and partner effectively Monitors program results against technical specifications. Provides and manage operational support and maintenance for systems and applications; may provide 24x7 support Provides IT services that include planning, development, implementation and support for systems solutions required for the PG&E line of businesses Provides leadership and motivation to team members Provides performance feedback and guidance to staff Typically responsible for a staff of technical resources consisting of Supervisors, professionals, support and/or union positions Uses various tools and techniques for estimating costs associated with a project/program including physical, financial and human capital costs. Qualifications Minimum: Bachelors Degree in Computer Science or job-related discipline or equivalent experience Experience in program management, large-scale Experience in IT-Information Technology, 6 years Desired: Masters Degree in job-related discipline or equivalent experience Utility industry experience, regulated LSS-Lean Six Sigma Certification PMI-Project Management Institute PMP-Project Management Professional certification ITIL-Information Technology Infrastructure Library Practitioner certification ITIL-Information Technology Infrastructure Library Manager certification #featuredjob

Regional Director of Operations, West Coast (Must reside within a commutable distance to SFO) Compensation Target $137,500 to $187,500 or commensurate with experience Our client has been in business for over 10 years but is still very much in an entrepreneurial and growth mindset. They have over 1200 employees, but still operate in a very “lean” fashion. The right person for this position will bring a very “Can do” attitude and leadership skills that lead by example and are driven by success. Our client is one of the top providers of ground transportation to airline crews across the country. Reporting directly to the CEO, the Regional Director of Operations will be responsible for the successful day-to-day operations of the stations in his/her designated region. The Regional Director of Operations will provide leadership and direction to our station management teams and will be responsible for reinforcing a performance culture in a way that is inspiring and holds true to our core values (Teamwork, Integrity, EX=CX, Growth and Safety). With direct oversight of the designated station leaders, the Regional Director of Operations will align teams through specified performance measures that achieve our service, safety, and financial goals. Further, the Regional Director of Operations will ultimately be responsible for managing delivery of the Company vision. Job Responsibilities: Ensures each station in region portfolio achieves Company financial goals. Regularly analyzes financial performance to ensure each station is on track to meet performance metrics. Conducts monthly business reviews with each station leader across Company key performance indicators and adjusts plans with station leadership, as needed, to achieve results. Develops quarterly business plans with each station leader to ensure each station is prepared and staffed for planned local events, as well as trained to execute during unplanned events that impact station operations. Ensures all Station Leaders are executing effective scheduling practices: schedules posted on time, all trips covered according to contractual guidelines, proper LOD coverage, etc. Partners with HR to manage station recruiting, ensuring each station is fully staffed with proper availability and that station leaders complete onboarding process correctly and in a timely manner. Develops succession plans for staffing needs and demonstrates a strong ability to recruit and develop others. Assesses talent at all levels and builds a bench of talent. Identifies and develops designated trainers for station leaders and drivers within the region. Ensures that all new hires are effectively trained by certified trainer. Effectively addresses performance issues and holds teams accountable in a constructive and timely manner. Appropriately partners with HR and elevates concerns with a sense of urgency. Acts as point of escalation when service issues arise, advises station leaders on proper reporting and documentation. Ensures all complaints are answered with 24 hours. Leverages data from observations and reported service issues to identify root cause and implement processes to improve execution in a measured way. Engages station leaders to identify operational improvements in areas such as route optimization, fleet utilization, fuel expenditures, and routine maintenance costs. Builds a best-in-class safety culture in region by leveraging training tools, employee engagement, recognition, and coaching. Ensures all safety policies are implemented and followed. Ensures auditing of fuel cards, time and attendance, vehicle maintenance, office paperwork and recordkeeping, vehicle documents, etc. to maintain compliance with Company policy and mitigate risk and exposure. Leads the fleet managers to ensure vehicle maintenance schedules are in place, correct number or vehicles are at each station, correct maintenance tools are present in stations/vans, and vehicles are maintained under the hood and inside the van as required. Qualifications & Requirements As a leader within the organization, the Regional Director of Operations must be passionate about customer service, have experience in the transportation, airline, hospitality, or retail industry. Other requirements include: 5-7 years of multi-unit leadership experience. Flexible schedule to include nights and weekends as required to meet the needs of our 24/7/365 operation. Excellent written and verbal communication skills, including the ability to effectively communicate with all levels of the organization. Strategic thinking and organizational skills that enable the ability to lead direct reports shoulder to shoulder, manage multiple priorities, and meet deadlines in a fast-paced and dynamic environment. Strong leadership skills and the ability to work with employees from a variety of backgrounds, embrace diversity, promote inclusion, and motivate and develop a high performing team. Extensive experience in P&L analysis and demonstrated problem-solving skills. Proficient in Microsoft Office. Travel Requirements - 50 - 75% travel required within assigned region and to headquarters, as needed. Compensation: Significant Salary commensurate with experience ($110 to $150K is the target, let's discuss your qualifications and income expectations). Significant and achievable bonus program at 25% of salary. Full benefit package. This is a great opportunity for a person driven to succeed and looking for a career growth opportunity. If this sounds like a good fit for you, I can tell you all about the company and opportunity, let's have a confidential conversation. You can reach me at ************ (cell) and ************************* . Thanks! Mark Crabtree