Operations Manager jobs in San Marcos, TX

Our client is a key player in the supply chain industry, committed to operational excellence, safety, and customer satisfaction. By providing high-quality products and services, they work to foster long-term relationships with their clients and vendors is seeking for a Warehouse Operations Supervisor to play a critical role in ensuring the smooth and safe operation of warehouse activities. This position oversees daily operations, maintains compliance with safety regulations, and ensures optimal inventory management. This Role Offers: Opportunity to lead and develop a dedicated team in a dynamic, growth-focused environment Direct impact on company profitability and operational success Strong emphasis on professional development and leadership skills Drive strategic initiatives to enhance market presence and operational efficiencies Build valuable relationships within the community and industry Pathway for career advancement within a supportive, excellence-driven organization Focus: Supervise daily warehouse operations, including receiving, shipping, inventory management, and order fulfillment. Train, mentor, and evaluate team members to ensure adherence to safety standards and operational excellence. Safely operate and maintain warehouse equipment, including forklifts and other material-handling tools. Coordinate with sales and operations teams to meet delivery timelines and customer expectations. Monitor and manage inventory levels to prevent shortages and optimize stock levels. Enforce compliance with OSHA standards, company policies, and other regulatory guidelines. Identify opportunities for process improvement to enhance efficiency and reduce operational costs. Maintain a clean, organized, and safe warehouse environment. Complete safety training programs and support other responsibilities as assigned by management. Skill Set: A high school diploma or equivalent is required; a bachelor's degree or relevant experience in warehouse or operations management is preferred. 3+ years of experience in warehouse operations, with at least 1 year in a supervisory role. Proficient in warehouse management systems and software; familiarity with Microsoft Office applications is required. Strong leadership and communication skills, with the ability to motivate and guide a team. Hands-on experience operating warehouse equipment, including forklifts (certification preferred). Knowledge of OSHA regulations and safety compliance standards. Problem-solving skills and a results-driven mindset. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

The Regional Operations Manager is responsible for driving operational performance, team development, and brand consistency across a portfolio of restaurants within a defined geographic region of the Terry Black's Barbecue brand. This leadership role provides direct support to General Managers and their teams, ensuring each location operates efficiently, profitably, and in alignment with company standards. The ideal candidate adopts a hands-on, servant leadership style and is deeply committed to empowering store teams, delivering operational excellence, and enhancing the guest experience. Key Responsibilities: Operational Excellence and Store Support Serve as the primary liaison between restaurant leadership and corporate, ensuring alignment on operational goals, initiatives, and Terry Black's Barbecue brand standards. Provide direct, in-person support to stores through regular site visits, coaching, and on-the-ground leadership. Partner with General Managers to identify operational gaps and implement solutions that enhance productivity, product quality, service consistency, and overall performance. Lead execution of systems, processes, and company-wide initiatives to drive operational efficiency and guest satisfaction. Support stores during critical periods such as peak seasons, events, or leadership transitions, offering both strategic guidance and hands-on assistance as needed. Financial Oversight and Business Performance Oversee the financial performance of each Terry Black's Barbecue location, ensuring targets for sales, labor, COGS, and controllable expenses are met or exceeded. Collaborate with General Managers on forecasting, budgeting, and action planning to improve margins and achieve profitability goals. Analyze key performance indicators (KPIs) to identify trends and opportunities for improvement across the region. Leadership Development and Talent Management Recruit, develop, and retain high-performing General Managers and store leadership teams. Conduct performance evaluations, succession planning, and leadership development initiatives to build a strong talent pipeline. Foster a culture of accountability, recognition, and continuous improvement across all teams. Cross-Functional Collaboration Partner with the Marketing department to support store-level initiatives, events, grand openings, and promotional campaigns. Collaborate with the Training department to ensure effective onboarding, skills development, and ongoing learning opportunities for all employees. Work in conjunction with Human Resources to manage workforce planning, employee relations, and compliance with labor regulations. Represent regional operations in corporate planning sessions, providing feedback and insights from the field to support organizational goals. Brand & Guest Experience Standards Uphold and enforce brand standards related to food quality, service excellence, and restaurant cleanliness. Monitor and respond to guest feedback, collaborating with store leadership to implement service recovery measures and enhance the guest experience. Ensure consistency in the Terry Black's Barbecue experience across all locations within the region. New Store Openings and Growth Initiatives Lead operational support for new store openings, including hiring, training, and pre-opening readiness. Provide leadership and stability through the post-opening phase, integrating new locations into regional operations. Contribute to strategic growth planning and offer regional insights for future expansion. Qualifications: Minimum 7 -10 years of multi-unit leadership experience within the restaurant or hospitality industry, ideally in high-volume or fast-casual environments. Demonstrated success in driving operational performance, financial results, and team development. Strong business acumen with expertise in P&L management, labor modeling, and cost control. Exceptional interpersonal, organizational, and communication skills. A collaborative leadership style with a commitment to supporting teams in the field Willingness and ability to travel frequently throughout the assigned region.

Allotment Productions Corp is a global music merchandise company built on passion, trust, and creative collaboration. We help artists and bands bring their vision to life through online sales and fulfillment as well as tour merchandise. We provide reliable and transparent support every step of the way. Our U.S. headquarters is in Austin, TX, where we are building a small, powerful team of experienced professionals to drive growth across North America. POSITION OVERVIEW We're hiring an Operations Manager to oversee the growth of our US office. To be a resourceful individual who will be responsible, efficient and effective, managing the day-to-day operations of the business. Ideal for someone who thrives in a fast-paced environment and enjoys building structure from the ground up. As a startup, responsibilities may evolve over time, so adaptability and a proactive mindset are essential. KEY RESPONSIBILITES Team Leadership & Staff Lead recruitment, onboarding, and daily supervision of team members, ensuring everyone has the tools and training to succeed Conduct regular performance reviews and offer coaching, mentorship, and growth opportunities Act as the primary escalation point for customer service concerns, resolving issues efficiently while upholding brand values Foster a culture of accountability, teamwork, and positivity across departments People & Resource Management Partner with HR to support hiring, development, and performance management across all teams Work with leadership to build and implement onboarding and training materials for new hires Oversee general office operations and serve as the go-to person for day-to-day management needs Budgeting & Financial Oversight Monitor and analyze key operational metrics, including P&Ls, KPIs, inventory, labor efficiency, and cash flow, in collaboration with leadership Forecast staffing and material needs based on seasonal trends, new product launches, and sales goals Prepare and present quarterly operational and financial reports to the VP and executive team, offering strategic insights and recommendations Compliance, Risk & Process Management Manage cross-functional projects, including any updates or changes to physical workspace or facilities Ensure ongoing compliance with health, safety, and legal regulations Design and implement scalable workflows and SOPs that improve efficiency, quality, and long-term growth QUALIFICATIONS 3-7 years of experience in warehouse, logistics, or operations management Proven leadership abilities with experience managing small teams Solid understanding of inventory management systems and warehouse best practices Highly organized with strong analytical and problem-solving skills Experience in apparel, merchandise, or the entertainment industry is a plus Background in startup environments or scaling operations is preferred PERKS AND BENEFITS Health insurance available (dependent on company plan) PTO and standard U.S. federal holidays Career growth opportunities within Allotment's expanding global business WHY JOIN US This is a unique opportunity to help build and shape the U.S. operations of a growing global company from the ground up. You'll collaborate with a passionate, close-knit team, play a key role in developing new systems and structures, and contribute during a pivotal phase of our expansion. If you're a strong, hands-on leader who thrives in fast-paced environments, we'd love to hear from you!

Overview - Are you passionate about project management, medical innovation, and improving lives through advanced surgical technologies? We're building a better future for joint health-and we're looking for a Project Manager to lead operations and robotics integration projects that drive that mission forward. What You'll Do As an Operations Project Manager, you'll be at the forefront of robotics and manufacturing innovation, leading cross-functional projects across engineering, operations, regulatory, and marketing. You will: Manage robotics and manufacturing operations projects following PMI best practices. Drive end-to-end project execution: define scope, timelines, resources, budgets, and risk mitigation plans. Lead multidisciplinary project teams and organize weekly planning/status meetings. Develop and maintain clear communication plans and executive-level reporting. Collaborate closely with senior leadership to ensure timely and cost-effective delivery. Support deployment and scale-up of robotic-assisted surgical tools and automation initiatives within manufacturing. Contribute to continuous improvement in quality, efficiency, and scalability of operations. Basic Qualifications Bachelor's degree required; Master's/MBA preferred. 3-5+ years' experience in Engineering, Manufacturing, Quality, Marketing, or Sales Ops. 2+ years of hands-on project management experience. Proven ability to lead cross-functional teams and deliver operational projects successfully. Preferred Qualifications PMP Certification. Experience managing robotics or automation-related projects. Familiarity with orthopedic implants, medical devices, or surgical tools. Strong matrix management and change leadership skills. Excellent verbal and written communication; experience presenting to VP and C-level stakeholders. Proficiency in project management tools and methodologies (e.g., MS Project, Smartsheet, Agile/Scrum). About Brickred Systems: Brickred Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. Brickred Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence. With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem

Site Manager Buda, TX Shift: Monday-Friday 6:00 AM-Until work completed Salary: $75K-$80K Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs. We are looking for a Warehouse Site Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our clients. THE OPPORTUNITY: Running site with safety and efficiency as priorities Writing and balancing daily bank deposits Creation of daily work logs and transmission of same to corporate Audit of daily labor and billing reports Ensure customer needs are met on a daily basis. Document and resolve any customer service or associate issues daily. Ensure all associates follow policies and work rules including safety work rules. Hold weekly safety meetings and ensure associate participation. Assist in managing Site and Departmental budget. Scheduling associate shifts based on customer requirements. Interview, hire, and train new associates. Supervise timely and accurate data entry for all services performed. Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures. QUALIFICATIONS: Must be very flexible with shift start times as well as days worked, including weekends and holidays. 3 years of management and leadership experience in an industrial setting. Ability to train, coach, and mentor warehouse associates. Strong organization and prioritizing skills. Ability to simultaneously perform multiple tasks. The ability to make decisions, solve problems, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment. Ability to manage budgets; read and interpret P&L statements; and prepare related management reports. Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. PHYSICAL REQUIREMENTS: Ability to walk and stand for extended periods of time Ability to lift 25 to 75 lbs EDUCATION and/or EXPERIENCE: Warehousing, Logistics, Supply Chain or Third-Party experience preferred. BS/BA Degree or Associate Degree with Equivalent Experience is a plus but no required Excellent interpersonal communication, leadership, and customer service skills. Proven track record in supervision of warehouse employees including Hiring, Training, and Termination. Proven experience in providing high levels of customer service to internal and external customers. This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time. Why you should work with us: Competitive Salary Quarterly incentive based on operational performance. Benefits -- after 60 days of employment Career growth-our company looks to promote from within first. Paid Training, Safety Incentives Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

Come join our team and open the door to an amazing career at Cedar Park Overhead Doors! We have an immediate opening for a General Manager. With divisions in Cedar Park, Austin, and Pflugerville, the Cedar Park Overhead Doors family has been serving Texas for over 30 years. Whether it's our residential or commercial overhead doors or access-controls and gate systems, Cedar Park Overhead Doors has the products of choice. We often wonder what “The Cedar Park Overhead Doors Advantage” is, what makes us different than our competitors and what has kept this company in business for 30+ years? The answer is simple - OUR AMAZING EMPLOYEES! Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being “The Cedar Park Overhead Doors Advantage”! Summary & Duties The General Manager will be responsible for all aspects of operations to ensure efficient and effective service delivery. This role requires a combination of technical expertise in garage door systems, leadership skills, and business acumen to drive growth and profitability. Key areas of focus will include the following: Team Management - supervise and lead a team of technicians and administrative staff; assign tasks, schedule work shifts, and ensure adequate staffing levels; provide training, coaching, and mentorship to team members to enhance their skills & performance; conduct performance evaluations and address any disciplinary issues as necessary. Service Operations - coordinate service calls & dispatch technicians to customer locations; ensure timely & quality completion of service/repair jobs; monitor inventory levels of parts & supplies to maintain adequate stock levels; implement & enforce safety protocols to ensure a safe working environment for employees and customers. Customer Relations - build & maintain strong relationships with customers to understand their needs and expectations; address customer inquiries, concerns, & complaints promptly and professionally; seek feedback from customers to continuously improve service quality and customer satisfaction. Sales & Marketing - develop & implement strategies to attract new customers and retain existing ones; collaborate with the marketing team to create promotional materials & campaigns; identify opportunities for upselling additional products or services to customers; quoting, selling, site checking and other essential sales responsibilities. Financial Management - prepare & manage the budget for the service location; monitor financial performance against targets & implement corrective actions as needed; identify cost-saving opportunities & optimize operational efficiency to maximize profitability. Quality Assurance - establish & enforce quality standards for service delivery; conduct regular inspections & audits to ensure compliance with company policies and industry regulations; implement continuous improvement initiatives to enhance service quality and efficiency. Qualifications Proven management experience in garage door service, construction, warehousing, or similar skilled-trade industry. Technical knowledge of garage door systems and repair techniques is strongly preferred. Mechanical, electrical, and/or general construction knowledge preferred. Valid driver's license and clean driving record. Skills Strong leadership skills with the ability to motivate and manage a diverse team. Excellent communication and interpersonal abilities. Proficiency in computer applications and software relevant to service management. Ability to multitask, prioritize, and problem-solve in a fast-paced environment. Work Conditions Climate-controlled office environment with continual sitting & use of computer. Regular bending, lifting up to 50 pounds, etc. while assisting with operations. Exposure to weather and temperature elements when providing operational support support. Benefits We are proud to offer a robust benefits package to our Team Members including: Competitive salary Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Hospital Indemnity 401(k) with Employer Match Employee Assistance Program (EAP) Generous Paid Time Off (PTO) Paid Holidays Team member recognition & reward programs Core Values At Cedar Park Overhead Doors, we base our actions on the following core values and request the same from all team members: Teamwork - we operate as a team and succeed together. Grit - we have the courage, strength, and character to persevere. Sincerity - we are transparent and trustworthy. Development - we strive for continuous improvement, both professionally and personally We are an (EOE) Equal Opportunity Employer. Requirements: PI3f26b1b23c8c-26***********1

The Director of Operations will lead the development and implementation of best-in-class manufacturing processes to support the rapid growth of a dynamic consumer packaged goods brand based in San Antonio, Texas ** Must be in San Antonio or easily relocatable there** **Must be bilingual and be able to converse in both english and spanish** This role will oversee all manufacturing operations (2 plants), supply chain, and compliance, ensuring operational excellence through improving operational processes, scalability, and continuous improvement. Collaborating with cross-functional teams, the Director of Operations will create a strategic and process-driven framework that aligns manufacturing operations with the company's overarching goals for growth, quality, and efficiency. This dedicated team brings their unique zest, creativity, and passion to the table. United by their love for exceptional flavors and fun, they are more than just a team; they are a vibrant community, deeply rooted in rich Tex-Mex heritage and committed to innovation. They are focused on growth and are backed by a private equity firm that allows for strategic growth and meaningful impact.

Job Title: Medical Event Operations Specialist Job Duration: 24 months Shift : 8-hour shift (Day) Domestic travel required 25% DESCRIPTION: This position is responsible for all aspects of Meeting Planning for Medical Education programs from inception to completion and will act as a true business partner with Medical Education, and other integral internal functions to ensure delivery of the highest quality and a consistently excellent customer experience. This role will manage production for the entire event cycle, including venue sourcing, contract negotiation, AV/production sourcing, ground transportation, F&B planning, event design, event management technology, attendee registration and management, onsite event support, pre/post event evaluations, as well as program budget management and reconciliation. This person will have excellent time management, meet strict deadlines, have keen attention to detail, strong communication skills both written and verbal, and the ability to manage multiple tasks while maintaining a high level of customer service. Event Management Planning Manage all aspects of event planning for Medical Education courses, Advisory Board Meetings, and Innovation Councils. Prepares budget and monitors expenditures for each meeting. Manages logistical support and provides direction to meeting staff, vendors, and hotel counterparts for in pre-planning, onsite execution, and post planning. Meetings ranging in sizes from 40-100 attendees. Conducts site selection. Assists with city selection, creates, and sends RFPs, review, and present proposals. Cultivate relationships with hotel and AV partners and remain attuned to industry trends and market conditions in top destinations across the region. Ensure adherence to all Compliance, Code of Conduct, and local laws regarding interactions with Health Care Providers (HCP) Troubleshoot and handle any issues that arise on the event day. Compiles price lists and negotiates contracts for services, dates, times, and spaces. Tracks and processes all changes, including updating hotel confirmation numbers and cancellation numbers, room name changes. Provides reports such as: rooming, participants list, ground transportation, group air, arrival and departure, food and beverage, translation etc. Knowledge of meeting planning policies, procedures, compliance, and business practices Oversee client experiences from conception through post-event review; manage on-site preparations, production, and event breakdown; and ensure consistent, high-level service throughout all phases. Locate resources, visit sites, and lead pre-event meetings to help staff make decisions about event design. Reporting and Compliance Manage Open Payment or other regulatory reporting for all activities Adherence to S+N business conduct policies and procedures as well as local laws and regulations. Maintain the highest standards of ethics and compliance. Ad hoc duties In addition to the above, employees may be asked to perform other duties that may be reasonably required within the scope of the job title and to work safely at all times with due regard for health, safety, and environmental protection. Stay current, and often ahead of the curve, on event planning, design, and production trends, proactively identifying and solving operational challenges. COMPETENCIES Ability to understand customer priorities and use industry knowledge to help achieve goals. Self-motivated and ready to take on challenges and work under stress in a fast-paced environment. Ability to handle pressure and make good decisions quickly. Flexibility for domestic or international travel, as needed. Highly detail oriented with a critical degree of accuracy regarding event details. Strong interpersonal and communication skills Prepared to work flexible hours. Excellent interpersonal and customer service skills. Excellent organizational skills and meticulous attention to detail. Excellent time management skills with a proven ability to meet deadlines QUALIFICATIONS: Experience 2-4 years of in meeting planning and coordination, preferably in the medical industry. Cvent Event Management Certification Preferred CERTAIN Event Management experience Preferred Bachelor's Degree Required Domestic travel required 25%

Area Manager works with the Director of Aquatics to manage the day to day operations of the Aquatics Department. The Area Manager provides support in numerous areas of the operation of the Department which includes- Aquatics, Park Services, Transportation, associate hiring and training. Responsibilities: -Works Duty Manager shifts as assigned. During duty manager shifts has responsibility to oversee, coordinate, manage, and monitor the daily operation of the entire park. Helps identify potential problems and work to find solutions. Helps to resolve any guest conflicts during the operating day. Responds to and coordinates emergency action plan during any emergency in the park. Works with all departments when situations are not within the normal operating protocols and helps to coordinate the appropriate actions. -Works Aquatics Duty Manager shifts as assigned. Oversees, coordinates, manages, and monitors the daily operation of the Aquatics, Park Services, First Aid, and Transportation departments. Lead, motivate, and support a large team within a demanding environment. Ensures proper staffing levels are met, ensures opening and closing procedures are being followed, and provides overall management oversight for the department. Helps resolve any guest conflicts during the operating day. Responds to and coordinates response during any emergency in the park. Reviews the daily paperwork and inspections to ensure compliance, creates work order items where necessary. Acts on related items from paperwork when needed. -Contributes to a review of policies and procedures related to the Daily Operations. Contribute to the development of training protocols, revisions to documents, and general administration of the Department. Coordinates with Corporate instructions to ensure compliance with Standard Operating Guidelines. Coordinates with vendors on supplies needed for park operations, recommends products or services for use in the park. Oversees materials and inventory management. -coordinating the daily operations of the attractions and associates in the daily operations of the aquatics department. Daily supervision of the daily inspection process for the attractions, coordinating with Maintenance any items noted for repair/replacement. Working with the area supervisors in meeting the staffing plan for the attractions and verifying compliance with rules and regulations. Operating the attractions according to protocol, verifying that associates are working in the designated positions and following required job techniques. Coordinate the in-service training, including the course curriculum, and instructors to teach the class to ensure all aquatics associates are trained as required for Ellis and Associates compliance. Works to inspire and motivate all associates to perform at their best through positive encouragement and incentive initiatives. -coordinating the training of all department associates, including the initial job training, developing and implementing departmental specific training and coordinating the specific training to the job. Responsible to ensure all seasonal associates have completed all required training both new hire and ongoing throughout the season. -coordinating the selection of the EMT for the position. Daily management of the First Aid department, managing incidents that may occur in the park, and overseeing the treatment being performed on the guest/associates. Works with Risk Management to ensure that the proper documentation is completed for the investigation and review. Places orders for operating supplies to be used in the Department. Coordinates with Human Resources to schedule and execute the pre-employment and random drug screening program for all associates. -coordinating the daily operations of the Transportation system within the parks for both associates and guests. Daily management of the bus system, interacting with the transportation department supervision, and ensuring that the system is operating to its fullest. Monitoring to ensure the department is following all DOT regulations. Qualifications: Qualifications: Must be at least 18 years of age. ILTP Lifeguard Instructor Required 2-4 years of relevant experience 2-4 years of leadership experience Physical Requirements: Occasioanlly sitting, typing, standing, bending, stooping, climbing, twisting, walking on uneven ground,, kneeling, crouching, crawling, balanncing, reaching, hanling, pulling, shoveling, lifting up to 50 lbs. Frequently hering, communicating, walking, lifting up to 10 lbs Subject to both environmental conditions: Activities occur inside and outside. Subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity Subject to noise: There is sufficient noise to cause worker to shout in order to be heard above the ambient noise level. Required to wear a respirator.

Our Pediatric ENT and Audiology clinic is seeking an experienced and passionate Manager to lead a dynamic, high growth practice where your leadership can truly makes a difference. In this role, you will have a chance to make a meaningful impact on the lives of children and families every day. As the only freestanding children's hospital in San Antonio, we offer a unique opportunity to work alongside a supportive, collaborative group of leaders and peers in a rewarding, mission-driven culture. You'll be at the heart of a busy, highly complex clinic that delivers high quality care to the children of South Texas. If you thrive in a fast paced environment and are energized by growth, innovation, and teamwork, this is the place for you. The ideal candidate would have proven personnel management experience in large, highly complex healthcare operations. Responsibilities: Establishes/implements goals, objectives, policies, procedures and systems for the assigned administrative areas. Assists with developing and implementing annual operational plan and budget. Selects, trains, orients and supervises clinic personnel in accordance with established policies and procedures. Responsible for work assignments and daily operations. Manages personnel for multiple practices, including training relief employees. Evaluates performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies. Resolves problems in administrative areas and ensures compliance with regulations and standards. Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning. Works in conjunction with Regional Director and corporate Marketing Department in practice development. Ensures the effective implementation of job descriptions, personnel policies and payroll practices. Monitors and controls clinic expenditures within budget. Identifies and implements cost reduction opportunities. Serves as liaison between clinic and external agencies. Works with staff and providers to ensure quality patient care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place. Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s). Participates in professional development activities to keep current with health care trends and practices. May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy. Follows the guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of The Children's Hospital of San Antonio's cultural diversity objectives. Performs other related work as required. Requirements: Education/Skills Bachelor's Degree preferred Effective communication and prioritization of provider issues. Competent in financial reimbursement, billing and collections, CPT, ICD9 and HCPCS coding, medical group operations, and managed care concepts. Ability to recognize and communicate variance in key practice indicators. Must be computer literate and have strong organizational skills Experience Four or more years of clinic management experience required Additional appropriate education may be substituted for three years of clinic management experience Four years of experience in diversified positions within a medical practice with at least one year in a supervisory position Work Type: Full Time

USPI Medical Park Tower Surgery Center is seeking a motivated Operating Room Manager to join our team. We have 5 OR rooms. We perform outpatient surgical procedures in General, Ophthalmology, Orthopedic, Urology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. Job Summary: The OR Manager is responsible for all departmental functions in support of the hospital mission, vision, and facility goals. The Manager identifies the cost-effective systems needed to support the business of the department taking into account business trends, resource availability and changes in customers. This position establishes effective working relationships with all constituencies including patients, physicians, employees, volunteers and vendors. The Manager identifies and remedies through continuous customer satisfaction data and employee involvement. The Department Manager works with Senior Management in meeting Facility goals. Oversees surgery, anesthesia, and sterile processing services. May assist as RN Circulator and Scrub Tech as necessary. #USP-RN #USP-123 #LI-CM1 Required Skills: Qualifications: * Graduate of accredited school of professional nursing. * Baccalaureate degree preferred. * Five (5) years' experience in surgery as circulator * Two (2) years' experience in surgery management which includes pre-op, intra-op, and post-op care. * Current Texas RN License- BLS * CNOR preferred * Independent decision-making skills. * Ability to prioritize and handle multiple projects. * Excellent communication skills with staff and physicians. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Description: The Construction Field Operations Manager plays a pivotal role in overseeing the installation of all commercial HVAC systems to ensure complete customer satisfaction. This entails executing installations to the highest standards, within agreed-upon timelines, and at or below estimated costs. The responsibilities of this role are structured to optimize operational efficiency and maintain a positive work environment for all involved. Key Responsibilities: Plan, coordinate, and supervise the installation of commercial HVAC systems, ensuring adherence to quality standards and project timelines. Maintain high levels of employee morale, safety, and job satisfaction through effective leadership and communication. Accountable for achieving monthly gross profit targets as per budget and/or sales projections. Ensure compliance with budgetary constraints by controlling and minimizing unnecessary labor and costs. Collaborate with the construction project manager to schedule jobs and activities, prioritizing customer satisfaction while meeting company gross margin targets. Monitor the progress of all installation projects and make necessary adjustments to ensure timely completion and quality assurance. Maintain and oversee the maintenance of installation equipment and assets in accordance with company policies and procedures. Establish clear timelines for each project and enforce accountability among field personnel to meet expectations. Efficiently schedule construction crews to minimize overtime and ensure proper requisition and accounting of labor and materials. Conduct regular meetings and training sessions with construction personnel to enforce policy adherence and facilitate skill development. Provide assistance to construction mechanics in resolving issues and challenges as they arise. Conduct performance evaluations of all construction employees in accordance with company policies and procedures. Participate in regular management production meetings to discuss progress, challenges, and strategic initiatives. Ensure accurate and timely recording of employee time and approval of timecards. Any additional duties as assigned. Requirements: Required Skills and Abilities: Technical expertise in commercial HVAC installation Strong leadership and motivational skills Budget management experience, achieving profit targets Excellent communication and interpersonal skills Exceptional organizational and problem-solving abilities Collaborative team player with adaptability to changing priorities Commitment to safety protocols and regulations Proficiency in performance evaluations and constructive feedback Effective time management to minimize overtime and meet deadlines Meticulous attention to detail in recording and time monitoring progress Please note that this job description outlines key responsibilities and minimum requirements but may not encompass all duties and tasks associated with the role. Responsibilities are subject to change at the discretion of the company. Reasonable accommodations will be considered for individuals with disabilities to perform essential functions.

Job DescriptionDescription: The Field Service Manager manages the field service personnel who perform on-site routine services including installation, maintenance, and repair; including completion of assigned projects related to OSP and ISP including all permitting, construction, red lining and preliminary As Built CAD drawing approval and municipality relations. The FSM will requisition labor and materials to meet timely execution of deadlines and manage general contractors, production reporting and milestone pay sheets, inspectors and material vendors. Assisting with cost estimates, engineering of lateral construction and design of network planning are key elements of other required duties. Essential Job Functions Management of permitting, contractors, material vendors, inspectors and all construction Oversees the scheduling and training of field service representatives Handles service contracts and directs support services Cost & control estimating, preliminary engineering, production tracking / reporting, OSP Insight, etc Trouble Management, emergency restoration and disaster recovery of network assets Interface with state and local permitting agencies, DOTs and other activities as required Requirements BS Engineering related field or Construction Management or related experience Strong interpersonal, organizational and communication skills Proficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), DeLorme and other mapping software and engineering Current valid driver’s license Ability to read and produce field drawings and updates to OSP Insight Other Skills/Abilities Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioning Ability to prepare, splice and test FOC via use of power meters / light source, OTDR and reporting requirements and fusion splice equipment Knowledge of “Call Before You Dig” rules and regulations as they apply to a network utility provider Knowledge of grounding principles in an underground utility network Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network Knowledge and ability to operate a FOC monitoring system Physical Requirements Must be able to sit, stand, walk, stoop, kneel and reach Must be able to speak, write, read, and understand English Must have visual acuity Must be able to lift 0-25 pounds Requirements:

*Applicants must be legally authorized to work in U.S.A to apply to the selection process Are you ready to take off your career at one of the best places to work? At Aeromexico, we are dedicated to offering our passengers the best travel experience. This is possible thanks to having the best talent in the industry. We strive to help all our employees grow, develop, and reach their full potential to achieve success in an inclusive, diverse, and equal environment. Are you up for the challenge? We are looking for a Duty Manager to deliver extraordinary experiences for our customers. This role is ideal for an Organized, Data-driven, Compliance-oriented individual who understands how to supervise the efficiency of airport operations by ensuring quality service and maintaining established punctuality rates, as well as guaranteeing compliance with the company's safety procedures and regulations. Educational requirements: Bachelor's degree in Administration, Business, or a related field. Experience: 3 years of related work experience; must be familiar with Ground Operations processes in airlines. Skills to succeed: Excellent verbal, written, and interpersonal skills (English and Spanish). Ability to prioritize; proven team leadership skills. Service-oriented. Join us! Aeromexico is the ideal place to unleash your potential in a diverse, equitable, and inclusive environment where you can grow professionally and embrace our culture. Fasten your seatbelt! This is your chance to elevate the journey into an extraordinary experience. Aeromexico provides equal opportunities and does not discriminate against employees or applicants based on their race, religion, sex, country of origin, age, disability, sexual orientation, gender identity and expression, pregnancy, or illness. Important: The Aeromexico Talent Acquisition team will identify themselves properly and will never request payments or banking information during the selection process. Please check our job openings only through official channels.

Job Description The SITECH General Manager is responsible for setting and achieving SITECH’s short and long-term strategic plans in alignment with the company's Vision, Mission, and Values. The successful candidate will demonstrate strong strategic planning and tactical execution skills, with a demonstrated passion for personal and team development leading to successful outcomes for internal and external customers. SITECH delivers customer value through Sales, Product Support, and Services; supporting technologies that enhance construction jobsite productivity and efficiency. An intimate understanding of contractor and dealership operations, and the role of survey and machine guidance technologies is required. The GM evaluates, allocates and directs all human, physical and financial resources within SITECH. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values 2) Collaborate with key internal/external resources 3) Participate in ongoing self-development 4) Execute Positive Business Results Essential Functions: Models, promotes, reinforces, and rewards the use of SITECH’s Values Based Leadership (VBL) tools, models, and processes to ensure that they are effectively and consistently put into action Understand customer needs in the field of construction technology and build value for customers Develop, Promote, Implement and Monitor a long-term collaborative strategic plan for the SITECH Division to grow and satisfy the needs of all stakeholder groups Create and manage SITECH’s core operational processes in Sales, Product Support, and Services delivery Hire, train, develop, evaluate and manage the human resources of SITECH to consistently exceed productivity targets, demonstrate teamwork, and deliver Legendary Customer Service Evaluate, Allocate and Control the capital resources (e.g. facilities, product inventories) of SITECH in order to optimize Return On Net assets Employed Analyze and control expenditures to meet short and long term company objectives in conformance with budgetary requirements Work safely always and adhere to all applicable safety policies; complying with all company policies, procedures, and standards Performs other duties as required Knowledge, Skills, and Abilities: Strong technical aptitude and application knowledge of technology equipment and their operation. This includes construction survey theory and technics as well as machine guidance systems, Understand the use of grade control technology across all platforms to include earthwork equipment, paving equipment, drilling and piling equipment, as well as off machine infrastructure and its application in the construction industry. Working knowledge of construction estimating and modeling techniques and processes. Understanding of contractor operations and how survey, machine guidance, and jobsite technologies are used in their business. Demonstrated knowledge of dealership operations including Sales, Product Support, and Services delivery. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources Critical thinking skills to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Excellent oral and written communication skills and ability to present formally after both small and large groups Excellent interpersonal and customer service skills Strong data analytical skills Excellent self-management, multi-tasking, and organizational skills Ability to work with all levels of personnel within the organization and customer operations Ability to read, analyze, and interpret construction site plans, professional journals, technical procedures, technical manuals, software specifications hardware principals of operations, and systems software operations Ability to understand the implications of new information for both current and future problem-solving and decision-making Knowledge and experience with economic and accounting principles and practices, including invoicing, credit management, the financial markets, banking and the analysis and reporting of financial data Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately Ability to work independently and effectively within a team in a fast-paced, high-volume environment with emphasis on accuracy, timeliness, and achievement of goals. Strong listening and questioning skills to effectively understand verbal and non-verbal communication. Ability to listen to and understand information and ideas presented through spoken words and sentences as well as the unsaid messages of others. Advanced computer skills to include Excel, Word, PowerPoint, Sales Force, and Microsoft Dynamics Education and Experience: Bachelor’s degree in Business Management, Civil Engineering, Construction Management, or related field preferred Minimum of eight years of work-related skill, knowledge, or experience required Supervisory Responsibilities: Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Travel: Routinely out of the office, with overnight of 20% Valid driver’s license Work Environment: Working conditions are primarily indoors in a professional office environment Also works outdoors with possible exposure to temperature variations, damp/wet surfaces, hazardous materials, flammable liquids, high noise areas, dust, and unfavorable fumes and vapors Frequently works at fast pace with unscheduled interruptions Physical Requirements: To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily; Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc. This role frequently communicates with others, must be able to exchange accurate information in these situations Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. #LI-SIT

Description About LegalZoomLegalZoom has been providing accessible and affordable online legal services for over 20 years. Since 2001, we've helped millions of customers launch, run, and grow their businesses, secure their intellectual property, and protect their loved ones with estate planning documents.As the industry leader in business formations, innovation remains at the center of all we do. LegalZoom employees are creative thinkers and problem-solvers who thrive on collaboration and embrace diversity, equity, and inclusion. Together, we're working to make a positive impact on the world. Where we work This position will be based in Austin, TX and require a hybrid schedule.OverviewLegalZoom is seeking a highly motivated, dynamic, and experienced Director of Customer Success to lead our teams in delivering exceptional customer experiences. We're not just looking for someone to manage a department; we're looking for a passionate leader who will champion our customers, drive continuous improvement, and build a world-class customer service organization. If you're a customer-obsessed individual with a proven track record of success, we want to hear from you!About the Role:As the Director of Customer Success, you will be responsible for developing and executing strategies that enhance the customer experience, drive customer loyalty, retention, and support the company's overall growth objectives. The ideal candidate is a passionate advocate for customers, a strategic thinker, and a proven leader with a track record of building high-performing teams in a high touch tech-enabled service environment.Responsibilities: Strategic Leadership: Develop and implement a comprehensive customer service strategy aligned with the company's overall business goals. This includes setting service level agreements (SLAs), defining key performance indicators (KPIs), and continuously improving processes. Leadership & Team Development: Lead, mentor, and develop high-performing customer service and concierge service teams. Foster a positive and collaborative work environment that encourages growth, innovation, and exceptional customer service. Foster a culture of excellence, accountability, and continuous improvement. This includes performance management, training, career development, in addition to identifying training needs and implementing development programs to enhance team skills and performance. Customer Experience Enhancement: Champion a customer-centric culture throughout the organization. Identify opportunities to improve the customer journey and implement initiatives that enhance customer satisfaction, loyalty, retention, and LTV. This may include proactive customer outreach, personalized service, and streamlined processes. Serve as a primary point of contact for escalated customer issues and complaints. Work to resolve complex issues and ensure customer satisfaction. Operational Excellence: Oversee the daily operations of the customer service department, ensuring efficient and effective delivery of support across all channels (e.g., phone, email, chat, social media). Monitor performance metrics, identify areas for improvement, and implement solutions to optimize efficiency and effectiveness. Process Improvement: Continuously evaluate and improve customer service processes and procedures. Identify opportunities for automation and technology enhancements. Streamline workflows to maximize efficiency and effectiveness. Cross-Functional Collaboration: Collaborate effectively with other departments (e.g., sales, operations, marketing, product development) to ensure a seamless and positive customer experience across all touchpoints. Act as a customer advocate within the organization. Budget Management: Manage the customer service budget effectively, ensuring that resources are allocated appropriately and that expenses are controlled. Data Analysis & Reporting: Analyze customer service data to identify trends, pain points, and opportunities for improvement. Develop and present regular reports on key performance metrics to senior management. Use data to drive decision-making and continuous improvement. Qualifications: Bachelor's degree in Business Administration, Communications, or a related field preferred. 8+ years of experience in customer success or account management, with at least 5 years in a leadership role. 5+ years experience in leading, customer success, account management or high touch tech enabled service teams in a call center environment. Proven track record of building and leading high-performing customer service teams. Deep understanding of customer service best practices and industry trends. Excellent communication, interpersonal, and presentation skills.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. We are looking for a Director of Product to lead the Customer Experience products, which are used by our core customers of our products - real estate agents, agent teams, and brokers - to manage and grow their businesses on Realtor.com when purchasing various products across leads, branding, and listings. As Director of Product, Customer Experience, you'll be responsible for shaping the vision and strategy for all customer-facing experiences across web and native apps. This includes critical business functions such as product purchase and setup, lead management, listing management, performance insights, branding, lead nurture and enrichment. You'll lead a team of product managers, drive cross-functional collaboration, seek and incorporate direct customer feedback, and execute a high-impact roadmap that helps our customers succeed in a competitive real estate landscape. This is a high-visibility role with ownership of products that sit at the heart of Realtor.com's value to its customers. We're looking for a strategic thinker who thrives on delivering customer impact, is energized by complex problems, and brings strong product leadership to drive clarity, creativity, and execution. What Will You Do? Product Strategy & Vision: Define and drive the product strategy and roadmap for Realtor.com's customer-facing tools across web and mobile, ensuring alignment with company goals and customer needs. Own the vision for a unified, intelligent platform that supports real estate professionals from lead to close. Team Leadership & Development: Lead, coach, and grow a team of talented product managers. Foster a culture of innovation, accountability, and bold thinking, while building systems to scale execution and elevate product quality across lead management, listings, insights, and engagement tools. Customer Experience Ownership: Champion the end-to-end user experience across customer tools, ensuring Realtor.com is delivering best-in-class solutions on web and native platforms. Be a customer advocate and ensure product design reflects the workflows and priorities of agents and brokers. Cross-functional Collaboration: Partner with engineering, design, data, marketing, sales, and customer support to ensure delivery of seamless, impactful products. Align teams around shared goals and foster strong execution from planning to launch. This role requires deep collaboration with many cross functional customer facing teams from marketing to operations, to ensure product team is championing the voice of our customer and driving productivity and efficiency both internally and externally. Customer Insights & Data-Driven Decisions: Leverage customer research, usage data, and market insights to inform product decisions. Prioritize based on impact, ROI, and business opportunity, and continuously iterate on existing tools to meet evolving needs. Innovation & Competitive Analysis: Stay current on proptech trends, emerging technologies, AI based solutions, and competitive offerings. Use that knowledge to propose bold, forward-looking product strategies that differentiate Realtor.com. Stakeholder Management & Communication: Communicate progress, priorities, and outcomes effectively to senior leadership and key stakeholders. Gain alignment across teams and advocate for product initiatives that drive long-term customer and business success. Performance Metrics & KPIs: Define clear success metrics for your portfolio, and use them to monitor progress, identify opportunities, and drive continuous improvement. What You'll Bring * 12+ years of product management experience, with 5+ years in product leadership roles, ideally building tools or platforms for B2B or prosumer audiences * Strong understanding of B2B customer tools and workflow platforms, performance and analytics dashboards, customer engagement tools, and CRM tools. Specific experience in lead based business preferred * Proven experience leading web and native app experiences at scale * Strong leadership skills with the ability to coach and scale high-performing teams * Demonstrated ability to develop and drive cohesive product strategies that span multiple domains or functional areas * High customer empathy and a user-centered approach to product design and decision-making * Excellent communication, influence, and stakeholder management skills * Comfort with ambiguity and ability to manage multiple complex initiatives simultaneously * Experience working in or building for real estate, SMB, or marketplace businesses is a plus * Familiarity with AI/ML technologies and how they can be applied to enhance customer workflows and automation is a strong plus How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our Austin office, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. The Director of Field Operations is responsible for overseeing and managing the field operations of their assigned areas of responsibility. This role ensures that program resource projections are accurate, safety standards are upheld, and project-level responsibilities are met. The Director will work closely with various departments to support the implementation and development of processes, manage technology and applications, and maintain strong relationships with customers. Responsibilities Ensure admin resource projections are accurate and maintained by program teams, driving towards established ratios. Ensure project teams are projecting labor needs from the most current contracted schedule. Ensuring labor projections are broken down into duration, activity and area. Prior to being submitted for the monthly WIP. Work with other peers across the organization to ensure project teams are allocating resources aligned with the established ratios for the following roles; General Superintendents, Project Superintendents, Field Superintendents, Project Manager, Project Engineers, Safety Manager, Safety Coordinator, Quality Inspector, Field Engineer, and Quality Managers. Providing consistent feedback to workforce development to ensure our training programs are best in class and are meeting the needs of our evolving workforce and projects. Work closely with VP of Field Operations to understand the status of each program from a ramp up/ramp down standpoint and strategize the execution to effectively move workforce and resources. Drive our culture of Safety by supporting the program teams and ensuring all leaders lead with a safety mindset. Communicate program needs and concerns to Safety Directors, escalating to the head of HSE and Field Operations as necessary. Ensure Program teams are continuously planning upcoming work and that plans are vetted for feasibility, paying close attention to high risk activity planning. Ensure all the Operations team is effectively leading and supporting other departments. Safety, Quality, WFD, Scheduling and HR. Partner with clients to establish strong and high-quality relationships. Support the implementation and development of processes related to operations and field operations. Manage and ensure program teams are utilizing Nox Group provided technology, applications, and processes to the current standard. Communicate any exceptions or variation request needed to Operations. Providing formal feedback and suggestions on processes, technology and application optimization as needed. Set and maintain expectations of field leadership regarding safety, quality, mentorship, and building strong relationships with supporting departments. While setting cross department relationship standards. Qualifications Ability to walk job sites as needed for extended periods of time. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Safety Level This is a safety sensitive position and all applicable policies including drug test and background check will apply. It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Details Austin, TXDescription We are a leading Franchisee of Auntie Anne's, Carvel, Cinnabon, Jamba Juice, and Nothing Bundt Cake. We operate as Fresh Dining Concepts and GSP Cakes with locations across the United States and are looking to add to our amazing team! Position Summary: The District Manager oversees several restaurants in a specific area, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The District Manager also supports and develops the management team. Essential Duties and Responsibilities: Leads, coaches, develops, trains, manages, and mentors Store Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus. Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations. Oversees and assesses restaurant operations to ensure they meet Company standards and performance targets. This includes ensuring compliance with the Operations Manual, federal/state/local regulations, and Company policies and procedures. Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to restaurant management. Collaborate with Store Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards. Exercises discretion in addressing the changing demands of the business. Resolves guest and employee complaints and conflicts promptly. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Oversees the development and succession planning for management. Prepare high-potential General Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Facilitates the development of Assistant Managers and Shift Leaders and supports hourly employees through coaching and training. Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies. Supervisory Responsibilities: Typically manages 6 or more direct restaurants. Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of restaurant team members. Additional Duties: Ensures full implementation of new products, programs, and applicable training. Oversees new unit openings and restaurant remodeling in geographic areas. Participates in the preparation of the annual operating budget. Qualifications Qualifications: To perform this job successfully, an individual must be able to Satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required. Education and/or Experience: High school diploma or equivalent (GED) required, BA/BS degree preferred Five (5) plus years prior General Management experience required; three plus years QSR experience as a District Manager preferred. Track record of success in leading, managing, coaching, and developing high-performance teams. License/Certifications: Reliable transportation. Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment. Food Handler Permit as required by local laws. Compliance with all local Health Department requirements. Job Competencies: Communication Skills: Ability to read, write, and interpret routine reports, documents and correspondence. Ability to effectively speak with internal customers, external guests, and vendors. Ability to effectively listen and respond to customer needs. Ability to effectively make oral presentations to broad audiences. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Planning Skills: Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines. Computer Software Skills: Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required. Other Skills: Ability to quickly adapt to change and adjust priorities to meet the organization's needs.