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  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Santa Rosa, CA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $40k-50k yearly est. 20h ago
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  • Product Operations Manager

    LHH 4.3company rating

    Operations manager job in Santa Rosa, CA

    LHH is partnering with one of our global CPG fashion clients to find a TEMP product Operations Manager. In this role, you support large cross-functional product managers, engineers, designers and researchers to align and execute multiple initiatives. Ideal candidates have 5+ years of experience in product management/operations within the CPG industry. The organization seeks a highly organized individual to join their team for a three month contract with the desire to come on permanently. The team operates in a remote setting with a preference to candidates located in CA/the Bay area. This contract offers a pay range of $75-$85/hr, depending on experience and qualifications. Responsibilities: Oversee scalable processes, tools, and communication forums to enable smooth execution across teams. Align product goals with company objectives and maintain roadmap visibility. Support product launches, post-launch feedback loops, and cross-functional dependencies. Streamline workflows, maintain documentation standards, and identify automation opportunities. Monitor and report on product performance and business outcomes. Execute strategic initiatives and identify opportunities for improvement. Qualifications: 5-8 years of experience in product operations, program management, or related roles. Proven ability to manage large-scale portfolios and complex cross-functional projects. Strong communication and stakeholder management skills. Proficiency with product management tools (e.g., Asana, Jira) and Agile methodologies. Comfortable working in fast-paced, ambiguous environments with a proactive, problem-solving mindset. Looking for your next CONTRACT opportunity? Apply here for consideration. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $59k-83k yearly est. 4d ago
  • Director, Legal Ops & Legal Systems Innovation

    Stryker Corporation 4.7company rating

    Operations manager job in San Francisco, CA

    Earthjustice is the nation's leading environmental law organization. We wield the power of law and the strength of partnership to protect people's health, preserve magnificent places and wildlife, advance clean energy, and combat climate change. We are here because the Earth needs a good lawyer. Driven by a passion for justice, inclusion, partnership, and excellence, our core values lead us to seek a broad range of perspectives and backgrounds to achieve our mission and maintain an inclusive environment where all staff are valued and respected. The Director, Legal Ops & Legal Systems Innovation (“Director”) is responsible for overseeing the design and operation of effective legal technology and administrative systems to support Earthjustice's various legal programs. The position works closely with Information Technology (“IT”) leadership to develop and implement the General Counsel's (“GC's”) and legal teams' legal technology strategy. The Director acts as an innovative leader, can get things done, continually improves processes, and stays up to date on legal technology and legal innovation opportunities to help support IT's work towards overall systems improvement. The Director may attend relevant industry conferences and travel to meet with teams as necessary and appropriate from time-to-time. This position is also responsible for supporting GC staff in compliance and risk management responsibilities. This position is supervisory, overseeing a team of skilled professionals, and reports to the General Counsel. The Director, Legal Ops & Legal Systems Innovation is expected to work a full-time (37.5 hours/week) schedule and may work hybrid or remote. For hybrid arrangements, the preferred location is San Francisco, CA or Washington, D.C.; however, other Earthjustice office locations will be considered. What You'll Do Management (15%) Collaborate with organizational leadership to align operational strategies for program teams with organizational goals and improve legal systems innovation to support Earthjustice legal programs, to enhance efficiency of workflows and to strengthen compliance. Oversee the team's budgeting, administrative, and people management function; provide assistance with strategy and operational processes within the General Counsel's Office; and develop and implement internal guidelines, templates and workflows that meet organizational policies and standards; Manage vendor relationships and external service providers. Uphold Earthjustice's mission and values by fostering a respectful, inclusive, and collaborative work environment, providing clear direction and prompt feedback, and promoting a culture of learning for all team members. Strategic Planning & Budgeting (20%) Develop and execute the department's strategic operational plan and conduct data analysis to inform decision-making and identify cost‑saving opportunities. Establish and track key performance indicators (KPIs) and operational metrics for the team and regarding the team's systems. Develop annual budgets and supervise team spend and resource allocation. Manage the budget for and recommend legal technology software and tools in consultation with key stakeholders. Conflicts, Ethical Walls, and Organization Wide Timekeeping Compliance (30%) Oversee the conflict‑of‑interest identification and clearance process and implement and maintain ethical wall protocols to ensure compliance with professional responsibility requirements in coordination with the Deputy General Counsel. Collaborate with IT to oversee the transition of responsibility for system maintenance and backend administrative support for LegalOps' software. Ensure that this shared model promotes data quality, supports efficient workflows, ensures adherence to ethics rules and regulatory requirements, and includes the development of policies and procedures that protect privileged and confidential information. In conjunction with GC staff, manage legal staff involved in legal risk mitigation, including, without limitation, the conflicts checks and resolution process for new matters and staff, including identifying opportunities to improve processes and systems to mitigate legal risk. Matter Management, Intelligence, and System Management (30%) Oversee the gathering, maintenance, and interpretation of matter intelligence to support reporting needs for the SVPs of Operations and Program, VPs of Litigation and the President, as well as the Finance, Development, and Communications teams. Manage and assist with optimizing matter intake, assignment and time tracking processes and oversee timekeeping systems to ensure accurate time capture. Oversee day‑to‑day operations and adoption of Contract Management System, including evaluating potential platforms and process improvements with GC Team. Partner with IT and Program to identify, evaluate, and adopt tools, including legal artificial intelligence tools, that will support the organization's legal practice and compliance. Support the development of processes and workflows to ensure such deployments are done in a compliant manner and are periodically evaluated to ensure they meet ongoing program needs and satisfy applicable compliance requirements. Ongoing Learning (5%) Stay current on emerging legal technologies and innovation trends. Actively pursue professional development and promote a culture of learning by building skills and sharing knowledge. Maintain current knowledge of law firm administrative and technology best practices. Please note that the percentage breakdowns and duties described above capture the general nature and level of work for this role. Other duties may be assigned as needed/as part of the job requirements. What You'll Bring Minimum of 5 years of progressive legal operations experience, with at least 2 years in a management role within a legal department or law firm. Strong leadership, communication, and management skills. Tech‑savvy and well‑versed in legal enterprise software, tools, and applications, with strong knowledge of matter management and intelligence systems (e.g., Intapp, Foundation), ethical walls, conflicts, and time entry, as well as experience deploying AI‑based legal tool and ensuring that legal technology solutions align with global compliance frameworks (e.g., GDPR, FDA, EMA) and company policies. Demonstrated ability to use change management practices to facilitate transitions related to technology, processes, and people. Understanding of legal operations and litigation processes within law firms. Superb project management skills, attention to detail, and the ability to meet tight deadlines, with a demonstrated ability to adapt to change, organize, prioritize, and manage multiple tasks - sometimes under pressure and facing unexpected challenges - with excellent results. Deep understanding of legal ethics, conflicts management and professional responsibility. Demonstrated experience developing, implementing, and tracking budgets. Excellent interpersonal, written, and verbal in‑person communication skills, sound judgment in dealing with people and situations, and ability to maintain discretion and handle confidential information appropriately. Contributes to recruiting, hiring, developing, and retaining a diverse and inclusive workforce. Commitment to Earthjustice's values of Justice, Excellence, Inclusion, and Partnership. Physical Requirements This role may require the ability to: Sit for extended periods with occasional standing and walking. Type, file, and/or handle common office equipment. Lift and carry materials. Read documents, conduct computer work, and document review. We offer a competitive salary and excellent, comprehensive benefits. We also offer a casual and congenial work environment. Salaries at Earthjustice are determined by working location and are commensurate with the experience required. The annual salary range for this role in San Francisco, CA is $177,800 - $197,500. The annual salary range in Washington, D.C. is $168,900 - $187,700. Remote location annual salary range will depend on specific location ($151,100 - $197,500). To Apply Interested candidates should submit the following materials via Jobvite. Applications submitted by January 12th, 2025 will be given priority, and applications received after the priority deadline may be reviewed on a rolling basis until the role is filled. Incomplete applications will not be considered. Resume. Cover letter. Information about our hiring process and tips for success can be found at *************************************************** Please reach out to ********************* if you are having technical difficulties submitting your application. Please Note The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. As an equal opportunity employer, we are committed to employment practices that ensure that employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other factor that is not related to the position. For positions located within the City and County of San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply Here #J-18808-Ljbffr
    $177.8k-197.5k yearly 3d ago
  • Environmental Division Manager

    Alarcon Bohm

    Operations manager job in Santa Rosa, CA

    The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.
    $90k-125k yearly 1d ago
  • General Manager - Store Operations

    Super Duper Burger

    Operations manager job in Emeryville, CA

    Super Duper is a quick service restaurant serving burgers and shakes made with high quality ingredients and slow food values.We are currently interviewing Managers for the San Francisco Bay Area!For the City of San Francisco, the East Bay, and the North Bay.$85K ANNUAL EARNING POTENTIAL! Interested candidates should possess the following qualifications: Super SMILE Super Friendly Super Clean Super Helpful Minimum of two years experience in a full time Restaurant Management position Able to work a management schedule Benefits offered: Competitive salary and bonus program Vacation and Insurance Crossover Health coverage Growth Opportunities Thanksgiving and Christmas Holiday Pay Wellness day Development Bonus Program Dining privileges at our sister restaurants Cell Phone allowance The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Must be able to remain in a stationary position 80% of the time. You will be required to frequently lift and move boxes, tables, umbrellas, chairs, and other items weighing up to 50 lbs. for various needs of the restaurant. All locations have patios, and it is required that you work in outdoor weather conditions to take care of guests and maintain the patio area. You may be exposed to hot kitchen areas and walk-in refrigerators or freezers Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. REQUIREMENTS Minimum two years of restaurant management experience Flexible availability - able to work days, nights, weekends and holidays. Step into any Super Duper Burger, and youll notice were different. From our famous (free) house-made pickles, to the hand-painted signage, to our cheerful staff, we build our restaurants like we build our burgerssustainably, locally, and with an unwavering commitment to quality. We work with local designers, sign painters, and artisans because it reduces our carbon footprint, and, frankly, because theyre some of the best in the world.
    $85k yearly 20h ago
  • Store Manager - Downtown Napa

    Makers Market

    Operations manager job in Napa, CA

    Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. Job description The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results. Staff Lead a high performing team and develop high potential individuals. Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent. Successfully onboard and train new employees. Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities. Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed. Assess and improve performance, potential and fit of our people. Ensure the right people are working at the right times to maximize the business. Identify the next leader and develop them to their full potential. Succession planning for all key roles in store. Sales Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications). Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events) Merchandise the store to support our hip, cool aesthetic. Take the lead sales role in the store on daily basis. Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc. Champion Clienteling to build long lasting, loyal relationships. Drive business to the store by working with the mall marketing team and employing other creative marketing efforts. Operations Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues. Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures. Reconcile cash and make weekly bank deposits Escalate and partner with the Operations Manager to correct store maintenance issues. Ensure front and back of the store are organized and clean. Follow-up on customer transfers and special orders. Ensure assigned online orders are properly shipped out of the store. Merchandising Merchandise the store to support the aesthetic of our brand and following our merchandising standards. What You'll Need - Job Requirements Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer. A Bachelor's degree, preferably in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative A passion for handmade products, Made in America, and appreciation of good design. Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must! Superior customer service and relationship building skills. Friendly, helpful disposition Excellent organizational skills and attention to detail. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.
    $40k-71k yearly est. 4d ago
  • General Manager(Residential Roofing/Construction)

    Allied Roofing Partners 3.2company rating

    Operations manager job in Santa Rosa, CA

    General Manager with Capstone Roofing Compensation Range: $140k-$180k/yr (Relocation Assistance Availalble) Company: Capstone Roofing (Allied Roofing Partners) Experience: 5-10+ years in Residential Roofing / Construction Leadership (Required) About the Role Capstone Roofing is seeking a dynamic and experienced General Manager to lead our entire Santa Rosa operation. This is a high-impact leadership role responsible for guiding field operations, safety, sales coordination, customer experience, and overall business performance. As the GM, you will set operational strategy, develop leaders, strengthen team culture, and ensure we continue the 35-year legacy of providing quality roofing services to Santa Rosa and outlying communities. You'll work to drive growth, operational excellence, and continuous improvement across all departments. This is the right role for someone who leads with integrity, builds strong teams, communicates exceptionally well across English and Spanish field environments, and thrives in a fast-paced trades environment. What You'll Do Leadership & Strategy Provide overall leadership, direction, and accountability for all Capstone Roofing operations. Develop, coach, and mentor department leaders including Estimating, Production, Safety, Office/Administrative, and Customer Service teams. Partner with Allied Roofing Partners corporate leadership on strategic planning, forecasting, budgets, KPIs, and companywide initiatives. Foster a culture of safety, teamwork, professionalism, and continuous improvement. Operational Excellence Ensure all jobs are delivered safely, on time, on budget, and to Capstone Roofing quality standards. Oversee scheduling, manpower planning, material readiness, job closeouts, and customer satisfaction. Implement and monitor operational KPIs with weekly, monthly, and quarterly performance reporting. Support the optimization of systems including AccuLynx, BambooHR, Monday.com, and RingCentral. Ensure compliance with Cal-OSHA regulations, safety procedures, and company policies. Field Oversight & Safety Lead and support the Field Operations & Safety Manager and ensure consistent execution of safety programs. Conduct or oversee job site inspections, SPOT Safety Checks, incident investigations, and corrective action plans. Champion a proactive safety culture and enforce accountability at all levels. People Leadership & Culture Build trust and alignment across office staff, roofing crews, field leadership, and sales teams. Partner with HR on recruiting, onboarding, employee development, discipline, and performance management. Support bilingual communication practices to ensure clarity and inclusivity across English/Spanish-speaking teams. Customer & Community Focus Ensure customer issues are handled quickly, professionally, and with a solutions-oriented mindset. Represent Capstone Roofing as a community partner and uphold our promise of delivering high-quality roofs and repairs. Maintain strong relationships with homeowners, general contractors, vendors, inspectors, and trade partners. What You'll Bring 5-7+ years of leadership experience in roofing, construction, or related field operations. Proven success managing multiple departments, project workflows, budgets, and operational KPIs. Strong working knowledge of roofing systems, installation processes, safety standards, manufacturer specifications, and local building codes. Bilingual in English/Spanish preferred but not necessary Demonstrated ability to lead through change, develop future leaders, and build a high-performing team culture. Experience with CRM, production, or operational platforms (AccuLynx, Monday.com, etc.) is a plus. OSHA 30 or willingness to obtain. Must have a valid driver's license and pass post-offer background, drug screen, and DMV record check. Driving eligibility is determined in accordance with insurance requirements and individual circumstances. Why Capstone Roofing Partners Competitive Salary + Performance Bonus Company Vehicle + Expense Card Medical, Dental, Vision, 401k, and Paid Time Off Significant leadership authority and autonomy within a well-established, respected roofing company Backed by a larger parent organization that invests heavily in operations, safety, and people A culture built on teamwork, integrity, craftsmanship, and serving the Santa Rosa and outlying communities
    $140k-180k yearly 1d ago
  • General Manager

    Search Masters, Inc.

    Operations manager job in Santa Rosa, CA

    A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
    $69k-139k yearly est. 2d ago
  • Store Manager (Part Time)

    The New Bar

    Operations manager job in San Francisco, CA

    The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption. Role Description This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals. Qualifications Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences. Proven abilities in Store Management, including the oversight of daily operations and team leadership. Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment. Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss. Organizational skills and attention to detail in managing inventory and maintaining store standards. Previous experience in retail or hospitality is a plus. Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
    $40k-71k yearly est. 1d ago
  • Store Manager

    Ross Stores, Inc. 4.3company rating

    Operations manager job in Suisun City, CA

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $41k-57k yearly est. 1d ago
  • Director of Customer Operations

    Crusoe 4.1company rating

    Operations manager job in San Francisco, CA

    Job Description Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 2. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, Education, and Analytics. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
    $151k-210k yearly est. 11d ago
  • Director of Customer Success

    Canary Technologies Corp

    Operations manager job in San Francisco, CA

    About UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty Oversee the entire customer lifecycle post-product adoption, ongoing engagement, and renewals Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes Foster a culture of continuous learning, collaboration, and customer-centricity within the team Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge. Qualifications Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position Proven track record of successfully leading and developing high-performing customer success teams Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders Excellent coaching and mentoring abilities, with a passion for developing talent Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero) Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
    $140k-202k yearly est. Auto-Apply 60d+ ago
  • Administrative/ People Operations Manager

    Boxtro LLP 123

    Operations manager job in San Francisco, CA

    We can write awesome (really, the best) code but when it comes to skills around maintaining an effectively running office space, we often crash and burn! Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a People Operations Manager to take on the challenge of helping run our office as smoothly as we run our code. Koding is a developer-focused startup based in San Francisco's SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info:* **************************************** ************************************************
    $64k-109k yearly est. 60d+ ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Fairfield, CA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $40k-49k yearly est. 20h ago
  • Product Operations Manager

    LHH 4.3company rating

    Operations manager job in San Francisco, CA

    LHH is partnering with one of our global CPG fashion clients to find a TEMP product Operations Manager. In this role, you support large cross-functional product managers, engineers, designers and researchers to align and execute multiple initiatives. Ideal candidates have 5+ years of experience in product management/operations within the CPG industry. The organization seeks a highly organized individual to join their team for a three month contract with the desire to come on permanently. The team operates in a remote setting with a preference to candidates located in CA/the Bay area. This contract offers a pay range of $75-$85/hr, depending on experience and qualifications. Responsibilities: Oversee scalable processes, tools, and communication forums to enable smooth execution across teams. Align product goals with company objectives and maintain roadmap visibility. Support product launches, post-launch feedback loops, and cross-functional dependencies. Streamline workflows, maintain documentation standards, and identify automation opportunities. Monitor and report on product performance and business outcomes. Execute strategic initiatives and identify opportunities for improvement. Qualifications: 5-8 years of experience in product operations, program management, or related roles. Proven ability to manage large-scale portfolios and complex cross-functional projects. Strong communication and stakeholder management skills. Proficiency with product management tools (e.g., Asana, Jira) and Agile methodologies. Comfortable working in fast-paced, ambiguous environments with a proactive, problem-solving mindset. Looking for your next CONTRACT opportunity? Apply here for consideration. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $58k-83k yearly est. 4d ago
  • Environmental Division Manager

    Alarcon Bohm

    Operations manager job in San Francisco, CA

    The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.
    $90k-125k yearly 1d ago
  • Assistant Manager - Restaurant Operations

    Super Duper Burger

    Operations manager job in Emeryville, CA

    Super Duper is a quick service restaurant serving burgers and shakes made with high quality ingredients and slow food values.We are currently interviewing Managers for the San Francisco Bay Area!For the City of San Francisco, the East Bay, and the North Bay.$85K ANNUAL EARNING POTENTIAL! Interested candidates should possess the following qualifications: Super SMILE Super Friendly Super Clean Super Helpful Minimum of two years experience in a full time Restaurant Management position Able to work a management schedule Benefits offered: Competitive salary and bonus program Vacation and Insurance Crossover Health coverage Growth Opportunities Thanksgiving and Christmas Holiday Pay Wellness day Development Bonus Program Dining privileges at our sister restaurants Cell Phone allowance The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Must be able to remain in a stationary position 80% of the time. You will be required to frequently lift and move boxes, tables, umbrellas, chairs, and other items weighing up to 50 lbs. for various needs of the restaurant. All locations have patios, and it is required that you work in outdoor weather conditions to take care of guests and maintain the patio area. You may be exposed to hot kitchen areas and walk-in refrigerators or freezers Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. REQUIREMENTS Minimum two years of restaurant management experience Flexible availability - able to work days, nights, weekends and holidays. Step into any Super Duper Burger, and youll notice were different. From our famous (free) house-made pickles, to the hand-painted signage, to our cheerful staff, we build our restaurants like we build our burgerssustainably, locally, and with an unwavering commitment to quality. We work with local designers, sign painters, and artisans because it reduces our carbon footprint, and, frankly, because theyre some of the best in the world.
    $85k yearly 20h ago
  • General Manager

    Search Masters, Inc.

    Operations manager job in San Francisco, CA

    A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
    $69k-139k yearly est. 2d ago
  • Assistant Store Manager (Part Time)

    The New Bar

    Operations manager job in San Francisco, CA

    About the The New Bar: Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself. Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Assistant Store Manager to support the success of our retail store in San Francisco. What we do: We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them. We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone. The Role: As The New Bar's Assistant Manager, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail leaders serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for leading the team, driving consultative sales and ensuring our customers have the best experience each time they visit our store. You will also drive our brand through community engagement and campaign activation. This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed. Rate of Pay: $24-26/hr +2% sales commission, uncapped Core Responsibilities: Drive Results: understand metrics to achieve store sales goals Train, Develop & Lead: Support and coach team members, uphold store standards, and help maintain a positive, collaborative culture Build Customer Base: Greet, guide, and walk customers through the sales process Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect) Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store Tasks Behind the Scenes: Receive deliveries, update inventory, open and close store Stay Up-to-Date: Support monthly team meetings/trainings Engage the Community: collaborate with internal and external partners to organize and promote events and activations Qualifications: Must Have: Prior Leadership Experience: you've trained and led a team to exceed defined goals Business Acumen: you understand how to leverage KPIs and measure results Penchant for Persuasion: you like to sell, be it products, services or ideas Excellent Communication Skills: you're an active listener with an eagerness to educate Bias Toward Action: you are excited by challenging work and open to change Creative Thinking: you bring ideas to the table to elevate the consumer experience Curiosity Mindset: you have a drive to learn and are always looking for ways to improve Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes Nice to Have: Community Engagement: you've led community events and engaged with vendors Merchandising: you've set up campaigns and tracked the results of your efforts Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings Physical Requirements: This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include: Standing and walking for extended periods Reaching, bending, and general mobility around the sales floor Lifting, carrying, and moving products up to 30 lbs Navigating stairs to access back-of-house inventory TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws. Benefits and Perks: 20% Employee discount Be the first to know: sample new products as they come to our store Welcoming community, open minds, and an environment of trust Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs. The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law. This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
    $24-26 hourly 20h ago
  • Director of Customer Operations

    Crusoe 4.1company rating

    Operations manager job in San Francisco, CA

    Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 2. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, Education, and Analytics. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
    $151k-210k yearly est. Auto-Apply 60d+ ago

Learn more about operations manager jobs

How much does an operations manager earn in Santa Rosa, CA?

The average operations manager in Santa Rosa, CA earns between $62,000 and $184,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Santa Rosa, CA

$107,000

What are the biggest employers of Operations Managers in Santa Rosa, CA?

The biggest employers of Operations Managers in Santa Rosa, CA are:
  1. Element Materials Technology
  2. Block by Block
  3. Walmart
  4. Ulta Beauty
  5. Exova Inc
  6. Lee Hecht Harrison
  7. North American International Holding Corporation
  8. Anytime Fitness
  9. Job Listingselement Materials Technology
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