Sales Strategy & Operations Manager
Operations manager job in Westport, CT
Westport, CT
Hybrid: 3 days in office (if commuting far, like NJ, could be 2 days)
Our client is a rapidly growing, science-driven consumer healthcare company focused on delivering innovative over-the-counter (OTC) products that meaningfully improve everyday health and wellness. With a portfolio of well-established brands, recent strategic acquisitions, and robust investment in breakthrough R&D, the organization combines the agility of a startup with the stability and resources of a mature company.
The company recently expanded through a major OTC brand acquisition and is gearing up for new consumer awareness campaigns and enhanced retail activation across top U.S. retailers. This is an exciting time to join a business that is scaling quickly and evolving its commercial capabilities.
The Role
We are seeking a Sales Strategy & Operations Manager who will play a central role in shaping customer business planning, leading trade strategy, and supporting sales teams to drive commercial excellence. This individual will partner closely with senior sales leaders, marketing, finance, and field sales teams to translate brand strategies into winning retail execution.
This is a high-visibility role ideal for someone who is analytical, detail-oriented, collaborative, and passionate about bringing consumer brands to life at retail.
Who We're Looking For
Bachelor's degree in a related field
Experience in sales strategy, sales operations, revenue management, customer planning, or trade marketing, ideally in consumer goods or OTC/health & wellness.
Strong analytical skills and comfort working with syndicated data (Nielsen, IRI, POS).
Ability to collaborate cross-functionally and influence without authority.
Highly organized, detail-oriented, and energized by a fast-paced, growing environment.
Strong communication skills and ability to build compelling selling stories.
Associate Manager, Clinical Operations
Operations manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit organization in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit ****************
MMRF CORE VALUES:
At the MMRF our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below:
Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve.
Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries.
Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community.
Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others.
Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect.
POSITION OVERVIEW:
Reporting into the Senior Study Manager, the Associate Manager, Clinical Operations, is responsible for providing operational management support in the conduct of MMRF clinical trials and translational research studies.
Essential Functions:
Provides clinical operations support for the MMRC Horizon adaptive platform trials including communications with MMRC sites, CROs, trial vendors, pharma partners and other duties as assigned.
Under the direction of the Senior Study Manager, manages the development of trial documents, review of study materials, and facilitation of document review
Follows up with sites regarding clinical data issues, ensuring data is entered in a timely fashion
Prepares, submits and maintains study documents to the IRB
Provides support to management in the development of FDA communications and submissions
Establishes, updates, tracks, and maintains study-specific trial management tools/systems, and status reports as required
Facilitate with drug depot, ensure appropriate inventory is available throughout the trial, liaise between drug depot and CRO
Provides support for safety report review, submission preparation and documentation, communicating with medical and other stakeholders to ensure timely review and follow up
Work with vendors to ensure study systems are functioning per protocol and sponsor requirements
Collects, aggregates, and reports on MMRC study data
Develops PPT presentations and other documents as directed
Communicates effectively with team members and management relaying protocol/study related issues and proposed solutions
Assists with review of clinical study reports
Follows internal electronic filing guidelines and maintains accurate study files
Performs other duties as assigned by management
Qualifications:
Bachelor's Degree required
Minimum of 5 years of oncology clinical trials coordination or management required.
Working knowledge and comfort with MS Office suite (PPT, Word, Excel, Outlook, TEAMS)
Excellent communication skills (verbal and written)
Problem-solving and attention to detail for the ability to deliver on specific study activities
Friendly, flexible, adaptable, and eager to learn new skills, collaborate, and work closely with team members and leadership
Working knowledge of clinical trial regulations (FDA, OHRP) and ICH GCP guidelines.
10% domestic travel required
EEO STATEMENT:
The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law.
The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
Operations Manager
Operations manager job in Brentwood, NY
Our client, a food manufacturing company located in Brentwood, NY is looking for an experienced Operations Manager to join their dynamic team.
What we are looking for you to do:
Follow all Food Safety and Quality Assurance programs, policies, procedures, compliance standards, and performance metrics.
Support in Research & Development program, formulation adjustments, product evaluations, and new product development, design, testing, compliance, and launch activities.
Supervise, directs, and trains staff, including review of work quality, staffing, discipline, performance assessment, and development.
Actively promotes a clean and safe work environment through training, adherence to safety protocols, and enforcement of safety rules.
Drive KPI improvement and savings
Maximize efficiency and effectiveness by identifying and addressing technical gaps
Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
The ideal candidate will have:
Bachelor's degree is preferred in Operations, Business Management, Supply Chain, Industrial Engineering or related field.
7 years related work experience in the food manufacturing industry
5 years' experience in a supervisory role; or equivalent combination of education and experience.
What we will offer:
An attractive salary, bonus and benefits
An amazing opportunity to grow your career
If you are someone that is ideal for this position and have a passion to be part of a high potential food company please submit your resume in Microsoft Word format - and don't forget to include your accomplishments and achievements on your resume! We look forward to hearing from you.
Legal Operations Manager (USA)
Operations manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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Vice President Operations - Commercial Roofing
Operations manager job in New Haven, CT
VP of Operations - Commercial Roofing
New Haven, CT
$140k - $180k
Grab your career with both hands and make your dreams reality
What's in it for you?
Bonus
Equity scheme
Company Truck or Vehicle Allowance
Credit card
401k
Health Insurance
Company Phone and Computer
Company Story
Over 10 years, this contractor has gone from $0 and 4 staff to now generating $50m in annual sales with 80+ employees, and have opened offices in Miami, FL and Santa Monica, CA. Their vision is to create a culture of outstanding careers for their employees and world class service for their customers.
They have partnered with Private Equity and have a very ambitious 5-year plan to expand across the county and become a Top 5 Roofing Contractor. Their expansion plans are to grow 20-30% YoY.
They work on nationwide contracts with private clients and fortune 500 companies, such as Walmart and Sams Club, on projects ranging in value from $50k - $11m.
What they do
Their work is split between 70% re-roofing, 20% new construction, and 10% service and they have experience installing every type of commercial roof system; hot or cold, TPO, PVC, BUR, and also metal wall panels and facades.
What you will be doing
Report to and work closely with the President of the company
Oversee daily operations of the entire company across the US including: overseeing project management, scheduling, team building, resource allocation and procurement
Implement product management systems
Manage and monitor finances including; profitability, optimize schedule and labor, procurement, budget development
Manage progress in the field
Ensure safety and quality standards are met both in the field and office
Track operational performance, set KPI's, support training and development and work with recruitment to attract top talent
What you'll need
5+ years of operational leadership within commercial roofing
Ability to service enterprise level accounts
Experience leading multiple operational teams across office and field
Project management and CRM software experience
Able to be onsite in Connecticut and able to travel occasionally to other sites
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
Business & Operations Manager
Operations manager job in Stamford, CT
Business and Operations Manager
Company: Little London Collective
Industry: Luxury Home Construction
Job Type: Full-Time
About The Little London Collective
LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York.
Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered.
We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth.
Role Overview
The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams.
Key Responsibilities
Operations Management
Manage and improve day-to-day business operations, systems, and workflows.
Oversee administrative infrastructure including technology tools, document management, communications, and facilities.
Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance.
Create and maintain internal corporate file systems to organize all business and project related documentation.
Support procurement and vendor management, including tracking contracts, payments, and deliverables.
Financial and Budget Support
Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation.
Consolidate project-level financial data into regular management reports.
Coordinate with accounting to ensure timely invoicing, payments, and reconciliations.
Legal and Compliance
Support preparation and management of client contracts, NDAs, and service agreements.
Maintain accurate records of all corporate and project-level documentation.
Ensure compliance with company policies, licensing, insurance, and reporting requirements.
HR and Administrative Support
Support onboarding and contractor management processes.
Coordinate with leadership on performance tracking, staffing schedules, and role assignments.
Reporting and Internal Communication
Prepare periodic management reports summarizing project status, budgets, and key performance metrics.
Maintain internal dashboards and records to support decision-making.
Facilitate communication between leadership, project teams, and external partners.
Qualifications
5+ years of experience in business operations, administration, or project management.
Strong organizational and problem-solving skills.
Familiarity with financial reporting and business planning processes.
Familiarity with legal contracts.
Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar).
Ability to manage multiple projects and deadlines in a fast-paced environment.
Experience in construction, real estate, or design industries preferred.
Why Join
Opportunity to help build efficient operational systems within a growing company.
Direct exposure to leadership decision-making and business planning.
Collaborative, team-based work environment with clear accountability and structure.
This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely.
The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth.
Compensation will be commensurate with experience and the agreed-upon schedule.
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
Operations manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
Assistant Store Manager, Deer Park
Operations manager job in Deer Park, NY
ASSISTANT STORE MANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal Mobility Across Brands
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
General Manager
Operations manager job in Bridgeport, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Vice President, Operations - Asia
Operations manager job in Stamford, CT
Experience Experienced Area Operations
Business Cohen Veterans Network, Inc.
Status Full Time - Exempt
Job Grade 10
A Career with Cohen Veterans Network, Inc
At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation).
What you'll do
We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will:
Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance
Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards
Regularly attend (virtually) Senior Leadership meeting
Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed
Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed
Step in as interim Clinic Director if needed during turnover
Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications
Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics
Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally
Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices)
Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff
Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.)
Host VIP visitors at Clinics for clinic tours and education sessions
Represent the Clinics by participating in media opportunities and interviews
Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis
What's required
Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy
Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree
10+ years' experience in behavioral healthcare
7+ years' leading, managing, and/or supervising in a behavioral health clinical setting
Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment
Business and leadership mindset
Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred
Experience working with a military or veteran population to include cultural competence
Ability to read and interpret data and plan and implement appropriate action in response to data
Ability to travel regularly
Demonstrated skill in supervision of subordinate staff and trainees
Experience speaking and engaging in small and large professional settings
Experience training and developing staff
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Strong consultative abilities, conflict-resolution skills, and leadership abilities
We take care of our people
We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards.
The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect.
The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.
Vice President for Enterprise Risk and Operational Effectiveness
Operations manager job in Fairfield, CT
Please Read*
For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or **************.
The Vice President for Enterprise Risk and Operational Effectiveness reports to the Senior Vice President for Finance and Administration and serves as the primary lead for enterprise risk management across Fairfield University. This role works closely with members of leadership to ensure that the enterprise infrastructure and core operations of the University are compliant with established policies, including but not limited to physical and plant; IT enterprise systems and network; risk management processes and frameworks; procurement and contract management; campus safety and emergency operations; compliance with regulatory administration; real estate and other property; and other operational functions. These functions must be efficient, dependable, and aligned with University standards and best practices.
Additionally, as per the Enterprise Risk Management framework and process, this role is responsible for aligning operational processes and practices to ensure that gaps and/or non-existing processes are identified, documented, and treated by the respective risk owners. This person also collaborates closely with the VP for Strategy and Chief of Staff to the President to assist in ensuring that mitigation strategies are aligned with strategic priorities.
This role collaborates with the established Risk Management Working Team and stakeholders to identify, assess, and prioritize institutional risks at the enterprise level. Working closely with Senior Leadership and departmental teams, this position integrates risk management practices into daily operations to enhance the University's ability to proactively manage risks and ensure compliance with legal requirements at federal, state, and local levels. The role also monitors trends in higher education and broader community developments to inform risk management priorities. The Vice President ERM also ensures compliance with established risk policies and mitigation strategies, continuously monitoring and reporting on risk status at defined intervals.
Key Responsibilities:
Lead and mature the University's enterprise risk management framework, promoting a clear understanding of the ERM framework and process.
Integrate risk awareness into operational planning and execution, ensuring a culture of accountability, service orientation, and operational transparency.
Identify vulnerabilities across infrastructure and support services; develop consolidated, enterprise level mitigation strategies as needed.
Ensure risk-informed decision-making in capital planning, vendor relationships, and contingency preparation.
Develop and implement risk assessment, prioritization, and reporting tools-including metrics and dashboards-to effectively communicate risk status and insights.
Ensure operational initiatives improve the effectiveness, efficiency, and quality of institutional operational services.
Drive benchmarking, performance metrics, and continuous process improvement specifically for all enterprise processes identified by the Enterprise Risk Management Committee of the Board of Trustees as part of risk mitigation strategies.
Foster a culture of accountability, service orientation, and operational transparency.
Track emerging risks and compliance requirements, monitoring changes in existing regulations.
Provide best practice guidance to inform risk mitigation strategies and ensure regulatory alignment.
Stay informed on evolving risks in the higher education sector to facilitate effective communication and knowledge sharing.
Support senior leadership and staff across University offices in risk-informed decision-making.
Required Skills & Qualifications:
Strong analytical, problem-solving, and project management skills with independent decision-making capabilities.
Excellent oral and written communication skills, with the ability to convey complex concepts clearly and concisely.
Proven ability to build successful relationships and collaborate with diverse stakeholders to achieve institutional goals.
Adaptability, diplomacy, and the ability to lead initiatives from start to completion.
Proficiency in project management principles for risk identification, assessment, and prioritization.
Understanding of risks associated with a university transitioning to high research spending and doctoral program development.
General knowledge of applicable laws, regulations, and best practices in higher education compliance.
Preferred Education & Experience:
Juris Doctor, Master's degree, or equivalent advanced degree with at least three years of experience in project management, compliance, and risk management, or an equivalent combination of education and demonstrated experience.
General knowledge of risk management frameworks and methodologies.
Experience collaborating with committees or working groups on risk and compliance matters.
Ability in data analysis and reporting.
Strong legal and regulatory awareness.
Ability to build relationships and collaborate across functional areas.
Please Read*
For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at *********************** or or **************.
Category:
Finance - Admin
Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.
*Disclaimer
The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.
All offers of employment are contingent upon a satisfactory background check.
Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to ****************
Auto-ApplyOperations and Event Manager
Operations manager job in White Plains, NY
Job Description
Our Vision
A world where every child with a language-based learning disability is empowered to achieve unlimited success.
Objective
Serves as the principal support and customer service representative for the Operations Department and oversees building and event operations.
Duties and Responsibilities
Serve as the first point of contact for inquiries relating to building operations, facility rentals, events, security and food service.
Daily oversight of FMX (Events Management & CMMS Software) calendar and facilities service requests.
Work in coordination with the Director Physical Plant to ensure proper event staffing, security, and catering needs are met for all events.
Act as administrator for facilities:
Assign tickets
Business: Purchase orders, record retention, scheduling work in the absence of Director of Physical Plant, timekeeping, ordering, invoices, and others as assigned.
Staffing for events related overtime
Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events.
Position may be required to perform duties outside their normal responsibilities as needed and when requested.
Scheduling and Events
Manage the details of the school's annual master calendar and implement the use of FMX.
Lead the Calendar Committee in the scheduling of all practices, rehearsals, meetings, and events for all campus venues and most campus departments in the event management software system.
Work closely with the administration team to exercise concentrated vigilance of big-picture vision in scheduling of all reservations.
Resolve scheduling conflicts as necessary for events requiring Sr. Leadership attendance.
Support the planning and coordination of event logistics for all school events, including set-up, food, technology, maintenance, parking, and security needs.
Coordinate all furniture and large-scale facilities rentals needed for events on campus.
Ensure proper facilities staffing needs for event setups by overseeing Facilities Staff outlook calendar and Overtime Events schedule.
Routinely meet with departments planning large/high-profile events to ensure proper planning.
Manage all planning and logistics for annual Graduation ceremony.
Food Service
Coordinate catering needs with the overall FMX system and reporting process for the school.
Work with catering vendor to create menus and standardized service and pricing that is available to standardize and simplify process.
Manage contract with kitchen equipment service company.
Oversee quality and standards being met with food service provider and catering.
Initiate annual renewal of Kosher lunch program offering.
Transportation
Act as main point of contact for specific parking and general transportation concerns on all three campuses.
Oversee all school-owned bus maintenance cycle and registration.
Coordinate event-specific parking needs of off-site parking, shuttle service, and valet service.
Review and coordinate all school-financed parking passes and tickets.
Annual review of MVR form records for insurance and update of driver roster.
Security
Oversee the management and scheduling of security personnel and 3rd party contract.
Address all operational issues with security vendor.
Manage security coverage with account manager as needed for call outs.
Business Office/Risk Management
Manage special projects as assigned.
Maintain purchases in accordance with the budget for facilities and hospitality accounts.
Maintain inventory of supplies for postage meters and RAPTOR printers.
Participate in capital planning & RFP processes.
Oversee COI compliance for all vendors of the school via Trust Layer system.
Assist in obtaining necessary COIs for vendors the Windward School uses.
Liaise between school, insurance and legal as needed.
Specific Requirements:
Excellent verbal and written communication skills.
Ability to speak and understand conversational Spanish required.
Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions.
Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events.
Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization.
Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Experience with any ticketing or event management system preferred, but is not required.
A willingness to learn new software programs applicable to this position as needed.
Experience working in a school environment preferred.
A bachelor's degree is preferred.
Physical/Environmental Requirements:
Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.
Pharmacy Operations & 340B Program Manager
Operations manager job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
The Pharmacy Operations & 340B Program Manager provides strategic direction, operational oversight, and regulatory compliance for 340B related pharmacy services across the organization. This role is responsible for aligning pharmacy operations with the health center's strategic plan, optimizing financial performance, ensuring high-quality patient care, and managing the 340B Drug Pricing Program.
Duties and responsibilities
Reporting to the Chief of Pharmacy Services, the Manager will lead cross-functional teams, develop and implement policies, and drive innovation in pharmacy services and program expansion. Typical duties include but are not limited to:
* Lead strategic planning and execution of pharmacy initiatives to ensure operational efficiency, revenue optimization, service and clinical excellence.
* Assist in development and managing pharmacy budgets, financial forecasts, business analysis and cost-containment strategies with regards to inhouse pharmacy and contract 340B program.
* Oversee inventory management, purchasing, and supply chain operations to improve performance and reduce over purchasing.
* Conduct needs assessments and analyze service data to identify growth opportunities and evaluate ROI and mission impact.
* Translate pharmacy analytics into plain language and actionable recommendations. Provide ad-hoc analysis for executives and site leaders.
* Assist in development and implementation of policies and procedures to enhance patient experience and service quality with regards to the 340B program.
* Provide leadership and guidance to pharmacy staff, fostering professional development and training for 340B program.
* Assist with inhouse pharmacy contracting, distributor agreements, insurance contracting, contracts, NCPDP, maintenance of licensing, update pharmacy profiles with NCPDP, NPI, DEA, CT Commission of Pharmacy and pharmacy organizations.
* Assist with administrative tasks associated with establishing, relocating, or changes to the pharmacy operations including IT, Epic Willow and vendor management.
340B Program Management
* Serve as the organization's point of contact on the 340B oversight committee, collaborating with senior leadership, finance, and clinical departments.
* Develop, review, and update 340B policies and procedures in response to regulatory changes and program clarifications.
* Oversee all 340B outpatient use areas and ensure maximum participation and compliance with program guidelines.
* Monitor and audit inventory, Medicaid claims, and split-billing software to prevent duplicate discounts and ensure program integrity.
* Prepare monthly reports on 340B metrics, financial savings, and program performance, including recommendations for improvement.
* Maintain relationships with contract pharmacies, wholesalers, and EMR teams to support program operations.
* Apply data-driven methods to evaluate patient eligibility, drug utilization, and financial impact of 340B operations.
* Analyze and optimize purchasing and dispensing patterns to refine cost-saving strategies.
* Collaborate with internal departments (e.g., Finance, Data) to share data and improve program efficiency.
* Manage 340B data submission including but not limited to: biweekly submissions for parent and child TPA (45 day look back); 340B Quarterly Report including list of providers, patient encounters, Grand pharmacies 340b claims report and handle 340b claims issues.
Qualifications
* Bachelor's degree from accredited institution and a minimum of three years pharmacy or 340B program compliance, implementation or auditing experience is required. A combination of education and relevant experience may substitute degree requirement.
The selected candidate will have:
* Registered Pharmacy Technician in the State of Connecticut or ability to register within 90 days.
* Apexus Advanced 340B Operations Certificate or completion of Certificate within 90 days of hire.
* Knowledge of HRSA/OPA 340B regulations and covered entity compliance requirements
* Strong interpersonal, analytical, and organizational skills.
* Proficiency in Microsoft Excel and data analysis tools
* Ability to work independently, manage multiple priorities, and meet deadlines.
* Collaborative mindset; able to partner effectively with pharmacy leadership, compliance, finance, clinical leadership and IT.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Vice President of People Operations
Operations manager job in Rye, NY
About Us:
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role
The Vice President of People Operations is the executive responsible for shaping and leading the credit union's human capital strategy to support organizational growth, employee growth and engagement, operational excellence, and legal compliance. This role oversees all areas of Human Resources-including Talent Acquisition, Benefits & Compensation, Learning & Development, Organizational Effectiveness, HR Operations, and Employee Engagement-and ensures HR programs align with the credit union's mission, vision, values, and commitment to serving members and communities.
The VP is a strategic advisor to the CEO, Executive Leadership Team, and Board of Directors, playing a critical role in workforce planning, culture, leadership effectiveness, and ensuring the talent structures necessary to support a highly regulated financial services environment.
Key Responsibilities:
Strategic Leadership & Executive Partnership
Advise on human capital strategy to support organizational priorities such as differentiated products and service, member growth, operational efficiency, service excellence, and risk management.
Develop talent strategies that address current and emerging workforce needs across the organization.
Provide guidance to the CFO and CEO on HR trends impacting financial services, including succession planning, labor market shifts, and human capital-related regulatory expectations.
Talent Management & Workforce Planning
Lead workforce planning to ensure the credit union has the talent necessary to support growth and member service excellence.
Oversee executive and critical role succession planning to ensure leadership continuity and business resilience.
Strengthen recruiting strategies to attract top talent with financial services expertise while advancing the credit union's reputation as an employer of choice.
Total Rewards, Compliance & HR Operations
Oversee compensation, benefits, and wage and hour compliance with consideration for regulatory expectations specific to financial institutions.
Ensure equitable, competitive rewards structures that support attraction and retention in a regulated, competitive industry.
Lead the design and optimization of HR systems and processes to assure accuracy, compliance, efficiency, and service quality.
Culture and Learning & Development
Drive a culture grounded in cooperative values and aligned with core values of the credit union.
Oversee leadership development, career pathways, and training programs that strengthen financial acumen, risk awareness, operational excellence, and member service skills.
Employee Relations, Risk & Compliance
Ensure HR practices support a sound risk environment and align with relevant employment laws, including New York, Massachusetts, Florida, Connecticut, New Jersey, Maryland, and multiple other states.
Build and sustain strong employee relations practices that promote fairness, trust, and operational consistency across all departments.
Serve as a key partner with Compliance & Internal Audit on matters involving workforce risk, investigations, and policy governance.
Change Leadership & Transformation
Understand and oversee change management principles for enterprise level initiatives.
Lead an HR team that delivers high-quality service and meets the expectations of a dynamic financial services organization.
Who you are:
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
Master's degree or senior HR certification (SPHR, SHRM-SCP) preferred.
10+ years of progressive HR leadership experience, with at least 5 years in a financial services, banking, or credit union environment strongly preferred.
Demonstrated experience working with Boards and executive teams on regulatory matters, executive compensation, and succession planning.
Experience supporting multi-branch, multi-state, or geographically distributed workforces.
Ability to travel to operational centers as needed.
Deep knowledge of HR disciplines, financial services workforce expectations, and the regulatory considerations impacting people practices in a credit union or banking environment.
Strong business acumen with the ability to align talent strategies to lending, financial performance, member experience, and risk frameworks.
Proven ability to lead transformation, build scalable HR processes, and develop high-performing teams.
Previous merger and acquisition experience helpful
Exceptional relationship-building, communication, and influencing skills across all organizational levels.
What We Offer:
Competitive salary and benefits package
Opportunities for professional development and career growth
Hybrid Schedule (min 3 days in office to maximize collaboration)
A collaborative and inclusive work environment
Paid Time Off, Wellness Time & Paid Federal holidays
401K with 6% match
High Performance Culture
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management.
At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $144,865.00 - $168,872.00 exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.
All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.
Auto-ApplyEvent Operations Manager
Operations manager job in New Canaan, CT
Full Time Grace Farms, 365 Lukes Wood Rd. New Canaan, CT Responsibilities About Grace Farms Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain.
Your Day-to-Day
* Project Manage all logistical aspects of place-based events from start to finish that celebrate the place, cultural and humanitarian work of Grace Farms.
* Supervise the Events Team, overseeing a small team of professional Event Coordinators. Collaborate with internal & external program owners and team members to plan, document, and execute all major aspects of event management from planning stages through completion for events and programs of all sizes and varieties.
* Proactively seek, synthesize and communicate collected information regarding each event/program from and to a variety of sources to ensure that all are appropriately briefed and provided with the information they need to execute successfully on each event and program.
* Collaborate with and work alongside the Technical Director and team to determine the necessary technical supports for events and productions, including the specifications, costs and usage of equipment applied to a wide variety of performances, workshops, annual benefit and other projects.
* Train and coordinate cross-functional visitor engagement team to staff and support events as needed including, but not limited to, talent relations, hospitality, registration and production.
* Direct and coordinate event-related meetings and technical planning sessions with internal teams, invited guests, and partners.
* Develop and maintain relationships with event-related vendors and contractors.
* Ensure compliance with budgetary and contractual obligations
* Other professional duties as assigned.
Qualifications
Skills/Abilities:
* Proven Project Management skills of complex, multi-faceted events, programs or projects.
* Exceptional interpersonal, administrative, and communication skills, and the ability to execute with a high degree of professionalism and excellence, especially under pressure.
* Incredible attention to details and logistics planning skills.
* Ability to create a welcoming, inclusive, and professional environment for diverse audiences, including dignitaries, artists, and community partners.
* Ability to manage multiple events simultaneously, balancing priorities and deadlines.
* Must be proficient in Microsoft Office, Outlook, and Excel. Mac skills desirable.
* This position is primarily based on-site, and the successful candidate must thrive in a place-based, customer facing, collaborative, fast paced environment.
* A positive attitude and self-directed and entrepreneurial work style
* This position requires a flexible schedule that can easily accommodate a place-based program schedule when the audiences are typically available to attend events which will sometimes mean before and after 9-5 hours as well as on weekends.
Education & Experience:
* Bachelor's Degree is required.
* Minimum of five (5) years of event planning, preferably for cultural, community, or not-for-profit spaces. Proven ability to plan and execute the logistics involved in a wide range and scope of events from small donor cultivation cocktail parties to large scale conferences/summits.
* Minimum of two years supervisory experience providing leadership to events professionals.
Physical Requirements:
* Ability to lift up to 25 lbs., bend, climb stairs, and stand for an extended period of time.
* Comfortable working indoors and outdoors in varying weather conditions depending on event needs.
Benefits:
Grace Farms offers a comprehensive and competitive benefit package that includes tuition reimbursement, a 403(b)-retirement benefit with an organization match, along with different medical plans, including dental and vision plan, 100% employer-paid basic life insurance and short-term disability. We believe in the importance of rest and balance, offering generous paid time off (PTO), sick and personal days, and 11 paid holidays. All staff are invited to enjoy our scenic 80-acres preserved landscape and participate in the diverse public events hosted on-site.
Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Regional Director of Operations
Operations manager job in Hauppauge, NY
Job Summary: The Regional Director of Operations is a senior level leadership position with direct oversight and accountability for the efficient operation and strategic growth of multiple market locations classified as a regional geographic zone. Reporting to the VP of Production, their primary responsibility will be leading the efforts of their local market management teams in a manner that drives consistent achievement of operational objectives and performance targets. This role is expected to exercise sophisticated management and leadership ability to ensure each market achieves monthly production revenue goals within our prescribed gross margin targets and is well-positioned for strategic growth. Collaborating with Sales, Procurement, and Marketing leadership, this role will act as their primary advocate for the execution of their strategic initiatives and procedural requirements within their markets.
Key Duties and Responsibilities: (rotational market presence required)
· Ensure monthly revenue goals are achieved within expected product-specific gross profit margins.
· Ensure daily scheduling and work completion targets are on pace to achieve monthly revenue goals.
· Complete and submit accurate forecasting, recruitment, hiring, and on-boarding projections.
· Ensure training and development for all production roles in conjunction with technical trainers.
· Monitor, report, and address adherence results to all established workflow procedures.
· Implement and ensure strict procedural adherence inspection protocols are followed.
· Communicate and inspect for adoption of established company culture and core values.
· Collaborate with other RDO's and Production leaders to ensure effective use of production resources.
· Oversee and ensure optimal partnership relationships with market vendors and suppliers.
· Ensure monthly goals, progress, and results are communicated, visible, and achieved.
· Ensure production capacity exceeds existing and projected sales results.
· Maintain a strong ISP engagement strategy to ensure capacity, quality and customer satisfaction.
· Track and report on all aspects of market production performance.
· Complete forecasting and budgeting analysis in coordination with VP of Production.
· Monitor and report any performance deficiency or training opportunity to shared service leaders.
· Ensure all established warehouse and inventory control protocols are followed.
· Have defined risk-assessment controls in place and report/address any potential violation.
· Develop and maintain robust growth strategies across all assigned markets.
· Maintain collection rates to achieve acceptable account receivable targets.
· Successful completion of established quarterly priorities and ad-hoc leadership requests.
· Update VP of Production frequently with performance results, challenges, risks, personnel issues
· Manage all market legal and consumer related issues or requirements
#PJFITZ2025
Requirements
Required Skills/Abilities:
· Excellent managerial and supervisory skills.
· Extensive knowledge of operations and production management.
· Ability to interpret financial data as needed to set production goals.
· Excellent organizational skills and attention to detail.
· Excellent written and verbal communication skills.
· Proficient in Microsoft Office Suite or similar software.
Education and Experience:
· Bachelor's degree in management, business administration, M.B.A. preferred.
· Certification through the Institute of Certified Professional Managers (ICPM) preferred.
· Five years of related experience required.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Extended regular driving to markets
Benefits
Benefits Overview At PJ Fitzpatrick, we believe our team deserves the best. Thats why we offer a comprehensive benefits package that includes:
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance 401(k) with Company Match
Paid Training
PTO
Floating Holiday
PTO on your Birthday
Auto-ApplyRegional Director of Operations
Operations manager job in Setauket-East Setauket, NY
Regional Director of Operations, PA
We are looking for a Regional Director of Operations to lead our PA team at Morningside House Senior Living! Apply today to become a valued member of our incredible team at Morningside House Senior Living, proudly part of Morningside Elite Management, one of the only women-owned and operated senior-living management companies in the nation. Together we THRIVE!
What we are offering:
Competitive pay!
Referral Bonus - $750 for full-time employee referrals and $375 for part-time referrals.
401K Match - company will match 50% of the first 4%. 100% vested after 6 years.
Paid Time Off - 20 days in your first year as Full-time employee & 6 days as Part-Time.
Tuition Reimbursement!
Holiday Pay.
Medical, Dental and Vision insurance.
Employer Paid Life and AD&D insurance.
Employer Paid Hospital Insurance.
Optional Supplemental Insurance Coverage.
Employee Exclusive Discount program by LifeMart.
Professional growth and development opportunities.
Employee Appreciation Events.
Regional Director of Operations, PA, Position Summary:
The Regional Director of Operations in PA, is responsible for enhancing the overall Resident, Family & Employee experience through exceptional comprehensive leadership. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement.
Through their leadership, the Regional Director of Operations is responsible for achieving company goals & census growth, resident/family & employee relations and ensuring that company policies and department standards are being met at each community.
Regional Director of Operations, PA, Essential Responsibilities:
Management of the Executive Directors.
Ensure community compliance with all state, federal, local regulations.
Oversight and management of company policies, programs & standards.
Oversight of day-to-day clinical Q & A per PA regs.
Ensure communities are meeting weekly/monthly reporting deadlines.
Work in conjunction with Chief Operating Officer, Corporate Director of Health & Wellness, Corporate Director of Sales/Marketing and Corporate Director of Human Resources to support the community with census growth, fiscal responsibility and operational challenges that arise.
Responsible for A/R management and ensuring communities meet or exceed budgeted NOI.
Responsible for assisting with annual budget planning and management.
Producing daily, weekly, monthly, quarterly & annual reports as required and distribute accordingly to ED's or Corporate Team.
Assist with implementation of new company initiatives to promote productivity and profitability.
Available after hours and travel 80-90% of the time.
Establish and nurture positive employee relations.
Travel to each community to ensure community is operating at or above company standards.
Serve as interim Executive Director during a community's ED vacancy.
Identifying training needs at the community level.
Maintain continuing education to adhere to or exceed current state regulations for position as dictated by Pennsylvania DHS.
Regional Director of Operations, PA, Qualifications/Skills/Educational Requirements:
College degree or related healthcare administration degree required
Minimum of 3 years executive administrative/ management experience in senior living or long-term care facilities.
Must be computer literate to include ability to use Microsoft Office including Outlook, internal software programs: Yardi, Sherpa & Paylocity.
This position is exposed to highly confidential information and data that disclosed would be contrary to the company's policies and professional ethics.
This position must exhibit maturity in judgment.
Time management: the ability to organize and manage multiple priorities in an efficient manner.
Must have strong organizational, problem solving and interpersonal skills.
Demonstrate proficiency of company's computer programs: i.e. Accounting, CRM, payroll, emergency call system.
Available after hours and ability to travel 80-90% of the time.
Morningside Elite Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyOffice Operations Manager
Operations manager job in New Rochelle, NY
Almstead Tree and Shrub Care is a second-generation, family-owned arboriculture firm that has been offering environmentally conscious services the NY, NJ, and CT tri-state area since 1964. We are a TCIA accredited company that values our employee's professional aspirations, career development, safety and quality of life.
We are looking for passionate professionals who want to enhance their career in tree care! We offer generous compensation, year-round work, paid time off, health and retirement benefits, inclusive company culture and so much more! If you are ready to enjoy going to work every day, come grow with us!
Job Description
The Administrative Services Manager will provide general management of the New Rochelle office, and administrative support to a high-volume sales team. They must be extremely organized, able to multi-task, be skilled in English composition and grammar, and be comfortable speaking with a high-volume of clients on a daily basis. The ideal candidate will demonstrate professionalism, attention to detail, courtesy, and will enjoy communicating with others at all levels of the organization.
Responsibilities
Train and supervise administrative staff
Create detailed in-depth client specific proposals in conjunction with the sales arborists
Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.
Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments
Key account follow-up, accounts receivable follow-up, and collection calls
Conduct biweekly A/R meetings and assist with collections process
Maintaining multiple sales calendars, creating work orders, daily debriefing.
Administration of customer database and files, payment processing
Act as main point of contact between ownership and administrative staff
Conduct weekly administrative staff meetings to determine allocation of resources
Conduct periodic performance reviews of administrative staff
Gather payroll information weekly for submittal to the Accounting department.
Coordinate work to be scheduled for clients including notification and appointment scheduling.
Enforce company policy and standards for customer service throughout the office
Oversight of Plant Health Care department and backup to scheduling and daily client notifications; including running and review of reports; work order printing; contract approvals as needed; prepay processing as needed.
Coordinate daily meeting with CEO to provide office update, relay customer concerns, close out daily billing, and review unapproved proposals
Prepare monthly account invoicing and budgets for select commercial, municipal, and educational clients
Prepare Daily/Weekly billing details for Central Park Contracts (including logs)
Assist in the renewal of all applicable company licenses
Maintain office supply inventory and oversee purchasing
Assist with end of month close, as needed
Provide additional administrative support to arborists and general office support
Complete all tasks accurately and efficiently.
Other duties as assigned
Requirements
At least five years of experience in office management, overseeing a team of five or more individuals.
Experience in the service industry is preferred.
Prior experience in developing proposals, reports, and/or client presentations is highly desirable.
Proven ability to manage a large volume of clients while delivering outstanding customer service.
Skills/ Abilities
Expertise in Microsoft Office
Strong written and verbal communication abilities, including skills in proposal writing
Capability to handle multiple tasks with a keen attention to detail
Required time management and organizational skills
Demonstration of a high level of professionalism and telephone etiquette
Education/Training
Bachelor's degree in Business, Business Management, English, Communications, Literature, Journalism, or a related field, preferably with two to four years of experience
Benefits
We offer a competitive compensation package, $ 80,000 - $98,000 per year, medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!
Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.
Almstead Tree and Shrub Care Co. is an Equal Opportunity Employer
Regional Director of Operations
Operations manager job in Bedford Hills, NY
Provide operations guidance and recommendations to multiple nursing home facilities in accordance with applicable local, state and federal regulations. You will also ensure the implementation of written policies and procedures that reflect the goals and objectives of the facility and administrative team.
Qualifications
In-depth knowledge of Nursing Home or Long Term care facilities
LNHA certification and any type of compliance certification would be preferred
Thorough knowledge of applicable state/federal regulations regarding nursing home operations is necessary.
Proven track record of Compliance and Regulation success for Nursing Homes
Proficiency in applying compliance standards, procedures and techniques is required in performing compliance reviews.
A BS/BA degree or equivalent experience in healthcare administration is preferred.
Strong professional attitude and have the ability to work with and communicate effectively with all levels of management
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Operations Manager
Operations manager job in White Plains, NY
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $60,000/yr
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
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