Operations manager jobs in South Dakota - 669 jobs
Operating Director
Cornerstone Caregiving
Operations manager job in Aberdeen, SD
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 250 offices across 40 states in 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
We are the best…
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
Schedule:
Monday to Friday
On call
Work Location: In person
$80k yearly 1d ago
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Manager Franchise Performance N/E/S Dakota and SW Minnesota
Franchise World Headquarters, LLC
Operations manager job in Sioux Falls, SD
Manager Franchise Performance
Territory: N/E/S Dakota and SW Minnesota
Candidates must reside in or within commuting distance to Sioux Falls, SD OR Brookings, SD OR Watertown, SD, OR Marshall, MN
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.
Responsibilities include but are not limited to:
Drive Performance
Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
Building Relationships
This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
Development
Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
Self-Development
Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
Qualifications:
Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role.
Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
3+ years of Restaurant experience preferred.
Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
What do we Offer?
Insurance Plans (Medical/Dental/Vision/Life)
401k
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
#Subway
$62k-115k yearly est. 2d ago
General Manager
TM Industries, LLC/Trailmanor
Operations manager job in Parkston, SD
General Manager - RV/ Travel Trailer Manufacturing
Parkston, South Dakota
Full-Time position
About this Role:
We are seeking a dynamic and experienced General Manager to lead our RV manufacturing operations. This role is responsible for overseeing all aspects of production, supply chain, quality control, workforce management, and strategic planning. The ideal candidate will bring deep knowledge of manufacturing processes, a passion for innovation in the RV industry, and a proven ability to lead cross-functional teams to achieve operational excellence and business growth.
Key Responsibilities:
Operational Leadership
Oversee day-to-day operations of the RV manufacturing facility, ensuring production targets, quality standards, and safety protocols are met.
Work with leadership team to develop manufacturing processes which improve efficiency and reduce waste.
Coordinate with Sales, Purchasing and Logistics teams to ensure timely delivery of materials and finished products.
Strategic Planning & Execution
Develop and execute short- and long-term business strategies aligned with company goals.
Identify opportunities for product innovation, process improvement, and market expansion.
Monitor industry trends and competitor activity to maintain a competitive edge.
Team & Culture Management
Lead, mentor, and develop department managers and staff across Sales, Service, Production, and Quality.
Foster a culture of accountability, safety, and continuous improvement.
Ensure compliance with labor laws, environmental regulations, and company policies.
Financial Oversight
Prepare and manage budgets, forecasts, and capital expenditures.
Analyze financial reports to identify cost-saving opportunities and drive profitability.
Collaborate with finance and executive leadership on pricing, margins, and investment decisions.
Customer & Vendor Relations
Maintain strong relationships with dealers, suppliers, and service providers.
Ensure customer satisfaction through high-quality products and responsive service.
Represent the company at trade shows, industry events, and with key stakeholders.
Qualifications:
Bachelor's degree in Business, Engineering, Manufacturing, or related field preferred.
7+ years of leadership experience in manufacturing, preferably in the RV, automotive, or heavy equipment industries.
Strong knowledge of production planning, supply chain management, and quality assurance.
Proven ability to lead large teams and manage complex operations.
Excellent communication, problem-solving, and decision-making skills.
Proficiency in ERP/MRP systems and manufacturing software tools.
Preferred Attributes:
Passion for the RV lifestyle and outdoor recreation.
Experience with custom or luxury vehicle manufacturing.
Familiarity with regulatory standards (e.g., RVIA, DOT, OSHA).
Track record of driving innovation and operational transformation.
$45k-75k yearly est. 2d ago
Vice President of Operations
Lunchtime Solutions 3.6
Operations manager job in South Dakota
Are you a strategic operations leader who can motivate and develop a high-performing team? Do you have a passion for food service, strong financial acumen, and thrive in a collaborative environment? We are looking for an exceptional leader to join our team as Vice President of Operations. In this role, you will oversee the strategic and operational aspects of our K-12 food service operation, ensuring efficiency, profitability, revenue growth, and high-quality customer experience. The Vice President of Operations will manage budgets, improve processes, and lead teams in areas such as staffing, menu planning, inventory management, and marketing initiatives. This executive-level position will be a member of the Board of Directors and requires someone who shares our values and actively supports Lunchtime's culture, vision, and mission. Responsibilities include:
Strategic Planning and Execution: Develop and implement long-term and annual planning for operations to align with Lunchtime's vision, objectives, and strategies. Oversee and evaluate the execution of these strategic plans to ensure that all goals and objectives are met.
Leadership: Skilled in critical thinking and effective people management, with a focus on team development and conflict resolution. Possesses strong communication skills, problem-solving abilities, and expertise in data analysis to support informed decision-making. Capable of leading high-performing teams, managing resources efficiently, and adapting to fast-paced environments while prioritizing long-term strategic goals and process improvements.
Innovation and Growth: Identify growth opportunities, foster innovation in processes and technologies, and effectively represent Lunchtime with all stakeholders.
Board Member: Actively participate in board meetings, contribute to strategic planning from an operational and company-wide perspective.
Essential Qualifications:
A bachelor's degree in business administration, hospitality, or a related field is required.
Ten years of progressive, senior-level operations experience in the multi-unit food service industry is required, preferably with a strong preference for candidates who have experience in the K-12 sector.
Demonstrates strong critical thinking skills to evaluate customer needs and financial data, providing guidance throughout the RFP and proposal process for existing business.
Communication: Strong communication skills to clearly articulate vision, manage change, collaborate effectively, and present at an executive level.
P&L Management: Demonstrates a proven track record in managing profit and loss responsibilities across multiple locations, analyzing metrics to identify favorable and unfavorable trends for both Lunchtime and our customers.
Leadership: Exceptional skills in leading, influencing, mentoring, and developing multi-level operations teams from senior managers to frontline team members.
Multi-unit operational oversight: Proven ability to oversee decentralized operations at numerous sites, and brand standards are consistently met across all locations. Strong knowledge of industry regulations, including food safety, sanitation, and labor laws, to ensure full compliance and manage risk.
Supply chain management: Strong knowledge of the food service supply chain, including procurement, logistics, vendor relations, and inventory management.
Financial Acumen: Proficiency in data analysis to monitor performance and identify improvement opportunities.
Technology: Extensive knowledge of industry-specific principles, procedures, technologies, and best practices. Proficient in Microsoft Office and CRM Databases.
This hybrid position is based in North Sioux City, South Dakota, requiring office attendance a few days per week. Preference will be given to local candidates, but remote applicants from our five-state footprint will also be considered. Relocation assistance may be available. Travel availability, up to 25%, including overnight travel, is required. Travel requirements will be based on business needs.
Why join the Lunchtime Solutions team? This is an opportunity to build a meaningful, mission-driven career by providing fresh, delicious meals that turn lunchtime into something students eagerly anticipate. We offer competitive compensation and benefits, along with a dynamic, fun, and inspiring work culture. Our benefits include medical, dental, and vision insurance, a retirement savings 401(k) plan, paid holidays, and generous paid time off (PTO). We grow healthy kids; come grow with us! Our Mission: Inspiring Healthy food choices while delivering exceptional customer experiences. Fueling the minds of the future.
$114k-170k yearly est. 60d+ ago
Regional Operations Manager - Sioux Falls, SD
Matheson Tri-Gas, Inc. 4.6
Operations manager job in Sioux Falls, SD
Regional OperationsManager - Eastern South Dakota and North Dakota region (Sioux Falls, SD, Watertown, SD, Aberdeen, SD and Fargo, ND). This focus of this position is to support and enforce all safety, governmental, and Matheson Tri-Gas (MTG) procedures while meeting operational goals. This position will promote the most efficient use of cylinder assets, vehicle assets, plant assets, as well as optimizing cost by working to reduce production, distribution, and cylinder maintenance cost. This position will also recommend and oversee the region's allocation of capital investments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Safety, Compliance, Quality - Ensure branch locations are operated in accordance and in compliance with industry regulations, MTG procedures and safety standards. Regulations include but not limited to FDA, OSHA, DOT, EPA, NFPA. Maintain highest safety and quality standards for production and distribution through communication, audit follow up, training, and enforcement of procedures and regulations.
Conduct effective accident investigations to determine root cause of accident, recommend, suggest or implement corrective actions.
Training - Train and guide Customer Service Managers and branch employees in safety/production/distribution techniques assuring their development to the fullest potential.
Asset Utilization - Assure efficient utilization of cylinder assets by monitoring and controlling stocking levels at all branches within region. Where necessary, accommodate cylinder needs through excess cylinder stock or by creating a capital investment.
Optimize vehicle and production equipment utilization within region by monitoring distribution volumes/routes and recommending/implementing improvements or consolidations.
Monitor and recommend investments related to cylinders, vehicles, forklifts, production equipment, and facility related items.
Asset/Facility Maintenance - Oversee the maintenance of equipment, vehicles and buildings at all regional branch locations.
Location Planning/Financial Management - Gives input into location operating and planning budget, monitoring of plans and goals and provides input to improve service and decrease overall cost to customer. Active in integration of operations of any acquisitions within region. Assure locations are meeting service and quality expectations of customers.
Management/Continuous Improvement - Develop and monitor operational staffing levels and productivity performance. Ensure support of all customer service and sales efforts by keeping productivity high, controlling costs, reinforcing safety efforts and encouraging morale to achieve positive results. Work to continuously improve processes in all areas. Provide recommendations for increase department efficiency or cost reduction initiatives.
Perform other project and duties as assigned.
Performance Indicators: (A non-comprehensive list of indicators, which may be used for goal setting and/or performance evaluation.)
Safety - leading and lagging indicators
Operating costs - cost/cylinder filled and delivered, vehicle and cylinder utilization
Required Skills:
Knowledge of gas production/filling and distribution operations, methods, and practices. Ability to develop personnel and equipment structures to support present and future operations. Must possess the ability to effectively communicate orally and in writing. Leadership: a demonstrated ability to lead people and get results through others. Planning: an ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. Supervision, including employee hiring and retention, performance management and discipline. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations. Inventory management. Strong interpersonal and communication skills. An ability to manage multiple priorities. Strong team player. Computer skills include MS Word, Excel, PowerPoint and Outlook.
Required Experience:
Three to five years of experience in a gas production or distribution environment with two years supervisory experience preferred. Proven ability to communicate clearly and effectively with associates, vendors and customers in a wide variety of situations Exposure to and understanding of applicable regulations as defined by DOT, OSHA, FDA, CGA, EPA, and NFPA.
Education:
B.S. or B.A. in Engineering, Business Management, Industrial Management or related field preferred. Associates degree required.
Certifications/Licensures:
Valid and current driver's license
Here are a few good reasons:
Compensation package including:
Excellent Health Benefits Package; Medical, Dental, Vision
Top-of-the-line 401(k) Retirement Plan with company match
Paid Time Off; Holidays, Floaters, & Sick
Life Insurance
Short-Term Disability
Education Assistance
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
$79k-101k yearly est. 60d+ ago
Senior Director of Field Service Operations
Marco 4.5
Operations manager job in Sioux Falls, SD
/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business.
ESSENTIAL FUNCTIONS
▪Exemplify Marco's vision, mission and values and Gold Standard culture.
▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA.
▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value.
▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation.
▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals.
▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives.
▪Provide management, direction and mentorship to Field Services division leadership and personnel.
▪Recruit, attract and retain key personnel.
▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company.
▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities.
▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity.
▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups.
▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met.
▪Attend required company and departmental meetings.
▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree or equivalent 10 years+ of industry experience.
Licenses and Certifications
- Valid Driver's License, proof of personal insurance and an acceptable driving record.
REQUIRED SKILLS
1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus.
2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook.
3.Excellent communication and presentation skills.
4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor.
5.Excellent negotiation skills.
6.Energetic, forward-thinking, and creative.
7.Highly decisive possessing a “big picture” perspective.
8.Treat people with respect, work with integrity and ethically and uphold organizational values.
$80k-104k yearly est. 3d ago
Director of Operations
Boeckermann Grafstrom Mayer 3.9
Operations manager job in Sioux Falls, SD
Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services above and beyond those of a traditional trust company by focusing on the individual nature of each client and
their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax
advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well
as dynasty, charitable, revocable living wills.
Primary Purpose:
This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations
function. This includes designing and implementing operations systems to streamline business operations and
maximize revenue. This role requires ability to manage process and people as well as efficiently translate
strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and
proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office
expectation as well as opportunity to work remotely. Candidate must live in, or be open to relocating to Sioux Falls, SD.
Responsibilities Include but are not Limited to:
* Oversees all aspects of Trust Operations function
* Responsible for the leadership of all Trust Operations and Administrative staff
* Manages, implements and owns all technology solutions including updates and employee training;
research and recommend changes when necessary
* Manage new initiatives and efficiency projects
* Responsible for compliance and due diligence including monthly, quarterly and annual process and
creating internal audit program
* AML/BSA Compliance Officer
* Quarterly and annual reporting for SDDB
* Prepare and participate in annual audits
* Responsible for continuous improvement including constantly analyzing existing processes and
optimizing for accuracy and efficiency
* Independently identify priorities and opportunities for interdepartmental improvements
* Ability to analyze data to help drive decision making
* With direction from President, implement business strategy
Preferred Qualifications and Skills:
* AML/BSA Expertise Required
* Expertise in trust operations required
* Demonstrated ability to provide quality and proactive solutions to clients
* Ability and desire to help grow the organization while maintaining exemplary client service
* Desire to proactively ask for and take feedback on performance and ability to implement changes as
necessary
* Willingness to promote to a small office environment which can, at times, include contributing in ways
that may not directly corelate to the candidate's skill set or job description
* Excellent organizational and interpersonal skills
* Creative problem-solving ability
* Ability to exercise professional and technical discretion on matters of significance
* Demonstrated ability to manage multiple tasks simultaneously and problem solve
* Strong written and communication skills
* Meticulous follow-up skills
* Excellent verbal and written communication skills.
* Excellent customer service skills
* Exceptional attention to detail
* Time management skills with a proven ability to meet deadlines
* Analytical and problem-solving skills
* Strong supervisory and leadership skills
* Ability to prioritize tasks and to delegate them when appropriate
* Ability to function well in a high-paced and at times stressful environment
* Proficient with Microsoft Office Suite or related software
Who Should Apply:
* If you like the idea of working in a small team environment
* If you have a passion for compliance and leadership
* If you are driven, detail oriented, and have fresh ideas and enthusiasm at work
* If you enjoy a challenge and are open to building a department, process and procedures
What You'll Love About Us:
* Make an Impact. We care about your individuality by giving you freedom to grow and create
within the company, regardless of your position.
* Rest and Relaxation. 18 days paid time off, 8 paid holidays,
* Health Benefits. Medical with HSA and FSA options, dental, and vision.
* Prepare for the Future. 401(k) with a generous company contribution, access to a personal
financial planner, and both legal and life insurance.
* Give back. Get paid to give your time to the community: ask us about this!
* Educational Benefits. Whether you are studying for your industry certifications, or currently
enrolled in higher education, we can help cover some of those expenses.
* Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are
focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of
workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after
a gap in employment or looking to take the next step in your career, we are excited to learn more about you
and encourage you to apply!
BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong
culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It
is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis
of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic
information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local
law
$97k-129k yearly est. 42d ago
Director of Operations
Silverstar Car Wash
Operations manager job in Sioux Falls, SD
Full-time Description
What It's Like to Lead at MOJO
As a MOJO Director of Operations, you're the steady hand behind a region of sites - the coach, the problem-solver, and the leader who keeps both people and operations moving in the right direction. You guide your General Managers and TCDs to run safe, clean, profitable washes while developing them into confident, capable leaders who can grow the business every day.
You work closely with the VP of Operations and partner across L&D, Maintenance, HR, and Finance to ensure your region consistently delivers on MOJO's standards. You'll use tools like Ops360, Value Visits, MoFlow, labor frameworks, and the Operations Guide to strengthen team performance, drive accountability, and keep operations running smoothly.
At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear processes, and continued development through events like Spark Plug and Spark Summit. Whether you're coaching a GM through a tough staffing day, supporting a site during a shutdown, or helping a team reset with a Charge Back meeting, you're the leader who keeps your region aligned, energized, and ready for tomorrow.
If you love developing people, solving operational challenges, and elevating performance across multiple locations, this is where you'll thrive.
A Day in the Life (Snapshot)
Start with the big picture: Review previous day performance for each site - volume, labor %, uptime, memberships, guest feedback. Connect with GMs as they walk you through their MoFlow daily plan so you know where support is needed and what the day looks like across the region.
Lead through your leaders: Visit sites to walk the lot, tunnel, and pit with your GM. Coach on guest experience, safety, labor usage, team energy, and execution of the playbook. Use Ops360 metrics to guide your conversations, not just gut feel.
Support the tough moments: Jump in during a busy rush, help troubleshoot equipment issues, or assist Maintenance during a shutdown or restart. You may help swap components, reset systems, and guide communication so the site gets safely back online as quickly as possible. Support a GM with a difficult guest or employee situation, or coordinate with Maintenance to prioritize a shutdown or critical repair. When something breaks, you help the team stay calm, communicate clearly, and get back up and running.
Build for tomorrow: Partner with L&D on upcoming Spark Plug or Summit participation, and make sure your GMs are reinforcing WOW-level service, safety expectations, and process standards. Identify future leaders, strengthen your bench, and support teams with departmental tools. Make sure your region is ready for Spark Plug, Spark Summit, NTO rollouts, and any new processes that help keep operations consistent and scalable.
What You'll Own
Regional Operations & Guest Experience
Lead operational performance across a territory of 4-25 locations.
Ensure every site runs clean, safe, and “show-ready” with consistent execution of the MOJO Playbook and Walk for Excellence.
Support GMs and TCDs in delivering a reliable, friendly, and fast guest experience - every wash, every day.
Help resolve escalations and damage claims in a way that protects both the guest relationship and the business.
People, Leadership & TCD Development
Coach and develop GMs, TCDs, and key leaders to run strong, independent operations.
Use tools like Ops360, Player Scorecards, and regular 1:1s to give clear feedback and set expectations.
Support TCD-led training, new GM onboarding, and leadership development plans across your region.
Strengthen leadership pipelines and internal promotions across your region.
Support and reinforce learning from Spark Plug and Spark Summit.
Sales, Memberships & Growth
Drive membership growth and retention across multiple locations.
Coach teams on sales behaviors, guest engagement, and membership conversations.
Support community involvement and local marketing opportunities.
Partner with the marketing department on their efforts to drive traffic to locations.
Financial & Charge Back Performance
Review P&Ls, labor %, chemical usage, COGS, and key KPIs with each GM.
Build action plans to correct performance trends and create sustainable improvements.
Lead Charge Back sessions when a site needs a reset - shutting down early with the entire team to refocus, rebuild energy, and reestablish standards.
Maintenance, Safety & Uptime
Ensure every site completes daily/weekly/monthly preventive maintenance accurately and consistently.
Partner with Maintenance Techs to prioritize repairs and minimize downtime.
Provide hands-on assistance when needed - helping with equipment resets, component swaps, troubleshooting, and shutdown recovery.
Ensure tunnels, pits, reclaim systems, and chemical rooms stay clean, organized, and safe.
Reinforce all safety protocols, training expectations, and incident follow-up procedures.
Cross-Functional Execution
You'll help deliver key company initiatives across your region, including:
Ops360 performance reviews
Operations Guide (labor tools, MoFlow, Value Visits, Scorecards)
Playbook updates and consistency checks
NTO rollouts and training improvements
Walk for Excellence annual audit preparation
Safety programs and communication
Leadership development programs like Spark Plug & Spark Summit
Key Metrics (You Win When These Move)
Membership growth and retention
Labor % and uptime stability
Guest satisfaction and review quality
Ops360 improvement
Charge Back reduction
Leadership bench strength & internal promotions
Maintenance compliance and reduced incidents/downtime
Team Member retention
You'll Excel Here If You…
Lead with calm, confidence, and clarity - even on tough days.
Build strong relationships and trust with your GMs and frontline teams.
Enjoy getting in the tunnel, walking the site, and seeing what's really happening.
Use KPIs and trends to guide coaching, not to surprise people.
Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly.
Love turning good teams into great ones.
Why You'll Love It Here
At MOJO, you get to lead with purpose. You'll work with passionate people who care about doing things the right way - keeping sites clean, teams confident, and guests wow'd every single day. You'll have a real voice in shaping how our operations grow, and you'll see the impact of your leadership across an entire region.
You're not just managing locations - you're building leaders, strengthening teams, and helping GMs and TCDs reach their full potential. You'll have the support of a committed VP of Operations, a collaborative cross-functional team, and clear systems that make your work meaningful and sustainable.
You'll have the freedom to be hands-on, the ability to solve real problems, and the opportunity to help teams win - whether that's turning around a struggling site, navigating a shutdown, or celebrating huge membership growth. And as you continue to grow, you'll have access to leadership development programs like Spark Plug and Spark Summit that help you keep leveling up.
Schedule & Location
Full-time field-based role with regular travel across your territory.
Flexibility required for weekends, weather-driven volume swings, shutdowns, and urgent operational needs.
Reports directly to the VP of Operations and participates in ongoing leadership development through Spark Plug, Spark Summit, and Ops-focused training events.
Tools You'll Use
MoFlow - A daily staffing and planning tool created by the GM that outlines how the team will run the day based on volume, weather, and priorities. GMs review MoFlow with you each morning so you have a live pulse on your region.
Value Visits - A structured site-visit tool you complete each time you visit a location. It ensures you add value (cover a break, coach, support) and grade site appearance through a consistent, constructive lens.
Ops360 - Our performance review system that brings together operational, financial, and leadership metrics so you and your GMs can track progress and identify opportunities.
Operations Guide - A detailed playbook that includes tools like MoFlow, labor planning, Value Visits, Player Scorecards, and Coach's Scorecards to support consistent operations.
Charge Back - A full-team reset meeting used when performance drops. The site closes early so the entire team can regroup, reset expectations, and rebuild momentum.
Walk for Excellence - A deep annual audit of site operations, equipment, and appearance. Helps identify issues and informs capital planning for the coming year.
NTO (New Training & Operations Standards) - A company-wide initiative to improve consistency, training, and systems across all sites.
Spark Plug & Spark Summit - Leadership development events.
Spark Plug: For multi-unit leaders (like DOs) to strengthen presentation, coaching, and multi-site management skills.
Spark Summit: For all GMs and TCDs across the company.
If you're ready to take your leadership to the next level and help make every car - and every teammate - shine, we'd love to help you grow at MOJO.
#indhp
$72k-131k yearly est. 28d ago
Director of Operations
BGM Group
Operations manager job in Sioux Falls, SD
Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services above and beyond those of a traditional trust company by focusing on the individual nature of each client and
their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax
advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well
as dynasty, charitable, revocable living wills.
Primary Purpose:
This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations
function. This includes designing and implementing operations systems to streamline business operations and
maximize revenue. This role requires ability to manage process and people as well as efficiently translate
strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and
proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office
expectation as well as opportunity to work remotely.
Candidate must live in, or be open to relocating to Sioux Falls, SD.
Responsibilities Include but are not Limited to:
• Oversees all aspects of Trust Operations function
• Responsible for the leadership of all Trust Operations and Administrative staff
• Manages, implements and owns all technology solutions including updates and employee training;
research and recommend changes when necessary
• Manage new initiatives and efficiency projects
• Responsible for compliance and due diligence including monthly, quarterly and annual process and
creating internal audit program
• AML/BSA Compliance Officer
• Quarterly and annual reporting for SDDB
• Prepare and participate in annual audits
• Responsible for continuous improvement including constantly analyzing existing processes and
optimizing for accuracy and efficiency
• Independently identify priorities and opportunities for interdepartmental improvements
• Ability to analyze data to help drive decision making
• With direction from President, implement business strategy
Preferred Qualifications and Skills:
• AML/BSA Expertise Required
• Expertise in trust operations required
• Demonstrated ability to provide quality and proactive solutions to clients
• Ability and desire to help grow the organization while maintaining exemplary client service
• Desire to proactively ask for and take feedback on performance and ability to implement changes as
necessary
• Willingness to promote to a small office environment which can, at times, include contributing in ways
that may not directly corelate to the candidate's skill set or job description
• Excellent organizational and interpersonal skills
• Creative problem-solving ability
• Ability to exercise professional and technical discretion on matters of significance
• Demonstrated ability to manage multiple tasks simultaneously and problem solve
• Strong written and communication skills
• Meticulous follow-up skills
• Excellent verbal and written communication skills.
• Excellent customer service skills
• Exceptional attention to detail
• Time management skills with a proven ability to meet deadlines
• Analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software
Who Should Apply:
• If you like the idea of working in a small team environment
• If you have a passion for compliance and leadership
• If you are driven, detail oriented, and have fresh ideas and enthusiasm at work
• If you enjoy a challenge and are open to building a department, process and procedures
What You'll Love About Us:
• Make an Impact. We care about your individuality by giving you freedom to grow and create
within the company, regardless of your position.
• Rest and Relaxation. 18 days paid time off, 8 paid holidays,
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company contribution, access to a personal
financial planner, and both legal and life insurance.
• Give back. Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are studying for your industry certifications, or currently
enrolled in higher education, we can help cover some of those expenses.
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are
focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of
workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after
a gap in employment or looking to take the next step in your career, we are excited to learn more about you
and encourage you to apply!
BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong
culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It
is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis
of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic
information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local
law
$72k-131k yearly est. 41d ago
Senior Director of Field Service Operations
Marcoculture
Operations manager job in Sioux Falls, SD
/OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business.
ESSENTIAL FUNCTIONS
▪Exemplify Marco's vision, mission and values and Gold Standard culture.
▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA.
▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value.
▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation.
▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals.
▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives.
▪Provide management, direction and mentorship to Field Services division leadership and personnel.
▪Recruit, attract and retain key personnel.
▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company.
▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities.
▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity.
▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups.
▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met.
▪Attend required company and departmental meetings.
▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree or equivalent 10 years+ of industry experience.
Licenses and Certifications
- Valid Driver's License, proof of personal insurance and an acceptable driving record.
REQUIRED SKILLS
1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus.
2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook.
3.Excellent communication and presentation skills.
4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor.
5.Excellent negotiation skills.
6.Energetic, forward-thinking, and creative.
7.Highly decisive possessing a “big picture” perspective.
8.Treat people with respect, work with integrity and ethically and uphold organizational values.
$76k-107k yearly est. 3d ago
Director of Operations
Mammoth 4.1
Operations manager job in Sioux Falls, SD
What It's Like to Lead at MOJO
As a MOJO Director of Operations, you're the steady hand behind a region of sites - the coach, the problem-solver, and the leader who keeps both people and operations moving in the right direction. You guide your General Managers and TCDs to run safe, clean, profitable washes while developing them into confident, capable leaders who can grow the business every day.
You work closely with the VP of Operations and partner across L&D, Maintenance, HR, and Finance to ensure your region consistently delivers on MOJO's standards. You'll use tools like Ops360, Value Visits, MoFlow, labor frameworks, and the Operations Guide to strengthen team performance, drive accountability, and keep operations running smoothly.
At MOJO, DOs lead with ownership - but never alone. You have strong partners, clear processes, and continued development through events like Spark Plug and Spark Summit. Whether you're coaching a GM through a tough staffing day, supporting a site during a shutdown, or helping a team reset with a Charge Back meeting, you're the leader who keeps your region aligned, energized, and ready for tomorrow.
If you love developing people, solving operational challenges, and elevating performance across multiple locations, this is where you'll thrive.
A Day in the Life (Snapshot)
Start with the big picture: Review previous day performance for each site - volume, labor %, uptime, memberships, guest feedback. Connect with GMs as they walk you through their MoFlow daily plan so you know where support is needed and what the day looks like across the region.
Lead through your leaders: Visit sites to walk the lot, tunnel, and pit with your GM. Coach on guest experience, safety, labor usage, team energy, and execution of the playbook. Use Ops360 metrics to guide your conversations, not just gut feel.
Support the tough moments: Jump in during a busy rush, help troubleshoot equipment issues, or assist Maintenance during a shutdown or restart. You may help swap components, reset systems, and guide communication so the site gets safely back online as quickly as possible. Support a GM with a difficult guest or employee situation, or coordinate with Maintenance to prioritize a shutdown or critical repair. When something breaks, you help the team stay calm, communicate clearly, and get back up and running.
Build for tomorrow: Partner with L&D on upcoming Spark Plug or Summit participation, and make sure your GMs are reinforcing WOW-level service, safety expectations, and process standards. Identify future leaders, strengthen your bench, and support teams with departmental tools. Make sure your region is ready for Spark Plug, Spark Summit, NTO rollouts, and any new processes that help keep operations consistent and scalable.
What You'll Own
Regional Operations & Guest Experience
Lead operational performance across a territory of 4-25 locations.
Ensure every site runs clean, safe, and “show-ready” with consistent execution of the MOJO Playbook and Walk for Excellence.
Support GMs and TCDs in delivering a reliable, friendly, and fast guest experience - every wash, every day.
Help resolve escalations and damage claims in a way that protects both the guest relationship and the business.
People, Leadership & TCD Development
Coach and develop GMs, TCDs, and key leaders to run strong, independent operations.
Use tools like Ops360, Player Scorecards, and regular 1:1s to give clear feedback and set expectations.
Support TCD-led training, new GM onboarding, and leadership development plans across your region.
Strengthen leadership pipelines and internal promotions across your region.
Support and reinforce learning from Spark Plug and Spark Summit.
Sales, Memberships & Growth
Drive membership growth and retention across multiple locations.
Coach teams on sales behaviors, guest engagement, and membership conversations.
Support community involvement and local marketing opportunities.
Partner with the marketing department on their efforts to drive traffic to locations.
Financial & Charge Back Performance
Review P&Ls, labor %, chemical usage, COGS, and key KPIs with each GM.
Build action plans to correct performance trends and create sustainable improvements.
Lead Charge Back sessions when a site needs a reset - shutting down early with the entire team to refocus, rebuild energy, and reestablish standards.
Maintenance, Safety & Uptime
Ensure every site completes daily/weekly/monthly preventive maintenance accurately and consistently.
Partner with Maintenance Techs to prioritize repairs and minimize downtime.
Provide hands-on assistance when needed - helping with equipment resets, component swaps, troubleshooting, and shutdown recovery.
Ensure tunnels, pits, reclaim systems, and chemical rooms stay clean, organized, and safe.
Reinforce all safety protocols, training expectations, and incident follow-up procedures.
Cross-Functional Execution
You'll help deliver key company initiatives across your region, including:
Ops360 performance reviews
Operations Guide (labor tools, MoFlow, Value Visits, Scorecards)
Playbook updates and consistency checks
NTO rollouts and training improvements
Walk for Excellence annual audit preparation
Safety programs and communication
Leadership development programs like Spark Plug & Spark Summit
Key Metrics (You Win When These Move)
Membership growth and retention
Labor % and uptime stability
Guest satisfaction and review quality
Ops360 improvement
Charge Back reduction
Leadership bench strength & internal promotions
Maintenance compliance and reduced incidents/downtime
Team Member retention
You'll Excel Here If You…
Lead with calm, confidence, and clarity - even on tough days.
Build strong relationships and trust with your GMs and frontline teams.
Enjoy getting in the tunnel, walking the site, and seeing what's really happening.
Use KPIs and trends to guide coaching, not to surprise people.
Are comfortable supporting mechanical issues when needed - not as a technician, but as a leader who knows how to help a site recover quickly.
Love turning good teams into great ones.
Why You'll Love It Here
At MOJO, you get to lead with purpose. You'll work with passionate people who care about doing things the right way - keeping sites clean, teams confident, and guests wow'd every single day. You'll have a real voice in shaping how our operations grow, and you'll see the impact of your leadership across an entire region.
You're not just managing locations - you're building leaders, strengthening teams, and helping GMs and TCDs reach their full potential. You'll have the support of a committed VP of Operations, a collaborative cross-functional team, and clear systems that make your work meaningful and sustainable.
You'll have the freedom to be hands-on, the ability to solve real problems, and the opportunity to help teams win - whether that's turning around a struggling site, navigating a shutdown, or celebrating huge membership growth. And as you continue to grow, you'll have access to leadership development programs like Spark Plug and Spark Summit that help you keep leveling up.
Schedule & Location
Full-time field-based role with regular travel across your territory.
Flexibility required for weekends, weather-driven volume swings, shutdowns, and urgent operational needs.
Reports directly to the VP of Operations and participates in ongoing leadership development through Spark Plug, Spark Summit, and Ops-focused training events.
Tools You'll Use
MoFlow - A daily staffing and planning tool created by the GM that outlines how the team will run the day based on volume, weather, and priorities. GMs review MoFlow with you each morning so you have a live pulse on your region.
Value Visits - A structured site-visit tool you complete each time you visit a location. It ensures you add value (cover a break, coach, support) and grade site appearance through a consistent, constructive lens.
Ops360 - Our performance review system that brings together operational, financial, and leadership metrics so you and your GMs can track progress and identify opportunities.
Operations Guide - A detailed playbook that includes tools like MoFlow, labor planning, Value Visits, Player Scorecards, and Coach's Scorecards to support consistent operations.
Charge Back - A full-team reset meeting used when performance drops. The site closes early so the entire team can regroup, reset expectations, and rebuild momentum.
Walk for Excellence - A deep annual audit of site operations, equipment, and appearance. Helps identify issues and informs capital planning for the coming year.
NTO (New Training & Operations Standards) - A company-wide initiative to improve consistency, training, and systems across all sites.
Spark Plug & Spark Summit - Leadership development events.
Spark Plug: For multi-unit leaders (like DOs) to strengthen presentation, coaching, and multi-site management skills.
Spark Summit: For all GMs and TCDs across the company.
If you're ready to take your leadership to the next level and help make every car - and every teammate - shine, we'd love to help you grow at MOJO.
#indhp
$68k-119k yearly est. 29d ago
District Manager (South Dakota)
Plains Towing and Recovery
Operations manager job in Sturgis, SD
Plains Towing is now hiring a District Manager in South Dakota.
Do you enjoy leading ambitious, well trained teams and managing multiple location operations? Plains Towing is seeking a confident and driven individual to fill a District Manager position in South Dakota.
If you are looking for a company that appreciates you and rewards you for your hard work, Plains Towing offers salary pay with unlimited overtime as well as regular bonuses and promotion opportunities.
What do we want you to bring to the table?
We are looking for a reliable individual who enjoys leadership, teamwork, management, premium customer service, and most importantly maintain a strong safety mindset.
What we will bring to the table?
We have everything you need to get started - A refined facility including all of the tools necessary for your job, insurance, training, and advancement opportunities. Plains Towing offers health insurance, 401k and PTO!
Responsibilities and Duties:
Respond to phone calls and emails, communicate with vendors, insurance agencies and customers
Coordinate interviews, review candidates, on-board and off-board employees
Coordinate daily operations, task lists and fleet management
Routinely inspect assets, facilities and review employee training to ensure compliancy
Review and enforce safety policies
Audit invoices, impound lots and complete title work
Complete tasks as assigned by General Manager or Owner in support of daily operations
Required Skills & Experience:
Open to applicants 21+ years old
Must possess strong leadership skills and the ability to manage multiple teams and departments simultaneously
Must be comfortable working with a computer, multiple software platforms and smartphone applications
Must possess a valid driver's license issued by your state of residence
Must meet background screening criteria
Must be willing to occasionally work outside normal work hours depending on needs
Ability to work in fast paced situations
Benefits:
401(k)
Health insurance
Paid and unpaid time off
Consistent 5/2 schedule
Work with the latest most up-to-date digital platforms
Join a team that is committed to safety and performance operating one of the most refined fleets in the industry. Our primary goal at Plains Towing is to ensure our employees work in a safe and healthy environment that will provide them with the ability to turn a job into a long-term career they enjoy.
$77k-124k yearly est. 60d+ ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations manager job in Pierre, SD
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$61k-83k yearly est. 60d+ ago
Regional Operations Manager - Sioux Falls, SD
Continental Carbonic Products, Inc. 4.3
Operations manager job in Sioux Falls, SD
Regional OperationsManager - Eastern South Dakota and North Dakota region (Sioux Falls, SD, Watertown, SD, Aberdeen, SD and Fargo, ND). This focus of this position is to support and enforce all safety, governmental, and Matheson Tri-Gas (MTG) procedures while meeting operational goals. This position will promote the most efficient use of cylinder assets, vehicle assets, plant assets, as well as optimizing cost by working to reduce production, distribution, and cylinder maintenance cost. This position will also recommend and oversee the region's allocation of capital investments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Safety, Compliance, Quality - Ensure branch locations are operated in accordance and in compliance with industry regulations, MTG procedures and safety standards. Regulations include but not limited to FDA, OSHA, DOT, EPA, NFPA. Maintain highest safety and quality standards for production and distribution through communication, audit follow up, training, and enforcement of procedures and regulations.
Conduct effective accident investigations to determine root cause of accident, recommend, suggest or implement corrective actions.
Training - Train and guide Customer Service Managers and branch employees in safety/production/distribution techniques assuring their development to the fullest potential.
Asset Utilization - Assure efficient utilization of cylinder assets by monitoring and controlling stocking levels at all branches within region. Where necessary, accommodate cylinder needs through excess cylinder stock or by creating a capital investment.
Optimize vehicle and production equipment utilization within region by monitoring distribution volumes/routes and recommending/implementing improvements or consolidations.
Monitor and recommend investments related to cylinders, vehicles, forklifts, production equipment, and facility related items.
Asset/Facility Maintenance - Oversee the maintenance of equipment, vehicles and buildings at all regional branch locations.
Location Planning/Financial Management - Gives input into location operating and planning budget, monitoring of plans and goals and provides input to improve service and decrease overall cost to customer. Active in integration of operations of any acquisitions within region. Assure locations are meeting service and quality expectations of customers.
Management/Continuous Improvement - Develop and monitor operational staffing levels and productivity performance. Ensure support of all customer service and sales efforts by keeping productivity high, controlling costs, reinforcing safety efforts and encouraging morale to achieve positive results. Work to continuously improve processes in all areas. Provide recommendations for increase department efficiency or cost reduction initiatives.
Perform other project and duties as assigned.
Performance Indicators: (A non-comprehensive list of indicators, which may be used for goal setting and/or performance evaluation.)
Safety - leading and lagging indicators
Operating costs - cost/cylinder filled and delivered, vehicle and cylinder utilization
Required Skills:
Knowledge of gas production/filling and distribution operations, methods, and practices. Ability to develop personnel and equipment structures to support present and future operations. Must possess the ability to effectively communicate orally and in writing. Leadership: a demonstrated ability to lead people and get results through others. Planning: an ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results. Supervision, including employee hiring and retention, performance management and discipline. An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations. Inventory management. Strong interpersonal and communication skills. An ability to manage multiple priorities. Strong team player. Computer skills include MS Word, Excel, PowerPoint and Outlook.
Required Experience:
Three to five years of experience in a gas production or distribution environment with two years supervisory experience preferred. Proven ability to communicate clearly and effectively with associates, vendors and customers in a wide variety of situations Exposure to and understanding of applicable regulations as defined by DOT, OSHA, FDA, CGA, EPA, and NFPA.
Education:
B.S. or B.A. in Engineering, Business Management, Industrial Management or related field preferred. Associates degree required.
Certifications/Licensures:
Valid and current driver's license
Here are a few good reasons:
Compensation package including:
Excellent Health Benefits Package; Medical, Dental, Vision
Top-of-the-line 401(k) Retirement Plan with company match
Paid Time Off; Holidays, Floaters, & Sick
Life Insurance
Short-Term Disability
Education Assistance
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
$62k-81k yearly est. 60d+ ago
District Manager
Mainspring Resourcing
Operations manager job in Sioux Falls, SD
Position Objective: Looking for a results-oriented candidate with excellent interpersonal skills. Direct and oversee all operational aspects, including customer service, sales, marketing, and administration.
Responsibilities: As the District Manager, you will be responsible for assigning, managing, and directing all work performed within the stores. You will manage staff and foster a positive environment. Along your journey to grow our brand and reach our customers, you will be responsible for the following:
Oversee operational excellence for stores
Assist stores in achieving their sales goals and Big 5 ranking
Ensure operational efficiency in each store
Ensure marketing efforts are consistent across each store
Recruit and train store leads and managers, and provide corrective action when necessary
Responsible for team wellness and conflict resolution
Support and coach mobile experts
Ensure each store is providing exceptional customer service
Create schedules for the stores
Communicate new promotions, procedures, and bundles with the team
Conduct monthly one-on-one with store leads and managers
Ensure all training materials are up to date with the latest changes
Help create and maintain standard operating procedures
Ensure the stores adhere to company regulations
Travel and visit stores regularly
Skills: The experience you'll bring by joining our team through:
5+ years in retail management
A College degree in management is a plus
Leadership and decision-making ability
Excellent time management and organizational skills
Analytical mindset and problem-solving skills
Thriving in a fast-paced environment as you build excitement around our products
Self-motivated and self-starter with strong communication skills and work ethics
Maintain a high level of professionalism and approach service sales needs with composure, integrity, and compassion
Strong interpersonal and organizational skills
Effective at balancing customer needs and performance goals
Support team initiatives. Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing solutions
Work Environment:
This is a full-time position
Flexible with the ever-changing environment and the wide range of tasks
Meeting sales quotas and goals leads to bonuses and commissions
Ability to work in other locations as the needs of the business arise
Bilingual (Spanish/English) is a plus
We are more than just a cell phone store. We are driven by our ambition to connect our customers to their loved ones by providing the best service and most cost-effective means of communication. As a diverse team, we learn and grow together as we create a positive and energetic environment. Become a valued member of our team and be part of our story as we change the world one cell phone at a time.
Job Description
Border States Paving, Inc., a Fargo, ND based asphalt paving company is seeking a road Project Manager-Asphalt Paving Operations.
Responsibilities:
Construction project management for the Highway Paving Operations
Oversees Paving Plant Production, Paving Crews, Trucking and Materials Management for DOT Highway Construction Projects.
Must complete on time accurate records to certify work performed weekly;
Work as a team with project personnel to provide technical advice, resolve issues, and provide solutions.
Handle Direct Communications with DOT personnel on project details.
Complying, Enforce, Direct Project and Company Safety Policy Requirements.
Position answers directly to OperationsManager
Requirements:
Experience in Highway Construction, Asphalt Paving, Materials Production or Engineering Preferred.
Strong Personal Communication Skills
Detail Orientated
Self-directed
Strong PC skills including MS Word, Excel software specific to the highway heavy industry
HCSS Heavy Bid and Heavy Job Experience preferred but not required
Above average math skills
Ability to work with others, learn on the job and follow directions.
Mechanical Aptitude and Good Driving Record
Must pass urine drug test
Position is on the road and extensive summer travel will be required.
$65,000-$95,000/yr
We offer a full benefit package that includes health insurance, voluntary dental and/or vision, life & AD & D and 401(k) pension plan.
We value our family friendly work environment.
Border States Paving, Inc. is An Equal Opportunity/Affirmative Action Employer and an E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected Veteran status. We promote a Drug Free workplace and require pre-employment and random drug testing.
#hc204674
$65k-95k yearly 19d ago
Senior Service Operations Manager, Core Business
Gehc
Operations manager job in Pierre, SD
SummaryThe Senior Manager Core Business Operations acts as an operational leader in the region, partnering with the Market Service Directors, Market Managers of Service Operations, and Sr. Director, Business Operations to develop, lead and execute initiatives that improve operational efficiency, service delivery, customer satisfaction and financial performance, within the core businesses of GEHC Imaging and PCS. This leader is responsible for leading initiatives region-wide that drive inventory management, PM compliance, recall execution, and quality and compliance initiatives. Additionally this role is responsible for coaching and mentoring operations roles within the region, leading USCAN-wide growth and profitability initiatives, and driving operational strategy and execution to meet business goals and achieve service delivery metrics across the market.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionEssential Responsibilities:
Operations Leadership:
Lead cross-functional teams in all aspects of performance management to drive the execution and achievement of business objectives.
Serve as region representative and point of contact/subject matter expert to USCAN for various operational and growth initiatives.
Direct manager for Region Ops Specialists and Field Support Specialists
Mentor, coach and develop operational leaders within the region
Develop and maintain operational audit checklists for FSS team, providing feedback and 1:1 coaching where audit results indicate operational improvement areas.
Lead Core business team calls, sharing best practices and facilitating team culture
Drive Daily Down Systems actions and tracking to ensure we have visibility to mission critical down systems at our top accounts
Inventory, Tools, Storage:
Lead Inventory Mgmt.- drive pacing to region financial and operational targets, manages aged inventory, reserve risk mitigation, strategic parts & warehouses, NCC/PCC reports
Lead Daily Down Systems parts backorder process to ensure we escalate for mission critical systems at top accounts
Manage FSL & CSL- strategic parts warehouses, customer stocking and inventory requests
Drive parts return rigor through oversight and ongoing field education and outlier reviews
Oversee Tool Compliance/Ordering, Returns
Manage the operations and payments of Storage Facilities, Fleet management, Pilot Warehouse payments, SSP POs
Manage In House Parts- ordering, returning, tracking of IH parts- interfacing directly with customers to support their processes
Manage inventory exceptions- works with SOIT teams to clear parts
FMI/Recall Management:
Drives FMI and recall execution at the region level
Partners with PCS Ops to help drive PCS FMI execution
Monitors recall/FMI quality and documentation
Level 2 FMI support in region (kits, documentation, escalations)
Quality & Compliance Operations:
PM Compliance: approve PM exemptions, implementing new business PMs, PM loading/ rescheduling and optimization, monthly PM look-ahead reports
Drives USCAN Quality Program initiatives, supports internal and external audits
Leads 2579/EPE rigor and drives compliance with other quality-required documentation
Leads CAPA actions at region level
Drives PM Wear Parts burndown reporting and manages exception requests and overall process in region
Conducts PM Wear Parts monthly data scrubs for all markets, SR creation & review, PM Wear Parts Ordering for FEs
Ensures Rad Badge & EHS/Quality Training metrics through DMS KPIs
PQM and ARC follow-up/defect mitigation
Reconciles and tracks DI/HTM VC exception requests and metrics discrepancies, supports PCS VC exceptions
Required Qualifications:
Bachelor's degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment.
Desired Characteristics:
Experience in an operations leadership role. 7+ years of healthcare experience
Experience leading cross-functional operations teams
Strong business acumen, including a strong financial and operational background.
Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels.
Exceptional interpersonal skills and as a change agent and process-oriented individual
Ability to resolve complex issues within functional area and/or area of expertise.
Ability to develop and execute priorities and approaches to meet objectives
Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict.
Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions.
Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity.
Commercial Thinking: Keeps up to date with competitor information and healthcare market trends. Identifies business opportunities for the organization. Demonstrates financial excellence and awareness of trends.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-BI1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $118,400.00-$177,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
$41k-66k yearly est. Auto-Apply 6d ago
Manager Franchise Performance N/E/S Dakota and SW Minnesota
Franchise World Headquarters, LLC
Operations manager job in Brookings, SD
Manager Franchise Performance
Territory: N/E/S Dakota and SW Minnesota
Candidates must reside in or within commuting distance to Sioux Falls, SD OR Brookings, SD OR Watertown, SD, OR Marshall, MN
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.
Responsibilities include but are not limited to:
Drive Performance
Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
Building Relationships
This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
Development
Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
Self-Development
Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
Qualifications:
Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role.
Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
3+ years of Restaurant experience preferred.
Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
What do we Offer?
Insurance Plans (Medical/Dental/Vision/Life)
401k
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
#Subway
$64k-118k yearly est. 2d ago
Director of Operations
BGM Group
Operations manager job in Sioux Falls, SD
Who We are: Cornerstone Private Asset Trust Company, LLC, is a boutique trust company that helps businesses and individuals implement estate planning goals and transition wealth from one generation to the next. We provide services
above and beyond those of a traditional trust company by focusing on the individual nature of each client and
their long-term goals. With offices in Sioux Falls, SD and Bloomington, MN, Cornerstone provides unique tax
advantages to its clients as well as a wide variety of specialized trust services, including trusts under wills as well
as dynasty, charitable, revocable living wills.
Primary Purpose:
This role will act as Compliance Officer for Cornerstone as well as oversee all aspects of Trust Operations
function. This includes designing and implementing operations systems to streamline business operations and
maximize revenue. This role requires ability to manage process and people as well as efficiently translate
strategic vision into actionable tasks. This person is the AML/BSA expert internally and creates actionable and
proactive compliance policy and procedure to mitigate risk. This position is hybrid with some in office
expectation as well as opportunity to work remotely.
Candidate must live in, or be open to relocating to Sioux Falls, SD.
Responsibilities Include but are not Limited to:
Oversees all aspects of Trust Operations function
Responsible for the leadership of all Trust Operations and Administrative staff
Manages, implements and owns all technology solutions including updates and employee training;
research and recommend changes when necessary
Manage new initiatives and efficiency projects
Responsible for compliance and due diligence including monthly, quarterly and annual process and
creating internal audit program
AML/BSA Compliance Officer
Quarterly and annual reporting for SDDB
Prepare and participate in annual audits
Responsible for continuous improvement including constantly analyzing existing processes and
optimizing for accuracy and efficiency
Independently identify priorities and opportunities for interdepartmental improvements
Ability to analyze data to help drive decision making
With direction from President, implement business strategy
Preferred Qualifications and Skills:
AML/BSA Expertise Required
Expertise in trust operations required
Demonstrated ability to provide quality and proactive solutions to clients
Ability and desire to help grow the organization while maintaining exemplary client service
Desire to proactively ask for and take feedback on performance and ability to implement changes as
necessary
Willingness to promote to a small office environment which can, at times, include contributing in ways
that may not directly corelate to the candidates skill set or job description
Excellent organizational and interpersonal skills
Creative problem-solving ability
Ability to exercise professional and technical discretion on matters of significance
Demonstrated ability to manage multiple tasks simultaneously and problem solve
Strong written and communication skills
Meticulous follow-up skills
Excellent verbal and written communication skills.
Excellent customer service skills
Exceptional attention to detail
Time management skills with a proven ability to meet deadlines
Analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
Who Should Apply:
If you like the idea of working in a small team environment
If you have a passion for compliance and leadership
If you are driven, detail oriented, and have fresh ideas and enthusiasm at work
If you enjoy a challenge and are open to building a department, process and procedures
What You'll Love About Us:
Make an Impact. We care about your individuality by giving you freedom to grow and create
within the company, regardless of your position.
Rest and Relaxation. 18 days paid time off, 8 paid holidays,
Health Benefits. Medical with HSA and FSA options, dental, and vision.
Prepare for the Future. 401(k) with a generous company contribution, access to a personal
financial planner, and both legal and life insurance.
Give back. Get paid to give your time to the community: ask us about this!
Educational Benefits. Whether you are studying for your industry certifications, or currently
enrolled in higher education, we can help cover some of those expenses.
Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role. At Cornerstone we are
focused on building a diverse and inclusive workforce and offer opportunities to those with a variety of
workplace experiences and backgrounds. Whether you are looking to grow your skills, returning to work after
a gap in employment or looking to take the next step in your career, we are excited to learn more about you
and encourage you to apply!
BGM is proud to be an equal opportunity employer. We realize the key to creating a company with a strong
culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. It
is our policy to extend equal opportunity in employment to all individuals without discrimination on the basis
of race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic
information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local
law
$72k-131k yearly est. 12d ago
Senior Service Operations Manager, MV and HTM
Gehc
Operations manager job in Pierre, SD
SummaryThe Senior Manager, MV and HTM Operations acts as the operational leader across the region, partnering with the Market Service Directors, Managers of Service Operations, and Sr. Director Business Operations, to lead initiatives that improve operational efficiency, service delivery, customer satisfaction and financial performance. The Sr. Manager is responsible for coaching and mentoring MV and HTM operations roles within the region, leading USCAN-wide growth and profitability initiatives, and driving operational strategy and execution to meet business goals and achieve service delivery metrics across the region.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionEssential Responsibilities:
Operations Leadership:
Operational service partner to MSDs, partners with MSD to develop operations strategy, action planning and execution for the MV and HTM business
Leads cross-functional operations teams in all aspects of performance to drive execution and achievement of business objectives for Applied Purchased Services (APS)
Serves as region representative and point of contact/subject matter expert to USCAN for various operational and growth initiatives in the MV and HTM segments
Direct manager for MV Service Ops Managers (SOMs) and HTM Service Ops Managers (SOMs)
Mentor, coach and develop operational leaders within the region
With Region Service Delivery team, drive and develop operational targets and growth initiatives, cost control measures and process improvements
Lean Mindset. Support continual improvement of operational infrastructure in support of region goals and objectives
Develop and lead operational training and support strategies to ensure a high level of service delivery. Conduct 1:1 with market leaders- coaching/driving operational productivity.
Operational Strategy, Efficiency and Rigor:
Ownership of APS targets and actions within region and market. Drive action plans at the customer and product/modality level. Drive action upstream with HQ team for sourcing, training, and support for National Contracts and Local Contract Agreements
Lead peripherals strategy to efficient customer service and KPIs, with particular focus on injectors, chillers, and UPS products
Leads Operational DMS with MSD/MSO/ASLs with specific goals for MV and HTM, including customer and business KPIs such as Open Case Average, Documented Status, PM Compliance, and Total Time to Repair
Participate in Business Ops Team Call & Region QMI, Lead Market Team Call, Monthly Business Reviews (MBRs) and Market Huddles
Collaborate with the Region VCP Leader to ensure successful implementation of VCP processes & targets for region, support cost to serve initiatives in MV and HTM space
Business Optimization & Commercial Outcomes:
Aligns market ODS actions with region strategy, tracks and paces ODS progress through weekly rigor and target setting, focus on MV Billable POs and HTM T&M at the site and account level
Collaborate with the On Demand Growth Leader to ensure successful implementation of all new initiatives for their market and the region. Partner on ODS through 1:1's with On Demand Service Leaders. Lead and maintain on demand funnel growth through SFDC. Focus areas HTM Upgrade programs and MV UPS and chiller upgrades
Provides input to region finance on APS estimates, variances to targets, and operating plans
Supports MSD/MSO/ASL on market level APS estimates and actions
Partners with MSD on labor actions: site and market level health, MV and HTM training plans, big deal and growth plans
Required Qualifications:
Bachelor's degree with 7+ years of operational experience in the technical, healthcare or business environment OR 9+ years of operational experience in the technical, healthcare or business environment.
Desired Characteristics:
Experience in an operations leadership role. 7+ years of healthcare experience
Experience leading cross-functional operations teams
Strong business acumen, including a strong financial and operational background.
Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels.
Exceptional interpersonal skills and as a change agent and process-oriented individual
Ability to resolve complex issues within functional area and/or area of expertise.
Ability to develop and execute priorities and approaches to meet objectives
Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict.
Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions.
Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity.
Commercial Thinking: Keeps up to date with competitor information and healthcare market trends. Identifies business opportunities for the organization. Demonstrates financial excellence and awareness of trends.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
#LI-BI1
#LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $118,400.00-$177,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No