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Director of Operations and Execution
Senwell Senior Investment Advisors
Operations manager job in Toledo, OH
Reports To: Managing Partners
Direct Reports: Associates and Investment Sales Directors
Industry: Senior Housing and Care M&A Advisory
About Senwell
Senwell Senior Investment Advisors is one of the nation's most experienced M&A firms in the senior housing and care sector. We're a small and powerful team, specializing in portfolio and facility sales and bed license transactions across the country. The company is profitable, growing, nimble, and focused on becoming a scalable national platform that operates efficiently without requiring the founders detailed involvement in day-to-day operations.
Position Overview
The Director of Operations and Execution ensures the entire Senwell operation runs smoothly, efficiently, and on time. This person is a motivator and culture driver, aligning the team with Senwell's core values, creating a fun and competitive environment, and ensuring every team member executes at a high level. The Director owns the systems, processes, and accountability structure that keep all deals, projects, and people moving forward.
The Director ensures that every deal follows the established checklist process, every project hits its deadlines, and every team member delivers on expectations. This role also manages internal infrastructure such as CRM systems, data organization, reporting dashboards, and marketing and technology initiatives to eliminate chaos, enforce accountability, and create scale. A critical part of this position is owning ad hoc projects. Many of these projects will be defined in real time as needs arise across the firm. The Director is expected to scope them, resource them, drive them to completion, and report progress and outcomes to leadership. The Director will build the infrastructure, rhythm, and culture required for Senwell to operate as a performance-driven, metrics-based organization.
Leadership & Culture
Create clarity: Translate leadership goals into weekly operating plans with clear owners, dates, and Key Performance Indicators (KPIs).
Rally and motivate: Create a fun, competitive, and collaborative environment that keeps energy high and momentum steady. Celebrate wins, reinforce Senwell's core values, and drive accountability through friendly competition and recognition.
Coach and develop: Run consistent 1:1s and feedback loops; upskill Associates; help Investment Sales Directors become stronger project leaders.
Hold high standards: Process checklists, and data hygiene with fairness and firmness.
Unblock execution: Proactively surface issues, solve cross-team bottlenecks, and bring crisp, option-based recommendations to the Managing Partners.
Work effectively with 1099 producers by providing visibility, coaching, and choices while respecting their control over production.
Core Responsibilities
1. Deal Process Oversight
Track and report on all deals across every stage of the pipeline.
Maintain dashboards showing volume, closing ratios, cycle times, and KPIs.
Analyze lost deals and identify root causes to improve future close rates.
Hold Investment Sales Directors accountable for timely follow-up and deal pursuit, ensuring every qualified opportunity is actively advanced and tracked.
Provide weekly summary reports to the Managing Partners with status, risks, and performance metrics.
2. Team Management & Accountability (strengthened leadership language)
Lead, motivate, and coach Associates and Investment Sales Directors to ensure all deliverables are
accurate and on time.
Run weekly internal check-ins focused on progress, issues, and next steps; drive decisions and remove blockers.
Establish, measure, and maintain firmwide KPI compliance across deals, projects, and team performance, ensuring every metric is visible, accurate, and consistently reviewed.
Deliver weekly producer activity scorecards shared firm-wide that show targeted touches, qualified conversations, valuations started, advisory services agreements sent and executed, and response times.
Conduct quarterly reviews using measurable results tied to KPIs and goals; deliver clear feedback and growth plans.
3. Systems & Process Management
Bring and implement a proven operating system that has been successfully used to run teams and workflows at scale; adapt it to Senwell's business and continuously simplify systems, tools, and processes so they are intuitive, easy to follow, and consistently executed.
Own company dashboards, reporting, and KPIs; ensure metrics are meaningful, definitions are clear, low-value reporting is eliminated, and CRM/data pipelines support accurate, real-time visibility into the business.
Establish and enforce clear standards for where and how all internal, client-facing, and deal-specific data and files are stored.
Ensure CRM and deal data accuracy reflects true, real-time deal status and activity.
Create, maintain, and continuously improve Standard Operating Procedures (SOPs) that drive consistency, accountability, and scalability.
Regularly audit systems, tools, and software to eliminate redundancy and streamline the tech stack.
4. Strategic Projects & Ad Hoc Initiatives
Lead major internal projects (e.g., website rebuild, client portal, SEO rollout, CRM or automation improvements).
Own ad hoc projects end-to-end: scoping, resourcing, timelines, success criteria.
Maintain an ad hoc project tracker and provide regular status updates to leadership.
Manage contractors and vendors; ensure deliverables meet quality, budget, and schedule.
Provide leadership with progress updates, risk summaries, and requests for decisions.
5. Reporting & Leadership Rhythm
Weekly firm update and producer scorecards shared company-wide, live-deal checklist audit, and late-item escalations.
Monthly KPI review covering activity, advisory services agreement pipeline, revenue, close-rate visibility, risks, and mitigations.
Quarterly planning and dashboard roadmap review showing what changed, what is next, and success criteria.
Key Outcomes
Deals progress on time with full visibility and fast escalation when anything slips.
Associates and Investment Sales Directors operate with clear expectations and measurable activity; origination visibility improves as advisory services agreements sent and executed trend up from baseline.
Dashboards become the way the firm is managed so leaders rely on reporting rather than chase-downs.
Standard operating procedures, CRM hygiene, and file standards are consistently followed.
Strategic and ad hoc initiatives launch on schedule and are adopted quickly.
The Managing Partners are freed from day-to-day operational follow-up and can focus on growth and strategy.
New roles and capabilities are identified and proposed each quarter with clear business cases.
Experience and Qualifications
8-15 years of experience in M&A operations, management consulting, or professional services operations.
Background in investment banking, private equity, or healthcare advisory strongly preferred.
Demonstrated experience bringing, implementing, and running a proven operating system (e.g., EOS, Scaling Up, or equivalent) that has successfully driven execution, accountability, and scale within an organization.
Proven track record of leading cross-functional projects and building systems that scale.
Proven project management experience, including leading complex, multi-step initiatives from concept to completion.
Demonstrated people leadership that motivates teams, coaches individuals, and holds senior contributors accountable while working effectively with 1099 producers.
Proven track record building dashboards that change behavior, implementing CRM and SOP discipline, and running cross-functional projects from idea to adoption.
Excellent communication and stakeholder management; highly organized and process-driven; comfortable setting and enforcing standards.
Compensation and Benefits
Total Compensation: $110,000 - $182,000. Base and bonus broken out below.
Base Salary: $110,000 - $130,000 depending on experience and capabilities. This range reflects a Director-level operations leader with strong systems and project management expertise, even if they are new to the senior housing and care M&A sector.
Performance Bonus: Up to 20%-40%. Bonus allocation is based on performance against firmwide KPIs, project delivery, and company performance results.
Benefits: Health insurance and retirement plan eligibility.
How to Apply
Don't just send us your resume - show us how you operate.
We're looking for someone who has built systems, driven accountability, and made teams better. So in addition to your resume, include a note telling us about some of the following:
· A time you implemented or rebuilt a system that transformed how a team operated
· A messy situation you brought structure and clarity to
· A project you took from idea to execution and what changed because of it
· A moment where you influenced team culture or elevated performance
Send your application to ************************** with the subject line: Director of Operations & Execution
Senwell Senior Investment Advisors is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$110k-182k yearly 4d ago
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Director of Operations
Confidential Jobs 4.2
Operations manager job in Ann Arbor, MI
The Director of Operations is responsible for the overall successful achievement of targeted operational performance and financial management of the manufacturing plants of North America. This high-impact role is responsible for ensuring performance meets or exceeds targets in Safety, Quality, Delivery, Scrap, and Inventory Management, as well as achievement of annual financial plans.
Responsibilities
Coach and collaborate with direct reports and Plant Managers to develop their leadership capabilities and build highly capable plant management teams.
Maintain the business structure's cadence and focus on building strong, effective teams within that structure.
Facilitate the development of annual operational and financial plans for each plant, including the critical prioritization of annual capital investments.
Monitor daily, weekly, and monthly operational and financial performance (e.g., scrap, labor, inventory, freight). Drive the development and implementation of corrective actions and continuous improvement plans to neutralize risks and capitalize on opportunities.
Partner with the Quality Director to maintain alignment on initiatives that exceed customer expectations (scorecards).
Lead the Manufacturing Engineering Manager to drive initiatives that substantially reduce scrap percentage of COGS.
Work with the Regional Material Manager to ensure robust systems are functioning to control and reduce total inventory dollars.
Collaborate on new product launch execution to ensure seamless planning and successful implementation at all plant levels.
Establish continuous improvement and employee involvement culture and drive excellence into each facility.
Establish and maintain a work environment where the Safety and Health of all employees is paramount, meeting or surpassing all regulatory requirements.
Ensure full compliance with all QMS, EMS, and ISO procedures and standards.
Qualifications
Bachelor's Degree with Technical Degree being preferred (e.g., Engineering).
5-10 years in senior operations leadership roles within a complex manufacturing environment.
Expert knowledge of Lean Manufacturing, Continuous Improvement, and functional plant areas (Materials, Finance, Capacity, Program Management).
Proven ability to build and lead team-oriented environments.
Strong communication, interpersonal, and presentation skills.
$86k-137k yearly est. 4d ago
Manager, Clinical Operations
Hospice of Michigan 4.7
Operations manager job in Dearborn, MI
Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas.
Essential Functions
Ensures effective organizational strategic results are achieved, working collaboratively with others.
Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes.
Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded.
Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care.
Proactively works with referral sources to meet their needs, which might include flexible hours.
Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints.
Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members.
Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth.
Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training.
Responsible for the professional relationship development with the referral sources in assigned territory.
Ensures implementation of and compliance with regulatory and accreditation standards.
Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements.
Develops staff within assigned areas of responsibility.
Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region.
Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas.
Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values.
Qualifications
Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role.
Current State of Michigan Registered Nurse (RN) license.
Minimum of three (3) years of health care management experience required; five (5) years preferred.
A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred.
Certification in hospice nursing (CHPN) preferred.
Expertise in regulatory requirements and compliance as it pertains to hospice required.
Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days.
Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required.
Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level.
Ability to effectively use technology in support of management and clinical operations.
Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.
Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
Must have reliable transportation.
Must be eligible to work in the United States
$81k-97k yearly est. 3d ago
Ready Mix Plant Manager
Hercules Materials Holdings LLC
Operations manager job in Toledo, OH
Ares Concrete - Experienced Ready Mix Plant Manager - Toledo, OH.
Ares is currently seeking an experienced ready mix Plant Manager for our new plant in Toledo. We are looking for someone that is a highly motivated and driven individual that can lead an operation to success. In this role, the Plant Manager works hands-on coordinating day-to-day plant operations to ensure overall safety, quality, production and profitability. If you love a challenge and are looking for a rewarding career, the Plant Manager opportunity may be right for you!
The ideal candidate will have:
Experience in all aspects of concrete production and the types of products produced
An understanding of QC/QA for the ready mix concrete industry
Knowledge of production equipment, production processes, and maintenance programs
The ability to multi-task while being detail oriented
Excellent written and verbal communication skills
Michigan Concrete Level 1 & 2 Certification preferred but not required.
Exceptional leadership abilities and determination for success
Duties include, but are not limited to:
Efficiently operates batching and maintains maximum production levels
Assist dispatch in balancing driver hours to assure productivity and customers' needs are met while ensuring compliance with applicable DOT laws
Record daily delivery statistics and daily maintenance activities
Accountable for monthly P&L review
Assist with driver recruiting and retention
Previous knowledge and understanding of Union contracts
Must also be willing to work long hours and weekends during the peak season
Plant Manager will be responsible for providing quality customer service as well as continually looking for new customers
Compensation and Benefits:
Competitive salary
Medical, Dental, Vision and a basic life insurance plan.
401(k) plan
Paid time off
End of year discretionary bonus based on performance
We started in 2020 and have already grown to be one of the largest concrete companies in the region. If you're looking to get into a rapidly expanding company that values the mindset of a winner, apply today!
$97k-136k yearly est. 3d ago
Plant Manager
Staffbright
Operations manager job in Plymouth, MI
We're seeking a driven, hands-on Plant Manager who thrives in a fast-paced manufacturing environment and is energized by the opportunity to lead, improve, and grow operations. This role is ideal for a strategic leader who isn't afraid to roll up their sleeves, collaborate across the organization, and make a measurable impact.
What You Will Be Doing
Ensure full compliance with all safety regulations, company policies, and regulatory requirements.
Provide strong, visible leadership that motivates, engages, and develops employees at all levels.
Oversee hiring, onboarding, training, and ongoing development of production staff.
Address employee relations issues proactively while fostering a positive, collaborative culture and strong team camaraderie.
Identify, implement, and sustain cost controls, operational efficiencies, and continuous improvement initiatives.
Track and analyze key performance metrics to assess productivity, quality, and operational efficiency.
Partner cross-functionally with Production, Assembly, Quality, Maintenance, Materials, Plant Finance, Purchasing, and Human Resources to drive alignment and results.
Communicate effectively and transparently with both plant employees and senior leadership.
Contribute to the development, management, and execution of departmental and plant-level budgets.
Ensure the facility consistently meets or exceeds financial and operational performance expectations.
Authorize and facilitate repairs, upgrades, and maintenance of production tools and equipment.
Work closely with the maintenance team to support equipment reliability and minimize downtime.
What We Need From You
To be successful in this role, candidates should bring:
8+ years of progressive leadership experience within a manufacturing environment.
Strong P&L ownership and financial management experience at the plant level.
A visible, hands-on leadership style with a strong presence on the plant floor.
Proven ability to collaborate effectively with team members at all levels of the organization.
Experience leading plant turnaround efforts, including scaling operations, stabilizing performance, or repairing underperforming processes.
All-Star Skillset (Preferred)
Bachelor's degree from an accredited four-year college or university.
Experience driving continuous improvement initiatives (Lean, Six Sigma, or similar methodologies preferred).
The Perks
Stable, growing organization with significant opportunity to shape operations and take the facility to the next level.
Competitive compensation package with strong benefits.
StaffBright - Who We Are
StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales & Marketing. By partnering with industry-leading organizations, we accelerate careers while delivering outstanding results for our clients. We go beyond traditional staffing by fostering close collaboration between clients, recruiters, and candidates-building long-term relationships and serving as a trusted partner in talent acquisition.
$100k-139k yearly est. 2d ago
Plant Manager
Yeo & Yeo HR Advisory Solutions (Amy Cell Talent
Operations manager job in Livonia, MI
Are you a hands-on leader who would be excited to work within a state-of-the-art facility for a company that has developed an amazing culture? Please read on!
About Storch
At Storch, we lead the future of manufacturing through bold innovation and purposeful simplicity. We design and build engineered magnetic solutions and distribute precision magnet products that help materials move, machines perform, and people work with greater efficiency and safety. Founded in Detroit in 1952, Storch has grown into a respected leader in magnetic equipment design and innovation. Our offerings include magnetic conveyors, magnetic separators, lifting and holding magnets, and custom assemblies - all supported by in-house engineering, fabrication, and quality assurance. We're committed to solving customer problems proactively, turning challenges into opportunities, and creating a workplace where people feel valued, safe, empowered, and inspired.
About the Opportunity
We are seeking a Plant Manager who is ready to lead, optimize, and elevate our manufacturing operation while growing with us into the future. This role comes at an exciting time for our company as we build on a strong foundation and continue to evolve our operations for the future. You will have the opportunity to shape the next chapter of our manufacturing leadership by strengthening systems, enhancing collaboration, and driving greater clarity, consistency, and performance across the plant. You will lead a talented team of welders, fabricators, production personnel, and quality professionals with the goal of taking a good operation and making it great. This seat is ideal for someone who values innovation, simplicity, and long-term relationships.
What You'll Do
Lead and Develop the Team: Build a high-performing production team that values respect, collaboration, and continuous improvement.
Drive Operational Excellence: Oversee all plant operations from fabrication and assembly to shipping, ensuring that production, quality, safety, and cost goals are met.
Design and Implement Systems: Build and refine processes and quality systems that reduce scrap, rework, and downtime while increasing throughput, reliability, and first-time yield.
Manage Projects and Processes: Lead operational projects such as new product launches, process upgrades, and facility improvements, coordinating across departments.
Collaborate Cross-Functionally: Partner with engineering, sales, purchasing, and quality to ensure customer expectations and company objectives align.
Champion Culture and Values: Model and reinforce Storch's Core Values in every decision and interaction.
The Ideal Candidate
Strong background in project management, process improvement, and team development.
Hands-on leader who thrives on the production floor and collaborates across departments.
Skilled in budget management, financial analysis, and operational efficiency.
Knowledgeable in quality assurance systems and safety best practices.
Familiar with, or eager to learn, the Entrepreneurial Operating System (EOS ).
You'll Love Working Here If You Live These Values
Relationships Matter - You treat others with respect and believe that strong communication and teamwork lead to shared success.
Innovative Approach - You embrace learning, adapt proactively, and enjoy finding better ways to improve quality and processes.
Integrity in Action - You keep your word, build trust through follow-through, and take ownership of your results.
Warrior Mentality - You face challenges with focus and determination, turning obstacles into opportunities for growth.
What Success Looks Like in the First 12 Months
Reliable processes and quality systems in place, and improving performance.
Scrap and rework reduced; first-pass yield and efficiency trending upward.
Team members engaged, capable, and clear on expectations.
Strong cross-department collaboration aligned with company goals.
Visible improvements in safety, quality, delivery, and cost performance.
A culture of accountability and continuous improvement fully taking root.
Compensation and Benefits
Competitive salary based on experience.
Quarterly performance-based profit-sharing incentive.
Long-term career growth within an innovative, values-driven organization.
A workplace where contribution and creativity are recognized and rewarded.
$100k-139k yearly est. 1d ago
Service Manager
M&K Truck Center 4.1
Operations manager job in Romulus, MI
M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service.
Role Overview:
As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations.
Expectations and Responsibilities:
Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience.
Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback.
Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations.
Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company.
Essential Qualifications:
Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports.
Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs.
Bachelor's degree or equivalent professional experience.
Strong leadership and team collaboration skills. Must have at least 3 years of management experience
Background in Sales is a plus.
Ability to manage high-pressure situations with exceptional prioritization and time management
Strategic and proactive mindset, with a focus on equipping your team for success
Self-aware, flexible, and open-minded approach
Analytical thinking combined with hands-on problem-solving abilities
Advocacy for both customers and team members
What We Offer:
Competitive Wages: We offer aggressive pay rates to attract top talent.
Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role.
Training & Development: Opportunities to enhance your skills in a supportive environment.
Safe Working Conditions: Work in compliance with DOT and governmental regulations.
Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 2d ago
General Manager
Ohio Logistics 3.8
Operations manager job in Fostoria, OH
The General Manager (GM) is responsible for directing the daily activities of the warehouse operation. The GM is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.
Primary Responsibilities:
Recruit, select, train, assign, schedule, coach, counsel and discipline associates
Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Work closely with the Corporate Operations team to develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Analyze process workflow, associate and space requirements and equipment layout; implement changes
Ensure the warehouse operates at maximum efficiency, meeting or exceeding key performance indicators (KPIs) such as on-time delivery, accuracy, and inventory turnover.
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations.
Responsible for all department managers and supervisors, with review/approval responsibility for all operations associates
Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with the Corporate Operations Team to set and/or implement policies, procedures and systems and to follow through with implementation.
Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
Analyze financial performance regularly, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports, forecasts, and performance metrics to senior management.
Communicate with safety department to ensure all processes remain compliant with OSHA and other governmental regulations
Ensure all team members are properly trained in safety protocols, company policies, and best practices for warehouse management.
Knowledge and Skill Requirements:
Above average communication skills - orally and in written format
Basic computer skills in the utilization of Microsoft Word, Outlook and Excel
Experience with a WMS system
Industry experience/knowledge
The ability to provide administrative and professional leadership and direction to a department.
Flexibility is required to work with a variety of circumstances, individuals, etc.
Organization traits.
Conflict management skills
Ability to multitask
Travel
Intercompany Travel within Midwest locations
Physical Demands:
The physical demands and/or work environment described here are representative of those that must be met or will be encountered by the employee while performing the essential functions of this job.
Sitting for long periods of time.
Minor lifting of product.
Occasional climbing, crouching, kneeling.
Work Environment:
The working conditions of this position reflect those of a standard warehouse environment to include:
Working in close proximity to others
Working with heavy machinery and products
Moderate to high noise levels
Tasks may require both indoor and outdoor work assignments
May be subject to hot and cold temperatures inside the warehouse depending upon outside weather conditions
Occasional manual labor
Full-time position, typically Monday to Friday, with flexibility for occasional weekends or after-hours as needed.
EEO STATEMENT
Findlay Tall Timbers Distribution Center provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information or any other legally protected category.
$46k-92k yearly est. 3d ago
Salon Manager
Regis Haircare Corporation
Operations manager job in Wayne, MI
* Cosmetology or Barber License (Required)*
APPLY NOW - TEXT: SUPERCUTS474 to 44000
Join Regis Corporation as a Salon Leader - Elevate your Leadership Journey!
Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Salon Leader! The Salon Leader (SL) is essential to leading a great team. SL is responsible for leading the salon operations and team members, including modeling Regis' core values to be the best while serving our clients in a friendly, and professional way.
Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home.
What Sets Us Apart?
Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
Referral bonuses are offered for every friend and family member that joins you!
Exceptional Benefits:
Flexible schedules for a perfect work-life balance.
Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
Enjoy Paid Time Off and free ongoing technical education.
Opportunities for career and skill growth, with a focus on your professional development.
Fun, relaxed dress code - we welcome jeans and tennis shoes!
Job Duties
Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
Model quality services by consulting with clients and applying the appropriate service techniques.
Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
Model customer service best practices by leading and inspiring the team, ensuring each client's satisfaction, and building client loyalty.
Provide customized consultations with each client, including stating the final price before the service begins.
Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
Meet or exceed personal/salon productivity standards set by Regis.
Protect the salon's assets, including emphasizing and enforcing cash handling procedures.
Lead, train, and model all services offered at the salon.
Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
Attend all required technical training sessions.
Join all virtual and in-person meetings as directed by leadership.
Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
Ability to lead the team and work as a team-player and/or independently.
Marketing yourself, the salon, and the team in the community to increase your salon clientele.
Modeling exceptional communication, organization, and problem-solving skills.
Providing consistent and excellent customer service.
Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
Showing a willingness to learn new techniques and stay current with hair trends
Leading through change and applying effective coaching abilities.
Traveling to other salon locations as needed (i.e., temporary assignments).
Maintaining full-time status and meeting the business demands.
The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Experience
* Three (3) years of experience as a Stylist, preferred.
* One (1) year of experience in a salon leadership role, preferred.
Education
Must maintain a valid cosmetology or barber's license.
All SLs are required to complete assigned training as determined by Regis.
*All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.
Work Location
* The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.
Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.
N/A
82649
WAYNE, MI (82649)
$33k-50k yearly est. 7d ago
Assistant Manager
J.Crew
Operations manager job in Perrysburg, OH
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly 7d ago
Assistant Manager (Livonia, MI)
Ace Hardware 4.3
Operations manager job in Livonia, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Assistant Managermanages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Ace Retail Group associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$19.80-23.00/HR
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$19.8-23 hourly 2d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Operations manager job in Flat Rock, MI
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$27k-39k yearly est. 7d ago
Director of Operations
Catholic Diocese of Lansing 4.1
Operations manager job in Ann Arbor, MI
Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance
Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council).
Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits.
Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council.
Prepare and administer all payroll functions.
Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish.
Insure the filing of all required federal, state and diocesan reports.
Monitor and oversee budgetary compliance for all departments.
Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding.
Compute and distribute Catholic school and homeschool tuition subsidies.
B. Facilities
Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.).
Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment.
Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council.
Supervise all arrangements and contracts with outside contractors.
Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page.
C. Personnel and General ManagementManage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor.
Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed.
Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel.
Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services.
Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel.
Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.
$75k-129k yearly est. Easy Apply 45d ago
Operations Director
Ripple Fiber
Operations manager job in Plymouth, MI
Operations Director | Ripple Fiber
We are looking for an Operations Director to join our growing team that will cover and must reside in one of the following states: Michigan, Massachusetts, Illinois
At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.
We believe the biggest wave starts as a ripple.
About our culture
We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.
About the role
Supervisory job with responsibility for directing, planning and apportioning the work of employees including interviewing, selecting and training, recommending the setting and adjusting of rates of pay and hours of work, and ensuring compliance with company and regulatory policy. Supervises field supervisors, field service technicians, and administrative staff providing products and services to both internal and external customers.
Responsibilities:
Coach and manage employee performance and behavior, develop the training strategy, monitor costs to meet financial goals and ensure all personnel are handled in accordance with company guidelines.
Also required to interface with customers through face-to-face and/or telephone interactions. Duties include interviewing/hire/fire along with submitting performance appraisal for supervisors over an assigned territory. Monitors costs and workload.
Administers and oversees company safety practices, and vehicle and tool inventory. Also required to establish, implement and monitor adherence to methods, process and procedures including managing employee attendance.
Oversee activities and scheduling of frontline and coordinates with other departments to ensure that schedules are arranged to meet company/customer appointments/commitments.
Ensures that all functions are performed correctly and in a timely fashion to meet/exceed customer expectations and company standards/specifications.
Responsible for ensuring KPIs are met and may be responsible for the execution of plans targeted at delivery of specific service and cost results as typically tracked through a scorecard.
Responsible for handling customer escalation.
Responsible for training, evaluating and managing performance evaluations of direct reports.
Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.
Required Experience:
5+ years of network-related technical experience, some of which was in a supervisory role.
Desired Education:
High school diploma, GED or equivalent related network experience.
Bachelor's Degree (BS/BA), technical degree or equivalent experience preferred.
We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
$78k-136k yearly est. 41d ago
Director of Operations
Hope Medical Clinic 4.3
Operations manager job in Ypsilanti, MI
At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking aDirector of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you.
The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community.
What Were Looking For:
Bachelors degree
Minimum of 5 years experience in nonprofit social services program supervision
Prior supervisory experience
Experience working in and managing diverse, client-facing programs
Strong critical thinking, implementation, and project management skills
Strong assessment skills
Operational proficiency with strong process-focus and change management skills
Clear and direct communication style
Demonstrated success in continuous quality improvement
Commitment to Hope Clinics mission, identity, and core values
What You'll Do:
Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs
Ensure programs are delivering quality services in alignment with mission and budget
Drive continuous quality improvement initiatives, identifying and implementing process enhancements
Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination
Support and coach program managers to strengthen leadership and mission-aligned decision-making
Provide direct support and engagement with program managers to address and resolve difficult client/patient issues
Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board
Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs
Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement
Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Years), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff.
A cover letter detailing your specific interest in Hope Clinic must accompany resume.
Resumes without a cover letter will not be considered.
Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
$83k-138k yearly est. 29d ago
Regional Director, Southeast Operations (48568)
Global Elite Group 4.3
Operations manager job in Garden City, MI
Top Reasons Why You Want to Join our OperationsManagement Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set
* Opportunities for community service projects and civic engagement
Who will you be working with:
A diverse group of ambitious professionals that aspire to be leaders in their industry.
Position Overview:
We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives.
Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operationsmanagement team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines.
Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors.
Responsibilities:
* Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate.
* Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements
* Effectively monitor and guide subordinate Airport Managers
* Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department
* Actively support business development in the region
* Actively support all station startups in the region
* Travel throughout the region and to management meetings nationwide as required
* Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations
* Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments
* Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies
* Ensure cost effective measures across all regional airport operations
* Ensure that Safeguarding is in place for all company equipment and vehicles.
* Understanding of P&L Financial Dashboard, and station economic state.
* Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting.
* Prepare for and attend monthly client performance meetings
Successful candidates will be:
* Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community
* Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen
* Able to deliver results - Consistently meet expectations and deliver value to our clients
* Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values
* Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team.
* Able to support a culture where everyone matters, and everyone belongs
* Able to delight clients with quality services and superior experiences
* A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
* Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization
Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Minimum Requirements:
* U.S. citizen, U. S. national or permanent resident
* Bi-lingual (Spanish) strongly preferred
* Valid state issued driver's license with clean driving record
* At least five (5) years relevant experience in a major installation or business
* Reside within commuting distance of our Southeast Airports
* Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security
* Knowledge of 1542/1546 as well as ACISP
* Knowledge of Xray ETD a plus
* Within the past five (5) years, must have successful experience managing a major security or screening operation
* Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations.
* AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire.
* Current certification at time of hire is preferable
* Ability to successfully pass background checks and drug tests as necessary
* Available to work various hours as necessary, weekends and holidays depending on the region's needs.
* Willing and able to participate in a drug test (either pre-employment or random) with negative results
* Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
* Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
* Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
$48k-89k yearly est. 49d ago
Director Of Operations
Sonic Realty
Operations manager job in Dearborn, MI
Job Description
Sonic Realty is revolutionizing the real estate industry with a focus on high-quality lead generation and agent success. Our mission is to provide agents in our network with exceptional support and leads, and create a seamless process from lead generation to closing. As part of the Sonic Family of Companies, Sonic Realty is a forward-thinking, innovative brokerage built on efficiency, transparency, and results.
Position Overview
The Director of Operations will drive the growth of Sonic Realty by overseeing lead generation efforts, managing Inside Sales Agents (ISAs), and recruiting real estate agents to our network. This role is central to ensuring a steady flow of high-quality leads and the effective conversion of those leads into closed transactions. The ideal candidate is a results-driven leader with a proven track record in sales, operations, and team management.
Compensation:
$60,000 - $75,000 yearly
Responsibilities:
1. Lead Generation and Management
Oversee all lead generation activities, ensuring a steady pipeline of high-quality leads for agents.
Manage ISAs to maximize lead conversion rates through proper scripting, follow-up strategies, and performance tracking.
Collaborate with marketing to optimize ad campaigns, CRM systems, and lead distribution workflows.
2. ISA Team Oversight
Recruit, train, and manage a team of ISAs to ensure consistent performance.
Monitor and analyze ISA performance metrics to identify areas for improvement and optimize lead conversion.
Develop and implement processes to ensure leads are nurtured and effectively handed off to agents.
3. Agent Recruitment and Development
Lead recruitment efforts to build a team of high-performing real estate agents.
Promote Sonic Realty 's value proposition, emphasizing high-quality leads, ISA support, and streamlined processes.
Onboard and train new agents, providing them with tools and resources for success.
4. Process Optimization
Design and implement scalable workflows for lead generation, lead nurturing, and transaction coordination.
Leverage technology to automate processes and improve operational efficiency.
Ensure seamless communication and collaboration between ISAs, agents, and leadership.
5. Performance Monitoring and Reporting
Track and report key metrics, including lead generation volume, conversion rates, and agent performance.
Use data to refine strategies and ensure goals are met or exceeded.
Present regular performance updates to leadership with actionable recommendations.
Qualifications:
Proven experience in real estate operations, sales management, and lead generation.
Strong understanding of lead management systems, CRM platforms, and real estate technology.
Demonstrated success in managing ISAs or sales teams to achieve high conversion rates.
Exceptional communication, leadership, and organizational skills.
About Company
Sonic Realty is a Michigan-based real estate brokerage focused on connecting homebuyers and sellers with experienced agents. We provide a practical, efficient approach to real estate transactions, ensuring clients receive knowledgeable guidance throughout the process.
As part of the Sonic Family of Companies, we work alongside Sonic Loans and Sonic Title to offer a coordinated homebuying experience. Our structure allows for clear communication, streamlined processes, and reliable service at every stage of a transaction.
At Sonic Realty, we value professionalism, efficiency, and straightforward service. Our goal is to help clients navigate real estate transactions with clarity and confidence while providing agents with the resources they need to succeed.
$60k-75k yearly 12d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Operations manager job in Canton, MI
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
How much does an operations manager earn in Sylvania, OH?
The average operations manager in Sylvania, OH earns between $51,000 and $127,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Sylvania, OH
$80,000
What are the biggest employers of Operations Managers in Sylvania, OH?
The biggest employers of Operations Managers in Sylvania, OH are: