Operations manager jobs in Sylvania, OH

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

Vice President of Operations - Cutting Edge Countertops 📍 Perrysburg, OH / Bryan, OH / Delaware, OH / Wixom, MI / Noblesville, IN / Indianapolis, IN Multi-site manufacturing & Field Services | Strategic leadership | Operational excellence Cutting Edge Countertops-an industry-leading, multi-location countertop fabricator-is seeking a dynamic Vice President of Operations to join our executive leadership team in Perrysburg, Ohio. This is a rare opportunity to influence strategy, elevate performance across multiple facilities, and lead teams with a strong focus on customer care, accountability, trust, and action-oriented leadership. Why Join Us? At CEC, we believe in: Caring deeply for our customers and employees Acting with urgency and a bias for action Building trust and engagement across all teams Owning results with accountability and transparency We take pride in crafting and installing precision-quality products while fostering a culture where employees feel supported, empowered, and inspired. What You'll Lead As VP of Operations, you will: Direct multi-site operations to ensure high-quality production, installation excellence, and on-time delivery Drive continuous improvement using Synchronous Flow, aka Theory of Constraints, as a business control methodology. Collaborate with Sales and Customer Service to elevate the end-to-end customer experience Lead overall operations including manufacturing & production, maintenance, safety, and job site services. Promote a culture grounded in safety, customer care, engagement, and operational discipline Deliver transparent reporting, KPI management, and strategic direction as part of the executive team What You Bring 10+ years progressive experience in manufacturing operations, including 5+ years in a senior leadership role overseeing multi-site teams Bachelor's degree in business administration, Operations Management, Engineering or other related field. MBA preferred. Strong background in throughput improvement, quality performance, and cost management Experience with ERP systems and emerging technologies (Automation experience is a plus) Exceptional leadership skills with the ability to ask questions to learn quickly, build trust, motivate teams, and drive accountability in a personable, transparent way Expertise in Theory of Constraints, Lean, Six Sigma, or other similar methodologies Demonstrated experience in process improvement Strategic mindset paired with hands-on operational execution Benefits & Compensation We offer a competitive salary, performance incentives, comprehensive health benefits, retirement plan, and significant opportunities for professional growth. About Cutting Edge Countertops Serving OH, IN, and MI, Cutting Edge Countertops is a premier fabricator of high-quality countertop surfaces utilizing CNC technology and artisan craft for residential and commercial applications. We are committed to operational excellence, innovation, and delivering an exceptional customer experience that embodies a culture of respect, humility, and continuous improvement.

The Store Manager is responsible for the overall leadership and daily operations of the store. This role ensures that all functions including staffing, customer service, merchandising, inventory management, and financial performance are executed efficiently and in alignment with company standards. The Store Manager creates a positive and productive environment, leads by example, and fosters a culture focused on exceptional service, team development, and operational excellence. Specific Accountabilities: To direct operations of a Busch's store, including financial performance, service, selling, staffing, merchandising, safety, sanitation, loss prevention, community relations and compliance with all regulatory agencies. Accountable for effective reduction of costs and working with department managers and vendors to achieve common goals of increasing sales through a guest's experience with associates, products, product placement and cleanliness of store. Ensure all store orders, including pre-sells, turn merchandise, ABS and CPI buys are placed at appropriate levels. Review work schedules, daily hours and sales against projections. Make adjustments to meet sales, budget and guest service needs. Monitor weekly financial performance and make adjustments as required in labor dollars, labor hours, shrink, sales, and supplies. Assist department managers in determining work priorities and fixed tasks to achieve readiness standards. Conduct weekly individual meetings with department managers and provide constant communication to department managers. Assist with interviewing and hiring all store associates. Complete and administer reviews for department managers. Continually evaluate and react to positive and negative performance issues. Train and develop department managers. Monitor training and development for all store associates. Be aware of competitive activities and report findings/impact. Review department/store trends and recommend and initiate changes. Protect and preserve the assets of the store (i.e. cash, inventory, equipment, associates, building/parking lot). Ensure maintenance issues are logged weekly and immediate action is taken on any urgent issues involving safety or asset protection. Ensure planning and preparing for physical inventories is completed. Plan for department resets. Monitor, react and resolve guest comments and concerns timely. Achieve Busch's sanitation and food safety standards. Recommend annual capital expenditures for store and any store facility improvements. Managerial Accountabilities: Exemplify key concepts of hospitality when interacting with guests. Provide solid leadership and guidance to direct reports. Contribute to organizational effectiveness by offering information, suggestions and recommendations. Communicate and work with other functional areas of Busch's operations. Adhere to all Busch's policies, practices and procedures. Maintain professional and technical knowledge by completing educational opportunities, reviewing professional publications, benchmarking state of the art practices and networking. Skills & Other Requirements: Build strong working relationships with guests, vendors and associates. Bachelor's degree or equivalent experience in retail operations. 5+ year experience in retail management with a preferred background in the food business. Proficient conflict resolution skills. Proficient merchandising skills to plan and execute displays designed to drive profit, create interest, perceived value and suggest meal solutions. Proficient management and leadership skills. Proficient organization and planning skills, especially to manage multiple deadlines and projects. Proficient communication and interpersonal skills, including written, verbal and listening skills. Proficient computer skills in Excel, Word and email. Able to learn and use a variety of proprietary applications and technology. Strong analytical, problem solving and decision-making skills. Busch's is a family-owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch's family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch's, we realize that without caring, motivated and personable associates, there would be no guests to serve.

General Manager - Building Restoration Employment Type: Full-Time, On-Site Compensation: Competitive salary + bonus + benefits (DOE) A well-established, family-owned building restoration contractor with over 70 years of industry experience is seeking a General Manager to lead its Toledo, Ohio operations. The company is highly regarded for its craftsmanship and expertise in historic preservation, masonry restoration, facade inspections, and specialty stonework. This role offers a rare opportunity to take ownership of day-to-day operations while playing a key role in business growth, client relationships, and long-term strategic success. About the Company - This organization is a recognized leader in building restoration, known for its commitment to quality, professionalism, and preserving historic and culturally significant structures. With headquarters in the Midwest and a strong regional footprint, the company delivers tailored restoration solutions while maintaining a reputation for excellence and integrity. Role Overview - The General Manager will oversee daily operations in Toledo, ensuring the successful execution of restoration projects from estimating through completion. This individual will manage teams, budgets, schedules, and client relationships while helping expand the local client base and uphold the company's high standards of workmanship and service. Key Responsibilities - Oversee daily operations and project execution for restoration and masonry projects Estimate and bid projects, ensuring accuracy and competitiveness Manage workforce planning, staffing, and team performance Maintain project budgets, schedules, and quality standards Ensure compliance with health, safety, and industry regulations Build and maintain strong client relationships and contribute to business development Protect and enhance the company's reputation for quality and customer satisfaction Qualifications & Experience - Proven experience in project management, operations management, and team leadership Background in construction, restoration, or building maintenance industries Strong communication and interpersonal skills for client and team collaboration Working knowledge of construction and restoration safety standards and regulations Bachelor's degree in Business Management, Construction Management, or related field preferred Prior leadership experience within restoration or construction strongly preferred What's on Offer - Competitive compensation package based on experience Opportunity to lead and grow a regional operation Long-term stability with a well-established, respected contractor Hands-on leadership role with autonomy and influence

Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council). Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits. Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council. Prepare and administer all payroll functions. Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish. Insure the filing of all required federal, state and diocesan reports. Monitor and oversee budgetary compliance for all departments. Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding. Compute and distribute Catholic school and homeschool tuition subsidies. B. Facilities Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.). Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment. Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council. Supervise all arrangements and contracts with outside contractors. Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page. C. Personnel and General Management Manage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor. Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed. Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel. Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services. Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel. Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.

Job Description Director Of Operations for our EMS Facility Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO. Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board! Position Description: We are looking for a dedicated Director Of Operations for our EMS Facility in Toledo, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm Qualifications of the Director Of Operations: Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required. Leadership: Strong managerial and operational skills. Finance: Background in budgeting, financial reporting, and resource allocation. Data Analytics: Experience with healthcare data systems and analytics. Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable. Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred. Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential. Responsibilities of the Director Of Operations: Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards Collaborate with healthcare providers, public safety agencies, and community partners Develop and implement policies, financial plans, and performance metrics Ensure compliance with healthcare regulations, billing, and reporting requirements Manage procurement and vendor relationships related to technology and service delivery Use data-driven decision-making to improve operational effectiveness and patient services If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply! #CLINICAL

Operations Director | Ripple Fiber We are looking for an Operations Director to join our growing team that will cover and must reside in one of the following states: Michigan, Massachusetts, Illinois At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role Supervisory job with responsibility for directing, planning and apportioning the work of employees including interviewing, selecting and training, recommending the setting and adjusting of rates of pay and hours of work, and ensuring compliance with company and regulatory policy. Supervises field supervisors, field service technicians, and administrative staff providing products and services to both internal and external customers. Responsibilities: Coach and manage employee performance and behavior, develop the training strategy, monitor costs to meet financial goals and ensure all personnel are handled in accordance with company guidelines. Also required to interface with customers through face-to-face and/or telephone interactions. Duties include interviewing/hire/fire along with submitting performance appraisal for supervisors over an assigned territory. Monitors costs and workload. Administers and oversees company safety practices, and vehicle and tool inventory. Also required to establish, implement and monitor adherence to methods, process and procedures including managing employee attendance. Oversee activities and scheduling of frontline and coordinates with other departments to ensure that schedules are arranged to meet company/customer appointments/commitments. Ensures that all functions are performed correctly and in a timely fashion to meet/exceed customer expectations and company standards/specifications. Responsible for ensuring KPIs are met and may be responsible for the execution of plans targeted at delivery of specific service and cost results as typically tracked through a scorecard. Responsible for handling customer escalation. Responsible for training, evaluating and managing performance evaluations of direct reports. Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Required Experience: 5+ years of network-related technical experience, some of which was in a supervisory role. Desired Education: High school diploma, GED or equivalent related network experience. Bachelor's Degree (BS/BA), technical degree or equivalent experience preferred. We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

Title: Director of Operations Immediate Supervisor: Vice President of Operations Exempt Non-Exempt Responsible for all aspects of day-to-day operations of one or more regions of business. Principal duties and Responsibilities: Supervise all aspects of business from supplies to staff and production. Confirm quality of work being done and quantity done at the end of each day. Responsible for maintaining acceptable performance standards and metrics of crews. Maintain contract and/or performance schedule. Oversee day-to-day performance of staff. Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc. Ensure safety practices and procedures and human resource policies and procedures are being followed at all times. Financial responsibility for all offices in assigned region with the goal of maximum profitability. Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas. Perform other related work as assigned using available resources to achieve established goals. Position Requirements: High School Diploma Organized and motivated to provide project support as directed Conscientious professional who has a pleasant phone manner and excellent organizational skills 10+ years operations management experience in the field Proficient in Microsoft Office products, specifically Word, Excel and Outlook (This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Manages operations, employee relations and customer service to ensure the successful day-to-day operations of airport parking facilities. Directs, manages, and coordinates the activities of staff and contract personnel to ensure proper facility operation. Prepares annual expense operating budget and ensures that the facility is operating within budget perimeters and takes appropriate remedial action on negative variance. Reviews and approves bi-monthly expense reimbursement report. Ensures that proper parking, security, cash control and customer service procedures are being followed by all employees. Evaluates staff performance, serves disciplinary notices and handles first-step grievances. Acts as primary contact between the union(s) that represents the various classifications of employees (if applicable to airport operation). Inspects grounds, facilities and equipment to ensure safe and proper working conditions and to determine necessity of repairs or maintenance. Initiates corrective actions as needed. Serves as the primary liaison between the Airport and on-site management and the local operation and Corporate offices in Chicago and Nashville. Leads weekly phone calls/meetings with client to report on finances, operations and on-going projects/strategies. Coordinates and manages routine maintenance projects as well as special projects related to facility improvements. Supervises the work of sub-contractors to ensure that work is done properly and per the contract. Coordinates facility openings/closings and determines staffing requirements to accommodate work being done while ensuring desired service levels. Interacts with customers as needed to answer questions, investigate complaints/violations and resolve problems. Monitor office audits of daily cashier reports to ensure that proper sales totals are reported and recorded on time and to maintain security vigilance over possible employee theft and/or inefficiencies. Monitor and review all damage claims in order to assign responsibility for damages. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims. The aforementioned are the essential functions of this job. Employees occupying this position may be required to perform other duties. The above responsibilities are subject to possible modification. Qualifications Required Education: Bachelor's Degree strongly preferred. Work Experience: A minimum of two years management experience, preferably at a large, dynamic parking installation. Previous airport, customer service and union experience are highly recommended. Computer Skills: Position requires basic working knowledge of Microsoft Office applications. Equipment Used: Personal computers, monitoring cameras, telephones, two-way radios, printers and copiers, automobile, golf cart. License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record. Other Requirements: All employees must be able to obtain and maintain an Airport issued (FBI clearance) badge. Key Skills: Must be able to interact constructively with employees, management, clients, and vendors, evaluate situations, set priorities and respond to issues in a timely manner. The incumbent must be able to handle a variety of tasks in a fast-paced environment and manage tasks to established deadlines. Position requires strong attention to detail. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to travel (i.e. up to 50% of time) between and within various facilities at the airport to respond to employee, equipment and customer issues in a timely manner; however, the majority of tasks will be performed in an office setting from a sitting position. Resolving equipment issues may involve bending, stretching and some manual dexterity. The employee will be expected to frequently lift objects weighing up to 10 pounds and may occasionally have to lift/move objects weighing up to 25 pounds. Incumbent must be able to communicate verbally to dispatch personnel as required, provide instruction to direct reports and subcontracts, as well as resolve customer issues. The employee is required to work outside in varying weather conditions (e.g. cold, rainy, snowy, harsh, hot, humid), plus be exposed to fumes and noise from automobile traffic. During peak traffic or holidays, majority of time spent in field directing traffic, coordinating off-site airport and valet operations. Employment at SP+ is on “at will” basis. This means that either the employee or SP+ may terminate the employment relationship at any time for any reason not expressly prohibited by law. SP also reserves the right to adjust workers' schedules, job responsibilities, physical locations, and other terms and conditions of employment based on business needs. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job DescriptionDescription: We are seeking a dynamic District Manager (DM) to serve as a key liaison between Stellantis Corporation and its Chrysler, Dodge, Jeep, and Ram dealership network. In this role, you will manage a virtual territory of approximately 30 dealerships, ensuring excellence in sales, service, parts, and customer experience. Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office) Travel Requirement: Minimal, with occasional dealer visits or conferences Key Responsibilities Build strong relationships with Dealer Principals, General Managers, and department leaders (Sales, Service, and Parts). Support dealerships in managing vehicle inventory to align with sales and market share goals. Guide dealers in monthly go-to-market strategies and incentive programs to drive performance. Conduct quarterly Minimum Sales Requirement (MSR) reviews to assess and enhance dealership performance. Analyze Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores, identifying opportunities for improvement. Promote Mopar parts, accessories, and service contracts to increase loyalty and revenue. Ensure dealer participation in national marketing campaigns and corporate initiatives. Assist with warranty claims, customer service cases, and buy-back escalations. Keep dealerships informed and engaged with promotions, programs, and incentives. Requirements: Who We're Looking For This role is ideal for individuals passionate about the automotive industry or those looking for an entry-level role in the career field. Ideal candidates include: Graduates with a bachelor's degree in any major. Early career automotive enthusiasts. Qualifications & Skills Proficiency in Microsoft Office (PowerPoint, Excel, Teams, Email, Web). Strong organizational skills and keen attention to detail. Effective relationship-building and communication skills (written & verbal). Ability to thrive in a fast-paced, customer-focused environment. A sense of urgency and proactive problem-solving skills.

At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking aDirector of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What Were Looking For: Bachelors degree Minimum of 5 years experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinics mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Years), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.

Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. • Develop and implement strategies to drive sales growth and meet revenue targets. • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. • Ensure compliance with food safety, cleanliness, and health regulations at all locations. • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. • Strong leadership skills with the ability to inspire, motivate, and develop teams. • Excellent communication, interpersonal, and problem-solving skills. • Ability to prioritize and manage multiple tasks effectively. • Flexibility to travel within the designated district as needed. Benefits: • Competitive salary commensurate with experience • Performance-based bonuses • Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!

Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft. Summary RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs. In this role, you will * Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met. * May conduct strategic sales negotiations with key accounts. * Survey market area to detect business trends and opportunities for new products or new applications for existing products. * Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources. * Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures. * Organize team by structuring the territories, delegating work, and staffing positions. * Provide leadership in making decisions, developing personnel, communicating with, and motivating staff. * Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities. * Job duties include working nights and weekends on promotional activities and other account activities. What you bring to RNDC * Four-year college degree, preferred. * One to two years of management experience in adult beverage industry; or equivalent combination of education and experience. * Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn. * Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state. * Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds. We are an Equal Opportunity employer. What's in it for you * 401(k) with company matching * Medical, dental and vision benefits* * Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO * Paid volunteer time * Paid parental leave * Paid caregiver leave * Fertility benefits * Paid training * Company paid life insurance, short-term disability, and company-paid holidays * Associate resource groups, and diversity, equity, and inclusion programs available for all associates * Quarterly Bonus Incentives * Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility COVID-19 considerations: We follow CDC Guidelines and have a fun and safe environment for our teams. Bonus if you bring * Bachelors degree * Previous experience in the Wine and Spirits industry * WSET certifications Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment. RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here. Nearest Major Market: Livonia Nearest Secondary Market: Detroit

Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set * Opportunities for community service projects and civic engagement Who will you be working with: A diverse group of ambitious professionals that aspire to be leaders in their industry. Position Overview: We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives. Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines. Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors. Responsibilities: * Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate. * Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements * Effectively monitor and guide subordinate Airport Managers * Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department * Actively support business development in the region * Actively support all station startups in the region * Travel throughout the region and to management meetings nationwide as required * Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations * Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments * Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies * Ensure cost effective measures across all regional airport operations * Ensure that Safeguarding is in place for all company equipment and vehicles. * Understanding of P&L Financial Dashboard, and station economic state. * Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting. * Prepare for and attend monthly client performance meetings Successful candidates will be: * Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community * Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen * Able to deliver results - Consistently meet expectations and deliver value to our clients * Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values * Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team. * Able to support a culture where everyone matters, and everyone belongs * Able to delight clients with quality services and superior experiences * A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees. * Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Minimum Requirements: * U.S. citizen, U. S. national or permanent resident * Bi-lingual (Spanish) strongly preferred * Valid state issued driver's license with clean driving record * At least five (5) years relevant experience in a major installation or business * Reside within commuting distance of our Southeast Airports * Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security * Knowledge of 1542/1546 as well as ACISP * Knowledge of Xray ETD a plus * Within the past five (5) years, must have successful experience managing a major security or screening operation * Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations. * AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire. * Current certification at time of hire is preferable * Ability to successfully pass background checks and drug tests as necessary * Available to work various hours as necessary, weekends and holidays depending on the region's needs. * Willing and able to participate in a drug test (either pre-employment or random) with negative results * Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references) * Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol * Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority

On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview) On culture: USA Today named us a 2024 top workplace nationwide Who are we looking for? We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success. Responsibilities Project Planning & Initiation Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multi million strategic Operations projects Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities Team Leadership & Collaboration Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively Stakeholder Management Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities Risk Management Identify potential risks throughout the project lifecycle, assessing their impact and likelihood Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders Budget & Resource Management Develop and manage project budgets, ensuring projects are delivered within financial constraints Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives Timeline & Milestone Management Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary Qualifications Pragmatic self-starter Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time 3 to 10 years of experience in project management Strong proficiency in project management software (e.g., MS Project, Jira, Trello) Solid understanding of project management methodologies (Agile, Waterfall, etc.) Excellent communication and interpersonal skills Certification in PMP, PRINCE2, or Agile (preferred but not required) Bachelor's degree in any field While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #LI-Hybrid

Job SummaryThe perspective candidate will actively engage in strategic leadership and operational oversight across multiple manufacturing plants and major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.Job Description The Regional Operations Manager - East Central is actively engaged in strategic leadership and operational oversight across multiple manufacturing plants or a major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives. Preferred Location for this role: Northwood, OH or South Bend, IN (Northwood OH Preferred) Travel is Up to 60% (mostly land) - South Bend, IN; Cleveland, OH; Grand Rapids, MI; Dayon, OH Key Responsibilities · Oversee end-to-end operations across multiple facilities with a strong emphasis on safety and cultural development. · Promote a culture of hands-on leadership by ensuring plant level leaders are actively engaged on the floor. · Ensure achievement of tactical and strategic KPI's. · Ownership of lean manufacturing practices and culture of continuous improvement. · Lead safety programs and ensure compliance with OSHA, EEOC, WIHA, and environmental regulations. · Direct accountability for the operational P&L and sustainable growth within their area of responsibility. · Promote a positive and inclusive workplace culture that supports employee engagement and development. · Develop and mentor plant-level leadership and operations teams. · Collaborate with cross-functional departments including Sales, R&D, HR, and Supply Chain. · Align production capabilities with current and future sales forecasts. · Optimize resource allocation and capacity planning (equipment, personnel, materials). · Drive cost-saving initiatives through process optimization and training. · Maintain equipment and develop contingency plans for downtime and staffing fluctuations. · Serve as the operations lead in solution selling activities. · Represent operations in customer meetings and strategic projects. Key Performance Indicators (KPIs) · Safety: OSHA incident rate, near-miss reporting, and compliance audit scores. · Quality: First-pass yield, customer complaints, and return rates. · Productivity: Units produced per labor hour, on-time delivery rate (OTIF), and equipment utilization. · Operational Efficiency: Staff utilization, downtime reduction, and lean project implementation success rate. · Customer Satisfaction: Net Promoter Score (NPS), on-time delivery, and service responsiveness. · Employee Engagement: Pulse survey scores, absenteeism rate, and internal promotion rate. · Financial: EBIT performance, cost of goods sold (COGS), and reduction in rework and scrap. Qualifications · Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or Behavioral Science. · 5-10 years of leadership experience in operations or plant management. · Proven track record in lean culture development and tool implementation. · Strong decision-making, risk assessment, and prioritization skills. · High level of organizational and communication skills. · Experience in mentoring and coaching teams. · Understanding of warehouse and manufacturing processes (metal fabrication preferred). · Proficiency in Microsoft Office Suite and project management tools. · Ability to lead change and deliver measurable results Job Compensation 120K - 138K + Annual Bonus Incentive Benefits Overview We offer competitive company benefits to eligible positions, such as: Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) or RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. 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Job Description Sonic Realty is revolutionizing the real estate industry with a focus on high-quality lead generation and agent success. Our mission is to provide agents in our network with exceptional support and leads, and create a seamless process from lead generation to closing. As part of the Sonic Family of Companies, Sonic Realty is a forward-thinking, innovative brokerage built on efficiency, transparency, and results. Position Overview The Director of Operations will drive the growth of Sonic Realty by overseeing lead generation efforts, managing Inside Sales Agents (ISAs), and recruiting real estate agents to our network. This role is central to ensuring a steady flow of high-quality leads and the effective conversion of those leads into closed transactions. The ideal candidate is a results-driven leader with a proven track record in sales, operations, and team management. Compensation: $60,000 - $75,000 yearly Responsibilities: 1. Lead Generation and Management Oversee all lead generation activities, ensuring a steady pipeline of high-quality leads for agents. Manage ISAs to maximize lead conversion rates through proper scripting, follow-up strategies, and performance tracking. Collaborate with marketing to optimize ad campaigns, CRM systems, and lead distribution workflows. 2. ISA Team Oversight Recruit, train, and manage a team of ISAs to ensure consistent performance. Monitor and analyze ISA performance metrics to identify areas for improvement and optimize lead conversion. Develop and implement processes to ensure leads are nurtured and effectively handed off to agents. 3. Agent Recruitment and Development Lead recruitment efforts to build a team of high-performing real estate agents. Promote Sonic Realty 's value proposition, emphasizing high-quality leads, ISA support, and streamlined processes. Onboard and train new agents, providing them with tools and resources for success. 4. Process Optimization Design and implement scalable workflows for lead generation, lead nurturing, and transaction coordination. Leverage technology to automate processes and improve operational efficiency. Ensure seamless communication and collaboration between ISAs, agents, and leadership. 5. Performance Monitoring and Reporting Track and report key metrics, including lead generation volume, conversion rates, and agent performance. Use data to refine strategies and ensure goals are met or exceeded. Present regular performance updates to leadership with actionable recommendations. Qualifications: Proven experience in real estate operations, sales management, and lead generation. Strong understanding of lead management systems, CRM platforms, and real estate technology. Demonstrated success in managing ISAs or sales teams to achieve high conversion rates. Exceptional communication, leadership, and organizational skills. About Company Sonic Realty is a Michigan-based real estate brokerage focused on connecting homebuyers and sellers with experienced agents. We provide a practical, efficient approach to real estate transactions, ensuring clients receive knowledgeable guidance throughout the process. As part of the Sonic Family of Companies, we work alongside Sonic Loans and Sonic Title to offer a coordinated homebuying experience. Our structure allows for clear communication, streamlined processes, and reliable service at every stage of a transaction. At Sonic Realty, we value professionalism, efficiency, and straightforward service. Our goal is to help clients navigate real estate transactions with clarity and confidence while providing agents with the resources they need to succeed.

Job Description DISTRICT MANAGER - ARBY'S SW/West Michigan Market Market Territory • Sturgis, MI • Hillsdale, MI • Kalkaska, MI • Portage, IN About the Opportunity We are seeking an experienced District Manager to oversee multiple Arby's locations across SW/West Michigan. This hands-on leadership role requires a polished, brand-focused professional who can elevate operations, develop teams, and maintain Arby's legendary standards for food quality and guest experience. The ideal candidate will live closer to the southern stores (Sturgis, Hillsdale, Portage IN) to minimize commute time, with planned visits to Kalkaska every two weeks including overnight stays (hotel accommodations provided). Key Responsibilities • Oversee operations for multiple Arby's locations ensuring brand standards and operational excellence • Provide hands-on leadership and support to General Managers and restaurant teams • Maintain Arby's brand presentation standards including appearance, cleanliness, and service quality • Drive sales, profitability, and guest satisfaction across all locations • Manage P&L performance, labor costs, food costs, and controllable expenses • Recruit, train, and develop General Managers and management teams • Conduct regular restaurant visits ensuring compliance with operational standards • Implement training programs and coaching strategies to improve performance • Ensure excellent drive-thru operations and speed of service • Monitor performance scores and work to achieve company goals and awards • Travel to Kalkaska location every two weeks for day/overnight visits (hotel provided) • Focus on brand presentation and guest experience over speed alone • Lead with polished, professional demeanor setting tone for all locations Required Qualifications • Recent Arby's multi-unit experience OR Certified Training Manager (CTM) experience within last 1-2 years • 3+ years of multi-unit management experience in quick-service restaurant operations • Proven track record managing P&L, labor, and food costs across multiple locations • Heavy drive-thru operations experience required • Strong brand presentation focus with polished, professional appearance • Excellent leadership, coaching, and team development skills • Experience managing smaller-staffed operations requiring hands-on leadership • Favorable performance scores and operational awards preferred • Valid driver's license and willingness to travel within territory • Ability to work flexible schedule including nights, weekends, and holidays • Preferred location: Closer to southern stores (Sturgis, Hillsdale, Portage IN area) The Arby's Difference Arby's operates with smaller staff sizes than typical quick-service brands, requiring managers who are very hands-on and engaged. We prioritize polished, neat, presentable, and friendly leadership. Our focus is on brand presentation and guest experience first, with speed of service as an important but secondary consideration. We're looking for District Managers who embody these values and can elevate our brand across all locations. Compensation & Benefits • Base salary: $90,000+ (based on experience) • Annual bonus potential up to $20,000 • Company car provided • Company credit card • Phone allowance • Comprehensive health benefits package • Hotel accommodations provided for Kalkaska overnight visits • Professional development and growth opportunities If you're a polished, hands-on leader with recent Arby's or CTM experience who takes pride in brand presentation and team development, we want to hear from you!

Role and Responsibilities Position Overview: The District Manager position is responsible for multiple retail convenience/Fuel locations this is a field intensive role and oversees the assigned territory 24/7/365. Responsiveness, proactiveness and a strong work ethic are core values and attributes. Must be able to work independently & also function with teams. The core nature of this role is to develop people using expert knowledge of retail operations in order to affect, grow and maximize the business - both its people & profitability. There are 3 core areas of expertise:. Requirements People: Leadership & team Development, Operational Knowledge (Retail C -Store), and P&L/Business acumen Job Requirements • MUST have 3 years+ prior experience in a retail multiunit role, preferably in Convenience Store industry (Direct Operations) • MS office tools such as excel, etc • Experience with people development, Loss Prevention techniques, Labor Management and other key facets of retail operations. • PDI experience helpful/desired • Able to be on call/reachable to support your team and ensure fully open operations • Good driving record • Background check and be able to meet the physical demands section I. PEOPLE • Recruiting & Staffing • Interviewing & Selection • Onboarding & Training (including Cross training) • Coaching, feedback & Performance Mgmt • Team development: Proactively cross trains Store Management and ensures cross training of hourly employees. Identifies and Guides High Potential employees within the territory. Has active PDP's for each Manager in place. • Motivation & team building: Leads with positive, problem solving, can do approach. Fosters respect and inclusion within their teams • Conducts effective team meetings - At store or for district as needed. Has objectives/agenda with purpose and agreed outcomes/actions • Teamwork: Views himself/herself as part of a DM/Staff team and fosters effective team collaboration. Is engaged beyond the territory. • Effective Store visits: Has a planned store visit agenda, takes notes, agrees action items. Utilizes JOT forms and Sweeps tools to guide the store visit effectiveness. • People Administration: Operational knowledge & skills: the DM Develops within themselves and disseminates knowledge in the following areas • Fuel Operations and pricing strategy/execution: DM seeks 100% in service for fueling dispensers> understands the basic fuel system operations including Tanks, dispensers, sump pumps, ATGs and safety. Ensures employees are trained in Class ABC training as required. Monitors execution of fuel pricing, grade spreads with utmost promptness. • Store Merchandising, Marketing, & Sales Building: DM ensures stores maintain instock level/minimize product holes. DM ensures each store executes promotions, current signage, planogram adherence, Current price labeling, product resets. Reads and implements Marketing bulletins. • Vendor & Product Knowledge: Monitors Vendor performance and communications issues and challenges to marketing team. Understands products and categories included restricted age product sales. • Inventory Management; the DM understands and guides their team to effective use build to based ordering. Monitors in stock levels, top 100 items, counts holes. Creates well organized store environments with as essential inventory levels. Understands Sales to purchase, days of supply and dead cig concepts. • PDI & Store accounting: DM is a subject matter expert on PDI platform, Can complete a daily accounting report as needed, but hold managers accountable for full and [proper completion of daily reports by 10am. Understands the relationship between sales, vendor deliveries, cash reconciliation ( Shift and day basis) and book vs actual inventory. Knows current accounting processes • Labor and Productivity Management: Ensures stores operate within allowed(budgeted) hours. Reviews wages for appropriateness based on asset, position and performance vs company guidelines. Monitors/minimizes overtime usage. Redeploys staff as needed for call offs, creates/has contingencies to ensure stores are always open. Promotes staff productivity through review of videos/duties lists. • Loss Prevention & investigation: Daily reviews and investigates cash variances and reports on TEAMS findings on TEAMS platform. Understands how to prevent issues through implementation of effective controls and policies. Enforces adherence to cash/inventory policies through corrective action. Understand how to investigate losses and to document/take action/seek prosecution when appropriate Manages Cash Over/Short $ • Monthly: Oversees and conducts field cash audits (aka mid -shift audits, SRI's) safe tube, plus ATM, SAMs, pull tabs, (1x month per store). • Daily: Reviews cash reconciliation and pulls other LP reports. Reviews store reporting across the network of stores for significant variances from previous day, focusing on highest dollars and most at -risk situations • Monitors Custom Income reports (Pull tabs, air& vac). • Reviews and verifies store expenses to make sure all are appropriate. Lottery • Oversees lottery audits (reconciling actual inventory vs book inventory). (per audit schedule) • Monitors on -line lotto for fraud (random checks, zero serial numbers). • Checks lottery purchases to ensure books are properly received and entered into book inventory. Inventory • Monitors and investigates cigarette inventory for dead and slow cigarettes (30 days movement reports). Ensures stores are completing and entering daily cigarette counts in PDI, and store to store transfers are correct. • Oversees the investigation of “theft tracks” as part of retail LP and investigation including refunds, voids, no sales, etc. Contacts DM's and stores to follow through on significant exception items. • Monitors and investigates retail merchandise (trade) invoicing to ensure timely entry by store managers and that book inventory values are correct. • Manages audit staff and creates monthly inventory counting schedule to mitigate losses Payroll • Checks payroll for supervisor adjustments (Manager timecards), looks for any Payroll Fraud. Weekly Surveillance and monitoring equipment • Monitors Guardian, TC2.0, and other reports for all stores opening, early to close, late to open and unarmed alarms. • Review cameras during store visits, making sure cameras are 100% functioning on visits. Spot check employee footage for shift trend exception items (no sales, voids, etc) and other suspect events. • Is available/in the call chain for emergency alarm calls • Manages relationships and ensures alarm and surveillance equipment is fully functional across the network of locations. Orders new equipment as needed and determines camera placements • Keeps 3rd party partners in synch with store manager and DM assignments as well as asset/hours of operation changes. Investigation and reporting • Conducts investigations regarding loss • Represents the company in court appearances for charges filed and restitution. Works with local law enforcement to investigate and prosecute theft against the company • Reviews Loyalty reports for employee abuse and works with DM team to eliminate abuse. • Pulls, creates, and sends to management reports including Cash rec (daily/monthly/YTD), Cig counts (exceptions and results), Custom Income, Pull Tab Sales, Lottery Sales and Inventory report, ad hoc reports (labor analysis, sales history,) Sales to Purchase reports, audit results, overall shrink rate. Establishes and oversees company audit procedures and polices • Audits retail locations against company policy and performance standards • Is well versed in retail operations and can cover District Manager vacations/open positions as required and spoilage rates for irregularities. Kpi's, Reporting & Performance Measures • Store Sales growth/In Stock rates • Customer Service and Store conditions • Fuel Volume, EBITDA • Cash Over short$ / Retail inventory loss $ • Labor metrics Physical Demands: • Ability to occasionally lift of objects up to 50 pounds/frequently lift objects up to 10 pounds • Ability to rarely perform repeated climbing and fine hand manipulations • Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling • Ability to frequently perform repeated bending and reaching • Ability to continuously perform repeated simple hand grasping • Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler • Ability to stand for an entire shift if/as required • Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods