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Operations manager jobs in Thousand Oaks, CA

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  • Transit General Manager

    MV Transportation 4.5company rating

    Operations manager job in Carson, CA

    Responsibilities: MV Transportation is seeking an experienced Transit General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: Effectively manage customer relations through both direct contact and outreach programs. Identify, select, train and mentor location staff. Effectively and frequently communicate with location staff and support team members. Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. Maintain client contact routinely to meet or exceed expectations. Conduct periodic departmental audits. Daily, weekly and monthly review of key operational metrics. Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. Implement, promote and adhere to company policies and procedures. Interact with bridges committee to effectuate positive changes to policies, procedures and programs. Participate in location(s) labor and employee relations activities. Provide insight and information to support location(s) contract renewals. Create and present location(s) annual budget. Qualifications: Talent Requirements: College degree or equivalent business management experience. Transit Management experience required. Must have a minimum of (5) five years of comprehensive experience in Transit operations management and a combination of (7) seven years of management or supervisory experience in a Fixed Route or Shuttle bus environment with knowledge of routing/scheduling software. Must have labor/union(s) negations/expenses expertise. Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. Additional duties/responsibilities based upon individual contract requirements. Starting Salary Range: $175,000 - $197,000 During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential. MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #APPCAST
    $175k-197k yearly Auto-Apply 1d ago
  • Laboratory Operations Manager

    Open Healthcare 3.6company rating

    Operations manager job in Torrance, CA

    OPEN Healthcare is an advanced laboratory committed to enhancing the quality of life for our patients. Our laboratory is equipped with state-of-the-art technology, aiming to deliver sustained quality of services. At OPEN Healthcare, we provide high-quality, reliable, and affordable laboratory and diagnostic services, ensuring accurate and rapid test results. Our extensive test menu designed to meet your health and wellness needs. OPEN Healthcare specializes in esoteric clinical tests including allergy, molecular testing, and other custom assays with mass spectrometry. Learn more about OPEH Healthcare at ************** We are currently seeking a Laboratory Operations Manager to join the Laboratory team. As our Laboratory Operations Manager, you will play a key role in the day-to-day operations of the clinical laboratory, including people management of technical staff, quality control monitoring, and ensuring operational efficiency. This position works under the direction of the Laboratory Director to maintain compliance with regulatory requirements while managing laboratory resources and personnel. ROLES & RESPONSIBILITIES Oversee daily laboratory operations, workflow, and staff scheduling to ensure efficient service delivery and timely test turnaround. Follow up with the progress of the send-out tests, and ensuring the proper use and maintenance of laboratory equipment and supplies. Review and update standard operating procedures (SOPs) and maintain all necessary documentation for accreditation and compliance. Manage direct reports of technical and support staff, including training, competency assessments, performance evaluations, and corrective actions, while fostering a positive and collaborative work environment. Monitor and optimize workflow, implement process improvements, and lead continuous quality improvement initiatives. Manage laboratory supply inventory, equipment maintenance, and vendor relations, including contract negotiations, cost control, and budget monitoring. Evaluate and implement new testing procedures, methodologies, and technologies. Analyze the test result data for the lab as a whole. Prepare operational and performance reports, track key metrics, and participate in laboratory leadership meetings. This may include creating ad-hoc reports, managing testing statistics, mapping and integrating codes, and making final testing remarks. Maintain and troubleshoot the Laboratory Information System (LIS) and ensure compliance with CLIA, CAP, OSHA, HIPAA, and other regulatory standards. Implement and monitor quality control and assurance programs to meet regulatory standards (e.g., CAP, CLIA, Joint Commission), ensure safety protocols are followed, and address any identified deficiencies. May include proficiency testing, monitoring quality indicators, and supporting regulatory inspections. Collaborate with physicians, healthcare providers, and other departments to support patient care and client services, including handling customer service issues. External Stakeholder Management: Serve as a main liaison between the lab and our clients, business partners, including hospital departments, vendors, or auditors. Act as a resource for technical and administrative issues, helping to resolve complex problems and implementing new technical procedures. Identify and implement performance improvement projects and contribute to the development and validation of new assays and procedures. Support both B2B and B2C operations, including coordination of individual specimen/package processing. Stay up-to-date with all applicable health, safety, and accreditation standards, and participate in audits to ensure ongoing compliance. Perform other related duties as assigned. POSITION REQUIREMENTS Current state licensure where applicable is required. See below for more information. Must have current certification as a Medical Technologist (MT/MLS) from ASCP or equivalent organization. Bachelor's degree in Medical Technology, Clinical Laboratory Science, or related field is required, with Master's degree preferred. Minimum of 5 years of CLIA clinical laboratory experience with at least 3 years of experience of managing direct reports in a supervisor role is required. Must demonstrate thorough knowledge of CLIA regulations, laboratory safety practices, and quality control procedures. Strong attention to detail. Strong operational management skills combined with in-depth knowledge of clinical laboratory procedures, and regulatory requirements. Excellent leadership abilities, strong problem-solving skills, and proficiency with laboratory information systems. Must be able to work on-site in our Gardena laboratory/office. LICENSE & CERTIFICATION REQUIREMENTS Clinical Laboratory Scientist License (Required) PREFERRED QUALIFICATIONS Proven experience in a leadership or people management role, with a track record of developing and retaining talent, and building strong, trusting relationships. Proven experience in managing multiple priorities in a fast-paced environment while maintaining attention to detail and accuracy. Bilingual fluency in Korean (spoken and written) is preferred, but not required. SCHEDULE Full-time from Monday to Friday Most of laboratory positions may require working in the weekends on a rotating schedule. PERKS & BENEFITS Health, Vision, Dental, and Life Insurance. 401(k) retirement savings plan with up to 4% matching Paid vacation and sick time-off Paid holidays Flexible spending account Open Healthcare offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from $131,000/yr to $166,000/yr. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. Open Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Check out our website to learn more about our company at ************** The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.
    $131k-166k yearly 1d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Operations manager job in Torrance, CA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $40k-49k yearly est. 5d ago
  • Operations Manager

    Saunabox

    Operations manager job in Los Angeles, CA

    E-Commerce Operations Manager Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics. *Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page. SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you. What You'll Do (Key Responsibilities) - ERP Ownership & Inventory Management Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth. Maintain healthy inventory levels and prevent stock-outs through proactive monitoring. Implement & systemize inventory control processes. Place purchase orders (POs) aligned with the company's Operational Plan. Execute demand forecasting, inventory analysis, and provide reporting to leadership. Track, manage, and optimize inventory turn and accuracy across all channels. E-Commerce Operations Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations. Monitor orders that are delayed or not shipping on time, resolving issues before they escalate. Create and maintain products in Shopify. Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc. Manage vendor spend reconciliation and ensure accurate monthly reporting. Wholesale Operations Ensure adequate inventory allocation/reservation for wholesale purchase orders. Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI. Upload and maintain inventory in OrderStream. Set up new products for wholesale distribution partners. Manage EDI platforms end-to-end, ensuring On-time ship windows Accurate ASNs Correct vendor invoicing Monitor and reduce wholesale chargebacks through operational excellence. Operational Excellence Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics. Automate & systematize routine operational tasks through AI. Work closely with COO and provide weekly updates to the executive leadership team. Key Metrics You Will Own Stock-Out Prevention On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale) Wholesale Chargebacks Sell Through Rate / Inventory Turnover Ratio / Carrying Costs Operational Cost Savings Who You Are (Qualifications & Experience) Required Technical 1+ years experience in ERP systems and fulfillment operations Strong process orientation with the proven ability to build clear, effective SOPs. Experience with PO placement, demand planning, inventory forecasting, and vendor coordination. Familiarity with Shopify maintenance and product setup. Ability to conduct data analysis & presentation - and ability to create meaningful actions from data. Non-Technical Flexible working hours to communicate with overseas vendors. Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”. Clear & direct communicator. Preferred Experience in scaling DTC e-commerce or hardware startups. Experience working in fulfillment or logistics. Strong analytical mindset with an eye for data cleanliness and operational efficiency. Experience with EDI, wholesale invoicing, and managing large retail accounts. Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.). Why Join SaunaBox? Be part of a high-growth wellness brand redefining modern recovery solutions. Direct ownership over critical operations that drive company performance. Opportunity to build the systems and processes that scale our next stage of growth. Opportunity for role & responsibility growth as SaunaBox grows. Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR). Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events. Fast-paced startup culture with autonomy, impact, and cross-functional collaboration. *All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************
    $65k-85k yearly 2d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in Los Angeles, CA

    Los Angeles, California, (Santa Monica, CA Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
    $62.5k yearly 4d ago
  • Store Manager - Rodeo Drive (Michael Kors Collection)

    Michael Kors 4.8company rating

    Operations manager job in Beverly Hills, CA

    STORE MANAGER, LIFESTYLE WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU'LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE'D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Paid Parental Leave 401k Match The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
    $58k-107k yearly est. 5d ago
  • Store Manager

    Lacoste

    Operations manager job in Camarillo, CA

    At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (*********************** Essential Job Responsibilities: LEADERSHIP: Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your team's skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPI's ( Manage team member's performance through regular evaluation SELLING: Execute plan to achieve and exceed Lacoste's sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Company's expectations and metrics. CUSTOMER SERVICE: Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Expertise in store operations. Training, interviewing, planning, organizational, and performance management skills. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Technically savvy Audacious attitude Sporting Spirit - must possess a competitive edge and drive to meet goals Innovative thinker that will drive our brand forward. Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team's work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
    $40k-68k yearly est. 4d ago
  • Store Manager

    Luckyscent

    Operations manager job in Los Angeles, CA

    Company: Lucky Scent | Scent Bar Store Manager Job Type: Full Time Exempt Salary Range: $80,000 - $95,000 USD Per Year About Lucky Scent | Scent Bar: Lucky Scent | Scent Bar is a leading fragrance retailer offering an exceptional selection of niche artisan, and luxury scents through our e-commerce platform, retail store, and wholesale distribution. We pride ourselves on providing personalized customer experience and fostering a collaborative, creative work environment. Position Summary: We are seeking a results-oriented and passionate Store Manager to oversee all operations of our fragrance boutique. The ideal candidate will be a dynamic leader responsible for driving sales, managing budgets, developing a high-performing team, and ensuring every customer interaction is memorable and luxurious experience that aligns with our brand identity. Key Responsibilities: Sales and Business Development: · Develop and implement strategic plans to achieve and exceed sales targets. · Analyze sales data and buying trends to identify opportunities for growth and implement effective action plans. · Drive culture of customer loyalty, ensuring staff build and maintain personalized, long-term relationships with previous and new customers. · Plan and execute in-store events and product launches in collaboration with the marketing team to attract new customers and drive traffic. Team Leadership and Management: · Recruit, hire, onboard, train and mentor team of fragrance specialists, fostering a positive and inclusive work environment. · Conduct performance reviews, provide ongoing coaching and feedback, and implement disciplinary actions when necessary. · Create and manage staff schedules, ensuring optimal coverage to meet business needs while controlling labor costs. · Inspire and motivate the team to deliver exceptional customer service and achieve collective goals. Store Operations and Merchandising: · Oversee all daily operations, including open and closing procedures, cash handling, and register reconciliation. · Manage store inventory levels, ensuring accurate stock counts, receiving shipments and coordinating restocks. · Ensure the store is visually appealing and all products are displayed in line with company and brand visual merchandising guidelines. · Ensure the store's compliance with all health, safety, and regulatory guidelines. Customer Service and Product Knowledge: · Act as a brand ambassador, embodying the company's values and maintaining a high level of product knowledge to educate both staff and customers. · Train staff on product knowledge, sales techniques, and the art of matching customers to their ideal scents. · Address and resolve complex customer complaints or issues promptly and professionally to ensure high customer satisfaction. Qualifications and Experience: · Minimum 3-4 years of retail experience with at least 1 year in a supervisory or management role. · Proven track record of achieving and exceeding sales targets and driving business results. · Strong leadership abilities with excellent communication, interpersonal, and problem solving skills. · Ability to work a flexible schedule, including evenings, weekends, and Holidays, to meet the needs of the business. · Proficiency of Point-Of-Sale (POS) systems and basic computer skills. (Microsoft Office, email, etc. ) · A genuine passion for fragrances and the ability to inspire a similar passion in customers and staff. Physical Requirements: · Ability to stand and walk for extended periods. · Ability to life and carry items weighing up to 20lbs. · Ability to bend, stoop, and reach to stock shelves and organize merchandise. · Must be able to work in a fragrance filled environment. Benefits: · $80,000 - $95,000 USD Per Year · Discretionary Bonus · Health Insurance; Medical, Dental, and Vision · 401K with Employer Match · Employee Discounts · Professional growth opportunities within a rapidly expanding company.
    $80k-95k yearly 4d ago
  • Warehouse Operations Manager

    Instride Surfaces

    Operations manager job in Vernon, CA

    Warehouse Operations Lead (Growth Track) InStride Surfaces, Inc. Wholesale Flooring Distribution InStride Surfaces is a growing wholesale flooring distributor building a clean, efficient distribution operation. We are seeking a Warehouse Operations Manager to supervise and assist with day-to- day warehouse execution, manage a team, and grow into a regional warehouse management role as the business scales. This role is ideal for an underutilized warehouse lead, supervisor, or assistant manager who already operates with a manager mentality, can lead people, and wants real ownership. Responsibilities • Supervise daily warehouse operations including receiving, put-away, staging, picking, and outbound shipments • Lead and direct warehouse associates to ensure accuracy, productivity, and safety • Step in to assist with picking, pulling, and staging as needed, especially during peak periods • Oversee and improve will-call operations and customer pickups • Coordinate daily outbound freight and 3PL pickups • Maintain inventory accuracy through organization, cycle counts, and discipline • Enforce cleanliness, safety, and operational standards • Identify and implement workflow, layout, and efficiency improvements • Assist with hiring, training, scheduling, and performance management of warehouse associates • Use ERP and warehouse systems to track inventory movement and accuracy • Act as the on-site owner of warehouse execution and accountability Requirements • 3+ years warehouse or distribution experience • Prior experience leading or supervising warehouse associates • Forklift certified • Experience in inventory-heavy, palletized environments • Comfortable managing will-call activity and carrier interactions • Strong organizational skills and attention to detail • Manager mentality with a hands-on leadership and coaching approach • Comfortable learning systems and processes Nice to Have • Experience coordinating with 3PL carriers • Basic forklift maintenance knowledge or mechanical familiarity • Experience improving warehouse workflow or layout to deliver the our promise of above and beyond service to our business partners. What This Role Is • A supervisory warehouse leadership role • Ownership of daily execution and standards • An opportunity to grow into a full regional warehouse management role What This Role Is Not • A purely hands-on picker role • A passive or observational supervisor position (we are customer service obsessed and InStride operates as a family first, business second) • Not a large corporate warehouse environment
    $32k-42k yearly est. 4d ago
  • Luxury Brand Store Manager

    Nana Jacqueline

    Operations manager job in Los Angeles, CA

    Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
    $40k-67k yearly est. 1d ago
  • Retail Store Manager

    Hypland

    Operations manager job in Hawthorne, CA

    Retail Store Manager - Hypland (Little Tokyo, Los Angeles) Type: Full-Time, In-Person/Hybrid Hypland is a globally recognized streetwear brand rooted in anime, gaming, and culture. Known for immersive drops, community-first retail experiences, and high-energy collaborations, our Little Tokyo flagship serves as both a retail store and a cultural hub. We're looking for a Retail Store Manager who thrives at the intersection of operations, community building, content, and leadership - someone who can run a tight store while also helping amplify Hypland's presence locally and online. Role Overview The Retail Store Manager is responsible for overseeing daily store operations while actively building the Hypland Little Tokyo store into a community destination. This role blends traditional retail management with event coordination, social media content, and local partnerships. You'll lead the in-store team, manage inventory for frequent launches, collaborate with local businesses and creators, and help shape the store's voice across TikTok and Instagram. Key ResponsibilitiesStore Operations & Leadership Lead, train, and manage a team of retail associates to deliver a premium in-store experience Create staff schedules, oversee daily operations, and ensure store standards are consistently met Foster a positive, motivated, and culture-aligned team environment Handle customer service issues with professionalism and brand awareness Inventory & Launch Management Organize and manage inventory for frequent product launches, restocks, and in-store exclusives Coordinate closely with warehouse and HQ teams to ensure smooth deliveries and stock flow Maintain accurate inventory counts and visual merchandising standards Prepare the store for launch days, activations, and high-traffic weekends Community & Events Coordinate in-store events, activations, and pop-ups (launch parties, signings, community nights, etc.) Build and maintain relationships with local businesses, creatives, and cultural partners in Little Tokyo Position the store as a community hub beyond retail - a place people want to return to Social Media & Content Manage and grow the store's TikTok and Instagram presence Capture and post in-store content (events, drops, fits, customers, BTS moments) Engage with the local community through comments, DMs, and reposts Collaborate with Hypland HQ on brand-aligned content and campaigns Ideal Candidate 2-4+ years of retail management experience (streetwear, lifestyle, or culture-driven brands preferred) Strong leadership skills with the ability to organize, motivate, and manage a team Highly organized with experience handling inventory and frequent product launches Comfortable creating and managing content for TikTok and Instagram Passionate about community building, culture, and events Strong communication skills and a proactive, self-starter mindset Familiarity with anime, gaming, streetwear, or youth culture is a major plus Why You'll Love This Role Lead one of LA's most culturally relevant retail spaces Play a hands-on role in shaping community experiences and events Work directly with a fast-growing, globally recognized brand Blend retail, culture, content, and community into one role Real opportunity to grow with the brand
    $40k-67k yearly est. 4d ago
  • Assistant Store Manager

    24 Seven Talent 4.5company rating

    Operations manager job in Beverly Hills, CA

    Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one. Key Responsibilities Leadership & Team Management Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment. Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards. Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling. Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance. Sales & Client Experience Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results. Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations. Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business. Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients. Visual Merchandising & Brand Presentation Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms. Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes. Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories. Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients. Operations & Loss Prevention Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting. Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately. Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation. Ensure adherence to company policies, loss prevention standards, and safety procedures. People & Culture Foster a positive, inclusive work environment aligned with the company's values and brand ethos. Promote a culture of accountability, teamwork, and continuous improvement. Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs. Qualifications 1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel. Proven ability to drive sales and deliver an elevated client experience. Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style. Experience with visual merchandising and styling within a trend-driven environment. Comfortable with basic retail math, KPIs, and using POS and scheduling systems. Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs. Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures. What We Offer Competitive base pay and performance-based incentives. Opportunity to grow your career in a contemporary fashion brand environment. Collaborative, creative culture with a focus on client experience and styling. To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.
    $33k-41k yearly est. 3d ago
  • Store Manager | The Grove

    David Yurman 4.6company rating

    Operations manager job in Los Angeles, CA

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $34k-45k yearly est. 5d ago
  • Branch Manager - Building Products

    The Bridger Group

    Operations manager job in Santa Fe Springs, CA

    We are working with a nationwide wholesale distributor serving commercial, industrial, and OEM construction markets. They are looking for a General Manager to oversee their Southern California operations. This location is already well-established but has plenty of room to grow. You'd be stepping into a role where you'll have full P&L ownership, team leadership responsibility, and the freedom to make local decisions, backed by a strong national brand with deep vendor relationships and fabrication capabilities across the U.S. Responsibilities: Full P&L responsibility Hands-on leadership role overseeing sales, operations, and people Direct reports: 2 Inside Sales Reps, 1 Outside Sales Rep, 1 Operations Manager Indirect reports: 1 warehouse staff, 4 drivers Requirements: Live within 30-60 minutes of the branch GM/branch leadership in wholesale distribution or building materials Strong sales leadership focus (pipeline, customers, team development) Building-products experience and insulation experience preferred
    $51k-74k yearly est. 1d ago
  • Manager, Airport Customer Operations (Los Angeles, CA, US)

    American Airlines 4.5company rating

    Operations manager job in Los Angeles, CA

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. * Responsible for the efficient use of resources to ensure operational performance. Ensure enforcement of all company and departmental procedures, including safety and security. * Salary range is between $95,000 to $130,000. What you'll do * Develops employees * Implements methods of maximizing revenue and controlling expenses * Oversees day to day customer service operations * Solicits ideas and/or feedback from employees and accepts accountability for follow-through * Communicates procedural changes to Customer Service Managers, supervisors and employees and ensures compliance * Monitors and measures on time performance * Identifies areas/individuals which require improvement; develops and implements methods to increase/improve performance * Develops and enhances the work relationship with vendors, ensuring all parties perform their responsibilities properly * Ensures all internal audit requirements are followed and accountable for compliance * Reviews staffing requirements and schedules for all department employees, ensures adjustments are made as needed * Conducts grievance hearings and servs as a grievance hearing officer as required * Interprets the company's policies in a professional and positive manner to all customers * Assists Directors with Customer Service Manager interviews and selections * Aids/guides the development of Customer Service Managers and supervisory staff * Shift work-including nights, weekends and holidays All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School Degree or GED equivalent 3 years' airline supervisory experience 3 years' airport operations experience Preferred Qualifications- Education & Prior Job Experience * N/A Skills, Licenses & Certifications * Possess a valid US Driver's License * Must be self-motivated and detail oriented, team player * Able to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations * Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $95k-130k yearly 5d ago
  • Director of Customer Experience

    Thrive Causemetics 3.9company rating

    Operations manager job in Los Angeles, CA

    Job DescriptionLocation: Based On-site 5 days/week in LA HQ Who We Are: Thrive Causemetics is Bigger Than Beauty™: We are an independent, female-owned beauty brand that creates high-performance vegan cosmetics and supports a community of giving. All of Thrive Causemetics' products are free of parabens and sulfates, in addition to being 100 percent cruelty-free. Through its Bigger Than Beauty™ program, every product purchased results in a donation to help communities thrive. Thrive Causemetics is dedicated to fostering a collaborative and cross-functional workplace where everyone's voice matters. We are committed to being pioneers in creating a culture of wellness. Together, we prioritize a strong work ethic while maintaining a positive, exciting environment where people are passionate about what they do. Who We Are Looking For: We are looking for a beauty maven, visionary, data-informed leader to guide our Customer Experience team into an exciting new phase of growth. You bring a rare blend of operational excellence and a leadership mindset that balances empathy with efficiency, with a deep passion for beauty. You know how to foster high performance while deeply valuing people. You have successfully led teams through periods of evolution and scale, and you are energized by the opportunity to build strong foundations that support sustainable excellence.are energized by the opportunity to build strong foundations that support sustainable excellence. You are a systems thinker and proactive innovator who understands how to introduce the right tools, workflows, and technologies to increase clarity and performance, especially in a customer-centric environment. AI, automation, and CX tech are not just buzzwords to you; they are strategic enablers for resolution speed, service consistency, and agent empowerment. With a keen eye on both the details and the big picture, you help teams find rhythm, purpose, and pride in what they do. If you are passionate about beauty, brand loyalty, and delivering consistently exceptional service experiences, this role is for you.What You Will Be Doing: Be a Beauty Maven and Brand Ambassador: Foster a beauty-first service culture. Lead by example as a true brand evangelist, inspiring your team to embrace and embody Thrive Causemetics' values and mission. Stay ahead of beauty trends, product innovation, and customer preferences to ensure our team is equipped to provide knowledgeable, empowering, and genuinely delightful guidance. Team Leadership and Development: Provide clear structure, coaching, and support to a growing team that includes customer support specialists, beauty advisors, and outsourced partners. Establish leadership pathways and skill development programs that foster a high-performance, inclusive culture where people feel empowered and proud of their work. Customer Experience Innovation: Champion the use of modern technologies including AI, automation, and advanced CX platforms to enhance ticket handling, resolution speed, and service efficiency while preserving the warmth and personalization that define our brand. Omnichannel Service Strategy: Architect a consistent, branded service experience that spans ecommerce, in-store retail and wholesale, and social commerce. Ensure our tone, responsiveness, and quality standards remain cohesive across all platforms and time zones. Customer Education and Product Expertise: Partner closely with CX leads to ensure our beauty advisors are equipped with deep product knowledge and brand fluency, enabling exceptional, tailored guidance and education across every channel. Cross-Functional Collaboration: Serve as a key connector between CX and other teams by working closely with Ecommerce, Social, Brand, Retail, and Operations to ensure the customer's voice is embedded in company-wide strategy and execution. Insights and Continuous Improvement: Leverage customer feedback, team insights, and data to identify friction points and unlock opportunities. Build systems that drive improvements in NPS, engagement, loyalty, and team performance. Vision and Execution: Define a long-term strategy for how CX contributes to our Bigger Than Beauty™ mission. Implement operating goals, quality benchmarks, and reporting frameworks that reinforce a culture of service excellence and strategic impact. What Will Make You Stand Out: 10+ years of experience leading CX or customer care functions in a rapidly scaling DTC and/or omnichannel retail environment 5+ years of team management experience, including hybrid or distributed teams, with a history of coaching and developing diverse roles across customer support and education Deep passion for beauty with a pulse on trends, ingredients, and education; brings a brand-first lens to every CX touchpoint Proven ability to translate beauty storytelling and product expertise into memorable, trust-building customer experiences Committed to cultivating teams that embody brand values and radiate excitement, fluency, and care across all channels Proven success in evolving CX operations and processes, not just preserving the human element but elevating it through thoughtful systems, refined service standards, and meaningful personalization Passion for embedding CX into the fabric of the business, positioning the team as strategic partners and ensuring their voice shapes decisions at every level Experience cultivating a team culture that blends customer support excellence with brand fluency, building a group of true beauty and brand experts who are aligned, empowered, and future-focused Expertise in platforms such as Zendesk and complementary tools for loyalty, reviews, returns, and service automation, along with curiosity for emerging tech and AI that enhance both team and customer outcomes Exceptional communication and interpersonal skills, with the ability to lead with empathy, clarity, and consistency while inspiring and galvanizing teams A genuine love for the beauty space and a belief in the power of education, storytelling, and care to turn customers into lifelong advocates Thrive Causemetics is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. without current or future sponsorship for an immigration-related work benefit. Thrive Causemetics does not hire H-1B, F-1 CPT, OPT, or STEM OPT candidates for this role. The base pay range for this role is $150,000 - $175,000, with the following factors determining the base pay at offer: skills, qualifications, and experience. This range provides the opportunity to progress as you grow and develop within a role. Additionally, this role is also eligible for an annual discretionary bonus based on company and individual performance. Thrive Causemetics provides a competitive benefits package, including but not limited to: comprehensive medical, dental and vision plans, a 401(k) plan with employer matching, various paid time off programs, employee discount/perks, life insurance, disability insurance, and employee assistance programs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-175k yearly 6d ago
  • Site Operations Manager (LB)

    Harbor Community Clinic

    Operations manager job in Long Beach, CA

    Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Site Operations Manager - Long Beach Clinic is responsible for overseeing the daily operations of Harbor Community Health Centers' newest location in Long Beach. Reporting directly to the Chief Operating Officer (COO), this position ensures the clinic operates efficiently, safely, and in alignment with HarborCHC's mission, vision, and core values. The Site Operations Manager plays a key role in coordinating administrative, operational, and technology functions to support a seamless patient experience. This includes managing front office workflows, collaborating with clinical and administrative teams, and serving as the on-site liaison for IT, facilities, and operational support. The Site Operations Manager will promote a culture of excellence, teamwork, and inclusivity while ensuring compliance with organizational standards, quality measures, and regulatory requirements. This role requires a hands-on leader who is proactive, adaptable, and committed to improving the health and well-being of the Long Beach community through efficient operations and exceptional patient-centered service ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Oversee daily non-clinical operations of the Long Beach site, ensuring smooth patient flow and adherence to HarborCHC standards Collaborate with the COO, IT Department, and departmental leads to implement operational policies and best practices across all clinic functions Monitor scheduling, patient access, and front desk workflows to optimize efficiency and patient satisfaction Ensure compliance with safety, infection control, and facility standards Partner with Facilities and IT departments to ensure timely resolution of site-related issues and maintenance needs Serve as the on-site liaison for IT support, coordinating technology setup, troubleshooting hardware and software issues, and ensuring functionality of EHR systems, phones, and equipment Assist with technology onboarding for new employees, ensuring proper access to systems and training in workflow tools Maintain inventory of technology assets and report needs for replacements or upgrades Act as an on-site ambassador for HarborCHC's patient experience initiatives Monitor patient feedback, address complaints, and ensure timely resolution in coordination with leadership Support clinical staff in maintaining a patient-centered environment and efficient service delivery Ensure the clinic's environment reflects a welcoming, respectful, and inclusive culture Serve as the point of contact for administrative operations, including supplies, vendor coordination, and maintenance requests Support onboarding and training for new Long Beach clinic staff in coordination with HR and the COO Assist in monitoring key operational metrics (e.g., patient volumes, scheduling, no-shows, etc.) and provide reports as needed Support quality improvement and compliance initiatives to ensure adherence to local, state, and federal regulations Provide day-to-day guidance and coordination for front office and support staff, ensuring accountability, teamwork, and professional growth Work closely with the COO to identify operational challenges and propose data-driven solutions Participate in leadership meetings, contributing feedback from the Long Beach site perspective Lead by example in demonstrating HarborCHC's values and commitment to community health Other duties as assigned QUALIFICATIONS Education: Bachelor's degree in health administration, Business, Public Health or a related field required. Equivalent experience in healthcare operations management may be considered Experience : Minimum of 3-5 years of experience in a healthcare or community clinic operations role, with demonstrated leadership capabilities Experience in a Federally Qualified Health Center (FQHC) or similar setting strongly preferred Proven ability to manage multiple priorities and coordinate cross-functional teams Knowledge of healthcare operations, patient flow management, and quality improvement principles Strong communication, problem-solving, and organizational skills Bilingual (English/Spanish) preferred but not required Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) Experience with electronic health record (EHR) systems preferred (e.g., eClinicalWorks) Other Requirements: Legal authorization to work in the United States Valid California driver's license and access to an insured automobile Clear post-offer, pre-employment background screening Must be vaccinated against COVID-19 or have a qualifying medical/religious exemption EXPECTATIONS Adheres to all Harbor Community Health Center (HarborCHC) policies and procedures Conducts self in a manner consistent with HarborCHC's core values and mission Provides excellent internal and external customer service Maintains a positive, professional, and team-oriented attitude Ensures attendance, punctuality, and compliance with all timekeeping procedures Communicates regularly with the COO regarding site operations, staffing needs, and patient experience concerns Meets productivity standards and performs duties as workload necessitates Fosters an environment that promotes trust, cooperation, and continuous improvement among all staff PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust. Hours: HarborCHC is open Monday -Friday 8am-5pm. This is a full-time, exempt position, and the employee is expected to work approximately 40 hours per week. Evening and weekend work may occasionally be required, as business needs dictate. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HarborCHC complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice.
    $105k-169k yearly est. 16d ago
  • Logistics Operation Manager - Bilingual (English/Korean)

    Woongjin

    Operations manager job in Los Angeles, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Lead daily air freight operations, including import/export scheduling, documentation, and on-time shipment delivery. Supervise and mentor a team of air operation staff, ensuring performance, safety, and compliance standards are met. Coordinate with airlines, freight forwarders, truckers, and warehouse vendors to maintain reliable cargo flow and capacity. Analyze cost, lead time, and service metrics to identify opportunities for improvement. Ensure compliance with TSA, FAA, and IATA regulations for air cargo handling. Collaborate with internal teams (Sales, Customer Service, Finance) to align operations with customer requirements and business goals. Prepare and present regular KPI reports and improvement plans to upper management. Salary: 85K+ /yr. (D.O.E) Qualifications Bachelor's degree in Logistics, Supply Chain, or Business Administration (preferred). 4+ years of experience in air freight or logistics operations. Proven leadership and team management experience. Strong understanding of TMS/WMS systems and shipment visibility tools. Excellent problem-solving and communication skills. Knowledge of TSA / FAA / IATA compliance standards. Proficient in Microsoft Office (Excel, PowerPoint, Word) Bilingual (English/Korean) Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $66k-98k yearly est. 1d ago
  • Logistics Operation Manager - Bilingual (English/Korean)

    Woongjin, Inc.

    Operations manager job in Los Angeles, CA

    For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Lead daily air freight operations, including import/export scheduling, documentation, and on-time shipment delivery. Supervise and mentor a team of air operation staff, ensuring performance, safety, and compliance standards are met. Coordinate with airlines, freight forwarders, truckers, and warehouse vendors to maintain reliable cargo flow and capacity. Analyze cost, lead time, and service metrics to identify opportunities for improvement. Ensure compliance with TSA, FAA, and IATA regulations for air cargo handling. Collaborate with internal teams (Sales, Customer Service, Finance) to align operations with customer requirements and business goals. Prepare and present regular KPI reports and improvement plans to upper management. Salary: 85K+ /yr. (D.O.E) Qualifications Bachelor's degree in Logistics, Supply Chain, or Business Administration (preferred). 4+ years of experience in air freight or logistics operations. Proven leadership and team management experience. Strong understanding of TMS/WMS systems and shipment visibility tools. Excellent problem-solving and communication skills. Knowledge of TSA / FAA / IATA compliance standards. Proficient in Microsoft Office (Excel, PowerPoint, Word) Bilingual (English/Korean) Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***
    $66k-98k yearly est. 17h ago
  • Operations Administrative Manager

    Legends Global

    Operations manager job in Los Angeles, CA

    Operations Administrative Manager DEPARTMENT: Operations REPORTS TO: Executive Director of Equestrian Operations FLSA STATUS: Exempt Essential Duties and Responsibilities Boarding Operations & Client Management Maintain all boarding contracts, insurance documentation, and trainer counts. Manage incoming and outgoing horses in collaboration with the Stabling Manager ensuring proper paperwork is completed at each stage. Track ride-ons and trailer storage accurately at all times. Oversee barn charts and vacancies for accurate allocations. Track horse movement and enforce boarder policies as outlined in agreements. Billing & Financial Coordination Assist with monthly billing in coordination with the Finance Department using AppFolio. Assist with board collections and eviction processes in coordination with leadership and finance. Track and reconcile boarder ledger charges, including maintenance requests and service add-ons. Generate and deliver cost estimates to boarders for requested maintenance work prior to execution. Use Clover point-of-sale system to collect payment for items such as shavings and feed. Submit and process a high volume of invoices daily with appropriate delivery documentation. Support Accounts Payable functions and ensure compliance with financial procedures. Perform monthly credit card reconciliations. Maintenance & Permit Oversight Collect and coordinate quotes from outside vendors for ongoing and future projects. Coordinate all maintenance work orders and boarder notifications in partnership with the Stabling Manager. Track maintenance costs and allocations by boarder or department. Submit and monitor facility permits, including fuel, composting, and animal services. Schedule and maintain annual inspections and certifications for AEDs, fire extinguishers, sprinklers, and vector control. Serve as primary liaison between internal departments and Operations to manage cross-departmental maintenance needs. Safety & Emergency Planning Assist in emergency preparedness, planning, and management, including evacuation protocols. Maintain internal documentation to support proactive safety procedures and assist in real-time response during emergencies. Vendor & Inventory Management Maintain strong vendor relationships and ensure timely procurement of supplies and services. Assist with inventory tracking of essential materials such as shavings and alfalfa cubes. Special Events Coordination Act as the point of contact for special and private events impacting the equestrian side of the property. Use TripleSeat daily to communicate with the Private Events team and keep Operations staff informed of event logistics. Support operational needs of private events and ensure clear and timely communication with boarders and trainers regarding upcoming activity. Education and/or Experience Bachelor's degree in accounting, business, agriculture, equine science, or a related field preferred. 3-5 years of experience in operations, administration, or property management, preferably in an equestrian or multi-use venue setting. Strong understanding of equestrian facility operations and client service. Skills and Abilities Excellent communication, organizational, and time-management skills. Proficient in software platforms including AppFolio, Microsoft Office, and event management systems like TripleSeat. Ability to collaborate effectively with cross-functional teams and external partners. Strong attention to detail in billing, documentation, and recordkeeping. Ability to work in a fast-paced, dynamic environment with shifting priorities. Note The essential responsibilities of this position are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way implies that these are the only duties to be performed by the employee in this position. Base Salary: $70,304 - $75,000 per year, depending on experience. Benefits package includes: medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.
    $70.3k-75k yearly Auto-Apply 60d+ ago

Learn more about operations manager jobs

How much does an operations manager earn in Thousand Oaks, CA?

The average operations manager in Thousand Oaks, CA earns between $53,000 and $149,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Thousand Oaks, CA

$89,000

What are the biggest employers of Operations Managers in Thousand Oaks, CA?

The biggest employers of Operations Managers in Thousand Oaks, CA are:
  1. Western Alliance Bank
  2. GEM Mortgage
  3. US Tech Solutions
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