Operations manager jobs in Tustin, CA

Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.

Requirements Required 10-15 years in clinic operations, physician services, or multi-site practice management Strong hands-on experience with Billing/RCM (even if RCM was managed by a separate team) Experience scaling multi-location clinical operations Deep knowledge of credentialing, compliance, and clinical documentation workflows Proven leadership of distributed and/or overseas teams EMR/EHR proficiency and comfort with tech-enabled operations Track record of building operational systems, workflows, and SOPs Experience owning or contributing to operational P&L Preferred Experience in assisted living, senior care, or multi-specialty environments Experience opening or operationalizing physical clinic sites Familiarity with AI-enabled tools and workflow automation Experience training, onboarding, or enabling providers

Our Compensation & Benefits: • Recognition: Join an environment where hard work is recognized, appreciated, and rewarded. • Comprehensive benefits package including medical, dental, vision and life insurance • Paid time off to recharge and maintain a healthy work-life balance • Retirement Plan (401k) • Performances bonus and incentives: Whether you are in sales or administrative role, you will have a real opportunity to earn bonuses and get recognized for your results. Our Company: At Adriana's insurance, we believe that empowering our Team members is the key to our success. We invest in our employees, offering training, career advancement opportunities, and a culture that champions both personal and professional growth. Our Philosophy is growing together! With over 30 years of success and more than 40 offices across Southern California, we are expanding and looking for motivated individuals to join our team. What we're looking for: We are seeking a Director of Operations who is systems driven performance and data literate to analyze and manage our company's daily activities, focusing on efficiency, productivity, and aligning operations with strategic goals by overseeing staff, budgets, processes (like production, sales, quality). This position also ensures that the management team is providing the necessary tools within reasonable time to support improved performance, reduction in cost, and promotions of products and services. This position is responsible for developing models and performance management reports in support of strategic initiatives. Being responsible for the preparation and review of key financial statements and reports, as well as daily, weekly, monthly, and annual performance reports for the business units. In addition, this position provides training and guidance and technical and analytical expertise. This role contributes to the MRM strategy through advanced data analysis and reporting, providing management with an effective way to quickly identify their team's performance across various KPIs, allowing them to make sound decisions to impact results.Key Responsibilities Performance Management & Reporting: Develop comprehensive models and performance management reports in support of strategic initiatives. Help identify behavior patterns and automate. Financial Reporting & Analysis: Take primary responsibility for the preparation and review of key financial statements and reports, as well as daily, weekly, monthly, and annual performance reports for various business units. Strategic Contribution: Contribute significantly to the overall MRM (Management Resource Management) strategy through advanced data analysis, ensuring data-driven insights are actionable and timely. Technical & Analytical Support: Provide training, guidance, and technical and analytical expertise to team members and management, fostering a culture of data literacy and accuracy. Process Improvement: Identify and implement process improvements that support enhanced performance, cost reduction, and effective promotion of products and services. Qualifications to Apply Experience: Proven experience in a financial analyst, data analyst, or performance management role, preferably within a related industry. Technical Skills: Advanced proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI) and experience developing complex performance reports and financial models. Analytical Prowess: Strong analytical and problem-solving skills with an ability to translate complex data into actionable business insights. Communication: Excellent communication and presentation skills, with a demonstrated ability to train and guide others and present findings to senior management. Education: A bachelor's degree in finance, Accounting, Business Administration, Economics, or a related quantitative field is required. A master's degree or professional certification (CPA, CFA, etc.) is a plus. Bilingual: in English and SpanishPerks & Benefits: 401(k) Paid vacation. On-the-job paid training to set you up for success. Career advancement opportunities with leadership development programs. Health, dental, vision, and life insurance. Employee discounts on car insurance, life insurance, DMV services, and more. Salary pay with bonuses

New Office Location: Culver City, CA (December 2025) POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

Director/Regional VP of Operations - General Contractor - Education Sector - DSA Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities. Must Haves Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility. Bachelor's degree in Construction Management, Engineering, or a related field. Demonstrated success leading operations or large project portfolios exceeding $100M in total value. Strong background in general contracting with expertise in preconstruction, estimating, and project delivery. Exceptional leadership skills with a track record of mentoring and developing project management teams. Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners. Deep understanding of risk management, cost control, scheduling, and operational strategy. Proficiency with Microsoft Office Suite and industry-standard construction management software. Excellent communication, presentation, and decision-making skills. Unwavering commitment to safety, quality, and team success. Nice to Haves Experience in K-14 education, civic, and healthcare construction environments. Prior experience in a regional or divisional operations leadership capacity. Advanced degree (MBA, MS in Construction Management, or similar). Familiarity with lean construction methodologies and continuous improvement frameworks. Proven success implementing operational efficiencies or standardization initiatives. Active involvement in professional associations or community organizations. Familiarity with California DSA (Division of the State Architect) processes and compliance. Responsibilities Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably. Provide strategic direction, leadership, and mentorship to project management and field operations teams. Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives. Foster a culture of accountability, innovation, and continuous improvement. Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals. Build and maintain long-term relationships with key clients, consultants, and trade partners. Drive operational consistency across teams and promote best practices in project delivery. Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations. Represent the company in industry and community forums to strengthen its market presence. Champion the organization's core values.

With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions. Position Overview/Job Summary: The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives. Essential Functions: Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance. Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan. Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders. Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership. Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost. Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards. Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals. Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions. Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations. Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget. Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators. Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost. Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team. Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met. Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations. Partner with Quality Assurance to ensure all products meet or exceed customer expectations. Develop and manage contractors and vendors in accordance with Company's policies and procedures. Lead the sustainability and environmental programs Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards. Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability. Prepare and manage the annual operating and capital budgets. Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met. Develop and maintain vendor and contractor relationships in line with company policies. Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget. Oversee capital projects and operational upgrades to enhance productivity and efficiency. Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals. Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments. Serve as a key representative of the plant in corporate reviews and audits. Maintain positive employee relations and a collaborative workplace culture. Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives Other duties as assigned Skills/Qualifications: College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus. 10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods. Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards. Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems. Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus. Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required. Excellent verbal and written communication skills Bilingual English Spanish is highly preferred. Physical Requirements Must be able to work in a sitting or standing position for extended periods in a manufacturing environment. Manual dexterity to perform data entry functions. Ability to bend, pull, stoop, and reach to perform functions. Ability to lift up to 35 lbs. May be exposed to heat, fumes, noise, and humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must be able to communicate effectively orally and in writing. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises. Equal Employment Opportunity Statement Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Job Title: Business Operations Manager HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America. Key Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions. Qualifications: Bachelor's degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. It's a bonus if you have: Bilingual proficiency in Korean and English. Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range: The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us: At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits: Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.** Salary Range: $100,000-$130,000/year

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

Job Title: Operations Manager - Process Automation Reports to: Sr. Director, Operational Excellence FLSA Status: Exempt Employment Status: Full-time regular About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.

Operations Manager - Heavy Industrial Mechanical Construction (Water/Watewater) 💰 Compensation: $225K-$250K + performance incentives (up to 30%) About the Role We're conducting a confidential search for a senior Operations Manager to lead Heavy Industrial Mechanical Construction (HIMC) operations across Southern California. This is a high-impact leadership role with full P&L responsibility, overseeing large-scale water/wastewater projects and driving operational excellence, safety culture, and client relationships. What You'll Do Lead all HIMC operations in Southern California, ensuring profitability and performance. Mentor and develop PMs, Engineers, and Superintendents; enforce safety and quality standards. Oversee project setup, CPM scheduling, and change management processes. Maintain strong client relationships and negotiate subcontract terms. Provide strategic input to senior leadership and implement process improvements. What We're Looking For Education: Bachelor's in Engineering (Civil, Mechanical, Environmental, Chemical), Construction Management, or related field. Experience:15+ years managing water/wastewater construction projects for public agencies. Proven success with projects $100M+ and full P&L responsibility. Strong background in self-performed work (civil, concrete, piping, mechanical systems). Technical Expertise: Water/wastewater treatment facility construction, process piping, mechanical systems, commissioning. CPM scheduling (MS Project, Primavera P6) and project management tools (Vista, Procore, PM Web). Leadership Skills: Ability to inspire and hold teams accountable; strong communication and client relationship management. Other: Valid driver's license; frequent travel across Southern California. Preferred: PE, PMP, or DBIA certification; experience with design-build/CMAR; established SoCal agency relationships. What's Offered Competitive base salary + performance incentives. Comprehensive benefits, 401(k), PTO, and company vehicle/car allowance. Leadership role with autonomy and career growth opportunities.

At Populate, we are building AI-native software that removes operational friction across healthcare practices-for clinicians, staff, and patients. Our platform includes a next-generation EMR as well as Rachel, a voice-AI agent that integrates directly with existing EMRs and practice systems. Rachel handles patient-facing and administrative workflows such as intake, follow-ups, scheduling support, documentation, and other high-volume operational tasks. Together, our products combine voice AI, agentic workflows, and deep healthcare integrations to dramatically improve the day-to-day experience of healthcare teams. Headquartered in Carlsbad, CA, Populate operates in a fast-moving, collaborative environment where ownership is high, customer proximity is constant, and product decisions are driven by real-world usage. Role Overview - Must be already located within 40 minutes of Carlsbad in order to apply We are hiring a Product Operations Manager to be deeply embedded with customers and directly responsible for improving the end-to-end user experience across our products. This is a highly customer-facing, hands-on role ideal for someone with 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent) who wants to move from advising clients to building and iterating on real products used daily in production environments. You will spend significant time with clinicians, staff, and administrators-observing workflows, identifying friction, and partnering with Product and Engineering to design, test, and ship improvements. What You'll Do Customer & User Experience Work directly with customers to understand clinical, administrative, and patient-facing workflows Observe real-world usage of Populate and Rachel to identify breakdowns, friction, and unmet needs Translate customer pain points into concrete product and UX improvements Hands-On Product Improvement Design and iterate on user experience flows across voice AI, agentic workflows, and EMR integrations Partner with Product and Engineering to define requirements, test solutions, and validate outcomes Rapidly prototype and refine workflows based on customer feedback Voice AI & Agentic Workflow Optimization Improve customer-facing voice AI experiences, including conversation flow, accuracy, and trust Help design and refine agentic workflows that automate patient and staff tasks end-to-end Support human-in-the-loop processes to ensure reliability in high-stakes healthcare settings Cross-Functional Execution Act as the bridge between customers and internal teams Ensure customer commitments, product behavior, and implementation reality stay aligned Drive initiatives from problem definition through delivery and adoption Measurement & Outcomes Define what “success” looks like from the customer's perspective Track adoption, satisfaction, and workflow efficiency improvements Close the loop by validating that shipped improvements actually solve customer problems What We're Looking For Required 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent Willingness to work ~2 days per week in person in Carlsbad - must be already located within 40 minutes of Carlsbad in order to apply Strong customer-facing experience with the ability to build trust quickly Exceptional problem structuring and synthesis skills Ability to move from qualitative insight to concrete product changes Clear, concise communicator comfortable working across technical and non-technical teams High ownership mindset and willingness to be hands-on Nice to Have (Not Required) Exposure to healthcare workflows, EMRs, or regulated environments Experience working with AI-driven or workflow automation products Interest in UX design, service design, or human-centered design Why This Role Daily interaction with real customers and real workflows Direct influence over product and user experience decisions Opportunity to shape voice AI and agentic workflows used in live healthcare environments Steep learning curve with a clear path into senior product, design, or operations leadership Work directly alongside CEO Compensation & Benefits Competitive salary and meaningful equity Hybrid work environment with flexibility Comprehensive benefits package A culture that values customer empathy, speed, and ownership Final Note This role is not a traditional operations or analytics position. It is for someone who wants to be in the field, in the product, and close to customers, helping turn complex AI capabilities into simple, trusted experiences.

Operations and Business Performance Manager Semiconductor Packaging and Photonics ERP Lead, High Mix Low Volume Environment The Operations and Business Performance Manager owns day to day factory operations within a high mix low volume semiconductor packaging and photonics environment and serves as the commercial and operational heartbeat of the business. This role is responsible for scaling a growing operation, improving operational leverage quarter over quarter, and leading the Epicor ERP 11 implementation to enable data driven decision making. Success is defined by faster execution, right first-time quality, improved throughput, stronger gross margins, and increased customer confidence. Key Responsibilities Operational Leadership and Scale Up Own end to end production across semiconductor packaging, photonics, and optical alignment to meet delivery, quality, and cost targets. Develop and execute scalable capacity plans covering labor, equipment, and suppliers to support demand growth without compromising quality. Establish effective sales and operations planning rhythms and master scheduling to balance product mix and constraints while protecting customer commitments. Commercial and Financial Ownership Apply strong business judgment to daily decisions by rapidly assessing cost, pricing, and margin impacts. Partner closely with Sales and Finance on quoting and value based pricing activities. Validate bills of material, routings, cycle times, and cost rollups to protect and expand margin. Improve operational leverage by increasing contribution margin per labor hour and reducing cost of goods sold through yield improvement, cycle time reduction, and material flow optimization. Own and act on key performance indicators tied to revenue, margin, and cash including on time delivery, gross margin percentage, work in process turns, inventory accuracy, scrap, rework, and labor productivity. ERP and Data Enablement Lead the Epicor ERP 11 deployment, configuration, and adoption across operations and engineering. Establish accurate bills of material, routings, lot genealogy, and real time visibility into work in process and constraints. Build dashboards and reporting to support schedule adherence, yield performance, and operational decision making. Drive strong data governance, data hygiene, and standardized processes to ensure repeatable, fact based execution. Continuous Improvement Implement Lean and continuous improvement practices across scheduling, material flow, and work in process management including Kanban, SMED, SPC, and visual management. Reduce touch time, improve first pass yield, and shorten lead times through structured Kaizen events and standard work. Create a culture of measurement, improvement, and sustainment that delivers compounding gains in operational leverage. Customer and Supplier Interface Own production readiness reviews, schedule commitments, and build status communication with key customers. Partner with Procurement and Supply Chain to ensure supplier readiness, negotiate cost and quality improvements, and develop dual sourcing strategies to manage risk and cost. Team Leadership Lead and develop cross functional teams including technicians and engineers. Set clear priorities, coach structured problem solving, and reinforce behaviors that improve quality, speed, and margin performance. Qualifications and Experience Eight or more years of experience in advanced electronics manufacturing or similar environments with demonstrated success scaling high mix low volume operations. Hands on ERP implementation experience including configuration, adoption, and data governance. Epicor experience strongly preferred, SAP also acceptable. Strong commercial acumen with an intuitive understanding of cost, price, and margin and experience supporting quotes and value-based pricing. Proven track record improving gross margin and operational leverage through continuous improvement, scheduling optimization, and material flow design. Comfortable working with financial and operational metrics including cost of goods sold, contribution margin, overall equipment effectiveness, and work in process turns. Lean or Six Sigma toolkit with the ability to lead Kaizen events and lock in standard work. Strong communicator with customers and suppliers who is decisive, data driven, and hands on in execution.

The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing. Key Responsibilities 1. Full Hub Operations Management (Inbound / Outbound / Sortation) Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling. Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance. Ensure accurate and efficient sortation processes aligned with operational SLAs. Adjust labor and workflows based on daily volume fluctuations and operational demands. 2. Workforce & Shift Management (Three-Shift Operation) Lead three operational shifts and supervise 100+ employees (in-house and outsourced). Oversee shift scheduling, attendance, labor planning, and performance evaluations. Maintain strong coordination with staffing vendors to ensure stable labor supply. 3. Daily Floor Management Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks. Maintain a safe, organized, and high-performing floor environment. Resolve operational issues, bottlenecks, and safety concerns promptly. 4. Recruitment, Training & Team Development Support hiring activities for inbound, sorting, and outbound positions. Provide training on operational procedures, safety standards, and productivity expectations. Develop strong shift leadership and foster a high-performance culture. 5. Quality, Accuracy & Continuous Improvement Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies. Conduct root cause analyses and implement corrective actions. Utilize KPIs and operational data to improve efficiency and reduce cost. 6. Cross-Hub Coordination Coordinate volume balancing, overflow handling, and resource support across hubs. Align inbound/outbound schedules with transportation teams. Collaborate with customer support and regional operations to resolve service issues. 7. Safety & Compliance Enforce OSHA and company safety standards across all operational areas. Conduct safety audits, incident investigations, and follow-up corrective actions. Qualifications Experience: 3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments. Experience managing large teams (100+ employees), including outsourced workforce. Prior experience with inbound/outbound dock operations and high-volume sortation preferred. Skills & Competencies: Strong leadership, execution, and decision-making under pressure. Excellent communication and cross-functional coordination skills. Data-driven mindset with ability to analyze KPIs and drive improvements. Flexibility to support night shifts, weekends, or rotating schedules. Preferred: Experience in last-mile logistics, linehaul operations, or automated sortation systems. Familiarity with WMS/TMS or scanning/sortation technology. OSHA certification or related safety training.

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio video metadata continuity of all live event feeds The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams teleport facilities and technology vendors Responsibilities: Responsible for transmission coordination and check-in for live events following the broadcast schedule Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble free broadcasts Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events Maintain working knowledge of the company's transmission networks and their capabilities Maintains working knowledge and can execute transmission triage procedures Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event Troubleshoot Investigate Document and Communicate a root cause analysis for any service interruption or anomaly on any streams Must know about IP transmission and IP video workflows Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs Interacts with transmission carriers to resolve issues escalations maintenance and overall performance Establishing standard operating procedures for all transmission technologies activities which include audio video and communications check in and QC process for remotes outgoing transmission activity and ingest Provides quality control and support to all departments in need of feeds assistance Partner with engineering teams to troubleshoot higher level problems Assist in equipment testing and configuration as needed Qualifications BS/BA Degree or Knowledge of OTT video distribution contribution technology and architecture A year experience working within the Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment Direct experience working with IP based or fiber based transmission workflows and vendors is preferred Understanding of MVPD based linear ecosystem and working knowledge of OTT video distribution technology architecture including experience with video transport protocols such as RTP RTMP SRT UDP Zixi RIST HLS MPEGDASH Understanding digital audio video fundamentals compression technologies distribution formats and associated technologies such as Multicast and Unicast video distribution MPEG Video 24 HEVC MPEG2 TS Video and Audio Codecs AVC HEVC AAC EAC3 ATMOS HDR SCTE35 ESNI signaling closed captions QAM video distribution and ad splicing Ability to assess and troubleshoot video and audio quality Experience with cloud based infrastructure Demonstrated ability to prioritize under time constraints and work successfully in a fast paced environment independently Operate both independently and as part of a broader team balance multiple tasks and projects simultaneously in a results oriented environment Willingness and open availability to work flexible hours including nights and weekends to meet the 24*7 operational needs Knowledge of leading streaming technologies including UHD 4K HDR and low latency Passion for new technologies sports and entertainment Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives. Key Responsibilities: Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships. Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals. Troubleshoot and resolve complex software and application issues in a timely and effective manner. Lead integration efforts across applications, driving system enhancements and performance improvements. Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making. Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization. Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications. Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards. Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits: High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism. Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect. Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency. Direct & Positive Communicator: Communicates expectations clearly and constructively. Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities. Caring Leader: Values team well-being and builds trust through genuine support. Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability. Holds Self and Others Accountable: Leads by example and follows through on commitments. Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture. Qualifications: Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience). 5+ years of experience managing ERP systems and enterprise applications. Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar. Strong analytical, troubleshooting, and problem-solving skills. Experience with application integration, system customization, and vendor management. Excellent communication and collaboration skills across technical and non-technical teams. Knowledge of IT compliance, security, and governance best practices.

Job Title: General Manager Department: Executive Office Supervision Exercised: Hotel Department Heads Supervision Received: VP of Operations The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability. MINIMUM REQUIREMENTS Education Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. High school diploma or equivalent with extensive hospitality management experience considered. Experience Minimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager. Proven success in hotel operations, sales, financial performance, and team leadership. Experience with branded hotel systems and compliance standards preferred. Skills and Knowledge The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Strong leadership, organizational, and interpersonal skills. Excellent financial management, forecasting, and analytical abilities. Proven ability to drive sales initiatives and maintain key client relationships. Strong communication and presentation skills, both verbal and written. Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools. Demonstrated ability to foster teamwork and uphold service and brand standards. JOB DUTIES Leadership & Operations Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations. Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals. Conduct daily property tours of operational departments, addressing issues proactively through department heads. Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives. Participate in Manager-on-Duty (MOD) coverage as scheduled. Ensure all departments adhere to established productivity levels and checkbook accounting procedures. Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards. Maintain procedures for handling the hotel safe and conduct monthly safe audits. Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance. Financial Management Meet all financial review deadlines and corporate reporting requirements. Conduct monthly financial reviews with department managers and supervisors. Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions. Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed. Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars. Conduct monthly credit meetings and actively participate in hotel credit and collection policies. Sales & Revenue Generation Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals. Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships. Meet with on-site contacts and clients regularly to support ongoing business development and retention. Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned. Talent Development & Compliance Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions. Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures. Provide development opportunities through training, mentorship, and participation in corporate training programs. Ensure service and brand standard training occurs regularly in each department. Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement. Ensure fair and equitable treatment of all employees in accordance with company and brand policies. Adhere to and enforce all HRIL/MWTH and brand management policies, training new managers to ensure full compliance. Guest Relations & Property Standards Maintain a strong presence throughout the property, building relationships with guests, associates, and clients. Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections. Ensure training and accountability for guest service excellence across all departments. Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy. Additional Responsibilities Complete required corporate training modules and certifications as assigned. Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.

Lucky Find Hospitality is seeking a General Manager for our 48-key beachfront, luxury-lifestyle hotel in Venice Beach, CA! Hotel is currently in the final stages of construction 4-star quality of product & caliber of service 48 Rooms & Suites + Guest Restaurant + Rooftop Bar/lounge Role will transition from pre-opening Project Management into a Hotel Operations role Hotel has a direct beachfront / boardwalk location with ocean views Restaurant & Rooftop are guest-only facilities (not open to the public), so predictable demand levels & easy to manage Ideal start date: January 1, 2026 Company Description Lucky Find Hospitality™ is a globally recognized ultra-boutique hospitality development, ownership, and management company. We specialize in acquiring, developing, and operating high-yield sub-60-key hotels, resorts, and glampsites throughout the United States, LATAM, UK, and Europe. Based in San Diego, California, and London, UK, we have a proven track record of successful projects and strong capital partnerships. Our diverse expertise spans traditional and ultra-boutique hospitality sectors, including site selection, conceptual design, construction, pre-opening management, and operations management. Role Description This is a full-time, on-site role for a Hotel General Manager to help with pre-opening efforts, opening operations and full-time management. This hotel is located on the boardwalk in Venice Beach, Los Angeles, CA. The Manager will oversee the pre-opening phases of development and ensure a seamless transition to full operations. Responsibilities include project management, coordinating with various vendors, contractors and teams, procurement, staff recruitment and training, and setting up operational procedures, as well as organizing, tracking, planning and budgeting throughout each phase leading to opening and regular hotel operations. Qualifications Strong Communication and Customer Service skills Experience in Hotel Operations Knowledge of Food & Beverage operations Proven project management experience in hospitality pre-opening projects Proven Hotel General Manager experience at similar-sized/styled properties Hotel Financial Management & Budgeting experience Strong administrative skills & highly organized Ability to work on-site in Venice Beach, CA Excellent problem-solving and organizational skills Bachelor's degree in Hospitality Management, Business Administration, or related field Proven track record in luxury boutique hospitality properties.