Manager- Plant Operations-Jersey City Medical Center-Jersey City-NJ
Operations manager job in Jersey City, NJ
Job Title: Manager
Department: Plant Operations
Status: Full-Time
Shift: Day
Pay Range: $68,724.00 - $97,073.00 Annual
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics.
As the Manager, Plant Operations, a typical day might include the following:
• Coordinating maintenance programs for the medical center and off-site facilities
• Participating in regular Environment of Care rounding to identify needed repairs or improvements
• Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed
• Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant
• Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs
• Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets
This role might be for you if:
• You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment
• You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations
• You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes
• You are comfortable working within a project-based, deadline-driven setting
• You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment
To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!
Provider Engagement and Performance Manager
Operations manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Senior Director / VP of Operations
Operations manager job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
Director, Healthcare Operations
Operations manager job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Director of Operations
Operations manager job in New York, NY
Required Skills & Experience
- 5+ years of experience managing complex operational workflows ideally in a home care or healthcare setting - Strong skills in designing, implementing, and improving operational processes. - Proven ability to lead cross-functional teams and foster a culture of accountability. - Experience leading and collaborating with marketing departments - Ability to manage relationships across multiple stakeholders with competing priorities.
Nice to Have Skills & Experience
- Experience in home health industry
Job Description
Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.
Director of Cloud Operations - VmWare, Azure, Citrix
Operations manager job in New York, NY
The Director of Cloud Operations is responsible for leading and advancing the organization's hybrid infrastructure across Azure cloud and on-premises systems, ensuring stability, scalability, and compliance across all environments. This role oversees a team of cloud and infrastructure engineers supporting Azure, Microsoft 365, VMWare, Citrix, Networking, and various clinical workloads. This team designs, plans, & implements technical solutions to business, clinical and or technical problems as needed.
The Director will play a key role in migrating on-premises workloads to cloud-based equivalents (e.g., voice,
identity, data platforms), driving automation and identity access management (IAM) strategies, and maintaining strong disaster recovery and business continuity capabilities.
This position combines strategic leadership with hands-on technical oversight, ensuring that systems are secure, cost-optimized, and aligned with organizational and regulatory (HIPAA/HITRUST) requirements.
DUTIES AND RESPONSIBILITIES:
1. Lead and mentor the Cloud Operations and Infrastructure team, including but not limited to systems administrators, Network, Telecom, & Cloud engineers.
2. Define and execute the hybrid infrastructure roadmap, driving migration of on-premises workloads to Azure or equivalent cloud environments.
3. Partner with IT leadership to align infrastructure initiatives with business objectives and compliance frameworks.
4. Oversee policies, processes, and governance to ensure operational excellence, system uptime, and cost efficiency.
5. Manage daily operations for all infrastructure including but not limited to Azure, Microsoft 365, VMware and Citrix environments.
6. Ensure high availability, performance, and security across hybrid systems.
Lead automation initiatives for user account provisioning, lifecycle management, and SSO integration using tools such as Entra ID, SCIM, and PowerShell.
8. Oversee monitoring, capacity planning, and incident response across all infrastructure layers.
Lead implementation and maintenance of a comprehensive Disaster Recovery and Business Continuity Plan, ensuring regular testing and continuous improvement.
10. Optimize resource usage and cost management across environments.
11. Partner with the Security and Compliance teams to ensure adherence to HIPAA, HITRUST, and NIST standards.
12. Manage IAM frameworks, conditional access, and identity governance across cloud and on-prem environments.
13. Oversee patching, vulnerability management, and endpoint compliance.
14. Ensure all solutions meet internal audit and regulatory requirements.
15. Collaborate with application, networking, and security teams to support integrated DevOps and automation practices.
16. Coordinate migration projects for workloads such as VoIP, data storage, and applications from on-prem to Azure.
17. Manage vendor relationships and ensure service levels meet organizational expectations.
18. Stay current with emerging technologies and propose improvements to strengthen resilience and efficiency.
EDUCATION AND EXPERIENCE:
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
5+ years of progressive leadership experience managing IT infrastructure & cloud operations teams.
8+ years of experience in systems engineering, infrastructure management & cloud architecture.
Demonstrated expertise with: Microsoft Azure, Microsoft 365 (Exchange, Intune, SharePoint, Teams, OneDrive), Identity & Access Management (IAM), Entra ID, MFA, and SSO.
Experience managing VMWare, Citrix, and Mitel environments.
Experience with Manage Engine ITMS, including Service Desk, Endpoint Central, or similar tools.
Experience leading Disaster Recovery planning and execution.
Working knowledge of healthcare IT and regulatory frameworks (HIPAA, HITRUST, NIST).
Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate preferred.
10. ITIL v4 certification desired.
KNOWLEDGE, SKILLS, AND ABILITIES:
a. Microsoft Windows Server operating systems
b. Microsoft 365 services (Exchange, Intune, SharePoint, Teams, OneDrive, etc.)
c. Azure infrastructure and networking (VNets, firewalls, VPNs, routing)
d. M365 Security and Compliance portal
e. Hybrid Microsoft Azure/on-prem Active Directory, Group Policy, DNS
f. Azure SSO Federation/Integration, SCIM automated user provisioning
g. Azure Enterprise Apps
h. Multi-Factor Authentication and conditional access policies
i. M365 Cloud license management
j. SSL certificate management
k. Cloud technologies: Azure, AWS, Google
l. Office Applications: Outlook, OneNote, Excel, Word and PowerPoint and integration points
with SharePoint Online m. n. o. p. CLI and scripting skills (PowerShell, python, etc.)
Networking concepts (i.e., Firewalls, VLANs, IP subnetting, IP routing, VPN, etc.)
Email authentication/verification methods (SPF, DMARC, DKIM)
Encryption technologies (i.e. SSL, TLS, HTTPS, SSH, etc.)
20. Strong leadership, coaching, and communication skills.
21. Proven ability to manage cross-functional teams and large, complex projects.
22. Capacity and resource planning capabilities and knowledge of associated relevant tools
23. Regulatory compliance experience
24. Exceptional work ethic and time management skills
25. Ability to work well independently and/or as part of a team
26. Strong communication skills and a commitment to customer service
PHYSICAL DEMANDS:
1. Occasional travel to Health Centers and other locations as needed within the NYC area.
WORKING CONDITIONS:
Hybrid role, starting with 4 days onsite, but eventually and once established moving to 3 days on site and 2 days remote
AMAZING Benefits with 2 pension plans!!!
Director of Operations
Operations manager job in Westbury, NY
Delivering Quality Products with Speed, Value, and Exceptional Customer Service - Our Commitment to Excellence and Affordability
At Maxima Apparel, we're on a mission to revolutionize the speed-to-market manufacturing and design industry, setting new benchmarks for agility and innovation. Our production platform proudly serves some of the industry's leading names. As we continue to expand our portfolio of brands and licenses, we're on the lookout for a driven and visionary Director of Operations to take the helm and lead our Pro Standard brand to greater heights.
You'll love this role if…
· You are deeply committed to delivering high-quality products in a timely manner.
· You excel at collaborating across teams to ensure seamless processes and timelines.
· You thrive in a fast-paced environment where attention to detail is crucial.
· You have a passion for analyzing data and providing valuable insights for continuous improvement.
What you'll do…
As a Director of Operations at Maxima Apparel Corp, you will play a vital role in our mission to deliver high-quality products efficiently.
Lead Operational Excellence: Oversee and enhance customer service, data entry, inbound logistics, and outbound logistics processes to ensure top-notch operational performance.
Drive Productivity: Take charge of the Operations department's productivity and Key Performance Indicators (KPIs) to meet and exceed organizational goals.
Manage Order Flow: Efficiently manage the open order file, optimizing inventory management, and conducting regular reviews to ensure timely customer deliveries.
Streamline Shipping: Develop and implement shipping best practices, aiming to minimize logistics expenses while adhering to routing manuals and compliance standards.
Data Analysis: Create, analyze, and utilize reporting tools to evaluate various operational aspects, identifying opportunities for improvement.
Process Improvement: Enforce adherence to Standard Operating Procedures (SOPs), regularly review and analyze processes for efficiency, and propose necessary changes and modifications.
Collaborate with 3PL Partners: Work closely with third-party logistics providers (3PLs) to prioritize shipments, seek new partnerships, negotiate pricing, volumes, and forecasts.
Routing Compliance: Ensure compliance with customer routing requirements, managing and tracking adherence.
Team Management: Organize and oversee tasks, targets, and performance of the Operations department, with the ability to reallocate resources based on data-driven insights.
Special Projects: Undertake special projects as needed, contributing to departmental and organizational initiatives.
Onboarding and Training: Facilitate the onboarding of new staff, introducing them to relevant processes (RLM and SOPs), and providing user training.
Performance Reviews: Conduct staff performance reviews and provide valuable feedback to upper management.
Adaptability: Be prepared to take on additional responsibilities and projects as assigned by management to support company growth.
Travel for Improvement: Travel for training and quality improvement efforts in the US and satellite offices in China and India.
Offshore Resource Leveraging: Train and leverage offshore back-office resources to enhance customer service, analytics, and process-based functions within the department. Proficiency in Mandarin or Hindi is a plus.
You should have…
Team Management Experience: Demonstrated previous experience in effectively managing and leading teams.
Strong Leadership Skills: Excellent leadership abilities to guide and inspire your team towards achieving operational excellence.
Distribution and Operations Expertise: A proven track record with 5+ years of experience in distribution and operations, showcasing your deep industry knowledge.
EDI Proficiency: Essential expertise in EDI (Electronic Data Interchange), particularly in Raw Data analysis of 850/860 data.
Microsoft Suite Proficiency: Strong proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook to navigate and analyze data effectively.
Independent and Collaborative: Ability to work both independently and collaboratively within a team, fostering a cohesive work environment.
Prioritization Skills: Skillful at prioritizing tasks and handling multiple responsibilities in a dynamic, fast-paced work setting.
Adaptability: Demonstrated capability to adapt seamlessly to ever-changing work environments and situations.
Positive and Professional Attitude: A positive, professional demeanor that contributes positively to workplace culture.
Effective Communication: Excellent written and verbal communication skills to facilitate clear and productive interactions.
Attention to Detail: Exceptional attention to detail to ensure precision in tasks and processes.
Process Building Experience: Proven experience in process building, technology development oversight, and successful execution of business plans.
Can-Do Attitude: A proactive "can-do" attitude that drives innovation and solutions in challenging situations.
Salary Range: $100,000 - $175,000 annually
Why Choose Maxima Apparel
· Competitive compensation
· Health insurance
· Flexible PTO
· And more…
About Maxima Apparel
Maxima Apparel Corp is a leading sportswear and licensed apparel brand collective known for its high-quality products. With a primary focus on men's and women's licensed apparel, outerwear, and headwear, we have established a strong presence in the market. Our success is built upon prestigious brands, a commitment to delivering products quickly with exceptional quality, competitive pricing, and outstanding customer service.
At the heart of our brand collective is PRO Standard, a licensee affiliated with the NBA, MLB, NFL, NHL, and over 150 esteemed colleges and universities. PRO Standard stands out as a premium athletic brand, known for its unique lifestyle approach to the Sports Licensed market.
Maxima Apparel is dedicated to being a fast and agile manufacturer and design house in the industry, serving some of the best names in the business. As we expand our portfolio of brands and licenses, we remain focused on delivering the highest standards of quality and service to our customers. Join us and be part of a dynamic team that is setting new standards in the industry.
EOE
Operating Room Manager
Operations manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Operations Manager
Operations manager job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Ecommerce Operations Manager (Ref: 193306)
Operations manager job in New York, NY
Title: Ecommerce Operations Manager
Salary: $110,000 - $115,000 per year base + benefits
Industry: Retail
Contact: ********************************
The E-Commerce Operations Manager is responsible for optimizing and overseeing daily online retail operations to ensure seamless customer experience and efficient business processes. This role bridges merchandising, fulfillment, customer service, marketing, and technology teams to drive operational excellence, improve efficiencies, and support revenue growth. The ideal candidate is highly organized, analytical, and experienced with e-commerce systems, logistics workflows, and data-driven decision-making.
Job Responsibilities:
Oversee daily site functionality ensuring product accuracy, pricing updates, promotional setup, and customer experience alignment.
Manage product uploads, categorization, site navigation, and inventory feeds.
Conduct regular QA of product pages, checkout flows, landing pages, and site search.
Partner closely with warehouse/fulfillment team to ensure accurate and timely order processing and shipping.
Monitor order flow, backorders, cancellations, and operational bottlenecks; develop solutions to prevent service interruptions.
Manage reverse logistics, including returns processing and exchanges workflow improvements.
Track and report KPIs including order volume, fulfillment SLAs, return rates, conversion friction, and operational costs.
Develop dashboards and operational scorecards to support ongoing improvement initiatives.
Serve as a key user and administrator for e-commerce platforms, OMS, WMS, and related tools.
Participate in platform enhancements, testing, and integrations with third-party apps.
Job Requirements:
Bachelor's degree in Business, Supply Chain, Operations, or related field.
3-6 years of e-commerce operations or supply chain experience (retail or consumer goods preferred).
Strong understanding of e-commerce platforms (e.g., Shopify, Magento, BigCommerce, Salesforce Commerce Cloud).
Experience with OMS, WMS, ERP and/or marketplace integration tools.
Experience with 3PL management.
Familiarity with digital analytics platforms (Google Analytics, Looker, Tableau).
Advanced Excel / Google Sheets proficiency; comfortable analyzing data and building reports.
Excellent organizational, communication, and project management skills.
Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment.
Healthcare Operations Manager- MultiUnit- Bronx
Operations manager job in New York, NY
Healthcare Operations Manager
+MEDRITE Urgent Care
MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences.
The Center (Practice) Manager will Report to the Regional Operations Team.
Core Competencies:
Ownership Mentality
o Shows personal commitment to organizational mission through action.
o Follows through on commitments, takes accountability for actions, and ensures others do the same.
o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
Acts with Urgency
o Quickly assesses challenges, counters with solutions, and is confident under pressure.
o Quickly adapts to changes in situations and can adjust approaches.
o Anticipates obstacles and plans accordingly.
Exudes Positivity
o Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
o Builds strong constructive relationships with people similar and different from self.
o Remains positive in the face of obstacles and adversity.
Job Description:
The Center (Practice) Manager will:
· Communicate effectively across all channels of the organization.
· Spend 90% of their on the Center Floor, working, coaching, and developing Center Team.
· Enter their schedule into the Core scheduler monthly.
· Achieve a Network Promoter Score (NPS) of 85% or greater monthly.
· Possess cross-functional knowledge of all roles in the center with the ability to support as needed.
· Collaborate with providers in the center on an ongoing basis to ensure team alignment.
· Foster a culture of collaboration within the center and across the district, enhancing the patient experience.
· Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process.
· Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle.
· Onboarding and training new team members.
· Quickly address performance issues with the District Manager and Human Resources Business Partner.
· Respect Confidentiality at all levels.
· Assessing talent and creating a succession plan for team members using resources and career development plans.
· Coach and provide feedback on performance with consistency.
· Seek ways to recognize and reward the performance of team members.
· Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.)
· Address patient concerns and feedback with immediacy.
· Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team.
· Manage the financial resources for the assigned center in partnership with the Center Manager.
· Ensure the Occupational health journey is flawlessly executed.
· Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities.
· Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center.
· Creating schedules and processing payroll for centers.
· Ensure compliance with all standard operating procedures within the assigned center.
· Ensure the quality of lab processes in partnership with providers and medical assistants.
· Assume other duties as assigned and warranted.
Functional Competencies:
• People
o Builds Effective Teams:
§ Attracts Top Talent.
§ Drives Engagement of all team members.
§ Develops Talent.
§ Patient Focus.
• Performance:
o Drives Results
§ Persists in accomplishing goals and objectives despite obstacles and setbacks.
§ Has a track record of exceeding goals.
§ Helps others achieve results.
• Process:
o Operational Excellence
§ Anticipates and executes changes in policies, practices, and trends.
§ Leverages knowledge of business drivers to execute strategy and guide the team's actions.
§ Plans and prioritizes work to meet commitments aligned with organizational goals.
§ Ability to apply the right resource to the correct process.
Salary: $65,000- $75,000
Minimum Qualifications:
· Bachelor's degree or equivalent. ( Healthcare Preferred)
-Leadership Experience Required.
· Ability to lead by example and model the way.
· Strong written and verbal communication skills.
· Excellent organizational and time management skills.
· Minimum of 45 hours per week.
· Ability to cover and support staff shifts as necessary.
· Ability to adapt to a fast-paced environment.
· Keen attention to detail.
· Problem-solving and troubleshooting skills.
· Comfortable in a fast-paced environment.
· Leadership experience required.
· Excellent oral and interpersonal skills.
· Excellent communication skills.
· Proficient with MS Excel, Word, and PowerPoint.
*Benefits
· Outstanding growth opportunities.
· Paid Time Off.
· Medical, Dental, and Vision Insurance.
· 401k match.
Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Urgent Care
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Operations Manager
Operations manager job in New York, NY
We are a luxury lifestyle brand rooted in lingerie and sexual wellness brand that inspires confidence, independence, and imagination and celebrates intimacy. When we launched in New York in 2005 as an experiential mecca for insiders seeking a refined perspective on sensuality and seduction, we quickly built an iconic reputation -one whisper at a time. With fabrics sourced from the finest mills across the world, and delicate pieces handcrafted in our New York City atelier with couture-like precision, every KIKI DE MONTPARNASSE piece feels luxurious, unique, and subtly provocative. Covet. Experience. Enjoy.
JOB PURPOSE
At KIKDM, you will be the primary point of contact in the Operations chain for our wholesale customers, the Operations Manager is responsible for managing the full back lifecycle of wholesale orders-from ensuring orders are edited post entry if necessary, to invoicing customers, to ensuring receivables are being met according to customer terms.
This role demands frequent communication, both written and verbal, with wholesale partners and internal stakeholders. It involves strong teamwork and close collaboration with multiple departments across the organization.
You will operate in a fast-paced environment, performing a variety of tasks to ensure the timely and accurate fulfilment of KIKIDM products.
RESPONSIBILITIES
Account Management
· Prepare and edit order confirmations and send to customer
Raise orders for replenishment and store openings/events
Process cancellations, credits, debits, returns of faulty and non-faulty goods
Work closely with the accounts receivable team to reconcile invoices/investigate discrepancies/raise proforma invoices / follow up accounts credit release
Support with other customer fulfilment activities in retail and outlet channels as required.
Provide daily activity reports as needed by the business, leadership or account
Production Team/Transportation
Monitor order to shipment flow to ensure timely shipping and coordinate with wareshouse. Work closely with transportation team and manage customer delivery booking in partnership with carriers.
Prepare shipments according to customers' requirements, export procedures and provide instructions to wareshouse. Request updates on available goods/QC release etc.
Arrange and coordinate returns as required.
Order Management
Participate in communication of shortages, vendor delays and re-timings etc to the region/customers.
PERSONAL PROFILE
Required
Operations experience within the fashion industry
Very good to advanced Excel skills in order to produce reports and interpret large amounts of data
Excellent verbal and written communication skills
ERP experience
Understanding of order lifecycle activities
Understanding of shipping and credit processes
Basic understanding of logistics functions
Understanding of logistic and warehouse operations
Previous experience working with international customers
Understanding of imports/exports
NYC Resident Experience & Operations Manager
Operations manager job in New York, NY
Easy Living Spaces - New York, NY (On-Site)
About Us
Easy Living Spaces is a fast-growing real-estate company providing furnished apartments for international students and young professionals in New York City, Miami, and Los Angeles. We focus on creating flexible, high-quality living experiences with exceptional customer service and well-maintained homes. We are looking for a driven, reliable, and professional Resident Experience & Operations Manager to support our NYC portfolio. This role is hands-on, tenant-facing, and central to our daily operations in New York.
Job Overview
As the NYC Resident Experience & Operations Manager you will be the primary in-person representative of Easy Living Spaces in New York. You will oversee on-site property tasks, handle maintenance needs, complete apartment inspections, conduct showings, and ensure our units are kept in excellent condition. You will work closely with our internal operations team (Daniela), as well as our systems and processes team (Mike), executing day-to-day workflows that keep our apartments running smoothly and our tenants satisfied. This is a fast-paced and rewarding role for someone who enjoys being on the ground, solving problems, helping tenants, and ensuring apartments look their best.
Compensation:
$48,000 annually, paid bi-weekly
Approximately 4 days per week, but during certain weeks it requires 5 days.
Consistent schedule with occasional flexibility based on move-ins, move-outs, or maintenance needs
Key ResponsibilitiesMaintenance & Property Care
Complete on-site maintenance tasks, minor repairs, and troubleshooting in apartments.
Visit units based on tickets assigned through Buildium and internal systems.
Document completed work with photos and notes.
Ensure apartments are clean, functional, and prepared for move-ins and inspections.
Coordinate with vendors when larger repairs or specialized services are needed.
Operations & Workflow Execution
Follow established systems such as move-out routines, inspection forms, and apartment checklists.
Upload videos, documentation, and inspections to Google Drive or internal folders.
Maintain company standards for cleanliness, safety, and appearance in all units.
Support operational improvements by working closely with our internal team.
Tenant Interaction & Customer Service
Meet tenants in person for maintenance visits or scheduled appointments.
Conduct friendly, professional showings for prospective tenants.
Represent Easy Living Spaces with excellent communication and a customer-first approach.
Assist with move-ins, move-outs, and apartment transitions.
Leasing Support
Conduct apartment tours for company-generated leads.
Highlight apartment features, answer questions, and provide a positive experience for prospects.
What We're Looking For
Previous experience in property management is great but not needed, maintenance, field operations, hospitality, or a similar hands-on role.
Strong problem-solving abilities and confidence troubleshooting common apartment issues.
Excellent communication and interpersonal skills.
Professional, reliable, and able to manage time independently.
Comfortable using apps and systems (Buildium, Google Drive, Asana, forms, checklists).
Valid driver's license or ability to travel easily across Manhattan.
Why Join Easy Living Spaces
Work with a modern, fast-growing company transforming the rental experience for international students and young professionals.
A supportive team with clear workflows, expectations, and tools to help you succeed.
A highly independent role where your work directly impacts the quality of our homes and tenant satisfaction.
Opportunity for growth as the company expands.
Director of Business Operations
Operations manager job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Senior Project Manager, Workplace Operations
Operations manager job in New York, NY
We're seeking an experienced Senior Project Manager to lead office operations and strategic workplace initiatives for a prestigious global firm. This role will focus on space planning, office logistics, and managing large-scale national and international projects including a major NYC office relocation planned for 2026.
Responsibilities:
Lead project management for office operations, space planning, and relocation projects across national and international offices.
Develop and manage project plans, budgets, and timelines to ensure efficient execution.
Coordinate cross-functional teams and stakeholders to align on project scope and deliverables.
Oversee logistics for office moves, conversions, and reconfigurations while maintaining firm standards.
Identify and resolve project risks and communicate progress to leadership.
Improve workflows and processes to drive efficiency and consistency.
Qualifications:
5-10+ years of experience in project management, workplace strategy, office operations, and space planning.
Proven success managing complex, multi-site projects in a corporate environment (1,000+ employees preferred).
Strong organizational, communication, and stakeholder management skills.
Bachelor's degree required; PMP certification a plus.
Fast Food - Regional Manager
Operations manager job in East Rutherford, NJ
Do you have a passion for bubble tea and business growth?
Are you a driven leader who thrives on taking challenges and achieving more?
If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description:
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.
Duties and Responsibilities:
Traveling regularly to store locations and providing on-site support is required.
Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
Measuring performance metrics and advising on continuous improvements.
Supervising and evaluating the performance of store managers and teams.
Training, coaching, and when necessary, disciplining staff to maintain company standards.
Enforcing brand and training standards uniformly across all stores.
Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
Qualifications:
5+ years of experience as a Regional Manager in the QSR or food service industry.
Proven ability to lead and manage multi-unit operations.
Strong leadership, interpersonal, and organizational skills.
Experience in frontline support and customer service excellence.
Ability to multitask and perform under pressure in a fast-paced environment.
Valid driver's license and willingness to travel (100% travel required).
Availability to work 6 days a week, including weekends and holidays
Ability to perform all frontline store duties when needed.
Excellent communication skills (written and verbal) in English.
Multilingual proficiency in Chinese or Spanish, is a strong asset.
Perks and Benefits:
Paid Time Off
Advancement Opportunities
Ongoing Training & Career Development
Discounted Drinks
Competitive Salary
Company Events
Other Benefits
Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.
Job Type: Full-time
Salary: $95,000-$110,000
Benefits:
Dental insurance
Employee discount
Health insurance
Store Manager
Operations manager job in New York, NY
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Reports To: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates
Essential Functions
People Development
Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
Customer Experience
Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
Drive Sales & Profitability
Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
Operational Effectiveness
Payroll Management: Meet all payroll expectations.
Loss Prevention: Control company assets by meeting all loss prevention measures.
Policy Compliance: Execute and comply with all company policies and procedures.
Additional Responsibilities
Decision Making: Use sound judgment when making decisions.
Communication: Maintain excellent communication skills.
Integrity & Respect: Act with integrity and respect.
Adaptability: Adapt to changes required by the business.
Multitasking: Ability to handle multiple tasks simultaneously.
Additional Duties: Assume and complete other duties as assigned by the supervisor.
Job Requirements
Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
Proficiency in personal computer use and detailed report analysis.
High school education or equivalent preferred.
Ability to perform heavy lifting in excess of 30 pounds.
Ability to stand for a minimum of eight hours during scheduled shifts.
Director of Operations
Operations manager job in New York, NY
ABOUT GIRLS INCORPORATED OF NEW YORK CITY
Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women.
ABOUT THE ROLE
GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned.
RESPONSIBILITIES
Financial Management (50%)
The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization.
• Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes.
• Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc.
• Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online.
• Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process
• Organize and lead the annual audit process, liaise with external auditors and Finance team
• Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual
• Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.)
• Work closely and transparently with all external partners, including third-party vendors and consultants
• Prepare and submit year-end tax filings (forms 1099)
Operations (30%)
• Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.)
• Manage organization IT resources and equipment. Recommend and implement IT/tech security updates
• Maintain staff Intranet (“GINYC Guide”) and Board Intranet
• Reinforce ongoing evaluation and improvement of systems to ensure efficiency
• Keep abreast of legislative or compliance updates that require action or policy updates
• Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes)
HR (20%)
• Process bi-monthly payroll in coordination with HR Director
• Ensure year-end and tax compliance and processing adjustments
• Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting
• Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies
QUALIFICATIONS
• Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management.
• Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines.
• Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations.
• Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion.
• High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus.
• Excellent interpersonal, written, and oral communication skills.
• Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders.
COMPENSATION & BENEFITS
• Salary: $90,000 - $110,000 Annually, commensurate with experience.
• Health, dental, and vision coverage
• 403(b) Retirement plan
• Generous paid time off
• Parental leave
• Employee Assistance Program
• Commuter Benefits.
TO APPLY
Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please.
Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.
Retail Store Manager
Operations manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Retail Store Manager
Operations manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.