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  • District Manager

    Marine Layer 3.5company rating

    Operations manager job in San Francisco, CA

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $95k-157k yearly est. 2d ago
  • Senior Manager Consulting, Legal Operations

    Kaiser Permanente 4.7company rating

    Operations manager job in Oakland, CA

    *Candidates must reside on the west coast* Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives. Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences. Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate. Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change. Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis. Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures. Minimum Qualifications: Minimum five (5) years experience in a leadership role with or without direct reports. Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis Preferred Qualifications: Four (4) years of experience consulting in a large multi-hospital system. Four (4) years of experience working with outpatient/ambulatory service line optimization. Primary Location: California,Oakland,Ordway Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
    $130k-185k yearly est. 3d ago
  • Solar Service Operations Manager (Bay Area) (Petaluma)

    Simply Solar

    Operations manager job in Petaluma, CA

    When you join the Simply Solar team, you join an amazing culture of people who care deeply about the work they do. You join an organization committed to empowering people to make positive, measurable changes in their personal lives and our communities. We also offer competitive pay with excellent benefits, company trips/events, PTO, 401K, and more. Plus, were pet-friendly! Join our team, and do work that matters! As our Service Sales & Operations Manager, you'll take full ownership of Simply Solar's entire service division. This includes both supporting Simply Solar existing customers with warranty claims and system issues, and our growing external service operations serving the broader Bay Area market. In the early stages, you'll be boots on the groundresponding to customer inquiries, quoting jobs, coordinating with technicians across both teams, managing schedules, reviewing follow-up actions from system inspections, and handling all the details that keep a service division running smoothly. You'll be directly responsible for sales, scheduling, revenue, customer satisfaction, and building the processes that will allow us to scale. Your immediate priorities are to streamline operations within our existing client services division, ensure our Simply Solar customers continue receiving exceptional support, and build out systems and processes that enable our external service business to grow rapidly. Over time, as we add capacity and refine operations, this position is designed to evolve into a regional leadership role where you'll manage a larger team and shape long-term strategy. But first, you need to prove you can do the work yourself and build the foundation for that growth. Responsibilities Operations Management Oversee both internal staff and field technicians across client services and external service operations.Unify workflows, communication standards, and quality processes across both internal and external service teams.Mentor and develop team members, conduct performance reviews, and identify training needs.Build a cohesive service culture focused on quality, responsiveness, and customer care. Sales & Estimating Respond to inbound service inquiries and convert them into booked jobs. You'll be the first point of contact for many customers, so your ability to listen, diagnose, and reassure matters.Build detailed, accurate estimates for inverter replacements, critter guard installations, system cleaning, battery additions, and array expansions.Present financing options and upgrade opportunities in a way that feels helpful, not pushy.Follow up on open quotes, close deals, and keep the pipeline moving. Service Operations Triage incoming tickets across both divisions, determine urgency, and coordinate with technicians to scope and schedule jobs efficiently.Prep job kits, order parts, and make sure techs have what they need before they roll out.Manage day-of changes, last-minute schedule adjustments, and the inevitable curveballs that come with service work.Enforce photo documentation, quality checklists, and compliance with safety and permitting standards.Handle inverter RMAs, warranty claims, and manufacturer coordination.Review completed work, catch issues early, and ensure quality control before jobs are closed out. Customer Experience Provide proactive updates throughout the service process and set clear expectations about timelines and costs.Follow up post-service to confirm issues are resolved and explore opportunities for ongoing maintenance or system upgrades.Handle escalations with empathy and professionalism. Many of our external service customers have orphaned systems from installers who are no longer around, so they need someone they can trust.Turn one-time repair customers into long-term maintenance subscribers.Ensure Simply Solar installation customers receive the same exceptional service experience that earned their business in the first place. Process & Metrics Track and report on performance metrics including lead conversion, response times, ticket cycle times, technician utilization, and customer satisfaction.Maintain dashboards that give leadership visibility into operations across both service divisions.Identify bottlenecks in workflows, propose improvements, and implement solutions without waiting to be asked.Collaborate with field techs, internal staff, management, and OEM partners to solve problems and improve efficiency.Document processes, build playbooks, and create training materials that will support future hires as we scale. What We're Looking For Required Experience & Skills 3 to 5+ years in residential solar serviceor a closely related trade like electrical, roofing, or HVAC. You need to understand how solar systems work, how they fail, and how to fix them.Proven team leadership experience.You've managed field technicians and internal staff, ideally in a service or operations environment.Technical aptitudewith inverters (Enphase, SolarEdge, Tesla, SMA), batteries, monitoring portals, and NEC code basics. You don't need to be a licensed electrician, but you should be able to have intelligent conversations with techs and customers about technical issues.Proven ability to scope and close service work.You've done this before. You know how to walk a customer through an estimate, handle objections, and get to yes.Strong operational skills.You're organized, detail-oriented, and able to juggle multiple priorities without dropping balls.Proficiency with CRM and ticketing systems.Experience with platforms like ServiceTitan, HubSpot, or similar is valuable. We use Salesforce, solar OS, and our own internal tools.Excellent communication skills.You can explain technical concepts to non-technical homeowners with empathy and patience. Preferred Qualifications Hands-on experience with Enphase Enlighten, Tesla app, SolarEdge monitoring Experience integrating or streamlining operations across multiple service teams or divisions.Comfort with upselling maintenance plans, battery additions, or system expansions in a consultative way.NABCEP certification or relevant electrical licenses (helpful but not required). Tools & Technology You'll Use Monitoring platforms:Enphase Enlighten, Tesla, SolarEdge, SMA, FranklinWH, and other OEM portals CRM/ticketing:Salesforce, solar OS, and Simply Solar's internal software for dispatch, photo documentation, and billing Cloud-based docs and route optimization tools Key Performance Indicators Your success will be measured by: Response & Resolution Fast response times to service inquiries (emergency and standard requests) High first-time fix rates Minimal work order backlog Customer Satisfaction Strong customer satisfaction and Net Promoter ScoresLow callback rates Quick complaint resolution Operational Efficiency High technician utilization and billable hours Strong schedule adherence Accurate job scoping and quoting Streamlined workflows across internal and external service operations Sales & Growth Consistent monthly service revenue growth Strong lead-to-booking conversion rates High service contract retention Successful upsells and subscription attachments Safety & Quality Zero lost-time safety incidents High quality inspection pass rates Low warranty claim rates Work Model Location:Petaluma, CA. In-office during the initial learning phase as you get up to speed on our systems, customers, and teams. After that, we're open to a hybrid office arrangement. Occasional field ride-alongs throughout the Bay Area will be part of the job.Schedule:Monday through Friday, with occasional on-call responsibilities for emergency situations. Compensation & Benefits Base Salary:$80,000$100,000, depending on experience Performance Compensation:Potential for bonus based on achieving growth targets and operational milestones Benefits:Medical, dental, and vision insurance; 401(k) with company match; PTO; mileage reimbursement for field travel Professional Development:Support for certifications, training, and industry conferences as you grow in the role Why This Role Matters This is a rare opportunity to build something from the ground up within an established company. You'll have the resources and reputation of a 12-year-old business behind you, but the autonomy and ownership that comes with being the architect of a unified service division. If you're someone who gets energized by challenges, enjoys solving problems on the fly, and takes pride in delivering excellent customer experiences, this role will be a great fit. We're not looking for someone who just wants to manage. xevrcyc We're looking for someone who wants to do the work, figure out what works, and then scale it. If that sounds like you, we'd love to talk. The pay range for this role is:80,000 - 100,000 USD per year(Petaluma Office) Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. PI0e8e0092bf38-38
    $80k-100k yearly 1d ago
  • Product Operations Manager

    LHH 4.3company rating

    Operations manager job in San Francisco, CA

    LHH is partnering with one of our global CPG fashion clients to find a TEMP product Operations Manager. In this role, you support large cross-functional product managers, engineers, designers and researchers to align and execute multiple initiatives. Ideal candidates have 5+ years of experience in product management/operations within the CPG industry. The organization seeks a highly organized individual to join their team for a three month contract with the desire to come on permanently. The team operates in a remote setting with a preference to candidates located in CA/the Bay area. This contract offers a pay range of $75-$85/hr, depending on experience and qualifications. Responsibilities: Oversee scalable processes, tools, and communication forums to enable smooth execution across teams. Align product goals with company objectives and maintain roadmap visibility. Support product launches, post-launch feedback loops, and cross-functional dependencies. Streamline workflows, maintain documentation standards, and identify automation opportunities. Monitor and report on product performance and business outcomes. Execute strategic initiatives and identify opportunities for improvement. Qualifications: 5-8 years of experience in product operations, program management, or related roles. Proven ability to manage large-scale portfolios and complex cross-functional projects. Strong communication and stakeholder management skills. Proficiency with product management tools (e.g., Asana, Jira) and Agile methodologies. Comfortable working in fast-paced, ambiguous environments with a proactive, problem-solving mindset. Looking for your next CONTRACT opportunity? Apply here for consideration. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $58k-83k yearly est. 2d ago
  • Store Manager

    Gentle Monster 4.1company rating

    Operations manager job in San Jose, CA

    ABOUT US: About IICOMBINED Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions. GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements. With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics. KEY RESPONSIBILITIES 1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate. 2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance. 3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied 4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles. 5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement. KEY WORKING RELATIONSHIPS The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S. SKILLS & EXPERIENCE · Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area · High School graduate or equivalent; college degree preferred · Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment · Ability to motivate staffs through strong leadership and interpersonal skills · Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail) · Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred) · Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business REQUIREMENTS · This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift. · Required to work a minimum of 40 hours per week including weekends. · Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches. · Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving. · May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale · Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher. · Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others. · Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance Job Type: Full-time Pay: $80,000.00 - $95,000.00 per year Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
    $80k-95k yearly 4d ago
  • General Manager

    Sephora 4.5company rating

    Operations manager job in Santa Clara, CA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. Job ID: 278875 Store Name/Number: CA-Valley Fair (0018) Address: 2855 Stevens Creek Blvd., Suite #1067, Santa Clara, CA 95050, United States (US) Hourly/Salaried: Salaried (Exempt) Full Time/Part Time: Full Time Position Type: Regular STORE MANAGER As our Store Manager, reporting to the District Manager, you're a key team member who inspires, leads by example, and makes life a little more beautiful for our clients and teams. Every day will bring new and exciting challenges, so get ready to think creatively, work strategically, and continuously explore to lead your store to success. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer. Your responsibilities include Creating amazing customer experiences Through strong client Focus and collaboration, you are always seeking ways to improve client service, solve problems and build strong relationships where the ideas and input of others are welcomed. Use Sephora's tools and data to measure KPIs and propose action plans to improve Developing Sales and Budget Strategies Your strategic vision and drive for results will lead to maximized sales and profitability by identifying, analyzing, and forecasting sales or opportunities. You will move the organization forward by consistent commitments to meeting objectives & results Managing Day to Day Store Operations Drive operational initiatives and ensure profitability and efficiency of your store. You will cultivate creativity & disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide Enhancing our culture by engaging & inspiring through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative. You will help others grow by understanding their strengths and provide coaching and development We would love to hear from you if you have passion for excellent client service and experiential retail previous retail management experience at an equivalent sales volume store excellent organizational, analytical and management skills experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed a knack for attracting, identifying and inspiring employees strong emotional intelligence, resilience, communication and the ability to influence team members flexible availability to work nights, overnights, weekends, and holidays Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment and handle and apply cosmetics products to clients Adherence to Sephora's dress code and policies in the Employee Handbook The annual base salary range for this position is $100,400.00 - $116,850.00. The actual pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs. While at Sephora, you'll enjoy meaningful benefits details can be found here: Click Here Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. The annual base salary range for this position is $100,400.00 - $116,850.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $100.4k-116.9k yearly 19h ago
  • Store Manager (Part Time)

    The New Bar

    Operations manager job in San Francisco, CA

    The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption. Role Description This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals. Qualifications Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences. Proven abilities in Store Management, including the oversight of daily operations and team leadership. Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment. Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss. Organizational skills and attention to detail in managing inventory and maintaining store standards. Previous experience in retail or hospitality is a plus. Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
    $40k-71k yearly est. 4d ago
  • Environmental Division Manager

    Alarcon Bohm

    Operations manager job in San Jose, CA

    The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.
    $90k-125k yearly 4d ago
  • Store Manager - Downtown Napa

    Makers Market

    Operations manager job in Napa, CA

    Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. Job description The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results. Staff Lead a high performing team and develop high potential individuals. Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent. Successfully onboard and train new employees. Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities. Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed. Assess and improve performance, potential and fit of our people. Ensure the right people are working at the right times to maximize the business. Identify the next leader and develop them to their full potential. Succession planning for all key roles in store. Sales Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications). Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events) Merchandise the store to support our hip, cool aesthetic. Take the lead sales role in the store on daily basis. Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc. Champion Clienteling to build long lasting, loyal relationships. Drive business to the store by working with the mall marketing team and employing other creative marketing efforts. Operations Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues. Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures. Reconcile cash and make weekly bank deposits Escalate and partner with the Operations Manager to correct store maintenance issues. Ensure front and back of the store are organized and clean. Follow-up on customer transfers and special orders. Ensure assigned online orders are properly shipped out of the store. Merchandising Merchandise the store to support the aesthetic of our brand and following our merchandising standards. What You'll Need - Job Requirements Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer. A Bachelor's degree, preferably in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative A passion for handmade products, Made in America, and appreciation of good design. Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must! Superior customer service and relationship building skills. Friendly, helpful disposition Excellent organizational skills and attention to detail. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.
    $40k-71k yearly est. 2d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Operations manager job in San Rafael, CA

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT #LI-VL1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $41k-61k yearly est. Auto-Apply 4d ago
  • Assistant Store Manager | Westfield Valley Fair

    David Yurman 4.6company rating

    Operations manager job in Santa Clara, CA

    The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Santa Clara Assistant Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPIs. Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development. Support sales professionals in closing sales. Facilitate the implementation and success of special events held at the retail store. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs. Clientele/Service Management Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development. Ensure store data capture goals are being achieved. Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions. Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures. Partners with the sales professionals in the administration of special order requests. Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance. Provide formal and informal feedback to staff to build ongoing development opportunities. Explain and enforce KPIs and ensure that staff is trending to those measures. Qualifications Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations. Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff. Ability to manage multiple tasks in a fast-paced environment. Proven ability to drive results, and strategic vision to develop business. Fine Jewelry and or Fine Watch experience preferred, but not required. Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, ). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $70,000 - $90,000 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $70k-90k yearly 1d ago
  • Assistant Store Manager, San Jose

    Zimmermann

    Operations manager job in San Jose, CA

    About Us This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Job Description An opportunity exists for an Assistant Store Manager to join our San Jose Valley Fair team. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Key Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures Qualifications Proven experience in a similar leadership role or client service environment Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability About you Proven experience in a similar leadership role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales. At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
    $33k-42k yearly est. 3d ago
  • General Manager - Oakland, CA

    TMG Partners 3.2company rating

    Operations manager job in Oakland, CA

    General Manager - Owner-User Urban Office Campus This position is based onsite in Oakland, California and requires the employee to live within reasonable commuting distance. Candidates outside the Bay Area will not be considered. The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives. Key Responsibilities Owner-User Service & Workplace Experience Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams. Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment. Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user. Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement. Operations & Building Management Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives. Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations. Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships. Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects. Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism. Financial & Asset Stewardship Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs. Provide regular reporting and insights on building operations, expenses, and long-term asset planning. Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals. Leadership & Vendor Oversight Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality. Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery. Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations. Compliance & Risk Management Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards. Serve as the primary coordinator for safety, security, and emergency preparedness programs. Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset. Qualifications Bachelor's degree in Business, Real Estate, Facilities Management, or related field. 7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments. Strong operational and financial management skills, paired with a service-oriented mindset. Exceptional communication skills and the ability to build trust with ownership and corporate leadership. Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite. Professional designations such as RPA, CPM, or LEED AP preferred. Must have a California Department of Real Estate License Core Competencies Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy. Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence. Operational Rigor - Manages the building with discipline, foresight, and attention to detail. Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness. Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals. Note: We kindly ask that recruiting agencies do not contact the company or its employees regarding this position. Unsolicited resumes from third parties will not be accepted.
    $64k-120k yearly est. 19h ago
  • Assistant Store Manager

    Friedman's Home Improvement 3.6company rating

    Operations manager job in Petaluma, CA

    Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed. Friedman's offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture. Essential Duties and Responsibilities Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty Responsible for the opening and closing store duties Knowledge of sales reporting, labor report, margin erosion and managed labor Responsible for interviewing, hiring, and training new Team Members Planning, assigning, and directing daily workflow within Business Channel Performance management through review writing, rewarding and giving feedback to Team Members Education and/Experience Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience Minimum mid-level management background with exceptional supervisory skills Knowledge Skill and Abilities Experience with Microsoft Office (Outlook, Word, Excel) Microsoft D365 experience is preferred Ability to lead, develop and grow a team Develop and maintain strong cross-functional relationships Excellent organizational and communication skills Ability to follow through issues to resolution Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Petaluma. Hours are to meet the needs of the retail business, Sunday - Saturday. Ability to work holidays and weekends. Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
    $31k-37k yearly est. 19h ago
  • District Manager

    Marine Layer 3.5company rating

    Operations manager job in Fremont, CA

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $94k-156k yearly est. 2d ago
  • Product Operations Manager

    LHH 4.3company rating

    Operations manager job in San Jose, CA

    LHH is partnering with one of our global CPG fashion clients to find a TEMP product Operations Manager. In this role, you support large cross-functional product managers, engineers, designers and researchers to align and execute multiple initiatives. Ideal candidates have 5+ years of experience in product management/operations within the CPG industry. The organization seeks a highly organized individual to join their team for a three month contract with the desire to come on permanently. The team operates in a remote setting with a preference to candidates located in CA/the Bay area. This contract offers a pay range of $75-$85/hr, depending on experience and qualifications. Responsibilities: Oversee scalable processes, tools, and communication forums to enable smooth execution across teams. Align product goals with company objectives and maintain roadmap visibility. Support product launches, post-launch feedback loops, and cross-functional dependencies. Streamline workflows, maintain documentation standards, and identify automation opportunities. Monitor and report on product performance and business outcomes. Execute strategic initiatives and identify opportunities for improvement. Qualifications: 5-8 years of experience in product operations, program management, or related roles. Proven ability to manage large-scale portfolios and complex cross-functional projects. Strong communication and stakeholder management skills. Proficiency with product management tools (e.g., Asana, Jira) and Agile methodologies. Comfortable working in fast-paced, ambiguous environments with a proactive, problem-solving mindset. Looking for your next CONTRACT opportunity? Apply here for consideration. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $58k-82k yearly est. 2d ago
  • Environmental Division Manager

    Alarcon Bohm

    Operations manager job in Fremont, CA

    The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.
    $90k-125k yearly 4d ago
  • Assistant Store Manager (Part Time)

    The New Bar

    Operations manager job in San Francisco, CA

    About the The New Bar: Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself. Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Assistant Store Manager to support the success of our retail store in San Francisco. What we do: We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them. We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone. The Role: As The New Bar's Assistant Manager, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail leaders serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for leading the team, driving consultative sales and ensuring our customers have the best experience each time they visit our store. You will also drive our brand through community engagement and campaign activation. This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed. Rate of Pay: $24-26/hr +2% sales commission, uncapped Core Responsibilities: Drive Results: understand metrics to achieve store sales goals Train, Develop & Lead: Support and coach team members, uphold store standards, and help maintain a positive, collaborative culture Build Customer Base: Greet, guide, and walk customers through the sales process Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect) Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store Tasks Behind the Scenes: Receive deliveries, update inventory, open and close store Stay Up-to-Date: Support monthly team meetings/trainings Engage the Community: collaborate with internal and external partners to organize and promote events and activations Qualifications: Must Have: Prior Leadership Experience: you've trained and led a team to exceed defined goals Business Acumen: you understand how to leverage KPIs and measure results Penchant for Persuasion: you like to sell, be it products, services or ideas Excellent Communication Skills: you're an active listener with an eagerness to educate Bias Toward Action: you are excited by challenging work and open to change Creative Thinking: you bring ideas to the table to elevate the consumer experience Curiosity Mindset: you have a drive to learn and are always looking for ways to improve Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes Nice to Have: Community Engagement: you've led community events and engaged with vendors Merchandising: you've set up campaigns and tracked the results of your efforts Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings Physical Requirements: This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include: Standing and walking for extended periods Reaching, bending, and general mobility around the sales floor Lifting, carrying, and moving products up to 30 lbs Navigating stairs to access back-of-house inventory TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws. Benefits and Perks: 20% Employee discount Be the first to know: sample new products as they come to our store Welcoming community, open minds, and an environment of trust Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs. The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law. This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
    $24-26 hourly 3d ago
  • Assistant Manager - Santana Row

    Makers Market

    Operations manager job in San Jose, CA

    Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards. Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. What You'll Need - Job Requirements Minimum 3 years in Retail, preferably with a specialty or boutique retailer. Preferably a bachelor's degree in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative. A good sense of style and aesthetics. A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design. Self-starter. Resourceful and excellent problem solver. Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way. Strong communication skills. Excellent organizational skills and attention to detail. Motivated to set and reach goals. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Flexible with availability to work evenings, weekends, and holidays when needed. What You'll Do - Job Responsibilities Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach. Maintain a strong and friendly presence on the sales floor. Lead other staff by example. Assist with merchandising the store to support our hip, stylish aesthetic. Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge. Take the lead sales role in the store daily. Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities. Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance) Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting. Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs Ensure all incoming shipments are reconciled, signed off, and properly priced. Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels. Discuss sales analytics with Manager and contribute ideas for team improvement. Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness Coaching and developing a high level of salesmanship and maker knowledge in staff. Oversee and execute weekly stock counts. Follow-up on special customer orders. Process damages. Communicate with makers when needed.
    $35k-60k yearly est. 3d ago
  • District Manager

    Marine Layer 3.5company rating

    Operations manager job in Sonoma, CA

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $95k-158k yearly est. 2d ago

Learn more about operations manager jobs

How much does an operations manager earn in Walnut Creek, CA?

The average operations manager in Walnut Creek, CA earns between $62,000 and $182,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Walnut Creek, CA

$106,000

What are the biggest employers of Operations Managers in Walnut Creek, CA?

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