Operations manager jobs in Warren, MI

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. 365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization. As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ. The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration. Responsibilities Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery. Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control. Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost. Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment. Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs. Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency. Collaborate cross-functionally to align material planning and purchasing strategies. Provide hands-on leadership support to meet daily, weekly, and monthly production goals. Mentor and develop a high-performing team to promote accountability and growth. Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization. Share best practices across sites to promote operational excellence and scalability. Requirements 7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings. Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management. Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units. Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams. Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs. Proven ability to deliver measurable improvements in cost, quality, and delivery performance. Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics. Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments. Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows. Experience with end-to-end distribution, logistics, and fulfillment processes. Exposure to B2B, software, or point-of-sale technologies preferred.

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

Become part of our client's compassionate community and help put health first. As a Field Care Manager - Behavioral Health, you'll be the steady hand and the guiding voice for members navigating behavioral health challenges. You'll assess needs, craft care plans with care, and connect individuals to the resources that genuinely move the needle. This role is remote with 15-20% local travel to visit members in Wayne and Macomb Counties, Michigan. What You'll Do Manage a caseload and conduct behavioral health assessments in members' homes, community spaces, or by phone. Develop and coordinate individualized care plans that address the full picture: physical, social, and behavioral. Partner with interdisciplinary care teams (ICT), physicians, and caregivers to ensure members receive consistent, appropriate support. Help members break down barriers to care-whether that's housing, transportation, benefits access, or simply knowing where to start. Serve as the member's anchor: the main point of contact and advocate for steady, sustainable health outcomes. What You Bring Candidates must hold one of the following active licenses in the state of Michigan: Licensed Registered Nurse (RN) Licensed Nurse Practitioner (NP) Licensed Physician Assistant (PA) Licensed Bachelor's Prepared Social Worker (LBSW) Limited License Bachelor's Prepared Social Worker (LLBSW) Licensed Master's Prepared Social Worker (LMSW) Limited License Master's Prepared Social Worker (LLMSW) Clinical Nurse Specialist (CNS) Plus: 2+ years of clinical behavioral health experience. Experience working with adult populations, care coordination, and community health resources. Strong communication, documentation, organizational, and computer skills (MS Office proficiency required). Ability to travel locally (15-20%) throughout Wayne or Macomb County. A private home workspace with secure internet access - quiet, steady, reliable. Preferred Master's level Social Work license (LMSW/LCSW). Experience in managed care, Medicaid Long-Term Care, or in-home care coordination. Language skills in Spanish, Arabic, or Chaldean Neo-Aramaic. Familiarity or certification in Motivational Interviewing.

Reports to Corporate Director of Operations THE FORBES COMPANY The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal. SOMERSET COLLECTION This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT GENERAL MANAGER OVERVIEW The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to: Leads the management team in partnership with the Marketing Director. Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning. Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources. Strong understanding of luxury retailers' brand and image and the ability to support their growth and success. Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership. LEADERSHIP The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes: Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including: Federal, State and local statutes & ordinances. MARKETING Supports the marketing team with resources in the following areas: o Merchant relations o Special events / sponsorship & merchant activations o General strategies. Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. COMMUNITY RELATIONS Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. SKILLS & QUALIFICATIONS Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. BENEFITS We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. EOE Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 300 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth! Job Description Bring the Energy. Lead the Team. Make Every Day Game Day. Are you passionate about sports, fashion, and creating unforgettable customer experiences? Rally House is looking for an Assistant Store Manager who brings leadership, hustle, and team spirit to everything they do. As Assistant Store Manager, you'll work closely with the Store Manager to deliver results through your team. You'll coach, train, and lead Team Sales Leads and Sales Associates to hit store goals, deliver outstanding service, and create a fun, fast-paced shopping experience that feels like a retail pep rally. From merchandising and receiving to coaching the team and daily operations, you'll play a key role in keeping your store game day ready. At Rally House, we celebrate hometown connections by offering an outrageous selection of local and team apparel and gifts, giving fans the perfect way to represent their teams and communities. Working closely with the Store Manager, you'll help create a welcoming environment that brings fans and alumni together in celebration of their team spirit. This role is perfect for retail leaders ready to take the next step in their career. Whether you're managing the floor or jumping in to help a customer find the perfect gear, you'll lead by example and show your team how it's done. If you're a future Store Manager in the making who loves to win, inspires others, and leads with purpose - we want to hear from you. Responsibilities Staffing: shift management, leading others Customer service: ensures customer remains the top priority Delivery Results: inventory control, selling strategies Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution Skills And Knowledge Ability to lead other others, Able to communicate with others in a clear and confident manner, Detail oriented, Enthusiastic attitude, Functional skills required to make basic use of digital devices and online applications, Growth mindset, Outgoing Qualifications Minimum 3 years experience in clothing retail; Minimum 1 years in a supervisory or team lead position coaching others; Associates or Bachelor's degree preferred; Sports enthusiast preferred. Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders. $18.00 - $23.00 Hourly

Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact you will make with the role In this new role, you will make a direct impact by ensuring 3M deliveries in response to customer portal and survey requests are timely, accurate, and consistent. Your work will strengthen trust with key customers, enable key account and sales team to stay focused on growth, and position 3M to compete successfully for new business. By developing best practices and streamlining how we manage requests across functions, you will not only create efficiencies for the organization but also shape how 3M engages with customers in the automotive segment. This role offers a unique opportunity to influence both customers' satisfaction and business outcomes while building cross-functional expertise and leadership visibility. As a Customer Operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Monitor customer portals daily to identify incoming customer requests Route request to the appropriate function (e.g. supply chain, trade compliance…etc.) and ensure clarity on requirements Follow up with stakeholders to confirm timely entry of information in portals Act as a collection point for customer survey and other data requests received outside the portals Collaborate with cross-functional teams to develop responses and leverage best practices for efficiency Communicate directly with customers to clarify requests and ensure alignment Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher (completed and verified prior to start) Five (5) years of experience working at 3M, with knowledge of 3M systems in a private, public, government or military environment Additional qualifications that could help you succeed even further in this role include: Experience in supply chain management Experience in manufacturing Project management skills Operating with a sense of urgency Strong track record of navigating complex, multi-functional organizations Ability to work in a highly dynamic environment Excellent written and verbal communication skills 2+ years of experience in an automotive customer-facing role such as sales, customer service, marketing or program management Work location: Onsite (Job Duties allow for some remote work but require travel to a 3M hub at least 4 days per week) Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 10/15/2025 To 11/14/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.

**Why Us?** We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. ** Summary** The Director of Operations at the Rochester MI facility leads the establishment, implementation, maintenance and execution of: cleaning, sanitization, and/or sterilization of production equipment and facilities; raw material sampling, dispensing and product formulation; aseptic/sterile primary packaging of liquid, suspension, or lyophilized product in plastic bottles, vials or syringes; inspection, secondary labeling and packaging of the finished product. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives and sustain site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The individual must have the ability to coordinate work between functions to ensure alignment with overall site Vision, Mission and Execution Strategy. **Job Description** Scope of Authority _- span of control_ _(work unit, site, department, division, etc.), monetary value of budget/spend authority_ _( capital, operating, etc.), P&L responsibility, etc._ + Span of Control: oversight of five (5) budgetary departments representing seven (7) operational working units: 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration + Operating Budget ~$15M; Spend/signing authority at $25K Key Accountabilities _- key outcomes/deliverables, the major responsibilities, and % of time_ Accountability Responsibilities % of Time Operations + Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. + Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. + Maintains proper staffing and training levels to meet requirements. + Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecard. + Sets priorities to meet internal cycle times and delivery schedules. + Assure adequate maintenance of department machinery and supplies. + Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives. + Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations 20% Compliance + Develops and maintains a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations. Participates in safety meetings, investigates accidents, expects proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. + Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) + Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) + Performs assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance and safety. + Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. + Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. + Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. 20% Supervisory Responsibilities + Interviews, hires, and ensures training of employees; plans, assigns, and directs work; appraises performance; rewards and redirects employee's activities; addresses complaints and resolves problems. + Develops and trains managers & supervisors for more effective performance in current assignments as well as future leadership roles to meet on-going personnel development and succession planning objectives for continued business continuity. + Secures effective training programs or resources thru partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. + Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy; recommends disciplinary actions. + Number of exempt employees - direct: 6-8; indirect: 15-25 + Number of Hourly employees - indirect: 100-150 20% Leadership + Establishes expectations, drives accountability & influences effective team building and team work. + Creates an atmosphere of team effort, open communication and inspirational shop floor management. + Interacts productively with peers across all site work streams. + Leads operations managers, supervisors, and hourly staff. + Develops cooperative relationships with contractual bargaining agreement leadership team and colleagues + Meets site objectives in compliance, quality, transformation, employee learning & development, and financial areas. + Supports capital planning initiatives to ensure site remains compliant with local, state and federal requirements. + Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. + Manages special projects as requested/assigned by Executive Team. 40% Total 100% Qualifications Education & Experience _Minimal acceptable level of education, work experience and certifications required for the job_ + Direct parenteral manufacturing/quality experience preferred. + Bachelors/Master's degree from an accredited college or university with a major in Science, Packaging Engineering or Business + Six-ten years of progressively responsible work-related experience designing, customizing, managing and evaluating manufacturing operations inclusive of programs to support ongoing personnel development. + Minimum of 10 years supervisory/leadership experience with specific involvement with Operations, Quality and/or Compliance Management. Emphasis on team building, problem solving and employee development inclusive of succession planning. + High level of proficiency in adult education and training, and group presentation + Must be familiar with different approaches to staff and management development using various delivery systems + Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge _Proficiency in a body of information required for the job_ _e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc._ + Microsoft Office Suite, Quality Management Systems(QMS: Trackwise, LMS, LIMS), Enterprise Resource Planning (ERP) Systems, Calibration Maintenance Management Systems (CMMS) + CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes) Skills & Abilities _Often referred to as "competencies", leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing_ _etc._ + **Managing People** - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. + **Leadership** - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. + **Interpersonal Skills** - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. + **Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. + **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. + **Teamwork** - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. + **Strategic Thinking** - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Excellent communication skills, including the ability to speak clearly and persuasively in all situations, listen and gain clarification, respond well to questions and write clearly and informatively + **Ethics** - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. + **Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. + **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. + **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. + **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. + **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. + **Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. + **Initiative** - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. + **Skilled and Determined** **-** Committed to removal of the eight non-value-adding wastes: **Overproduction:** Producing product or operating processes where orders do not exist; **Waiting:** Workers standing around and waiting for the next process step or a process to commence; **Unnecessary transport:** Carrying Work In Process (WIP) long distances and/or in a "back and forth" repeated manner; **Overprocessing:** Taking unneeded steps to process the product; **Excess inventory:** Excess Raw Material, WIP, or Finished Product leading to exaggerated cycle times, obsolescence and storage costs; **Unnecessary movement:** Any wasted motion of workforce to produce product or operate a process; **Defects:** Production of defective and/or non-usable products; **Unused employee creativity:** Loosing time, ideas, skills and improvements by not engaging and/or listening to our employees. _Passion for Right First Time (RFT) Processing_ Physical Requirements _Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc._ + Stand, walk, sit, lift, talk and hear in office, laboratory and manufacturing work areas + Frequent walkthroughs of shop floor operations **_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._ **EEO Statement:** We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently followup to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Job Details Warren MI - Warren, MI Full Time 4 Year Degree None ManagementDescription Avaneer Dental Studio, part of the Catalis Dental Lab Partners premier network, is an innovative dental laboratory specializing in high-quality restorations. We are looking for motivated individuals to join our team. Our remarkable, family-oriented environment is dedicated to providing the highest quality of customer service, product, and client support. Join us and be a part of a dynamic team committed to excellence. Position Summary: The Director of Site Operations at Avaneer will lead and scale the Warren facility's day-to-day operations, overseeing production, engineering, supply chain, and quality to support the company's growth and commitment to excellence. This role requires a strong, hands-on leader with deep manufacturing experience-ideally in regulated industries-to drive operational efficiency, build high-performing teams, and ensure compliance in a fast-paced, innovative dental lab environment. Key Responsibilities: Provide strategic and operational leadership for the Warren site, ensuring all production, engineering, supply chain, and quality objectives are met. Collaborate closely with the company leaders to gain a deep understanding of the dental industry and integrate their vision into site operations. Build and mentor a high-performing operations team, fostering a culture of accountability, safety, and operational excellence. Develop and execute plans to scale operations effectively, supporting the company's growth trajectory. Lead continuous improvement initiatives to optimize cost, quality, and efficiency Partner with cross-functional teams to ensure seamless product design, manufacturing, and delivery processes. Oversee budgeting, forecasting, and financial performance of site operations. Represent the company in interactions with local stakeholders, regulatory bodies, and vendors. Maintain compliance with applicable regulatory standards. Qualifications Required Skills / Physical Demands: Bachelor's degree in Engineering, Operations Management, or a related technical discipline. Master's degree (MBA or equivalent) preferred 4-5 years of progressive leadership experience in operations or manufacturing management including technical and people management, preferably in discrete/batch manufacturing Strong technical expertise in manufacturing processes and systems, preferably within medical devices, dental products or regulated environment Proven ability to lead in a regulated environment with a focus on quality and compliance Experience with ERP systems and advanced manufacturing technologies Exceptional leadership, communication, and problem-solving skills Why Join Us? Work in a state-of-the-art dental lab with cutting-edge technology. Competitive salary with opportunities for growth and skill development. Full benefits package to include health, dental, vision, life coverage and paid time off 401(k) with employer match Be part of a team of passionate, skilled technicians dedicated to excellence. Exposure to advanced ceramic techniques and new material innovations.

Job Description Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start. We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things. Compensation: $60,000 - $63,000 yearly Responsibilities: Territory Management Analyze sales data to identify top opportunities. Build strong field relationships and align strategies with client business plans. Use store and district insights to drive sales actions. Manage an activity calendar to maximize results. Provide regular touchpoints and training to high-volume locations. Meet all growth goals set by Sales Leadership Collaboration Influence Share trends, growth opportunities, and best practices with internal partners. Support the development and execution of client sales strategies. Recommend action plans based on ongoing needs assessments. Integrate and update protection plan training within client programs. Client Education Training Partner with senior client leaders to recommend improvement strategies. Facilitate client-specific training to boost protection plan sales. Coordinate training logistics and secure store leadership support. Deliver executive summaries at client meetings. Clearly communicate protection plan features and benefits. Qualifications: Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction. Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery. Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation. Strong analytical skills to monitor performance metrics and identify opportunities for improvement. Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals. Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation. Experience in supporting team members' professional development, creating a positive and inclusive work environment. About Company Why Join UBreakiFix? At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business. Competitive Pay Benefits: Comprehensive health, vision, dental coverage, and paid time off. Growth: Professional development opportunities and a culture that supports career advancement.

Union Square Hospitality Group (USHG), founded by celebrated restaurateur Danny Meyer, is bringing its award-winning approach to hospitality and people-first culture to Downtown Detroit in early 2026. Guided by Enlightened Hospitality, USHG's philosophy puts employees first, creating an environment where talent thrives, guests feel cared for, and excellence is a daily standard. Located at Hudson's Detroit on Woodward Avenue, our team will be at the heart of the city's Central Business District, surrounded by world-class dining, shopping, public spaces, art, and culture - all steps away from major sports venues and the Detroit Riverfront. This is a chance to be part of something truly special: a dynamic destination that combines city culture, community, and experiences. Join us as we bring USHG's signature hospitality to Detroit, and help shape the future of the city's vibrant dining scene. Who you are: The Director of Operations is responsible for driving operational excellence and ensuring the overall performance. In partnership with the General Manager and Executive Chef who will both report to this person, this leader sets, meets, and exceeds business goals while aligning with the mission, values, and vision of Union Square Hospitality Group. This role requires a dynamic leader with strong operational expertise, a passion for hospitality, and the ability to build and inspire high-performing teams. The ideal candidate is a strategic thinker with a friendly yet competitive spirit, dedicated to delivering exceptional hospitality to guests, employees, and stakeholders. This role also may include opportunities to visit New York for onboarding, training, and professional development. What you'll do:  Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth Lead the leadership team and entire staff in delivering consistent, memorable moments of hospitality while championing a culture of Enlightened Hospitality Drive the financial success of the business across all areas, reinforcing the virtuous cycle of Enlightened Hospitality for all stakeholders Collaborate with the management team to actively monitor guest feedback across all channels, identifying opportunities to enhance guest experience and cultivate a devoted base of regulars Provide consistent, constructive feedback to foster a high-performing team dedicated to hospitality, operational excellence, and business success Maintain a strong partnership with the Executive Chef and kitchen management team to ensure alignment on business goals, initiatives, and overall execution Mentor and coach senior leaders, creating clear pathways for professional growth and development Proactively seek internal and external opportunities to grow the team while prioritizing diversity, inclusion, and belonging Balance daily operational and administrative responsibilities with sound judgment, making decisions that support both the short-term and long-term success of the business Establish a strong operational infrastructure by defining clear roles, goals, and resources, ensuring efficient and accessible systems and processes Serve as a key partner to Home Office departments, leveraging subject matter expertise to support the rollout, training, and communication of company-wide initiatives Build trusting relationships with USHG leaders to foster collaboration, knowledge-sharing, and well-informed decision-making Act as a strategic partner to Home Office departments, ensuring smooth execution of company-wide initiatives, training, and operational rollouts Build trusted relationships with other USHG leaders to foster collaboration, knowledge-sharing, and the adoption of best practices What we need from you: Minimum of 10 years of progressive leadership experience in restaurant and hospitality management, including General Manager or equivalent roles Proven expertise in restaurant operations, including financial management, team leadership, and guest experience excellence Strong business and financial acumen, with the ability to analyze performance metrics and drive strategic growth Knowledge and understanding of the hospitality industry in the Detroit market Proficiency in restaurant management systems and operational processes, ensuring efficiency and consistency across all areas New opening or start up experience preferred Bachelor's degree preferred but not required, with a strong emphasis on hands-on experience and leadership capabilities What you'll get from us: At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Director of Operations, you'll enjoy: Competitive pay and bonus potential : Annual compensation of $140,000 - $155,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care Time to recharge: Generous paid time off and paid parental leave to support life outside of work Investing in your future: A matched 401(k) plan to help you grow long-term savings Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services. Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship Dining Credit : An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones Convenience & flexibility: Pre-tax commuter benefits for transit and parking Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong Turn over the rocks and always be connecting dots to build uplifting experiences and relationships Center the salt shaker with an unwavering commitment to excellence and the values that matter most Write a great next chapter. The road to success is paved with mistakes well-handled Bring a charitable assumption and err on the side of generosity Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. #WORKWITHUS

DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.

We are seeking a dynamic and experienced Director of Retail Operations (DRO) to oversee daily operations and drive efficiency and growth at five thrift stores and warehouse operations. The DRO directs all activities at the warehouse and stores' level to ensure activities are consistent with established Society of St. Vincent de Paul Detroit, (SVdPD), policy and procedures. Responsibilities include financial performance, personnel supervision, merchandising, promotion, facilities and equipment management, and distribution to people in need. Essential Duties and Responsibilities include the following: Operational Responsibilities: Direct both Thrift Store and Warehouse Operations staff pursuant to the SVdPD principles concerning the conduct of business and by continually focusing on the objectives and associated goals of the Vision, Mission Statements and strategic plans. Ensure all activities are managed within established budgets and in compliance with all Thrift Stores and Warehouse Operations Policies and Procedures. Effectively communicate to SVdPD staff any new, changed or eliminated process, procedure, program or resolution. With the Store Committee review, makes recommendations to the CEO on policy and establishes procedures related to retail operations. Develop and implement appropriate metrics to determine the effectiveness of programs and improvements. Oversees solicitation, collection, processing and sales of donated goods. Oversees appropriate distribution, pricing and marketing of all goods to all stores. Develop, implement and maintain inventory system for both warehouse and stores. Oversee the negotiation of pricing and pick-up schedules with rag buyers, seeking to continually increase revenue. Ensure overall appearance and presentation of store locations exceeds expectations. Must be available for on-call support 24/7 for possible building emergencies and security alarm notifications. Financial Performance and Budgeting Responsibilities: Review store sales, cost and profitability regularly with the CEO to ensure individual stores and warehouse operations are meeting defined targets weekly, monthly and yearly. Develop benchmarks for performance in line with National SVdP thrift operations best practices. Achieve production, sell-through and full-fringed labor benchmarks to drive performance. For review and approval by the CEO and Board of Directors, develop and recommend the annual budget for the Thrift Stores and Warehouse operations. Hiring, Coaching and Development Responsibilities: Hires, trains and motivates a supervisory staff to operate profitable, service-oriented thrift operations; evaluates, disciplines and, if necessary, terminates employees for poor performance or failure to comply with policies established by the CEO and Board of Directors. Ensure the development of comprehensive training for each position and hold Store Managers accountable for implementation and verification to ensure continuous improvement. Ensure annual performance evaluation of each employee in conjunction with regular coaching programs. Resolves customer concerns in a timely manner. Administrative Responsibilities: Oversee administration of all information technology related to the stores and warehouse including the phones/ISP, point of sale and managed IT service contractors. Oversee tenant relations with landlords and all building repairs and maintenance in coordination with the Director of Facilities. Ensures Store and Warehouse Managers are complying with time, attendance, HR, payroll, theft prevention and cash management policy requirements. Oversee the development and implementation of housekeeping, waste management, safety, fire, and security policies and procedures. Complies with all laws and governmental regulations related to thrift store operations. Serve as Point of Contact for Union Collective Bargaining Agreement at warehouse. Supervisory Responsibilities Maintain accurate job descriptions of Direct Reports and Indirect Reports; ensuring they accurately reflect the responsibilities, qualifications, and roles. Set goals for employees within Stores and Warehouse. Mentors supervisory staff to best develop and utilize talents for organizational benefits. Ensures quarterly DOT testing of drivers is performed. Requirements: Bachelor's Degree in Marketing, Retail or Business Administration. Experience in developing and executing retail training and coaching programs. Direct P/L responsibility with budgeting experience. Knowledge of union negotiations, trucking rules and regulations a plus. Requires information management, statistical reporting and written communications; intermediate knowledge of Microsoft Office programs; high proficiency in Excel. Experience and proficiency in Retail POS systems. Awareness of trends in society and government as they relate to people in need. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday On call Weekends as needed Application Question(s): Please provide the number of direct reports you have managed in your previous roles. Experience: Retail management: 5 years (Required) Warehouse Operations: 5 years (Required) Ability to Commute: Detroit, MI (Required) Ability to Relocate: Detroit, MI: Relocate before starting work (Required) Work Location: In person For any questions, please contact Gabby Hornak at ***********************.

Do your friends come to you when they need an empathetic ear? When people in your life have a problem do they often ask you for advice? Disability Attorneys of Michigan is hiring multiple office staff positions. Jobs would include a range of client contact, customer service, medical record ordering and submission, and problem solving. Our firm helps disabled clients obtain disability benefits to secure financial stability so they can focus on their health and wellbeing. If you want to be a part of a team that does great work for great people, then consider applying today.

Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set * Opportunities for community service projects and civic engagement Who will you be working with: A diverse group of ambitious professionals that aspire to be leaders in their industry. Position Overview: We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives. Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines. Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors. Responsibilities: * Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate. * Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements * Effectively monitor and guide subordinate Airport Managers * Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department * Actively support business development in the region * Actively support all station startups in the region * Travel throughout the region and to management meetings nationwide as required * Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations * Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments * Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies * Ensure cost effective measures across all regional airport operations * Ensure that Safeguarding is in place for all company equipment and vehicles. * Understanding of P&L Financial Dashboard, and station economic state. * Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting. * Prepare for and attend monthly client performance meetings Successful candidates will be: * Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community * Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen * Able to deliver results - Consistently meet expectations and deliver value to our clients * Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values * Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team. * Able to support a culture where everyone matters, and everyone belongs * Able to delight clients with quality services and superior experiences * A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees. * Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Minimum Requirements: * U.S. citizen, U. S. national or permanent resident * Bi-lingual (Spanish) strongly preferred * Valid state issued driver's license with clean driving record * At least five (5) years relevant experience in a major installation or business * Reside within commuting distance of our Southeast Airports * Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security * Knowledge of 1542/1546 as well as ACISP * Knowledge of Xray ETD a plus * Within the past five (5) years, must have successful experience managing a major security or screening operation * Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations. * AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire. * Current certification at time of hire is preferable * Ability to successfully pass background checks and drug tests as necessary * Available to work various hours as necessary, weekends and holidays depending on the region's needs. * Willing and able to participate in a drug test (either pre-employment or random) with negative results * Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references) * Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol * Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority

Job Description Sonic Realty is revolutionizing the real estate industry with a focus on high-quality lead generation and agent success. Our mission is to provide agents in our network with exceptional support and leads, and create a seamless process from lead generation to closing. As part of the Sonic Family of Companies, Sonic Realty is a forward-thinking, innovative brokerage built on efficiency, transparency, and results. Position Overview The Director of Operations will drive the growth of Sonic Realty by overseeing lead generation efforts, managing Inside Sales Agents (ISAs), and recruiting real estate agents to our network. This role is central to ensuring a steady flow of high-quality leads and the effective conversion of those leads into closed transactions. The ideal candidate is a results-driven leader with a proven track record in sales, operations, and team management. Compensation: $60,000 - $75,000 yearly Responsibilities: 1. Lead Generation and Management Oversee all lead generation activities, ensuring a steady pipeline of high-quality leads for agents. Manage ISAs to maximize lead conversion rates through proper scripting, follow-up strategies, and performance tracking. Collaborate with marketing to optimize ad campaigns, CRM systems, and lead distribution workflows. 2. ISA Team Oversight Recruit, train, and manage a team of ISAs to ensure consistent performance. Monitor and analyze ISA performance metrics to identify areas for improvement and optimize lead conversion. Develop and implement processes to ensure leads are nurtured and effectively handed off to agents. 3. Agent Recruitment and Development Lead recruitment efforts to build a team of high-performing real estate agents. Promote Sonic Realty 's value proposition, emphasizing high-quality leads, ISA support, and streamlined processes. Onboard and train new agents, providing them with tools and resources for success. 4. Process Optimization Design and implement scalable workflows for lead generation, lead nurturing, and transaction coordination. Leverage technology to automate processes and improve operational efficiency. Ensure seamless communication and collaboration between ISAs, agents, and leadership. 5. Performance Monitoring and Reporting Track and report key metrics, including lead generation volume, conversion rates, and agent performance. Use data to refine strategies and ensure goals are met or exceeded. Present regular performance updates to leadership with actionable recommendations. Qualifications: Proven experience in real estate operations, sales management, and lead generation. Strong understanding of lead management systems, CRM platforms, and real estate technology. Demonstrated success in managing ISAs or sales teams to achieve high conversion rates. Exceptional communication, leadership, and organizational skills. About Company Sonic Realty is a Michigan-based real estate brokerage focused on connecting homebuyers and sellers with experienced agents. We provide a practical, efficient approach to real estate transactions, ensuring clients receive knowledgeable guidance throughout the process. As part of the Sonic Family of Companies, we work alongside Sonic Loans and Sonic Title to offer a coordinated homebuying experience. Our structure allows for clear communication, streamlined processes, and reliable service at every stage of a transaction. At Sonic Realty, we value professionalism, efficiency, and straightforward service. Our goal is to help clients navigate real estate transactions with clarity and confidence while providing agents with the resources they need to succeed.