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Operations manager jobs in West Bloomfield, MI

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  • Assistant Store Manager

    Community Choice Financial Family of Brands 4.4company rating

    Operations manager job in Clinton, MI

    Your Opportunity: Assistant Store Manager CheckSmart Clinton Township, MI As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $15 hourly Auto-Apply 1d ago
  • Multi Site General Manager - Correctional Services

    Aramark 4.3company rating

    Operations manager job in Pontiac, MI

    As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $36k-50k yearly est. 1d ago
  • Director of Operations

    365 Retail Markets 4.0company rating

    Operations manager job in Troy, MI

    365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. 365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization. As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ. The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration. Responsibilities Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery. Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control. Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost. Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment. Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs. Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency. Collaborate cross-functionally to align material planning and purchasing strategies. Provide hands-on leadership support to meet daily, weekly, and monthly production goals. Mentor and develop a high-performing team to promote accountability and growth. Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization. Share best practices across sites to promote operational excellence and scalability. Requirements 7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings. Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management. Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units. Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams. Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs. Proven ability to deliver measurable improvements in cost, quality, and delivery performance. Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics. Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments. Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows. Experience with end-to-end distribution, logistics, and fulfillment processes. Exposure to B2B, software, or point-of-sale technologies preferred.
    $106k-179k yearly est. 4d ago
  • Manager, Clinical Operations

    Hospice of Michigan 4.7company rating

    Operations manager job in Dearborn, MI

    Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States
    $81k-97k yearly est. 1d ago
  • Field Care Manager

    Hiretalent-Staffing & Recruiting Firm

    Operations manager job in Macomb, MI

    Become part of our client's compassionate community and help put health first. As a Field Care Manager - Behavioral Health, you'll be the steady hand and the guiding voice for members navigating behavioral health challenges. You'll assess needs, craft care plans with care, and connect individuals to the resources that genuinely move the needle. This role is remote with 15-20% local travel to visit members in Wayne and Macomb Counties, Michigan. What You'll Do Manage a caseload and conduct behavioral health assessments in members' homes, community spaces, or by phone. Develop and coordinate individualized care plans that address the full picture: physical, social, and behavioral. Partner with interdisciplinary care teams (ICT), physicians, and caregivers to ensure members receive consistent, appropriate support. Help members break down barriers to care-whether that's housing, transportation, benefits access, or simply knowing where to start. Serve as the member's anchor: the main point of contact and advocate for steady, sustainable health outcomes. What You Bring Candidates must hold one of the following active licenses in the state of Michigan: Licensed Registered Nurse (RN) Licensed Nurse Practitioner (NP) Licensed Physician Assistant (PA) Licensed Bachelor's Prepared Social Worker (LBSW) Limited License Bachelor's Prepared Social Worker (LLBSW) Licensed Master's Prepared Social Worker (LMSW) Limited License Master's Prepared Social Worker (LLMSW) Clinical Nurse Specialist (CNS) Plus: 2+ years of clinical behavioral health experience. Experience working with adult populations, care coordination, and community health resources. Strong communication, documentation, organizational, and computer skills (MS Office proficiency required). Ability to travel locally (15-20%) throughout Wayne or Macomb County. A private home workspace with secure internet access - quiet, steady, reliable. Preferred Master's level Social Work license (LMSW/LCSW). Experience in managed care, Medicaid Long-Term Care, or in-home care coordination. Language skills in Spanish, Arabic, or Chaldean Neo-Aramaic. Familiarity or certification in Motivational Interviewing.
    $52k-91k yearly est. 1d ago
  • General Manager

    Somerset Collection

    Operations manager job in Troy, MI

    Reports to Corporate Director of Operations THE FORBES COMPANY The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal. SOMERSET COLLECTION This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT GENERAL MANAGER OVERVIEW The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to: Leads the management team in partnership with the Marketing Director. Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning. Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources. Strong understanding of luxury retailers' brand and image and the ability to support their growth and success. Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership. LEADERSHIP The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes: Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including: Federal, State and local statutes & ordinances. MARKETING Supports the marketing team with resources in the following areas: o Merchant relations o Special events / sponsorship & merchant activations o General strategies. Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. COMMUNITY RELATIONS Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. SKILLS & QUALIFICATIONS Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. BENEFITS We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. EOE Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year
    $43k-81k yearly est. 1d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Operations manager job in Dearborn, MI

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $34k-39k yearly est. Auto-Apply 1d ago
  • Assistant Store Manager

    Rally House 3.9company rating

    Operations manager job in Livonia, MI

    Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization. You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams while we grow beyond 300 stores! We don't just provide jobs, we provide careers. Apply today and be part of our growth! Job Description Bring the Energy. Lead the Team. Make Every Day Game Day. Are you passionate about sports, fashion, and creating unforgettable customer experiences? Rally House is looking for an Assistant Store Manager who brings leadership, hustle, and team spirit to everything they do. As Assistant Store Manager, you'll work closely with the Store Manager to deliver results through your team. You'll coach, train, and lead Team Sales Leads and Sales Associates to hit store goals, deliver outstanding service, and create a fun, fast-paced shopping experience that feels like a retail pep rally. From merchandising and receiving to coaching the team and daily operations, you'll play a key role in keeping your store game day ready. At Rally House, we celebrate hometown connections by offering an outrageous selection of local and team apparel and gifts, giving fans the perfect way to represent their teams and communities. Working closely with the Store Manager, you'll help create a welcoming environment that brings fans and alumni together in celebration of their team spirit. This role is perfect for retail leaders ready to take the next step in their career. Whether you're managing the floor or jumping in to help a customer find the perfect gear, you'll lead by example and show your team how it's done. If you're a future Store Manager in the making who loves to win, inspires others, and leads with purpose - we want to hear from you. Responsibilities Staffing: shift management, leading others Customer service: ensures customer remains the top priority Delivery Results: inventory control, selling strategies Merchandising: Meets Rally House visual standards; floor moves and merchandising; organizing, game-planning and execution Skills And Knowledge Ability to lead other others, Able to communicate with others in a clear and confident manner, Detail oriented, Enthusiastic attitude, Functional skills required to make basic use of digital devices and online applications, Growth mindset, Outgoing Qualifications Minimum 3 years experience in clothing retail; Minimum 1 years in a supervisory or team lead position coaching others; Associates or Bachelor's degree preferred; Sports enthusiast preferred. Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders. $18.00 - $23.00 Hourly
    $33k-40k yearly est. 1d ago
  • Customer Operations Manager

    3M 4.6company rating

    Operations manager job in Detroit, MI

    Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact you will make with the role In this new role, you will make a direct impact by ensuring 3M deliveries in response to customer portal and survey requests are timely, accurate, and consistent. Your work will strengthen trust with key customers, enable key account and sales team to stay focused on growth, and position 3M to compete successfully for new business. By developing best practices and streamlining how we manage requests across functions, you will not only create efficiencies for the organization but also shape how 3M engages with customers in the automotive segment. This role offers a unique opportunity to influence both customers' satisfaction and business outcomes while building cross-functional expertise and leadership visibility. As a Customer Operations Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Monitor customer portals daily to identify incoming customer requests Route request to the appropriate function (e.g. supply chain, trade compliance…etc.) and ensure clarity on requirements Follow up with stakeholders to confirm timely entry of information in portals Act as a collection point for customer survey and other data requests received outside the portals Collaborate with cross-functional teams to develop responses and leverage best practices for efficiency Communicate directly with customers to clarify requests and ensure alignment Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher (completed and verified prior to start) Five (5) years of experience working at 3M, with knowledge of 3M systems in a private, public, government or military environment Additional qualifications that could help you succeed even further in this role include: Experience in supply chain management Experience in manufacturing Project management skills Operating with a sense of urgency Strong track record of navigating complex, multi-functional organizations Ability to work in a highly dynamic environment Excellent written and verbal communication skills 2+ years of experience in an automotive customer-facing role such as sales, customer service, marketing or program management Work location: Onsite (Job Duties allow for some remote work but require travel to a 3M hub at least 4 days per week) Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 10/15/2025 To 11/14/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
    $141.2k-172.5k yearly Auto-Apply 60d ago
  • Vice President of Operations

    Gardner-White Furniture 3.7company rating

    Operations manager job in Auburn Hills, MI

    The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
    $120k-155k yearly est. 60d+ ago
  • District Manager - Detroit

    The Gap 4.4company rating

    Operations manager job in Novi, MI

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently followup to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $102k-176k yearly est. 12d ago
  • Director, Aseptic Operations - Sterile Fill

    Endo International 4.7company rating

    Operations manager job in Rochester, MI

    **Why Us?** We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. ** Summary** The Director of Operations at the Rochester MI facility leads the establishment, implementation, maintenance and execution of: cleaning, sanitization, and/or sterilization of production equipment and facilities; raw material sampling, dispensing and product formulation; aseptic/sterile primary packaging of liquid, suspension, or lyophilized product in plastic bottles, vials or syringes; inspection, secondary labeling and packaging of the finished product. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives and sustain site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The individual must have the ability to coordinate work between functions to ensure alignment with overall site Vision, Mission and Execution Strategy. **Job Description** Scope of Authority _- span of control_ _(work unit, site, department, division, etc.), monetary value of budget/spend authority_ _( capital, operating, etc.), P&L responsibility, etc._ + Span of Control: oversight of five (5) budgetary departments representing seven (7) operational working units: 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration + Operating Budget ~$15M; Spend/signing authority at $25K Key Accountabilities _- key outcomes/deliverables, the major responsibilities, and % of time_ Accountability Responsibilities % of Time Operations + Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. + Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. + Maintains proper staffing and training levels to meet requirements. + Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecard. + Sets priorities to meet internal cycle times and delivery schedules. + Assure adequate maintenance of department machinery and supplies. + Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives. + Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations 20% Compliance + Develops and maintains a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations. Participates in safety meetings, investigates accidents, expects proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. + Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) + Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) + Performs assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance and safety. + Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. + Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. + Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. 20% Supervisory Responsibilities + Interviews, hires, and ensures training of employees; plans, assigns, and directs work; appraises performance; rewards and redirects employee's activities; addresses complaints and resolves problems. + Develops and trains managers & supervisors for more effective performance in current assignments as well as future leadership roles to meet on-going personnel development and succession planning objectives for continued business continuity. + Secures effective training programs or resources thru partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. + Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy; recommends disciplinary actions. + Number of exempt employees - direct: 6-8; indirect: 15-25 + Number of Hourly employees - indirect: 100-150 20% Leadership + Establishes expectations, drives accountability & influences effective team building and team work. + Creates an atmosphere of team effort, open communication and inspirational shop floor management. + Interacts productively with peers across all site work streams. + Leads operations managers, supervisors, and hourly staff. + Develops cooperative relationships with contractual bargaining agreement leadership team and colleagues + Meets site objectives in compliance, quality, transformation, employee learning & development, and financial areas. + Supports capital planning initiatives to ensure site remains compliant with local, state and federal requirements. + Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. + Manages special projects as requested/assigned by Executive Team. 40% Total 100% Qualifications Education & Experience _Minimal acceptable level of education, work experience and certifications required for the job_ + Direct parenteral manufacturing/quality experience preferred. + Bachelors/Master's degree from an accredited college or university with a major in Science, Packaging Engineering or Business + Six-ten years of progressively responsible work-related experience designing, customizing, managing and evaluating manufacturing operations inclusive of programs to support ongoing personnel development. + Minimum of 10 years supervisory/leadership experience with specific involvement with Operations, Quality and/or Compliance Management. Emphasis on team building, problem solving and employee development inclusive of succession planning. + High level of proficiency in adult education and training, and group presentation + Must be familiar with different approaches to staff and management development using various delivery systems + Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge _Proficiency in a body of information required for the job_ _e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc._ + Microsoft Office Suite, Quality Management Systems(QMS: Trackwise, LMS, LIMS), Enterprise Resource Planning (ERP) Systems, Calibration Maintenance Management Systems (CMMS) + CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes) Skills & Abilities _Often referred to as "competencies", leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing_ _etc._ + **Managing People** - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. + **Leadership** - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. + **Interpersonal Skills** - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. + **Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. + **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. + **Teamwork** - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. + **Strategic Thinking** - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Excellent communication skills, including the ability to speak clearly and persuasively in all situations, listen and gain clarification, respond well to questions and write clearly and informatively + **Ethics** - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. + **Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. + **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. + **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. + **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. + **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. + **Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. + **Initiative** - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. + **Skilled and Determined** **-** Committed to removal of the eight non-value-adding wastes: **Overproduction:** Producing product or operating processes where orders do not exist; **Waiting:** Workers standing around and waiting for the next process step or a process to commence; **Unnecessary transport:** Carrying Work In Process (WIP) long distances and/or in a "back and forth" repeated manner; **Overprocessing:** Taking unneeded steps to process the product; **Excess inventory:** Excess Raw Material, WIP, or Finished Product leading to exaggerated cycle times, obsolescence and storage costs; **Unnecessary movement:** Any wasted motion of workforce to produce product or operate a process; **Defects:** Production of defective and/or non-usable products; **Unused employee creativity:** Loosing time, ideas, skills and improvements by not engaging and/or listening to our employees. _Passion for Right First Time (RFT) Processing_ Physical Requirements _Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc._ + Stand, walk, sit, lift, talk and hear in office, laboratory and manufacturing work areas + Frequent walkthroughs of shop floor operations **_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._ **EEO Statement:** We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $88k-176k yearly est. 60d+ ago
  • Director, Client Operations

    Publicis Groupe

    Operations manager job in Troy, MI

    Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines - Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy - that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at **************************** Overview Mars United Commerce is seeking a Director, Client Operations. This position ensures that the team operates in a highly efficient manner while maintaining the highest quality standards. Supports the Lead and team by managing scoping and establishing processes and ways of working to consistently deliver a best-in-class product and service. Key Job Responsibilities: * Business Management * Financials * Client Liaison * Onboarding and Training Performance Expectations: Business Management * Partnering Client Lead with annual scope development and custom scope enhancements * Monitor staff allocation and budgets, flagging changes in scope that affect resourcing and recommends action in partnership with Client Leads * Manages scopes and process to ensure team is both funded and reports at 90% billable. * Identify and support the building of tools to assist in the scoping process (e.g., AI/Marilyn integration) * Explore new roles or ways of working to meet client needs * Develop and manage clear communication plans * Plan and lead weekly meetings to discuss present and future issues/updates * Support developing and contributing to QBRs * Design and develop solutions to resolve issues * Manage team resources (external data sources like Kantar, IC's, research and report sharing within the team and to input into Marilyn) * Work closely with New Business lead on RFI/RFP responses to identify needs or resources, as well as determining appropriate allocation, budgets and staff recommendations * Coordinate agenda and content for VP team meetings Financials * Provide monthly financial updates * Optimize funding/utilization based on monthly reports * Review performance data to measure productivity, goal achievement and determine areas needing improvement Client/Procurement Liaison * Work with Client Ops/Procurement to thoroughly know the business * Participate in Client process changes to share ownership of implementation Onboarding and Training * Onboard new team members and Clients * Identify and deploy training to improve overall productivity (e.g. brief training) * Manage ongoing best practices forums Skill Sets Required: * Bachelor's degree in advertising, marketing, business or related field * 10+ Years of Advertising, Digital or Media Agency experience is a requirement. * Interest in the Operations discipline * Budget, reconciliation and vendor management experience required. * Proficiency in Word, Excel and PowerPoint * Ability to manage time, adhere to strict timelines, multitask and work well under pressure * Ability to partner with Client Operations and Procurement * Ability to lead and drive alignment across teams and seniority levels * Proactive nature in the seeking of work/responsibility * Dependability in execution of work and as member of assigned team * Enthusiastic, solution-oriented attitude in accepting work/new challenges * Desire to learn all aspects of the assigned client scope of work and tactics * Effective interpersonal skills working well across functions * Conscientious work ethic * Ability to create and manage to an estimate, mitigating financial risk * Resourcing and staffing management experience required * Cross functional team leadership experience required. * Sound decision-making skills based in agency, client, and industry knowledge. Additional information Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact *****************************. Compensation Range: $119,510- $188,025 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be February 28, 2026. All your information will be kept confidential according to EEO guidelines.
    $119.5k-188k yearly 26d ago
  • Regional Manager

    Ubreakifix 3.6company rating

    Operations manager job in Royal Oak, MI

    Job Description Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start. We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things. Compensation: $60,000 - $63,000 yearly Responsibilities: Territory Management Analyze sales data to identify top opportunities. Build strong field relationships and align strategies with client business plans. Use store and district insights to drive sales actions. Manage an activity calendar to maximize results. Provide regular touchpoints and training to high-volume locations. Meet all growth goals set by Sales Leadership Collaboration Influence Share trends, growth opportunities, and best practices with internal partners. Support the development and execution of client sales strategies. Recommend action plans based on ongoing needs assessments. Integrate and update protection plan training within client programs. Client Education Training Partner with senior client leaders to recommend improvement strategies. Facilitate client-specific training to boost protection plan sales. Coordinate training logistics and secure store leadership support. Deliver executive summaries at client meetings. Clearly communicate protection plan features and benefits. Qualifications: Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction. Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery. Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation. Strong analytical skills to monitor performance metrics and identify opportunities for improvement. Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals. Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation. Experience in supporting team members' professional development, creating a positive and inclusive work environment. About Company Why Join UBreakiFix? At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business. Competitive Pay Benefits: Comprehensive health, vision, dental coverage, and paid time off. Growth: Professional development opportunities and a culture that supports career advancement.
    $60k-63k yearly 28d ago
  • Director of Retail Operations

    Archdiocese of Detroit 4.3company rating

    Operations manager job in Detroit, MI

    We are seeking a dynamic and experienced Director of Retail Operations (DRO) to oversee daily operations and drive efficiency and growth at five thrift stores and warehouse operations. The DRO directs all activities at the warehouse and stores' level to ensure activities are consistent with established Society of St. Vincent de Paul Detroit, (SVdPD), policy and procedures. Responsibilities include financial performance, personnel supervision, merchandising, promotion, facilities and equipment management, and distribution to people in need. Essential Duties and Responsibilities include the following: Operational Responsibilities: Direct both Thrift Store and Warehouse Operations staff pursuant to the SVdPD principles concerning the conduct of business and by continually focusing on the objectives and associated goals of the Vision, Mission Statements and strategic plans. Ensure all activities are managed within established budgets and in compliance with all Thrift Stores and Warehouse Operations Policies and Procedures. Effectively communicate to SVdPD staff any new, changed or eliminated process, procedure, program or resolution. With the Store Committee review, makes recommendations to the CEO on policy and establishes procedures related to retail operations. Develop and implement appropriate metrics to determine the effectiveness of programs and improvements. Oversees solicitation, collection, processing and sales of donated goods. Oversees appropriate distribution, pricing and marketing of all goods to all stores. Develop, implement and maintain inventory system for both warehouse and stores. Oversee the negotiation of pricing and pick-up schedules with rag buyers, seeking to continually increase revenue. Ensure overall appearance and presentation of store locations exceeds expectations. Must be available for on-call support 24/7 for possible building emergencies and security alarm notifications. Financial Performance and Budgeting Responsibilities: Review store sales, cost and profitability regularly with the CEO to ensure individual stores and warehouse operations are meeting defined targets weekly, monthly and yearly. Develop benchmarks for performance in line with National SVdP thrift operations best practices. Achieve production, sell-through and full-fringed labor benchmarks to drive performance. For review and approval by the CEO and Board of Directors, develop and recommend the annual budget for the Thrift Stores and Warehouse operations. Hiring, Coaching and Development Responsibilities: Hires, trains and motivates a supervisory staff to operate profitable, service-oriented thrift operations; evaluates, disciplines and, if necessary, terminates employees for poor performance or failure to comply with policies established by the CEO and Board of Directors. Ensure the development of comprehensive training for each position and hold Store Managers accountable for implementation and verification to ensure continuous improvement. Ensure annual performance evaluation of each employee in conjunction with regular coaching programs. Resolves customer concerns in a timely manner. Administrative Responsibilities: Oversee administration of all information technology related to the stores and warehouse including the phones/ISP, point of sale and managed IT service contractors. Oversee tenant relations with landlords and all building repairs and maintenance in coordination with the Director of Facilities. Ensures Store and Warehouse Managers are complying with time, attendance, HR, payroll, theft prevention and cash management policy requirements. Oversee the development and implementation of housekeeping, waste management, safety, fire, and security policies and procedures. Complies with all laws and governmental regulations related to thrift store operations. Serve as Point of Contact for Union Collective Bargaining Agreement at warehouse. Supervisory Responsibilities Maintain accurate job descriptions of Direct Reports and Indirect Reports; ensuring they accurately reflect the responsibilities, qualifications, and roles. Set goals for employees within Stores and Warehouse. Mentors supervisory staff to best develop and utilize talents for organizational benefits. Ensures quarterly DOT testing of drivers is performed. Requirements: Bachelor's Degree in Marketing, Retail or Business Administration. Experience in developing and executing retail training and coaching programs. Direct P/L responsibility with budgeting experience. Knowledge of union negotiations, trucking rules and regulations a plus. Requires information management, statistical reporting and written communications; intermediate knowledge of Microsoft Office programs; high proficiency in Excel. Experience and proficiency in Retail POS systems. Awareness of trends in society and government as they relate to people in need. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday On call Weekends as needed Application Question(s): Please provide the number of direct reports you have managed in your previous roles. Experience: Retail management: 5 years (Required) Warehouse Operations: 5 years (Required) Ability to Commute: Detroit, MI (Required) Ability to Relocate: Detroit, MI: Relocate before starting work (Required) Work Location: In person For any questions, please contact Gabby Hornak at ***********************.
    $57k-107k yearly est. Easy Apply 60d+ ago
  • Director of Operations (Restaurant + Hotel)

    Aparium Hotel Group 3.9company rating

    Operations manager job in Detroit, MI

    DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
    $71k-107k yearly est. 45d ago
  • Director of Operations

    Hope Medical Clinic 4.3company rating

    Operations manager job in Ypsilanti, MI

    At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What We're Looking For: Bachelor's degree Minimum of 5 years' experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinic's mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
    $83k-138k yearly est. 60d+ ago
  • Regional Director, Southeast Operations (48568)

    Global Elite Group 4.3company rating

    Operations manager job in Garden City, MI

    Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set * Opportunities for community service projects and civic engagement Who will you be working with: A diverse group of ambitious professionals that aspire to be leaders in their industry. Position Overview: We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives. Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines. Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors. Responsibilities: * Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate. * Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements * Effectively monitor and guide subordinate Airport Managers * Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department * Actively support business development in the region * Actively support all station startups in the region * Travel throughout the region and to management meetings nationwide as required * Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations * Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments * Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies * Ensure cost effective measures across all regional airport operations * Ensure that Safeguarding is in place for all company equipment and vehicles. * Understanding of P&L Financial Dashboard, and station economic state. * Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting. * Prepare for and attend monthly client performance meetings Successful candidates will be: * Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community * Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen * Able to deliver results - Consistently meet expectations and deliver value to our clients * Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values * Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team. * Able to support a culture where everyone matters, and everyone belongs * Able to delight clients with quality services and superior experiences * A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees. * Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Minimum Requirements: * U.S. citizen, U. S. national or permanent resident * Bi-lingual (Spanish) strongly preferred * Valid state issued driver's license with clean driving record * At least five (5) years relevant experience in a major installation or business * Reside within commuting distance of our Southeast Airports * Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security * Knowledge of 1542/1546 as well as ACISP * Knowledge of Xray ETD a plus * Within the past five (5) years, must have successful experience managing a major security or screening operation * Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations. * AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire. * Current certification at time of hire is preferable * Ability to successfully pass background checks and drug tests as necessary * Available to work various hours as necessary, weekends and holidays depending on the region's needs. * Willing and able to participate in a drug test (either pre-employment or random) with negative results * Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references) * Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol * Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
    $48k-89k yearly est. 15d ago
  • Multiple Office Positions Available

    Ball Banton and Johnson Pc

    Operations manager job in Warren, MI

    Do your friends come to you when they need an empathetic ear? When people in your life have a problem do they often ask you for advice? Disability Attorneys of Michigan is hiring multiple office staff positions. Jobs would include a range of client contact, customer service, medical record ordering and submission, and problem solving. Our firm helps disabled clients obtain disability benefits to secure financial stability so they can focus on their health and wellbeing. If you want to be a part of a team that does great work for great people, then consider applying today.
    $36k-62k yearly est. 60d+ ago
  • Director, EMS Operations

    Southeastern Michigan Health Association 3.7company rating

    Operations manager job in Wayne, MI

    Full-time Description - Wayne, MI 48184 The individual in this position is responsible for oversight of the EMS operational activities that pertain to the Western Wayne County EMS System. In this capacity, you as a SEMHA employees will serve as the Director of EMS Operations is responsible for providing to various Western Wayne County Medical Control Authority Life Support Agencies including, but not limited to, development and implementation of internal QI programs, incident investigation, continuing education, protocols, and other tasks, as may be delegated by the Executive Director. This individual works closely with the Executive Director to ensure that the Western Wayne County EMS system is operated in a manner consistent with state law and policies, procedures and dictates prescribed by the Medical Control Authority. When activated, this individual reports to the Wayne County Emergency Operations Center (EOC) during activations and drills. Major Responsibilities: Perform fundamental statistics. EMS Patient Care Record review. Develop system, hospital, fire service and private agency reports. Development of proposals for modifications or improvements for the EMS System. Professional review and investigation of EMS incidents, policies, and protocol issues referred by hospitals/agencies or other. Assist agencies with development and implementation of internal QI programs. Prepare instruction manuals; programs structure diagrams, and flow charts. Maintain a thorough knowledge of EMS State laws and rules pertaining to EMS operations/education. Maintain a thorough knowledge of HEMS (Western Wayne County) protocols. Support the development of education and training opportunities. Maintain a thorough knowledge of SAGE accounting program. Attend disaster related training/events at state/county/local levels. Be available to work during disaster events. Staff and take directions for projects created in the Professional Standards Review Organization. Oversee Pharmacy diversions. In coordination with HEMS Operations Manager Maintain the HEMS Emergency Radio Operation. Other duties as defined by the Executive Director. Education, Experience, & Qualifications: Registered Nurse with EMS experience or Certified/Licensed Paramedic with a minimum of a bachelor's degree in business, healthcare, or related field. Master's Degree preferred. Quality Improvement and statistical data education and experience. Proficiency in MS Office products (Advanced Excel) & Database experience. Excellent written, presentation, and interpersonal communication skills. Detailed oriented with strong organizational skills. Valid driver License with a reliable transportation Salary: $68,000 - $80,000 annually (based on experience and qualifications) Employment Type: Full-time Classification: Exempt (salaried) Benefits: Health insurance, Dental insurance, and Vision insurance Paid time off (Holidays, Vacation, Personal, & Sick time) 401a & 403b (Retirement plans) Long Term Disability Employee assistance program Group Life Insurance Various Voluntary Benefit Option Application Deadline: November 14, 2025. Please contact SEMHA HR Department @ ************** if you need assistance to upload resume, cover letter, and/or make application online. ** Applicants must be presently authorized to work in the United States on a full-time basis. E.O.E.** ** SEMHA is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the SEMHA Human Resources Department. ** ** SEMHA positions are grant funded and are contingent upon the continued support of the funding throughout the duration of the assignment. ** Salary Description $68,000 - $80,000 annually
    $68k-80k yearly 60d+ ago

Learn more about operations manager jobs

How much does an operations manager earn in West Bloomfield, MI?

The average operations manager in West Bloomfield, MI earns between $52,000 and $131,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in West Bloomfield, MI

$83,000

What are the biggest employers of Operations Managers in West Bloomfield, MI?

The biggest employers of Operations Managers in West Bloomfield, MI are:
  1. McDonald's
  2. Republic Services
  3. Lee MacHinery Movers Inc.
  4. Buckle
  5. BrightView Landscape Development Inc
  6. The Boldt Company
  7. Teligent
  8. BrightView
  9. Fives
  10. Amazon
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