Operations Manager Jobs in Westfield, IN

The Divisional Allocation Manager is responsible for leading, motivating, training and developing a team of Allocation Analysts to ensure they're providing thoughtful store analysis that places the right product in the right stores at the right time. pr This role is instrumental in driving sales and margin for the company through management and optimization of inventory. The Divisional Allocation Manager is a highly collaborative role that partners closely with a variety of cross functional teams, such as Buying, Planning, Visual Merchandising and Supply Chain. We're looking for an allocation expert with at least 1-2 years of experience in a relevant allocation system. This individual should effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do while performing the following main duties: Directly supervises 6-8 employees including interviewing and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Assists in training of all new Allocation Analysts, including 30, 60 and 90-day check ins. Sets and monitors productivity standards and inventory service level performance. Proposes actions to recover risk and maximize opportunities in alignment with the Senior Director of Allocation, Senior Directors of Planning and SVP of Planning & Allocation, at a department/store/brand/category level. Oversees category replenishment by proactively making adjustment recommendations based on sales trends, seasonality factors, visual merchandising strategies, and business needs. Determines category preseason allocation strategies and communicates to Allocation Analysts on team. Collaborates with other Divisional Allocation Managers to ensure consistency of information, shared best practices and development of system knowledge. Able to create ad hoc reports to support business; inclusive of, but not limited to, weekly sales and inventory reports to identify top stores and SKUs, as well as under-performing stores and SKUs. Builds constructive and effective relationships with a broad and diverse group of business partners. Able to perform day to day allocation tasks, as well as ensuring best practices are being followed in the allocation system. Additional duties and projects as required. Required Education and/or Experience Bachelor's degree (B.S.) from a four-year college or university; or equivalent combination of education and experience. Additional 3-5 years of previous merchandising/allocation experience required. Candidates with JD Finish Line experience strongly preferred; or equivalent combination of education and experience. Required Computer and/or Technical Skills Should have at least intermediate knowledge and abilities with a relevant allocation system, Microsoft Word, Excel, PowerPoint and should have basic to intermediate knowledge and abilities with Google suite software, and competence in learning how to maximize the use of new software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit for more than 6 hours per shift Use hands to finger, handle and feel Reach with hands and arms Talk and/or hear Stand for up to 4 hours at a time regularly Walk or move from one location to another Periodically may need to climb, balance, stoop, kneel, or crouch Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally Punctuality and regular attendance consistent with the company's policies are required for this position. The average work week is 40-50 hours, which can vary depending on business needs. The work environment for this position is a moderately noisy office setting. The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy.

About the Role: As an Operations Manager, you will play a crucial role in ensuring the successful delivery of services to our clients. You will oversee the execution of service delivery processes, manage client relationships, and drive continuous improvement initiatives to enhance service quality and efficiency. This role requires strong leadership skills, effective communication, and a focus on meeting client expectations while adhering to service level agreements (SLAs). Essential Job Responsibilities: Serve as the primary point of contact for assigned clients, understanding their service needs, objectives, and expectations. Develop and maintain strong relationships with clients, acting as their advocate within the organization and ensuring alignment between client requirements and service delivery capabilities. Collaborate with internal teams, including operations, technical support, and project management, to ensure timely and effective delivery of services to clients. Monitor service delivery performance against established SLAs, KPIs, and quality standards, identifying areas for improvement and implementing corrective actions as needed. Conduct regular service reviews with clients to review performance metrics, address concerns, and identify opportunities for service enhancements. Coordinate service delivery activities, including service requests, incident management, change management, and service transitions, ensuring adherence to established processes and procedures. Lead and mentor a team of service delivery professionals, providing guidance, support, and training to ensure high performance and professional development. Develop and implement service improvement initiatives, process optimizations, and best practices to enhance service delivery efficiency and effectiveness. Prepare and present regular reports and updates to senior management and clients, summarizing service delivery performance, achievements, and areas for improvement. Stay informed about industry trends, emerging technologies, and best practices in service delivery management, incorporating relevant insights into service delivery strategies and processes. Drive continuous improvement culture within the service delivery organization, fostering innovation, collaboration, and accountability among team members. Ensure compliance with company policies, procedures, and regulatory requirements related to service delivery operations and client engagements. Qualifications: Bachelor's degree (or an equivalent combination of education and relevant experience). Minimum of 3-5 years of experience in service delivery management, client relationship management, or a related field. Proven track record of successfully managing client relationships and delivering services to meet client expectations and SLAs. Strong leadership and management skills, with the ability to lead and motivate teams to achieve goals and objectives. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, colleagues, and stakeholders at all levels. Solid understanding of service delivery processes and industry best practices for service management. Experience with service management tools and systems, such as ServiceNow, Remedy, or similar platforms. Strong problem-solving skills and analytical abilities, with the ability to identify issues, analyze root causes, and develop effective solutions. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. Commitment to delivering exceptional service quality, driving continuous improvement, and fostering a customer-centric culture within the organization.

Trades Holding Company, LLC is seeking a skilled and highly motivated Operations leader to lead and grow AireServ - our heating, ventilation, and air conditioning (HVAC) division that provides installation, maintenance, and repair services for residential and commercial HVAC systems. Our Operations leaders are highly motivated and results-driven, safety-focused, and are passionate about leading our field technicians with authenticity and integrity, and growing Trades' business through excellent customer service. Salary Range: $100-120k, depending on experience Responsibilities will Include: Providing strategic direction and leadership over AireServ, to ensure the continued growth and success of the company. Overseeing all aspects of the business, including operations, sales, marketing, finance, and human resources. Partner with functional leaders for tool, guidance, and support as needed. Setting ambitious yet achievable goals and developing strategies to achieve them. Serving as the primary leader for the Muncie facility and location. Cultivating a positive, collaborative, and safety-focused work environment that fosters excellence and attracts top talent. Building strong relationships with clients, ensuring their needs are met and exceeded. Working with the Leadership Team to identify new market opportunities and helping to develop strategies to capitalize on them. Managing the company's budget and financial performance. Maintaining a deep understanding of industry trends, regulations, and safety standards. Representing the company professionally in all interactions. Developing, hiring, mentoring, training, and motivating field technicians, and other resources needed to run the AireServ business. Working together with field managers, business unit managers, dispatch and dispatch support staff to implement “best practice” field operations. Implementing, maintaining, and enforcing the “Trades Way” for the AireServ business - the systems, process, policies, leadership, and operational methods that make Trades a premier partner in home services and a great place to work. Other duties as assigned Requirements: Minimum of 5 years experience in operational management with at least 3 years in a leadership position. HVAC experience strongly preferred. A proven track record of success in driving business growth and profitability. Strong leadership, communication, and interpersonal skills. The ability to motivate and inspire a team. Excellent analytical and problem-solving skills. Knowledge of safety regulations and best practices in trade-related fields (OSHA 10 and/or OSHA 30 considered an asset) Excellent project management, organizational, time management, and leadership skills. Experience with Service Titan a plus. Strong experience with customer service, customer escalations, and overall customer intimacy. Self-motivated, results-driven, and independent thinking. Eagerness to grow and lead in the trade. A valid driver's license and a clean driving record. Trades Holding Co, LLC (“Trades”) is a franchisee operator of several residential home service brands, including Mr. Rooter (plumbing), Mr. Electric (electrical), Rainbow Restoration (restoration services) and AireServ (HVAC). Trades is the nation's largest Mr. Rooter Franchisee and employs over 300 trade professionals in multiple markets in Ohio, Indiana, and surrounding metro areas. Founded in 1994, Trades was purchased by CPC, LLC, a perpetual investment company focused on buying companies and holding them for the long-term. Trades is dedicated to its technicians and committed to providing a superior journey from apprentice to retirement. Trades Holding Company, LLC (dba Mr. Rooter, Mr. Electric, Rainbow Restoration and AireServ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities Develop and execute site-level strategic plans in alignment with corporate objectives. Translate business strategies into actionable operational programs, ensuring alignment with customer and company goals. Establish and manage operational and financial targets to drive efficiency, cost optimization, and on-time delivery. Oversee planning, procurement, production, maintenance, process engineering, and internal logistics to ensure seamless operations. Lead Lean/Six Sigma initiatives to enhance productivity, improve quality, and reduce waste. Represent the company in customer meetings, governance reviews, and quarterly business updates. Provide regular management reports and performance updates. Partner with HR to implement talent acquisition, development, and retention strategies to build a strong, motivated workforce. Qualifications Bachelor's degree in a related field; Master's or MBA preferred. Minimum of 8 years of management experience in high-volume, precision manufacturing, preferably in medical devices or pharmaceuticals. Deep understanding of quality systems and regulatory requirements (ISO 13485, FDA, CGMP). Strong financial acumen, including experience managing site P&L and improving key operational metrics. Proficiency in ERP/MRP systems and data-driven decision-making. Proven ability to build and lead high-performing teams in a fast-paced, regulated environment. Excellent strategic thinking, problem-solving, and analytical skills. Strong communication, negotiation, and relationship-management abilities. Company Overview We are a global leader in advanced manufacturing solutions, specializing in high-precision components and devices for the healthcare industry. With a strong commitment to innovation, quality, and operational excellence, we partner with leading pharmaceutical and medical technology companies to deliver critical solutions that improve patient outcomes. Our state-of-the-art facilities operate under the highest industry standards, ensuring efficiency, compliance, and customer satisfaction.

The Emotor Launch Shift Operations Manager is primarily responsible for leading plant operations for a shift, utilizing World Class Manufacturing principles to achieve production and cost targets. The Shift Operations Manager will drive a culture and processes that promote continuous improvement in safety, quality, cost and delivery. This role will manage a shift in a large, multi-shift unionized operation, managing both hourly and salary personnel including Production, Maintenance, Quality and Engineering personnel. The Emotor Launch Shift Operations Manager will guide their Engineering team to develop and launch processes that meet all objectives for safety, quality, delivery, and cost Emotor manufacturing including stator and rotor assembly. The ideal candidate will not only bring technical functional depth and credibility but must also possess the requisite executive leadership traits and business acumen to interface with the Senior Manufacturing leadership and executive management team and develop, communicate, lead and motivate their shift's operations team. In addition, the Shift Operations Manager will lead change management initiatives in the shift, with a passion for excellence and delivery in all manufacturing and business initiatives. Additional responsibilities include but are not limited to: Lead the shift team to achieve all business objectives including safety, quality, continuous improvement, production, profitability, customer service, and other internal metrics, consistent with SPW principles. Supports all aspects of production processes including safety, quality, delivery, cost and morale and drive successful implementation of SPW processes and standards Oversee all personnel for the shift including production, maintenance, quality, and tool and process engineering, both hourly and salary. Review daily expenditures and follow up on anomalies Lead change management initiatives in the center, drive workforce engagement, and provide coaching and feedback to all employees. Ensure compliance in all audit initiatives Drive continuous improvement in safety, quality, delivery, cost savings, and employee morale in the center. Manage allocation of resources to support SPW project completion Drive launch and mid-cycle action activities, cost improvements, and raising the bar on quality and product safety. Monitor launch curve attainment for new programs and establish PDCA as needed Coordinate project plans with maintenance and engineering organizations Lead the elimination of waste in all aspects of the business. Teach, cultivate, and promote teamwork and problem solving in a positive, proactive work environment. Ensure safety regulation compliance and provide a safe working environment for employees. Drive organizational capability by building a highly committed and capable team, coaching and mentoring incumbents and/or bringing in additional talent as needed. Oversee engineering scope definition, Requests for Quotes (RFQ's), sourcing, technical evaluations, design, manufacturing, and installation of manufacturing equipment of electric hairpin stators and rotor assembly equipment Development/improvement of process and equipment standards related to manufacturing engineering specifically for electric hairpin stator and rotor assembly. Lead industrialization for process design and installation of electric motor hairpin Stator and Rotor line manufacturing lines in Kokomo Indiana. Location(s) 3660 N US HWY 31, Kokomo, Indiana 46901 Requirements Basic Qualifications: Bachelor's degree and minimum 10 years' experience in operations management experience in a high-volume environment Ability to work any shift and overtime as required Excellent interpersonal skills and ability to interface with all levels of the organization Ability to build effective business relationships with plant leadership and customers Must have a strong working knowledge of Body-In-White, Paint, Assembly Operations, Logistics and Maintenance Strong knowledge of World Class Manufacturing or continuous improvement systems, such as TPS and Lean Manufacturing operation Knowledge of other process systems, quality systems, throughput, standardization, and product/process launch Ability to effectively lead a diverse workforce, teach, coach and mentor employees to go above and beyond objectives Must have a good working knowledge of Microsoft Office Preferred Qualifications: Advanced degree in a technical field Proficiency in all aspects of SPW is required Specific E-motor skill sets: Experience in high volume electrical motor manufacturing including: STATOR: Paper folding/slot insertion Winding experience for stators - Hairpin forming/bending experience preferred Laser welding copper (hairpins and buss-bars) Impregnation/trickling of stator windings Electrical testing of finished stator ROTOR: Magnet insertion Assembly of rotor including segment stacks to rotor shaft Transfer molding / epoxy bonding for magnets as well as mechanical magnet retention Rotor balancing Electrical testing of finished rotor Employment Type Full-time

The Financial Services Academy is a division of the Indiana Bankers Association providing a state-approved, statewide-accredited banking apprenticeship program for high school students with the goal of workforce readiness and employment in the banking industry. The Indiana Bankers Association supports Indiana banks through advocacy, professional education, and products and services. Its mission is to advocate for and sustain an environment in which banks can succeed. INDIANA BANKING | COLLABORATIVE LEADERSHIP | YOUTH CAREER DEVELOPMENT Job Overview Reporting to the President & CEO of the Financial Services Academy, this position will be instrumental in leading the development of the academic pathway and curriculum of the new Indiana Banking Apprenticeship. This position will work with banks, high schools, and higher education institutions statewide to develop learning concepts and facilitate activities that promote student academic success in the apprenticeship with the goal of earning an industry-recognized certification. Responsibilities Lead the design of the Banking Apprenticeship pathway, ensuring training modules are developed in alignment with Indiana banking industry needs. Develop curriculum, courses, and certifications within the Banking Apprenticeship. Engage and build relationships with high school, college, and banking industry partners, serving as the program's curriculum and pathway expert. Implement curriculum standards and monitor the consistent formatting, content, assessment, and teaching requirements of the program. Develop course and student schedules in conjunction with high school and bank partners to ensure consistency in scheduling across the state. Ensure the Banking Apprenticeship experience meets the standards of the Indiana High School Diploma. Onboard and train bank and high school instructional staff who teach within the Apprenticeship, as well as develop annual professional development activities. Chair the FSA Curriculum Committee and facilitate curriculum meetings. Partner with other Indiana apprenticeship programs, assuring course and curriculum standards are consistent. Other duties as assigned. Skills and Qualifications Ability to analyze training needs and develop academic programs to meet those needs. Excellent problem solving and organizational skills with the ability to manage complex projects with excellent attention to detail. Demonstrated ability to interact with a wide variety of individuals and organizations. Ability to meet deadlines in a fast-paced environment. Effective verbal and written communication skills. Passion for assisting youth. Education and Experience Two years of curriculum and course development experience. Knowledge of in-person, virtual, and hybrid course and curriculum modalities with experience with LMS technologies. Experience facilitating workshop and training sessions. Bachelor's degree in education, instructional design, curriculum and instruction, instructional technology, learning and development, or related field (preferred). Indiana teaching or curriculum experience (preferred).

Job Title: Director of Warehouse Operations Reports to: Sr Director- Warehouse Operations Job Status: Exempt, FT SHEIN Distribution Corporation distributes SHEIN's products in the U.S. SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Position Summary This role will be the Director of Warehouse Operations for the Indianapolis Distribution Center. The Director of Warehouse Operations will manage the end-to-end operations, and work internally with production, leadership, sales, and warehousing teams to optimize SHEIN's supply chain and align it with growth goals for Distribution Center. The Director of Warehouse Operations will ensure all freight transit is efficient and effective business operations. The ideal candidate must possess previous logistical experience and knowledge of industry best practices. Job Responsibilities Oversee the day-to-day operations of warehouse, lead a team of 500+ employees to support the Direct to Consumer business in U.S. Align with upper management on business strategies and expectations of warehouses, build up the roadmap and operational capabilities to deliver the performance. Establish, maintain, and optimize standard procedures and best-practices for the local operations, and ensure the compliance with the Global Supply Chain Department's principles. Direct warehouse business planning, process implementation, process improvement to ensure knowledge and methods are shared efficiently and effectively across the team. Continually improve the productivity, accuracy and on-time rate of all processes like receiving, putaway, picking, shipping and returning. Review and select appropriate 3PL to expand the warehouse capacity when needed, negotiate SLA with reasonable rates, build up the managerial system of 3PL service to guarantee their performance reach SHEIN's requirements", and coordinate the teamwork of in-house and 3PL personnel. Proactively work with the technology team including IT, Engineering, Automation, Big Data etc. to improve the material handling system with the strong ROI. Ensure all employees adhere to all OSHA and the company's safety and compliance standards; provide a safe and hazard-free environment for all employees. Comply to all warehousing, shipping, and handling legislation requirements. Work closely with HR to hire, train and develop a high performance team that can grow with the company, create the culture of teamwork, customer focus, and cost optimization, and manage the variable labor carefully to reduce cost and improve service quality Lead the budget management, financial analysis, reporting standards, KPI measurement, and communications which provides visibility and transparency for global management, marketing, business, warehouse, customer service, ESG, Audit, etc Constantly look for new logistics technologies, innovations and practices, and vendors to help improve efficiencies, and reduce delivery time and costs. Other tasks and/or projects based on company needs. Job Requirements Bachelor's degree in logistics, supply chain management, business administration or a related field a plus. Must have 10+ years of experience managing highly automated distribution center with a large e-commerce retailer. Experience working a 3 shift / 7-day operation. Previous experience managing a warehouse team of 500+ employees and in a leadership role with oversight of multiple managers and supervisors. Strong leadership, problem solving, and communication skills. Have thorough understanding of warehouse process, design, and regulatory and compliance issues. Proficient with Microsoft Office Suite, warehouse management and database systems. A deep understanding of network and financial modeling and forecasting is required. High proficiency in creating and analyzing complex data-driven reports required. Excellent interpersonal skills with the ability to develop, manage, lead and communicate effectively with staff. SHEIN is an equal opportunity employer committed to a diverse workplace environment.

State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting. Who You Are: You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results. You thrive in a high-energy, fast-paced, customer-focused environment You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company. You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences. You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader. You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms. You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment. What You Will Do: Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback. Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people. Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture. Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same. Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request. We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately. If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path. Job Benefits: Compensation: $18.00-$25.00(based on experience) Comprehensive health insurance package with an employer contribution 401K available after 1 year of employment Employee Discount Opportunity to be a critical member at a people-centric, fast-growing company IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.

About Our Company: Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition, to our wide assortment we are the industry leader in on demand customization. We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse. Lids has built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott's Cactus Jack, and Post Malone. Creating a community where fans, fashion, and culture collide. General Description: Interested in leading Social Media initiatives for the well-loved Lids fashion brand? The Senior Manager of Social Media leads a team of dedicated professionals responsible for defining and executing innovative strategies and campaigns. You will promote product launches and brands across all social media channels globally. Have ideas on how to build brands by connecting to a passionate and loyal following? The plan is yours to create and execute. The ideal candidate will have a strong background in strategic planning and campaign implementation within the digital and social media space. Principle Duties and Responsibilities: Develop social media strategies that expand brand awareness, drive customer growth and ultimately increase store sales. Serve as the lead business driver of social media channels to devise, monitor and optimize campaigns to meet KPIs. Drive innovation across all social channels, remaining up to date on new technology, platforms, macro trends and competitor activities to apply to strategic plans. Expand the fan base across the brand's owned social channels by attracting new followers and transforming current followers into brand advocates. Drive meaningful engagement across all relevant social channels. Devise unique and creative social media campaigns to drive value while aligning with the brand voice. Oversee and manage the planning, content calendars, reporting, and optimizations across all social platforms. Measure, listen and report shopper insights to advise on future content and campaigns, using tools like Emplifi or Sprinklr. Build and maintain strong relationships with content creators (gifted and paid) across multiple platforms, overseeing identification, outreach, agreements, and content approval. Work collaboratively with cross-functional teams to ensure goals are aligned. Manage, coach, and lead social media team. Manage budgets and allocation of funds across social channels while closely monitoring and driving return on investment. Meet ongoing deadlines in an often fast-paced environment. Job Required Knowledge & Skills: Bachelor's Degree. 7+ years Digital Marketing experience with a focus in Social Media. 5+ years people leader experience. Well versed in social media including new and emerging platforms. Strong analytical, critical thinking and project management skills. Strong leader and team player. A passion for social media. Experience working with and promoting brand initiatives. Excellent written and verbal communication skills; strong editing skills with attention to detail. Ability to convert social data, listening reports and findings into clear and impactful strategies. Experience in influencer and seeding management, with a proven track record in overseeing successful partnerships and campaigns. Enthusiastic team player with the flexibility to re-prioritize, multi-task and switch tasks fluidly. Well organized with attention to detail and ability to follow-through. Physical/Travel Requirements: To perform the essential functions of this job, an employee must be able to meet the following physical demands: While performing the duties of this job, the employee is frequently required to sit; talk; or hear. The employee is occasionally required to stand; walk; use hands to finger; handle; or feel; reach with hands and arms; and stoop; kneel; or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception. This position requires less than 10% travel. Reports To: Head of Content

Do you have a passion for exceptional dining experiences? Are you a skilled leader who thrives in a fast-paced environment and a growing company? Then Bowdie's Chophouse is the perfect place for you! We are looking for a talented General Manager to join our team and help us continue our tradition of excellence. As the General Manager at our newest location, Zionsville, IN, you will be responsible for overseeing all aspects of the operations (including operations of WheelHouse Social Club), from guest satisfaction to employee training and scheduling. Your leadership skills will be instrumental in motivating, coaching, and managing our staff to provide impeccable customer service and create a warm, welcoming atmosphere for all patrons. Responsibilities: Drive sales and guest satisfaction Provide motivational leadership, communication and follow up to staff to ensure proper execution and commitment to company standards in all aspects of the operation. Comply with Bowdie's standards of business. Proactively and effectively communicate with upper management. Support Team Member development, including conducting performance evaluations, training, coaching, and discipline. Complete administrative office work to include answering emails and voicemails, entering sales reports, payroll, paying invoices, checking deliveries, etc. Engage in community and market-related opportunities to promote brand awareness and partnerships and bring in new guests. Actively source talent to build a winning team. Ability to work a flexible schedule. Including evenings, holidays, and weekends. Conduct daily facility walk through (interior and exterior) to ensure a clean, safe, and guest-friendly atmosphere and ambiance. Ensure that the restaurant operates in compliance with all federal, state, and local laws, regulations, and codes. Interact regularly with guests to inquire about meal and make acquaintances. Respond promptly to guest needs or complaints, resolving matters expeditiously. Always maintain a professional business demeanor and appearance. Prepare reports and analyze metrics to identify opportunities to correct and/or improve operations. Optimize restaurant profitability by effectively monitoring and controlling costs. Report emergencies/incidents that happen immediately. Qualifications: 5+ years of restaurant management experience Strong leadership and communication skills Ability to manage a diverse team and delegate tasks effectively Knowledge of food and beverage industry trends and best practices Strong organizational and time-management skills Ability to work well under pressure and in a fast-paced environment Experience in private dining event coordination/execution Understanding of hospitality cost control management Club management experience preferred At Bowdie's Chophouse, we are committed to providing our guests with exceptional dining experiences, and we need talented and passionate managers like you to help us achieve our goals. If you are ready to take your career to the next level and join our team, we invite you to apply today! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

You Are: As a General Manager, you are a performance driven individual who is committed to provide outstanding service to our clients. You are an approachable and relationship-oriented leader driving meaningful contributions to Pitney Bowes success. You Will: Create and execute a business plan that achieves the annual financial targets, increases the site's profitability, and grows the business. Present to senior leaders on a regular basis Develop client, industry and local USPS business partnerships to establish trust and expertise in the marketplace Oversee the site operations team ensuring the team maintains established processing guidelines which achieving performance objectives Lead/ Influence consultative conversations with key internal process partners in Sales, Network Operations, Transportation, and Technical Services to achieve client and business objectives Build teamwork and strengthen communication amongst corporate functions including HR, Finance, Legal, Health and Safety Lead by example, emphasizing the importance of teamwork, respect, kindness, and work ethic Coach, develop, and champion employees to continue to grow within Pitney Bowes Your Background: As a General Manager, you have: 7 years or more of successful managerial level experience in mailing or related industry with full P&L responsibility Significant client relationship and management, and business development experience Demonstrated ability to successfully create and implement a strategic growth plan based on market opportunities and dynamics Ability to lead multiple disciplines across the site Ability to effectively prioritize work in a fast-paced, multi-tasking environment Effectively interact with employees of all levels, clients, and business partners using strong interpersonal skills, building credibility and trust Proven presentation skills to large and small groups of employees, clients, and partners Strong leadership skills with the ability to inspire and motivate teams The ability to travel to various cities for industry forums, corporate meetings and training, approximately 10-15% of the time Salary: $130 - 150k per yr

The opportunity: The General Manager at Indianapolis Recycle is responsible for the overall operations of the Indianapolis facility including plant operations, safety, employee management, business planning, environmental, customer care, and planning and financial accountability. Essential Duties and Responsibilities include the following: Safety Maintain a strong focus with the primary emphasis geared towards injury recognition and prevention utilizing corporate assistance as well as awareness programs. Direct the training and implementation of all required Safety programs. Grow safety culture of facility to focus on caring for each employee. Operations Initiates plans and processes that minimize costs and effectively utilizes labor, budget, equipment, material, and capital to meet or exceed plant objectives and performance goals while maintaining the highest level of customer satisfaction. Implements business strategies and operation plans that support Smurfit Westrock strategic initiatives. Coordinates work with various functions regularly from Smurfit Westrock corporate in IT, procurement, logistics, legal, accounting, capital planning, and other teams to support corporate initiatives and site needs. Drives continuous improvement initiatives. Establish goals, track results, uptime, and quality productivity. Coordinates the production of the facility to achieve facility and division goals. Supervises the dispatch of raw materials and shipment of finished goods. Maintain an effective work force through personnel management. Responsible for maintaining Smurfit Westrock assets to include building, land, equipment, vehicles, and other assets of the company. Compliance Maintain compliance in all areas including, but not limited to, OSHA, EPA, DOT, and all local codes. Ensure that all Smurfit Westrock values, standards, and customer commitments are upheld within the plant. Maintaining the security of all company assets and information. Ensure all environmental compliance issues are addressed on a timely basis. Business Development and Customer Care Seeks out and develops new opportunities for increased business. Work closely with procurement representatives in developing and maintaining relationships with key accounts. Manages and directs the efforts of the procurement representative and the customer service representative. Ensure all customer feedback is promptly managed, and all complaints are corrected immediately. Build effective relationships with all departments in the plant to produce strong supplier & customer relationships and a high quality, marketable product. Build effective alliances with other Smurfit Westrock plants to better serve customers those cross multiple plants. Provide a vision for the plant strategically linking resources of the facility with its respective markets. People Foster employee development through training and other resources Values and seeks contributions from all team members and facilitate regular team meetings. Supervises the facility's managers and supervisors, responsible for all employee training and development. Establishes individual and group goals and responsibilities and evaluates work performance for direct reports; reviews and approves performance evaluations for indirect reports. Financial Control costs within budgetary limits to minimize costs and maximize profit. Responsible for capital planning and budgeting for immediate and strategic needs for Indianapolis Recycle success Review and understand annual budget, forecasts and monthly financial summaries for area. Responsible for management of assets to include material sourcing-procurement, sales, safety, plant operations, customer service, environmental, and quality. Supervisory Responsibilities: Direct supervision of the Operations Manager, Office Manager, Plant Buyer, and indirectly for all plant employees. What you need: College degree preferred with a minimum of five (5) years equivalent related industry experience; at least 5 years prior supervisory experience. Must be able to present reports at multiple levels of the organization in a professional manner using Excel, PowerPoint, and other Smurfit Westrock software programs. Must be able to develop strong interpersonal relationships with plant employees, management, external vendors, and the community including municipalities etc. This position requires strong leadership skills, independent thinking, strong organizational and planning skills, excellent analytical and problem-solving ability, as well as excellent written and verbal communication skills. Must have strong business aptitude or demonstrated aptitude for running a business.

Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team! Job type: Full time and Part time, Permanent You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task. Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time! Your job responsibilities would include (but are not limited to): Perform all the duties of the Customer Services Representatives and Delivery Drivers Manage anywhere from 3 to 30 employees during your scheduled shift Responsible for all store operations. Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures Delivering product by vehicle from the store to the customer in a safe and courteous manner. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards Benefits of working at Domino's Pizza: Fun working environment Flexible schedules Competitive wages Store discounts Free uniforms You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now! Domino's is an equal opportunity employer. REQUIREMENTS Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. Access to reliable vehicle that is insured and have a valid driver's license A great role model - you're the person everyone will look to. Flexible Schedule You have to be at least 18 years old. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Associate Director, Field Medical Operations and Capabilities Organization Overview: Global Field Medical Strategy & Operations serves to maximize the impact of the Field Medical community through standardized tools, innovation, and processes, with a goal of improving patient outcomes around the globe. As a function within Global Medical Affairs Capabilities and Innovation, operationalizing the Medical Affairs strategy to the personal channel is our purpose. MSL customers include Scientific and Clinical Experts. These are HCPs (Health Care Professional) with noted expertise and needs for in-depth and cutting-edge information. The Medical Science Liaison (MSL) program is designed to meet these needs through field-based medical professionals. The Associate Director - Field Medical Operations and Capabilities role will partner across teams to lead operational & capability implementation. The Associate Director will play a central role in executing and operationalizing Medical Affairs initiatives to optimize global MSL impact through technology enablement. At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. The Field Medical Operations and Capabilities role is within the Field Medical Strategy & Operations (FMSO) team, a centralized Global Medical Affairs capability building team aiming to maximize the impact of Lilly's Field Medical (FM) community through standardized tools, innovation, and processes at scale. This position reports to the Senior Director - Global Field Medical Operations and Capabilities. Responsibilities: Field Medical Operations and Capabilities * Drive the advancement of Field Medical capabilities, platforms, and processes. Examples include virtual capabilities, imbedding AI within capabilities, Engagement Planning, CRM management, global data enablement, content management, and reporting. * Lead FMSO India team to deliver world-class operations. * Monitor current technologies, data, processes, and industry insights to identify opportunities that optimize field operations strategy. * Partner with field medical teams to operationalize therapeutic area focus and lead territory sizing/structural needs aligned with priorities across BUs and/or global affiliates. * Maintain service levels in timeliness, performance and quality to support ongoing business needs. * Partner across Field Operations and lead through the execution of projects. * Answerable to the performance and results of FMSO capabilities. * Ensure compliance with company policies and local laws and regulations for Field Medical. Technical Subject Matter Expert (SME) * Responsible for delivering and enabling innovative technologies and capabilities of current and future field operations capabilities, with a focus on imbedding AI across work streams. * Responsible for prioritization and agile delivery of aligned platform roadmaps, articulating requirements, and performing business user testing of releases of assigned platforms. * Perform duties as System Owner and business subject matter expert on Field Medical platforms enabling and accelerating reach and scale by the Global Medical Affairs function. * Provide knowledge and training support for all users of designated platforms. * Represent business in system governance and prioritization meetings. * Involve users and their feedback in development and implementation of tools and services. * Assure assigned platforms are operationally stable, and continuously improved based on data in partnership with Tech@Lilly. Basic Requirements: * Bachelor's degree * 3+ years of direct experience supporting field operations (i.e., field structure operations, engagement planning, reporting, etc.) * Previous experience working with Field Medical platforms, processes, and data products (i.e., CRM, Field Insights, H1, AI integration, etc.) * Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role. Additional Skills/Preferences: * Demonstrated success in influencing without authority and achieving results through others * Demonstrated ability to develop and apply innovative solutions * MBA * Strong learning agility * Previous successful field operations experience * Previous experience providing operations and alignment support to field teams * Strong analytical mindset * Business enabling approach to work * Proven ability to communicate effectively & work with a variety of stakeholders * High level of motivation and a strong desire to find creative solutions to challenging situations * Proven ability to experiment, iterate, and innovate * Demonstrated broad and deep technology learning agility * Strong process and operational mindset Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $122,250 - $179,300 Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Now interviewing for a Director - Practice Operations Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life. Position Summary The Director - Practice Operations will be accountable for the oversight of the practice including, operations, staffing, human resources, patient satisfaction, safety, and compliance. The Director will work collaboratively with clinical leadership to provide leadership and management that enables the office to meet its goals and objectives, providing a safe, clinically effective, and high performing environment. Education/Experience/Requirements Bachelor's degree in Healthcare Administration, Business Administration or related field from a college/university accredited by the US Department of Education and a minimum of three (3) years practice management experience or a Master's degree in Healthcare Administration, Business Administration or related field from a college/university accredited by the US Department of Education and a minimum of two (2) years practice management experience or seven (7) years practice management experience or relevant experience, or any similar combination of education/experience required Management and/or supervisory experience in a behavioral health or primary care setting highly preferred Experience with MRO and Recovery Works, a plus Knowledge and application of utilizing social service systems (Medicaid, Social Security, Corrections, etc.) highly preferred Community Mental Health experience highly preferred Proficiency in EHR's, timekeeping systems and Google Suite preferred Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism Must have strong interpersonal communication, leadership, problem solving, and teambuilding skills Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization Must have reliable transportation to oversee programming and/or attend trainings and/or meetings Learn more about us at Aspireindiana.org, and see our Core Values, Benefits and Current Job Listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages. Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing. Aspire Indiana Health is an Equal Opportunity Employer Not ready to apply? Connect with us for general consideration.

SMG is a nationally recognized professional service organization that provides workplace safety consulting, training, staffing, program planning, and implementation. We offer a comprehensive benefits package including Medical, Dental, Vision, Flexible Spending, 401k with employer matching, paid holidays, Life and Disability Insurance, and additional supplemental products. SMG seeks a Site Operations Project Manager in the Indianapolis, Indiana, area. The Site Operations Project Manager will lead multiple design and construction capital projects, less than $1 million, simultaneously from conception through completion/closeout and plan and organize work to ensure efficient project execution, following the approved scope, budget, schedule, and compliance with internal and external codes, guidelines, and directives. Overview of Job Responsibilities: Works with stakeholders to determine and document the scope of work, budget, and schedule on assigned projects. Controls scope of work, budget, and schedule and informs all stakeholders and leaders of any deviation. Requests funding for all capital and expense projects and coordinates with leadership. Coordinates project design and construction documents with internal and external stakeholders, ensuring the design meets all internal and external codes, guidelines, and directives. Evaluate bids/proposals and execute contracts and purchase orders. Secures all zoning and permitting for projects. Coordinates, procures, and executes all FFE (furniture, fixtures, and equipment) required for the project. Oversees work to ensure that all work is performed following the scope of work, schedule, and construction documents. Ensures and promotes a safe working environment and collaborates with internal Safety, Health, and Environmental. Ensures all recorded documents are complete and accurate and uploaded to the internal document repository to provide accurate, up-to-date facility documents. Requirements Associate's Degree or Bachelor's Degree in Construction Management or Engineering or equivalent education and experience 1-3 years of construction Project Management experience Excellent communication skills and a high ability for quick decision-making to resolve issues Ability to lead multiple projects of various complexity and size simultaneously Demonstrates expertise with Word, Excel, PowerPoint, and other MS Project scheduling software Knowledge and basic skills of ACAD preferred but not required Physical Demands of the job may include: Moving about long distances Ascending/Descending stairs and ladders Remaining in a stationary position for a prolonged period Working in extreme weather Being exposed to loud noises Wearing personal protective gear correctly Join an elite group of Professionals! Safety Management Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Life is short. Work someplace awesome. Apply today to join our management team! As Operations Manager you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage. What's in it for you: Benefit Package Medical, dental and vision insurance Health Savings Account option - including company HSA contribution Flexible Spending Accounts Employee Assistance Program Company provided Short Term Disability Insurance Company provided Long Term Disability Insurance Paid Time Off 401k Plan Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings Opportunities for Growth and Advancement Discounts on Food, Beverage and Activities Salary Range $60,000 - $68,000 k per year Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum. Our best and brightest have an appreciation of the classics, but a fascination for what's new and now. A perfectionism for their work with a love for creating memorable guest experiences. Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: Positive attitude and passion for making people smile, and truly enjoy their experience Value for high quality food and beverage, and appreciation for the technique associated with production Sense of adventure and engaging energy Ability to communicate effectively with team members, both BOH and FOH, Management, and Community What you'll be doing: Overseeing proper execution of all brand standards Responsible for team member training and service & support team management Managing and leading operations crew during scheduled shifts Communicating professionally with all departments in the venue Leading all functional areas related to FOH Operations Coordinating and maintain strong working relationship with BOH to ensure timely and accurate execution from beginning to end of the customers' experience Utilizing all available data/resources to understand and report on the Store's performance Maintaining accountability of all in-house checks/cash balancing as dictated by corporate policy Appling inventory and cost control standards on a weekly basis Requirements What we're looking for: Three years of experience in a high volume, fast pace environment Have the ability to work a schedule that is consistent with restaurant/bar volume Excellent verbal and written communication skills in conjunction with math aptitude. Ability to stand and exert fast-paced mobility for period up to four (4) hours in length. Good sense of balance, be able to bend and kneel and have the ability to lift products that are frequently weighing up to 50 pounds. *** Must be 21 years old and over *** Follow us @punchbowlsocial or check us out at punchbowlsocial.com #MB We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. Salary Description $60K-$68K

JobID: 210568367 JobSchedule: Full time JobShift: Day : The Corporate Third Party Oversight Operations (CTPO) Operations team is a centralized group within Global Supplier Services that manages the operations for Third Party Oversight and Inter Affiliate approvals firm wide. As a Corporate Third Party Oversight Operations - Vice President within the Global Supplier Services team, you will have the opportunity to manage and monitor Inter Affiliate and Third Party projects, ensuring compliance with relevant policies and standards. You will work closely with colleagues across the firm, building strong relationships and helping to promote the business forward. Your role will involve understanding and mitigating risks, maintaining documentation, and participating in process improvement initiatives. This role provides a unique opportunity to contribute to our regulatory commitments and help shape our operations. Job responsibilities: * Manage, monitor and track a pipeline of Inter Affiliate/Third Party projects compliance to the Inter Affiliate Oversight/Third Party Oversight program * Monitor various reports, tools, and system research for all projects/services associated with the Inter Affiliate/Third Party relationship * Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate/Third Party risk tier and manage timelines for completion of all relevant process steps * Understand all risks and issues and be able to explain the significance of the risk to the business representative and other key stakeholders. * Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures * Work with business stakeholders at all levels of the organization to fully understand and document the business needs and any identified solutions to mitigate risks identified while building strong working relationships * Oversee multiple countries/regions partnering with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc. * Participate and drive process improvement initiatives * Participate in User Acceptance Testing for both technical and process changes including the creation of test scripts/use cases Required Qualifications , skills and capabilities : * Minimum 10 years in Inter Affiliate Services, Finance, Sourcing, Third Party Oversight, Risk, Oversight & Control, Vendor Management, or related role * Minimum 5 years experience in an operations environment * Demonstrated written and verbal communications skills in addition to listening and negotiation skills * Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program * Knowledge of regional / local regulatory outsourcing requirements and risk management principles * Demonstrated organizational, research/analytical skills and ability to execute and escalate * Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions * Strong understanding of data and process flows * Ability to drive complex problems to resolution * Ability to adapt to changes quickly Preferred Qualifications , skills and capabilities : * Strong experience with the Microsoft suite of products with a minimum intermediate Excel skill level * Strong knowledge of IAS and/or TPO standards preferred and experience with procurement tools such as COMPASS, Ariba, Cognos

Job Details 89-00-Fishers - Fishers, IN HybridDescription ABOUT THE ROLE: Reporting directly to the VP of Operations, the Regional Operations Manager (ROM) will be responsible for coordinating and facilitating medical practice operations in accordance with corporate standards and directives. They will serve as a high-level liaison between clinic physicians, practice managers, corporate management, and various departments. The ROM will lead the development of strategic plans and a budget that adheres to company performance and provider objectives while cultivating team growth to expand market presence. The ROM will have supervisory responsibilities which includes the oversight of Practice Managers in assigned markets. The Regional Operations Manager is also responsible for financial and operational success and best practice adherence within assigned markets. Responsibilities will include, but are not limited to, the following: Implement and oversee compliance with all applicable regulatory directives as well as adherence to corporate policies and procedures. Monitor practice performance, including budget, A/R, overhead and productivity to promote practice stability and achievement of corporate benchmarks and best practice model. Provide written recommendations and develop action plans as necessary. Establish strong physician and practice manager relationships as well as provide coaching and development as required. Generate and conduct training modules as assigned. Facilitate ongoing analyses of MCO issues, reimbursement and/or contracts relative to medical practice operation. Coordinate support for practice through troubleshooting and problem solving. Coordinate training and implementation of information systems and technology related issues. Serve as a liaison for practice physicians and practice managers in assigned region to the various corporate departments. Coordinate and implement business initiatives as requested by the Vice President of Operations. Demonstrate commitment to high satisfaction ratings from physicians and their staff members, co-workers, payers, vendors, and business partners. Demonstrate leadership and promote positive interpersonal relations with all internal and external business contacts while representing the corporation in a positive manner, displaying personal commitment to achieving the goals and objectives of the corporation. Management of special projects and other duties as assigned by the Vice President of Operations. Qualifications EDUCATIONAL REQUIREMENTS: Undergraduate degree in business administration, healthcare administration, or similar discipline required. Extensive multi-discipline healthcare experience may be taken into consideration. Graduate degree preferred. (MHA, MBA, or similar discipline) WHAT YOU BRING: Undergraduate degree in business administration, healthcare administration, or similar discipline required. Graduate degree preferred. (MHA, MBA, or similar discipline) 10+ years preferred experience in healthcare operations or practice management setting. Management experience with multi-site locations and multiple providers necessary; 10+ preferred for both. Budgetary experience with profit/loss accountability desired with ability to interpret financial data for operational action. Strong relationship building and stakeholder management skills are a must. Excellent verbal and written communication skills required; capable of communicating professionally and effectively to all levels of the organization. Ability to work collaboratively as a team or independently while serving as an effective coach or mentor. Proficient personal computer skills including electronic mail, record keeping, word processing, spreadsheet, graphics, etc. Ability to perform multiple and diverse tasks simultaneously and ability to think critically. REQUIRED: Must be available for overnight travel.