Director of Field Operations
Operations manager job in Philadelphia, PA
Field Operations Manager - Industrial Construction (Northeast Region)
Sector: Industrial / Manufacturing / Mission Critical
An established and reputable general contractor is seeking an experienced Field Operations Manager to provide leadership and oversight across a portfolio of industrial construction projects throughout the Northeast. This individual will play a pivotal role in ensuring operational excellence, safety, and consistency across multiple active project sites.
Position Overview
The Field Operations Manager will be responsible for managing and supporting field personnel, ensuring adherence to company standards, and maintaining alignment between site operations and project objectives. The ideal candidate will possess significant experience overseeing multiple projects concurrently, with a demonstrated ability to lead teams, maintain schedules, and uphold the highest standards of safety and quality.
Key Responsibilities
Provide leadership and direction to Superintendents and field teams across multiple industrial projects.
Ensure compliance with company safety protocols, quality standards, and operational procedures.
Coordinate with Project Managers, clients, and subcontractors to resolve field-related challenges in a timely and professional manner.
Oversee workforce planning, resource allocation, and project logistics across assigned sites.
Conduct regular site visits to monitor progress, evaluate performance, and promote consistency in field execution.
Drive accountability for adherence to project schedules, budgets, and deliverables.
Qualifications
Minimum of 10 years' experience in field leadership within the industrial or heavy commercial construction sectors.
Proven track record managing large-scale or multi-site construction operations.
Comprehensive understanding of safety management, construction scheduling, and field operations best practices.
Exceptional leadership, communication, and organizational skills.
Willingness and ability to travel extensively across the Northeast region.
Compensation and Benefits
Competitive base salary commensurate with experience.
Company vehicle or allowance, travel per diem, and comprehensive benefits package.
Opportunity to contribute to a high-performing organization with a strong and diverse project backlog.
Director of Operations
Operations manager job in Gap, PA
About Oikos:
Oikos Property Group is a family-owned real estate management company based in Gap, Pennsylvania. Our name “Oikos” - the Greek word for “home” and “family” - reflects our mission to treat every resident and property with integrity, care and community-minded service. We pair industry experience with a forward-thinking approach to technology and customer experience.
Position Overview:
The Director of Operations is a hands-on leadership role responsible for managing and executing the daily operations of Oikos Property Group while ensuring efficiency, stability, and growth. Reporting directly to the CEO, this position requires a balance of strategic thinking and hands-on execution across management, leasing, customer service, legal matters, and business development.
As a small business, this role requires an individual who is not only capable of making higher-level operational decisions but is also willing to roll up their sleeves and handle essential day-to-day tasks to keep the business running smoothly.
Key Responsibilities
1. Operational Execution & Leadership
Handle daily administrative and management tasks directly.
Identify and solve operational inefficiencies, improving workflows.
Identify and implement cost-saving measures to improve profitability.
Develop and implement operational strategies that align with the company's goals.
2. Business Development & Technology Implementation
Research and implement new tools, software, and processes for efficiency.
Continuously improve existing procedures to streamline operations, developing and maintaining sop's
Evaluate and introduce technology solutions to improve property management and communication.
3. Customer Service & Tenant Relations
Oversee all resident communication, addressing concerns and service requests.
Respond to inquiries via phone, email, and text.
Mediate tenant issues and maintain positive relationships with residents.
Handle customer feedback, complaints, and follow-up communications.
Future potential of overseeing and working with an administrative assistant
Qualifications & Skills
Experience: Strong background in business operations.
Hands-on Approach: Willing to handle both higher-level strategic tasks and day-to-day execution.
Technology Proficiency: Ability to manage property management software, CRM tools, and financial systems.
Problem-Solving Ability: Able to quickly address and resolve operational challenges.
Strong Communication: Ability to manage tenant relations and customer service effectively.
Time Management: Highly organized, able to multitask and manage various responsibilities.
This role is ideal for a self-motivated and resourceful individual who thrives in both leadership and hands-on execution. The Director of Operations will play a crucial role in keeping the business running smoothly while driving improvements and growth.
Director of Operations
Operations manager job in Swedesboro, NJ
This position offers an exciting opportunity to join a growing, 3rd-generation family-owned manufacturer of kilns for potters. Your contributions will help shape a product beloved by artists, educators, and makers-an appreciation for craft and creativity is a strong cultural fit here. The role involves overseeing and improving all aspects of site operations, with a particular focus on supply chain procurement and customer success. You'll have meaningful authority in day-to-day decision-making, while working closely with the President on strategic initiatives. This is a high-impact, mid-career role with technical training provided.
ABOUT L&L
L&L Kiln Mfg supplies the world with electric kilns used by potters, schools, and industry alike. Founded in 1946 and hand-assembled right here in New Jersey, we are known for building the most reliable and innovative products in the industry, having always been driven by a strong commitment to longevity and repairability.
KEY RESPONSIBILITIES
Procurement
Manage purchasing tasks and support the purchasing team
Build and maintain relationships with vendors to improve resilience, negotiate pricing, handle disputes or late shipments
Continually adjust order/stock quantities based on production data and sales forecasts - avoid over- or under-stocking
Customer Success
Oversee tech-support team - identify patterns of engineering or quality issues to address
Step in when difficult support tickets demand a nuanced approach
Improve brand sentiment with customers and distributors through superb support
Collaborate with our videographer on training and repair videos for customers
Educate distributors on L&L products (installation, operation, troubleshooting, repairs) - virtual, on-site, or at L&L (some travel required)
Take occasional inbound customer calls to aid with tech support or technical sales
Operations
Oversee day-to-day operations, ensuring smooth operation of the business and facilities
Approach challenges with an entrepreneurial mindset that advances overall company success and competitiveness
Perform root-cause analysis of systemic failures and deeper quality concerns
Improve and develop systems for increasing operational excellence
Interface with outside HR firm to determine and apply HR policies
Lead the hiring for the shop personnel
Foster a culture of collaboration and continuous improvement
QUALIFICATIONS
3-5+ years of experience in technical or operations management at a manufacturing company; customer-facing is a plus
Comfortable speaking with both technicians and non-technical end users; clear, concise communicator
Basic mechanical/electrical aptitude and capacity to learn technical concepts quickly
Software: Office/Google tools; ERP experience (Odoo or similar) is a plus but not required
Experience using AI for technical projects is a plus
Valid driver's license and ability to travel for distributor training (approx. 5-15%)
ROLE OBJECTIVES & METRICS
Supply chain resilience
Reduced cost of materials
Distributor and customer satisfaction through training and support
Support-ticket outcomes and performance
Smooth operation and profitability of the company
SCHEDULE
This is a full-time, on-site position, primarily working core business hours, with some schedule autonomy. The factory operates from 7:30am - 4pm, M-F. After-hours emergencies are rare, and we highly value a work-life balance.
BENEFITS
Seven paid holidays plus PTO, three sponsored medical plans with vision insurance, Long Term Disability, Short Term Disability, Company-paid Life-Insurance, and a Retirement plan with match up to 3%.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status. You must be authorized to work in the United States.
Equal Opportunity Employer
L&L is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
This position will remain open until it is filled.
Operations Manager
Operations manager job in Norristown, PA
As Operations Manager for an e-commerce fashion company, your role would involve overseeing and optimizing various operational aspects to ensure the smooth functioning of the business.
As Operations Manager, your responsibilities would include:
1. Warehouse and Inventory Management: Supervising inventory control systems, optimizing storage space, and implementing efficient picking, packing, and shipping processes to maintain accurate stock levels and minimize order fulfillment times. Coordinate with production and warehouse teams to forecast inventory storage needs. Assist with receiving incoming inventory as needed. Ensure successful pick-up of packages with the various carriers.
2. Order Fulfillment: Collaborating with the fulfillment team to ensure accurate and efficient order processing, packaging, and shipping, while meeting quality standards and customer expectations. Assist with order picking/packing as needed.
3. Quality Control: Developing and implementing quality control measures to ensure product excellence, monitoring product returns, and analyzing customer feedback to identify areas for improvement.
4. Process Optimization: Continuously evaluating operational processes and identifying opportunities for streamlining, cost reduction, and efficiency improvement, while maintaining high standards of quality and customer satisfaction.
5. Team Leadership: Managing and motivating a team of operations staff, setting performance goals, providing guidance and training, and fostering a culture of collaboration and excellence.
6. Data Analysis: Utilizing data analytics tools to analyze operational metrics, identify trends, and generate reports for management to make informed business decisions.
7. Compliance and Risk Management: Ensuring compliance with relevant industry regulations, safety standards, and legal requirements, while proactively managing operational risks.
8. Customer Service Management: Reviewing customer service interactions and ensuring the highest level of customer service is provided consistently. Filling in any gaps in customer service coverage including answering phones, emails, and in-person interactions. Taking ownership of interactions that are escalated to management and reaching timely resolutions.
9. Office Management: Oversee the organization and functionality of office and warehouse workspaces, ensuring employees have the resources, equipment, and environment needed to perform effectively and support daily operations.
Additional tasks may be assisgned as business priorities evolve to support business operations.
Qualifications and skills required for this role typically include:
- Bachelor's degree- Operations Management, or a related field (or equivalent experience).
- Previous experience in operations management within the e-commerce or fashion industry.
- Strong knowledge of inventory management, and fulfillment processes.
- Excellent leadership and team management skills.
- Analytical mindset with proficiency in data analysis and reporting.
- Proficiency in using relevant software and systems, such as inventory management tools and order processing platforms.
- Problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
Independent Operator - Store Manager
Operations manager job in Philadelphia, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Fast Food - Regional Manager
Operations manager job in Newark, DE
Do you have a passion for bubble tea and business growth?
Are you a driven leader who thrives on taking challenges and achieving more?
If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description:
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.
Duties and Responsibilities:
Traveling regularly to store locations and providing on-site support is required.
Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
Measuring performance metrics and advising on continuous improvements.
Supervising and evaluating the performance of store managers and teams.
Training, coaching, and when necessary, disciplining staff to maintain company standards.
Enforcing brand and training standards uniformly across all stores.
Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
Qualifications:
5+ years of experience as a Regional Manager in the QSR or food service industry.
Proven ability to lead and manage multi-unit operations.
Strong leadership, interpersonal, and organizational skills.
Experience in frontline support and customer service excellence.
Ability to multitask and perform under pressure in a fast-paced environment.
Valid driver's license and willingness to travel (100% travel required).
Availability to work 6 days a week, including weekends and holidays
Ability to perform all frontline store duties when needed.
Excellent communication skills (written and verbal) in English.
Multilingual proficiency in Chinese or Spanish, is a strong asset.
Perks and Benefits:
Paid Time Off
Advancement Opportunities
Ongoing Training & Career Development
Discounted Drinks
Competitive Salary
Company Events
Other Benefits
Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.
Job Type: Full-time
Salary: $95,000-$110,000
Benefits:
Dental insurance
Employee discount
Health insurance
People Operations Manager
Operations manager job in Bethel, PA
At Rushtown Poultry, our people are at the heart of everything we do. We're building a workplace where individuals are valued, supported, and empowered to grow-personally and professionally. As we continue to lead with integrity in sustainability, animal welfare, and innovation, we're looking for team members who share our commitment to meaningful work and community. Together, we're shaping a company culture that reflects care, collaboration, and a shared pride in the quality we deliver every day.
We seek a People Operations Manager to hire, train, and keep the right people so every department runs smoother and more profitably.
This role isn't about HR paperwork, it's about finding great people, helping them grow, and keeping them here.
What You'll Do
Recruit & Build Relationships: Create a steady flow of quality candidates by building connections with schools, job centers, and the community. Keep our job postings sharp and visible.
Onboard the Right Way: Make sure every new hire starts strong with clear expectations, good training, and the right manager support.
Develop Leaders: Hold consistent one-on-ones with supervisors and managers to uncover challenges, set goals, and grow leadership skills.
Connect with Employees: Be out among the people. Check in regularly, listen, recognize wins, and bring real feedback to leadership.
Monitor Performance & Attendance: Review simple weekly data to spot trends early and address problems before they grow.
Support Leadership: Keep files current, align with ownership weekly, and help translate company goals into people strategies that work.
Culture & Engagement
Lead efforts that build connection, communication, and pride across the company, including quarterly “State of the Union” meetings, team events, and company-wide recognition.
What Success Looks Like
Strong recruiting pipeline and lower turnover.
Employees who feel valued, informed, and part of something meaningful.
Managers who communicate clearly and develop their teams.
A workplace people are proud to be part of.
Who You Are
Our ideal candidate is someone who naturally builds rapport, earns trust and brings people together-approachable, steady, and grounded. You communicate clearly, follow through on commitments, and bring experience in recruiting and training, or leadership development. You know how to balance empathy with accountability, supporting people while still driving results. And most importantly, you're excited to help a growing, family-run company evolve into one of the best places to work in the industry.
Travel
This role is based in Bethel with regular travel to Danville and farm sites in the surrounding area.
Compensation: Competitive pay, PTO, health insurance, and 401(k) match.
Reports to: COO & leadership team
Snow Operations Manager
Operations manager job in Exton, PA
The Snow Operations Coordinator works to assist the greater Account Management team with the day-to-day delivery of snow and ice management services to our clients. This role plays an integral part in coordinating with external service partners and overseeing service partner performance to ensure timeliness and quality. The Snow Operations Coordinator supports the Account Coordinator and Account Manager with any functions needed to coordinate, validate, and bill services to our clients. The role is based at our corporate headquarters in Exton, PA. This is a seasonal position with part-time hours available from 11/1-3/31, covering shifts as needed by the business. Hours and shifts are not guaranteed week-to-week due to the nature of regional snowfall.
Responsibilities
Serve as direct support for Account Coordinators and Account Managers, interacting regularly with vendors and clients through telephone and email
Review service reporting and photos provided by our service partners for accuracy and quality
Aid in facilitation of service requests from clients
Refer identified service issues and deficiencies to Account Coordinator for resolution
Professionally represent the company in interactions with our service partner network
Maintain accurate updates and notes in systems of record as directed
Remain current on Company products and services
Skills
Excellent verbal, written and time-management skills
Must be comfortable making follow-ups by phone to our service partners
Hands on knowledge of MS Word, Outlook, and Excel
General comfort and familiarity with a high-paced office environment and computer systems
Must be productive in a deadline driven work environment
Proven ability to adapt and be flexible to change
Excellent critical thinking and problem-solving skills
Qualifications
Bachelor's Degree preferred; High School Diploma/GED required
Industry Experience preferred, and/or comparable experience from call center, retail, restaurant, or fulfillment
Operations Manager
Operations manager job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
Operations Site Manager Transfer Operations
Operations manager job in Washington, NJ
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.
Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of alarge company with the values and care of a family-run business.
Essential Job Summary::
The Operations Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes.
Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:
Ensures smooth operation of transfer station regarding unloading, loading, weighing, and sorting.
Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures.
Report to and communicate with Director of Post Collection, on opportunities to distinguish trends and recognize problems and implement plan of action.
Manages the day-to-day operations of the transfer station and rail yard(s), and provides daily support to Operations manager(s), supervisors in transfer station, scale operators, operations, and laborers.
Develop and implement operational procedures to maximize efficiency and minimize costs.
Coordinates the loading of trailers and the unloading of materials.
Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management.
Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable.
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
Responsible for conducting monthly safety meetings/ training sessions.
Promote a “safety before schedule” mindset throughout operation.
Performs site inspections and addresses facility issues timely.
Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource.
Requirements and Qualifications::
7 - 10 years of work experience (in addition to education requirement) in solid waste operations leading employees
Associate's degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience
3 + years of supervisory experience
Effectively handle employee grievances and conduct investigations
Prior experience in environmental services a plus
Experience with transfer stations and heavy equipment operations.
Experience overseeing business plans, developing and tracking budgets
Demonstrated ability to use a data-driven approach to decision making
Leadership capabilities working across a matrix organization
Experience implementing safety (OSHA) programs and equipment specifications
Proven ability to work efficiently with minimal direct supervision
Demonstrated ability to motivate others to achieve results
Proven experience meeting business commitments, driving change and implementing process improvements
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Time management skills with a proven ability to meet deadlines
Analytical and critical thinking skills
Proficient with Microsoft Office suite or related software
Must be able to work outdoors in all kinds of weather.
Proven experience in managing labor relations in a unionized environment
Excellent computer skills with the ability to handle multiple programs and systems.
Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices
Must have desire and ability to learn the company's software applications
Willingness to work flexible hours, including weekends and occasional holidays
Ability to lift up to 50lbs
Must be able to walk around the facility
Bilingual (English / Spanish) a plus
Additional Information:
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
Bonus: This role is bonus eligible as part of the compensation package.
Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.
Store Manager
Operations manager job in King of Prussia, PA
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Assistant Store Manager
Operations manager job in King of Prussia, PA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $67,600.00 - $78,660.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Store Manager
Operations manager job in Newark, DE
Welcome to the #InvictaFamily!
We are a fast-growing watch brand and are considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. At Invicta Stores, we believe in creating a customer service culture that is “best in class.”
Our purpose is very clear: every day, we strive to build the largest community of trend-setters and go-getters not only in the watchmaking world but in each one of their chosen fields.
How do we do it? By Engaging, Helping, and Guiding our customers and coworkers through both simple choices and complex tasks, placing trust, responsibility, and honesty at the center of our actions. Staying true to you, so you stay a proud member of the Invicta Stores Community.
Why work in Invicta Stores?
We are committed to creating and maintaining an environment where you can feel empowered to grow, personally and professionally.
We engage with every team member and welcome their feedback and ideas. We are a family, and our teamwork culture has been part of our success #TeamInvicta
Work hard, and earn good money. Work harder, and make great money!
We offer excellent benefits, including PTO, Health, Vision, and Dental.
You will live and love our growth culture.
Visit our career page: *********************************
TIME IS TICKING; JOIN THE TEAM at Christiana Mall.
Job Duties:
Lead by example, improve KPIs through sales-driven techniques, and provide expertise to help others meet sales goals by delegating and coaching staff, while also training store staff through reviewing KPIs, job performance, and implementing new trainings.
Set clear goals and expectations for associates by developing daily, weekly, and monthly strategies to ensure deadlines and targets are met and hold team accountable as needed.
Demonstrate excellent product knowledge by constant training and learning through existing and new resources to maximize customer experience, and develop associates through feedback, coaching and training.
Responsible for overseeing daily business operations, customer service, scheduling, and merchandising, as well as accurately processing sales and return transactions, while ensuring timely and accurate management of employees' payroll.
Responsible for alarm activation/deactivation, bank deposits, general security guidelines, opening and closing procedures, and completion of the store's daily business following all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols.
Monitor and maintain store inventory using company reports which include ITR, Merchandising Report, among others. Plan, propose, and implement merchandise strategies that improve sales targets.
Analyzes sales reports and KPIs to determine or identifies trends/ opportunities and executes in store strategies.
Qualifications:
4 years' retail sales experience is required; 2 years of management retail experience is required.
Computer skills include operation of point of sales system, email, and workforce management systems.
Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
Flexibility in work schedule, including availability for mornings, evenings, weekends, and holidays with regular attendance being essential.
General Manager - Food Service
Operations manager job in Ardmore, PA
As a General Manager (Food Service) you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
Food Service Management experience required
Healthcare experience preferred
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Retail Store Manager
Operations manager job in Cedarville, NJ
3 to 5 years retail store management a MUST! The ideal candidate will have the ability to manage the daily operations of the retail store and complete tasks related to ordering, inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices with new and existing employees. This candidate should also possess strong leadership skills and be able to assign duties to employees in order to maintain a productive and fun working atmosphere.
Responsibilities
Ordering and inventory management
Manage daily operations of business and ensure sales goals are met
Direct employees in daily operations such as serving customers, freight, store cleanliness, merchandising, etc.
Ensure adherence to health and safety regulations
Qualifications
3 - 5 years of retail management experience
Demonstrated ability to train employees and be an effective salesperson
Strong customer service, management and communication skills
Ordering and inventory experience a MUST!
Salary
$60,000-$70,000 annually to start
Plus bonus
Benefits
Health and Dental
Quarterly bonus
2 weeks paid vacation
Director of Customer Success
Operations manager job in Philadelphia, PA
Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
$100,000 - $160,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Auto-ApplyDirector Field Construction Operations
Operations manager job in Conshohocken, PA
CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site.
This position offers flexibility to be remote with up to 75% travel
Field Leadership Development
* Assess current superintendents' skills and capabilities through site visits and one-on-one interactions.
* Participate in interviews with potential new hires for key superintendent positions.
* Develop individualized and group development plans to strengthen leadership, technical, and operational skills.
* Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies.
Standards, Procedures & Best Practices
* Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations.
* Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements.
* Benchmark internal and external best practices to maintain industry-leading field performance.
Project Support & Execution Planning
* Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability.
* Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans.
* Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery.
Field Audits & Performance Oversight
* Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices.
* Provide clear feedback and actionable improvement recommendations to superintendents and project leadership.
* Track field performance trends and recommend strategic initiatives to address recurring challenges.
Qualifications
* 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects.
* Proven track record of improving field performance through training, process improvement, and leadership coaching.
* Strong working knowledge of construction means and methods, scheduling, safety, and quality control.
* Excellent communication and interpersonal skills, able to influence without direct authority.
* Ability to travel extensively to project sites across the continental United States
Skills & Competencies
* Influential leader able to win buy-in from experienced superintendents and project teams.
* Practical expert with hands-on knowledge and credibility earned through years of field experience.
* Change Champion that is passionate about continuous improvement and raising the bar on execution.
* Strategic thinker who understands both the big picture and the operational details.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Senior Customer Operations Manager
Operations manager job in Philadelphia, PA
The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
The salary range for this position is $65,000.00 annually
What You'll Do:
* Oversee Customer Operations Managers and other customer operations employees
* Manage daily customer operations, fleet availability, and revenue generation for the assigned function
* Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolve customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engage in effective communication plans focused on building employee engagement in order to achieve business results
* Conduct performance evaluations that are timely and constructive, where applicable
* Participate in the recruiting process, as required
* Provide management with various updates and indicators as requested
* Remain current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders across multiple functions and locations
* Ability to influence
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
* Ability to drive process and organizational change.
* Ability to motivate teams and keep a positive attitude in a fast-paced environment.
* Ability to work under minimal supervision with a goal-oriented mindset.
* Ability to see the big picture and leverage critical thinking and decision-making skills.
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability.
What You'll Get:
* Up to 40% off the base rate of any standard Hertz Rental
* Paid Time Off
* Medical, Dental & Vision plan options
* Retirement programs, including 401(k) employer matching
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Independent Operator - Store Manager
Operations manager job in Norristown, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Fast Food - Regional Manager
Operations manager job in Philadelphia, PA
Do you have a passion for bubble tea and business growth?
Are you a driven leader who thrives on taking challenges and achieving more?
If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description:
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.
Duties and Responsibilities:
Traveling regularly to store locations and providing on-site support is required.
Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
Measuring performance metrics and advising on continuous improvements.
Supervising and evaluating the performance of store managers and teams.
Training, coaching, and when necessary, disciplining staff to maintain company standards.
Enforcing brand and training standards uniformly across all stores.
Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
Qualifications:
5+ years of experience as a Regional Manager in the QSR or food service industry.
Proven ability to lead and manage multi-unit operations.
Strong leadership, interpersonal, and organizational skills.
Experience in frontline support and customer service excellence.
Ability to multitask and perform under pressure in a fast-paced environment.
Valid driver's license and willingness to travel (100% travel required).
Availability to work 6 days a week, including weekends and holidays
Ability to perform all frontline store duties when needed.
Excellent communication skills (written and verbal) in English.
Multilingual proficiency in Chinese or Spanish, is a strong asset.
Perks and Benefits:
Paid Time Off
Advancement Opportunities
Ongoing Training & Career Development
Discounted Drinks
Competitive Salary
Company Events
Other Benefits
Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.
Job Type: Full-time
Salary: $95,000-$110,000
Benefits:
Dental insurance
Employee discount
Health insurance