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  • Senior Operations Manager / Operations Manager

    Plaza Premium Group

    Operations manager job in New York, NY

    Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
    $114k-162k yearly est. 5d ago
  • GTM Operations Manager

    Whale 3.8company rating

    Operations manager job in New York, NY

    Full-time | On-site in NYC or Palo Alto We're building the future of enterprise AI-and we're looking for our first US GTM Operations Manager to build and scale the operational foundation of our go-to-market team. Whale is a global enterprise AI company that powers the operational transformation of the world's most important consumer businesses. Our technology enables organizations to integrate intelligence, operations, and customer understanding at unprecedented scale. With over 500 enterprises worldwide leveraging Whale's AI solutions, we process millions of data-driven interactions daily, enabling businesses to turn insights into action. Whale has successfully completed a Series C round in 2025, raising a total of over USD 60 million, backed by Temasek, BOSCH Ventures, Linear Capital, MTR Lab, Singtel Innov8, MDI Ventures, and Gentree Fund. 🔗 More: whale.sg 🧩 About the Role As our first GTM Operations Manager in US, you will be a foundational member of Whale Future Inc. You'll work closely with the Global CEO to design and optimize sales processes, tools, and analytics-building the backbone of our US GTM motion. This is a highly visible role where you'll bring structure and rigor to execution, ensure the team has the right insights to make decisions, and scale operational excellence as we expand. What You'll Do GTM process & infrastructure: Design, implement, and optimize end-to-end GTM processes across Sales, Marketing, and Customer Success. Data & reporting: Develop dashboards, metrics, and forecasts to track pipeline health, revenue performance, and quota attainment. CRM & tools management: Own Salesforce (or other CRM systems), ensure data accuracy, and drive adoption of GTM tech stack. Market & revenue insights: Support leadership with research, trend analysis, and revenue planning to inform strategy. Cross-functional collaboration: Partner with Marketing, Customer Success, and Finance to align campaigns, pipeline, and revenue recognition. Enablement support: Provide GTM teams with playbooks, training resources, and performance insights to improve productivity. 🎯 You Might Be a Fit If You… 3+ years of experience in Sales Operations, Revenue Operations, or GTM Operations in a B2B SaaS/technology company. Strong proficiency with CRM tools and sales analytics platforms. Highly analytical with the ability to turn data into insights and recommendations. Experience designing and scaling GTM processes in a fast-growth, early-stage environment. Excellent organizational, problem-solving, and communication skills. Comfortable working in a lean, fast-moving team and building from 0→1. If you're passionate about building the operational foundation for a high-performing GTM organization, and excited to shape the future of enterprise AI, we'd love to hear from you.
    $87k-133k yearly est. 5d ago
  • Provider Engagement and Performance Manager

    Network Solutions IPA

    Operations manager job in New York, NY

    The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
    $98k-136k yearly est. 1d ago
  • Senior Director / VP of Operations

    Extension Health

    Operations manager job in New York, NY

    Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors. As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization. The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year. Role Summary We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams. The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services. Key Responsibilities Lead and manage all day-to-day operations across the clinic, membership and concierge services Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success Partner with clinical leadership to streamline care delivery and elevate the patient experience Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy. Track KPIs across patient satisfaction, team performance, and operational benchmarks Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele Collaborate with the sales and marketing division to generate location-specific business growth. Lead hiring, training, and performance management for non-clinical teams Develop and manage operational budgets and vendor relationships Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff Assist with location expansion strategy and execution What to Expect / What You'll Do Lead and manage the daily operations of the healthcare facility Oversee and manage operations and membership and concierge services staff Ensure that all patient care and services meet or exceed regulatory and industry standards Manage budgets to ensure the financial sustainability of the facility Collaborate with other leaders in the company to develop and execute strategic plans Build and maintain strong relationships with patients, healthcare providers, and community stakeholders Ensure that the facility maintains a safe and secure environment for all patients and staff Qualifications / Skills 8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality Experience overseeing teams of 10-20+ across multiple functions Strong background in building operational infrastructure and scaling service businesses Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment. Deep understanding of high-end service standards for HNW clients Outstanding customer service skills Healthcare or wellness industry experience strongly preferred Highly organized, systems-minded, and solution-oriented Strong leadership, communication, and cross-functional collaboration skills Compensation & Benefits Base Salary: $150-$200k per year (depending on experience level) Performance Bonus: Up to 10% Health, dental, and vision benefits Membership perks and longevity testing/treatments PTO, sick days, and observed holidays Opportunity to grow with a category-defining brand in the health span space Position Summary Position Type: Full-time Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated) Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
    $150k-200k yearly 2d ago
  • Director, Healthcare Operations

    Confidential Careers 4.2company rating

    Operations manager job in New York, NY

    The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer
    $120k-150k yearly 4d ago
  • Operations Manager

    Hotels at Home 3.5company rating

    Operations manager job in Fairfield, NJ

    Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands-including Marriott, Hilton, and Accor-as well as celebrity brands like Love01 (John Legend) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies. Role Overview Join our operations team as Operations Manager, working directly with founder and senior leadership to execute day-to-day operational excellence across our global operations. This hands-on role is perfect for someone who wants to make a tangible impact in a scaling global business while working with world-class hotel and celebrity brands. This hands-on role requires someone who can "roll up their sleeves" to tackle diverse operational challenges, implement process improvements, and serve as a utility player across multiple operational domains. You'll execute day-to-day operational improvements and ensure seamless coordination between customer service, logistics, and fulfillment teams. We're looking for a highly entrepreneurial operations professional who can be nimble, act as a firefighter during critical issues, and drive continuous process improvement across customer service, logistics, and automation workflows while actively leveraging AI to accelerate operational capabilities. AI-First Organization We're a world-class tech team leading the use of AI to build internal tooling and drive operational excellence. We expect our team members to be passionate about AI experimentation, actively using AI tools to innovate in their work and side projects-far beyond simple tasks like generating recipes. You'll collaborate with a technically sophisticated team that embraces AI as a core competitive advantage. Automation & Engineering Collaboration We operate a multi-faceted automation stack spanning Monday.com and n8n that we're actively scaling. You'll have the opportunity to contribute meaningfully to the evolution of automation inside the business, enable AI across your role, and provide input into the development of internal tools and resources. You'll collaborate directly with our engineering team and automations team to build out these capabilities. Goals & Responsibilities Operational Execution Oversee daily operations for customer service and logistics workflows across multiple brands Monitor key metrics including fulfillment times, replacement order processing, and customer response times Troubleshoot operational issues and implement solutions to prevent recurrence Ensure SLAs are met for customer communications, order fulfillment, and issue resolution Process Implementation & Improvement Execute process improvements designed by senior operations leadership Document and standardize operational procedures across customer service and logistics functions Train team members and external partners on new processes and systems Conduct regular operational audits to ensure process compliance and identify optimization opportunities Automation & Tools Management Manage and monitor automation workflows in Monday.com, Zendesk, and other operational platforms Troubleshoot automation failures and ensure workflows execute properly Identify opportunities for additional automation in high-volume, manual processes Coordinate with IT team on system integrations and technical requirements Vendor & Stakeholder Management Manage relationships with carriers and logistics partners Coordinate with warehouse teams to resolve fulfillment issues and maintain operational standards Communicate operational updates and requirements to brand managers and clients Escalate critical operational issues to senior leadership with recommendations Required Skills & Experience Core Experience 4-6 years in operations, logistics, or customer service management roles Proven experience managing complex workflows with multiple stakeholders Track record of implementing process improvements with measurable results Highly entrepreneurial mindset with ability to work in fast-paced startup environment Passion for AI: Actively using AI tools (Claude, ChatGPT, etc.) to improve workflows and experiment with side projects beyond basic use cases Team building mindset: Experience or strong interest in building high-performing teams Bonus: French and/or Spanish language proficiency for coordinating with global operations teams Technical & Analytical (Critical) Advanced Excel proficiency: Strong command of Excel including pivot tables, formulas, data manipulation, and analysis (non-negotiable) Data analysis expertise: Demonstrated ability to analyze complex datasets, identify trends, and translate data into actionable insights Strong analytical and problem-solving skills with data-driven decision-making approach Proficiency with operational tools (Monday.com, Zendesk, project management software) Ability to build reports, dashboards, and analyze operational metrics independently Comfort learning new systems and platforms quickly Soft Skills Excellent written and verbal communication skills Strong organizational skills and ability to manage multiple priorities Collaborative mindset with ability to work effectively across teams Proactive problem-solving approach and ownership mentality Growth & Impact Opportunities Exceptional performers will have significant opportunities to: Take on expanded responsibility in leading operational initiatives across our scaling global business Drive meaningful operational change across customer service, logistics, and automation workflows serving world-class brands Contribute to rapid AI adoption across operations, experimenting with and implementing AI tools to solve complex operational challenges Shape automation evolution by contributing to our Monday.com and n8n automation stack development, collaborating with engineering and automation teams to build internal tools Progress to senior leadership roles as we scale our operations capabilities across new brands and geographies Build and develop teams by mentoring junior operations staff and fostering operational excellence Technical Stack Daily Tools Monday.com for workflow automation and task tracking n8n for automation workflows and integrations Zendesk for customer service ticket management Analytics & Reporting Excel/Google Sheets for operational reporting Basic SQL for data queries (preferred but not required) Dashboard tools for operational metrics visualization Location Level: Mid-level Manager Location: On-site in Fairfield, NJ This role offers hands-on experience managing e-commerce operations for leading hotel brands and celebrity brands with opportunities to drive measurable improvements through process optimization and automation in a highly entrepreneurial environment.
    $80k-131k yearly est. 3d ago
  • Operations Manager

    Terrace Vanguard

    Operations manager job in Clinton, NJ

    Operations Manager (Home Health & Branch Management) BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations. Key Responsibilities: Operational Leadership: Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance. Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards. Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction. Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations. Team Management & Culture: Recruit, onboard, train, develop, and retain high-performance office and field staff. Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth. Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement. Proactively manage employee relations, promoting strong morale and reducing turnover. Ensure timely communication between field staff, office staff, clients, and leadership. Client Service Excellence: Ensure rapid, professional handling of all client inquiries, concerns, and complaints. Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops. Implement consistent conversion practices to maximize client retention and revenue growth. Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews. Compliance & Risk Management: Maintain compliance with all federal, state, local regulations, and accreditation standards. Effectively manage workers' compensation programs, safety protocols, and injury prevention measures. Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements. Strategic Hiring & Retention: Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline. Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback. Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance. Technology & Operational Systems: Proficient with Microsoft Office suite including Excel and Teams Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral). Optimize scheduling and resource allocation to maintain operational efficiency and profitability. Reporting & Communication: Provide regular operational performance updates, surfacing key issues proactively to ownership. Ensure timely, clear communication between field staff, office staff, clients, and leadership. QUALIFICATIONS Required: 3-5 years of operations leadership in home healthcare or similar healthcare service organization. Proven ability to manage multi-location or high-volume branch operations. Comprehensive understanding of NJ home care regulations and Joint Commission standards. Exceptional organizational, problem-solving, and strategic leadership skills. Demonstrated track record of improving team morale, retention, and service quality. Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management. Valid driver's license and reliable transportation. Preferred: Previous experience within BrightStar Care or similar branded home care franchises. Experience with performance management frameworks and service quality dashboards. Bilingual (Spanish) communication skills. Work Environment & Travel: High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing. Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences. Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
    $80k-128k yearly est. 4d ago
  • Director of Operations

    Insight Global

    Operations manager job in New York, NY

    Required Skills & Experience 4+ years of experience managing complex operational workflows ideally in a home care or healthcare setting Strong skills in designing, implementing, and improving operational processes. Proven ability to lead cross-functional teams and foster a culture of accountability. Experience leading and collaborating with marketing departments Ability to manage relationships across multiple stakeholders with competing priorities. Nice to Have Skills & Experience Experience in home health industry Experience in a start-up type of environment Job Description Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization. This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions. Compensation: $130,000 to $150,000 per year annual salary Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
    $130k-150k yearly 1d ago
  • Sr. Director, Vaccine Market Operations

    Scientific Search

    Operations manager job in Parsippany-Troy Hills, NJ

    (Remote) Are you ready to lead growth in one of healthcare's most dynamic markets? My client, a nationally recognized leader in vaccine contracting and group purchasing solutions, is seeking a Sr. Director to drive expansion across the post-acute and long-term care landscape. This role is ideal for a visionary commercial leader who blends industry expertise in vaccines with strategic, data-driven execution to deliver measurable growth and impact. Why You Should Apply Lead the national growth strategy for a high-visibility business unit. Full P&L responsibility with direct influence on margin, membership, and market share. Collaborate with leading manufacturers and healthcare providers. Competitive executive compensation, bonus, and benefits package. Shape the future of vaccine distribution and immunization programs in post-acute care. What You'll Be Doing Design and execute a scalable business strategy for revenue and membership growth. Build and lead a high-performing sales organization. Strengthen provider, manufacturer, and pharmacy partnerships. Use analytics and KPIs to optimize operations and performance. Collaborate across marketing, operations, and program teams to enhance member experience. About You 10+ years of progressive sales leadership in healthcare, pharma, or distribution. Proven success driving $10M+ in vaccine sales. Experience with P&L, GPO engagement, and post-acute markets. Strong strategic, analytical, and leadership skills. How To Apply Send resume to ************************ and reference Job #19549.
    $118k-179k yearly est. 4d ago
  • Director of Planning & Operations

    Solomonedwards 4.5company rating

    Operations manager job in New Brunswick, NJ

    QUAD is seeking a Director of Planning & Operations for a food manufacturer located in New Brunswick, NJ. *FOOD CPG INDUSTRY EXPERIENCE IS REQUIRED* The Director of Planning & Operations will be responsible for leading the transformation of the organization's production planning, inventory management, and logistics strategy. The Director will utilize enterprise systems and advanced analytics to improve manufacturing efficiency, enhance profitability, and strengthen collaboration across operations, finance, and supply chain functions. Responsibilities: Partner with the VP of Manufacturing to define production parameters, capacity models, and scheduling processes Develop and implement production schedules that maximize utilization while balancing inventory, service levels, and efficiency Create analytical models to assess manufacturing constraints, lead times, and cost drivers Track and improve performance through capacity utilization, efficiency, and schedule adherence metrics Use ERP, MRP, and WMS data to generate actionable insights through advanced analytics (SQL, Python, R) Build predictive models and scenario analyses for capacity planning and inventory optimization Design dashboards and performance reports to support continuous improvement and executive decision-making Partner with finance, sales, and supply chain teams to strengthen demand planning accuracy Optimize inventory strategies across raw materials, WIP, and finished goods Balance supply chain efficiency and service levels through data-driven planning Monitor key metrics (Turns, OTIF, Fill Rate) and lead initiatives for ongoing improvement Lead and develop a small team including a Supply/Demand Planner and Supply Chain Specialist Collaborate closely with manufacturing, procurement, R&D, quality, and IT teams Foster a culture of accountability, collaboration, and operational excellence Skills/ Competencies: Bachelor's degree in Operations, Engineering, Supply Chain, or related discipline 5+ years operations/production planning or supply chain analytics experience in the Food CPG industry Demonstrated experience with enterprise systems implementation Advanced Python, SQL, etc. proficiency Highly skilled in predictive modeling, statistical analysis, and forecasting methodologies Advanced Excel, Tableau, and data extractions tools proficiency Strong communication skills Additional Details: Employment Type: Direct Hire Salary: $150k The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position. SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: ***********************************************
    $150k yearly 5d ago
  • Director Creative Operations/Project Manager Beauty

    Solomon Page 4.8company rating

    Operations manager job in New York, NY

    Our client is looking to fill the role of Director of creative operations/project management role with a top company in NYC. Role is 2 days onsite and 3 days remote. Will be working on beauty and home categories. Working on packaging but main focus is the strategic thinking and management to drive the projects with the company. The Creative Operations Leader will identify and drive strategies to support the evolution of Creative Operations and set the team up to scale for increased demand. Managing a team of Project Managers The role requires a strategic leader with experience leading transformation, driving efficiency, and collaborating with cross-functional teams and partners to achieve mutual goals. Responsibilities: Leadership Provide direction and leadership to team on regular priorities and projects, ensuring effective and timely execution Project Management Independently lead and evolve the creative traffic function, ensuing large level of private label packaging jobs are delivered on time and accurately every year. Proactively assign and balance team workload, flexing priorities as business needs shift. Manage creative photography needs, studio communication, scheduling and budget Tools Management Develop and update merchant-facing tools to drive efficiency; serve as leader for creative workflow management tool. Drive capacity planning process highlighting creative project status and sharing recommendations, aligning with creative leadership Own calendar and provide project management support to Art Director for all non-packaging creative projects - Required Qualifications: Strong in Excel - able to build new tools and improve on existing tools Strong Project Management experience Strong Communicator - across levels, cross-functionally People Leader Able to learn new processes and tools. Able to come up to speed on Workflow Management Tool If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.
    $79k-111k yearly est. 2d ago
  • Regional Manager - Midtown (FOUND Study - Student Housing)

    FCL Management

    Operations manager job in New York, NY

    We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties. Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred. Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity. EOE.
    $96k-160k yearly est. 4d ago
  • Senior Project Manager, Workplace Operations

    Coda Search│Staffing

    Operations manager job in New York, NY

    We're seeking an experienced Senior Project Manager to lead office operations and strategic workplace initiatives for a prestigious global firm. This role will focus on space planning, office logistics, and managing large-scale national and international projects including a major NYC office relocation planned for 2026. Responsibilities: Lead project management for office operations, space planning, and relocation projects across national and international offices. Develop and manage project plans, budgets, and timelines to ensure efficient execution. Coordinate cross-functional teams and stakeholders to align on project scope and deliverables. Oversee logistics for office moves, conversions, and reconfigurations while maintaining firm standards. Identify and resolve project risks and communicate progress to leadership. Improve workflows and processes to drive efficiency and consistency. Qualifications: 5-10+ years of experience in project management, workplace strategy, office operations, and space planning. Proven success managing complex, multi-site projects in a corporate environment (1,000+ employees preferred). Strong organizational, communication, and stakeholder management skills. Bachelor's degree required; PMP certification a plus.
    $89k-120k yearly est. 1d ago
  • People Operations Manager

    Total Management Group

    Operations manager job in New York, NY

    ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Group offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. ROLE OVERVIEW TM G are seeking a highly motivated, organized people-focused member to join our team. We're recruiting a People Operations Manager who will provide critical operational support to the People & Culture Director and Leadership team enabling them to focus on strategic priorities, drive business outcomes, and maintain high-quality service for our employees and leaders. This role combines day-to-day office and HR delivery and support ensuring that HR programs and practices align with our Company values and foster a strong and inclusive culture. You'll also support special projects and events, playing a key role in keeping our fast-paced team organized, connected, and running efficiently. This role requires a self-starting professional who thrives in a fast-paced environment and isn't afraid to roll up their sleeves. You'll drive everyday people operations, keep our office running smoothly and supporting recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects as opportunities for growth and innovation and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities. This role offers the opportunity to directly shape how we support and scale the Company as we continue to grow. KEY RESPONSIBILITIES HR People Management Employee Lifecycle Administration: Manage new hire onboarding and offboarding processes including paperwork, introductory documentation, system entry. Ensure all employment records are accurate, up-to-date, and compliant with federal and state regulations. Maintain accurate employee records on our HRIS system Cezanne, manage system administration ensuring data integrity and provide troubleshooting support and guidance to users. Benefits & Payroll Liaison: Act as the primary point of contact for employees regarding health insurance, 401(k), and other benefits inquiries. Coordinate with external brokers and payroll providers to facilitate annual open enrollment and ensure timely, accurate payroll input changes. Policy & Compliance: Maintain, update and distribute the Employee Handbook and relevant Company Policies. Ensure compliance with federal, state, and local employment laws and regulations, recommend best practices. Monitor changes in labor laws, federal and New York State highlighting important changes that could impact the business. HR Support: Serve as the HR contact for our employees and managers, providing guidance on policies, procedures, and people practices. Support with employee relations, grievances, disciplinary and investigation hearings, providing resolution to workplace matters in alignment with legal and company standards. Assist with the coordination of performance reviews, goal setting, engagement surveys and training sessions. Manage leave administration including PTO, FMLA, short-term disability for employees in compliance with relevant laws. Assist with HR operational projects such as system implementations, vendor transitions or policy rollout. Support companywide communications, drafting, sending and managing any actions or follow ups. Recruitment & Initial Screening: Oversee the end-to-end recruitment process ensuring timely and professional candidate communication throughout. Manage job postings across all necessary internal and external platforms and the company career site. Conduct initial candidate resume screening to determine minimum qualifications. Organise, schedule and diarise all interviews as well as perform preliminary screening to assess cultural fit, basic competencies, availability and compensation expectations. Maintain accurate candidate tracking, provide updates to hiring managers and key stakeholders throughout the process. Office & Administrative Management Facilities & Supplies: Manage and maintain the NYC Office and assist with basic administrative vendor support for the London Office. Serve as the primary liaison for office vendors e.g. building management, cleaning services, utilities, security. Coordinate all visitor scheduling including building access, meeting room bookings and preparation. Order and maintain office supplies and equipment, inventory management in line with set budgets. Maintain health and safety standards and policies, ensuring the office is a clean and safe working environment. IT & Onboarding Logistics: Coordinate with external IT support to manage equipment inventory for laptops, monitors, phones. Set up workstations for new hires and coordinate their logistical onboarding requirements. In person IT & equipment troubleshooting and support. Manage small volume of mail flow and courier services. Expense & Budget Support: Assist the Finance team with basic invoice submission and vendor payment tracking. Depositing checks and other financial administrative tasks. Culture & Events: Serve as part of the TM G Social Committee, providing insights and ideas as well as delivering cultural activations and thoughtful team building opportunities. Promote the day-to-day practices associated with building a stronger company engagement and commitment towards our company values. Plan and execute social events, team lunches, and annual holiday parties in NYC and sometimes coordinate cross-office virtual and in-person events. Maintain a welcoming and organized office environment fostering an authentic, inclusive, and connected workplace culture. Coordinate travel arrangements, ensuring alignment with company travel policies. SKILLS AND ATTRIBUTES Experience & Knowledge 4-6 years' experience in HR and/or office management, ideally within a small, fast-paced, or creative business environment. Experience supporting HR processes across the full employee lifecycle. Familiarity with US employment practices and compliance requirements federal and NY state. Experience using HRIS systems e.g. ADP, Cezanne, BambooHR, Ripple. Comfortable liaising with external vendors such as ADP, benefits brokers, and IT support. Experience coordinating recruitment logistics, interviews, and candidate communications. Exposure to performance review coordination and employee engagement initiatives. Organised and confident managing office operations, facilities, and vendor relationships. Comfortable with basic finance administration such as invoice tracking and expense submissions. Attributes & Mindset Highly organised, detail-oriented, and proactive with strong follow-through. Excellent communication and interpersonal skills, approachable, empathetic, and professional. Adaptable and comfortable working in a fast-paced, evolving environment. Confident in following process and being able to navigate sensitive situations professionally. Collaborative and people-focused enjoys supporting others and contributing to a positive team culture. Discreet and trustworthy when handling sensitive or confidential information. Problem-solver with a practical, “can-do” attitude and initiative to get things done. Able to balance multiple priorities and deadlines with a calm, structured approach. Culturally aware and inclusive in interactions across diverse teams. Bonus Skills (Nice to Have) Familiarity with event planning, internal communications, or company culture initiatives. Experience within the events, hospitality, or creative industries. Basic understanding of DEI, wellbeing, or employee engagement programs. Experience supporting cross-office communication or global teams. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. WHAT IS ON OFFER Competitive salary 22 days PTO plus set federal holidays Hybrid working, 4 days in the office and 1 day from home Additional 14 days per year work from home Health, Dental & Vision 401K Preferential Travel Rates Monthly Pay Day Meals & Company Socials
    $80k-128k yearly est. 2d ago
  • Director of Operations

    Girls Inc. of New York City 3.1company rating

    Operations manager job in New York, NY

    ABOUT GIRLS INCORPORATED OF NEW YORK CITY Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women. ABOUT THE ROLE GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned. RESPONSIBILITIES Financial Management (50%) The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization. • Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes. • Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc. • Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online. • Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process • Organize and lead the annual audit process, liaise with external auditors and Finance team • Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual • Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.) • Work closely and transparently with all external partners, including third-party vendors and consultants • Prepare and submit year-end tax filings (forms 1099) Operations (30%) • Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.) • Manage organization IT resources and equipment. Recommend and implement IT/tech security updates • Maintain staff Intranet (“GINYC Guide”) and Board Intranet • Reinforce ongoing evaluation and improvement of systems to ensure efficiency • Keep abreast of legislative or compliance updates that require action or policy updates • Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes) HR (20%) • Process bi-monthly payroll in coordination with HR Director • Ensure year-end and tax compliance and processing adjustments • Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting • Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies QUALIFICATIONS • Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management. • Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines. • Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations. • Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion. • High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus. • Excellent interpersonal, written, and oral communication skills. • Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders. COMPENSATION & BENEFITS • Salary: $90,000 - $110,000 Annually, commensurate with experience. • Health, dental, and vision coverage • 403(b) Retirement plan • Generous paid time off • Parental leave • Employee Assistance Program • Commuter Benefits. TO APPLY Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please. Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.
    $90k-110k yearly 2d ago
  • Area Manager- Amenity & Aquatic Management

    Livunltd 3.6company rating

    Operations manager job in New York, NY

    LIVunLtd seeks a dynamic and experienced professional to join our team as an Area Manager with a specialization in hospitality, real estate-lifestyle services, and aquatic management. As an Area Manager, you will play a crucial role in leading a team of managers in providing high touch lifestyle, aquatic, and event programming services across a portfolio of locations. The ideal candidate will bring a wealth of experience in motivating a customer service-oriented staff, delivering high touch lifestyle services and operational excellence. As the Area Manager (AM) you are directly responsible for the comprehensive oversight of all property-amenity operations and lifestyle services. This includes ongoing collaboration with LIVunLtd's internal and field operations teams and interface well with clients/developers/boards. ESSENTIAL RESPONSIBILITIES • Have a positive uplifting team spirit. • Train, develop and support lifestyle managers to implement LIVunLtd's hospitality standards amongst their front line employees. Front line positions may include lifeguards, package room personnel, porters, bell hops, and receptionists. • Ensure that the amenities such as swimming pools, lounges, recreational and fitness facilities are maintained in a first class manner. • Conduct site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards. • Recommend and implement operational improvements as needed. • Ensure that each location within your assigned accounts is reflective of LIVunLtd's core values, commitments, philosophy and policies. • Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio. • Attend meetings and maintain /cultivate relationships with all relevant on-site parties. • Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd's high level of standards. • Create and ensure a safety first culture that is apparent in every operation daily. • Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement. • Provide performance reports/updates to VP of Operations.*Ensure that all swimming pools are operated and maintained within DOH requirements. • Ensure all operation procedures and first rate practices are being demonstrated at every location. SKILLS AND QUALIFICATIONS • Proven track record of effective qualitative and quantitative judgement and decision making. • Strong business acumen including the ability to oversee multiple locations. Preference for those locations servicing concierge requests. • Proven track record of meeting and exceeding goals. • Experience in hiring, coaching and training teams to create an exceptional luxury brand experience. • Experience in maintaining pool operations, CPO.• Prolonged periods of standing and walking around. Must be able to commute and walk to multiple locations in one day. • Must be able to lift up to 25 pounds at a time. • Must be able and willing to get Lifeguard Certified. • Flexibility to work nights, weekends and holidays. • Appreciation for fitness and healthy living. BENEFITS As a Member of the LIVunLtd Team you can expect: • Growth opportunities • A fun, friendly, professional working environment • Competitive compensation within industry standards • Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance COMPENSATION The Area Manager position with LIVunLtd has a starting salary of $75,000-$80,000 per annum. The range above is a good faith estimate based on the expectations as laid out in the , however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the actual salary may vary from the estimates provided above.
    $75k-80k yearly 2d ago
  • General Manager (USA)

    Opera Beds

    Operations manager job in Bedminster, NJ

    Opera Beds is an established, fast-growing, family-owned business specializing in hospital beds and mattresses for home care - working D2C with caregivers, family members and end users. Headquartered in the UK and recently expanding into the USA, we are seeking a commercially focused and customer-driven General Manager to establish and lead our USA internal sales and service operation. This key role will oversee the setup of a new base in New Jersey - including offices and showroom - and the expansion of a high-performing team of sales advisors (on-site and/or remote). The successful candidate will bring strong sales and service leadership, with a proven ability to improve lead-to-sale conversion rates through effective processes, team motivation, and customer engagement. They will also act as the main point of contact for 3PL logistics partners, product support, and local marketing activities. Key Responsibilities Establish and manage the New Jersey base, including office and showroom setup. Recruit, coach, and lead an internal sales and service team focused on delivering exceptional customer experiences and conversion performance. Develop and implement sales processes and performance frameworks to maximize lead conversion and customer satisfaction. Serve as the primary contact for 3PL logistics partners and coordinate product support operations. Manage day-to-day operations, reporting, and alignment with global business objectives. Support traditional marketing activities, including showroom events, trade expos, and direct mail campaigns. Ideal Candidate Proven experience in internal sales and customer service management - essential. Demonstrated success in improving conversion rates and building motivated sales teams. Strong leadership, communication, and organizational skills. Experience coordinating 3PL logistics and product support - desirable. Familiarity with traditional marketing methods such as events, expos, and direct mail - desirable. Entrepreneurial mindset with a hands-on approach to establishing and growing new operations. Role Specifics Full-time office based in the Bedminster area of New Jersey Salary: $100,000 Working hours: 8am to 5pm Reports to UK-based director
    $100k yearly 1d ago
  • General Manager- Middletown Marketplace (NEW STORE)

    Gap 4.4company rating

    Operations manager job in Middletown, NJ

    Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $58,600 - $80,500 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $58.6k-80.5k yearly 2d ago
  • Assistant Store Manager

    Ronetco Supermarkets, Inc. Shoprite

    Operations manager job in Ridgewood, NJ

    RoNetco Supermarkets is a large volume supermarket chain with nine ShopRite stores located in Northwest New Jersey. Netcong, NJ (Morris County) Byram, NJ (Sussex County) Flanders, NJ (Morris, NJ) Newton, NJ (Sussex County) Hackettstown, NJ (Warren County) Succasunna, NJ (Morris County) Sparta, NJ (Sussex County) Franklin, NJ (Sussex County) Sussex, NJ (Sussex County) Candidates must be available to work in any location. We are actively seeking experienced candidates for Assistant Store Manager positions. Our company strives to serve our customers by “ Caring deeply about people, helping them to eat well and be happy”, and the right candidates will possess the integrity and character to be a part of making this happen every day. We are looking for applicants with experience in managing a retail store with high volumes exceeding $30M in sales annually and a minimum of five years of experience. The position requires managing teams of up to 350+ associates, 14+ department managers and an ability to drive gross margin and develop talent. Evidence of these skills should be represented in the resume and introductory letter. This position is within a ShopRite Retail store and will require evenings and weekends. Qualified applicants must have energy, passion, a great attitude, verbal and numeric reasoning abilities, and a passion to learn and grow in an extremely exciting business. Serious applicants will submit a letter of intention detailing their ability to drive sales and develop people. This position offers a comprehensive benefits package which includes medical, dental and vision plans, paid sick and vacation time, paid holidays, company match 401K and tuition reimbursement.
    $45k-59k yearly est. 2d ago
  • Assistant Manager / Executive Operations Support

    Healthyline

    Operations manager job in New York, NY

    HealthyLine is an innovative wellness company based in Midtown Manhattan, known for pioneering gemstone heat therapy technology. Our products combine natural gemstones, far-infrared heat, negative ions, and PEMF therapy to enhance health and relaxation. The company's showroom doubles as a retail space and a collaborative operations hub for creative and business teams. We are seeking a proactive, highly organized Assistant Manager / Executive Operations Support professional to work directly with our COO. This is a multifaceted role for someone who enjoys managing operations, coordinating projects, and engaging in marketing and partnership initiatives. What You'll Do This is a multitasking, in-house position designed for a proactive professional who thrives on variety. The role combines operations management, administrative support, marketing participation, and light showroom sales assistance. You'll work directly with the COO, assist in managing partnerships and internal teams, and help ensure smooth coordination across departments. Who You Are A self-starter with a balanced mix of operational discipline, creative thinking, and communication finesse. You thrive in a fast-paced environment, enjoy multitasking, and take pride in being the organizational backbone that keeps teams running smoothly. Fluent in Ukrainian, Russian and English languages Required Experience Fluent in the Ukrainian/Russian languages Bachelor's degree or equivalent experience in Business, Marketing, Operations, or related field. Minimum 3 years in administrative, managerial, or operational support roles. Strong written and verbal communication skills in English. High proficiency with Microsoft Office, Google Workspace, CRMs, and AI tools. Excellent organizational, multitasking, and time-management abilities. Experience managing small teams or coordinating complex projects. Reliable, professional, and discreet when handling confidential information. Willingness to occasionally extend hours when deadlines require. Why Join HealthyLine Competitive annual salary of $65,000. 7 paid holidays per year and 5 PTO (Paid Time Off) days annually.* Health insurance is available after 6 months of employment.* Opportunity to grow with an established yet innovative wellness brand. Engage in diverse, meaningful work that bridges operations, marketing, and creative collaboration. Friendly, motivated team environment in the heart of Manhattan. Stable, full-time position with long-term growth potential. Location: Midtown West, Manhattan, NY Schedule: Monday-Friday, 10:00 AM - 7:00 PM Salary: $65,000 annually What's Next We're looking to fill this role within the next two weeks. Initial interviews will begin immediately. If you're ready to join a company that values innovation, efficiency, and teamwork, we'd love to meet you. To Apply: Send your resume, LinkedIn profile, and a brief note on why this role excites you to [insert email or application link].
    $65k yearly 2d ago

Learn more about operations manager jobs

How much does an operations manager earn in Woodbridge, NJ?

The average operations manager in Woodbridge, NJ earns between $65,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Woodbridge, NJ

$102,000

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