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Become An Operations Officer

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Working As An Operations Officer

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates

  • Deal with People

  • Make Decisions

  • Stressful

  • $134,540

    Average Salary

What Does An Operations Officer Do

An Operations Officer is responsible for the planning and supervising all operational functions of a company. Their duties include assisting in resolving customer problems, maintaining contract files and reports, and identifying various compliance issues, strategic planning, and development.

How To Become An Operations Officer

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Operations Officer jobs

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Operations Officer Demographics

Gender

  • Male

    76.3%

  • Female

    22.0%

  • Unknown

    1.8%

Ethnicity

  • White

    79.9%

  • Hispanic or Latino

    9.9%

  • Asian

    7.2%

  • Unknown

    2.2%

  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    40.5%

  • French

    12.0%

  • German

    9.3%

  • Arabic

    6.3%

  • Portuguese

    4.8%

  • Russian

    4.5%

  • Italian

    3.8%

  • Korean

    2.9%

  • Mandarin

    2.7%

  • Chinese

    2.5%

  • Japanese

    1.8%

  • Carrier

    1.6%

  • Thai

    1.4%

  • Hindi

    1.1%

  • Vietnamese

    0.9%

  • Croatian

    0.9%

  • Persian

    0.9%

  • Dutch

    0.7%

  • Tagalog

    0.7%

  • Greek

    0.7%
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Operations Officer

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Operations Officer Education

Operations Officer

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Real Operations Officer Salaries

Job Title Company Location Start Date Salary
Operations Officer Ingrain, Inc. Houston, TX Nov 16, 2009 $260,000
Operations Officer Ingrain, Inc. Houston, TX Nov 01, 2009 $260,000
Senior Operating Officer, Americas Westpac Banking Corporation New York, NY Feb 28, 2016 $206,425
Cheif Operating Officer GNLD International, LLC Fremont, CA Oct 01, 2010 $193,669 -
$300,000
Operating Officer Sazerac Group, LLC Irvine, CA Oct 14, 2010 $164,486
Cheif Operating Officer Potomac Marketing Services, LLC DBA Travel Options Fairfax, VA Feb 05, 2015 $154,000
Cheif Operating Officer Potomac Marketing Services, LLC DBA Travel Options Fairfax, VA Sep 11, 2015 $154,000
Operational Risk Officer HSBC Bank USA, N.A. New York, NY Apr 04, 2016 $139,922
Technology Operations Officer Samaratech LLC Rockville, MD Feb 23, 2014 $135,000
Technology Operations Officer Samaratech LLC Rockville, MD Feb 01, 2013 $135,000
Technology Operations Officer Samaratech LLC Rockville, MD Jan 03, 2012 $135,000
Technology Operations Officer Samaratech LLC Rockville, MD Mar 01, 2011 $135,000
Management and Operations Research Officer Berkeley Research Group Emeryville, CA Sep 21, 2015 $126,734 -
$140,000
Management and Operations Research Officer Berkeley Research Group LLC Emeryville, CA Aug 04, 2015 $126,734
VP Senior Department Operations Officer HSBC Bank USA, N.A. New Castle, DE Feb 11, 2013 $105,175
Data Acquisitions Operations Officer Bloomberg, LP New York, NY Oct 01, 2014 $104,000
Finance/Operations Officer Fashion E Source LLC New York, NY Sep 19, 2015 $102,000
Clinical Operations Officer Allure Care Management LLC New York, NY May 05, 2014 $100,000
VP Senior Department Operations Officer HSBC Bank USA, N.A. New Castle, DE Feb 15, 2013 $97,000
Data Acquisitions Operations Officer Bloomberg, LP New York, NY Oct 01, 2011 $85,000
Operations Officer Israel Discount Bank of New York New York, NY Sep 16, 2010 $77,025
Associate, Currencies & Emerging Markets OPS Control Officer Jpmorgan Chase & Co. New York, NY May 18, 2015 $75,000
Design Operations Officer Sasaki Associates Watertown Town, MA Dec 18, 2016 $73,288
Design Operations Officer Sasaki Associates Watertown Town, MA Sep 28, 2015 $70,450
Operations Officer Africare Washington, DC Sep 21, 2011 $67,000
Finance/Operations Officer Balico Fox Marine Service, LLC Paramus, NJ Oct 01, 2013 $65,000
Operations Officer, KYC Analyst Deutsche Bank Securities Inc. New York, NY Dec 13, 2010 $65,000

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Top Skills for An Operations Officer

MilitaryPersonnelProceduresSubordinateCommandsSubordinateUnitsCombatLogisticalSupportSafetyEmergencyOperationsFinancialTrainingProgramAssistanceNewAccountsHumanResourcesSuperviseDailyOperationsSquadronWeaponsCustomerServiceLawEnforcementDOD

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Top Operations Officer Skills

  1. Military Personnel
  2. Procedures
  3. Subordinate Commands
You can check out examples of real life uses of top skills on resumes here:
  • Exercised operation control over military personnel, during critical manning constraints, ensured proper training, qualification, and documentation.
  • Assisted in developing operational procedures to implement contingency and emergency plans.
  • Liaised between parent command directorates, subordinate commands, and external entities concerning training, material readiness, administration and personnel.
  • Produced written orders instructing subordinate units on Engineer and Military Police operations.
  • Coordinated air and ground resupply movements to sustain combat operations for approximately 4,800 personnel.

Top Operations Officer Employers

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