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Operations Officer Careers

Also known as operations managers, operations officers prioritize and manage company resources in order to meet the organization's goals and objectives.

They provide support to all business departments, including administration, finance, and human resources, by ensuring operational activities are executed within budget and timelines, performing budget allocation and expense management for all business operational activities, and conducting regular operational reviews and audits for preventive maintenance.

Operations officers also set operational goals, guide staff in resolving issues, and ensure resource assignment, work allocation, training development, and performance assessments are completed in a timely manner.

In addition, they conduct regular meetings with staff to discuss operational updates, ideas, and issues, ensure customer complaints are handled accurately, develop and implement plans to improve operational effectiveness and efficiency, and provide excellent customer service in order to build and maintain strong relationships with customers.

Operations officers need customer service, interpersonal, leadership, organizational, time management, and communication skills. They also need bachelor's degrees in business administration, finance, or accounting.

People in this role typically earn roughly $23.98 an hour, which translates to $49,800 a year.

There is more than meets the eye when it comes to being an operations officer. For example, did you know that they make an average of $24.97 an hour? That's $51,944 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.

What Does an Operations Officer Do

There are certain skills that many operations officers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, leadership skills and management skills.

When it comes to the most important skills required to be an operations officer, we found that a lot of resumes listed 22.1% of operations officers included procedures, while 15.3% of resumes included customer service, and 13.3% of resumes included facility. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the operations officer job title. But what industry to start with? Most operations officers actually find jobs in the finance and technology industries.

How To Become an Operations Officer

If you're interested in becoming an operations officer, one of the first things to consider is how much education you need. We've determined that 62.3% of operations officers have a bachelor's degree. In terms of higher education levels, we found that 14.6% of operations officers have master's degrees. Even though most operations officers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an operations officer. When we researched the most common majors for an operations officer, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on operations officer resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become an operations officer. In fact, many operations officer jobs require experience in a role such as platoon leader. Meanwhile, many operations officers also have previous career experience in roles such as executive officer or company commander.

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Average Salary
$51,944
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
32,940
Job Openings

Operations Officer Career Paths

Top Careers Before Operations Officer

Top Careers After Operations Officer

Officer
7.5 %

Operations Officer Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Operations Officer

Operations Officers in America make an average salary of $51,944 per year or $25 per hour. The top 10 percent makes over $104,000 per year, while the bottom 10 percent under $25,000 per year.
Average Salary
$51,944
Find Your Salary Estimate
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Best Paying Cities

City
ascdesc
Average Salarydesc
Baltimore, MD
Salary Range56k - 127k$85k$85,055
New York, NY
Salary Range57k - 119k$83k$82,940
Houston, TX
Salary Range51k - 128k$82k$81,683
Los Angeles, CA
Salary Range42k - 109k$68k$68,138
Boulder, CO
Salary Range40k - 95k$62k$61,994
Warren, MI
Salary Range39k - 95k$62k$61,757
$25k
$128k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Security Operations Center (SOC) Officer
Security Operations Center (SOC) Officer
Allied Universal Security
Allied Universal Security
05/27/2021
05/27/2021
$27,65305/27/2021
$27,653
Security Operations Center (SOC) Officer-Financial Property Complex
Security Operations Center (SOC) Officer-Financial Property Complex
Allied Universal Security
Allied Universal Security
05/27/2021
05/27/2021
$42,55405/27/2021
$42,554
Security Operations Center (SOC) Officer
Security Operations Center (SOC) Officer
Allied Universal
Allied Universal
05/25/2021
05/25/2021
$30,26205/25/2021
$30,262
Security Operations Center (SOC) Officer
Security Operations Center (SOC) Officer
Allied Universal Security
Allied Universal Security
05/24/2021
05/24/2021
$33,39205/24/2021
$33,392
Security Operations Center (SOC) Officer
Security Operations Center (SOC) Officer
Allied Universal
Allied Universal
05/22/2021
05/22/2021
$33,39205/22/2021
$33,392
See More Recent Salaries

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Operations Officer Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Operations Officer. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Operations Officer Resume

At Zippia, we went through countless Operations Officer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Operations Officer Demographics

Gender

male

72.8 %

female

22.4 %

unknown

4.8 %

Ethnicity

White

73.1 %

Hispanic or Latino

12.7 %

Asian

6.0 %

Foreign Languages Spoken

Spanish

40.8 %

French

11.2 %

German

9.0 %
See More Demographics

Operations Officer Education

Majors

Business
26.0 %

Degrees

Bachelors

62.3 %

Masters

14.6 %

Certificate

10.0 %

Top Colleges for Operations Officers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

5. Pennsylvania State University

University Park, PA • Public

In-State Tuition
$18,454
Enrollment
40,108

6. University of Texas at Austin

Austin, TX • Public

In-State Tuition
$10,610
Enrollment
40,329

7. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

8. Northeastern University

Boston, MA • Private

In-State Tuition
$51,522
Enrollment
13,760

9. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

10. Lehigh University

Bethlehem, PA • Private

In-State Tuition
$52,930
Enrollment
5,030
See More Education Info

Online Courses For Operations Officer That You May Like

Unit Operations in Chemical Engineering
udemy
4.1
(460)

Learn the most important Unit Operations in Chemical Plants...

Business Operations Specialist
ed2go

Business Operations Specialist...

Operations Management
edX (Global)

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand? In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. Operations Management helps you to understand the role of OM in a firm and to develop...

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Part Time
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Top Skills For an Operations Officer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.1% of operations officers listed procedures on their resume, but soft skills such as communication skills and leadership skills are important as well.

Best States For an Operations Officer

Some places are better than others when it comes to starting a career as an operations officer. The best states for people in this position are Virginia, Maryland, New York, and Texas. Operations officers make the most in Virginia with an average salary of $87,393. Whereas in Maryland and New York, they would average $83,903 and $81,464, respectively. While operations officers would only make an average of $79,947 in Texas, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Texas

Total Operations Officer Jobs:
4,502
Highest 10% Earn:
$164,000
Location Quotient:
1.13
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Maryland

Total Operations Officer Jobs:
1,299
Highest 10% Earn:
$165,000
Location Quotient:
1.04
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Virginia

Total Operations Officer Jobs:
1,828
Highest 10% Earn:
$170,000
Location Quotient:
0.99
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Operations Officer Employers

1. United States Army
4.2
Avg. Salary: 
$57,624
Operations Officers Hired: 
2,563+
2. United States Navy
3.7
Avg. Salary: 
$56,031
Operations Officers Hired: 
395+
3. United States Marine
4.0
Avg. Salary: 
$56,536
Operations Officers Hired: 
379+
4. Allied Universal
4.0
Avg. Salary: 
$39,734
Operations Officers Hired: 
155+
5. Bank of America
4.8
Avg. Salary: 
$105,512
Operations Officers Hired: 
63+
6. Wells Fargo
4.7
Avg. Salary: 
$105,621
Operations Officers Hired: 
42+

Operations Officer Videos

Updated October 2, 2020