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Working As an Operations Officer

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $65,000

    Average Salary

What Does An Operations Officer Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become An Operations Officer

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Average Length of Employment
Operations Manager 4.1 years
Operations Officer 3.0 years
Executive Officer 2.6 years
Operations Advisor 2.5 years
Top Careers Before Operations Officer
Officer 8.2%
Instructor 2.8%
Captain 2.5%
Manager 2.5%
Top Careers After Operations Officer
Officer 7.5%
Director 4.4%
Consultant 3.5%
Manager 3.4%

Do you work as an Operations Officer?

Average Yearly Salary
$65,000
Show Salaries
$33,000
Min 10%
$65,000
Median 50%
$65,000
Median 50%
$65,000
Median 50%
$65,000
Median 50%
$65,000
Median 50%
$65,000
Median 50%
$65,000
Median 50%
$128,000
Max 90%
Best Paying Company
Baker McKenzie
Highest Paying City
Austin, TX
Highest Paying State
Texas
Avg Experience Level
3.4 years
How much does an Operations Officer make at top companies?
The national average salary for an Operations Officer in the United States is $65,526 per year or $32 per hour. Those in the bottom 10 percent make under $33,000 a year, and the top 10 percent make over $128,000.

Real Operations Officer Salaries

Job Title Company Location Start Date Salary
Operations Officer Ingrain, Inc. Houston, TX Nov 16, 2009 $260,000
Operations Officer Ingrain, Inc. Houston, TX Nov 01, 2009 $260,000
Senior Operating Officer, Americas Westpac Banking Corporation New York, NY Feb 28, 2016 $206,425
Cheif Operating Officer GNLD International, LLC Fremont, CA Oct 01, 2010 $193,669 -
$300,000
Operating Officer Sazerac Group, LLC Irvine, CA Oct 14, 2010 $164,486
Cheif Operating Officer Potomac Marketing Services, LLC DBA Travel Options Fairfax, VA Sep 11, 2015 $154,000
Cheif Operating Officer Potomac Marketing Services, LLC DBA Travel Options Fairfax, VA Feb 05, 2015 $154,000
Operational Risk Officer HSBC Bank USA, N.A. New York, NY Apr 04, 2016 $139,922
Technology Operations Officer Samaratech LLC Rockville, MD Mar 01, 2011 $135,000
Technology Operations Officer Samaratech LLC Rockville, MD Jan 03, 2012 $135,000
Technology Operations Officer Samaratech LLC Rockville, MD Feb 01, 2013 $135,000
Technology Operations Officer Samaratech LLC Rockville, MD Feb 23, 2014 $135,000
Management and Operations Research Officer Berkeley Research Group Emeryville, CA Sep 21, 2015 $126,734 -
$140,000
Management and Operations Research Officer Berkeley Research Group LLC Emeryville, CA Aug 04, 2015 $126,734
Data Acquisitions Operations Officer Bloomberg, LP New York, NY Oct 01, 2014 $104,000
Finance/Operations Officer Fashion E Source LLC New York, NY Sep 19, 2015 $102,000
Clinical Operations Officer Allure Care Management LLC New York, NY May 05, 2014 $100,000
Operations Officer Jett Capital Advisors Holding LLC New York, NY Feb 17, 2014 $96,000
Capital Analytics Credit Losses OPS Risk Officer Santander Bank Boston, MA Apr 21, 2014 $95,000 -
$105,000
Operations Officer Israel Discount Bank of New York New York, NY Sep 16, 2010 $77,025
Associate, Currencies & Emerging Markets OPS Control Officer Jpmorgan Chase & Co. New York, NY May 18, 2015 $75,000
Design Operations Officer Sasaki Associates Watertown Town, MA Dec 18, 2016 $73,288
Design Operations Officer Sasaki Associates Watertown Town, MA Sep 28, 2015 $70,450
Operations Officer Africare Washington, DC Sep 21, 2011 $67,000
Finance/Operations Officer Balico Fox Marine Service, LLC Paramus, NJ Oct 01, 2013 $65,000
Operations Officer, KYC Analyst Deutsche Bank Securities Inc. New York, NY Dec 13, 2010 $65,000
Operations Officer Dinkum Systems Inc. Boulder, CO Dec 15, 2013 $64,522

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Top Skills for An Operations Officer

  1. Military Personnel
  2. Commander
  3. Logistics
You can check out examples of real life uses of top skills on resumes here:
  • Exercised operation control over military personnel, during critical manning constraints, ensured proper training, qualification, and documentation.
  • Educated personnel on disciplinary measures such as warnings and reprimands and made recommendations to Commander when more serious regulations/policies were violated.
  • Directed inbound and outbound logistics operations to include transportation and warehouse activities, safety performance, and logistics quality management.
  • Developed an accountability format that allowed for the processing and analysis of over 10,000 significant enemy events while in combat operations.
  • Coordinated various functions with Host Nation Personnel Coordinated, supervised and implemented Emergency Operations Center for the theater.

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Top 10 Best States for Operations Officers

  1. Texas
  2. Delaware
  3. California
  4. New York
  5. District of Columbia
  6. Arizona
  7. Hawaii
  8. Nevada
  9. Virginia
  10. Maryland
  • (1,447 jobs)
  • (71 jobs)
  • (2,591 jobs)
  • (1,045 jobs)
  • (189 jobs)
  • (359 jobs)
  • (67 jobs)
  • (131 jobs)
  • (646 jobs)
  • (444 jobs)

Operations Officer Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 13,709 Operations Officer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Operations Officer Resume

View Resume Examples

Operations Officer Demographics

Gender

Male

69.2%

Female

21.0%

Unknown

9.9%
Ethnicity

White

60.3%

Hispanic or Latino

14.7%

Black or African American

12.9%

Asian

7.5%

Unknown

4.6%
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Foreign Languages Spoken

Spanish

40.8%

French

11.2%

German

9.0%

Arabic

7.9%

Russian

4.4%

Portuguese

3.9%

Italian

3.7%

Mandarin

3.0%

Korean

2.8%

Chinese

2.5%

Japanese

2.5%

Thai

1.4%

Carrier

1.4%

Hindi

1.2%

Vietnamese

0.9%

Croatian

0.9%

Dutch

0.7%

Tagalog

0.7%

Persian

0.7%

Filipino

0.5%
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Operations Officer Education

Schools

Webster University

19.4%

University of Phoenix

11.8%

Troy University

6.9%

Naval Postgraduate School

6.8%

American University

5.2%

University of Maryland - University College

5.1%

United States Military Academy

4.6%

Excelsior College

3.7%

Liberty University

3.5%

Texas A&M University

3.4%

Trident University International

3.3%

Embry-Riddle Aeronautical University - Daytona Beach

3.2%

U.S. Army Command and General Staff College

3.1%

George Washington University

3.0%

Michigan State University

3.0%

Central Michigan University

2.9%

Central Texas College

2.8%

Columbia Southern University

2.7%

Norwich University

2.7%

University of Oklahoma

2.7%
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Majors

Business

31.1%

Criminal Justice

7.9%

Management

6.8%

Finance

6.0%

Accounting

5.1%

International Relations

5.0%

Political Science

4.1%

Human Resources Management

3.9%

History

3.6%

Supply Chain Management

3.3%

Education

2.9%

Project Management

2.8%

Aviation

2.5%

Psychology

2.5%

Public Administration

2.5%

Computer Information Systems

2.2%

Homeland Security

2.1%

Economics

2.0%

Liberal Arts

1.9%

General Studies

1.9%
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Degrees

Masters

38.2%

Bachelors

36.3%

Other

13.8%

Associate

4.6%

Certificate

3.4%

Doctorate

2.3%

Diploma

1.1%

License

0.2%
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