Operations officer vs general manager of operations

The differences between operations officers and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and a general manager of operations. Additionally, a general manager of operations has an average salary of $89,522, which is higher than the $46,813 average annual salary of an operations officer.

The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for a general manager of operations are customer service, develop team, and financial statements.

Operations officer vs general manager of operations overview

	Operations Officer	General Manager Of Operations
Yearly salary	$46,813	$89,522
Hourly rate	$22.51	$43.04
Growth rate	6%	6%
Number of jobs	133,025	382,581
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 63%
Average age	44	44
Years of experience	6	6

What does an operations officer do?

An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.

What does a general manager of operations do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

Operations officer vs general manager of operations salary

Operations officers and general managers of operations have different pay scales, as shown below.

	Operations Officer	General Manager Of Operations
Average salary	$46,813	$89,522
Salary range	Between $22,000 And $98,000	Between $48,000 And $165,000
Highest paying City	New York, NY	Jersey City, NJ
Highest paying state	New York	New Jersey
Best paying company	Baker McKenzie	Yuma Regional Medical Center
Best paying industry	-	-

Differences between operations officer and general manager of operations education

There are a few differences between an operations officer and a general manager of operations in terms of educational background:

	Operations Officer	General Manager Of Operations
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Operations officer vs general manager of operations demographics

Here are the differences between operations officers' and general managers of operations' demographics:

	Operations Officer	General Manager Of Operations
Average age	44	44
Gender ratio	Male, 78.0% Female, 22.0%	Male, 81.2% Female, 18.8%
Race ratio	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%	Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between operations officer and general manager of operations duties and responsibilities

Operations officer example responsibilities.

Lead a detachment of 14 sailors and oversee a $45k operational budget and $3M in equipment.
Manage USAF base grind electronic telecommunications and data center operations.
Manage battalion-level resource allocations to include training facilities, ranges, and ammunition requirements.
Manage portfolio of lean projects initiate to improve nuclear operations support mission inspections and establish executive council to provide oversight.
Manage SharePoint data system for facility safety inspections and inventory tracking; develop organizational plan and access for over 3K personnel.
Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.

General manager of operations example responsibilities.

Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
Establish company's social network presence via Facebook.
Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
Implement corporate program to increaselikes and interactions on station Facebook pages.
Coordinate office management, reporting, accounting, payroll, regulatory compliance and financial responsibility.

Operations officer vs general manager of operations skills

Common operations officer skills

Customer Service, 30%
Security Operations, 17%
Logistical Support, 5%
Risk Management, 5%
CI, 4%
PowerPoint, 3%

Common general manager of operations skills

Customer Service, 20%
Develop Team, 6%
Financial Statements, 6%
Logistics, 6%
Payroll, 6%
Continuous Improvement, 4%

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Operations Officer
Operations Officer vs General Manager Of Operations

Updated January 8, 2025

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