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The differences between operations officers and operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and an operations manager. Additionally, an operations manager has an average salary of $76,894, which is higher than the $46,813 average annual salary of an operations officer.
The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for an operations manager are customer service, logistics, and continuous improvement.
| Operations Officer | Operations Manager | |
| Yearly salary | $46,813 | $76,894 |
| Hourly rate | $22.51 | $36.97 |
| Growth rate | 6% | 6% |
| Number of jobs | 133,025 | 343,868 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
Operations officers and operations managers have different pay scales, as shown below.
| Operations Officer | Operations Manager | |
| Average salary | $46,813 | $76,894 |
| Salary range | Between $22,000 And $98,000 | Between $47,000 And $123,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New York | Delaware |
| Best paying company | Baker McKenzie | McKinsey & Company Inc |
| Best paying industry | - | Technology |
There are a few differences between an operations officer and an operations manager in terms of educational background:
| Operations Officer | Operations Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between operations officers' and operations managers' demographics:
| Operations Officer | Operations Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 78.0% Female, 22.0% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |