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The differences between operations officers and operations team leaders can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an operations officer, becoming an operations team leader takes usually requires 1-2 years. Additionally, an operations team leader has an average salary of $55,160, which is higher than the $46,813 average annual salary of an operations officer.
The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for an operations team leader are customer service, continuous improvement, and excellent interpersonal.
| Operations Officer | Operations Team Leader | |
| Yearly salary | $46,813 | $55,160 |
| Hourly rate | $22.51 | $26.52 |
| Growth rate | 6% | 6% |
| Number of jobs | 133,025 | 179,669 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 53% |
| Average age | 44 | 46 |
| Years of experience | 6 | 2 |
An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.
An operations team leader is an individual who manages teams, encouraging cooperation, productivity, and teamwork. Operations team leaders foster team unity and enhance the daily efficiency of the companies or any business establishment. They manage a diverse workforce in companies to make sure that the organizational operations are efficient. Also, they implement programs and processes and oversee building maintenance. It is also their responsibility to manage mechanical and human resources and establish a team budget.
Operations officers and operations team leaders have different pay scales, as shown below.
| Operations Officer | Operations Team Leader | |
| Average salary | $46,813 | $55,160 |
| Salary range | Between $22,000 And $98,000 | Between $28,000 And $107,000 |
| Highest paying City | New York, NY | Boston, MA |
| Highest paying state | New York | Massachusetts |
| Best paying company | Baker McKenzie | McKinsey & Company Inc |
| Best paying industry | - | - |
There are a few differences between an operations officer and an operations team leader in terms of educational background:
| Operations Officer | Operations Team Leader | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between operations officers' and operations team leaders' demographics:
| Operations Officer | Operations Team Leader | |
| Average age | 44 | 46 |
| Gender ratio | Male, 78.0% Female, 22.0% | Male, 66.2% Female, 33.8% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 12.9% Unknown, 4.1% Hispanic or Latino, 17.0% Asian, 4.7% White, 60.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 10% | 6% |