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The differences between operations officers and senior operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and a senior operations manager. Additionally, a senior operations manager has an average salary of $126,839, which is higher than the $46,813 average annual salary of an operations officer.
The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for a senior operations manager are customer service, project management, and continuous improvement.
| Operations Officer | Senior Operations Manager | |
| Yearly salary | $46,813 | $126,839 |
| Hourly rate | $22.51 | $60.98 |
| Growth rate | 6% | 6% |
| Number of jobs | 133,025 | 247,414 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 67% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.
A senior operations manager oversees the business operations within a particular department or establishment, ensuring that all procedures adhere to the policies and standards of the company. There are also instances when they must evaluate workers' performances, set budget and sales targets, produce progress reports and assessments, and coordinate with high-ranking officials. Moreover, a senior operations manager leads by motivating the workforce and devising strategies to improve the workflow and reach sales targets within the deadline. Should there be any issues, they must carry out corrective measures right away.
Operations officers and senior operations managers have different pay scales, as shown below.
| Operations Officer | Senior Operations Manager | |
| Average salary | $46,813 | $126,839 |
| Salary range | Between $22,000 And $98,000 | Between $91,000 And $175,000 |
| Highest paying City | New York, NY | Jersey City, NJ |
| Highest paying state | New York | New Jersey |
| Best paying company | Baker McKenzie | Airbnb |
| Best paying industry | - | Professional |
There are a few differences between an operations officer and a senior operations manager in terms of educational background:
| Operations Officer | Senior Operations Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between operations officers' and senior operations managers' demographics:
| Operations Officer | Senior Operations Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 78.0% Female, 22.0% | Male, 74.2% Female, 25.8% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |