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Operations officer vs senior operations manager

The differences between operations officers and senior operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an operations officer and a senior operations manager. Additionally, a senior operations manager has an average salary of $126,839, which is higher than the $46,813 average annual salary of an operations officer.

The top three skills for an operations officer include customer service, security operations and logistical support. The most important skills for a senior operations manager are customer service, project management, and continuous improvement.

Operations officer vs senior operations manager overview

Operations OfficerSenior Operations Manager
Yearly salary$46,813$126,839
Hourly rate$22.51$60.98
Growth rate6%6%
Number of jobs133,025247,414
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 67%
Average age4444
Years of experience66

What does an operations officer do?

An operations officer is responsible for monitoring the staff performance, ensuring the efficiency of their tasks to support the project needs with maximum productivity, and strict compliance with the company's operational policies. Operations officers manage the department's budget, proper allocation of resources, and keeping the operational costs within the budget goals. They also conduct performance reviews, develop strategic procedures for the project's success, and handling the clients' inquiries and concerns. An operations officer must have excellent communication and leadership skills, focusing on client satisfaction while providing the best managerial support for the staff.

What does a senior operations manager do?

A senior operations manager oversees the business operations within a particular department or establishment, ensuring that all procedures adhere to the policies and standards of the company. There are also instances when they must evaluate workers' performances, set budget and sales targets, produce progress reports and assessments, and coordinate with high-ranking officials. Moreover, a senior operations manager leads by motivating the workforce and devising strategies to improve the workflow and reach sales targets within the deadline. Should there be any issues, they must carry out corrective measures right away.

Operations officer vs senior operations manager salary

Operations officers and senior operations managers have different pay scales, as shown below.

Operations OfficerSenior Operations Manager
Average salary$46,813$126,839
Salary rangeBetween $22,000 And $98,000Between $91,000 And $175,000
Highest paying CityNew York, NYJersey City, NJ
Highest paying stateNew YorkNew Jersey
Best paying companyBaker McKenzieAirbnb
Best paying industry-Professional

Differences between operations officer and senior operations manager education

There are a few differences between an operations officer and a senior operations manager in terms of educational background:

Operations OfficerSenior Operations Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Operations officer vs senior operations manager demographics

Here are the differences between operations officers' and senior operations managers' demographics:

Operations OfficerSenior Operations Manager
Average age4444
Gender ratioMale, 78.0% Female, 22.0%Male, 74.2% Female, 25.8%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between operations officer and senior operations manager duties and responsibilities

Operations officer example responsibilities.

  • Lead a detachment of 14 sailors and oversee a $45k operational budget and $3M in equipment.
  • Manage USAF base grind electronic telecommunications and data center operations.
  • Manage battalion-level resource allocations to include training facilities, ranges, and ammunition requirements.
  • Manage portfolio of lean projects initiate to improve nuclear operations support mission inspections and establish executive council to provide oversight.
  • Manage SharePoint data system for facility safety inspections and inventory tracking; develop organizational plan and access for over 3K personnel.
  • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
  • Show more

Senior operations manager example responsibilities.

  • Organize efforts of team to achieve ACD productivity goals.
  • Manage the build-out and daily operations of a network operations center (NOC).
  • Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
  • Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Show more

Operations officer vs senior operations manager skills

Common operations officer skills
  • Customer Service, 30%
  • Security Operations, 17%
  • Logistical Support, 5%
  • Risk Management, 5%
  • CI, 4%
  • PowerPoint, 3%
Common senior operations manager skills
  • Customer Service, 10%
  • Project Management, 8%
  • Continuous Improvement, 7%
  • Oversight, 6%
  • Process Improvement, 5%
  • Logistics, 5%

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