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Operations officer work from home jobs - 780 jobs

  • Deputy Director, Congressional Fellowship - Remote

    Geopolist

    Remote job

    A nonprofit organization focused on strengthening American democracy is seeking a Deputy Director. This role involves strategic planning, logistics management, and curriculum oversight for the Congressional Fellowship program. Ideal candidates will have a bachelor's degree, 3-6 years of relevant experience, and strong organizational skills. The position offers a salary between $80,000 and $110,000, with comprehensive benefits and a flexible work schedule. #J-18808-Ljbffr
    $80k-110k yearly 5d ago
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  • Director of Automation & Operational Excellence (Remote)

    Unitedhealth Group 4.6company rating

    Remote job

    A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr
    $97k-116k yearly est. 5d ago
  • Sales Strategy & Operations Manager

    Gamma.App

    Remote job

    We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr
    $130k-209k yearly est. 3d ago
  • Nonprofit Deputy Director/Manager of Operations - Must be bilingual and have nonprofit experience

    Centro Hispano de Frederick 3.7company rating

    Remote job

    Organizational Description: Centro Hispano de Frederick addresses the needs of immigrants, especially Hispanic individuals, and people from more than 20 countries around the world. Centro Hispano de Frederick provides services that facilitate their adjustment, integration, and friendship with the wider society, nurtures their sense of community, and fosters an appreciation for the diversity of culture and heritage. Position Summary: Centro Hispano de Frederick seeks an office manager with experience in managing staff as well as fiscal governance, including budget and grant management. Core Job Responsibilities: · Partner with the executive director to contribute to maintenance of organization-wide internal policy and procedure · Structure and lead internal teams to maximize quality of service delivery metrics to reach organizational goals · Primary point of contact for HR governance, including staff reviews, workload balance, training and development and day-to-day office management · Ongoing fiscal management in consultation with executive director and board · Manage the organization in the absence of the executive director · Work with the executive director to oversee grant and budget management · Assist the executive director in preparing financial and other reports for grant management and for the board of directors · Conduct program evaluations and support future strategy and program-development initiatives Knowledge, Skills, & Abilities: Thorough knowledge of QuickBooks Experience managing staff Highly organized and detail-oriented Able to manage multiple projects and tasks at the same time Strong technology and digital literacy skills Strong interpersonal, communication, and cross-cultural skills Self-starter with strong initiative and follow-through Flexible and collaborative Requirements: Prior experience with related coordination tasks and responsibilities Fully Bilingual in Spanish and English Ability to flex hours to work evenings when needed Benefits: The salary range is $65,000-$70,000 depending upon qualifications Health coverage and 401K will be provided. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally Monday through Friday, 9:00 p.m. to 5:00 p.m. Some weekend work will be required, as well as offsite work. Required Education and Experience: Bachelor's degree and work experience with the Hispanic community. Computer Literacy: Excellent knowledge of Quickbooks and Microsoft Office Suite - especially Word, Outlook, Excel, and PowerPoint. Knowledge of various social media platforms and Mail Chimp is a plus. Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Pre-Employment background check required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To find out more about Centro Hispano de Frederick, please visit our website at ****************************************** Centro Hispano de Frederick is an Equal Opportunity Employer and has a long-standing policy of employment and advancement based solely upon qualifications to perform the essential elements of a position without regard to race, color, religion, sex, sexual orientation, age, national origin (ancestry), or disability.
    $65k-70k yearly 3d ago
  • Vice President of Operational Excellence

    Knipper 4.5company rating

    Remote job

    YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer
    $140k-227k yearly est. Auto-Apply 60d+ ago
  • Director, Operations Portfolio and Planning

    College Board 4.6company rating

    Remote job

    Director, Operations Portfolio & Planning College Board - Operations Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support. The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage. About the Opportunity As the Director, Operations Portfolio & Planning, you will create and lead a centralized portfolio management and planning capability within Operations. You will develop and maintain a single, integrated view of all operational initiatives, both the work Operations leads and the support required for product and program delivery, to ensure alignment, prioritization, and sequencing across teams and release cycles. Working in partnership with Product, Program, Technology, and Operations leaders, you'll provide a single point of engagement and a unified “One Ops” view for roadmap integration ensuring Operations keeps pace with product timelines and launches. You'll ensure that Operations designs complete, connected solutions for how work gets done. This includes establishing clear pathways for automation and technology solution requests through a single, visible intake point that connects Operations to Technology and enables scalable, reusable solutions. You'll drive the operational rhythm of the business by coordinating planning activities, creating transparency into priorities, dependencies, and ownership across Operations. As a spokesperson for Operations, you will represent the portfolio to internal and partner audiences communicating our collective roadmap, priorities, intended outcomes and advocating for shared wins with clarity and confidence. In this role, you will: Planning, Prioritization & Operational Rhythm (40%) Lead planning strategies that shape the priorities for Ops internal platforms & product integration Establish planning cadences across Operations supporting continuous intake, prioritization, and delivery routines that bring structure and predictability to how work flows. Create transparency into work in progress and dependencies across Ops teams. Manage the rhythm of execution by running internal reviews, surfacing blockers, escalating risks, and ensuring on-time delivery. Communicate clearly with leaders and stakeholders on what is moving forward, when, and why. Portfolio Strategy Integration & Roadmap Alignment (30%) Work with stakeholders to maintain a consolidated view of product and program initiatives that intersect with operational initiatives, activities, and functions. Organize engagements to ensure Operations' portfolio needs are captured. Facilitating Operations leaderships prioritization of features with robust analysis. And guiding efforts to ensure planning alignment between Operations, Product, Program, and Technology teams. Ensure Ops delivery milestones are fully aligned with product launch timelines so the front stage and backstage stay in sync. Establish an Ops cross-portfolio approach to analyze, document and deliver analytic insights and data that influence product and service design. Support the evolution of Ops' Knowledge Management (KM) systems and learning development by maintaining team visibility on emerging and future operational systems and requirements. Solution Enablement (30%) Establish and manage a single intake process for technology solution requests, ensuring visibility and consistency across to deliver scalable solutions that improve efficiency. Track and communicate the outcomes and impact of delivered solutions, using data to inform future prioritization decisions. Advocate for Operations' portfolio priorities with stakeholders, identifying win-win opportunities to improve existing systems and ensuring new systems are ready to meet the unique needs of Operations and the customers it serves. About You 7+ years of experience in operations planning, portfolio management, or product/program management within a complex, matrixed organization. Strong understanding of product development and technology delivery lifecycles, with the ability to translate operational needs into clear, actionable work for technical teams. Demonstrated success partnering with Product, Program, and Technology leaders to align goals, identify dependencies, and deliver complete, scalable solutions. Highly comfortable operating in ambiguity: you can start from a blank slate, make sense of scattered inputs, and shape structure where none exists. You adapt quickly as new information surfaces and see ambiguity as an opportunity, not a blocker. A collaborative, low-ego teammate who builds trust across diverse groups. You naturally work through influence rather than authority, and you're energized by shared ownership, joint problem-solving, and helping others succeed. Exceptional organization and prioritization skills, with the ability to move multiple projects forward independently and collaboratively. Strong analytical and problem-solving skills, using data to inform prioritization, assess impact, and measure delivery outcomes. Excellent verbal and written communication skills, including facilitating planning sessions, leading reviews, and presenting to senior leadership. Proven ability to influence and build relationships across diverse teams, bringing structure without adding bureaucracy. Ability to travel 6-8 times a year to College Board offices or on behalf of College Board business. All roles at College Board require: A passion for expanding educational and career opportunities and mission-driven work Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively. Clear and concise communication skills, written and verbal A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success Authorization to work in the United States About Our Process Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks. What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. A Thoughtful Approach to Compensation The hiring range for this role is $80,000-$135,000. Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. We aim to make our best offer upfront, rooted in fairness, transparency, and market data. We adjust salaries by location to ensure fairness, no matter where you live. You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more. #LI-REMOTE1 #LI-AP1
    $80k-135k yearly Auto-Apply 13d ago
  • Vice President, Payment Operations

    Factor Systems, Inc. 4.5company rating

    Remote job

    The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
    $236k-272k yearly Auto-Apply 3d ago
  • VP, Operations

    Taskus 3.9company rating

    Remote job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning, and goal-setting, and must be fully accountable for ensuring your entire organization is on track. Not just anyone is qualified for this role. We make sure we get the best of the best! As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company's objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. As Vice President of Operations: You will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future site needs. Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success; leverage the use of the latest technology to enhance the growth of your organization Possess a “people first” leadership style with strong communication, interpersonal and leadership skills Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Autonomous vehicles / Fleet management experience (Nice to have). Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $139k-227k yearly est. Auto-Apply 35d ago
  • VP, Managed Cloud Operations

    Resolve Tech Solutions 4.4company rating

    Remote job

    Key Responsibilities: 1. Team Management: - Lead and manage a diverse, round-the-clock team of engineers, including SAP BASIS Administrators, Hana DBAs, Linux/Windows Administrators, and Cloud Engineers. - Foster a collaborative and high-performing team culture. - Conduct regular performance evaluations and provide constructive feedback to team members. 2. Customer Engagement: - Attend customer calls to address and resolve escalations, including P1, P2, and P3 incidents, ensuring timely resolution in a 24x7 operational environment. - Build and maintain strong relationships with customers to ensure satisfaction and retention. - Participate in customer onboarding processes and meetings to understand their requirements and expectations. 3. Performance Evaluation: - Perform regular performance evaluations for team members, setting clear goals and development plans. - Identify and address any performance issues promptly and effectively. - Recognize and reward high-performing team members. 4. Hiring and Onboarding: - Manage the recruitment process to attract and hire top talent for the team. - Oversee the onboarding process to ensure new hires are integrated smoothly and effectively into the team. 5. KPI and QBR Preparation: - Prepare and present key performance indicators (KPIs) and Quarterly Business Reviews (QBRs) to internal stakeholders and customers. - Analyze data to identify trends and areas for improvement, implementing necessary changes. 6. Customer Onboarding and Meetings: - Take an active role in customer onboarding, ensuring a seamless transition and understanding of the service offerings. - Regularly meet with customers to discuss their needs, provide updates, and gather feedback. 7. Deliverable Management: - Ensure that all deliverables are met within the agreed timelines and quality standards, maintaining high service levels in a 24x7 operational environment. - Monitor project progress and address any issues that may impact delivery. 8. RFP/RFI Development: - Participate in the development and response to Requests for Proposals (RFPs) and Requests for Information (RFIs). - Collaborate with cross-functional teams to create compelling proposals that meet customer requirements. 9. Team Development: - Invest in the continuous development of the team through training, mentorship, and career development opportunities. - Encourage innovation and the adoption of best practices within the team. 10. 24x7 Operational Oversight: - Ensure continuous monitoring and support of cloud environments to maintain high availability and performance. - Implement robust incident management and escalation processes to address issues promptly, minimizing downtime. - Coordinate with global teams to ensure seamless 24x7 operations and handovers. 11. Growth in Commercial Space: - Develop and execute strategies to expand the organization's presence in the commercial sector. - Identify new business opportunities, forge partnerships, and drive revenue growth in the commercial market. - Collaborate with the Sales and Marketing teams to develop targeted campaigns and offerings for commercial customers. 12. Framework Development: - Develop and implement a comprehensive framework for the Managed Cloud Delivery business. - Establish standard operating procedures, best practices, and governance models to ensure consistent and high-quality service delivery. - Continuously improve the framework based on industry trends, customer feedback, and internal assessments. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred. - Extensive experience in managing teams in a Managed Cloud Delivery environment, including 24x7 operations. - Strong understanding of SAP BASIS, HANA, Linux/Windows administration, and cloud engineering. - Proven track record of successfully handling customer escalations and delivering exceptional customer service. - Excellent leadership, communication, and interpersonal skills. - Ability to analyze data, prepare reports, and present findings to stakeholders. - Experience in the recruitment and onboarding of technical staff. - Strong organizational and project management skills. - Ability to work effectively under pressure and manage multiple priorities. - Experience with 24x7 operational support and incident management. - Demonstrated ability to grow business in the commercial space. - Experience in developing and implementing business frameworks and standard operating procedures. - AWS Cloud Certifications(Architect/Professional) - Azure/GCP Certification is a plus - DOD Clearance
    $144k-213k yearly est. Auto-Apply 60d+ ago
  • Vice President, Commercial Operations

    Agilent Technologies 4.8company rating

    Remote job

    The Role The Vice President of Commercial Operations will provide strategic and operational direction for Agilent's global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent's brand promise and ensuring the company's future success. The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams. The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent's strategic priorities are translated into measurable business outcomes worldwide. Key Responsibilities Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent's vision, mission, and values. Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus. Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget. Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels. Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central. Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends. Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences. Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed. Qualifications Experience 15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business. Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific. A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions. Education Bachelor's degree required; Master's degree preferred. Leadership Capabilities Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader: Enhance operational processes to accelerate results and elevate customer experiences. Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions. Enables higher performance by introducing incremental improvements based on calculated risk-taking. Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards. Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader: Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility. Identifies and prioritizes critical future factors that influence decision-making. Plans for external changes and trends-including competitors, clients, technology, and market dynamics-that impact the business. Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market. Demonstrating Commercial Acumen & Leadership Expectations Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts. Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged. Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes. Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively. Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio. Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent's values. Personal Attributes Exceptional written and verbal communication skills. High level of integrity and trustworthiness. Strong commitment to excellence. Thrives in a culture of collaboration and respect. The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
    $252k-394k yearly Auto-Apply 5d ago
  • Director, Revenue Operations

    Dscout 3.9company rating

    Remote job

    At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We're building the next chapter of our go-to-market engine - and we're looking for a Director of Revenue Operations who can help us scale with clarity and impact. In this role, you'll connect strategy to execution, making sure our teams operate with clean data, smart processes, and systems that actually work together. You'll partner with leaders across Sales, Marketing, Customer Success, Finance, and Enablement - while guiding a small RevOps team that keeps everyone moving in the same direction. This isn't just an operations role - it's a chance to shape how we grow, make decisions, and serve our customers. What You Will Do: Power Revenue Insights Turn data into clear dashboards, forecasts, and recommendations Align goals across segments, territories, and teams Improve forecast accuracy and reduce surprises Own Our GTM Systems Lead strategy and governance for Salesforce and core tools Keep data clean, consistent, and trusted Drive adoption and change management with teams Make Processes Work Better Map the journey from lead → customer → renewal Create smart handoffs and accountability Automate thoughtfully - only where it truly helps Lead Compensation & Quotas Oversee commissions operations and governance Support plan design and scenario modeling Ensure clarity around how reps get paid Implement AI - Thoughtfully but quickly Pilot AI where it adds value Scale what works, responsibly and securely What You Bring: 7-12+ years in RevOps / Sales Ops (B2B SaaS preferred) Experience leading cross-functional teams Deep Salesforce and analytics expertise Hands-on work with quotas, commissions, and forecasting Strong communication and executive presence Bonus: startup experience, territory/CPQ experience, or AI-driven GTM tools. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM
    $81k-137k yearly est. Auto-Apply 11d ago
  • Manager, LMS Administration and Operations (Princeton, Hybrid)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Remote job

    The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $104.6k yearly 35d ago
  • Director, Go To Market Operations

    Well 4.1company rating

    Remote job

    Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: **************************** Position Title: Director, Go To Market Operations Reporting to: SVP of Sales / Growth Location: Chapel Hill, NC; Minneapolis, MN; Newton, MA; New York, NY. Remote candidates considered. Compensation: Director, Go To Market Operations ($135,000 - $150,000), depending on qualifications, plus bonus potential and benefits Job Summary: Build and run a best-in-class Go To Market (GTM) Operations function that matches a maturing, enterprise-focused growth motion. Act as an insights-to-action engine, not a reporting function. Provide continuous, real-time visibility into pipeline health, progress against targets, and risk, enabling leadership to pivot strategy early. Serve as a critical partner to the CGO, CFO, and GTM management team on forecasting, planning, and board readiness. Key Responsibilities 1. Pipeline Intelligence and Forecasting Own day-to-day pipeline reporting and visibility across inbound, outbound, consultant-led, and strategic deal motions. Track and analyze pipeline coverage, velocity, stage conversion, win rates, deal size, and sales cycle performance against established targets. Build and maintain dashboards and executive-ready views that surface progress, risk, and trends. Maintain forecasting models and scenario analyses to support leadership discussions and planning. Identify leading indicators of risk or underperformance and flag insights with clear supporting analysis. 2. GTM Planning Support and Performance Management Support quarterly and annual GTM planning processes through data analysis, modeling, and performance insights. Provide analytical support for capacity planning, headcount modeling, and program effectiveness. Monitor performance against plans and highlight gaps, constraints, and execution risks. Partner with GTM leaders to translate goals into measurable operating metrics and execution plans. 3. Cross-Functional GTM Execution Act as an operational partner to Sales, Consultant Relations, Outbound Growth, and Product Marketing to improve execution consistency. Establish and maintain clear definitions, handoffs, and operating rhythms across market-facing teams. Ensure GTM data and insights are shared in a timely and usable way to inform messaging, enablement, and prioritization. Drive adoption of standardized processes and metrics to create a single source of truth. 4. Systems, Tools, and Process Excellence Own administration, optimization, and ongoing improvement of GTM systems including CRM, forecasting tools, and reporting platforms. Drive data hygiene, discipline, and system adoption across GTM teams. Design scalable processes that support complex enterprise deals while maintaining speed and clarity. Evaluate and pilot automation and AI-enabled workflows to improve efficiency and insight in partnership with leadership. 5. Executive Reporting and Finance Partnership Prepare GTM performance materials for executive leadership and board-level reviews. Translate complex pipeline and performance data into clear summaries and insights for senior stakeholders. Partner closely with Finance on forecasting accuracy, reporting cadence, and performance tracking. Surface risks early with supporting analysis and clear articulation of implications. 6. Team Leadership Manage and develop a small GTM Operations team, starting with one associate-level individual contributor. Set clear priorities, expectations, and quality standards. Foster a culture of accountability, curiosity, and continuous improvement. Preferred Qualifications 5+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or related analytical roles. Experience operating as a Director or senior individual contributor in a high-growth B2B or digital health company selling to large or jumbo employers. Deep hands-on experience with pipeline management, forecasting, and CRM-driven reporting. Strong analytical skills with the ability to translate data into clear insights. Experience supporting executive-level reporting and planning processes. Proven ability to influence cross-functionally without direct authority. Excellent judgment and discretion with sensitive information. Builder mindset with comfort operating in evolving environments. Collaborative, detail-oriented, and highly reliable partner to GTM leadership. Additional Job Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team. Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We seek diversity and encourage individuals from underrepresented groups to apply.
    $135k-150k yearly Auto-Apply 12d ago
  • Strategic Operations Program Manager

    Irhythm Technologies 4.8company rating

    Remote job

    Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact. What You Will Be Doing Program & Project Management Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale. Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables. Clarify, prioritize, and drive project commitments, establishing clear chains of accountability. Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies. Analyze project economics, providing actionable feedback on cost-benefit and ROI. Cross-Functional Collaboration Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables. Build strong relationships across teams to ensure alignment and effective execution. Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency. Process & Change Management Map, define, and optimize business processes to drive efficiency and effectiveness. Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs. Develop comprehensive training programs for end-users impacted by project changes. Leadership Build and lead effective cross-functional project teams. Inspire risk-taking and innovation to maximize business benefit Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting. What We Want To See 10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company. Bachelor's degree in Business Administration or related field. Strong understanding of operational processes in manufacturing and clinical settings. Proven experience with project management tools Agile project management experience; PMP preferred. Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value. Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA). Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization. Analytical thinker with strong organizational skills and attention to detail. Ability to handle multiple priorities in a fast-paced environment. Location and Travel Remote- California strongly preferred. Ability to travel approximately 30%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $150,0000 - $190,000 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY. For more information, see *********************************************************************************** and *****************************************
    $51k-90k yearly est. Auto-Apply 60d+ ago
  • Research Division Chief of the Division for Biostatistics and Study Methodology

    National Subrogation Services, LLC

    Remote job

    Research Division Chief of the Division for Biostatistics and Study Methodology - (250003FE) Description The Research Division Chief of the Division for Biostatistics and Study Methodology provides strategic, scientific, and administrative leadership for all biostatistical, epidemiological, and study design support across the hospital's research enterprise. The Chief will lead a growing team of faculty and professional staff to ensure the delivery of high-quality, innovative quantitative support to investigators in basic, clinical, translational, and health services research. The Chief also provides guidance on the role of biostatistics and epidemiology to CRI leadership. This position reports to the Center Director of the Center for Health Outcomes Research and Delivery Science in CRI. Qualifications Minimum EducationDoctor of Philosophy (Ph. D. ) PhD in Biostatistics, Statistics, Epidemiology, or related quantitative discipline. (Required) Minimum Work Experience10 years • Minimum 10 years of progressively responsible academic or research experience• Evidence of scholarly excellence and leadership in biostatistics or data science. • Proven success in leading multi-disciplinary teams and managing complex research operations. • Strong record of NIH or equivalent extramural funding. (Required) Required Skills/KnowledgeOutstanding communication and leadership skills. Ability to translate complex statistical concepts to clinical and translational audiencesz Experience mentoring early-career investigators and faculty. Commitment to institutional mission, collaboration, and equity. Functional AccountabilitiesStrategic and Scientific Leadership Develop and implement a strategic vision for the Division aligned with institutional research priorities. Foster innovation in data science, biostatistical methodology, and interdisciplinary research. Strengthen collaborations across the hospital, university partners, and external institutions. Operational and Administrative Oversight Direct the Division's operations, including budget, staffing, space allocation, and performance metrics. Oversee project prioritization and ensure efficient allocation of resources to support investigators Manage faculty recruitment, mentoring, promotion, and retention processes in partnership with HR and academic affairs. Ensure compliance with institutional, regulatory, and federal requirements for research integrity and data management. Mentorship and Faculty Development Mentor junior faculty, postdoctoral fellows, and biostatisticians, fostering professional growth and independent funding success. Co-mentor K- and R-level investigators developing research careers requiring strong statistical underpinnings. Promote diversity, equity, and inclusion within the Division and across collaborative teams. Research and Funding Serve as PI or co-investigator on NIH and foundation-funded studies, including multi-center trials and data coordinating centers. Facilitate cross-disciplinary grant submissions and lead institutional research infrastructure initiatives. Maintain a strong personal record of extramural funding and scholarly productivity. Education and Training Contribute to research education programs for residents, fellows, and junior investigators. Collaborate with institutional training programs to advance quantitative literacy and research rigor. Support development of workshops, seminars, and curricula in biostatistics and study methodology. Primary Location: District of Columbia-WashingtonWork Locations: Remote Work Location 111 Michigan Avenue NW Washington 20010Job: Research Faculty / PostdocOrganization: Scientific DirectorPosition Status: R (Regular) - FT - Full-TimeJob Posting: Dec 19, 2025, 5:36:03 PMFull-Time Salary Range: 150000 - 450000
    $55k-136k yearly est. Auto-Apply 4h ago
  • Program Manager, Operations

    Supplyhouse.com 4.0company rating

    Remote job

    Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Program Manager to join our Operations Team. This individual will report into our Senior Fulfillment Program Manager and will spearhead critical initiatives across our fulfillment centers and broader warehousing network. This person will collaborate with cross-functional internal teams, external vendors, and consultants to ensure successful execution of projects and continuous improvement efforts. This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. About 25% of the year, this role will entail traveling to our on-site fulfillment and office locations. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. CST or EST Base Salary: $70,000 - $85,000 per year Responsibilities: Plan, coordinate, and oversee large-scale projects focused on warehousing and fulfillment network optimization including large scale automation projects Define project scope, objectives, and success metrics; establish timelines and resource requirements Track progress against project milestones and goals, ensuring projects are delivered on time and within budget Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution Facilitate effective communication and collaboration across departments, ensuring teams are informed of key updates, risks, and opportunities Identify and manage relationships with external vendors and consultants to support warehousing operations improvements Set clear performance expectations and monitor vendor deliverables to ensure alignment with organizational goals Work with partners specializing in advanced automation solutions to bring systems online Analyze operational data and performance indicators to identify areas for process enhancements and cost-saving opportunities Implement best practices in warehousing and fulfillment, leveraging industry insights to drive innovation and efficiency Provide regular project status updates to senior leadership, highlighting key milestones, successes, and challenges Serve as a liaison between technical teams and non-technical stakeholders to ensure clear communication and expectations Requirements: Bachelor's degree in Supply Chain Management, Logistics, Business related fields, IT related fields 3+ years project or program management experience in warehouse or fulfillment operations, industrial automation, construction, manufacturing, logistics, supply chain, or large capital projects Experience with operations or fulfillment technologies including Warehouse Management Systems and Advanced Automation Systems Preferred Qualifications: Experience with project management methodologies including PMP, Agile, or other with automated warehouse management solutions or software Experience working directly with fulfillment or warehouse operations on site, familiarity with processes and procedures that take place in a fulfillment operation Strong analytical skills, ability to interpret and develop actionable insights Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: **************************************** Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from ******************* email address. Please exercise caution if you receive an email from an alternate domain.
    $70k-85k yearly Auto-Apply 5d ago
  • Manager, Security Operations

    U.S. Renal Care, Inc. 4.7company rating

    Remote job

    USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY As a key leader within the Information Security organization, the Security Operations Manager is responsible for overseeing day‑to‑day security operations and ensuring the effective detection, investigation, containment, and remediation of cyber threats impacting the enterprise. This role manages a team of analysts, drives operational readiness, and strengthens the organization's security posture through continuous improvement, technical leadership, and cross‑department collaboration. The Security Operations Manager must be capable of operating independently, demonstrating advanced critical‑thinking skills, strong analytical capabilities, sound judgment under pressure, and the ability to comprehend and address complex technical and organizational challenges without relying solely on predefined checklists or prescriptive workflows. Responsibilities listed below represent the minimum expectations for this role. Additional duties may be assigned as necessary to support business, regulatory, or operational objectives. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Security Operations Leadership Oversee day‑to‑day SOC operations across cloud, on‑premises, endpoint, and application environments. Provide technical direction and operational leadership to SOC analysts. Ensure all security events and incidents are managed consistently, accurately, and in alignment with organizational priorities. Team Management & Development Lead, mentor, and coach SOC analysts to support skill development, analytical capability, and operational maturity. Assist in performance evaluations, guide career progression, and foster a culture of accountability and high performance. Establish expectations for independent analysis, strong reasoning, and effective decision‑making by team members. Incident Response Ownership Direct and coordinate incident response activities, including investigation, containment, and remediation. Provide real‑time guidance to analysts during high‑severity incidents and ensure timely, well‑documented resolution. Serve as an escalation point for complex investigations or ambiguous threat scenarios requiring executive decision‑ Threat Detection, Monitoring & Analysis Evaluate and enhance detection coverage, analytic depth, and SOC visibility. Partner with threat intelligence, engineering, and architecture teams to refine detection logic and improve response capability. Ensure SOC maintains awareness of emerging threats and incorporates relevant intelligence into operations. Cross‑Functional Collaboration Coordinate with IT Infrastructure, Networking, Application, Clinical, and Cybersecurity Architecture teams to support remediation activities. Collaborate closely with Compliance and HR during internal investigations requiring log analysis, evidence gathering, or technical validation. Support audit engagements, including SOC2 and regulatory requirements (e.g., HIPAA, NIST CSF), by providing evidence, insights, and technical expertise. Process, Playbooks & Documentation Develop, maintain, and continuously improve SOC playbooks, incident response procedures, and operational documentation. Identify and eliminate operational bottlenecks, introducing process efficiencies based on experience and analytical insight. Technology Ownership & Optimization Oversee SOC technologies including SIEM, EDR/XDR, SOAR, threat intelligence platforms, and related detection or investigation tooling. Ensure platform configurations, alerting logic, and integrations remain optimized for accuracy, visibility, and speed. Analytics, Reporting & Metrics Track SOC KPIs and operational metrics to effectively communicate security posture, incident volume, and response effectiveness. Deliver concise, executive‑ready reporting on incidents, trends, risks, and opportunities for improvement. AI‑Enablement & Automation Integration Identify opportunities to leverage AI and automation to improve SOC efficiency, reduce manual workload, and strengthen response capability. Explicit leadership of AI‑driven security solutions and responsible AI governance (frameworks, adoption, alignment with ERM/compliance). Partner with engineering teams to integrate automation into investigation and response workflows. On‑Call Requirement & After‑Hours Support Participation in the on‑call rotation as needed by operational needs. Incident response and CSIRT activation may require engagement during evenings, nights, weekends, or holidays. Maintain readiness to support critical and high‑severity incidents requiring immediate leadership involvement. Participation and engagement in tabletop exercises and risk assessments Penetration testing participation (internal/external; cloud/mobile/app) with third-party vendors Cloud security strategy definition and execution (posture management, tenant onboarding, compliance alignment). Authoring enablement documentation for assessments and platform integrations. Additional responsibilities may be assigned as necessary based on evolving technologies, threats, business needs, or regulatory requirements. Upholds management goals of corporation by leading staff in team concepts and promoting a team effort. Maintains effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. Recruits, trains, develops, and supervises personnel. Effectively communicates expectations; accepts accountability and holds others accountable for performance. Regular and reliable attendance is required for the job.
    $44k-85k yearly est. 3d ago
  • Director of Operations - North Atlantic

    School of Rock, LLC 3.0company rating

    Remote job

    Youth Enrichment Brands (YEB) is the nation's leading youth activities platform, offering best-in-class camps, classes, leagues, and lessons for over one million kids each year. The YEB mission is to help as many kids as possible discover and develop their passion while building critical skills for life. YEB encompasses i9 Sports (the nation's largest youth sports league franchisor), School of Rock (the most revolutionary music education school in the world), Streamline Brands (the leading franchisor of swim school concepts), US Sports Camps (the official provider of Nike Camps), and more premier youth activity brands. Please visit *********** to learn more. The Director of Operations (DO) - North Atlantic for The School of Rock is the primary liaison between the franchise community and the corporate team. The DO will build and maintain effective trusted relationships with Franchise Owners. They will offer support and guidance to ensure franchise schools and the system thrive by delivering outstanding music programs, running efficient operations, and driving system-wide growth. They will serve as a brand consultant, providing operational support, insights, and expertise across departments within School of Rock to drive both departmental and company-wide initiatives, ensuring more effective execution and fostering transformative innovation. The Director of Operations is a remote position, with a strong preference for candidates to be based in the Northeast RESPONSIBILITIES: Franchisee Support: Work closely with franchisees to drive operational efficiency by ensuring adherence to brand standards, operational guidelines, and performance benchmarks. Provide ongoing support and training on processes and systems. Analyze franchise performance data to identify trends, areas for improvement, and opportunities for growth. Offer franchisees strategic recommendations to enhance profitability, customer satisfaction, and overall business performance. Conducts annual visits to franchise-owned schools and regular online meetings with franchise owners to build and maintain trusted relationships between the franchisor and the franchisee. Provide support and guidance, in conjunction with the Compliance department, to franchise owners to ensure they are aware of and in adherence to all required safety, and compliance standards. Provide online support to franchise owners via help desk submissions and support calls. Collaborate with franchisees and Marketing to develop and implement local marketing initiatives that align with national campaigns and brand messaging. Provide guidance on digital marketing strategies and community engagement. Assist in identifying potential opportunities for franchise expansion and growth within their market. Provide insights into territory management, new store openings, and market trends. Assist in facilitating and supporting conventions, regional meetings, and other key business events. Brand Awareness and Innovation: Assist with the successful operation and testing of new operational concepts, programming changes, or technology considered for system-wide implementation. Partner with other School of Rock departments to execute company-wide and departmental initiatives Partner with other YEB business units to help drive brand awareness, develop and execute cross-marketing opportunities, and identify new opportunities for enterprise growth and operational efficiency. Consult with appropriate operations leaders and other departments to identify additional support and training needs to improve gaps in franchise school operations. Serve as an expert in managing and running schools with on-going knowledge of our programs and best practices in both franchise-owned and company-owned schools. Maintain expert knowledge of the Franchisor/Franchisee agreement and the associated mutual obligations. Engage SoR music leaders to consult on delivering an exceptional music education experience for students delivering strong engagement with each child and maximizing student enrollment. Protects the School of Rock brand and students by reinforcing safety standards and practices. Cultivates a collaborative environment across the corporate team, in particular the Operations Team to support a consistent "one brand" vision. Participates in seminars and completes company-approved training programs to stay informed on industry trends and continuously enhance professional job-related skills. Communications and Administrative: Manage travel against the annual budget. Manages individual G&A budget. Completes and submits all reports, documentation, and other administrative requirements in a timely manner. REQUIREMENTS: Bachelor's degree preferred. 3-5 years of multi-unit Operations experience Actively develops open and trusted relationships with internal partners (franchisees, and stakeholders). Effectively communicates and positively influences direct reports, franchisees, and stakeholders and stakeholders. Possesses a high degree of self-motivation with a proven track record of achieving results. Strong financial acumen, analytical, problem-solving, negotiation and influencing skills. Ability to handle multiple tasks within a constantly changing and demanding environment. Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects. Passion for helping franchise owners succeed and grow their businesses. Commitment to continuous learning and professional development Excellent communication (written and oral) skills. Expert-level skill with various software productivity tools. Expert-level skill with various operational point-of-sale (POS) systems. Passion, love, knowledge and/or experience in music, the arts and/or education are highly desirable Strong connection to School of Rock's mission Extensive travel is required for this position (at least 25% travel) #indspo
    $75k-126k yearly est. Auto-Apply 4d ago
  • Logistics Operations Manager

    Warren Transport, Inc.

    Remote job

    Job Description The Brokerage Operations Manager is responsible for assistance in overseeing all aspects of the brokerage operations. The Operations Manager will assist in bidding on potential freight opportunities and price awarded volume. This position will help establish and monitor performance measurement systems for carrier reps, drive margin development and ensure customer requirements are being met. The Operations Manager will also assist in developing a team that focuses on constructive and cooperative working relationships with customers and carriers. ESSENTIAL DUTIES & RESPONSIBILITIES Oversee daily operations of his/her region(s) within the logistics department, including tracking daily revenue, margin dollars, margin percentage, and load count. Update and post daily progress reports (score card) and region priority lists Drive margin development by coaching/teaching negotiation techniques and strategies in the moment on the floor. Review Carrier Rep margin reports with Director of Operations and implement margin development strategies and corrective action plans when necessary. Review customer margin reports to identify opportunities for improvement and corrective courses of action as needed. Work with Carrier Reps to prioritize daily workload and time management strategies. Identify problems with systems and staff, review information and develop and implement solutions with Director of Operations Submit to VP of Finance monthly trans-load report. Review load opportunities and loads covered by carrier reps by region. Maintain metrics, reports, process documentation, customer service, and training records. Encourage and build mutual trust, respect and cooperation among team members and between Carrier Representative and Sales teams. Host a weekly staff meeting agenda, weekly carrier rep WIG session, and assist in implementing a new associate training agenda. Recap weekly and monthly Carrier Rep reports (scorecards) with Director of Operations. Compile monthly incentive reports for Carrier Representatives. Coordinate with accounts payable to see partner carriers are submitting paperwork timely and being paid promptly. Work with sales team to identify opportunities with existing customers and carrier network. Coordinate with Customer Service Manager to ensure On Time Pickup and On Time Delivery for all available freight. Meet and exceed monthly, quarterly, and annual revenue growth plan for regions supervised. Coordinate weekend Carrier Rep Saturday work schedule. Performs other duties, tasks, or responsibilities as assigned. Position may require work responsibilities outside of normal business hours, and infrequent travel may be required. EDUCATION & EXPERIENCE Four-year degree froM an accredited institution preferred or equivalent work experience 3-5 years' experience in transportation industry or equivalent operations field Excellent communication skills, verbal and written Strong problem solving and negotiating skills Customer service orientated Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment Proficient computer and internet skills Must be able to demonstrate a proactive commitment to Warren corporate values and the success of all staff. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Constantly in a stationary sitting position and occasionally will move around. Constantly operate a keyboard and mouse and constantly utilize a computer monitor(s). Constantly conversing with internal and external customers in person or via a phone system. The essential functions of the role depend on providing in-person oversight, coaching, and real-time collaboration with fellow management and operations staff. Remote work would remove the employee from being able to provide direct supervision and eliminate the immediate coaching, escalation support, and call monitoring that the position provides. Because these functions are essential to the role, and remote work would not allow the employee to perform them effectively, working from home is not a reasonable or effective accommodation. EEO STATEMENT Warren Transport is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age (40 or older), status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $47k-69k yearly est. 13d ago
  • Vice President, Revenue Operations

    Renaissance Learning North America 4.8company rating

    Remote job

    About Renaissance When you join Renaissance , you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We're seeking a strategic, collaborative, and forward-thinking leader to join us as our Vice President, Revenue Operations. In this high-impact role, you'll shape and lead a world-class Revenue Operations function that powers scalable growth, drives operational excellence, and enables our go-to-market teams to thrive. You'll bring deep experience in Revenue or Sales Operations-ideally within a mature SaaS environment-and use your expertise to optimize how we generate, manage, and accelerate revenue. This role offers the opportunity to influence cross-functional strategy and deliver meaningful business outcomes in partnership with key leaders across Sales, Customer Success, Revenue Enablement, and beyond. Reporting to the SVP of Sales for North America, you will collaborate closely with Area and Regional VPs of Sales and Customer Success, the SVP of Customer Success, and the VP of Revenue Enablement to drive alignment, clarity, and execution across our revenue-generating teams. We're looking for a leader who is equally comfortable with data and strategy-someone who can translate insights into action, and action into results. Your experience should include: Expertise in sales operations, CRM and data systems, sales compensation design, and performance analytics. A track record of building efficient processes, empowering teams, and delivering sustainable revenue outcomes. Strong communication and collaboration skills that foster trust and influence across all levels of the organization. You'll thrive in this role if you're driven by impact, energized by complexity, and motivated to lead through change. The ideal candidate is a motivating people leader who brings both strategic vision and operational rigor to the table, and who is passionate about building inclusive, high-performing teams. If you're ready to shape the future of Revenue Operations at Renaissance and help us achieve our next chapter of growth, we'd love to meet you! Critical Success Factors Responsible for designing and building a best-in-class revenue operations function that drives sales process efficiency and enhancing revenue generating capacity among the sales team Identifying standard sales administration processes and driving consistency and efficacy. Partnering with field sales leaders and internal stakeholders to identify and drive process excellence and data insights that enhance the organization's revenue generation capacity Creation and Administration of compensation plans for multiple sales and customer success roles Organizational planning and staffing for effective revenue administration Qualifications The Ideal Candidate Will Have: 7+ years Sales or Revenue Operations experience in a Saas organization Significant experience in leading cross-functional teams, especially across sales, marketing, and customer success Strong skills in data analysis and business intelligence tools Excellent leadership skills; ability to manage and grow high-performing teams. Extensive knowledge of CRM systems (Salesforce, Gainsight, HubSpot, etc.) and best practices for design and administration Preferred Qualifications Educational Technology experience Passion for driving excellence in revenue operations and sales administration Strong presentation skills and influencing skills with senior executives Additional Information All your information will be kept confidential according to EEO guidelines. Base Salary Range: $176,300 - $215,000. This range is based on national market data and may vary by experience and location. #LI-Remote Benefits for eligible US employees include: World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth Health Savings and Flexible Spending Accounts 401(k) and Roth 401(k) with company match Paid Vacation and Sick Time Off 12 Paid Holidays Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program Tuition Reimbursement Life & Disability Insurance Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates here. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ***************************
    $176.3k-215k yearly Auto-Apply 39d ago

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