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Become An Operations Program Manager

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Working As An Operations Program Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $113,900

    Average Salary

What Does An Operations Program Manager Do At Microsoft Corporation

* Deeply partner with key stakeholders across business planning, product marketing, channel/GTM, etc. to understand business needs and priorities, capture detailed requirements and then collaborate with Office Engineering to champion and drive impact through UST/Operations
* Help drive the PMG prioritization process and alignment across the LT on key UST initiatives, asks, priorities and trade-offs.
* This may include a customer perspective (Consumer, Commercial, SMB) as well as a channel/execution perspective (e.g., Direct, CSP, etc.)
* Translate and define new business models, products, programs from strategy to implementation in the UST/Operations systems and processes
* Help to define and build the infrastructure and tools to facilitate a unified ingestion and prioritization process across Office Engineering, UST and Office PMG
* Drive key initiatives and launches together with UST/Eng, and across a broad range of stakeholder teams like Marketing, Operations, CELA, Support, Engineering, PR, etc. as needed
* Identify and drive continuous improvement and transformation in our marketing operations, UST/Operations tools, and engagement processes to accelerate Office transformation
* Build strong relationships and a deep understanding of partner team processes and tools to become the business SME’s in specific UST/Operation areas and platforms

What Does An Operations Program Manager Do At United Technologies Corporation

* Lead projects involving the implementation of operational processes and technologies that meet product and service requirements
* Define, implement, transform, and continuously improve operations processes and compliance including security, governance and audit support in staging and production environments
* Integrate cross-functionally with engineering product development leaders to ensure continuity in the overall system architecture and project execution; Partner and interface with key stakeholders in the development, implementation and delivery of service objectives with service providers, ensuring agreed upon objectives are planned and delivered
* Oversee contract negotiations from vendors and service providers, define statements of work, negotiate costs and value-add services, identify optimal service level agreements and ensure vendor timelines are adequate to ensure all aspects of technology operations requirements and performance standards are met
* Actively participate in and maintain strict compliance to all corporate policies and business requirements; Ensure corporate engineering standards and processes are followed and documented using industry standard models and methods
* Other assignments as needed

What Does An Operations Program Manager Do At Apple

* Leading Original Equipment Manufacturer (OEM) operations team in planning and executing development builds and new product ramps.
* Driving ramp readiness with engineering, operations and OEM teams.
* Planning capacity and manage multi-million dollar factory equipment budget.
* Managing component readiness to ensure part availability, quality, and cost support product goals.
* Communicating system requirements and schedules to facilitate technical readiness with cross-functional supply chain teams.
* Influencing product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and maximum flexibility while stewarding the superior product quality expected of Apple products.
* Managing all operations-related communications, upward and downward through the organization; escalating key issues and present options for resolution to the cross-functional executive teams

What Does An Operations Program Manager Do At Bae Systems

* Cost Account Manager for Operations on the CMWS
* EOMS programs.
* Manages Operations performance against the baseline program plan by monitoring quality, schedule, and cost performance of all Operations functions assigned to a program
* Provides a "single point of contact" between Operations Team and the Program Office for providing program status and resolving problems.
* Presents Operations status to Customer, Program Management, and/or Operations Management as required
* Cross functional lead responsible for ensuring the factory, technical operations team, and supply chain teams properly support the production program
* Interfaces with the appropriate organization within Operations to ensure any changes which will impact assigned tasks have been appropriately communicated and addressed.
* Ensures that Operations provides a competitive proposal that is accurate, supportable, on time, and within the budget constraints defined by the Proposal Manager for any new follow on production orders
* Promotes a strong sense of teamwork among personnel supporting various phases of the program efforts
* Responsible for all Operations metrics on the program and is overall CAM for both Cost Plus Fixed Fee Programs
* Utilize all the tools available to drive a Zero Defect culture throughout the team (Root Cause Corrective Action, Corrective Action Review Board, Kaizen Events and Projects for Green and Black Belts)
* Responsible for driving the Supply Chain Strategy and management of the Supply Base Quality through the Supplier Surveillance Strategy for the program
* Performs other related duties as required

What Does An Operations Program Manager Do At Nutanix

* Lead manufacturing activities and teams, while representing Operations in cross functional Program team meetings.
* Ensure project results meet schedule, quality, and cost targets
* Communicate program status, identify and drive issues and risks to closure
* Work directly with contract manufacturers, provide guidance to keep them on schedule
* Provide strong leadership to identify program risks and propose solutions to mitigate impact
* Execute cost reduction initiative plans
* Develop new processes to bridge gaps
* Assess and react quickly to changes in fast paced environment
* Continuously improve program processes and practices

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How To Become An Operations Program Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Operations Program Manager jobs

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Real Operations Program Manager Salaries

Job Title Company Location Start Date Salary
Director, Operations Program Manager Motorola Mobility LLC Sunnyvale, CA Mar 06, 2014 $208,853 -
$267,600
Technical Operations Program Manager Zuora, Inc. Foster City, CA Jul 27, 2015 $164,000
Human Resources-Operations Program Manager Google Inc. Sunnyvale, CA Sep 03, 2016 $160,000
Senior Operations Program Manager Global Microsoft Corporation Redmond, WA Jan 06, 2016 $155,327
Business Operations Program Manager Google Inc. Mountain View, CA Sep 09, 2016 $155,000
Operations Program Manager* Microsoft Corporation Redmond, WA Aug 03, 2016 $152,693 -
$172,693
Manager Program Operation Samsung Semiconductor, Inc. Milpitas, CA Jan 26, 2015 $150,822
Senior Operations Program Manager Global Microsoft Corporation Issaquah, WA Sep 18, 2015 $150,527
Operations Program Manager, Tooling Facebook, Inc. Menlo Park, CA Feb 01, 2015 $150,000
Operations Program Manager, Tooling Facebook, Inc. Menlo Park, CA Feb 06, 2016 $150,000 -
$170,000
Business Operations Program Manager Google Inc. Mountain View, CA Sep 29, 2014 $150,000
Operations Program Manager Uber Technologies, Inc. San Francisco, CA Nov 23, 2016 $146,557 -
$155,000
Operations Program Manager A2Z Development Center, Inc. Cupertino, CA Oct 09, 2014 $126,402 -
$160,000
Operations Program Manager A2Z Development Center, Inc. Cupertino, CA Jul 16, 2013 $126,200
Operations Program Manager (Security Project Manager) Microsoft Corporation Redmond, WA May 05, 2016 $125,800 -
$145,800
Operations Program Manager, Cap Mgmt Microsoft Corporation Redmond, WA Jun 16, 2016 $125,658 -
$145,658
Operations Program Manager Launch Microsoft Corporation Redmond, WA Dec 01, 2013 $125,460
Business Operations Program Manager Microsoft Corporation Redmond, WA May 11, 2015 $125,000
Operations Program Manager Microsoft Corporation Redmond, WA Jul 31, 2013 $125,000
Operations Program Manager Microsoft Corporation Redmond, WA Jul 07, 2016 $113,800 -
$133,800
Operations Program Manager-Operations Services or Other Microsoft Corporation Redmond, WA Aug 20, 2015 $112,500 -
$132,500
Operations Program Manager Microsoft Corporation Redmond, WA Jul 05, 2015 $112,500
Operations Program Manager-Operations Services or Other Microsoft Corporation Redmond, WA Mar 02, 2016 $112,500 -
$132,500
Senior Business Operations Program Manager Microsoft Corporation Bellevue, WA Dec 06, 2014 $112,475
Technical Operations Program Manager-Web and Collaboration Jones Lang Lasalle Americas, Inc. Lombard, IL Jan 14, 2016 $112,366 -
$181,500
Operations Program Manager 3-OEM Operations or Other Microsoft Corporation Redmond, WA Oct 28, 2014 $112,000 -
$132,000
Operations Program Manager Microsoft Corporation Redmond, WA Aug 04, 2013 $112,000

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Top Skills for An Operations Program Manager

ServiceDeliveryProceduresProductsFinancialManagementLogisticsProgramManagementHumanResourcesProjectManagementSafetyOversightProcessImprovementInfrastructureCustomerServiceCustomerSatisfactionProgramOperationsBusinessUnitBusinessProcessCostSavingsNPISharepoint

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Top Operations Program Manager Skills

  1. Service Delivery
  2. Procedures
  3. Products
You can check out examples of real life uses of top skills on resumes here:
  • Established strong rapport with operations manager and clients; instituted standards for service delivery and customer relations.
  • Developed Visitor & Access Control policies & procedures for high security areas.
  • Coordinated global internal and supplier CFT teams to plan, forecast, and deliver networking LAN products valued at $200M.
  • Improved financial transparency by financial management reports across multiple business units.
  • Developed global processes for third party logistics, enabling global standardization, normalized metrics and process control.

Top Operations Program Manager Employers

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