Operations Program Manager Resume Examples 2023

Research Summary. We analyzed 1,018 operations program manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Microsoft and Meta. Here are the key facts about operations program manager resumes to help you get the job:

The average operations program manager resume is 727 words long
The average operations program manager resume is 1.6 pages long based on 450 words per page.
Project management is the most common skill found on an operations program manager resume. It appears on 11.9% of resumes.

After learning about how to write a professional operations program manager resume, you can make sure your resume checks all the boxes with our resume builder.

Operations Program Manager Resume Example


Patricia Cruz Operations Program Manager Contact Information Minneapolis, MN (370) 555-4731 pcruz@example.com Skills Visio API Information Security Epic Oversight Procedures Project Management Sigma Technical Assistance Voip Employment History Operations Program Manager 2017 - Present U.S. Bank Minneapolis, MN Coordinated PMP exam trainings/ study group that resulted in getting the team members their PMP certification. Administer corporate policies, procedures and ensures compliance with applicable laws and regulations. Worked in tandem with Control Team to redraft procedures to align with strict compliance standards. Led three major cross-functional initiatives to enhance risk management and call center technology, processes and practices. Senior Manufacturing Engineer 2009 - 2017 Tata Consultancy Services Minneapolis, MN Completed Six Sigma Green Belt training in 2004. Received Six Sigma green belt training on MLBGA manufacturing processes. Received LEAN & Six Sigma Green Belt representative for the Milpitas campus. Quality Assurance Engineer 2003 - 2009 Tata Consultancy Services Minneapolis, MN Used HP Quality Centre for Defect Reporting and Defect Tracking. Participated in Daily Scrum to provide status of Testing, defects logged and tested. Handled various management activities by analysing and verifying test results, providing status reports. Worked on C#, XML, Web Services, SOAP and .NET FRAMEWORK. Worked on Various android OS such as kitkat, lollipop, etc. Refine and improve the overall QA process and QA deliverables. Information Technology Analyst 1993 - 2003 Tata Consultancy Services Minneapolis, MN Conducted Joint Application Development (JAD) sessions to develop and agree upon a system that focuses on the business requirements. LEAN: LEAN is the foundational desktop application in all Customer Service & Support Contact centers. Conducted manual functional testing of the application, System Integration Testing and User Acceptance Testing. Promoted to Information Technology Analyst (ITA), 1 year earlier than average period of promotion as per company policy. Education Bachelor's Degree Electrical Engineering 1985 - 1988 San Jose State University San Jose, CA


Keith Gordon Operations Program Manager Contact Info Lynchburg, VA (940) 555-0328 kgordon@example.com Skills Strategic PlanProject ManagementEpicProduction ReportsBusiness OperationsProduct DevelopmentTraining RecordsProduction RequirementsFinancial ManagementDoctrine Employment History Operations Program Manager 2019 - Present Schewel Furniture Company Lynchburg, VA Analyze performance data for the purpose of driving key decisions around service, operations and overall logistics. Established project management standards and delivered global project management solution across all functional business areas in all geographic locations. Develop and implement methodologies to support project management, portfolio management, prioritization and strategic alignment, budgeting and resource allocation. Interviewed by CCN Espa ol to discuss Mental Health and Substance Abuse programs for the Latino community in Washington, D.C. Senior Manufacturing Engineer 2016 - 2019 Parker Hannifin Lynchburg, VA Designed and implemented new plant layout to achieve efficient material flow to meet increased production needs. Incorporated Supplier Improvement Program utilizing Six Sigma and PPAP processes. Develop and audit manufacturing processes for the facility. Provide liaison between new product development, customer service, and production. Used CAD software to design/update plant and equipment layouts. Production Supervisor 2015 - 2016 Nestle Mount Sterling, KY Operate bottle filler Operate bottle labeling equipment Perform routine quality checks for proper mineral balance, and enter result into data system Facilitate seamless shift handoffs through designed performance dashboards and standard communication. Developed and implemented processes and procedures to reduce bottlenecks Improved plant efficiency by utilizing process controls and Six Sigma methodology. Produce a quality product while keeping cost at a minimum. Training Coordinator 2014 - 2015 Verizon Alpharetta, GA Demonstrated mastery of product knowledge, best practices, business policy, and resolution procedures. Handled high volume of Spanish speaking customers, researched and resolved billing issues, explained products and services. Trained new hires on company policies and procedures, Windows XP, Excel, Word and PowerPoint. Compose Technical Training Platforms and Lesson plans for multiple disciplines (using Word, PowerPoint and SAT Process). Education Bachelor's Degree Mechanical Engineering 2006 - 2009 University of North Carolina at Greensboro Greensboro, NC


Patricia Cruz Operations Program Manager Minneapolis, MN pcruz@example.com (370) 555-4731 Experience Operations Program Manager 2017 - Present U.S. BankMinneapolis, MN Coordinated PMP exam trainings/ study group that resulted in getting the team members their PMP certification. Administer corporate policies, procedures and ensures compliance with applicable laws and regulations. Worked in tandem with Control Team to redraft procedures to align with strict compliance standards. Led three major cross-functional initiatives to enhance risk management and call center technology, processes and practices. Senior Manufacturing Engineer 2009 - 2017 Tata Consultancy ServicesMinneapolis, MN Completed Six Sigma Green Belt training in 2004. Received Six Sigma green belt training on MLBGA manufacturing processes. Received LEAN & Six Sigma Green Belt representative for the Milpitas campus. Quality Assurance Engineer 2003 - 2009 Tata Consultancy ServicesMinneapolis, MN Used HP Quality Centre for Defect Reporting and Defect Tracking. Participated in Daily Scrum to provide status of Testing, defects logged and tested. Handled various management activities by analysing and verifying test results, providing status reports. Worked on C#, XML, Web Services, SOAP and .NET FRAMEWORK. Worked on Various android OS such as kitkat, lollipop, etc. Refine and improve the overall QA process and QA deliverables. Information Technology Analyst 1993 - 2003 Tata Consultancy ServicesMinneapolis, MN Conducted Joint Application Development (JAD) sessions to develop and agree upon a system that focuses on the business requirements. LEAN: LEAN is the foundational desktop application in all Customer Service & Support Contact centers. Conducted manual functional testing of the application, System Integration Testing and User Acceptance Testing. Promoted to Information Technology Analyst (ITA), 1 year earlier than average period of promotion as per company policy. Skills Visio API Information Security Epic Oversight Procedures Project Management Sigma Technical Assistance Voip Education Bachelor's Degree Electrical Engineering 1985 - 1988 San Jose State UniversitySan Jose, CA

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Operations Program Manager Resume templates

Zippia allows you to choose from different easy-to-use Operations Program Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Operations Program Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Operations Program Manager Resume Format And Sections

1. Add Contact Information To Your Operations Program Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Operations Program Manager Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Operations Program Manager Education

Majors

Business

33.6%

Management

6.2%

Electrical Engineering

5.7%

Computer Science

4.9%

Operations Program Manager Resume Relevant Education Example #1

Bachelor's Degree In Electrical Engineering 1985 - 1988

San Jose State University San Jose, CA

Operations Program Manager Resume Relevant Education Example #2

Bachelor's Degree In Mechanical Engineering 2003 - 2006

Texas A&M University College Station, TX

3. Next, Create An Operations Program Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Operations Program Manager Skills For Resume

Continuous Improvement Skills
Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Infrastructure Skills
Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.
Logistics Skills
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
Oversight Skills
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
OPS Skills
OPS may refer to several operations of a company. This could mean general business, sales, or marketing operations for a corporation or a contractor's operations insurance. A company's operations are the procedures, time, and money invested in an aspect of the company; for instance, marketing operations involve the managing a company's image and marketing program, which may include planning events, advertising, or reporting on social media statistics.
Business Operations Skills
The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Top Skills for an Operations Program Manager

Source: Zippia.com

Project Management, 11.9%

Program Management, 9.9%

Continuous Improvement, 5.3%

Customer Service, 4.1%

Other Skills, 68.8%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Operations Program Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Product Specialist

LegalZoom

Created PowerPoint presentations about legal documents to new team members.
Assured quality through reviewing state/county requirements and daily email monitoring.
Created and maintained extensive electronic library of technical data literature supporting HID product category.
Evaluated civilian medical personnel; ensured compliance with Army medical policies and procedures.
Utilized various mainframes and computer programs (including eImaging, Salesforce.com, Microsoft Office, and Adobe).

Work History Example # 2

Operations Officer

Bank of America

Awarded a meritorious promotion from Litigation Specialist II to AVP Mortgage Resolution Associate due to exceeding expectations on litigated case handling
Developed and assisted in managing salary plans and Management Information Systems.
Provided input and oversight of High Level Design documents to ensure Line of Business needs are met.
Provided risk oversight for the Legal Order Processing Department.
Maintained and managed all operational oversight and human capital supply and demand.

Work History Example # 3

Consultant

Ernst & Young

Prepared a conceptual design of the software and hardware architecture, and compiled a budgetary analysis.
Assisted in defining and implementing the international technology infrastructure.
Provided Go-Live/Post-implementation support by resolving problems related to reporting, training, system.
Analyzed current reference data systems and documented current state architecture.
Improved execution time of data testing by 400% for a Fortune 500 bank by automating the SQL query analysis process.

Work History Example # 4

Finance Service Representative

Memphis Area Transit Authority

Partnered with Repairs and Replacement Specialist and/or Alterations Department to provide after sales customer service.
Facilitated communications between global sales offices and customers to track cargo and ensure timely delivery worldwide.
Monitored shared email in-boxes and ensured inquiries were addressed.
Generated PowerPoint presentations while adhering to branding guidelines.
Provided coaching and sales support to other Branch Sales Consultants and Branch Registered Reps.

5. Highlight Your Operations Program Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your operations program manager resume:

Project Management Professional (PMP)
IT Information Library Foundations Certification (ITIL)
Six Sigma Green Belt
Master Project Manager (MPM)
Program Management Professional (PgMP)
Certified Professional - Human Resource (IPMA-CP)
Certified Manager Certification (CM)
PMI Risk Management Professional (PMI)
Six Sigma Black Belt
Certified Management Accountant (CMA)

More Certifications For Operations Program Manager

6. Finally, Add a Operations Program Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Operations Program Manager Resume Skills

Project Management

Program Management

Continuous Improvement

Customer Service

Process Improvement

Infrastructure

Logistics

Excellent Interpersonal

Oversight

OPS

Business Operations

Data Analysis

Program Operations

Strong Analytical

KPIs

Sigma

Work Ethic

Customer Satisfaction

Lean Six Sigma

Risk Management

Salesforce

Business Processes

Lifecycle Management

Manage Cross

NPI

Digital Marketing

Service Delivery

Corrective Action

Human Resources

Management System

Lean Manufacturing

Visualization

Power Bi

Performance Metrics

CRM

Professional Development

On-Time Delivery

Business Development

Client Facing

Opportunity Management

SharePoint

PMO

Financial Management

Customer Support

Vendor Management

OEM

Earned Value Management

Operational Support

Operations Program Manager Jobs

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Updated May 19, 2023