We calculated that 12% of Operations Program Managers are proficient in Project Management, Program Management, and Continuous Improvement. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Operations Program Managers that have these skills listed on their resume here:
- Project Management, 12%
Improved Project Management of new product commercialization by implementing date-driven phases and gates process with milestones and accountability.
- Program Management, 10%
Developed and implemented a program management system to document project status, drive accountability, and communicate issues to corporate stakeholders.
- Continuous Improvement, 5%
Perform process analysis and evaluate logistics operations to define opportunities for continuous improvement and cost savings using Lean Six Sigma principles.
- Customer Service, 4%
Ensured high quality customer service, customer interaction and conflict resolution at all levels via excellent communication and written skills.
- Process Improvement, 4%
Developed communication plan, key performance indicators, business process improvement initiatives, scaling of business, staffing and productivity models.
- Infrastructure, 4%
Translated the strategies of the Enterprise VP into tactical implementations by managing infrastructure and process development from initiative conception through implementation.
Most operations program managers list "project management," "program management," and "continuous improvement" as skills on their resumes. We go into more details on the most important operations program manager responsibilities here: The most important skills for an operations program manager to have in this position are communication skills. In this excerpt that we gathered from a operations program manager resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a operations program manager in order to "managed 24/7 customer support communications systems with the us postal service. " Another trait important for fulfilling operations program manager duties is leadership skills. According to a operations program manager resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here's an example of how operations program managers are able to utilize leadership skills: "present earned value management metrics, projections, and risks to program managers and government leadership stakeholders. " Operations program managers are also known for management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a operations program manager resume: "top executives must shape and direct the operations of an organization" We also found this resume example that details how this skill is put to the test: "identified and defined project scope while adhering to change management processes within sharepoint. " In order for certain operations program manager responsibilities to be completed, the job requires the skill "problem-solving skills." According to an operations program manager resume, "top executives need to identify and resolve issues within an organization" As an example, this snippet was taken directly from a resume about how this skill applies: "monitored project progress for intervention and problem solving for program management and developed resolutions to meet productivity and quality. " Another common skill for an operations program manager to be able to utilize is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. An operations program manager demonstrated the need for this skill by putting this on their resume: "recognized with company awards for outstanding program management skills and successful implementation on time and within budget. "
See the full list of operations program manager skills.
We've found that 69.2% of operations program managers have earned a bachelor's degree. Furthermore, 17.9% earned their master's degrees before becoming an operations program manager. While it's true that most operations program managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every nine operations program managers did not spend the extra money to attend college.
Those operations program managers who do attend college, typically earn either a business degree or a management degree. Less commonly earned degrees for operations program managers include a electrical engineering degree or a computer science degree.
When you're ready to become an operations program manager, you might wonder which companies hire operations program managers. According to our research through operations program manager resumes, operations program managers are mostly hired by Facebook, Google, and Deloitte. Now is a good time to apply as Facebook has 853 operations program managers job openings, and there are 111 at Google and 102 at Deloitte.
Since salary is important to some operations program managers, it's good to note that they are figured to earn the highest salaries at Mayo Clinic, Capgemini, and Acadia Pharmaceuticals. If you were to take a closer look at Mayo Clinic, you'd find that the average operations program manager salary is $147,500. Then at Capgemini, operations program managers receive an average salary of $143,145, while the salary at Acadia Pharmaceuticals is $139,411.
View more details on operations program manager salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Microsoft, IBM, and Cisco. These three companies have hired a significant number of operations program managers from these institutions.