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Become An Operations Project Manager

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Working As An Operations Project Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $134,540

    Average Salary

What Does An Operations Project Manager Do At Apple

* Leading the efforts to define project scope, identify potential solution options, produce documentation for business cases, and analyze expected results
* Developing project road-maps, detailed project plans, resources lists, testing plans, change management plans, communication plans, status templates, and steering committee or leadership presentation materials
* Driving the collection and documentation of detailed business requirements
* Partnering with third-party vendors, IS&T partners, Global HR Systems partners, or other key groups as needed to ensure effective engagement and successful completion of deliverables
* Leading regular team meetings to monitor status of all project deliverables, identify potential risks or issues, and develop mitigation plans
* Providing frequent and clear communication regarding project statuses to leadership while raising potential issues or key decisions needed to ensure successful project delivery
* Identifying all process, system, tool, organizational, or other business changes, assessing their level of impact and developing clear change management strategies - including effective communications, training, testing, escalation paths, etc. needed to minimize any disruption to business

What Does An Operations Project Manager Do At Microsoft Corporation

* Accountable and responsible for being Line of Business Pod Support Lead, meaning you drive the support experience across Customer, Partner, and Field for your area of expertise.
* Drive consistency through processes and training in Outsourced Support Organization aligning to area of expertise within Incentives
* Analyze and manage Support metrics to derive trends and priority backlog of queries and escalations
* Build, develop and maintain highly collaborative and effective working relationships with the Internal business groups, operations and engineering, as well as other operational partners to facilitate proactive planning, smooth communication and issue resolution.
* Ensure execution to SLA for your capability, understanding how changes upstream or downstream of your processes will impact overall payout SLA.
* Work with your peers and BPO to manage delivery to SLA - on time and accurate payout.
* Own escalations end to end from partner interface to executive level metrics and statusing
* Design, store, and utilize relevant data and compliance artifacts as it pertains to your capability and programs

What Does An Operations Project Manager Do At Jpmorgan Chase

* Manage multiple projects simultaneously
* Clearly communicate project scope and details to senior executives as well as project team and stakeholders
* Facilitate project tracking and required reporting
* Actively manage project risks and issues to properly identify escalate and drive to resolution
* Deliver weekly progress updates to senior leadership
* Lead business resources to deliver projects on time and with quality
* Partner closely with Technology to provide required Business support to achieve project goals

What Does An Operations Project Manager Do At Belcan

* Perform regular performance reports on program statistic and monitoring metrics to determine if tactical execution, speaker utilization and other compliance requirements are being met.
* Assist with triaging issues and questions to compliance as needed to determine appropriate resolution in line with organization’s compliance goals and objectives.
* Develop and implement customer (brand and field) customer satisfaction surveys on a bi-annual basis and deliver results to stakeholders.
* Provide project management support for Content Factory (CF) implementation, schedule core team meetings, document and communicate minutes appropriately.
* Liaise with global project leads on deployment communications, planning and alignment discussions.
* Responsible for the review of active system users to ensure that relevant training and other requirements are in place.
* Assist Deputy Director with system reporting needs

What Does An Operations Project Manager Do At Davita

* Operations Innovation:
* Serves as the region’s liaison between the field operations leadership and the corporate operations innovation team to drive results on key initiatives
* Conducts planning and analyses to assess project/initiative impact on operational areas
* Involved in the analysis and review of special projects, utilization, and project placement
* Actively participates in facility, regional, and divisional project reviews, and facilitates continuous feedback between analytical and field teams
* Project management responsibilities to include reporting on the progress of initiatives to senior management

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How To Become An Operations Project Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 


Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Operations Project Manager jobs

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Operations Project Manager Career Paths

Operations Project Manager
Product Manager Senior Manager
Director Of Human Resources
10 Yearsyrs
Program Manager Marketing Manager
General Manager
7 Yearsyrs
Construction Manager Program Manager
Marketing Manager
6 Yearsyrs
Senior Project Manager Program Director
Operations Director
9 Yearsyrs
Senior Manager Controller
Operations Manager
7 Yearsyrs
Program Manager General Manager
President Of Operations
11 Yearsyrs
Senior Project Manager Senior Product Manager
Product Management Director
12 Yearsyrs
Information Technology Project Manager Program/Project Manager
Program Manager
8 Yearsyrs
Purchasing Manager Human Resources Coordinator
Senior Human Resources Manager
9 Yearsyrs
Operations Director Management Consultant
Senior Manager
10 Yearsyrs
Construction Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
Project Manager Senior Project Manager
Senior Product Manager
9 Yearsyrs
Project Manager Program Manager
Senior Project Manager
12 Yearsyrs
Business Developer Communications Manager
Senior Property Manager
8 Yearsyrs
Product Manager Sales Manager
Senior Sales Manager
7 Yearsyrs
Business Developer Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
Operations Director President Of Operations
Vice President & General Manager
12 Yearsyrs
Information Technology Project Manager Director Of Information
Vice President Of Information Technology
12 Yearsyrs
Purchasing Manager Director Of Sales
Vice President Of Sales & Operations
12 Yearsyrs
Senior Manager Product Management Director
Vice President, Product Management
13 Yearsyrs
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Operations Project Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Carrier

  • Portuguese

  • Arabic

  • Hindi

  • Mandarin

  • Italian

  • Japanese

  • Cantonese

  • Urdu

  • Russian

  • Greek

  • Chinese

  • Vietnamese

  • Danish

  • Ukrainian

  • Turkish

  • Cebuano

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Operations Project Manager

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Operations Project Manager Education

Operations Project Manager

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Real Operations Project Manager Salaries

Job Title Company Location Start Date Salary
Well Operations Project Manager Helix Energy Solutions Group Inc. Houston, TX Oct 01, 2012 $163,634 -
Risk/Operations Project Manager Mio Partners, Inc. New York, NY Jun 19, 2015 $145,200 -
Operations PM MGR OPS Microsoft Corporation Redmond, WA Sep 17, 2015 $143,346
Operations Project Manager AIG Employee Services, Inc. New York, NY Apr 25, 2016 $142,800
Manager-Operations Projects Glazer's, Inc. Dallas, TX Aug 16, 2016 $141,482
Operations PM Global Microsoft Corporation Redmond, WA Sep 20, 2016 $137,934
Operations PM Global Microsoft Corporation Redmond, WA Jul 12, 2015 $134,100
Operations Project Manager Ullink Inc. New York, NY Oct 12, 2015 $133,723
Operations PM Launch Microsoft Corporation Redmond, WA Aug 17, 2016 $130,870
Operational Excellence Project Manager Stepan Company Northbrook, IL Jul 19, 2016 $130,000
Operations PM Launch Microsoft Corporation Redmond, WA Dec 01, 2014 $125,460
Business Operations Project Manager Mercer (Us) Inc. New York, NY Apr 25, 2016 $124,093 -
Bus OPS PM National Clouds Microsoft Corporation Redmond, WA Sep 25, 2016 $122,900
Logistics Operations Project Manager Google Inc. Mountain View, CA Jul 11, 2015 $117,500
Foreign Exchange (FX) Trade Operations Project Manager State Street Bank and Trust Company New York, NY Apr 28, 2016 $116,813 -
Sustainable Building & Operations Project Manager Sustainable Solutions Corporation Royersford, PA Jul 27, 2016 $115,918
Sustainable Building & Operations Project Manager Sustainable Solutions Corporation Royersford, PA May 23, 2016 $115,918
Logistics Operations Project Manager Google Inc. Mountain View, CA Aug 13, 2014 $115,600
Operations PM Microsoft Corporation Redmond, WA Aug 24, 2016 $115,000
Operations PM Microsoft Corporation Redmond, WA Feb 09, 2016 $115,000
Global AX Operation Project Manager Lifetime Products, Inc. Clearfield, UT May 06, 2015 $99,700
Global AX Operation Project Manager Lifetime Products, Inc. Clearfield, UT Nov 25, 2015 $99,700
Operations Project Manager (PMO Manager) Rodeo Creek Gold, Inc. Winnemucca, NV Oct 01, 2012 $96,470 -
Customer Operations Project Manager Amdocs Inc. Richardson, TX Aug 16, 2016 $96,000
OPS Project Manager Novartis Pharmaceuticals Corporation East Hanover, NJ Jan 25, 2011 $93,975
Operations PM Area Microsoft Corporation Fort Lauderdale, FL Aug 18, 2016 $92,500
Customer Operations Project Manager Amdocs Inc. Champaign, IL Jan 10, 2016 $92,436
Operations Project Senior Manager Lan Cargo S.A. Miami, FL Jul 25, 2016 $92,000

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Top Skills for An Operations Project Manager


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Top Operations Project Manager Skills

  1. Procedures
  2. Project Management
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Collaborated in creating and developing escalation matrix utilized by the Escalation Teams and incorporated into the Department's Policy and Procedures.
  • Performed project management, consultation, engineering, implementation, and troubleshooting support for LAN/WAN systems.
  • Planned, scheduled and supervised manufacturing process to ensure compliance with quality standards within budget.
  • Direct various programs and inspections of security, surveillance, fire prevention, safety, or emergency preparedness.
  • Monitored and analyzed financial activities & prepared routine financial reports and analysis.

Top Operations Project Manager Employers

Operations Project Manager Videos

A Project Manager's Guide to ITIL

Career Advice on becoming a Project Manager by Michael G (Full Version)

Career Advice on becoming an Operations Manager by Bruce R (Full Version)