Operations Project Manager

Top Operations Project Manager Skills

Below we've compiled a list of the most important skills for an Operations Project Manager. We ranked the top skills based on the percentage of Operations Project Manager resumes they appeared on. For example, 24.8% of Operations Project Manager resumes contained Project Management as a skill. Let's find out what skills an Operations Project Manager actually needs in order to be successful in the workplace.

The six most common skills found on Operations Project Manager resumes in 2020. Read below to see the full list.

1. Project Management

high Demand
Here's how Project Management is used in Operations Project Manager jobs:
  • Project Management: Project lead for capital projects and non-capital projects ranging from Facility Infrastructure to Tenant Improvements.
  • Gained expertise in project management and staffed project through creative advertising, community relations and referral programs.
  • Served primary project management role in development and implementation of proprietary Encounter Management System.
  • Created and implemented project management procedures and methodologies to achieve business goals.
  • Provide project management over large-scale, top-priority and complex technology initiatives.
  • Earned Associates and Masters Certifications in project management.
  • Introduced project management process which improved event scheduling globally and increased the number of events produced by 50% from 2013-2014.
  • Skilled in areas of project management, training, process improvement, presentations, supply chain management, and customer service.
  • Performed project management, consultation, engineering, implementation, and troubleshooting support for LAN/WAN systems.
  • Managed all phases of project management, from proposal, planning through project closure.
  • Project management of capital projects, handled a $4.2 million in renovations.
  • Project Management, RFP/bid responses, quotes, technical implementations for all products.
  • Received 2003 President's Award for outstanding project management and company savings.
  • Utilize PMI project management methodologies for project and team management.
  • Implement standard project management processes, tools and methodology.
  • Provide project management and subject matter expertise to Infrastructure projects such as telecommunications infrastructure, virtualization projects, equipment deployment.
  • Developed and managed detailed Project Management Plan; coordinated internal/external meetings and reviewed study timelines and budgets to ensure compliance.
  • Researched Customer Service Application to encompass the unique needs of the business Completed Project Management Seminar/Course, Baltimore 2007
  • Project Management and Coordination between India Team and CfMC team for training, issues, escalations, deliverables.
  • Assisted in the implementation of project management software, Wrike.

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2. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Operations Project Manager jobs:
  • Trained new employees to ensure compliance with ProLogis Corporation requirements and contract specifications for multiple accounts.
  • Participate in sales engineering presentations and review engineering configurations to ensure compliance with technical application requirements.
  • Planned, scheduled and supervised manufacturing process to ensure compliance with quality standards within budget.
  • Created strategic partnerships working directly with other operational areas to ensure compliance of programs.
  • Worked closely with project team to ensure compliance with existing implementations and methodologies.
  • Performed internal business unit audits to ensure compliance.
  • Implemented and monitored on site activities to ensure compliance with all company and local code regulations and policies.
  • Led efforts to implement new policies and procedures in order to ensure compliance with client service level agreements.
  • Worked with vendors to ensure compliance to company standards, to improve practices and to reduce costs.
  • Manage $120M global program to ensure compliance of terminations for credit with credit and cancellation policy.
  • Conducted announced and unannounced store food safety audits to ensure compliance of product quality and safety standards.
  • Conducted audits at 14 practice locations to ensure compliance with regulating agencies and company polices.
  • Drive process improvement efforts to ensure compliance with financial, quality and sales policies.
  • Oversee yearly SSAE 16 audit and monthly service level agreements and ensure compliance.
  • Interacted frequently with city and state regulatory agencies to ensure compliance.
  • Communicate with client daily to ensure compliance and direction.
  • Documented mechanical and building systems performance for reagent manufacturing to ensure compliance with regulatory, quality, and safety requirements.
  • Set strategic plans for benefit programs Ensure compliance with federal and state regulations such as HIPAA, ERISA, etc.
  • Worked closely with local and state building authorities during pre-construction to ensure compliance with all applicable local building codes.
  • Reviewed invoices prior to Program Manager's approval to ensure compliance with SOWs and fiscal month end deadlines.

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3. Customer Service

high Demand
Here's how Customer Service is used in Operations Project Manager jobs:
  • Coordinate necessary support services to effectively assist clients in meeting or exceeding financial and operations goals while providing exceptional customer service.
  • Initiated internal customer satisfaction program to create a baseline for improving internal customer service and associated team processes.
  • Planned, coordinated and managed budgets for business services such as facilities operational and customer service requests.
  • Increased customer base by capitalizing on customer referrals through excellent work and customer service.
  • Managed the Administrative Office for the operational activities of quality customer service requests.
  • Maintain excellence in customer service to maintain existing contracts and attain additional contracts.
  • Recognized for Superior Customer service Western Region.
  • Developed budgets and negotiated with vendors in order to provide consistent pricing, maximize profits and meet customer service expectations.
  • Manage service department while overseeing and managing all projects with a strong focus on delivery of exceptional customer service.
  • Supervised and trained full staff of 14 consisting of Customer Services Representatives, Valet Attendants, and Maintenance.
  • Manage daily business operations, including P&L, sales, marketing, and customer service.
  • Maintained excellent customer service with strong sales and quality assurance record.
  • Provided customer service to current and previous clients.
  • Cross-trained and backed up other customer service managers.
  • Ensured exemplary customer service to advance sales.
  • Experienced with handling all customer service needs.
  • Direct quality assurance efforts to maximize stakeholder satisfaction and minimize risk Promoted high standards in customer service and client communication.
  • Set up systems for documentation, production and customer service Redesigned products for lower cost and manufacturability.
  • Prepared industry news and skills training (time management, sales techniques, customer service and computer training.)
  • Worked on a multi skill set dealing with billing problems, customer service, collections & technical issues.

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4. Human Resources

high Demand
Here's how Human Resources is used in Operations Project Manager jobs:
  • Developed strategic initiatives related to the manufacturing process, equipment and human resources in support of long-range operating plans.
  • Managed and supervised day-to-day sales and business operations including human resources, merchandising and staffing responsibilities.
  • Worked with cross-functional teams, including IT and human resources, as well as third-party vendors, for optimal execution.
  • Orchestrated Human Resources responsibilities consisting of recruiting, interviewing, hiring, and processing of new hire paperwork.
  • Implemented web based intranet with access to human resources, finance, IT, marketing and legal content.
  • Manage all human resources functions including hiring, training, W2s, W4s, 1099s, and payroll.
  • Partner with Human Resources and assist with interview scheduling, benefits open enrollment meetings, and company events.
  • Directed all aspects of human resources, finance, and project bidding, implementation and client relationships.
  • Maintain working relationship with Human Resources to oversee hiring and interviewing within the company and Spanish-speaking employees.
  • Manage the hiring, training and all aspects of human resources for two diverse departments.
  • Collaborate with payroll team to accurately process data from human resources to payroll systems.
  • Managed the technical activities for a redesign of the Corporate Human Resources portal.
  • Managed the technology operations for the global Corporate Human Resources portal.
  • Served as a liaison to Human Resources for approximately 100 employees.
  • Managed Human Resources by recruiting and hiring new sales representatives.
  • Managed Accounting and Human Resources staff as well as IT.
  • Provide human resources and payroll management.
  • Collaborated with the Cubic s human resources department on matters relating to hiring, termination, transfers, and employee evaluations.
  • Created Jira Agile system for Human Resources teams to track performance management and annual review ratings for 1,500+ employees.
  • Determine monthly sales projections, manage accounts payables, receivables and human resources.

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5. Logistics

high Demand
Here's how Logistics is used in Operations Project Manager jobs:
  • Created and executed warehouse logistics project plans including unloading, receiving, case per unit performance productivity, and operations set-up.
  • Coordinated development of Concept of Operations for the innovative application of emerging technologies to military logistics requirements.
  • Included detailed planning of management schedules, logistics, and optimizing workload distribution.
  • Coordinate all required administrative controls for safety, training, logistics and operations.
  • Promoted to Operations Manager overseeing project deployment, operations, and logistics.
  • Negotiated with vendors and managed vendor and logistics relationships.
  • Managed contractually required functional areas that included; Security, Logistics, Training, Accounting, and Time Keeping.
  • Study Execution: Peer scientific protocol review for objective, study design, schematics, operations and logistics.
  • Established a new Mosul Police Department Logistics Section which supported a police department with 5,000 people.
  • Managed hotel logistics, transportation, entertainment, catering, executive requests and team activities.
  • Manage team of 13 and logistics, maintenance and inventory management of all battalion equipment.
  • Provide support to general operations functions including logistics, settlements, confirmations, and treasury.
  • Directed procurement, logistics, engineering, and construction works on fast-track projects.
  • Managed day to day operations, inventory control, and logistics.
  • Coordinated labor, A/V equipment, trucking, and logistics.
  • Recruited and trained 75+ team members in logistics and transportation.
  • Reported to VP of Logistics.
  • Managed JIT logistics operations in support of 5 automotive manufacturing plants for Honda America Manufacturing in Marysville, Ohio.
  • Developed logistics plan for mission support, coordinated/determined supply requirements, and developed/maintained the unit security program.
  • Managed $110M expansion of BOA logistics operations through acquisitions, operational optimizations, and organic growth.

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6. Process Improvement

high Demand
Here's how Process Improvement is used in Operations Project Manager jobs:
  • Developed and distributed customer satisfaction surveys; analyzed the results and implemented process improvements to increase efficiency and customer satisfaction.
  • Developed process improvements to increase productivity, communication, and efficiency between Engineering and Business teams.
  • Reduced default inventory significantly and overcame SLA delays through process improvement and enhancement.
  • Suggest options for business process documentation and process improvement.
  • Lead several process improvement projects that rendered tangible benefits.
  • Fostered an environment which encouraged continual process improvements.
  • Oversee acquisition integration process improvement project.
  • Staged process improvements changed working practices, bonus structures and employee talking points to reduce phone exchanges with no actual problems.
  • Assessed and assigned appropriate resources and personnel to target and address areas for process improvement and cost reduction.
  • Implemented process improvement utilizing Lean Six Sigma principles, SOP and safety compliance.
  • Focused on project management principals, strategy, planning and process improvement.
  • Explored process improvement changes for batch wood cutting processing for Operations department.
  • Attained Subject Matter Expert status for Project Management and Process Improvement.
  • Lead and develop control projects aimed at process improvement and analysis.
  • Led Johnson & Johnson Frameworks XI a global process improvement initiative.
  • Managed projects, process improvement and strategic planning.
  • Managed sales leads data, utilizing process improvement analytics.
  • Created Lease Abstracts Process Improvement: Integrated the use of AutoCAD and Microsoft Project into Department for better efficiency.
  • Process Improvement: Streamline and refine workflow to drive consistency, quick turnaround, and results.
  • Conduct on going training as well as process improvement implementation.

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7. Business Requirements

high Demand
Here's how Business Requirements is used in Operations Project Manager jobs:
  • Developed training, testing and security plans to meet defined business requirements working with the appropriate business owners or authority.
  • Managed complex SAP R/3 deployment programs, facilitating testing and training of business requirements for Guadalajara, Mexico system implementation.
  • Established project scope and schedule, documented business requirements, managed key stakeholder resources and provided risk assessment/mitigation plans.
  • Defined functional specifications and business requirements to implement new consumer features such as adaptive streaming and product recommendations.
  • Coordinated with customers and vendors to analyze critical business requirements and compose needs-based business solutions.
  • Collect and document business requirements through constant communication with front office and other business areas.
  • Led discovery meetings and translated business requirements into necessary documentation for IT evaluation.
  • Determined business requirements to meet or exceed company profit and customer service goals.
  • Function as a Retention business owner during the development of business requirements.
  • Worked with customer to identify business requirements and develop solutions.
  • Established business requirements for IT development.
  • Conducted UX research to ensure user experience meets the needs of users and fulfills business requirements.
  • Prioritized Business Requirements (10,000) according IT LOE and potential impact on daily operation.
  • Performed needs analysis and developed business requirements for all new software products for Juice Energy.
  • Developed process, wrote business requirements and designed screens for new business Dental quoting system.
  • Draft BRD/URS/FRS gathering business requirements, present for approval /sign off.
  • Consumed and analyzed a myriad of complex Medicaid and Medicare business requirements for the Duals Demonstrations in California and Virginia.
  • Defined business requirements for layout of company's website and graphic user interfaces (GUIs) for front-end and administrative systems.
  • Gathered business requirements through JAD sessions, discussions, brainstorming and prototyping; assigned priorities to all of the requirements.
  • Validated, compiled and submitted all related business requirements through the appropriate IT Request Process.

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8. Status Reports

high Demand
Here's how Status Reports is used in Operations Project Manager jobs:
  • Verified operational and logistical readiness of 243 subordinate organizations by supervising/briefing the monthly receipt and submission process for status reports.
  • Spur acceptable productivity levels based on budget requirements, generating monthly status reports for review by headquarters.
  • Managed reporting & data analysis to include managing loan populations and status reports.
  • Provided weekly project status reports/project dashboards to leadership and stakeholders.
  • Provided regular status reports to senior leadership and stakeholders.
  • Provided regular project status reports to stakeholders and management.
  • Compiled and presented periodic status reports to stakeholders.
  • Attended program reviews in addition to preparing and delivering status reports to keep all stakeholders abreast of program progress.
  • Develop detailed work plans, schedule estimates, track tasks, risks and vendors for status reports.
  • Provide Government and Contractor Management with status reports and operational stats on weekly and monthly matrix reports.
  • Prepared and distributed project status reports of all related issues to project team and stakeholders.
  • Develop weekly status reports to working groups & senior management.
  • Developed status reports, cost estimates, and resource plans.
  • Provide input to team status reports.
  • Complete status reports for all projects
  • Provide concise and articulate communication and status reports regarding project progress, risks, and deliverables to internal and external stakeholders.
  • Designed project status reports including budgeting, project planning, timelines, dependencies, resourcing and variance analysis.
  • Oversee business requirements, project plans, workflow solutions, status reports, and communication.
  • Maintained status reports to provide management with up to date information for client reports.
  • Escalated risks and provided weekly status reports.

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9. Oversight

high Demand
Here's how Oversight is used in Operations Project Manager jobs:
  • Maintain operational readiness through initiative oversight and provide regular reporting and maintain ongoing communications to senior management, stakeholders and sponsors.
  • Automated vendor oversight reports for senior management, resulting in significantly improved visibility and timeliness of critical business information.
  • Provided oversight, support and review of key initiatives to drive enhanced Hotel Division operational performance.
  • Provide management oversight and driving operational accountability through effective change management and leadership development process.
  • Provide operational support and oversight across disciplines and departments by strategic planning and organization.
  • Provided expert oversight in organizing communication and tasks to be performed by software developers on behalf of the clients.
  • Served as a Business area Project Manager to implement PeopleSoft, Great Plains with oversight from North Highland consultants.
  • Provide oversight in the investigation of safety mishaps involving personnel or damage to equipment, machinery, or tools.
  • Directed day-to-day guidance and oversight of 4 direct reports and assigned lab hardware and software staff for projects.
  • Provide operational oversight for programs offered to persons in need of mental health services both public and private.
  • Provided operational management, business support services, and project/program oversight for AOL's Member Account Services division.
  • Designed and implemented an ongoing review of job/hours to avoid any billing oversights in the future.
  • Provide design review and oversight of Architectural and Engineering plans from conception to construction documents.
  • Provided oversight of multiple projects concurrently for phase II and phase III global clinical trials.
  • Manage cross functional teams, provide oversight, and track team progress through measured results.
  • Managed and maintained the oversight of each superintendent in the West Region.
  • Profit & Loss and balance sheet responsibilities and oversight.
  • Maintained direct responsibility for the successful implementation and oversight of client-based web-based COTS development projects for field service operations software.
  • Provide oversight of marketing initiatives, product development, Qualified Health Plan Application and Healthcare.gov website preview.
  • Maintained full oversight of company financials and all client accounts.

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10. Daily Operations

high Demand
Here's how Daily Operations is used in Operations Project Manager jobs:
  • Led and supported the integration of business plans into daily operations in order to drive decision-making and accountability.
  • Managed daily operations of Disaster Recovery Division.
  • Managed daily operations and development projects.
  • Manage up to 25 field engineers' movement, payroll, expenses, daily operations, vacation and overall job activity.
  • Managed the daily operations of 5 installation crews to provide temporary housing for hurricane victims in all counties surrounding affected area.
  • Managed all aspects of daily operations, including scheduling shipments, inventory control, purchase order submission and tracking sales.
  • Develop and administer policies and procedures for daily operations of a Site/Civil Company w/ annual volume of $14M.
  • Direct daily operations to maximize profit and safeguard against losses for short to midterm length projects.
  • Managed a team of 75 professionals to reduce and control expenses by managing daily operations.
  • Managed the daily operations of the employees and the sales team for both stores.
  • Guided managers in daily operations and to be in compliance with state regulations.
  • Manage the daily operations of a masonry installation business with 10 employees.
  • Lead the staff and the instructors to manage campuses daily operations.
  • Acted as the main point of contact for daily operations issues.
  • Oversee on daily operations, revenue, and productivity.
  • Managed the company's daily operations and administrative staff.
  • Coordinate the daily operations & projects of (8) crews of (15) members.
  • Performed daily operations and oversaw the development and activation phases of all creative assets and deliverables, which were utilized cross-platform.
  • Directed daily operations of departments, analyzed workflow, established priorities, developed standards and set deadlines.
  • Project Manager for daily operations for project objectives & timelines.

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11. Business Development

high Demand
Here's how Business Development is used in Operations Project Manager jobs:
  • Established operational objectives and work plans; liaise with Finance and Business Development managers to maximize synergy among departments.
  • Involved in Business Development activities to provide financial models for sales and marketing initiatives and pricing strategies.
  • Implemented strategic communication and training initiatives, supporting business development, branding, and competitive positioning goals.
  • Performed business development activities identifying suitable opportunities in the Federal, State and Local governments.
  • Coordinated field training on origination, processing, and underwriting and business development procedures.
  • Worked with labels and business development to identify barriers to supporting new business.
  • Attend meetings with local stakeholders and actively seek out new business development partnerships.
  • Initiated country-wide women's business forums to expand financial and business development services.
  • Drive business development and revenue by identifying opportunities to expand project scope.
  • Participated in business development scoping efforts, capability presentations and bid defenses.
  • Experience provided many contacts within the Business Development for Intelligence.
  • Worked Business Development on both the company and client end in order to develop new processes and build additional work requirements.
  • Assumed additional responsibilities such as US business development, HR and talent management as needed when functions were otherwise not available.
  • Partner with new business development team to create pipeline development, marketing, acquisition, and revenue growth strategies.
  • Promoted to Director of Operations to assume business development role and oversee build out of new projects.
  • Helped business development land eight new contracts worth over $2M through understanding of federal contracting.
  • Sustained new business development; devised growth initiatives, created budgets and management supply chain.
  • Led business development initiatives, including finding sponsors for National Teams and BFI properties.
  • Managed team of 3- 5 Jr. level Business Development and Operational employees.
  • Directed strategic planning, business development and performance monitoring for branch focused on industrial construction and heavy-industry equipment rentals.

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12. Business Units

high Demand
Here's how Business Units is used in Operations Project Manager jobs:
  • Identified, communicated and mitigated risks between different business units being brought on to new IT applications supporting the merged organization/company.
  • Established and documented complex business rules for service marketing programs and coordinated parallel testing for data transfers between business units.
  • Worked collaboratively and cross functionally with all member-facing business units on critical high - steak Medicare focused projects.
  • Represented interests of specific business units in development of new applications and processes by IT department.
  • Coordinated facility upgrades and renovations with internal customer requirements in support of revenue generating business units.
  • Partnered with legal and compliance business units to ensure business oversight met requirements.
  • Facilitated communication and work flow across project teams and supporting business units.
  • Managed enterprise initiative creating and implementing a new CDW(Clean Data Warehouse) for both commercial and enterprise business units.
  • Reported survey results and recommended and/or implemented actionable measures to improve service and revenue to business units and clients.
  • Supported Science, Math, Literacy, and Humanities Business Units' needs on time and on budget.
  • Worked with business units, clients, and customers to develop and document business and functional requirements.
  • Served as liaison to Business Units while assisting with prioritization, scope, and refinement of initiatives.
  • Acted as primary liaison between call center, clients, and other business units within company.
  • Performed the tasks of scheduling, approving and was liaison to business units for change controls.
  • Developed single global source for hardware reporting data across multiple business units and global regions.
  • Served as liaison between refinery business units, technology, maintenance, and support teams.
  • Support business partners as logistics single point of contact for Online business units.
  • Supported three business units including Home Office, Retail & Manufacturing.
  • Co-developed proprietary web-based order tracking system supporting iPrint's print brokerage Sales and Procurement business units.
  • Result: Standardized business operations with new ERP tool among off-shore business units aligning with U.S. best practices.

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13. New Construction

high Demand
Here's how New Construction is used in Operations Project Manager jobs:
  • Reviewed and awarded contracts on behalf of clients for new construction, repairs and other maintenance projects.
  • Manage office staff and sales team for new construction, re-roofing, maintenance, and service.
  • Lead $18M new construction project, building 4 large state of the art campus dormitories.
  • Involved in weekly coordination and planning meetings with multiple new construction and installation trades.
  • Coordinated the sales and estimating of large-scale, high-end remodeling and new construction.
  • Oversee project management for new construction of commercial and residential properties.
  • Completed tear-down of existing structures and prepared for new construction.
  • Performed integrity checks on new construction.
  • Supervised general contractors hired to complete hospital renovations, new constructions or any modifications to the existing structures.
  • Manage multiple projects such as - new construction, T.I., design / build, Generator installation and lighting retro-fit projects.
  • Design and submit for review by Owners, new construction drawings for bidding and pricing purposes for proposed multi-family projects.
  • Project Manager of three simultaneous multi-family new construction projects with total contract values in excess of $3.7 million.
  • Created and implemented use of new construction forms to effectively expedite the construction process in pre-determined time frames.
  • Set up branch office for residential HVAC new construction installations.

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14. Cost Savings

high Demand
Here's how Cost Savings is used in Operations Project Manager jobs:
  • Reduced logistics expenses by 15% by collaborating with display manufacturing/design and service/supply chain teams in identifying cost savings opportunities.
  • Identified and implemented process improvements, efficiency and cost savings opportunities.
  • Developed and implemented numerous process and cost savings Center improvements.
  • Analyzed Service Order Data for missed metrics and identified and corrected errors resulting in cost savings of approximately $16M+.
  • Review telecommunications bills for compliance to Army Reserve standards and cost savings analysis to insure the bills are correct.
  • Generated $6 million dollars in cost savings by delivering WebSCM, a core program and profit management tool.
  • Compiled cost reporting, which verified cost savings of over $12M dollars in a four month period.
  • Maximized gross profit margin by identifying potential cost savings, employing strict controls on expenses and administrative charges.
  • Revamped plant monitoring system, resulting in more than $150K in annual maintenance cost savings.
  • Utilized impact analysis to achieve cost reduction of $1.3 million cost savings over three years.
  • Achieved $289,000 in cost savings as a result of an air and ocean bid.
  • Uncovered and analyzed trends to locate cost savings measures and reduce workforce requirements.
  • Developed cost savings process to stop paper printing when processing client merges.
  • Conducted statistical studies on production faults = smarter inspections and cost savings.
  • Handled as many as six cost savings projects at one time.
  • Manage firm forecasts for CM and lead cost savings efforts.
  • Negotiated 10% cost savings on facility maintenance.
  • Total cost savings $2MM +.
  • Restructured Guardian Programs Office workspace to realize $13K in cost savings.
  • Project managed Nextel network shutdown providing multi-million dollar cost savings.

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15. ERP

average Demand
Here's how ERP is used in Operations Project Manager jobs:
  • Provided Regulatory direction and SME support to Modification Operations, including impact analysis and implementation of Enterprise Compliance policies and Assessments.
  • Provided timely quotes and proposal responses based on customer requirements for enterprise commercial and government customers ensuring deadlines were met.
  • Planned and led executions of unit level IT systems transitions and ensured service continuity during 2 enterprise-wide IT infrastructure migrations.
  • Led Enterprise Procurement on vendor processes, policies issue resolution and communication development related to office equipment.
  • Provided guidance and interpreted policies, procedures and Project Management Office directives.
  • Managed and implemented enterprise level, complex projects with high-profile deployments.
  • Facilitated improvements to the functionality of ERP system user interface.
  • Assisted with the implementation and training of divisional staff in the use of current ERP system (JD Edwards).
  • Integrated into the Bank of America Enterprise Change Management structure given the acquisition of National Processing Company.
  • Interpret and implement HIPAA, CMS, OFIR, HEDIS and NCQA requirements and regulations.
  • Led division's enterprise-wide compliance project on China's and EU's RoHS Directives.
  • Manage enterprise level application issues and enhancement activities to provide one voice to vendors.
  • Managed the Enterprise project backlog and coordinated all software release dates.
  • Collapsed four tier 1 enterprise support desks into one service desk.
  • Create and conduct custom PowerPoint presentations for effective training of personnel, program reviews and management deliverables.
  • Provided analytical ability to gather, organize and interpret data, to identify problems and opportunities.
  • Represent Beaverton Operations in company-wide ERP implementation
  • Created and managed purchase orders using an ERP system Oversaw all outgoing and incoming tool builds using ISO 9001 standards.
  • Led rehabilitation and lease-up of 120,000 SF shopping center as centerpiece of large urban renewal program.
  • Project Managed the transition of Legacy Enterprise Servers to Intel Romley 1U and 2U platforms.

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16. Management System

average Demand
Here's how Management System is used in Operations Project Manager jobs:
  • Analyzed requirements for medical and dental practice management systems and offered design input into several practice management systems.
  • Innovated facility management by implementing company's first computerized maintenance management system (CMMS).
  • Fuel Management Systems for fleets operations for university and mass transit organizations.
  • Implemented system integration between submission publishing tool and electronic document management system.
  • Managed multiple integration projects within the Battle Management Systems Division.
  • Designed and implemented the Feedback Management System.
  • Created and developed the Feedback Management System (FMS) to track each customer complaint and survey feedback by root cause.
  • Established Inventory Management System that is still in use by Motorola, Customs and Border Protection, and their vendors.
  • Served as Subject Matter Expert on Learning Connection, a learning management system (LMS).
  • Evaluated Computer management systems (POS), negotiated purchase, and implemented RQ 4 System.
  • Led the Operations role in 15 client migrations to new J.P. Morgan Collateral Management system.
  • Used Content Management System (CMS) for revision control and archiving of source files.
  • Developed a successful asset management system to secure client assets and the on-site tape vault.
  • Converted Hertz Learning Management System (LMS) v7 to Cornerstone OnDemand Learning Platform.
  • Implemented a shop floor management system, cutting 20% off WIP.
  • Managed projects to implement inventory management system for 6K+ SKU.
  • Instituted training for energy management systems for personnel and clients.
  • Set up bookkeeping and records management systems.
  • Created an inventory management system that identified at-risk inventory which saved the company over $2.5 million annually.
  • Implemented several regulatory systems including eCTDXpress, ISIPublisher, document management system, FDA Gateway and Global Submit validator.

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17. Technical Support

average Demand
Here's how Technical Support is used in Operations Project Manager jobs:
  • Provided supervision and technical support for all Warranty related mechanical/electrical and software related upgrades on current customer base telecommunications products.
  • Assisted technical support with advanced troubleshooting for government and commercial customers.
  • Supervised and managed technical support team.
  • Led SAP roll out, became SAP SME handling day-to-day troubleshooting and managed ongoing SAP enhancements for Global Technical Support Center.
  • Provided training, guidance, and technical support during the implementation of a new web-based order and travel requisition system.
  • Served as an interface and coordinator among warehouse operations, customer service, technical support, sales and training.
  • Worked closely with the national sales force, offering technical support for the suite of alternative valuation services offered.
  • Revamped the POSE Survey (Point of Service Evaluation) - The Technical Support Center's Global Survey.
  • Improved technical support by creating educational tutorials for clients and working with them to develop a curriculum.
  • Worked directly with sales, technical support, engineering and customers to achieve 97% customer satisfaction.
  • Assisted in the logistical and technical support of mail processing equipment in Germany and Holland.
  • Provided technical support for mainframe systems after installation and live turn-up on the SCC systems.
  • Provide technical details for resource-based proposals, and technical support to external sales force.
  • Directed the operational activities of over fifteen (15) Technical Support staff.
  • Coordinated vendor to train all technical support staff in ITIL service support methodology.
  • Provided technical support, leadership, and training to on-site vendors.
  • Provided Technical Support on existing systems to diagnose and clear alarms.
  • Provide technical support to Project Manager to resolve project conflicts.
  • Developed the Operations Analyst and Technical Support Group.
  • Provided strategic, analytical and technical support for supply chain at four distribution centers.

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18. Osha

average Demand
Here's how Osha is used in Operations Project Manager jobs:
  • Developed OSHA training manual and implemented operations safety training to 54 facilities nationally.
  • Create and implement the Standard Operating Procedures according to GMP's, OSHA, EPA, and DOT, requirements.
  • Managed all insurance, grant documentation, 403b, OSHA and Workman's Compensation audits with 100% compliance.
  • Reviewed and approved the initial Construction Safety Manual ensuring it complied with OSHA, ANSI and state environmental requirements.
  • Maintained EPA and OSHA regulations on all projects and managed the purchasing of all supplies for each job.
  • Reduced worker's compensation claims by 10% and OSHA violations by 40%.
  • Ensured applicable Industrial Hygiene, ANSI, OSHA and environmental regulations were incorporated.
  • Enforced zero tolerance for safety violations as OSHA construction site safety officer.
  • Performed quality control inspections on trucks to conform to OSHA/DOT standards.
  • Staff safety, facility OSHA requirements and maintenance.
  • Completed OSHA 30-hour safety training course.
  • Ensured OSHA requirements were followed.
  • Set up the business to be compliant in all OSHA, DOL, and Stock Safety Policies.
  • Help to maintain all standards and regulations of OSHA, UL, FM and KCF.
  • Perform MVR checks; ensure ERISA, HIPPA and OSHA compliance.
  • Perform jobsite inspections and identify potential hazards, report non-compliance matters, and insure OSHA guidelines are strictly adhered to.
  • Maintained a daily work schedule Instituted and Developed a HAZCOM Plan per CAL OSHA requirements for employee awareness and education.
  • Attended construction project meetings and understood all jobsite policies, state, county and OSHA requirements.
  • Produced zero OSHA-recordable incidences, safety violations, or accidents while serving as terminal manager.
  • Developed Employee Company Handbook, OSHA Safety Program, and Subcontractor Requirement and Agreement.

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19. Sharepoint

average Demand
Here's how Sharepoint is used in Operations Project Manager jobs:
  • Facilitated a critical transformation of the compensation structure by moving document approval to SharePoint for ease of collaboration and editing.
  • Utilized SharePoint system to share/communicate project documentation for both internal and external stakeholders.
  • Managed all changes and SharePoint deployments coordinated through Change Management System.
  • Collaborated with SharePoint programmer to develop content and architecture.
  • Utilized SharePoint for tracking and communication purposes.
  • Project Manager, SharePoint Subject Matter Expert (SME) responsible for the redesign of the P&Q Portal.
  • Completed full implementation of employees' interactive SharePoint page - launched site within 2 weeks of employment with company.
  • Provided virtual and on-site training and created and maintained a SharePoint site for international customer service call center.
  • Supported day-to-day operations and infrastructure for 20 developers and five technicians in support of public SharePoint 2010 website.
  • Worked closely with Reporting Team when daily reports are extracted and created from Escalation Reporting Tool and SharePoint.
  • Migrated files and folders from Shared Drives to SharePoint for the whole construction entity.
  • Created and managed SharePoint Sites for over 15 project managers and varies of programs.
  • Designed and customized team sites for each program within a IDIQ in SharePoint.
  • Served as a technical, subject matter resource for SharePoint sites.
  • Trained several managers and employees on best utilization of SharePoint.
  • Manage the Litigation Support Group and Litigation Division SharePoint sites.
  • Maintained group SharePoint sites with relevant and up-to-date materials.
  • Designed, developed and launched PPMpedia, a SharePoint based tool used to disseminate information to Programs across the enterprise.
  • Developed, created and published technical support content user and IT help desk sites using SharePoint.
  • Managed and maintained Sharepoint and MySQL content databases.

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20. Sigma

average Demand
Here's how Sigma is used in Operations Project Manager jobs:
  • Identified improvement opportunities and applied Lean Six Sigma methodology to develop solutions that increase efficiency and reduce risk.
  • Provided support to program manager and associates with development of Six-Sigma-based Process Excellence and Metrics Meetings.
  • Executed Lean Six Sigma Green Belt methodology to improve DVD kiosk refurbishment process at warehouse, saving NCR $99,000.
  • Led cross-functional global teams in Finance, Manufacturing, Product Management and Supply Chain Lean Six Sigma DMAIC projects.
  • Qualified C&T Six Sigma Lead, maintained database and assisted other team yellow belts.
  • Obtained certification in ERP systems, JIT/DRT lean manufacturing techniques and a Six Sigma black belt.
  • Led/Managed Six Sigma teams focused on supply chain improvements totaling $7.9 million in savings.
  • Maintained key metric scorecards and tracking measures in a SIX SIGMA style for deployed programs.
  • Leveraged Six Sigma methodology to reduce $3,300,000 in annual risk to company.
  • Managed $4M selective catalyst reducers replacement projects by applying six sigma concepts.
  • Lean Six Sigma: Utilized business process analysis practices in process engineering.
  • Utilized Lean and Six Sigma practices in working production shortfall problems.
  • Facilitate bi-monthly meetings based on Lean Six Sigma Principles.
  • Evaluate applications and processes based on Six Sigma.
  • Applied Lean Six Sigma and Project Management methodologies.
  • Managed project development to enhance assembly line performance and quality to further Malcolm Baldrige National Quality Award and Six Sigma initiatives
  • Facilitated 20+ Kaizen events employing Lean Sigma methodologies to re-engineer processes.
  • Evaluated office operations workflow, following Lean Six Sigma principles, to assure administrative processes were more efficient and customer focused.
  • Utilized expertise in Six Sigma Standards for workflow analysis to reduce cycle time from 15 to 7 days.
  • LEAN SIX SIGMA PROCESS ENGINEER DeWolff, Boberg & Associates.

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21. Risk Management

average Demand
Here's how Risk Management is used in Operations Project Manager jobs:
  • Provide technical expertise, risk management, quality control management, specialized training and safety enforcement.
  • Risk management highly emphasized to balance communication requirements and real-world safely.
  • Developed strategies and resolution based on risk management and potential exposure.
  • Communicated project status including risk management and possible areas of exposure.
  • Developed risk management tracking system for house accounts with reconciling items.
  • Provided highly effective risk management for assigned projects.
  • Project planning, defining project scope, estimating and controlling time, distribution of information, risk management; and procurement.
  • Implemented crisis planning/risk management procedures for all departments, including a consolidation program which reduced labor costs by 35%.
  • Acted as a role model of appropriate loss prevention/risk management behavior and ensured effective associate training in these areas.
  • Priced new business, performed risk management, change management, financial performance, and customer satisfaction management.
  • Assist with issues and risk management, and participate in mitigation and contingency actions to address the risks.
  • Lead and train summer intern to develop skills necessary to perform process and risk management projects.
  • Mitigated the risk management plan during the Oracle transition to our new supply chain model.
  • Lead risk management within project teams, ensuring risks have appropriate mitigation and contingency plans.
  • Address problems through risk management, contingency planning and present solutions and/or options to management.
  • Risk Management, deadlines, crisis management, document management, resource management.
  • Implemented the beginnings of a risk management policy and inventory program.
  • Managed and implemented a global IT incident and risk management process.
  • Evaluate incident accidents/near misses and create risk management plans.
  • Provided ad hoc project and risk management support improving operational systems, processes and policies.

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22. Inventory Control

average Demand
Here's how Inventory Control is used in Operations Project Manager jobs:
  • Established and enforced essential project management processes including time management, material job costing and product inventory control methodology.
  • Maintained inventory control over raw materials and finished goods.
  • Established inventory control mechanisms to eliminate inventory discrepancies.
  • Focused primarily on inventory control and increased productivity.
  • Supervised and reviewed warehouse inventory control procedures.
  • Put Inventory Control processes in place and was responsible for all Logistics and Supply Chain activities within the Production Stores facility.
  • Manage issues involving Project Assistants with that of Purchasing, Accounting/Finance, Sales & Marketing, Inventory Control and Shipping/Receiving.
  • Lead Inventory Control process (plans, losses/gains and system improvements) and forecast inventory/space needs for the Supply Chain.
  • Managed the activities of Inventory Control, Transportation/Traffic, Shipping/Receiving, Stockroom, Order fulfillment requirements at multiple sites.
  • Coordinate all phases of Stock, storage, inventory control, and fleet management of 55 trucks.
  • Attended to contractor selection, construction supervision, project budget control, material delivery, inventory control.
  • Managed and developed staff of 30 in assembly, shipping and receiving, inventory control and production.
  • Updated logistics and inventory control processes, operational plans, procedures and manuals.
  • Participate in the development and implementation of warehouse strategies and design of relevant materials management and inventory control systems.
  • Facilitate operational directives including inventory control, cash reconciliation, and business management.
  • INVENTORY CONTROL MANAGER Supervised a team of three and scheduled/supervised daily counts.
  • Oversee repacks, segregations, container loading and keeping inventory control.
  • inventory control, maintained client warehouse storage.
  • Inventory Control On time completion.
  • Installed, converted and introduced latest card production management, inventory control, quality controls and workflow systems.

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23. KPI

average Demand
Here's how KPI is used in Operations Project Manager jobs:
  • Measured and drove all Key Performance Indicators (KPI's) to include quality and customer satisfaction.
  • Worked with vendor on development, deployment, and reporting tools for KPI solution.
  • Researched and developed a monthly KPI Dashboard that is utilized by Pharmacy Leadership.
  • Developed company-wide performance goals and KPI metrics for IT Operations and Customer Service.
  • Performed KPI analysis at the end of each tax season.
  • Defined success metrics and KPI's for outsourced business model.
  • Reported KPI metrics to senior level management.
  • Helped define KPIs for video service enhancements to validate effectiveness.
  • Developed key performance indicators (KPIs) in the areas of marketing, sales, product/service delivery and customer service.
  • Analyzed KPIs and created performance management initiatives based on largest areas of need, tracking and reporting on progress.
  • Participated in reporting of project performance using KPIs and provided reports to client on weekly and monthly basis.
  • Service Transformation through enablement of KPI's and continuous service improvement.
  • Developed KPI in Cognos and data mart in MS Access.
  • Key contributor to the operational KPIs and dashboard.
  • Worked with clients of all sizes and types: John Morrell, Dean Foods, KPI-JCI, Royal River Casino.
  • Ranked #1 in [ ] in Key Performance Indicators (KPI) metrics.
  • Utilized 5S and KPIs for measurement & status accounting Monitored supplier quality / logistics / inventory management
  • Engaged team to surpass key performance indicators (KPIs) on [ ] in annual gallons delivered.
  • Supported Day- to-day operations and project teams for reductions in COGs and improvements to facility KPIs.
  • Developed monthly and quarterly operations performance metrics (DCMS GLT KPIs, DCMS PMM KPIs) for GLT team.

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24. New Product Development

average Demand
Here's how New Product Development is used in Operations Project Manager jobs:
  • Support multiple cross functional teams in operations, manufacturing, quality engineering and new product development.
  • Served as operations lead for new product development team designing electronic pressure regulators.
  • Supported all project types including New Product Development, Base Business, Capital Engineering, Infrastructure and Cost Improvements.
  • Managed ~$1.5million ME budget allocated to new product development and sustaining engineering project budget.
  • Performed as Plant Operations Technical Lead for new product development and technology transfer projects.
  • Led new product development operations team for $10 million line of low-cost regulators.
  • Design electrical power and grounding connectors for new product development and cost reduction projects.
  • Assisted in new product development based on consumer feedback and social media interaction.
  • Performed quality assurance and critical evaluation of new product developments in the field.
  • Assisted in New Product Development and Implementation.
  • Manage the execution and monitoring of New Product Development projects to support revenue-generatinginitiatives.

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25. Internet

average Demand
Here's how Internet is used in Operations Project Manager jobs:
  • Addressed critical Internet architecture issues, defined methodologies, established license agreements and revenue sharing models with 3rd-party vendors.
  • Manage web-based ordering process implementation for business and consumer accounts in relation to internet and video products/services.
  • Provided Operations project management to a global 24/7 internet security and fraud prevention company.
  • Managed Internet application vulnerability tests performed by an outside vendor.
  • Internet-Based, Video-Driven Public Relations & Marketing: Directed marketing campaigns for major hospitals and medical device companies around the country.
  • Directed and managed projects and budgets for all contracts; helped create and directed online internet presence and oversaw its management.
  • Reviewed/approved the operational project team's execution plans for migration of dedicated internet customers from end of life Cisco 7500 routers.
  • Communicated daily with vendors and customers as to status of all shipments using telephone, internet, and customized reports.
  • Supported Property Management Systems, POS, and Voice, Video, Cable and Internet access for guests.
  • Introduced the concept of Internet Services to a highly traditional market & instituted marketing and outreach programs for promotion
  • Project managed the introduction of public Internet access to the system to serve tier 3 sites.
  • Implemented enhancements in daily controls and processes through proficiency in Internet & Microsoft Office.
  • Oversee all Internet, Wireless, Telephone and Computer Systems and Services.
  • Trained the newly hired Project Manager for the Internet Marketing Department.
  • Produced, wrote, and directed Internet radio talk host show.
  • Design services to integrate broadband internet to client sites systems.
  • Worked on Software, Hardware, and Internet/App upgrades.
  • Managed new feature implementations including Call Completion (long distance calling capability from voicemail platform), and Internet Call Waiting.
  • Managed promotional budget of [ ] for all media channels, including print, radio, billboards and internet placements.
  • Managed the vendor code development, testing, migration of code releases and the Internet enablement of the applications.

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26. Direct Reports

average Demand
Here's how Direct Reports is used in Operations Project Manager jobs:
  • Supervised direct reports for desktop/server/data migration/infrastructure/voice and external vendors and suppliers.
  • Monitored direct reports key performance indicators by quarter.
  • Direct Reports: 1 - Operations Analyst Total Span of Control: 40 Implemented a discount program for 80,000 MS patients.
  • Monitored a project team of 5 direct reports to determined best practices for the consolidation and relocation of internal postal systems.
  • Managed 10 direct reports in three departments responsible for A/R, A/P, Inventory, Purchasing, Service & Install.
  • Managed staffs of varying sizes (10-15 direct reports), including operations, business analyst and project teams.
  • Supervised 5 direct reports, with 45 employees as network engineers, field engineers, and call center technicians.
  • Managed an office of 75 + employees (union & non-union), 13 direct reports.
  • Managed six concurrent projects valued at $800K with as many as eight direct reports.
  • Lead, coach, mentor and lead 20-30 direct reports within a technical team environment.
  • Managed 6-8 salaried managers as direct reports with an umbrella of approximately 500 associates.
  • Train and coach direct reports in work processes, policies and procedures.
  • Managed co-located cross-functional team of 20 members; including 6 direct reports.
  • Provide direct leadership to six direct and 40 indirect reports.
  • Managed 6 direct reports, including Store Manager.
  • Manage 1300+ direct reports and 50+subcontractors CLS.
  • Scheduled and prioritized work of direct reports.
  • Managed a team of 9 with diverse backgrounds and improved the relationships amongst the direct reports.
  • Manage staff of 40 cross departmental direct reports between Techcenter and Deployment.
  • Allocated project workflow for a high-performing team of 20 direct reports.

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27. QA

average Demand
Here's how QA is used in Operations Project Manager jobs:
  • Facilitate understanding of process architecture in development team, Testing/QA teams.
  • Build effective partnerships with, and between, the developers, architects, QA Team, and product managers.
  • Lead efforts between US-Japan engineering and QA teams to improve user operation and performance metrics of HTML5-based user interface.
  • Manage small to medium staff, including Developers, Project Administrators, QA Analysts, and System Architects.
  • Managed QA test lab environment utilized for testing and validation of all internal and client facing software development.
  • Act as liaison between clients, software developers, trainers, QA and other team members.
  • Provided monthly analysis to QA senior staff in order to assure budget targets were met.
  • Scheduled and managed operations for all project assignments from PM to development and QA/audit.
  • Developed and Monitored QA Plans for each Project including Inspection, Monitoring and Testing.
  • Perform drafting per specifications; ensuring compliance with all project QA procedures and requirements.
  • Provided workload demand estimates for projects based on models developed for various QA areas.
  • Involved in testing from a QA as well as UAT level of system enhancements.
  • Managed client relations, including marketing and selling other RQA business services to client.
  • Coordinated QA and business user testing, process documentation development, and training.
  • Managed Reverse Engineering Processes to QA, QC and FAA Standards.
  • Created a QA check-list for construction prior to turn over.
  • Ensured quality assurance (QA) through daily ad testing.
  • Led quality assurance (QA) and training effort.
  • Assisted CIMS with additional placements and QA's.
  • Created project plans, web site analysis, QA testing and test scripts.

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28. Business Operations

average Demand
Here's how Business Operations is used in Operations Project Manager jobs:
  • Created partnerships, identified vendors and banking partners negotiated supplier agreements and credit terms to successfully launch business operations in Afghanistan.
  • Directed and managed all facets of retailer business operations including leveraging Six Sigma methodologies to implement service and product line expansions.
  • Closed new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Analyze business operations and administer changes to strategic, regulatory, or audit driven operational processes.
  • Performed long-range analysis of business operations and future requirement objectives to establish technology strategy plans.
  • Prepared related reports and audits of current procedures to monitor efficiency of business operations.
  • Acted as Program and Deployment Manager for internal business operations.
  • Facilitated strategic relationship between Business Operations and Marketing & Sales.
  • Led business operations and bottom-line functions.
  • Coordinated and supported business operations.
  • Handled all aspects of business operations including training, scheduling, customer service, A/P, A/R, and quality assurance.
  • Plan and coordinate all regional projects, as well as field and business operations for supplying gas industry equipment and services.
  • Managed all aspects of the daily business operations including coordination and scheduling of resources, equipment and materials.
  • Managed all aspects of daily business operations, ensuring that all performance targets and budgets were met.
  • General daily business operations, accounting, wages, material ordering.
  • Write requirements for IT and business operations;.
  • Directed business operations and guided engineering and contractor teams in major utility and infrastructure projects for $50M construction firm.
  • Collaborate with Business Operations and IT System Admin and Leaders to identify technology that improves efficiency and drives revenue.
  • Partnered in the development of a Business Operations Kanban.
  • Served as the Project Manager and Jr. Vice President of business operations in the IT and Telecom division.

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29. Special Projects

average Demand
Here's how Special Projects is used in Operations Project Manager jobs:
  • Planned and implemented special projects including opening and closing practices, and process improvement initiatives.
  • Manage special projects regarding new product launches and distribution of specific merchandising elements.
  • Reviewed engineering and worked on special projects regarding fiber optics building installations.
  • Managed special projects, meeting customer specifications and deadlines.
  • Manage continuous improvement and special projects.
  • Served as the primary account manager for clients, overseeing service provision, special projects, and contract compliance.
  • Synchronized the realignment of the Special Projects Directorate under the Office of the Marine Corps' Chief of Staff.
  • Tasked with providing the Director of Service Operations with project management assistance and direct support with special projects.
  • Work closely with Sales team and Samsung Infrastructure for new and existing orders and Special Projects.
  • Project manager for special projects and functions to streamline departments and product lines.
  • Lead new building construction, remodel and special projects assigned.
  • Completed planning and execution of special projects as needed.
  • Planned, coordinated and managed special projects and teams.
  • Managed the operations of the Special Projects Division.
  • Project Manager for all Special Projects team.
  • Completed audits and special projects.
  • Managed special projects within the Biometrics organization.
  • Worked special projects to resolution consisting of outstand issues with Landlords, RF coverage issues and require Landlord maintenance.
  • Process New Client Onboarding requests, performing account activity reviews and delivering special projects within specified areas.
  • Project manages special projects within the Business Operations team and for company executives.

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30. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Operations Project Manager jobs:
  • Maintained day-to-day operations and general customer service as needed.
  • Manage the day-to-day operations of the company's consulting, real estate development, special events and public relations projects.
  • Managed day-to-day operations of oil terminal, consisting of 24 storage tanks and 3 L, A, C.T.
  • Provide administrative oversight as it pertains to the day-to-day operations of this premier funeral home in the city.
  • Managed day-to-day operations; booking, planning, and facilitating services for corporate events and video shoots.
  • Coordinated project plans for upgrades, personnel and day-to-day operations resulting in the budgeting of $3MM.
  • Communicate with senior stakeholders -- internal and external -- while managing the day-to-day operations of project teams.
  • Managed all day-to-day operations of this start-up, full service, residential design and construction firm.
  • Managed (as well as hands on / 80% Travel) all day-to-day operations.
  • Managed day-to-day operations of a 5,000 SKU warehouse with 200 employees and 10 supervisors.
  • Managed day-to-day operations of two shows improving OTD by 40%.
  • Oversee shop productivity and responsible for day-to-day operations of all crews.
  • Managed the day-to-day operations with a budget of $450,000.
  • Led day-to-day operations for $40 million home building company.
  • Support the President in the day-to-day operations as needed.
  • Managed the overall day-to-day operations of the business.
  • Worked with employees on day-to-day operations.
  • Implemented and coordinated functions including technologies improving customer experience and associate knowledge Accountable for day-to-day operations including overall customer satisfaction.
  • Managed day-to-day operations of outsourced sales and merchandising force of 50+ personnel across the U.S and Canada.
  • Manage projects, workflow, and day-to-day operations for 5-6 team members across 2 teams.

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31. CRM

low Demand
Here's how CRM is used in Operations Project Manager jobs:
  • Served critical role in implementation of CRM(Customer Relationship Management) tool for creating performance report identifying improvement areas.
  • Implemented customized Pivotal CRM system with an SQL database infrastructure for coordinating of on-site installation and support.
  • Specialized in developing marketing and CRM programs that enabled double-digit sales improvement across channels.
  • Developed Business Intelligence systems using CRM and Crystal reporting techniques.
  • Build CRM queries to suit the PM's needs, or to verify data before sending to Leadership team.
  • Partnered with Sales Training and Development to re-design Phase I sample accountability and CRM compliance training for maximum effectiveness.
  • Lead the team to create processes and identified a team CRM solution to assist in Project Management.
  • Developed new procedures and partnered with training to ensure adoption of new CRM.
  • Prepared best practices for Customer Relationship Management (CRM) projects.
  • Developed in-house CRM software then integrated with all business processes.
  • Tracked all proposals for department with CRM software.
  • Managed SaaS model and CRM solution.
  • Reengineered customer support processes as part of CRM platform launch, yielding $5MM annual savings in operating costs.
  • Enhanced communications by implementing customer relationship software (CRM), followed-up with training staff in its use.
  • Provided how-to guides and department wide communications on changes to IT processes, including Veeva Vault and CRM.
  • Managed project scope and wrote campaign business requirements (BRD) for CRM clients and workgroups.
  • Manage the adoption of a customized CRM system based on Salesforce.com.
  • Utilized Salesforce CRM system as a tool to maximize customer relations.
  • Managed 5 in-house and 10 off-shore developers Successfully integrated the web gateway with Siebel Call Center (CRM) application.
  • Increased management efficiencies by 30% and streamlined processes with the use of Salesforce CRM tools.

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32. PMO

low Demand
Here's how PMO is used in Operations Project Manager jobs:
  • Created and implemented an internal Care PMO process to help streamline project intake and project initiation approval requirements for internal stakeholders.
  • Created scorecards to reflect overall performance on rationalization programs per PMO standards.
  • Cross functional teams included Instructional Design, Editorial, Digital Production, PMO, Business Unit, and various vendor representatives.
  • Assisted with providing best practices for the PMO based on previous positions that included PMO set up and interaction.
  • Developed a 5 division project plan PMO to convert 900 banks to the Atlanta Compute Utility System.
  • Created and implemented new standard operating procedures for the PMO, SEO and Campaign Manager groups.
  • Direct, oversee, and coordinate all daily operational and tactical PMO activities and personnel.
  • Served as special assistant to the Commanding Officer, NPMOCW/JTWC Guam for Oceanographic Services.
  • Worked with PMO office to ensure system operations projects adhered to standard procedures.
  • Perform PMO Reporting (Portfolio, Program and Project Management reports).
  • Performed Project Management activities based on PMI/PMBOK.AGILE methodologies within a structured PMO.
  • Ensured projects within the COCART portfolio were compliant with ERCOT PMO policies/procedures.
  • Assist PMO with recruiting, training, capacity and operations planning.
  • Streamlined PMO structure and updated project templates from initiation to close.
  • Provided various re-usable PMO project documents.
  • Project status report to PMO.
  • Work with PMO to ensure project requirements are defined, documented and met..
  • Planned and managed the merger integration of BankOne onto the heritage JPMorgan Chase Straight-Through-Process (STP) to onboard new employees.
  • Provide regular and adhoc reports and deliverables to the client and Project Management Office (PMO) as required.
  • Procure and track multi-million dollar Avaya hardware and provide Project Management methodology to the PMO group.

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33. Executive Management

low Demand
Here's how Executive Management is used in Operations Project Manager jobs:
  • Utilized reporting/project management systems to prepare and provide daily, weekly and monthly and annual reports to executive management and stakeholders.
  • Work directly with executive management to determine ways to consolidate and expand network in different markets according to financial goals.
  • Compiled valuable operational data from a variety of sources to assist executive management team oversee the entire organization.
  • Generate operational and budget reports, communicate findings to executive management and make recommendation for future strategic initiatives.
  • Coordinate with executive management the scheduling of projects and operations, including fabrication, remodeling projects and installation.
  • Perform profitably analysis on existing transportation routes and present recommendations for improvement to executive management.
  • Supported the executive management with business development, political relationship building and contract initiatives.
  • Created and updated a daily project dashboard reporting status for Executive Management.
  • Manage milestone tracking, updating strategic partners and executive management.
  • Developed regular reports for executive management reflecting staff activity.
  • Provided strategic input by working with executive management.
  • Drive projects by preparing and presenting financial, operations, indirect rate/cost and efficiency data to the executive management team.
  • Worked with executive management to develop short and long-term goals aligned with company's business strategy and objectives.
  • Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans.
  • Serve as a liaison between Technical Program Manager, stakeholders, and executive management on all initiatives.
  • Managed medium and large scale projects and reported to Executive Management the progress and results.
  • Worked with VP and senior leadership to develop a variety of presentations for Executive management.
  • Provide various reporting to the Executive Management and other internal and external partners.
  • Provide customized status reports and presentations to executive management and internal organizations address project milestones, opportunities, risks and abatements.
  • Communicated, and presented daily/weekly timelines, milestones, and progression to Senior Executive Management.

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34. RFP

low Demand
Here's how RFP is used in Operations Project Manager jobs:
  • Assist with the development of Request for Proposal (RFP) for bidding new contracts, and maintaining, current business.
  • Supported RFP s preparation by researching and preparing Statements of Work for maintenance requirements, purchase agreements, and service contracts.
  • Develop and manage global sales RFP's, marketing lead generation campaigns, SFDC strategic process flow and improvements.
  • Provided sales support including RFP response assistance, prospect presentations, facility tours and client workshops.
  • Prepared RFI / RFP and negotiate with vendor for the Meters Left Behind Project.
  • Develop full-scale project plans and associated communications documents for new RFP's.
  • Managed the RFP process for Military Health Systems government and commercial operations.
  • Directed and developed Requests for Proposals (RFP) for external services.
  • Prepared Requests of Proposals (RFP's) for National Accounts.
  • Managed vendor selection processes including RFP, proposal and contract negotiations.
  • Managed the review of RFP responses and vendor selection.
  • Create proposals from RFP to Customer Deliverable Product.
  • Prepare and present RFP s and SOW s and sale packages using WEBLINK.
  • Coordinated all construction meetings, value engineering sessions, RFPs, bidding procedures, and all other construction administration.
  • Bid Coordination & Request For Proposals (RFPs) and Bid Qualification.
  • Developed comprehensive procedures for processing RFP/RFIs, improving workflow processes.
  • Developed new policies, state bids (RFPs), third party partnerships, marketing campaigns, and improved operations.
  • Researched and reviewed industry websites for new RFPs and RFIs opportunities.
  • Developed budgets and assisted in responses to RFPs and RFIs.
  • Negotiated contracts up to [ ] Wrote budgets and RFPs, hired contractors and supervised work.

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35. Real Estate

low Demand
Here's how Real Estate is used in Operations Project Manager jobs:
  • Created operations infrastructure to allow company to grow from small residential renovation projects into large scale real estate development projects.
  • Co-founded and administered a commercial and residential real estate facilities management and sales firm specializing in bank properties.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Managed weekly real estate store opening schedule and made daily changes effecting the construction start and finish times for all stores.
  • Worked extensively with legal systems and real estate titling systems while working within state requirement for trust escrow building management.
  • Collaborate on marketing with real estate companies to make houses presentable and ensure proper sign placement to increases sales.
  • Attended weekly real estate and construction meetings and sent weekly status reports to corporate and field executives.
  • Classified Ad Ventures is a digital marketing agency for the Real Estate industry.
  • Manage a real estate portfolio of properties available for sale and lease.
  • Coordinated new site real estate acquisition for equipment rooms and collocation areas.
  • Managed 50+ employees in multiple real estate office locations.
  • Secured and completed real estate and construction financing.
  • Managed a $383 million real estate portfolio.
  • Managed $130+ in real estate auctions.
  • Sell, for a fee, real estate owned by others.
  • Experienced in Mergers/Acquisitions, Marketing, Financial Modeling and Management Responsibilities focused on real estate that maximizes value creation.
  • Coordinated all regional real estate transactions including site selection, lease renewals, tenant subleases and facility relocations.
  • Created and administered annual labor budgets for all real estate operational projects Implemented store operational initiatives
  • Performed knowledgeable consulting and transactional services to real estate investors.
  • Develop operational workflow for real estate start up focusing on properties in foreclosure.

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36. Staff Members

low Demand
Here's how Staff Members is used in Operations Project Manager jobs:
  • Conducted quarterly and annual performance and compensation reviews for internal staff members.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board and staff members as necessary.
  • Maintain a positive, professional environment while establishing new policies and procedures to enhance the professionalism displayed among all staff members.
  • Empower and provide functional guidance, coaching, training and support to my direct support, and higher staff members.
  • Developed and taught a class to teach ethics combined with internal versus external customer service awareness to staff members.
  • Supervised six professional staff members; Assumed role of Airport Manager in -Director/Deputy Director s absence.
  • Assisted in chartering potential candidates; partners, sub-contractors, vendors, and trained staff members.
  • Recruit and train new staff members on day-to-day operations and created an Employee Training Handbook.
  • Create and implement scheduling of up to 25 staff members, improve work flow.
  • Supervised all hotel staff members and assumed the production of new lodging facilities.
  • Supervised airport staff members during a variety of special projects.
  • Coached and mentored staff members for career and operational success.
  • Provided training to new personnel and other staff members.
  • Supervised and mentored a crew of 12 staff members.
  • Orchestrated recruiting and training of new staff members.
  • Hired and trained 30 staff members throughout tenure.
  • Conducted annual performance reviews of staff members.
  • Led comprehensive training for staff members.
  • Developed, wrote, and implemented control processing procedures for Corporate Trust Group, a department with 168 multi-level staff members.
  • Manage a team of 3 to 12 staff members in the development of in-house operations software solutions.

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37. Resource Allocation

low Demand
Here's how Resource Allocation is used in Operations Project Manager jobs:
  • Implemented an enterprise-wide resource allocation plan service-level change control plans (and standard methodology) yielding significant time and cost savings.
  • Recommended and implemented organizational changes within the account service team, leading to better resource allocation and team cohesiveness.
  • Led planning and implementation process for critical operational efficiency improvements requiring shrewd resource allocation within challenging governmental constraints.
  • Prepared resource allocation plans and level of effort for different projects depending on budget, requirement and availability.
  • Managed successful pilot that reduced overall project fulfillment time while maximizing resource allocation and output upon implementation.
  • Reduced and controlled expenses by improving resource allocation approximately 20%.
  • Prioritized training and resource allocation based on organization initiatives and demand.
  • Ensured project adherence to budgets through effective resource allocation and monitoring.
  • Lead scope definition and resource allocation; prepare revenue projections; and manage project risks, opportunities, and client expectations.
  • Coordinated and managed project budget and project resource allocation Job duties included CADD drafting and design using AutoCAD 08.
  • Anticipated and communicated all forecasting of budgets, resource allocation and burn rates, project statuses and more.
  • Project Success: Project database test script and proper resource allocation on HHS contract kept site fully operable.
  • Reduced overtime up to 34.7% through effective capacity planning, resource allocation, and management.
  • Collaborated with 8 sections on personnel and resource allocations, planning, and training.
  • Improved E-commerce product listing, resource allocation and expense reduction.
  • Managed wind farm project resource allocation and purchasing requests.
  • Lead planner responsible for resource allocation across six departments.
  • Ensured appropriate resource allocation, including FM contractor.
  • Manage project resource allocation including financial budgeting, ensuring that costs are within approved budgets.
  • Conduct operational project plans, financials, and resource allocations.

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38. SQL

low Demand
Here's how SQL is used in Operations Project Manager jobs:
  • Provided operational teams with SQL based reports showing overall performance of global voice network and call quality.
  • Enhanced and automated using SQL queries and macros to update current billing functions using process improvement methodology.
  • Created VBA Excel month end sales reports using MS SQL Server stored procedures as a data source.
  • Created Ad-Hoc reports to support sales management group using Access DB, Oracle PL/SQL and Crystal Reports.
  • Created and performed PL/SQL queries for the purpose of data reconciliation and validation of benefit calculations.
  • Modify the SQL queries (inclusion/exclusion rules) based on the feed back from the clients.
  • Performed installations, upgrades and break-fix functions for data management software of a SQL server.
  • Analyzed huge sets of data using SQL and excel for ensuring data quality and issues.
  • Developed SQL for analysis, reporting, and incident investigation using SQL Server.
  • Developed computer programs using PL/SQL and shell scripts.
  • Involved with Agile / Scrum development teams (.net, Java, SQL, etc.)
  • Managed the development team tasked with site and software development, utilizing ASP .NET, Java, and Microsoft SQL technologies.
  • Developed and modified SQL queries and Excel models to automate daily deliverables including month end business reviews and KPI metrics.
  • Lead for UAT project to convert the backend database for twelve book-loss applications from MS Access to SQL Server.
  • Developed, analyzed and administered all data migrations tasks leveraging SQL Server Integrations Services (SSIS).
  • Created Reporting for MS Sql Server 2008 - SSRS Created technical and functional documentation from the requirements gathering phase.

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39. R

low Demand
Here's how R is used in Operations Project Manager jobs:
  • Post award duties included managing the contract performance including resource management and procurement of equipment and components.
  • Analyzed data and made recommendations to customers and management to implement corrective actions.
  • Assigned administrative tasks and tracked time and attendance information.
  • Determined project manager for commercial, residential construction company.
  • Managed all state and federal registrations/certifications.
  • Developed partnerships with subcontractors for projects.
  • Exercised administrative and operational control of various programs for 10 years through the use of project schedules, databases and automation.
  • Worked directly with sales department to create change orders as needed for custom designs decided on by customers after work started.
  • Provided advice and assistance to technical personnel on contract details whenever information was needed or issues needed to be resolved.
  • Performed office support services 10 years to include maintaining calendars for meetings, invitations, and appointments.
  • Managed risk during critical business periods for the IBM Corporation by enforcing Corporate Quarter-end Freezes.
  • Worked with all areas of organization to manage customer projects from sales to completion.
  • Ensured all IBM guidelines were followed for allocation and distribution of printed materials.
  • Directed several small and large crews on different job sites.
  • Managed the accurate and timely processing of numerous invoices.
  • Completed all final invoicing for each project.
  • Managed technical teams and supported customers in a matrixed organization to develop automated tools in support of operational processes.
  • Managed contract requirements and pay request submissions.
  • Project include monthly program metric reports, monthly project plans and status information to the Governance Boards.
  • Collaborated with TEAM to ensure smooth safe work flow and efficient opperations.

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40. ISO

low Demand
Here's how ISO is used in Operations Project Manager jobs:
  • Served as company liaison for site managers for Professional Service firms overseeing property management tasks.
  • Developed and implemented training programs and acted as liaison for Branch Managers regarding operational processes.
  • Collaborated with the Quality Assurance supervisor on the development and implementation of risk mitigation plan.
  • Achieved promotional advancement from prior Field Supervisor position.
  • Worked as a liaison to various support departments (HR, Finance, Procurement, Manufacturing, and Master Planning).
  • Encompassed capacity planning, cost estimates, budgets, and working as a liaison to meet customer requirements.
  • Provided advisory services in the supply chain and other operational areas that impacted the supply chain function.
  • Acted as liaison between internal and external partners for multiple projects and processes.
  • Manage a team of supervisors, Endorsement Techs and QC Coordinators.
  • Provide daily updates regarding project status to the supervisor.
  • Support and implement ISO 9000 Series Quality Management requirements.
  • Act as a liaison with all outside vendor.
  • Developed protocol to track ISO quality within production.
  • Work my way up to manager/supervisor position.
  • Served as onsite liaison between contractors and company president, eventually splitting time between San Francisco and Charleston.
  • Served as liaison between the company and government agencies to maintain good communication and relations.
  • Maintain high-level customer service by isolating problems and resolving issues in a timely manner.
  • Accompany supervisor on project bids and assist in providing cost estimates.
  • Identified, isolated, and resolved business challenges and employee issues.
  • Led teams of project engineers and construction supervisors.

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41. Project Requirements

low Demand
Here's how Project Requirements is used in Operations Project Manager jobs:
  • Consulted with both internal and external business partners to clarify and define project requirements.
  • Selected and managed external vendors and internal departments in the delivery of project requirements.
  • Drive accountability across cross-functional teams to meet critical project requirements, milestones and deadlines.
  • Outperformed project requirements requiring 100% inventory accuracy for material transfer across states.
  • Developed and refined project requirements documentation for the software development team.
  • Coordinated activities with corporate customers to gather project requirements and maintained.
  • Researched and investigated project requirements.
  • Record detailed customer project requirements, constraints and assumptions with key stakeholders using requirement gathering techniques to create the project plan.
  • Developed cross-training matrix to insure depth of knowledge of all phases of project requirements, as well as planning resource availability.
  • Managed both small and large scale IT projects while driving project requirements, priorities and deadlines.
  • Collaborated with the development team on market trends, new technologies and project requirements.
  • Ensured that deadlines, service level agreements, and customer project requirements were met.
  • Gathered client project requirements and communicate to the production team for processing.
  • Approved documentation of project requirements and process flows for each project.
  • Manage the procurement and fabrication of equipment, per project requirements.
  • Directed establishment of project requirements, priorities, and deadlines.
  • Identified, analyzed and defined project requirements and scope.
  • Delivered project requirements on time and within scope.
  • Utilized tree diagramming to organize project requirements and the Critical Chain Method to define timing sequence for project deliverables.
  • Key projects: Maintained and managed project requirements, plans, and timelines of project.

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42. ROI

low Demand
Here's how ROI is used in Operations Project Manager jobs:
  • Developed distribution process aimed at improving marketing ROI/efficiency and a model for practice to replicate success.
  • Developed business cases, evaluated and selected operation model to maximize ROI.
  • Performed analysis and statistical modeling to determine ROI on projects.
  • Perform ROI analysis on optimization opportunities.
  • Consulted with project teams with two goals: assess system impact and leverage SFDC functionality to maximize application ROI.
  • Received recognition for suggestions implemented simplifying operating systems, saving company (ROI) returns on their investments.
  • Prioritized defect and feature reports based on ROI and voice of the customer analysis.
  • Developed and Implemented Strategic Projects based on ROI with full P&L Responsibility
  • Completed various ROI studies on complex subjects using advanced Excel and SQL.
  • Conducted ROI analysis and due diligence on large volume inventory acquisitions.
  • Developed business cases with emphasis on cost analysis and ROI.
  • Develop measurement system to track performance and identify ROI.
  • Created cost estimates and prepared ROI analysis.
  • Developed key metrics to measure campaign success/ROI.
  • Measured ROI and created postmortem summary.
  • Oversee project budgets of $150K to $750K while ensuring 30% to 60% per project ROI.
  • Achieved a 250% ROI the following year.
  • Implemented Energy Management System for increased store efficiencies/ROI.
  • Forecasted employee production and the ROI for each loan closing.
  • Interviewed and trained employees Planned and executed exit strategy to maximize ROI Merged disparate systems to prepare company for sale.

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43. Contract Negotiations

low Demand
Here's how Contract Negotiations is used in Operations Project Manager jobs:
  • Assumed responsibility for operational and financial development including budget preparations, financial reviews, location re-forecasting, and service contract negotiations.
  • Performed contract negotiations with architects, engineers, general contractors and advertising companies; coordinated campaigns and promotional materials.
  • Produced results that exceeded expectations through targeted contract negotiations that achieved favorable material and labor terms for company.
  • Participated in the estimating, contract negotiations and execution of over 60 projects in international locations.
  • Researched and selected venues, attended site-visits, handled contract negotiations, and secured accommodations.
  • Analyzed historical data captured from MS Project and Statement of Work orders for proposals/contract negotiations.
  • Directed proposal reviews, materials selections and subcontract negotiations with contractors and suppliers.
  • Devised Refinery Strike Contingency Plan that strengthened company leverage in contract negotiations.
  • Contract negotiations to keep projects below projected estimating costs.
  • Develop forecasts and participate in contract negotiations.
  • Developed contract documentation including statement of work (SOW), technical evaluation of proposals, and supported contract negotiations.
  • Contract negotiations with various vendors in the day to day operations of company building needs.
  • Developed cost proposals, statements of work, budgets, schedules, and contract negotiations.
  • Oversee and facilitate RFP and contract negotiations with installation partners and 3 party consultants.
  • Led hard-hitting contract negotiations with vendors, cutting expenses by $125K annually.
  • Led contract negotiations for material handling equipment, packaging supplies, construction and 3rd party labor provider Project completed 09/15/2015
  • Develop project deliverables; prepare bid documents; perform contract negotiations; and review and approve contract scopes.
  • Collaborated with the CEO and oversawcontract negotiations for major video game corporations in Japan.

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44. Cost Analysis

low Demand
Here's how Cost Analysis is used in Operations Project Manager jobs:
  • Conducted appropriate research and cost analysis studies pertaining to agency spending.
  • Performed yearly cost analysis and prepared the firm-wide operational budget.
  • Reviewed cost analysis and contracts of final construction documents.
  • Conducted cost analysis on every aspect of the business from standard hours in the shop to overall cost of the aircraft.
  • Conducted cost analysis of equipment through different vendors providing the customer a cost effective purchase without compromising specs and standards.
  • Cost analysis of RFQ's to ensure the client is getting the best price for equipment and services.
  • Created budgets monthly, performed cost analysis and reviewed profit and loss based on monthly and quarterly reports.
  • Managed material purchases, inventory control for obsolesce, project budgeting and project cost analysis.
  • Performed project tracking, scheduling, cost analysis, invoicing, reports, and budgeting.
  • Cost Analysis to Maintain Positive ROI, Developed Accounting Controls and Payroll System Practices.
  • Experienced in problem solving, report writing, cost analysis, and project management.
  • Assist in Collecting HR data for Cost Analysis to determine ROI for Departmental outsourcing.
  • Performed ongoing cost analysis that resulted in delivering project $50K under budget.
  • Perform job cost analysis, man hour analysis.
  • Review cost analysis and reporting.
  • Conducted a cost analysis project.
  • Perform technical analysis and evaluation of existing facilities and equipment Wrote comparative cost analysis and compatibility with related processes or systems.
  • Supported Business Solutions in the way of professional knowledge, cost analysis, layout designs and project timelines.
  • Experience with submittals, take-offs, quantity tracking, cost analysis, and project coordination.
  • Created cost analysis documents to maintain operational efficiencies

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45. Sdlc

low Demand
Here's how Sdlc is used in Operations Project Manager jobs:
  • Implemented automated processes to manage enhancement projects from request through production release through SDLC methodologies.
  • Defined and implemented SDLC Methodology for waterfall and iterative/Agile development.
  • Led 30,000 man-hour SDLC automation project, including resource capacity planning and allocation in the US, Europe and Asia.
  • Established Retail Finance, ILC & CRE model setup in various environments with approvals for various phases in SDLC.
  • Guided the SDLC process from the collection of customer requirements to configuration, testing through Go-Live.
  • Well versed in ERP and Product implementation utilizing SDLC, Agile, Scrum and Waterfall Methodologies.
  • Coordinate with Software Development and QA for full SDLC and UAT schedule, expectations and requirements.
  • Managed new product deployment of projects for Operations department PMO using Agile SDLC methodology.
  • Monitored On-Shore/Off-Shore delivery process and practiced Microsoft Dynamics AX 2012 SDLC process.
  • Worked with cross-functional teams involved in the application development during the SDLC.
  • Support the development of portfolio management application through the full SDLC.
  • Service launch encompassed the full SDLC using the waterfall method.
  • Manage portfolio of client maintenance projects using robust SDLC methodology.
  • Tracked software customization, defects and issues via SDLC.
  • Managed multiple software implementations through full SDLC.
  • Used SDLC to manage projects.
  • Streamline processes to support most efficient fulfillment workflow for team to standardize and control its environment, incorporating experience with SDLC.
  • Utilized SDLC methods to manage the successful implementation of Emphasys Elite CRM software.
  • Facilitated clear and concise communication amongst stakeholders during all stages in the SDLC.
  • Adopted SDLC, RPD, Waterfall and Agile methodologies).

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46. UAT

low Demand
Here's how UAT is used in Operations Project Manager jobs:
  • Co-facilitated aquatic vegetation surveys and chemical treatments to remove aquatic vegetation from lakes and ponds.
  • Evaluated automatic software distribution software products for a corporate wide online DATA Storage Management System.
  • Evaluated the effectiveness of information operations during the decision making process, and throughout operations.
  • Evaluated software, presented analyses, and made recommendations for optimizing operating systems.
  • Co-managed and evaluated input-production-output quantities, using SAP and Excel.
  • Created training database that evaluated competency of operators.
  • Instituted weekly cell meetings to evaluate and prioritize suggested improvements in products and assembly as part of a new TQM process.
  • Evaluated and re-scoped IS requirements for the Strategic Co-branding Initiative (SCI) content management system (CMS) project.
  • Evaluated the given problem, situation and crisis; investigate for solutions using data analysis practices and prepare analysis reports.
  • Analyzed policies, procedures, practices, methods, and techniques to evaluate records management program effectiveness.
  • Sourced and maintained contracts with service providers, conducted performance evaluations, and identified cost reductions.
  • Acted as Primary Sales Consultant via phone, email, and during on-site evaluations.
  • Consulted with customers, evaluated the situation, and implemented remedies.
  • Supervised operations staff of four employees, and conducted yearly evaluations.
  • Develop test cases and perform UAT on system enhancements.
  • Evaluated and validated data from various sources.
  • Monitored social media outlets for information and situational updates.
  • Managed inbound and outbound calls Help in recording, evaluating & preparing reports on each agent.
  • Process invoicing for Special Ops division * Seek and evaluate new sub-contractors for talent pool.
  • Prepare contractual documents for MEASURE Evaluation Futures Group, (CAs, PSC agreements, Letter agreements, ect.)

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47. Annual Budget

low Demand
Here's how Annual Budget is used in Operations Project Manager jobs:
  • Organized and conducted necessary client and account-related project meetings including conference calls, annual budgeting and planning meetings.
  • Meet financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures.
  • Provided budgetary input for annual budget and salary increases.
  • Developed and managed annual budgets.
  • Prepared and managed annual budgets for P&L reporting and capital equipment, including employee performance reviews and coaching.
  • Controlled and tracked annual budgets and expenses of $1.5 Million through frequent job cost analysis.
  • Performed all personnel management functions and managed $4MM annual budget with P&L responsibility.
  • Managed and coordinated 15 international operations with a total annual budget of $18M.
  • Helped the clients control and manage finances, and plan their annual budget.
  • Managed a ~$1 million company annual budget, and all operations.
  • Managed annual budget of over $1.2mm for repair and maintenance of equipment.
  • Compiled annual budgets, monthly profit and loss statements and productivity reports.
  • Managed 14 direct reports and an annual budget of $8.5M.
  • Drive organization's annual budget planning and expense monitoring.
  • Established annual budget and tracked expenses.
  • Manage a $130K annual budget.
  • Produce quarterly and annual budget forecasts.
  • Prepare monthly and annual budgets.
  • Played an integral role in controlling the annual budget of $40M by reducing overtime and increasing efficiencies by 40%.
  • Analyze utility usage and cost; identify trends, forecast annual budgetary needs (approx.

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48. Project Timelines

low Demand
Here's how Project Timelines is used in Operations Project Manager jobs:
  • Plan and schedule project timeliness.
  • Interfaced frequently with interdepartmental personnel and external partners regarding project timelines and objectives to ensure full compliance throughout project life cycles.
  • Collaborate with cross-functional team members and management to establish project timelines that are consistent with corporate goals.
  • Developed client relationships to establish requirements, validate project timelines, and insure budget was consistently met.
  • Meet/exceed project timelines; support overall cross-functional department objectives by providing project management support.
  • Planned projects, developed project timelines and work breakdown structures and performed scope verification
  • Provide assistance to responsible persons in maintaining project timeliness and deliverables.
  • Established project timelines, sourced/selected vendors and purchased materials.
  • Schedule studio activity in accordance with project timelines.
  • Managed assigned project timelines and budgets within the USAF Theory of Constraints program for the 412 Test Management Group.
  • Track and Manage: contracts, estimates, and current project timelines, budgets and milestones to ensure profitability.
  • Schedule, coordinate and verify installation and upgrade efforts while managing purchase orders, project timelines and services.
  • Develop project timelines and create production schedules for all cross-functional teams for all of MCOM.
  • Project Control: Ensure that project timelines are met and project remains 'within scope'.
  • Communicated with internal staff regarding project timelines, budgets and costs.
  • Planned and scheduled project timelines and milestones using appropriate tools.
  • Utilized MS Project to track project timelines and milestones.
  • Manage project timelines - both coax and fiber projects.
  • Functioned per project timelines, metrics, and deliverables to align with project plans and corporate goals.
  • Maintained direct customer relations to ensure of our deliverables had the necessary resources to meet project timelines.

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49. Training Programs

low Demand
Here's how Training Programs is used in Operations Project Manager jobs:
  • Championed change management initiatives, provided configuration management support, and facilitated training programs to maximize the potential of staff.
  • Managed 12 Distribution & Manufacturing start up operations, including developing training programs for existing and new operations.
  • Developed and maintained comprehensive training programs that successfully prepared and qualified personnel for critical assignments.
  • Authored mandatory documentation which organization later adopted with other training programs.
  • Designed, developed and administered training programs which enhanced processes.
  • Design and deliver e-Learning and classroom communication training programs.
  • Coordinated safety and training programs for installation department.
  • Manage facilitation of training programs conducted globally.
  • Established corporate documentation and training programs.
  • Designed and managed technical training programs.
  • Manage product launches, field marketing, training programs, print and video pieces for clients in the automotive industry.
  • Develop goals and objectives for staff members, and implement procedures and training programs to meet these goals and objectives.
  • Developed wrote and publish multiple training programs, communications strategies, helping organizations succeed though team-building, and strategic planning.
  • Produced technical documents, and developed training programs as well as provided training.
  • Organized and developed new in-house training programs for program and operations staff.
  • Developed and implemented training programs for 65 employees.
  • Implement employee safety and training programs.
  • Developed and implemented training programs for newly hired Branch Managers, Material Coordinators, and Service Coordinators that was utilized companywide.
  • Implemented multi-million dollar projects resulting in the acquisition of foreign military aircraft used for international training programs.
  • Increased productivity of Employees by: Establishing/writing and implementing employee software training programs.

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50. SME

low Demand
Here's how SME is used in Operations Project Manager jobs:
  • Completed Process assessment and documented requirements and strategic imperatives for Sales Forces Automation Project.
  • Company SME managing data security projects for customers.
  • Field assembly utilized around 150 additional tradesmen.
  • Counseled employees and clients on pertinent employment issues and risks, including co-employment, discrimination, sexual harassment and disciplinary actions.
  • Acted as SPOC (single point of contact) and SME (subject matter expert) for inquiries regarding customer enhancements.
  • Provided Organizational Performance Assessments to the commander on a weekly basis on Personnel, Training, Equipment and Unit Readiness Capabilities.
  • Utilized market-level knowledge, competitive assessments and channel analysis to identify each client's needs and address industry channel obstacles.
  • Developed and Monitored OSHA Safety and Accident Prevention Plans as well as Infection Control Risk Assessments (ICRA).
  • Trained consultants in Asia and North American markets on performance assessment, performance monitoring, and performance testing programs.
  • Evaluated the overall exposure to the organization through an assessment of the operational and technological risks behind an incident.
  • Scheduled sewer maintenance tasks, approved work orders, and was responsible for performance assessment of technicians.
  • Served as project resource for completion of FMEA s, compliance risk reviews and project transitions assessments.
  • Supervised 1 Project Manager, 1 Office Manager, 3 Superintendents and several company craftsmen.
  • Provided leadership in the areas of curriculum, instruction, assessment and planning.
  • Provided Regulatory SME support to resolve audit issues that resulted in compliance violations.
  • Served as SME for product demonstrations in board and local government meetings.
  • Formulated situational assessments based on few data points in time sensitive situations.
  • Relocated to Cupertino to project manage the assessment, design and build-out of EMEIA and APAC/China HR HelpLines.
  • Conduct Fuel and Fuel System Assessments of mission critical stored fuel at hospitals and data centers.
  • Developed analytical reports for quality programs, workflow assessments, implement process improvement strategies.

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20 Most Common Skill for an Operations Project Manager

Project Management32.5%
Ensure Compliance10%
Customer Service8.7%
Human Resources5.5%
Logistics5.3%
Process Improvement5.1%
Business Requirements4.2%
Status Reports3.7%

Typical Skill-Sets Required For An Operations Project Manager

RankSkillPercentage of ResumesPercentage
1
1
Project Management
Project Management
24.8%
24.8%
2
2
Ensure Compliance
Ensure Compliance
7.7%
7.7%
3
3
Customer Service
Customer Service
6.6%
6.6%
4
4
Human Resources
Human Resources
4.2%
4.2%
5
5
Logistics
Logistics
4%
4%
6
6
Process Improvement
Process Improvement
3.9%
3.9%
7
7
Business Requirements
Business Requirements
3.2%
3.2%
8
8
Status Reports
Status Reports
2.8%
2.8%
9
9
Oversight
Oversight
2.7%
2.7%
10
10
Daily Operations
Daily Operations
2%
2%
11
11
Business Development
Business Development
1.7%
1.7%
12
12
Business Units
Business Units
1.7%
1.7%
13
13
New Construction
New Construction
1.7%
1.7%
14
14
Cost Savings
Cost Savings
1.5%
1.5%
15
15
ERP
ERP
1.4%
1.4%
16
16
Management System
Management System
1.3%
1.3%
17
17
Technical Support
Technical Support
1.3%
1.3%
18
18
Osha
Osha
1.3%
1.3%
19
19
Sharepoint
Sharepoint
1.2%
1.2%
20
20
Sigma
Sigma
1.2%
1.2%
21
21
Risk Management
Risk Management
1.2%
1.2%
22
22
Inventory Control
Inventory Control
1.1%
1.1%
23
23
KPI
KPI
1%
1%
24
24
New Product Development
New Product Development
1%
1%
25
25
Internet
Internet
1%
1%
26
26
Direct Reports
Direct Reports
1%
1%
27
27
QA
QA
1%
1%
28
28
Business Operations
Business Operations
1%
1%
29
29
Special Projects
Special Projects
0.9%
0.9%
30
30
Day-To-Day Operations
Day-To-Day Operations
0.9%
0.9%
31
31
CRM
CRM
0.9%
0.9%
32
32
PMO
PMO
0.9%
0.9%
33
33
Executive Management
Executive Management
0.9%
0.9%
34
34
RFP
RFP
0.9%
0.9%
35
35
Real Estate
Real Estate
0.8%
0.8%
36
36
Staff Members
Staff Members
0.7%
0.7%
37
37
Resource Allocation
Resource Allocation
0.7%
0.7%
38
38
SQL
SQL
0.7%
0.7%
39
39
R
R
0.7%
0.7%
40
40
ISO
ISO
0.6%
0.6%
41
41
Project Requirements
Project Requirements
0.6%
0.6%
42
42
ROI
ROI
0.6%
0.6%
43
43
Contract Negotiations
Contract Negotiations
0.6%
0.6%
44
44
Cost Analysis
Cost Analysis
0.6%
0.6%
45
45
Sdlc
Sdlc
0.6%
0.6%
46
46
UAT
UAT
0.6%
0.6%
47
47
Annual Budget
Annual Budget
0.6%
0.6%
48
48
Project Timelines
Project Timelines
0.6%
0.6%
49
49
Training Programs
Training Programs
0.6%
0.6%
50
50
SME
SME
0.5%
0.5%

92,166 Operations Project Manager Jobs

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