An operations project manager is responsible for monitoring the performance of the project team, ensuring that the operations meet the clients' standards and internal regulations with maximum productivity and efficiency. Operations project managers manage the department's budget and allocate materials and resources accurately, maintaining a record of expenses and costs forecasting. They coordinate with the clients, discussing project adjustments or additional tasks as needed, and lead project execution and deliverables by determining the team's needs and concerns, and enforcing strategic procedures.

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Operations Project Manager Responsibilities

Here are examples of responsibilities from real operations project manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage resource allocation to help maximize ROI and focus on the division's strategy.
  • Manage operational programs that include the introduction and preparation for the manufacture of new products, design enhancements and OEM deviations.
  • Manage elaborate software implementation projects relate to national convenience store/gas station point of sale (POS) technology.
  • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
  • Reduce emergency department length of stay: participants reduce time to admit patients by 90 minutes.
  • Assist with providing best practices for the PMO base on previous positions that include PMO set up and interaction.
  • Facilitate improvements to the functionality of ERP system user interface.
  • Perform cost-benefit analysis reports for additional functionality to the ERP system.
  • Create scorecards to reflect overall performance on rationalization programs per PMO standards.
  • Analyze patient charts and overall utilization management of patients weekly with multidisciplinary team.
  • Automate vendor oversight reports for senior management, resulting in significantly improve visibility and timeliness of critical business information.
  • Facilitate a critical transformation of the compensation structure by moving document approval to SharePoint for ease of collaboration and editing.
  • Maintain operational readiness through initiative oversight and provide regular reporting and maintain ongoing communications to senior management, stakeholders and sponsors.
  • Create and execute warehouse logistics project plans including unloading, receiving, case per unit performance productivity, and operations set-up.
  • Develop SharePoint tool to track outstanding issues and change items for business-own and 3rd party applications responsible for brokerage operations processes.

Operations Project Manager Job Description

When it comes to understanding what an operations project manager does, you may be wondering, "should I become an operations project manager?" The data included in this section may help you decide. Compared to other jobs, operations project managers have a growth rate described as "as fast as average" at 6% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of operations project manager opportunities that are predicted to open up by 2028 is 150,600.

An operations project manager annual salary averages $90,352, which breaks down to $43.44 an hour. However, operations project managers can earn anywhere from upwards of $66,000 to $122,000 a year. This means that the top-earning operations project managers make $68,000 more than the lowest-earning ones.

Once you've become an operations project manager, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a general manager of operations, group manager, customer service/operations manager, and administrative operations manager.

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12 Operations Project Manager Resume Examples

Operations Project Manager Skills and Personality Traits

We calculated that 20% of Operations Project Managers are proficient in Project Management, Business Operations, and Risk Management. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Operations Project Managers that have these skills listed on their resume here:

  • Project Management, 20%

    Project management and application ownership of multiple global applications that support front office and back office applications for IBM Learning Delivery.

  • Business Operations, 6%

    Created partnerships, identified vendors and banking partners negotiated supplier agreements and credit terms to successfully launch business operations in Afghanistan.

  • Risk Management, 5%

    Facilitate thorough issue/risk management and provide oversight for on-time resolution/mitigation/escalation.

  • Process Improvement, 4%

    Directed a $1 million global project for the implementation of regulatory document and submission management system and document process improvement.

  • Business Process, 4%

    Procured project proposals automating business processes that significantly improved method of operation (mop) efficiency, employee productivity and morale.

  • Provide Management, 4%

    Provide management oversight and driving operational accountability through effective change management and leadership development process.

Some of the skills we found on operations project manager resumes included "project management," "business operations," and "risk management." We have detailed the most important operations project manager responsibilities below.

  • Arguably the most important personality trait for an operations project manager to have happens to be communication skills. An example from a resume said this about the skill, "top executives must be able to communicate clearly and persuasively" Additionally, other resumes have pointed out that operations project managers can use communication skills to "produced effective internal communications strategies and content, as well as training materials for areas of ownership. "
  • Another trait important for fulfilling operations project manager duties is leadership skills. According to a operations project manager resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here's an example of how operations project managers are able to utilize leadership skills: "headed interdisciplinary team leadership and technical expertise in product development programs. "
  • Operations project managers are also known for management skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a operations project manager resume: "top executives must shape and direct the operations of an organization" We also found this resume example that details how this skill is put to the test: "managed change control & configuration management data center upgrade to a fda cgmp validated san in a cmm level 2 environment. "
  • An operations project manager responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives need to identify and resolve issues within an organization" This resume example shows how this skill is used by operations project managers: "directed the selection of shelby systems as the erp solution. "
  • As part of the operations project manager description, you might find that one of the skills that might be helpful to the job is "time-management skills." A operations project manager resume included this snippet: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." This skill could be useful in this scenario: "decreased project completion time, reducing costs 15% by developing and streamlining multiple business processes and procedures. "
  • See the full list of operations project manager skills.

    Before becoming an operations project manager, 67.6% earned their bachelor's degree. When it comes down to graduating with a master's degree, 14.6% operations project managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most operations project managers have a college degree. But about one out of every eight operations project managers didn't attend college at all.

    Those operations project managers who do attend college, typically earn either business degrees or finance degrees. Less commonly earned degrees for operations project managers include management degrees or communication degrees.

    Once you're ready to become an operations project manager, you should explore the companies that typically hire operations project managers. According to operations project manager resumes that we searched through, operations project managers are hired the most by Oracle, Facebook, and Bank of America. Currently, Oracle has 231 operations project manager job openings, while there are 138 at Facebook and 94 at Bank of America.

    If you're interested in companies where operations project managers make the most money, you'll want to apply for positions at Meta, Google, and Apple. We found that at Meta, the average operations project manager salary is $128,520. Whereas at Google, operations project managers earn roughly $125,734. And at Apple, they make an average salary of $122,219.

    View more details on operations project manager salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at United States Army Corps of Engineers, Microsoft, and IBM. These three companies have hired a significant number of operations project managers from these institutions.

    In general, operations project managers fulfill roles in the technology and finance industries. While employment numbers are high in those industries, the operations project manager annual salary is the highest in the finance industry with $90,596 as the average salary. Meanwhile, the manufacturing and media industries pay $86,500 and $84,164 respectively. This means that operations project managers who are employed in the finance industry make 22.9% more than operations project managers who work in the technology Industry.

    The three companies that hire the most prestigious operations project managers are:

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    What General Manager Of Operationss Do

    General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

    In this section, we compare the average operations project manager annual salary with that of a general manager of operations. Typically, general managers of operations earn a $830 lower salary than operations project managers earn annually.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both operations project managers and general managers of operations positions are skilled in business operations, process improvement, and customer service.

    There are some key differences in responsibilities as well. For example, an operations project manager responsibilities require skills like "project management," "risk management," "business process," and "provide management." Meanwhile a typical general manager of operations has skills in areas such as "develop team," "financial statements," "payroll," and "continuous improvement." This difference in skills reveals how truly different these two careers really are.

    General managers of operations tend to reach similar levels of education than operations project managers. In fact, general managers of operations are 4.1% less likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

    What Are The Duties Of a Group Manager?

    Group Managers are employees who oversee a specific department, team, or any group in the company. They are usually tenured employees or industry experts. Group Managers oversee their team's performance and professional growth. They set clear, strategic goals for the team and create plans to reach these goals. They monitor the achievement of such goals and guide their team along the way. They also manage the team professionally. The coach team members train the employees if there are updates or new strategies and ensure that they remain engaged. They motivate their team to perform well and strive hard to reach group goals.

    Now we're going to look at the group manager profession. On average, group managers earn a $27,972 higher salary than operations project managers a year.

    A similarity between the two careers of operations project managers and group managers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "project management," "process improvement," and "customer service. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, operations project manager responsibilities are more likely to require skills like "business operations," "risk management," "business process," and "provide management." Meanwhile, a group manager might be skilled in areas such as "client relationships," "continuous improvement," "performance management," and "quality standards." These differences highlight just how different the day-to-day in each role looks.

    It's been discovered that group managers earn higher salaries compared to operations project managers, but we wanted to find out where group managers earned the most pay. The answer? The finance industry. The average salary in the industry is $135,074. Additionally, operations project managers earn the highest paychecks in the finance with an average salary of $90,596.

    In general, group managers study at similar levels of education than operations project managers. They're 0.2% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

    How a Customer Service/Operations Manager Compares

    A customer service/operations manager is primarily in charge of spearheading and overseeing the efforts of a customer service team, ensuring efficiency and client satisfaction. Their responsibilities include setting goals and objectives, establishing guidelines and schedules, managing the employees, creating new programs for customers, and developing strategies to optimize customer service operations. They may also participate in reaching out to clients through calls and correspondence, resolving issues promptly and professionally. Furthermore, as a manager, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations.

    The customer service/operations manager profession generally makes a lower amount of money when compared to the average salary of operations project managers. The difference in salaries is customer service/operations managers making $21,002 lower than operations project managers.

    While looking through the resumes of several operations project managers and customer service/operations managers we discovered that both professions have similar skills. These similarities include skills such as "process improvement," "customer service," and "logistics," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from operations project managers resumes, they are more likely to have skills like "project management," "business operations," "risk management," and "business process." But a customer service/operations manager might have skills like "payroll," "performance reviews," "customer care," and "credit card."

    Customer service/operations managers make a very good living in the finance industry with an average annual salary of $67,456. Whereas operations project managers are paid the highest salary in the finance industry with the average being $90,596.

    Customer service/operations managers typically study at lower levels compared with operations project managers. For example, they're 8.5% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.

    Description Of an Administrative Operations Manager

    An administrative operations manager spearheads and oversees a company's administrative operations, ensuring efficiency and smooth workflow. Among their responsibilities include setting goals and budgets, establishing guidelines and timelines, training staff, and developing strategies to optimize various departments' daily operations. Their responsibilities include performing inspections and assessments, conducting research and analysis, liaising with external parties, and presenting progress reports to higher-ranking officials. Moreover, an administrative operations manager must lead and encourage teams to reach goals, all while enforcing the company's policies and regulations.

    The fourth career we look at typically earns lower pay than operations project managers. On average, administrative operations managers earn a difference of $31,704 lower per year.

    While both operations project managers and administrative operations managers complete day-to-day tasks using similar skills like project management, business operations, and process improvement, the two careers also vary in other skills.

    Even though a few skill sets overlap, there are some differences that are important to note. For one, an operations project manager might have more use for skills like "risk management," "business process," "provide management," and "operations project." Meanwhile, some administrative operations managers might include skills like "payroll," "financial reports," "powerpoint," and "administrative operations" on their resume.

    Now, let's take a closer look at the financials in each career. The real estate industry tends to pay more for administrative operations managers with an average of $77,011. While the highest operations project manager annual salary comes from the finance industry.

    The average resume of administrative operations managers showed that they earn similar levels of education to operations project managers. So much so that the likelihood of them earning a Master's Degree is 3.0% less. Additionally, they're less likely to earn a Doctoral Degree by 0.3%.

    What an Operations Project Manager Does FAQs

    How Much Should An Operations Manager Be Paid?

    An operations manager should be paid $85,660 or higher. However, differences in pay rates can range from as high as $180,000 to as low as $50,000. The big discrepancy in salaries results from the differences in the operations manager's type of role from one industry to another.

    What Are The Duties Of A Project Manager?

    The duties of a project manager are to oversee all aspects of the project lifecycle, from conception, planning, execution, monitoring, and completion.

    In order to accomplish this, project managers use various project management software (e.g., Asana, Mondays, Smartsheets) and employ proven project management methodologies (e.g., SCRUM, Agile) to help ensure the best possible outcomes for the project.

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