Operations project manager work from home jobs

Contract Role: Project Manager (Collaborator) Type: Contract Role (Collaborator, not full-time employee) Firm: Lammey + Giorgio (L+G) About Us Lammey + Giorgio (L+G) is not your father's architecture firm. We're a future-forward practice built on the belief that every project should deliver a measurable Return on Architecture™ (ROA) - for clients, communities, and the people who use our spaces. We're growing and seeking a Project Manager collaborator who can step into a leadership role on a contract basis and own projects from kickoff to completion. The Role The Project Manager (contract collaborator) will serve as the owner of the project process, ensuring projects run smoothly, deliver on client expectations, and create tangible value. This is not a “check-the-box” PM role. It's about being accountable for outcomes and helping our team and clients see the bigger picture: the Return on Architecture™. Key Responsibilities Lead project delivery from planning to closeout - ensuring schedules, deliverables, and communications are on track. Own the day-to-day management of client relationships and consultant coordination. Anticipate issues before they arise and develop proactive solutions. Translate design intent and strategy into execution that delivers measurable outcomes. Facilitate collaboration across internal design staff, external consultants, and client stakeholders. Support proposal input, scopes, and schedules when new projects are initiated. Qualifications Proven experience in project management within architecture, engineering, construction, or related industries. Strong leadership and communication skills. Skilled in schedule management, budget awareness, and deliverable tracking. Comfortable owning outcomes, not just tasks. Familiarity with architectural or design processes a plus (architecture background helpful, but not required). Ability to think strategically and connect execution to client goals and value. Tech-savvy with collaborative platforms + project management tools. What We're Looking For A true collaborator who thrives in dynamic teams. Someone who will own the project - guiding it forward and ensuring success, not just reporting on status. A leader who understands architecture is about more than drawings - it's about delivering Return on Architecture™ (ROA). Flexibility to work remotely, with some availability for East Coast meetings. What We Offer Contract role with flexible engagement (project-based). Work on meaningful, mission-driven projects. A collaborative environment where your leadership makes an impact. Alignment with a forward-thinking firm redefining how architecture creates value.

Our client, a mental health nonprofit, is seeking a Manager, Special Projects to manage various programs and partnerships! If you are looking for an engaging and partner-facing role and have proven non-profit/association experience, apply now! About the Job: Manage aspects of mental health awareness educational programs for to the construction and/or firearms industries. Collaborate with internal and external program partners. Present at meetings and conferences, and deliver educational programming on a regular basis to partners in the construction industry. Provide ongoing content review and updates, including collaborating with the Communications team on developing promotional materials for a variety of media outlets. About You: 2+ years of nonprofit/association programmatic experience is required; familiarity with the construction industry is ideal. Bachelors degree required. Relationship-builder who is driven to engage with various stakeholders. Skilled multitasker with strong organization skills and ability to adjust priorities. Bilingual in Spanish is a plus. About the Position: Salary range of $70K-$78K, depending on experience. Comprehensive benefits package. This role is fully remote; applicants must be based in the United States and able to work in EST; occasional travel to events will be required. Opportunity to join an impactful mission with a dynamic and growing team! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

The entry level Project Manager role is responsible for leading, managing, and tracking project activities. The candidate is expected to manage customer expectations, provide project reporting and documentation, and promote collaboration among stakeholders. Ensure that the project goals and objectives are met within the planned scope, schedule, and cost. The person will handle decision-making and liaison with the project sponsor. RESPONSIBILITIES: Oversee and lead projects in a traditional waterfall and/or Agile project environment. Develop the project plan and schedule including tmelines, milestones, and resources Lead project meetings to achieve desired objectives and outcomes. Create applicable project deliverables and deliver reporting. Ensure project aligns with PMO guidelines, policies, and standards. Identify project risks and develop effective mitigation plans. Implement measures to ensure utmost quality of project deliverables. QUALIFICATIONS: A Bachelor's Degree with a major in Business, Marketing, Computer Science, Engineering, Accounting, Finance, Psychology, or other related discipline is preferred. Proven problem solving, negotiation, organizational, and time management skills. Good oral and written communication skills. Basic computing knowledge. WE OFFER: Flexibility to work remotely Positive and team-oriented work environment Attractive Salary Package (65K 90K) TRAINING PROCESS: 5 weeks online training Hands-on industry standard training experience Training start date: Friday July 18th, 2025 (starts 6pm EST) 2 days training schedule (Friday 6pm 8pm and Saturday 10am 1pm EST) Simulated case studies and real project examples Send resume to to apply. You may also contact us at ************. COMPANY DESCRIPTION TBS Solutions LLC is a fast-growing Information Technology and Business services company. We are the go-to Business Analysis, Project Management, and Agile Scrum professionals in the DMV area. We have many years of remarkable industry knowledge and experience that will help you realize your dreams of securing a profitable and sustainable career with a bright future.

For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism. The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies. Operations Manager tasks include but are not limited to: Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records Manage and coordinate book inventory and shipments Troubleshoot issues with infrastructure systems as they arise Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems Recommend solutions and manage the new systems once established Provide basic tech support for staff Assist with administrative aspects of hiring fellows and staff Qualifications At least 5 years of experience in operations administration, contact management, and payment systems In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth Excellent communication skills A sense of humor and ability to roll with the punches Term This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025. Compensation $85,000 annual salary plus a generous benefits package including: Employer contribution toward medical, dental, and vision premiums Up to $2,000 annual reimbursement for non-covered medical expenses Designated federal and Jewish holidays off 20 vacation days plus 12 flexible days of paid time off Up to $1,000 annual professional development support Up to $1,000 annual childcare coverage reimbursement for work-required travel

Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Project Manager to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The client requires the services of a Technical Project Manager, hereafter referred to as Candidate, who meets the general qualifications for this role and the specifications outlined in this document for the client. The Worker will lead cross-functional teams through the execution of complex technical projects, including the GIS migration to Azure cloud initiative. This role requires strong experience managing enterprise-level projects involving GIS Enterprise and Azure cloud environments, software development(.NET), DevOps practices, and spatial data integration. The Candidate will be responsible for delivering multiple projects on schedule and within budget by applying project management best practices, ensuring scope alignment, managing stakeholder expectations, and tracking project risks and issues. The ideal candidate will have technical acumen to understand architecture and integration efforts and provide oversight across SDLC phases using Agile methodologies. ESSENTIAL FUNCTIONS: Project Management: Lead the end-to-end management of GIS Enterprise and Geodatabase migration and Azure-based technical initiatives. Stakeholder Engagement: Facilitate communication between technical teams, business units, and leadership to ensure alignment. Technical Oversight: Understand and manage technical solution roadmaps in Azure, including DevOps CI/CD and software integration strategies. Agile Delivery: Apply Agile methodologies (Scrum/Kanban) to drive sprint planning, backlog grooming, and delivery milestones. Risk Management: Proactively manage project risks, issues, dependencies, and mitigation strategies. Performance Monitoring: Oversee quality assurance and monitor solution performance in collaboration with technical leads. Documentation: Ensure the creation and maintenance of key project documents such as charters, plans, reports, and dashboards. Compliance: Support client's regulatory obligations in the Oil, Gas, and Energy sector through disciplined delivery and documentation. Qualifications Minimum (Required): Graduation from an accredited four-year college or university with a degree in computer science or a related field 8 years of: Experience managing SDLC-based projects using Agile/Scrum Strong leadership and ability to manage cross-functional technical teams Experience with resource planning, project budgeting, and vendor coordination Excellent communication, presentation, and reporting skills Highly organized and able to manage multiple projects at once and meet deadlines Extensive skill in effective verbal and written communications with stakeholders 6 years of: Experience in Technical project management for cloud-based (Azure preferred) enterprise initiatives Familiarity with Azure DevOps, CI/CD, and related tools and workflows Experience managing or coordinating projects involving .NET Core, C#, SQL Server Experience in creating project plans, dashboards, Gantt charts, and executive status reports Meticulous attention to detail with an ability to produce high-quality work in a dynamic environment 5 years of: Experience as project manager, Working with ESRI GIS products, ArcGIS Pro, ArcGIS Online, ArcGIS Server web services, geospatial databases (e.g. Oracle spatial, SQL Server, Azure DevOps) Preferred (Optional): 6 years of: Experience with mainframe modernization or transformation projects (added advantage) Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top law firm seeks an eDiscovery/Litigation Support Specialist. RCA is a plus. Law firm experience is required. This role is fully remote. Great firm and work in a large team of eDiscovery professionals. Position involves: Relativity and RelOne Managing the EDRM Working with case teams Providing support to attorneys and paralegals in Relativity Managing vendors Salary ranges from $140-150K plus OT.

📌 Job Opening: Virtual Project Manager - Remote (Home Office) Position Type: Full-time We are seeking a Virtual Project Manager who is organized, proactive, and detail-oriented to support and coordinate projects remotely. This role involves managing communication, workflows, scheduling, and team coordination to ensure smooth operations and timely completion of tasks. Key Responsibilities Coordinate and manage projects remotely, ensuring deadlines and deliverables are met. Communicate daily with teams, clients, and vendors via phone, email, and online platforms. Schedule deliveries, dispatch services, and track project progress. Organize documentation, reports, and project records. Monitor KPIs, update dashboards, and prepare performance summaries. Identify operational challenges and propose improvements. Provide administrative support as needed for ongoing projects. Requirements Previous experience as a Project Manager, Virtual Assistant, Coordinator, or similar remote role. Excellent organization and multitasking abilities. Strong communication and problem-solving skills. Comfortable using online tools (Google Workspace, CRM platforms, spreadsheets, etc.). Reliable internet connection and a quiet workspace. Bilingual: Intermediate English and Spanish required. We Offer Competitive salary based on experience. 100% remote position with flexible working hours. Professional growth opportunities. Supportive and collaborative work environment.

MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we've built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we're hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You'll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools Track and enforce performance standards across shifts and regions Surface issues and solutions before they escalate with no need for micromanagement Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: Richpanel (CRM) Shopify (DTC) Recharge & Checkout Champ (subscriptions) Stripe (payments) Slack, WhatsApp (team communication) KPIs You Will Own: Trustpilot Score: 4.5+ CSAT Score: 4.0+ First Response Time: Under 8 hours Oldest Ticket: Under 1 day Agent Output: 80+ tickets/day per agent Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: 5+ years leading CS teams of 30-100 agents in high-volume eCommerce or subscription brands Proven success managing internal teams and outsourced BPOs Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch Tactical operator who personally reviews tickets and holds the team to high standards Past experience turning around underperforming teams or CS orgs Strong communicator with direct, proactive leadership style Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: Career-defining opportunity to lead a CS transformation from the inside out Zero corporate red tape with full autonomy and direct access to founders Massive ownership over outcomes in a growing company High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: You avoid hard conversations or shy away from accountability You need layers of direction before taking action You want to sit at a strategic level without doing hands-on leadership You get overwhelmed by speed, growth, or changing priorities You'd rather manage status quo than drive real change How to Apply: If you're an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity.

Job Description About the Role: Steer Health is a mission-driven company that is transforming the healthcare experience with AI-powered patient engagement and practice automation. We are seeking a highly experienced and strategic Director of Customer Success to lead and scale our Customer Success team. You will be responsible for building a world-class post-sales organization, defining our customer success strategy, and ensuring our early-stage healthcare customers achieve their desired outcomes. This is a critical leadership role that will directly influence our retention, expansion, and long-term growth. What You'll Do: Customer Success Leadership Build, scale, and lead the Customer Success organization, including Customer Success Managers, Implementation Specialists, and Support staff. Set a clear vision, define roles and career paths, and foster a culture of accountability, collaboration, and excellence. Establish consistent processes and methodologies for onboarding, training, success planning, and client engagement. Serve as an executive sponsor for strategic accounts, ensuring alignment between customer objectives and Steer Health's solutions. Optimize for Growth Design and execute data-driven strategies to deepen product adoption across Steer Health's suite of solutions, ensuring customers unlock maximum value. Develop playbooks and success frameworks that identify cross-sell and upsell opportunities within existing accounts. Partner with Sales to drive account expansion and maximize Net Revenue Retention (NRR). Collaborate with Product and Marketing teams to capture customer feedback, identify feature gaps, and co-create adoption campaigns. Implement lifecycle strategies to reduce churn risk and extend customer lifetime value (CLV). Customer Engagement & Retention Lead customer journey mapping to ensure a consistent and seamless experience from onboarding through renewal. Build strong relationships with executives and decision-makers in client organizations, positioning Steer Health as a trusted advisor. Monitor customer health scores, usage patterns, and engagement data; proactively address risks with targeted interventions. Drive customer advocacy by fostering referenceable clients, case studies, and participation in community forums or events. Ensure high renewal rates through structured QBRs, success reviews, and proactive engagement strategies. Operational Excellence Define and manage KPIs for Customer Success, including adoption metrics, retention rates, NRR, CSAT, and time-to-value. Oversee the implementation of systems, tools, and automation (e.g., CRM, CS platforms) to support scale and efficiency. Analyze customer trends, churn drivers, and expansion opportunities; use insights to refine strategy and execution. Partner with Finance and Operations to forecast renewals, expansions, and churn with accuracy. Continuously refine processes to increase efficiency, scalability, and the impact of the CS team. Requirements Experience: At least 5+ years of experience in a customer success leadership or management role, with a proven track record of managing and growing a team of CSMs. Industry Expertise: Strong experience in the healthcare or health-tech industry, with a deep understanding of the unique challenges and opportunities in the space. Startup Mindset: Demonstrated experience working in a fast-paced, early-stage startup environment. You should be comfortable building processes from scratch and thriving in ambiguity. Skills: Exceptional communication, leadership, and analytical skills. Proven ability to influence stakeholders and drive results. Benefits Impactful Work: Help hospitals and health systems use technology to improve care delivery and operational outcomes High Ownership: You'll be the strategic lead and go-to contact for some of our most important customers Startup Agility: Join a nimble, collaborative team where your ideas and initiative will shape how we grow Flexibility: Fully remote role with flexible hours and strong autonomy Career Growth: Significant opportunity to grow your career as Steer scales Insurance - Health, Dental and Vision

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success. About The Wilshire Group The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability. Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table. Epic Implementation Executive Project Manager Full-Time or Contract | Remote with Travel | Senior-Level | $90.00-$100.00 per hour Position Summary We are seeking an accomplished Epic Implementation Executive Project Manager with deep expertise in healthcare IT, revenue cycle operations, and full-life-cycle Epic implementations. This leader will oversee complex enterprise Epic projects, drive integrated workflow improvements, and serve as the strategic liaison between operations, clinical teams, and IT. The ideal candidate brings hands-on experience directing Epic build, testing, training, deployment, and optimization across large health systems-ensuring programs remain on time, on budget, and aligned with organizational goals. Key Responsibilities Provide executive-level leadership for Epic implementation and optimization initiatives across hospital and ambulatory environments. Direct all phases of Epic project lifecycle: assessment, design, build, testing, go-live, stabilization, and long-term optimization. Lead revenue cycle, HIM, coding, and documentation workflows through integrated Epic and third-party system deployments. Develop and execute comprehensive project plans, ensuring alignment across operational leaders, IT analysts, and vendor partners. Manage cross-functional teams, including analysts, business SMEs, operations leaders, and clinical partners. Oversee governance, communication plans, risk mitigation, scope management, resource allocation, and executive reporting. Serve as key liaison between operations and IT, translating business needs into technical design and system configuration. Conduct operational workflow assessments, identify underutilized functionality, and guide optimization to improve performance. Manage third-party integrations such as 3M 360, coding products, claim attachment systems, and payer platform tools. Ensure regulatory compliance across HIM, documentation, coding, correspondence, and revenue cycle functions. Lead multi-site Epic go-lives, including readiness assessments, command center planning, end-user training strategy, and post-live stabilization. Qualifications 10+ years of healthcare IT and Epic implementation experience. 10+ years of consulting experience leading enterprise Epic or health information system deployments. Successful track record managing multi-hospital Epic implementations and workflow redesign across HIM, coding, CDI, billing, charging, and revenue integrity. Deep expertise with integrated workflows spanning revenue cycle, HIM, clinical documentation, and operational leadership. Strong organizational, communication, and stakeholder management skills. Experience directing multimillion-dollar projects for academic medical centers, community hospitals, and integrated health systems. PMP certification required; Epic HIM/Coding/ROI and Revenue Integrity certifications strongly preferred. Proven success managing SCRUM/Agile-based projects and vendor relationships. Representative Areas of Expertise Epic HIM Deficiency Tracking, HIM Hospital Coding, HIM Release of Information Resolute Professional Billing Revenue Integrity (Charge Capture & Coding) Revenue cycle project management & integrated workflow optimization HIM, PB/HB Coding, CDI, 3M 360/Single Path implementations EMPI cleanup, charge capture, documentation workflows, and billing automation Third-party system integration and large-scale project coordination Executive-level liaison between clinical operations and IT Ideal Candidate Profile Strategic and solutions-oriented leader with the ability to navigate across IT, operations, finance, and clinical environments. Skilled at re-engineering workflows, improving underutilized systems, and driving performance improvement. Adept at directing teams through complex, multi-year enterprise Epic programs. Excels in high-visibility roles where communication, relationship-building, and cross-functional coordination are essential. Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY's solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today's data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job Description: This is a full-time, professional exempt position. A Project Team Manager in this position will be responsible for overseeing the continued professional growth and development of a team of direct reports to accomplish organizational objectives. This role will work closely with the Acute, Enterprise, or Ambulatory Team Director on capacity planning and project resourcing. This role requires creative collaboration with our PMO, Sales, Data Migration, Data Engineering, and Product teams as well as managing external client needs. Essential Duties & Responsibilities: Oversee the successful implementation of complex EMR Migration and Data Archiving Solutions in the ELLKAY product suite. Provide leadership for the project team by coaching, mentoring and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Work with customers to develop a comprehensive data migration strategy including goals, extraction plans and validation of migrated data. Manage all aspects of multiple related projects to ensure overall success of the customer implementation. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence. Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one or more initiatives simultaneously. Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer. Be a change agent and assure new processes, procedures and standards are rolled out and adopted Demonstrate a functional acumen to support how solutions will address client goals. Understand interdependencies between technology, operations, and business needs. Set and manage appropriate expectations both internally and externally. Assist team members to overcome roadblocks, resolve issues that have been brought to their attention via an escalation process Collaborate and work with cross functional teams effectively, with a focus on organizational goals. Manage vendor relationship, creating processes and documentation, and roll out/training to team members. Serve as a subject matter expert and point of escalation for strategic vendor partnerships. Participate and drive innovation towards process improvement. Manage relationship with senior client contacts and other leadership to provide key leadership and oversight to large client implementations. Assist with new employee onboarding and training program. Evaluate and manage employee performance, conduct 1:1 meetings to monitor skills and motivation to foster a collaborative team environment. Manage team capacity by ensuring that each associate has a manageable workload, reallocating resources as needed, and forecasting future growth. Work with business team associates during pre-sales process by providing expertise and best practices on implementation and process Qualifications: Self-motivated, decisive, with the ability to adapt to change and competing demands. Exceptional ability to communicate professionally with people at all levels of the organization and external contacts both verbally and in writing. Demonstrated organization and planning abilities. Strong skills with critical thinking, attention to detail, problem solving and decision-making capabilities. Experience leading multiple large scale and multifaceted projects. Experience working on data migration projects. Knowledge and experience in clinic or hospital-based applications and workflows. Demonstrated success in managing and delegating in a team-based environment. Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance. Experience working with different data types or formats (e.g., ANSI, HL7, XML, CSV, etc) Education/Training/Experience Bachelor's degree in appropriate field of study or equivalent work experience. 5 years of related experience in healthcare industry. 5 + years of project management experience, including tracking and planning projects. 2+ years of experience managing and developing teams. Intermediate level of proficiency with MS Project, Excel, Visio and PowerPoint. PMP Certification preferred. Benefits: ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: Medical, Dental, and Vision benefits Employer-paid Life and LTD 401k w/ matching - once eligibility is met Work/life balance Paid Volunteer Program Flexible working hours Generous FTO Remote work options Employee Discounts Parental Leave Our awesome culture includes: Working with talented, collaborative, and friendly people who love what they do Professional growth within Innovation environment On site in HQ Free daily lunches Additional information At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit *************** ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Our mission is to improve health equity by expanding access to cancer precision medicine. About Trial LibraryTrial Library, Inc. is a venture-backed startup founded in 2022 focused on accelerating enrollment and retention to clinical trials with an AI-platform. Trial Library is a mission-driven health technology company dedicated to improving health equity in cancer care by expanding access to precision medicine through clinical trials. We work with community oncology sites, patients, and industry partners to ensure that clinical research is accessible, navigable, and inclusive. As a Clinical Associate Project Manager, you will work closely with the Chief Executive Officer, Chief Product Officer, Director of Operations, Provider Customer Success Manager, and Ally Navigation team to support Study Sponsors on the Trial Library Platform. This is a remote position. You will play a pivotal role in ensuring seamless communication and satisfaction between Trial Library and sponsor study teams (our customers). You will act as the main point of contact and manage relationships with study teams for activated clinical trials on the Trial Library platform. You will build strong relationships with sponsors with a focus on close collaboration with study teams to deliver timely reports and insights regarding Trial Library services. Your Responsibilities Serve as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, provide updates, and gather feedback Ownership of all sponsor study team inquiries and troubleshooting to support study teams when necessary Deliver timely reports and insights regarding Trial Library platform's services and performance for contracted clinical trials to sponsor study teams Bridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and services Oversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetings Communicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locations Demonstrate rigor in being detail oriented in reporting obligations to study teams Develop standardized pharma reporting procedures and best practices Oversee all written documentation sent regarding performance metrics to study teams Maintain up to date knowledge of Trial Library product offering for study teams Your Qualifications Excellent organizational and time management skills Excellent communication skills, oral and written Detail and process oriented Minimum 5+ years of professional experience in oncology clinical research Interact with internal and external customers with a high degree of professionalism Experience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities Demonstrate a bias towards action and seek to intervene before issues arise Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes Facilitate an analytical approach and use data to drive actions Agile and willing to adapt quickly in order to achieve desired outcomes Demonstrated ability to exercise autonomy in engagement of sponsors Our Core Values 1. Ally is our favorite moniker2. The most inclusive approach is worth the work3. Celebrate measurable improvements in equity outcomes4. Fearless advocates for belonging5. Incentives matter to stakeholders choosing our products6. Taking initiative is actually giving 7. We are accountable for the experience of patients and providers8. Empathy and humility are the real dynamic duo Trial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

TEECOM | We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to solve complex problems creatively? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $40+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional remote environment that will challenge you to learn and grow. TEECOM is one of the fastest-growing companies in the San Francisco Bay Area, with additional teams in New York City, the United Kingdom, the Pacific Northwest, Southern California, and Texas. Join us and make TEECOM even better. About the PositionAs a senior-level project management role, the Associate Principal - Project Manager II directs a team that works together to serve and develop long-term relationships with clients, enabling the team to win work, deliver those projects, and get paid for the work completed. This individual will manage resources and workload assignments, mentor and develop team members, review project financial metrics, identify and follow up on leads, ensure business processes are followed, conduct creative and engineering reviews, and help bring work into the team.Impact Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST. Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to succeed on their own as well as review, correct, and direct other technical staff to produce exemplary output (documents, etc.). Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project. Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team. Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work. Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm. Influence Lead by Example: Individual sets the example for the team by aligning their actions with their words. Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance. Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills. Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications. Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM's favor. Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges. Knowledge Knowledge of the AEC industry and the design and construction of technology systems such as telecommunications infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks. Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget. Large and complex construction projects ($500,000+ TEECOM fee) involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural, etc). Skills Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept. Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date. Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others. Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.). Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet. Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, Revit, AutoCAD MEP, Navisworks, Bluebeam Studio, etc.) to communicate and deliver work products. Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes. Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM's interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation. Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team. Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it. Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow. Essential Duties and Responsibilities Learn the building design process and the pursuit process Lead fee development, Professional Services Agreement (PSA) and Add Service Agreement (ASA) development, and project interview coordination Prep and attend pursuit interviews Lead fee negotiations with client Follow up on open pursuits Foster client relationships and fellow design team members and ensures all contact information and important discussions are documented in TEECOM's CRM Ask clients about other current or upcoming projects Develop additional business with client Attend client and/or industry events Lead projects and manage teams/contractors Translate a client's IT vision into a scope, schedule, and budget Serve as the interface between the client's IT and Facilities staff and the integrators and contractors Manage expectations with vendors and engineering staff Oversee the design and implementation of IT infrastructure and networks Document processes unique to the client; track decisions, project expenses, and schedule Travel around the U.S. visiting various client sites and overseeing implementation Attend or schedule client, construction, or design team meetings to gather or disseminate project requirements as it relates to technology (telecom, security, audiovisual, network) Manage project communications and information related to technology Track and manage all design decisions via design decision log Develop and track projects using MS Project, Primavera, and Asana Coordinate all technology implementation dates with clients, vendors, and construction team Coordinate, track, and manage all network equipment / owner furnished contractor installed (OFCI) equipment (desktop, network, Wifi, printers) as it relates to technology deployment Track installation of all contractor furnished contractor installed (CFCI) equipment (cabling, audiovisual, DAS) as it relates to technology Track and manage the technology design to meet project requirements Provide project master site schedule for major milestones (program, BOM, ROM, room ready, etc.) Procurement support (write RFP, BOM development, procurement management, quote review, delivery tracking) Develop and manage network patching matrices Coordinate move information between IT telecom and Facilities Communicate project status to IT owners from site-ready to go-live Provide project documentation to IT owners upon project completion Coordinate review of lessons learned upon project completion Provide weekly project status reporting to client Complete financial reconciliation (quotes vs. ROM) if requested Assist with recruiting efforts and the candidate experience Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team's success and collaboration Perform other work related duties as assigned Ensure timesheets/expenses/billing/invoices are accurate Achieve billed revenue target each quarter Identify, prepare, and secure authorization for Additional Services Agreement (ASA) when scope of the project deviates from the Professional Services Agreement (PSA) Meet project budgets and positively contribute to profitability Ensure that all client and design team due dates, submission dates, and completion dates are met What Success in this Role Looks Like Established as an internal mentor and guides less senior staff Manage successful internal project team (on time, on budget, positive client feedback) Gain repeat clients Quarterly reviews are completed on schedule Utilization equals 85% Average hours worked is between 40 and 50 hours per week Achieve goals from the Performance Plan each quarter Accounts Receivable (AR) over 90 days is less than 10% of the total AR Project stale dates are less than 3% in Vision Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration. Experience Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experience Minimum of ten years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projects Minimum of ten years experience with project management software Minimum of ten years in a consulting role Bluebeam Studio Microsoft Office 365 Suite G Suite Asana Certifications Project Management Professional (PMP) required Other industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus Your level will be evaluated and determined during the interview process. Please submit your resume and a cover letter. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. What's unique about this role? The Associate Project Manager (“Associate PM”) collaborates with a team of project managers, operational teams, and clients to implement and manage a variety of litigation support tasks to completion to meet client requirements and project deadlines. This position works as a member of a project management team (“pod”) to write up work orders that translate client requests into actionable instructions for internal operational teams and to monitor work progress through various operational departments to meet litigation project needs. This role works at the direction of Directors, Associate Directors, Senior Project Managers, and Project Managers to fill in work orders, track progress on jobs across teams, and communicate the status of those jobs internally and externally. What will this person do? Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows. Assist in project management tasks and take ownership on workflows designated as Associate PM tasks. Communicate proper expectations for scope and deadlines to internal and external stakeholders. Learn to analyze project requirements to effectively create and maintain project schedules by developing an understanding of project activities, sequences of events, dependencies, work effort, duration of tasks across departments, and associated resource requirements based upon the size of the queue. Provide support to project management team on project start-ups including kick-off call preparation and documentation of standards, as well as with project closure tasks such as final billing and data destruction. Provides support for all aspects of workflow coordination, including creation of work orders for tasks associated with data processing, hosting, and production; completing work order reviews to ensure accuracy and completeness of instructions; and conducting final check reviews before work product is released to clients. Under the supervision of more senior project managers, draft and manage internal and external project communications to effectively provide project information and deliverables. Perform other related duties as assigned. Bring your passion and together we will shine. It would also be great if you have the following: Bachelor's degree (Masters or JD a plus) Prior eDiscovery or legal experience a plus Project management experience or PMP certification a plus Good analytical and logical skills. Effective written and oral communication skills. Effective written and oral communication skills. Strong organizational skills and the ability to multitask. Proactive approach to problem-solving and the ability to anticipate client needs. Flexibility and adaptability to handle a changing and growing workload. Understanding of project management skills. Ability to foster positive and professional relationships at all levels internally and externally. Work Environment and Physical Demands Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. Lighthouse offers a quality comprehensive benefits package including, medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best-shine.

WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit *************** WHAT YOU GET TO DO This strategic leadership role oversees the delivery and continuous improvement of Resident Business, Remote Services (including Service Desk and IT Services), Global Plant Services, and Training across North America. The Director will drive operational excellence, standardization, and customer satisfaction while aligning with broader North American strategic goals in collaboration with Senior Leadership stakeholders. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and evolve the on-site and mobile service delivery model across North America, ensuring high performance, customer satisfaction, and alignment with strategic objectives. Oversee Service Desk teams and IT-enabled service platforms to ensure responsive, reliable, and scalable support for customer operations. Collaborate with global counterparts to maintain service standardization while driving operational success and innovation in North America. Lead the Training Team to implement technician development programs, enforce service standards across sites, and promote continuous improvement and reliability. Partner with executive leadership (VP/SVP/EVP) to support and execute North American service strategies. Drive KPIs, process improvements, and service innovation across all domains. Act as a senior escalation point for critical customer issues, ensuring timely resolution and proactive communication. Perform all other duties as assigned. WHAT YOU HAVE Bachelor's degree in Engineering, Business or related field required. MBA preferred. 10+ years of experience in industrial services, operations, or engineering leadership, preferably within the material handling or automation industry. Proven track record of leading large teams or cross-functional departments. Deep understanding of automated systems, conveyor technologies, robotics, and warehouse operations. Strong background in optimizing processes, managing budgets, and improving performance metrics. Experience with remote diagnostics, service desk operations, and IT-enabled support for automated systems. Familiarity with training and certification programs for technicians working on material handling systems. Skilled in navigating complex organizational dynamics. Exceptional communication skills-both verbal and written. Working Conditions and Environment: Authorization to work in the U.S. Up to 35% travel required (domestic and occasional international). Ability to obtain passport and travel to Europe and Canada Professional office etiquette is required at all times Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada) Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds. WHAT YOU WILL GET 2 remote days per week Half day Fridays A beautiful new, state-of-the-art, office complex in Kennesaw, GA Industry competitive compensation Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more! 401k with a very generous employer match and no vesting! Paid Vacation & Holidays Profit Sharing Paid Parental Leave Subsidized Daycare Tuition Reimbursement Pet Insurance Subsidized food delivery Monthly celebrations Quarterly employee events Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

The Associate A&E Project Manager is responsible for managing project data, project status calls, coordinating site visits with the project team, and on-site inspections, as well as project tracking, reporting, and accounting leading towards the successful implementation of Engineering projects. The ideal candidate will show high energy, be focused, result-oriented, comfortable building client relationships, and be a highly self-driven individual. You will be required to collaborate with a team of drafters/designers and teams from other engineering disciplines. All data for projects will be managed on a cloud-based platform that allows key stakeholders real-time access to information. The ability to manage multiple clients and projects simultaneously will be key. This position requires work both inside and outside the office environment. What Will You Do Coordinate work with internal A&E teams: Coordinate site walks with the construction team and subcontractors as requested by customers. Review projects and scope of work with both internal teams and subcontractors prior to project start. Continue to work with the internal team throughout project to mitigate any issues that may arise and to expedite answers to questions. Work with the construction manager to ensure all customer-required documentation has been gathered and all customer specifications have been met prior to final submission. Ensure all customer-required documentation is submitted within the milestone dates provided to the customer for the project. Prepare/answer proposals and change order requests. Review and approve change orders coming from subcontractors based on project budgets. Prepare and submit change orders to customers. Ensure all financial components of project are in place prior to work commencing including client PO's, subcontractor & material PO's. This also includes cost estimate workbook for the internal team, consisting of travel expenses if required. Hold internal Notice to Proceed calls with the team for projects to review scope, schedule, expectations and milestone dates with internal team and sub-contractors. During this call travel budgets also need to be discussed to ensure construction team is aware of budgeting for the project. Complete milestones according to contract and ensure they are billed on time. Work closely with Department Heads to ensure projects are being completed on-time, on budget and within customer requirements and specifications. Work closely with customer and venues to handle escalations in a timely and efficient manner. Manage the performance of internal team and provide support as needed throughout the duration of the project. Attend in person and teleconference meetings as needed with internal and client teams. Coordinate activities with construction managers and department heads to ensure implementation of the program according to the company methodology, processes and schedule. Accountable for project optimization and working with the construction team to manage and complete projects in the most efficient way. Daily communication of program status, progress, and risks to key stakeholders. Proactive follow-up of program activities and projects with respective virtual program teams, ensuring deliverables are accomplished. Lead in person or virtual operation meetings monthly to institute new processes and procedures that arise and address questions or concerns of the team. Conduct daily team calls to report on project progress and proactively address issues or concerns. Lead the team in a positive and professional manner to ensure customer satisfaction remains our teams' number one goal. Complete internal cost estimation for new projects to develop financial budgets for all tasks, i.e. Labor, Subcontractors, materials, and equipment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What You Will Need Minimum 2+ years' experience with Project Management. 2+ years of experience with AutoCad Experience in site acquisition and construction. Highly driven and self-motivated. Experience collaborating with interdisciplinary teams. Travel Travel to local sites will be required. Some projects may require occasional overnight travel. Expected compensation includes salary at $60,000-$90,000 per year and benefits including medical, vision, and dental benefits, and 401k retirement plan available for eligible employees. Compensation offered may vary depending on factors such as an individual's education, training, experience, skills, geographic location, seniority, merit, and other factors that are job related and consistent with business need. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team's success, allowing everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan with employer match, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.

Job Details Lowell, MA Full Time $65000.00 - $75000.00 Salary/year Description Who We Are: Captivate is the largest on-the-go news and entertainment network in North America, reaching influential audiences where they work and live. From the biggest stories to today's weather, traffic updates to building amenity announcements, we're the daily source of information that sparks conversation, piques curiosity and makes an impact. We reach millions through our network of video-first screens in premier office buildings and luxury residential real estate, fostering powerful connections between brands and decision-makers, properties and affluent consumers. Influence the Influential with Captivate . The Opportunity: Associate Project Manager This position will support the Implementation Team (Project Management) with the enablement process for existing and new projects by assisting the Project Management team with managing the 3rd party resources on-site, ensuring materials are delivered, checking in frequently with project resources to ensure project is on schedule and under budget, reacting positively to issues, and focusing on problem solving. Salary range: $65,000-$75,000 annually What You'll Do: Manage the tasks related to installation and support of Captivate equipment for Project Managers and customers. Maximize utilization of resources, ensure proper availability and logistics of all equipment, and resource requirements for assigned projects. Adhere to budget by monitoring expenses and suggesting cost-saving measures. Organize and communicate project status to management and/or property management. Supervise current projects and coordinate all team members to keep workflow on track. Manage project-related paperwork by ensuring necessary materials are current and properly filed. Communicate with clients to help define project requirements, scope, and objectives. Other duties as assigned by Leadership and Senior Project Managers. What You Bring: Solid organizational skills, including multitasking, and time-management. Excellent client-facing and teamwork skills. Strong customer service, sense of project urgency, excellent written and verbal communication skills. Background in construction preferred. *Research shows that women and other marginalized folks tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every point above, please still apply! We'd love to connect and see if you could be a great fit. Where You'll Be: You will be working out of our Lowell, MA office Captivate has a strong office culture and has returned to work in-person Tuesdays to Thursdays, with the option to work remote on Mondays and Fridays. Why You Should Work at Captivate: At Captivate, we "Bring Life to Work" because we recognize the ever-evolving connection between work and life. Employees are invited to be their authentic selves, bring new ideas, and use each experience as an opportunity to learn and grow. We have a strong company culture that offers more than just benefits, leaving our employees with a strong bond with their team and beyond. Captivate also offers competitive benefits to all full-time employees, including: Comprehensive Health Coverage Company paid Life Insurance, Short-Term & Long-Term Disability Pre-Tax Spending Accounts for Healthcare, Dependent Care & Commuter Expenses 401(k) Retirement Savings with Employer Match Paid Family Leave & Parental Leave And more… Our Commitment: At Captivate, we celebrate and embrace a diverse team. We are committed to building a team that represents a wide variety of experiences, backgrounds, and skills. We encourage individuals of all races, colors, religions, marital statuses, ages, gender identities, gender expressions, sexual orientations, non-disqualifying physical or mental disabilities, national origins, veteran statuses, and any other legally protected characteristics to apply. Captivate is proud to be an equal opportunity employer, and we are committed to creating an inclusive environment for all employees.