Operations project manager work from home jobs

is 70% Functional 20% Technical 10% Project Leadership Requirements: 5+ years of experience with JDE Enterprise One (9.x) WMS - Warehouse Management applications. Manage integrations between E1 and applications such as, Warehouse Management System, DSI, EDI Must have solid experience developing, creating SQL's and EOne code You must have hands-on experience and a deep functional understanding of the JDE Warehouse Management module, as well as its connections to other JDE and third-party systems. JDE WMS module knowledge: Candidate should be an expert in configuring the JDE WMS system, including setting up rules for inventory movement, storage, picking, and replenishment. Inter-module integration: The role requires understanding how the WMS interacts with other JDE modules, such as Sales Order Processing, Procurement, and Inventory Management. Integration experience: The analyst should have experience integrating JDE with other systems, such as third-party data collection tools, to ensure seamless information flow. WMS processes: A candidate must have firsthand knowledge of warehouse operations and logistics processes to effectively translate business needs into system requirements. Experience with the creating, build and deployment of Orchestrations highly preferred Has lead and managed migrations of WMS and associated applications from previous versions of Eone to 9.2 (going to most recent release highly preferred) Has worked in and understands how business flows through Multi-plant, Multi-instance JDE environments Strong communication skills both verbal and written are required. Education: BS in Business Administration, Computer Science, Management Information Systems, or related field. Job Description: JDE Techno-Functional Analyst will assist in the Support and Development of JDE Enterprise One system 9.2 The Programmer/Analyst position will code both new functionality and enhancements within the JDE platform. Will create extensive SQL scripts This position requires strong knowledge of JDE Enterprise One (9.2) specifically the Warehouse Management Functional analysis and support including; collaborating with various departments to analyze and translate their business needs into ERP system requirements and specifications, performing data analysis to identify trends and opportunities for process improvement, and providing ongoing support and assistance to resolve user issues and answer inquiries. Systems configuration and continuous improvement including; configuring and customizing the ERP system to meet specific business requirements, performing data mapping, data conversions, and data validation tasks as necessary, administering User Defined Objects and dashboards for various departments and user groups, recommending and implementing improvements to enhance the ERP system's functionality and efficiency, and assisting with planning and execution of system upgrades and patches while minimizing disruptions to daily operations. Documentation, testing and quality assurance including; maintaining comprehensive documentation of system configurations, processes and user guides, working closely with cross-functional teams including finance, operations and audit to align the ERP system with organizational goals, developing and executing test plans to ensure the ERP system functions correctly, and identifying and addressing any defects or issues through thorough testing. Security and compliance including; ensuring the ERP system's security measures meet industry standards and compliance requirements and implementing and managing user access controls and data security protocols The Programmer will participate in project planning activities, including defining detailed project tasks. THIS IS A DIRECT HIRE POSITION, REQUIRES CANDIDATE TO BE ONSITE IN NASHVILLE, TN THIS IS NOT A REMOTE POSITION For immediate consideration please forward a copy of your updated resume with salary requirements to Mark Shemroske; he could be reached at Markg @ trisrecruiters com OR Mark @ Markshemroske com Mark has over 20 years of IT recruiting experience and has focused on JDEdwards Candidates and Clients for the past 18+ years. He is one of the leading providers of JDEdwards OneWorld Enterprise1 professionals to clients across the country as well as on a global basis Please Note - Candidates must have experience with JD Edwards EnterpriseOne ERP, (Oracle PeopleSoft) JDE, JDEdwards EnterpriseOne EOne E1 OneWorld

Spencer Hsu Real Estate Team @ eXp Realty Remote (SF Bay Area market focus) About Us We're a top 0.5% nationally ranked real estate team producing $80M+ annually in Silicon Valley's luxury market. Our founder, Spencer Hsu, is a recognized content creator (7K YouTube subscribers, 40K newsletter subscribers) and top producer serving high-net-worth tech clients in Palo Alto, Los Altos, Menlo Park, and surrounding areas. We're at a major inflection point: 2025: 70 transactions, $1.5M in revenue 2026 goal: 140 transactions, $3M+ in revenue Current team: 4 agents who need leadership and accountability What we need: An entrepreneurial operator to build the machine while our founder focuses on $2M+ listings and brand growth This is a fully remote role, but you must understand the Bay Area real estate market and be comfortable operating in Pacific Time Zone hours. The Role: What You'll Actually Do You're not inheriting a well-oiled machine. You're building it from scratch. This role is 40% recruiting, 40% accountability/coaching, 20% systems/operations. Recruiting (40% of your time): Source and recruit 14+ producing agents in 2026 (agents who can close 4-10 deals/year) Maintain a pipeline of 15+ active recruiting conversations at all times Close candidates on joining the team (negotiate splits - our blended average is 70% to agent/30% to team) Build and run a recruiting system that's repeatable and scalable Success metric: 2 agents recruited in first 90 days, 14+ in first year Agent Accountability & Performance (40% of your time): Conduct weekly 1-on-1s with every agent on the team (currently 4, growing to 18+) Track lead follow-up, conversion rates, and pipeline health in CRM Have direct conversations when agents aren't hitting goals (you're the accountability partner) Create performance improvement plans and execute on them (including exiting poor performers) Build a culture of high performance and mutual accountability Success metric: Current 4 agents go from 15 total deals in 2025 to 50+ deals in 2026 Operations & Systems (20% of your time): Manage support staff: ISA, Transaction Coordinator, Virtual Assistant, Marketing Manager Build and document processes: onboarding, lead routing, CRM workflows, team training Create dashboards to track team performance (leads, appointments, deals, revenue) Run monthly team meetings and training sessions Identify bottlenecks and inefficiencies, then fix them Success metric: All core processes documented by end of Q1 2026 What Success Looks Like 90 days: 2 producing agents recruited and onboarded Weekly accountability system implemented (all agents participating) 15+ agents in active recruiting pipeline Core operations manual documented 1 year: 14+ producing agents recruited (average 4-10 deals/year each) Team revenue grows from $71K (2025) to $350K+ (2026) Agent accountability system running smoothly with measurable production increases You're operating autonomously - Spencer focuses on luxury deals, you run the team Compensation & Benefits Trial Period (First 90 days / Q1 2026): Independent contractor: $18,750 total project fee Paid twice monthly at $3,125 per payment (6 payments total) Deliverables-based (recruiting goals, system implementation) We assess fit, you assess if you want to be here Full-Time (After 90 days): Base salary: $75,000 - $90,000 (based on experience) Bonus: 5% of team revenue growth above $71,235 baseline W2 employee, fully remote Flexible schedule (but must be available during PT business hours) Compensation examples: Conservative scenario (Year 1): Team grows to $300K revenue (+$228K growth) Your bonus: $11,400 Total comp: $86,400 - $101,400 (depending on base) Target scenario (Year 1): Team grows to $450K revenue (+$378K growth) Your bonus: $18,900 Total comp: $93,900 - $108,900 (depending on base) Aggressive scenario (Year 1): Team grows to $600K revenue (+$528K growth) Your bonus: $26,400 Total comp: $101,400 - $116,400 (depending on base) What's NOT included: No health insurance provided (you're responsible for your own) No PTO policy (flexible schedule, take time when you need it, but the work has to get done) No office/equipment stipend (remote work is on you) Long-term upside: Year 2+: Transition to profit-share model (7.5% of team net profit) as team scales Potential equity/ownership stake for the right person as we continue to grow You're a Great Fit If: Experience & Skills: 4+ years managing or recruiting quota-carrying salespeople (real estate, SaaS, solar, mortgage, insurance, etc.) You've personally recruited and closed 10+ hires in previous roles You've managed underperformers and aren't afraid of difficult conversations You understand high-ticket sales ($10K+ transactions) and consultative selling You're a systems thinker who documents processes and builds playbooks Working Style: Entrepreneurial but execution-focused - you don't need to be the visionary, but you need to make the vision happen Self-directed - Spencer is traveling internationally Jan-Feb 2026; you need to operate autonomously Comfortable with ambiguity - there's no employee handbook or perfect process to follow; you build it Results-driven - you're motivated by seeing the scoreboard move, not just checking boxes High urgency - you operate with speed and bias toward action Character & Values: You can hold people accountable while being respectful and professional You're coachable and open to feedback (Spencer has high standards) You genuinely want to help agents succeed (this isn't just a paycheck) You treat remote work like a privilege, not an excuse to coast You're NOT a Fit If: You need detailed instructions or constant guidance You think "full-time" means 40 hours max You avoid confrontation or accountability conversations You've never recruited someone or closed a job offer You need structure, office environment, or corporate benefits You need health insurance provided by your employer You want work-life balance over building something meaningful (at least in Year 1) The Hiring Process We're thorough because this role is critical. Here's what to expect: 1. Application (You): Submit resume Record a 90-second video answering: "Describe a time you had to hold someone accountable who wasn't hitting their numbers. What did you do, and what was the result?" 2. Phone Screen (20 min): Quick chat to assess basic fit, experience, and expectations 3. Video Interview (45-60 min): Deep dive on recruiting experience, accountability examples, and strategic thinking We'll send you a homework assignment: "Review our YouTube channel and website. If you were our DOO, what would you do in your first 30 days?" 4. Final Interview (45 min): Meet Spencer, discuss compensation, align on expectations Reference checks (we'll call 2 of your previous managers) 5. Decision: If we're aligned, we start with the 90-day contract in January 2026 Timeline: We're moving fast and reviewing applications on a rolling basis. If you're a strong candidate, we'll reach out within 1-2 business days. About the Team You'll Manage Current roster: 4 producing agents: Junior agent (4 deals/year) and mid-level agents (9-10 deals/year). They're capable but lack accountability and structure. Inside Sales Agent: Part-time, handles lead qualification and nurturing Transaction Coordinator: Part-time, processes deals and paperwork Virtual Assistant: Handles admin, marketing support, database management Marketing Manager: Oversees content creation, social media, campaigns All team members are remote. You'll coordinate via email, Zoom, and CRM. Why Join Us? The upside is real: Spencer's personal brand drives massive inbound lead flow (YouTube, newsletter, social media) Bay Area luxury market = high commissions per deal ($15-30K+ per transaction) eXp Realty infrastructure provides support without corporate bureaucracy You're joining at the perfect inflection point - big enough to have resources, small enough for you to make massive impact What you'll learn: How to scale a real estate team from 4 to 18+ agents Recruiting and talent acquisition in a competitive market Building operational systems from scratch Working with a top-producing agent/entrepreneur Who you'll work with: Spencer is direct, driven, and has high standards - but he's fair and wants you to win He's not a micromanager; he wants you to own this and run with it If you crush it, there's long-term upside (profit share, equity, building this into something bigger) Questions? "Do I need a real estate license?" No. We care about recruiting and leadership experience, not real estate credentials. "What if I don't know the Bay Area market?" That's fine if you're a fast learner. We'll teach you the market; you bring the recruiting and operations expertise. "Is this really remote, or will you expect me to move to the Bay Area?" Truly remote. Occasional in-person for big events (maybe 2-3x/year), but day-to-day is 100% remote. "What time zone do I need to work in?" Pacific Time business hours (9am-6pm PT) for core collaboration. Some flexibility, but agents and team are on PT. "Why no health insurance?" We're a small, lean team. The salary range reflects this. If health insurance is a dealbreaker, this isn't the right fit. "What's the work-from-home setup expectation?" Reliable internet, professional Zoom background, and availability during business hours. You provide your own equipment. Ready to build something? Apply now.

What you will find ... 100% REMOTE (6+ months) PTO days + 401K (auto 3% contribution) top ranked hospital in the U.S. What you will do ... Project Manager for Epic Cadence & Referrals Epic Cadence & Referral build validation Project Manage Referrals & Online Scheduling Identify potential roadblocks to project milestones & goals Organize project timelines, resources, and document progress Facilitate meetings for Epic Cadence analysts Liaison with Epic MyChart team to ensure project alignment Wish list ... 3+ years Epic Cadence build 2+ years Epic project management or team lead REQUIRED Epic Cadence Certification REQUIRED align with PST hours Epic Referrals design & build MyChart a plus

The entry level Project Manager role is responsible for leading, managing, and tracking project activities. The candidate is expected to manage customer expectations, provide project reporting and documentation, and promote collaboration among stakeholders. Ensure that the project goals and objectives are met within the planned scope, schedule, and cost. The person will handle decision-making and liaison with the project sponsor. RESPONSIBILITIES: Oversee and lead projects in a traditional waterfall and/or Agile project environment. Develop the project plan and schedule including tmelines, milestones, and resources Lead project meetings to achieve desired objectives and outcomes. Create applicable project deliverables and deliver reporting. Ensure project aligns with PMO guidelines, policies, and standards. Identify project risks and develop effective mitigation plans. Implement measures to ensure utmost quality of project deliverables. QUALIFICATIONS: A Bachelor's Degree with a major in Business, Marketing, Computer Science, Engineering, Accounting, Finance, Psychology, or other related discipline is preferred. Proven problem solving, negotiation, organizational, and time management skills. Good oral and written communication skills. Basic computing knowledge. WE OFFER: Flexibility to work remotely Positive and team-oriented work environment Attractive Salary Package (65K 90K) TRAINING PROCESS: 5 weeks online training Hands-on industry standard training experience Training start date: Friday July 18th, 2025 (starts 6pm EST) 2 days training schedule (Friday 6pm 8pm and Saturday 10am 1pm EST) Simulated case studies and real project examples Send resume to to apply. You may also contact us at ************. COMPANY DESCRIPTION TBS Solutions LLC is a fast-growing Information Technology and Business services company. We are the go-to Business Analysis, Project Management, and Agile Scrum professionals in the DMV area. We have many years of remarkable industry knowledge and experience that will help you realize your dreams of securing a profitable and sustainable career with a bright future.

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview The Director, Customer Success is responsible for driving customer retention, satisfaction, and growth by leading a high-performing Client Success team. This role ensures customers realize measurable value from Inovalon's products and services through proactive engagement, data-driven insights, and deep subject matter expertise. The Director will optimize the customer journey, build scalable processes, and leverage technology, automation, AI, and analytics to evolve the function and support growth. Key Responsibilities Customer Leadership & Advocacy Lead, coach, and develop a team of Client Success Managers (CSMs) and Account Managers (AMs) to deliver exceptional customer experiences and outcomes. Serve as executive sponsor for strategic customers; build and maintain strong, outcome-focused relationships with senior customer stakeholders. Develop and execute strategic account plans including current state, future state, timelines, and actions to drive adoption, outcomes, renewals, and expansion. Lead quarterly and executive business reviews that clearly communicate value delivered and drive renewal and expansion. Act as the voice of the customer across Inovalon, influencing product, support, and services strategies. Customer Value, Retention & Growth Own key results including customer retention, product adoption, expansion, NPS/CSAT, KLAS scores, customer health, and advocacy. Partner with Sales and Product to identify and pursue renewal, upsell, and cross-sell opportunities. Ensure the team uses value-based engagement models tied to customer outcomes and ROI. Proactively anticipate customer needs, identify risks, and drive action plans that ensure achievement of customer goals. Operational Excellence, AI & Scalability Design and implement scalable processes, playbooks, and operating models to support growth and consistency across the customer lifecycle. Standardize onboarding, training, adoption, support, and QBR touchpoints to ensure a consistent and repeatable experience. Establish data-driven performance metrics, dashboards, and scorecards to manage portfolio health and team effectiveness. Identify opportunities to apply AI and automation to increase efficiency, personalization, and proactive customer support (e.g., AI-generated insights, smart alerts, CS workflow automation, AI-assisted playbooks). Oversee the evaluation, implementation, and governance of AI-enabled tools within the Customer Success function to ensure responsible and effective usage. Enable CSMs to leverage AI in daily workflows for customer insights, meeting preparation, follow-ups, and value delivery. Technology, Tools & Automation Define and execute the technology strategy for Customer Success, leveraging platforms such as Gainsight CS & PX, Totango, ServiceNow, Salesforce, and AI-enhanced solutions. Implement automation and digital engagement programs to improve scalability (e.g., alerts, lifecycle campaigns, renewal playbooks, digital/tech-touch programs). Use analytics, AI-driven insights, and customer data to proactively identify risk, inform engagement, and measure customer value. Partner with Sales Operations, Engineering, and Product to integrate systems and data for unified customer visibility (use, tickets, adoption, outcomes). Cross-Functional Partnership & Subject Matter Expertise Collaborate with Product, Implementation, Support, Sales, and Marketing to improve the customer journey and drive customer value. Partner with Implementation to ensure seamless handoffs and strong early-stage value realization. Develop and maintain in-depth knowledge of Inovalon's products, services, and delivery processes, with emphasis on risk adjustment and clinical quality offerings. Support customer advocacy programs, case studies, and customer community initiatives. Team Building & Scaling Strategy Design and implement a scalable team structure that aligns with evolving customer needs, business growth, and operational efficiency across regions and segments. Establish strategic capacity planning and resource allocation models to support rapid growth, ensuring the team is equipped to deliver consistent value at scale. Define and operationalize success metrics, processes, and enablement strategies that empower the team to proactively manage customer health, drive adoption, and influence retention and expansion. Compliance & Administrative Maintain compliance with Inovalon policies, procedures, confidentiality, and HIPAA requirements. Perform additional duties as needed to support company objectives. Job Requirements Experience & Skills 12+ years of experience, including 8+ years in customer relationship or account management roles, preferably in healthcare technology. Minimum of 6 years' experience leading high-performing teams in dynamic, fast-paced, and highly matrixed environments, with a proven ability to drive cross-functional alignment, deliver results under pressure, and navigate organizational complexity Demonstrated success managing large volume of small customers and complex, enterprise customer partnerships and leading renewal and expansion negotiations. Strong communication, executive presence, and customer-facing skills, including the ability to clearly convey product value and outcomes. Proven ability to build scalable processes, drive operational excellence, and leverage technology to enhance the customer experience. Experience applying AI, automation, or digital engagement tools to scale Customer Success or customer-facing operations. Strong problem-solving skills, attention to detail, and the ability to manage expectations across diverse stakeholders. Education Bachelor's degree or equivalent experience required. Physical & Work Environment Sedentary work environment; may require up to 25% travel. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range$132,000-$140,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

What about your team? We're looking for a Director of Customer Success who will roll up their sleeves and support our team from inside the trenches. As the leader and a key member of our Customer Success team, you will help craft the company's customer success strategies to build relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences. You will guide the evolution of the function from traditional platform support toward a true ecosystem success model, enabling customers to thrive within the broader investment banking and fintech landscape. Our ideal candidate is passionate about developing the talent on their team, a builder who uses analytical skills to identify problems, proactively create solutions, and improve relationships externally and internally. To succeed in this role, you should have relevant customer success experience and a demonstrated record of leading teams through operational scaling and hypergrowth across a diverse customer base. What will you be doing? Drive the advancement of Customer strategy and solution development alongside CSM and Delivery teams, building a scalable model that supports our growing footprint in the investment banking and fintech ecosystem. Partner with New Business to identify and shape new lines of business, including end-to-end feasibility assessment and definition of delivery needs. Leverage your background in investment banking or fintech to bring a sophisticated, data-driven approach to customer engagement, translating financial and transactional insights into meaningful business value for Members. Advise customers with a consultative, industry-focused approach, helping them navigate complex deal processes, regulatory nuances, and market dynamics relevant to their business goals. Coach and develop the CS team to deepen their understanding of investment banking and fintech concepts, enabling them to act as trusted advisors who can provide informed, strategic guidance to Members. Own the CSM account assignment process and performance strategy, setting clear expectations across onboarding, adoption, ROI delivery, and upsell readiness. Key processes include Time to Onboard, Adoption Score, At-Risk Customer Model, and Next Best Action Plays. Refine and maintain our Account Segmentation model to ensure optimal CSM-to-client ratios and differentiated service levels for standard and high-value Members. Engage directly with key clients, leveraging your capital markets fluency to provide value-adding insights, strengthen relationships, and identify opportunities for product and service optimization. Create and maintain scalable customer enablement content, playbooks, and training materials that support onboarding, adoption, and education across varying levels of Member sophistication. Collaborate cross-functionally with Sales, Product, and Marketing to ensure alignment between customer needs, product roadmap, and go-to-market strategy, particularly as it relates to our investment banking and fintech service ecosystem. Develop and implement customer feedback loops, including NPS and satisfaction analysis, to identify trends, recommend improvements, and drive continuous enhancement of the Member Experience. Continuously assess and optimize the customer journey, identifying key touchpoints, applying a consultative approach, and ensuring Members achieve their goals effectively. Oversee customer success metrics and reporting, ensuring data accuracy, adherence to established protocols, and transparency in performance tracking and decision-making. Partner with Sales and Marketing to gather client feedback, surface success stories, and develop impactful case studies that demonstrate measurable business value and strengthen Finalis' positioning in the market. Who are we looking for Deep understanding of investment banking or capital markets, ideally with experience in advisory, M&A, restructuring, or private market transactions. Minimum of 3 years in a Customer Success or relationship leadership role, with a track record of developing high-performing teams and improving client retention. Strong communicator with the ability to translate complex financial concepts into simple, actionable insights for customers and internal teams. Exceptional relationship-building skills, capable of engaging credibly with senior executives and financial professionals. Analytical and process-oriented, skilled at building scalable frameworks and driving accountability through metrics. Strategic thinker with a bias for action, comfortable balancing short-term priorities with long-term vision. Cross-functional collaborator, able to work effectively with Sales, Product, and Delivery in a dynamic, growth-stage environment. Bonus Track! Experience using CRM software and Customer Success or Support technology What do we offer? 100% Remote work (Work from wherever you want!) Competitive USD salary High-Speed Internet expenses allowance Generous Paid time-off (Vacation Time!) Additional 17 Flex Days (to use in national holidays or personal matters) People Team Partner (to target your roadblocks and customize an action plan for your career path) Buddy Program Virtual After-Office Activities Diverse Culture & Inclusive environment Benefits Package [if applicable] Paid Family Leave [if applicable] Why work with Finalis? We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business. As we have Finalists from different countries and cultures, we encourage our team members to develop their soft skills, boosting their ability to adapt themselves to different backgrounds. Finalis' core values: Deliver with Integrity Dream Boldly Empower through Leadership Value Learning Finalis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Associate Project Manager, Procurement Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to drive and operate some of the industry's leading and most innovative infrastructure solutions? At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success! Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability. We realize not only is providing a comprehensive benefits package important, but we also provide a generous 401k match with immediate vesting, free membership to Gympass which provides our employees a rich health and wellness benefit and competitive time off plan. Giving back and having fun is important to our team whether it be serving our communities or employee and customer events. Our Aligned DNA is what makes us unique and successful! As part of our exciting growth, we are currently searching for an Associate Project Manager, Procurement. The Associate Procurement Project Manager supports the management of the owner-furnished equipment (OFE) supply chain for construction projects under the guidance of the Project Manager, Procurement. This junior role involves assisting with project coordination, vendor communication, and administrative tasks to ensure smooth project execution. The position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced team environment with moderate supervision. DUTIES AND RESPONSIBILITIES (to include, but not limited to): · Assist in coordinating project activities related to owner-furnished equipment (OFE). · Support vendor relationships by facilitating communication and tracking production plans to align with project schedules. · Track and organize project costs, schedules, and documentation, ensuring accuracy and timely updates. · Assist with administrative duties, including data entry across multiple systems and project trackers. · Setup, manage, track, and communicate project costs, schedules, and documentation. · Own and maintain all administrative duties associated with project financials, to include but not limited to: requests for proposals, change orders, requests for POs, SOVs, forecasts, cost codes, and invoice reconciliation. · Supporting project documentation management by creating initial submittals, uploading, downloading, and tracking between fileshare systems (such as Procore, SharePoint, etc). · Foster positive relationships with all internal and external partners, including OFE vendors, construction teams, contractors, finance/accounting, and engineering. · Contribute to procurement team efforts to improve processes while meeting project requirements. MINIMUM QUALIFICATIONS: · Associate's degree in Business, Engineering, or equivalent (degree or experience). · 2-3 years of experience in a business related field. · Basic understanding of supply chain processes, preferably in data centers or manufacturing. · Proficiency with computers and industry systems and programs, including but not limited to: Microsoft Office products (especially Excel), database systems, financial systems, Google Suite, internet research, scheduling programs, etc. · Strong written, verbal, and interpersonal communication skills. · Ability to multi-task, with good time management and organizational skills. · Eagerness to learn and thrive in a fast-paced, dynamic environment. · Must have a strong attention to detail. · Ability to maintain discretion and confidentiality. · Ability to travel 25%+ of the time. ADDTIONAL DESIRED SKILLS & EXPERIENCE · 2+ years in project coordination, construction, or manufacturing specific fields. · Familiarity with construction or procurement cost tracking and documentation processes. · Basic knowledge of construction drawings, specifications, or project scopes. · Exposure to data center operations or commissioning processes. · Awareness of commodity management or production planning concepts. BENEFITS & PERKS: Aligned Data Centers is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to: Health Coverage: Medical, dental, and vision insurance Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings. Retirement Savings: 401(k) plan with company match Paid Time Off and Holiday Pay Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election) Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you'll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us. Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success. About The Wilshire Group The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability. Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table. Epic Implementation Executive Project Manager Full-Time or Contract | Remote with Travel | Senior-Level | $90.00-$100.00 per hour Position Summary We are seeking an accomplished Epic Implementation Executive Project Manager with deep expertise in healthcare IT, revenue cycle operations, and full-life-cycle Epic implementations. This leader will oversee complex enterprise Epic projects, drive integrated workflow improvements, and serve as the strategic liaison between operations, clinical teams, and IT. The ideal candidate brings hands-on experience directing Epic build, testing, training, deployment, and optimization across large health systems-ensuring programs remain on time, on budget, and aligned with organizational goals. Key Responsibilities Provide executive-level leadership for Epic implementation and optimization initiatives across hospital and ambulatory environments. Direct all phases of Epic project lifecycle: assessment, design, build, testing, go-live, stabilization, and long-term optimization. Lead revenue cycle, HIM, coding, and documentation workflows through integrated Epic and third-party system deployments. Develop and execute comprehensive project plans, ensuring alignment across operational leaders, IT analysts, and vendor partners. Manage cross-functional teams, including analysts, business SMEs, operations leaders, and clinical partners. Oversee governance, communication plans, risk mitigation, scope management, resource allocation, and executive reporting. Serve as key liaison between operations and IT, translating business needs into technical design and system configuration. Conduct operational workflow assessments, identify underutilized functionality, and guide optimization to improve performance. Manage third-party integrations such as 3M 360, coding products, claim attachment systems, and payer platform tools. Ensure regulatory compliance across HIM, documentation, coding, correspondence, and revenue cycle functions. Lead multi-site Epic go-lives, including readiness assessments, command center planning, end-user training strategy, and post-live stabilization. Qualifications 10+ years of healthcare IT and Epic implementation experience. 10+ years of consulting experience leading enterprise Epic or health information system deployments. Successful track record managing multi-hospital Epic implementations and workflow redesign across HIM, coding, CDI, billing, charging, and revenue integrity. Deep expertise with integrated workflows spanning revenue cycle, HIM, clinical documentation, and operational leadership. Strong organizational, communication, and stakeholder management skills. Experience directing multimillion-dollar projects for academic medical centers, community hospitals, and integrated health systems. PMP certification required; Epic HIM/Coding/ROI and Revenue Integrity certifications strongly preferred. Proven success managing SCRUM/Agile-based projects and vendor relationships. Representative Areas of Expertise Epic HIM Deficiency Tracking, HIM Hospital Coding, HIM Release of Information Resolute Professional Billing Revenue Integrity (Charge Capture & Coding) Revenue cycle project management & integrated workflow optimization HIM, PB/HB Coding, CDI, 3M 360/Single Path implementations EMPI cleanup, charge capture, documentation workflows, and billing automation Third-party system integration and large-scale project coordination Executive-level liaison between clinical operations and IT Ideal Candidate Profile Strategic and solutions-oriented leader with the ability to navigate across IT, operations, finance, and clinical environments. Skilled at re-engineering workflows, improving underutilized systems, and driving performance improvement. Adept at directing teams through complex, multi-year enterprise Epic programs. Excels in high-visibility roles where communication, relationship-building, and cross-functional coordination are essential. Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.

We are seeking an experienced and strategic Director of Customer Operations to lead and scale our customer experience organization. This individual will oversee both the Community Engagement Specialists (CES) and Customer Support teams, driving strategies across customer success, support, and account management to ensure retention, satisfaction, and revenue growth. The ideal candidate will bring a proven track record of leading high-performing teams, improving cross-functional processes, and delivering exceptional customer experiences across Eventeny.. Here's what you'll do Strategic leadership: Lead and coach CES, Customer Support, and Account Management teams. Hire, mentor, and grow high-performing managers and individual contributors. Vision & goals: Set strategic direction and performance goals aligned with company-wide initiatives. Translate company priorities into operational team plans. Customer insights & outcomes: Use data to track retention, satisfaction, and customer growth. Implement frameworks to increase feature adoption and lifetime value. Cross-functional alignment: Collaborate with Product, Sales, and Marketing to prioritize initiatives that impact onboarding, usage, upsells, and renewals. Operational excellence: Build and refine playbooks, systems, and workflows to scale customer operations across multiple functions. Escalation & risk management: Oversee processes for managing customer escalations and proactively mitigate risk. Voice of the customer: Partner with Product and Engineering to influence roadmap priorities through customer feedback. Enablement & training: Develop and manage success content, support documentation, internal training, and knowledge bases to drive scalable education. Executive reporting: Own reporting for leadership on KPIs, NPS, churn risks, and expansion opportunities. Budgeting & planning: Lead annual planning and budgeting for CES and support orgs, including headcount forecasting and resource allocation. External representation: Represent Eventeny at customer events, conferences, and industry panels. Change management: Lead cross-functional change initiatives that improve customer outcomes and internal efficiencies, with a focus on strategic execution and adoption across teams. Executive stakeholder collaboration: Partner closely with the CEO, COO, and leadership team to define customer-centric strategies and represent customer operations in strategic planning sessions. Compliance and risk oversight: Maintain alignment between customer operations and all legal, compliance, and data protection standards. Organizational design & scalability: Drive organization design initiatives, including roles, responsibilities, and career pathing for CES, Customer Support, and Account Management functions. Retention and lifecycle strategy: Develop lifecycle engagement strategies to reduce churn and increase renewal rates, working with Growth and Product teams to optimize moments that matter. Here's what we are looking for Bachelor's or Master's degree in business or related field (MBA preferred) 8+ years in SaaS customer-facing roles, with 3+ years leading multiple teams including Support, Account Management, and Customer Success Experience owning customer journey strategy and operational delivery Proven leadership in hiring, coaching, and developing managers Strategic thinker with experience scaling support, success, or account functions Empathetic communicator with strong executive presence and cross-functional influence Highly analytical and process-driven, with experience leading team-wide OKRs or KPIs Strong financial acumen and experience managing departmental budgets Deep knowledge of tools like HubSpot, Zendesk, and customer success platforms Experience overseeing complex customer relationships and renewals Proven ability to lead change and manage through ambiguity Passion for the event industry and alignment with Eventeny's mission Benefits of Working for Us Flexible schedule - work around your life and your needs; we don't count your hours. Unlimited Paid Time Off - yes, really! Fully remote. Comprehensive health insurance. Vision and dental insurance. Group life Insurance. Quarterly employee bonuses. 401K retirement plan. Yearly company retreat. Potential for customer event access. Company-provided laptop and general office supplies. Compensation This is a full-time position with a base salary of $90,000-$100,000, benefits, and quarterly bonus payouts. The final offer will be determined by multiple factors, including candidate experience and expertise. This is a remote position in the US only.

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY's solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today's data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy. Job Description: This is a full-time, professional exempt position. A Project Team Manager in this position will be responsible for overseeing the continued professional growth and development of a team of direct reports to accomplish organizational objectives. This role will work closely with the Acute, Enterprise, or Ambulatory Team Director on capacity planning and project resourcing. This role requires creative collaboration with our PMO, Sales, Data Migration, Data Engineering, and Product teams as well as managing external client needs. Essential Duties & Responsibilities: Oversee the successful implementation of complex EMR Migration and Data Archiving Solutions in the ELLKAY product suite. Provide leadership for the project team by coaching, mentoring and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Work with customers to develop a comprehensive data migration strategy including goals, extraction plans and validation of migrated data. Manage all aspects of multiple related projects to ensure overall success of the customer implementation. Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence. Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one or more initiatives simultaneously. Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer. Be a change agent and assure new processes, procedures and standards are rolled out and adopted Demonstrate a functional acumen to support how solutions will address client goals. Understand interdependencies between technology, operations, and business needs. Set and manage appropriate expectations both internally and externally. Assist team members to overcome roadblocks, resolve issues that have been brought to their attention via an escalation process Collaborate and work with cross functional teams effectively, with a focus on organizational goals. Manage vendor relationship, creating processes and documentation, and roll out/training to team members. Serve as a subject matter expert and point of escalation for strategic vendor partnerships. Participate and drive innovation towards process improvement. Manage relationship with senior client contacts and other leadership to provide key leadership and oversight to large client implementations. Assist with new employee onboarding and training program. Evaluate and manage employee performance, conduct 1:1 meetings to monitor skills and motivation to foster a collaborative team environment. Manage team capacity by ensuring that each associate has a manageable workload, reallocating resources as needed, and forecasting future growth. Work with business team associates during pre-sales process by providing expertise and best practices on implementation and process Qualifications: Self-motivated, decisive, with the ability to adapt to change and competing demands. Exceptional ability to communicate professionally with people at all levels of the organization and external contacts both verbally and in writing. Demonstrated organization and planning abilities. Strong skills with critical thinking, attention to detail, problem solving and decision-making capabilities. Experience leading multiple large scale and multifaceted projects. Experience working on data migration projects. Knowledge and experience in clinic or hospital-based applications and workflows. Demonstrated success in managing and delegating in a team-based environment. Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance. Experience working with different data types or formats (e.g., ANSI, HL7, XML, CSV, etc) Education/Training/Experience Bachelor's degree in appropriate field of study or equivalent work experience. 5 years of related experience in healthcare industry. 5 + years of project management experience, including tracking and planning projects. 2+ years of experience managing and developing teams. Intermediate level of proficiency with MS Project, Excel, Visio and PowerPoint. PMP Certification preferred. Benefits: ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: Medical, Dental, and Vision benefits Employer-paid Life and LTD 401k w/ matching - once eligibility is met Work/life balance Paid Volunteer Program Flexible working hours Generous FTO Remote work options Employee Discounts Parental Leave Our awesome culture includes: Working with talented, collaborative, and friendly people who love what they do Professional growth within Innovation environment On site in HQ Free daily lunches Additional information At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit *************** ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities & Qualifications RESPONSIBILITIES Platform Strategy & Architecture Define and maintain the overall ServiceNow platform roadmap in alignment with agency strategic objectives. Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Establish and enforce technical standards, patterns, and best practices for ServiceNow configuration and customization. Ensure platform designs meet federal security, compliance, and performance requirements. Team Leadership - Development & Administration Lead, mentor, and manage a cross-functional ServiceNow development and administration team (developers, admins, O&M staff). Assign and prioritize work across platform administration, configuration, custom application development, and sustainment. Conduct regular backlog reviews, performance check-ins, and skills development planning for team members. Foster a culture of quality, accountability, and continuous improvement within the ServiceNow team. Platform Administration & Operations Oversee day-to-day administration of the ServiceNow platform, including user and role management, configuration, and instance health. Ensure adherence to change management, configuration management, and release management processes. Coordinate and approve platform upgrades, patches, and hotfixes, including regression testing and communication. Monitor platform performance, availability, and capacity; drive remediation and optimization activities. Custom Application Development & O&M Lead the full application lifecycle for custom ServiceNow applications, from concept and design through development, testing, deployment, and O&M. Ensure custom applications follow coding standards, security guidelines, and platform best practices. Oversee defect management, enhancements, and technical debt remediation for custom apps. Coordinate with business owners to prioritize enhancements, manage releases, and ensure ongoing application support and maintainability. Project & Program Management Lead ServiceNow implementation and enhancement projects from initiation through close-out. Develop and manage project plans, schedules, scope, budget, risks, and dependencies. Coordinate cross-functional teams (developers, administrators, security, network, data, business owners). Prepare and deliver status reports, briefings, and dashboards for leadership and stakeholders. Manage vendors and integrators; oversee contract deliverables, milestones, and SLAs. Requirements & Stakeholder Management Engage with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business needs into clear user stories, acceptance criteria, and technical designs for both platform capabilities and custom applications. Facilitate workshops, design sessions, and backlog grooming with agency stakeholders. Serve as the primary point of contact for ServiceNow-related inquiries and decision-making. Governance, Compliance & Security Ensure ServiceNow solutions adhere to federal security and privacy controls (e.g., FISMA, FedRAMP, NIST 800-53). Support ATO-related documentation, assessments, and continuous monitoring activities. Implement and enforce data governance, role-based access control (RBAC), and segregation of duties. Support policy, process, and SOP development for platform usage and change management. Delivery & Quality Assurance Oversee solution design reviews, code reviews, and configuration reviews for both out-of-the-box and custom solutions. Ensure adherence to ITIL/ITSM processes and agency-specific governance frameworks. Establish and monitor KPIs, SLAs, and OLAs for platform performance, support, and application health. Drive continuous improvement, backlog prioritization, and release planning. Operations & Platform Management Coordinate upgrade planning, regression testing, and release management for the ServiceNow platform. Work closely with operations teams to ensure platform stability, availability, and scalability. Troubleshoot complex platform issues, facilitating root cause analysis and long-term fixes. Maintain documentation including architecture diagrams, data flows, and configuration standards. REQUIRED QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). 10+ years of experience in IT project management and/or solution delivery. 6+ years of hands-on experience working with ServiceNow in an enterprise environment. 4+ years in a technical architecture or lead role on the ServiceNow platform. 4+ years of experience leading development and/or administration teams supporting ServiceNow or similar platforms. Technical Skills Strong understanding of ServiceNow architecture, data model, and core platform capabilities. Experience with major ServiceNow modules (e.g., ITSM plus at least one of ITOM, ITAM, HRSD, CSM, SecOps, IRM/GRC). Proficiency in ServiceNow configuration, workflows, business rules, catalog items, and integrations (REST/SOAP, MID Server). Experience managing custom ServiceNow application development and O&M, including scripting (e.g., JavaScript, Glide). Experience with CI/CD pipelines, update sets, and ServiceNow release management. Familiarity with modern integration patterns (APIs, web services, message queues) and common federal infrastructure environments. Project Management & Methodologies Demonstrated experience leading medium-to-large IT projects or programs in a structured PM environment. Working knowledge of Agile (Scrum/Kanban) and hybrid delivery models. Experience defining scope, managing risks/issues, and delivering within schedule and budget constraints. Federal & Compliance Experience working in a U.S. federal government or public sector environment. Familiarity with federal security frameworks and controls (e.g., FISMA, FedRAMP, NIST 800-53). Ability to work within change control, configuration management, and governance board PREFERRED QUALIFICATIONS Certifications - ServiceNow & Technical ServiceNow Certified System Administrator (CSA). One or more advanced ServiceNow certifications, such as: Certified Implementation Specialist (CIS) in ITSM, ITOM, HRSD, CSM, SecOps, or IRM. Certified Technical Architect or equivalent advanced certifications. ITIL Foundation or higher (ITIL 4 preferred). PMP, PRINCE2, or Agile certifications (e.g., Scrum Master, SAFe). Deeper Federal & Security Experience Experience supporting systems through the federal ATO process. Familiarity with CMMC, TIC, Zero Trust architectures, and other federal cybersecurity initiatives. Experience in multi-tenant or shared services environments serving multiple bureaus/offices. Advanced Platform & Integration Skills Experience with ServiceNow CMDB strategy and discovery in complex, distributed environments. Background in implementing Event Management, Service Mapping, and/or Automation (Orchestration/Flow Designer). Experience with reporting/dashboards, performance analytics, and data visualization for leadership. Exposure to related technologies (e.g., Splunk, AWS/Azure, identity and access management tools). Leadership & Business Experience leading cross-functional teams including federal staff, contractors, and vendor resources. Background in business case development, ROI analysis, and roadmap prioritization. Prior experience standing up or maturing a ServiceNow Center of Excellence (CoE) or platform governance body. Overview We are seeking a highly motivated and experienced ServiceNow Team Project Manager/Architect to join our team supporting the NOAA SBITS Contract in Silver Spring, MD. Through the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management, Security Support Services, IT Inventory Services, SharePoint Support, Service Now Development and United Messaging Services. The ServiceNow Platform Project Manager / Architect is responsible for leading the planning, design, delivery, and governance of the ServiceNow platform in a federal environment. This role combines hands-on technical architecture with end-to-end project/program management and team leadership. The manager will lead a blended development and administration team, responsible for administering the platform and delivering full lifecycle development, operations, and maintenance (O&M) for custom ServiceNow applications. The position ensures that ServiceNow solutions are secure, compliant, scalable, and aligned with federal agency mission and IT strategy. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States. Type of environment: Remote Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday - Friday. Candidate must work EST hours. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship NOAA Public Trust Eligible WAGE INFORMATION Target salary range: $103,000-$135,000 yearly . The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

Our mission is to improve health equity by expanding access to cancer precision medicine. About Trial LibraryTrial Library, Inc. is a venture-backed startup founded in 2022 focused on accelerating enrollment and retention to clinical trials with an AI-platform. Trial Library is a mission-driven health technology company dedicated to improving health equity in cancer care by expanding access to precision medicine through clinical trials. We work with community oncology sites, patients, and industry partners to ensure that clinical research is accessible, navigable, and inclusive. As a Clinical Associate Project Manager, you will work closely with the Chief Executive Officer, Chief Product Officer, Director of Operations, Provider Customer Success Manager, and Ally Navigation team to support Study Sponsors on the Trial Library Platform. This is a remote position. You will play a pivotal role in ensuring seamless communication and satisfaction between Trial Library and sponsor study teams (our customers). You will act as the main point of contact and manage relationships with study teams for activated clinical trials on the Trial Library platform. You will build strong relationships with sponsors with a focus on close collaboration with study teams to deliver timely reports and insights regarding Trial Library services. Your Responsibilities Serve as the primary liaison between Trial Library and pharmaceutical study sponsors, maintaining regular communication channels, provide updates, and gather feedback Ownership of all sponsor study team inquiries and troubleshooting to support study teams when necessary Deliver timely reports and insights regarding Trial Library platform's services and performance for contracted clinical trials to sponsor study teams Bridge the gap between Trial Library operations, provider customer success, and pharmaceutical sponsor reporting Oversee outgoing clinical trial related materials to study teams regarding Trial Library performance and services Oversee and deliver post-sales sponsor presentations from launch of services for a trial to ongoing performance reporting meetings Communicate Sponsor feedback to internal stakeholders to implement changes to Trial Library software such as updates to inclusion/exclusion criteria or clinical trial site locations Demonstrate rigor in being detail oriented in reporting obligations to study teams Develop standardized pharma reporting procedures and best practices Oversee all written documentation sent regarding performance metrics to study teams Maintain up to date knowledge of Trial Library product offering for study teams Your Qualifications Excellent organizational and time management skills Excellent communication skills, oral and written Detail and process oriented Minimum 5+ years of professional experience in oncology clinical research Interact with internal and external customers with a high degree of professionalism Experience with oncology clinical trials, pharmaceutical sponsor reporting needs, and trial enrollment activities Demonstrate a bias towards action and seek to intervene before issues arise Strong communicator and persistent, able to influence behaviors to help drive the desired outcomes Facilitate an analytical approach and use data to drive actions Agile and willing to adapt quickly in order to achieve desired outcomes Demonstrated ability to exercise autonomy in engagement of sponsors Our Core Values 1. Ally is our favorite moniker2. The most inclusive approach is worth the work3. Celebrate measurable improvements in equity outcomes4. Fearless advocates for belonging5. Incentives matter to stakeholders choosing our products6. Taking initiative is actually giving 7. We are accountable for the experience of patients and providers8. Empathy and humility are the real dynamic duo Trial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Job Type: Part time To advance the purpose of InterVarsity, this position provides administrative and operational support to the assigned field supervisor, including office administration, event and meeting planning, records management, and initiation of internal and external communication. Work reflects Biblical standards of excellence, integrity, and partnership. This position exercises a wide degree of creativity, latitude, discretion, and independence to accomplish goals, objectives, and assignments. MAJOR RESPONSIBILITIES Personal: Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Maintain spiritual disciplines for personal and ministry growth Model wisdom and maturity in the balance of family, church, and ministry life Operational and Administrative: At higher levels, may oversee and supervise assigned administrative and operational associates and volunteers Manage daily, weekly, and monthly details of the office, including mail, filing, supplies, phones, and correspondence Maintain files, mailing lists, meeting minutes, contacts, and staff/faculty/volunteer/ministry partner lists Manage supervisor's calendar and update assigned calendars with staff-related events and dates Pay and record office-related invoices; prepare and submit expense and PCard reports to accounting Manage office equipment including Proxe Stations, projectors, camcorders, and display boards Create and manage assigned reports, presentations, and projects Coordinate, plan and manage meetings and events and related resources Negotiate with vendors for supplies and meeting/event logistics and process contracts related to same Manage and track staff application materials, performance reviews, chapter affiliation submissions, Fall Field and Annual Field reports, alumni forms, and related materials Act as Workday Learning Partner, enrolling and tracking completion of courses assigned to staff in Workday Learning, and related duties Monitor the assigned territory's work with the enterprise resource planning (ERP) and constituent relationship management (CRM) software Act as contact between supervisor, team members, and other staff directors, leaders, staff, faculty, and students Oversee compliance with national requirements, processes, and procedures Other duties as assigned Organizational Communication Prepare, direct, and coordinate information between supervisor, campus staff and/or staff on other teams Expedite and manage communication with team members, staff, vendors, program participants and others as needed Manage and develop content for social media; monitor social media trends Website maintenance as assigned Partner with: Human Resources on staff applications and performance reviews Accounting on budgets and expense reports Legal on contractual matters Advancement on ministry partner development Draft and maintain various forms of correspondence and communication Develop and maintain a funding base and prayer support Raise a portion of salary in an amount or percentage agreed upon with supervisor Communicate regularly with current and potential donors, churches, prayer support team members, friends, and family regarding ministry with InterVarsity KNOWLEDGE/SKILLS/ABILITIES Excellent written and verbal communication skills Able to handle sensitive information in a confidential manner Develop and maintain positive working relationships Always demonstrates respect and professionalism Commitment to and ability to work in a diverse environment Appropriately self-manages time, projects, priorities, and assigned work Work is accurate, thorough, timely, and of high-quality Able to identify and resolve problems that inhibit the implementation of plans; perseveres to overcome obstacles and accomplish tasks Works well under pressure, requires minimal supervision, takes initiative, is teachable, is a self-starter, offers suggestions and anticipates needs Skilled at organization, planning, and hosting different types of events and meetings Actively listens and gives appropriate feedback/responses Able and willing to ask others for financial, prayer, and practical help QUALIFICATIONS Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement), as well as embrace InterVarsity's Code of Conduct, affirmations on the ministry of women in InterVarsity, and statements on Biblical multiethnicity and human sexuality Prior or current experience with InterVarsity as a staff member or student preferred Bachelor's degree or equivalent education/experience Two or more years previous administrative, project, and event management experience preferred Project management and event management certification desired Working knowledge of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Sharepoint, and Publisher Familiarity with web-based applications and tools such as Google Docs, Zoom, Survey Monkey, Mail Chimp, and collaboration technology Familiarity with social media tools such as Facebook, Twitter, Instagram, etc. Available to travel for business to local and out-of-town management meetings, including the triennial Urbana Student Missions Conference and National Staff Conference WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position leads ministry in an administrative environment. A designated office space may or may not be available. The staff is required to travel to on-campus and off- campus sites as appropriate. Off- campus travel includes, but is not limited to: student ministry conferences, Ministry Partnership Development meetings, and InterVarsity- sponsored training sessions, meetings, and conferences. The staff is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. This is largely a sedentary role; however, some filing is required. This requires the ability to lift files, open filing cabinets and bend or stand as necessary. The employee must occasionally lift, organize, and set up office products, supplies, boxes, tables, booths and related materials weighing up to 20 pounds. Pay Range: $39,288.00 - $52,392.00 per year Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details. Benefits: We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following: 403(b) Retirement Savings Plan 403(b) matching contributions Dental insurance Employee assistance program Employee discounts Flexible work schedule Flexible spending accounts Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance Equal Employment Opportunity: InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

TEECOM | We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to solve complex problems creatively? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $40+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional remote environment that will challenge you to learn and grow. TEECOM is one of the fastest-growing companies in the San Francisco Bay Area, with additional teams in New York City, the United Kingdom, the Pacific Northwest, Southern California, and Texas. Join us and make TEECOM even better. About the PositionAs a senior-level project management role, the Associate Principal - Project Manager II directs a team that works together to serve and develop long-term relationships with clients, enabling the team to win work, deliver those projects, and get paid for the work completed. This individual will manage resources and workload assignments, mentor and develop team members, review project financial metrics, identify and follow up on leads, ensure business processes are followed, conduct creative and engineering reviews, and help bring work into the team.Impact Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST. Deploy Technical Expertise: Individual has demonstrated expert skills in their trade and is able to succeed on their own as well as review, correct, and direct other technical staff to produce exemplary output (documents, etc.). Make Difficult Decisions: Projects are often complex, uncertain, and full of ambiguity. Individual has experience with making difficult decisions that directly impact the success of the project. Solicit Client Feedback: Positive and constructive feedback will have an impact on the project. Individual takes the time to routinely ask the client for feedback and documents and shares the feedback with the team. Develop Business: Individual has identified opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in repeat work. Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm. Influence Lead by Example: Individual sets the example for the team by aligning their actions with their words. Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance. Direct Mentorship: Individual serves as a direct mentor to specific staff who seek mentorship to learn and enhance their soft and hard skills. Technical Expertise: Individual has a deep knowledge of their discipline that is supported by continuing education and certifications. Guide Decisions: Individual has direct influence on decisions and helps guide the decision in TEECOM's favor. Trusted Advisor: Individual has built trust among their clients and fellow team members and therefore is sought as a resource when other employees face difficult decisions and/or challenges. Knowledge Knowledge of the AEC industry and the design and construction of technology systems such as telecommunications infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks. Delivery of system designs using an engineering approach to produce a well-coordinated set of construction documents within the project budget. Large and complex construction projects ($500,000+ TEECOM fee) involving a multitude of disciplines with both long and fast-track timeframes (years or months) in various industry verticals (mission critical, healthcare, workplace, transportation, higher ed, government, industrial, cultural, etc). Skills Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept. Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date. Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others. Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.). Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet. Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, Revit, AutoCAD MEP, Navisworks, Bluebeam Studio, etc.) to communicate and deliver work products. Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes. Negotiation: Practice the Win-Win negotiation strategy to focus on TEECOM's interests. If done correctly, both parties will be satisfied with the outcome. Know your BATNA (Best Alternative To a Negotiated Agreement) before entering into a negotiation. Emotional Intelligence: Nurture, mentor, and manage staff who work in a deadline-driven environment on projects with complex needs. These conditions can lead to stress in team members. Know how and when to apply pressure and when to nurture staff members, resulting in high levels of effective communication, team member satisfaction, motivation, and project results, and leading to a highly functional and successful team. Mentorship: Mentor the technical staff and teach them the correct processes. Come prepared to maximize the effectiveness of time spent with your team, and keep timeliness in mind so that you act immediately when the situation demands it. Management: Break down complex projects into smaller tasks, plan, schedule, budget, and mitigate risk to successfully deliver work both for clients and internally for TEECOM. Delegate tasks to the most appropriate resource that allows for the efficient execution of the work while challenging staff and allowing them to grow. Essential Duties and Responsibilities Learn the building design process and the pursuit process Lead fee development, Professional Services Agreement (PSA) and Add Service Agreement (ASA) development, and project interview coordination Prep and attend pursuit interviews Lead fee negotiations with client Follow up on open pursuits Foster client relationships and fellow design team members and ensures all contact information and important discussions are documented in TEECOM's CRM Ask clients about other current or upcoming projects Develop additional business with client Attend client and/or industry events Lead projects and manage teams/contractors Translate a client's IT vision into a scope, schedule, and budget Serve as the interface between the client's IT and Facilities staff and the integrators and contractors Manage expectations with vendors and engineering staff Oversee the design and implementation of IT infrastructure and networks Document processes unique to the client; track decisions, project expenses, and schedule Travel around the U.S. visiting various client sites and overseeing implementation Attend or schedule client, construction, or design team meetings to gather or disseminate project requirements as it relates to technology (telecom, security, audiovisual, network) Manage project communications and information related to technology Track and manage all design decisions via design decision log Develop and track projects using MS Project, Primavera, and Asana Coordinate all technology implementation dates with clients, vendors, and construction team Coordinate, track, and manage all network equipment / owner furnished contractor installed (OFCI) equipment (desktop, network, Wifi, printers) as it relates to technology deployment Track installation of all contractor furnished contractor installed (CFCI) equipment (cabling, audiovisual, DAS) as it relates to technology Track and manage the technology design to meet project requirements Provide project master site schedule for major milestones (program, BOM, ROM, room ready, etc.) Procurement support (write RFP, BOM development, procurement management, quote review, delivery tracking) Develop and manage network patching matrices Coordinate move information between IT telecom and Facilities Communicate project status to IT owners from site-ready to go-live Provide project documentation to IT owners upon project completion Coordinate review of lessons learned upon project completion Provide weekly project status reporting to client Complete financial reconciliation (quotes vs. ROM) if requested Assist with recruiting efforts and the candidate experience Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team's success and collaboration Perform other work related duties as assigned Ensure timesheets/expenses/billing/invoices are accurate Achieve billed revenue target each quarter Identify, prepare, and secure authorization for Additional Services Agreement (ASA) when scope of the project deviates from the Professional Services Agreement (PSA) Meet project budgets and positively contribute to profitability Ensure that all client and design team due dates, submission dates, and completion dates are met What Success in this Role Looks Like Established as an internal mentor and guides less senior staff Manage successful internal project team (on time, on budget, positive client feedback) Gain repeat clients Quarterly reviews are completed on schedule Utilization equals 85% Average hours worked is between 40 and 50 hours per week Achieve goals from the Performance Plan each quarter Accounts Receivable (AR) over 90 days is less than 10% of the total AR Project stale dates are less than 3% in Vision Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration. Experience Education/Degree/Major: Bachelors (business administration or construction management preferred) or equivalent experience Minimum of ten years experience in discipline (telecom, security, audiovisual, acoustics, Wi-Fi, network) design for facilities construction projects Minimum of ten years experience with project management software Minimum of ten years in a consulting role Bluebeam Studio Microsoft Office 365 Suite G Suite Asana Certifications Project Management Professional (PMP) required Other industry certifications (RCDD, CPP, CDT, CTS-D, PSP, etc.) are a plus Your level will be evaluated and determined during the interview process. Please submit your resume and a cover letter. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.

Description Concordia Wireless, is a privately held full-service engineering and telecom infrastructure construction firm experiencing rapid growth across the country. Clients consider us the ‘best choice' for their design and installation services needs. We are one of the very few Engineering Firms in the Country that designs and builds its own creations in the wireless sector. We support Fortune 500 clients such as T-Mobile, Verizon, and AT&T. We are seeking an Associate Project Manager / Project Manager (fully remote) to support ongoing expansion. Candidates must have some construction or structural engineering expertise to be considered. IT related project management work/scrum/agile is not preferred. We offer competitive compensation and robust benefits including BCBS health care, dental, vision, PTO, sick leave plans PLUS an overly generous 401K program (what can we say, we LOVE our employees)! Come join in our success! Associate Project Manager Pay Range: $80,000.00 - $95,000.00 a year plus bonus (compensation higher for Project Manager level) Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position Benefits: 401K - with Company Match Healthcare: Medical, Dental, Vision Company Paid Life Insurance Short- and Long-term disability benefits Vacation Pay and Sick Pay 10 Minimum Holiday Pay 1 floating holiday per year Endless opportunities for growth! Job Description Manage and Review design plans for Civil / Architectural Construction Documents for Wireless Telecommunications sites such as: Building Rooftops, Water Tanks, Raw Land Towers, Tower Colocations and Small Cells Read, Analyze & Understand the specific project scope of work starting with Existing electrical power and proposed power requirements, Identify any potential Spatial Constraints / Challenges and develop a solution for the Site Plan / Site Layout. Also, Identify any potential Structural constraints / Challenges and escalate to the Customer with Potential Solutions Attend & Perform site walks with the customer Perform structural mappings on rooftops (i.e. take measurements, collect and seek out data and existing building drawings from the field sufficient to perform the designs in the office side). Review & Critique Structural Designs and Analysis Calculations Ability to work directly with cities and local jurisdictions to understand their code requirements Work with licensed engineers as well surveyors to review and revise the calculations and designs as needed Having an EIT or SEIT or PE or SE or RA is always considered a huge plus as we are always looking for our team members to grow and continue their professional development. Mentor, train and motivate staff Requirements Minimum 4-Year Degree in Architecture, Structural Engineering or Civil Engineering. 2+ years of experience in construction or structural design. Experienced reading/reviewing engineering or architectural drawings. Having the ability to make minor revisions with AutoCAD or Revit is highly desired. Experience being client-facing and presenting on client calls. Industry Experience is preferred in telecommunications design (cell towers, wireless A&E designs, structural detailing, and/or construction documentation in the cell tower industry). Experience working in settings with strict deadlines. Software Requirements Proficiency with AutoCAD or Revit Concordia is a drug and alcohol free workplace including marijuana. Concordia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #INDMP

The Associate A&E Project Manager is responsible for managing project data, project status calls, coordinating site visits with the project team, and on-site inspections, as well as project tracking, reporting, and accounting leading towards the successful implementation of Engineering projects. The ideal candidate will show high energy, be focused, result-oriented, comfortable building client relationships, and be a highly self-driven individual. You will be required to collaborate with a team of drafters/designers and teams from other engineering disciplines. All data for projects will be managed on a cloud-based platform that allows key stakeholders real-time access to information. The ability to manage multiple clients and projects simultaneously will be key. This position requires work both inside and outside the office environment. What Will You Do Coordinate work with internal A&E teams: Coordinate site walks with the construction team and subcontractors as requested by customers. Review projects and scope of work with both internal teams and subcontractors prior to project start. Continue to work with the internal team throughout project to mitigate any issues that may arise and to expedite answers to questions. Work with the construction manager to ensure all customer-required documentation has been gathered and all customer specifications have been met prior to final submission. Ensure all customer-required documentation is submitted within the milestone dates provided to the customer for the project. Prepare/answer proposals and change order requests. Review and approve change orders coming from subcontractors based on project budgets. Prepare and submit change orders to customers. Ensure all financial components of project are in place prior to work commencing including client PO's, subcontractor & material PO's. This also includes cost estimate workbook for the internal team, consisting of travel expenses if required. Hold internal Notice to Proceed calls with the team for projects to review scope, schedule, expectations and milestone dates with internal team and sub-contractors. During this call travel budgets also need to be discussed to ensure construction team is aware of budgeting for the project. Complete milestones according to contract and ensure they are billed on time. Work closely with Department Heads to ensure projects are being completed on-time, on budget and within customer requirements and specifications. Work closely with customer and venues to handle escalations in a timely and efficient manner. Manage the performance of internal team and provide support as needed throughout the duration of the project. Attend in person and teleconference meetings as needed with internal and client teams. Coordinate activities with construction managers and department heads to ensure implementation of the program according to the company methodology, processes and schedule. Accountable for project optimization and working with the construction team to manage and complete projects in the most efficient way. Daily communication of program status, progress, and risks to key stakeholders. Proactive follow-up of program activities and projects with respective virtual program teams, ensuring deliverables are accomplished. Lead in person or virtual operation meetings monthly to institute new processes and procedures that arise and address questions or concerns of the team. Conduct daily team calls to report on project progress and proactively address issues or concerns. Lead the team in a positive and professional manner to ensure customer satisfaction remains our teams' number one goal. Complete internal cost estimation for new projects to develop financial budgets for all tasks, i.e. Labor, Subcontractors, materials, and equipment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What You Will Need Minimum 2+ years' experience with Project Management. 2+ years of experience with AutoCad Experience in site acquisition and construction. Highly driven and self-motivated. Experience collaborating with interdisciplinary teams. Travel Travel to local sites will be required. Some projects may require occasional overnight travel. Expected compensation includes salary at $60,000-$90,000 per year and benefits including medical, vision, and dental benefits, and 401k retirement plan available for eligible employees. Compensation offered may vary depending on factors such as an individual's education, training, experience, skills, geographic location, seniority, merit, and other factors that are job related and consistent with business need. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team's success, allowing everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan with employer match, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.

Job Details Lowell, MA Full Time $65000.00 - $75000.00 Salary/year Description Who We Are: Captivate is the largest on-the-go news and entertainment network in North America, reaching influential audiences where they work and live. From the biggest stories to today's weather, traffic updates to building amenity announcements, we're the daily source of information that sparks conversation, piques curiosity and makes an impact. We reach millions through our network of video-first screens in premier office buildings and luxury residential real estate, fostering powerful connections between brands and decision-makers, properties and affluent consumers. Influence the Influential with Captivate . The Opportunity: Associate Project Manager This position will support the Implementation Team (Project Management) with the enablement process for existing and new projects by assisting the Project Management team with managing the 3rd party resources on-site, ensuring materials are delivered, checking in frequently with project resources to ensure project is on schedule and under budget, reacting positively to issues, and focusing on problem solving. Salary range: $65,000-$75,000 annually What You'll Do: Manage the tasks related to installation and support of Captivate equipment for Project Managers and customers. Maximize utilization of resources, ensure proper availability and logistics of all equipment, and resource requirements for assigned projects. Adhere to budget by monitoring expenses and suggesting cost-saving measures. Organize and communicate project status to management and/or property management. Supervise current projects and coordinate all team members to keep workflow on track. Manage project-related paperwork by ensuring necessary materials are current and properly filed. Communicate with clients to help define project requirements, scope, and objectives. Other duties as assigned by Leadership and Senior Project Managers. What You Bring: Solid organizational skills, including multitasking, and time-management. Excellent client-facing and teamwork skills. Strong customer service, sense of project urgency, excellent written and verbal communication skills. Background in construction preferred. *Research shows that women and other marginalized folks tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every point above, please still apply! We'd love to connect and see if you could be a great fit. Where You'll Be: You will be working out of our Lowell, MA office Captivate has a strong office culture and has returned to work in-person Tuesdays to Thursdays, with the option to work remote on Mondays and Fridays. Why You Should Work at Captivate: At Captivate, we "Bring Life to Work" because we recognize the ever-evolving connection between work and life. Employees are invited to be their authentic selves, bring new ideas, and use each experience as an opportunity to learn and grow. We have a strong company culture that offers more than just benefits, leaving our employees with a strong bond with their team and beyond. Captivate also offers competitive benefits to all full-time employees, including: Comprehensive Health Coverage Company paid Life Insurance, Short-Term & Long-Term Disability Pre-Tax Spending Accounts for Healthcare, Dependent Care & Commuter Expenses 401(k) Retirement Savings with Employer Match Paid Family Leave & Parental Leave And more… Our Commitment: At Captivate, we celebrate and embrace a diverse team. We are committed to building a team that represents a wide variety of experiences, backgrounds, and skills. We encourage individuals of all races, colors, religions, marital statuses, ages, gender identities, gender expressions, sexual orientations, non-disqualifying physical or mental disabilities, national origins, veteran statuses, and any other legally protected characteristics to apply. Captivate is proud to be an equal opportunity employer, and we are committed to creating an inclusive environment for all employees.