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Operations/quality manager full time jobs

- 83 jobs
  • Senior Manager, Quality Automation, Voice of the Patient & Performance Management

    Gifthealth Inc.

    Columbus, OH

    Description: Gifthealth is seeking a Senior Manager of Quality Automation, Voice of the Patient (VoP), and Performance Management to lead and evolve how we measure, monitor, and continuously improve the patient and partner experience across our call center operations. Key Responsibilities Quality Assurance & QA Automation • Design, implement, and scale a QA automation strategy across voice, chat, and digital interactions. • Own QA frameworks, scoring models, and audit processes ensuring accuracy, compliance, and patient-first service. • Partner with Operations, Training, and Technology teams to translate QA insights into improvements. • Evaluate and manage QA tools and vendors, including AI-driven quality platforms. • Ensure compliance with healthcare, pharmacy, and HIPAA standards. Voice of the Patient (VoP) • Own the end-to-end Voice of the Patient program including surveys, feedback loops, and sentiment analysis. • Analyze feedback to identify trends, root causes, and improvement opportunities. • Translate insights into actionable recommendations for leadership and frontline teams. • Partner cross-functionally to close the loop on patient feedback. • Champion a patient-centric culture. Performance Management & Analytics • Define and maintain KPIs related to quality, experience, efficiency, and outcomes. • Build dashboards and reporting with real-time visibility into performance. • Support coaching, incentives, and accountability frameworks. • Identify leading indicators of performance risk and recommend interventions. • Support workforce planning with data-driven insights. Leadership & Cross-Functional Partnership • Lead and develop a high-performing QA and analytics team. • Serve as a trusted advisor to the VP of Customer Success • Collaborate with Training, Product, Engineering, Compliance, and Pharmacy Operations. • Drive adoption of new tools, processes, and standards. • Promote a culture of continuous improvement. Qualifications Required • 7+ years in call center operations, QA, performance management, or CX (healthcare preferred). • 3+ years of people management experience. • Experience implementing QA automation and speech analytics. • Strong analytical and communication skills. Preferred • Healthcare, pharmacy, or health tech experience. • Familiarity with HIPAA-compliant QA programs. Work Environment Location: Hybrid Schedule: Full-time Employment ClassificationFLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $83k-121k yearly est. 3d ago
  • Senior Manager, Quality Automation, Voice of the Patient & Performance Management

    Gifthealth

    Columbus, OH

    Gifthealth is seeking a Senior Manager of Quality Automation, Voice of the Patient (VoP), and Performance Management to lead and evolve how we measure, monitor, and continuously improve the patient and partner experience across our call center operations. Key Responsibilities Quality Assurance & QA Automation • Design, implement, and scale a QA automation strategy across voice, chat, and digital interactions. • Own QA frameworks, scoring models, and audit processes ensuring accuracy, compliance, and patient-first service. • Partner with Operations, Training, and Technology teams to translate QA insights into improvements. • Evaluate and manage QA tools and vendors, including AI-driven quality platforms. • Ensure compliance with healthcare, pharmacy, and HIPAA standards. Voice of the Patient (VoP) • Own the end-to-end Voice of the Patient program including surveys, feedback loops, and sentiment analysis. • Analyze feedback to identify trends, root causes, and improvement opportunities. • Translate insights into actionable recommendations for leadership and frontline teams. • Partner cross-functionally to close the loop on patient feedback. • Champion a patient-centric culture. Performance Management & Analytics • Define and maintain KPIs related to quality, experience, efficiency, and outcomes. • Build dashboards and reporting with real-time visibility into performance. • Support coaching, incentives, and accountability frameworks. • Identify leading indicators of performance risk and recommend interventions. • Support workforce planning with data-driven insights. Leadership & Cross-Functional Partnership • Lead and develop a high-performing QA and analytics team. • Serve as a trusted advisor to the VP of Customer Success • Collaborate with Training, Product, Engineering, Compliance, and Pharmacy Operations. • Drive adoption of new tools, processes, and standards. • Promote a culture of continuous improvement. Qualifications Required • 7+ years in call center operations, QA, performance management, or CX (healthcare preferred). • 3+ years of people management experience. • Experience implementing QA automation and speech analytics. • Strong analytical and communication skills. Preferred • Healthcare, pharmacy, or health tech experience. • Familiarity with HIPAA-compliant QA programs. Work Environment Location: Hybrid Schedule: Full-time Employment ClassificationFLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $83k-121k yearly est. 4d ago
  • QA Manager - Food Manufacturing

    Warabeya North America Inc.

    Columbus, OH

    Job Description Job Title: QA Manager Location: Columbus, OH Job Type: Full-time To be filled by 1/1/2026 Reports to: Head of QA Plans, coordinates, and directs food safety and quality assurance (FSQA) program designed to ensure the safety and quality of products consistent with established standards for OH Plant. Duties for OH FSQA Department Plan and take an action for prevention and measures related to risks of quality management Tasks related to quality, labeling, and quality controls Enter and check the item labels including the shelf life Check the labeling to submit to SEI Confirm safety of product and materials on steps of product development Check the quality of products before shipping Check food safety and quality management of production process Analyze food allergens and radioactivity test of products and materials Make, change, and manage the quality assurance system manuals (GMAP, HACCEP, SSOP) Tasks related to sanitation of plant equipment and machines Handle and coordinate the food safety inspection and quality assurance Handle and coordinate for the government institutes such as USDA, FDA, Local Health Department Handle and coordinate for the inspection from Customer (SEI) Collect and analyze the claims from Customers, and make improvements Handle recalls Plan and perform education related to quality assurance (GMP) Check the consistency of data of Food Hub Tasks related to risk management (disasters, accidents) Research on paperless solutions for daily QA tasks and propose some options Perform all and any other duties assigned by the management REQUIREMENTS: Minimum of 10 years' experience in food industry Food Safety and Quality Assurance or related experience Bachelor of Science in Food Science (desirable), Biology, Food Engineering, Chemistry, Microbiology, or related field or can be substituted with work experience and certifications Minimum of 5 years' experience in supervising QA team for food manufacturing companies Lean Management knowledge: Streamlining processes, identify problems needing to be fixed by creating a continuous process flow. Using visual control, Problem solving and Eliminating waste Knowledge of government regulations and role of FDA, USDA, Food Code & Crisis Management Certification in HACCP, Seafood HACCP, Food Defense, PCQI, Sanitation, SQF and GMP Ability to effectively utilize quality system feedback and improvement processes to continually improve products, production, and distribution. Proficiency with Microsoft Office Ability to prioritize tasks and keep up with management directions Attention to detail and the ability to analyze large amounts of data. Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset Excellent time management skills and adaptability within diverse working environments Flexible to work scheduled hours including evenings, weekends, and holidays Must have a hands-on work ethic Excellent leadership skills and ability to train and guide team Good business acumen with the ability to make decisions Open to some travel Workplace and Environment: The employee is required to work in a normal office environment - Core hours for this position might be different from other Management positions in the company. Some weekend and holiday hours or team coverage might be needed. The work environment involves daily exposure to unusual hot and cold temperatures, humidity, and/or noise.
    $75k-111k yearly est. 4d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Columbus, OH

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support the Arkansas No Wrong Door project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a Contact Center as Service (CCaS) that will support multiple clients throughout the state of Arkansas. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 85,000.00 Maximum Salary $ 95,000.00
    $69k-98k yearly est. Easy Apply 2d ago
  • Quality Manager

    Gridhawk

    Columbus, OH

    Job Title: Quality Manager Department: Training Department Location: Companywide Reports to Director of Training Company Overview: GridHawk LLC (************************* is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Alabama, Illinois, Indiana (operational headquarters), Kentucky, Michigan, Missouri, New Jersey, Ohio, Oklahoma, Pennsylvania, Texas and Virginia (could expand into other states). GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety focused customers who expect industry-leading service and performance. Job Summary: Primary Duties & Responsibilities will include but are not limited to: Oversees Reporting and training of 1. AFAM & RCA a. Improve and track At Fault Analysis Metric (AFAM) b. Root Cause Analysis (RCA) Tracking c. Find trends and close the loop. 2. Oversee and track Damage Investigating and Claims a. Review, Follow-up b. Certify and Train Investigation process. c. Damage reporting oversight d. Assist with AF Damage calls e. Report tracking 3. Continuous Quality Process Enhancements a. Define areas of improvement. b. Implement changes & additions through new or improved processes & training c. Follow-up 4. Training- Train the trainer a. Assist with Process training- Equipment, Locate Theory etc. b. Ensure Completeness and consistency throughout footprint c. Validate and Request Enhancements of current training d. Attending/assisting with training classes to evaluate and coach the trainers, identify gaps, and suggest solutions. 5. Audits & Tasks- Operational Excellence a. Audit and Task reporting b. Trends & Follow up (Data Tracking): ➢ Are technicians learning from process? ➢ Are Auditors completing the audit/follow-up properly? c. Close the loop to additional training. Data Tracking of: ➢ Employees that seem to have trouble with o Skill- Understanding equipment, prints, ticket, scope, etc. o Process- Level-up, corner lot etc. 6. Close the loop. a. Recognize trends. b. Request new content. c. Request content adjustment d. Ensure internal compliance. Qualifications / Job Requirements: • Travel 25 to 50% of the time is a requirement of this position. • May need to acquire Evaluator Certifications with MEA, ITS and/or EWN for those clients that allow in-house OQ evaluations. • Excellent communication skills needed. • Ability to read and interpret prints at a high level. • Ability to teach and demonstrate proper techniques. • Excellent Quality Record • Proficient in Gas and Electric training • High School Diploma or equivalency (GED) • Documentation of excellent quality ratio within locating industry. • Pass a Background screening (no violations within the last 5 years) • Pass a DOT drug test (ongoing). Physical and Safety Requirements • Ability to lift over 50 lbs. • Ability to walk/stand for multiple hours a day. • Reasonable accommodation can be made to enable individuals with disabilities to perform essential job functions. Benefits: All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available from the first of the next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period. • Health Insurance • Dental Insurance • Term life Insurance • Short-Term Disability • Long-Term Disability • Vision Insurance • Flexible Benefits Plan • 401(k) Savings Plan (Matched by the company) All employees of GridHawk LLC, are assigned proper technology to perform all work-related duties. We will provide you with the tools you need to achieve including: • Company vehicle • Laptop • Smartphone GridHawk LLC is an equal opportunity employer. All employees could advance within the company. ***To obtain employment with GridHawk LLC, candidates MUST complete a background check and MVR. Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test. **
    $67k-104k yearly est. 8d ago
  • Quality Assurance Supervisor

    Alene Candles Midwest LLC 4.4company rating

    New Albany, OH

    Job DescriptionWho We Are Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 30 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work. The Position We are seeking a Quality Assurance Supervisor leads quality staff in the daily quality operations of the facility. You will develop and maintain standards, database information, reporting and verification, defect identification, defect trending, and leads efforts to identify root cause and corrective actions for internal quality escapes. You will also ensure the successful execution of directing resources to significantly improve product quality, departmental performance, and reducing costs. You will assist the Quality Assurance Manager in the daily operations of the Quality Assurance Department which includes leading the inspectors, technicians, and leads who perform the inspections of incoming materials, product in-processing and finished goods. You will also assist in communicating effectively with the business partners of the organization to continue to build positive relationships. NOTE: This is a first shift role, but all three shifts report to this position. You will be expected to occasionally work these off shifts to accurately assess the capabilities of the team that reports to them and provide support when needed. The Location We are located at 8860 Smith's Mill Rd, Ste 100, New Albany, OH 43054. This is an onsite position. Additional Job Details Supervise designated members of the Quality inspection staff in accordance to the responsibilities listed below. Ensure the compliance of Alene produced product to customer specification. Perform and oversee in-process and finished goods inspection and maintain the quality level of the inspections. Provide guidance on quality assurance processes and specifications to all departments as required. Actively participate in data collection and trend reporting. Ensure compliance with Alene workmanship, housekeeping and safety policies and procedures. Lead and participate in lean and 5S initiatives. Participate in the review of Quality department procedures to ensure their accuracy. Perform other tasks and duties as assigned by the Quality Assurance Manager. Monitor the collection of samples and BMEs and ensure their timely shipment to the designated recipients. Monitor and control quality holds. Actively report the finished goods hold status at daily production meetings. Back up for Quality Manager. Lead CAPA review process. Actively participate in the planning and execution of internal audits. Perform basic statistical analysis and be able to interpret and communicate results. Attend daily production meetings, MAP reviews, QFD and other meetings as required to ensure proper input and given by the Quality department and track record assigned action. Lead and/or participate in CAPA activities and formal responses as required. Required Qualifications Associate's Degree 5+ years of related experience Minimum 1 year of supervisory experience Preferred Qualifications Computer proficiency in spreadsheet and word processing software in a Windows environment. Strong basic skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as rate, ratio, proportions, percentages, area, circumference, and volume. Ability to interpret graphs and charts. Be able to perform basic Statistical analysis, interpret, communicate and teach. ERP experience a plus Strong written and verbal communication skills. Excellent team building and communications skills Ability to work accurately, with interruptions, to meet deadlines. Knowledgeable in statistical process control. Knowledgeable in the concepts of LEAN Manufacturing and 5S Excellent problem solving skills. Ability to do analysis, draw conclusions, makes recommendations. Previous process industries experience a plus such as food or cosmetics. Benefits Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and “Alene Gives Back” - our paid volunteer program. Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Should you require assistance completing this application or during any phase of the interview process, please contact ********************* or call ************ and ask to speak to Human Resources. We will make every effort to accommodate your needs in a reasonable amount of time.
    $66k-87k yearly est. 14d ago
  • Sr. Manager, Operations

    Maersk 4.7company rating

    Columbus, OH

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: Manages multiple large scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. ***Shift Sun-Thurs 630am to 430pm*** Essential Duties and Responsibilities: Develops and maintains distribution center operations business plans to include all programs, P&L and customer requirements. Provides input to the development customer relationship strategy. Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer specific requirements. Ensures all established costs, quality, and delivery commitments are met. Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. Reviews production and operating reports and directs the resolution of operational, and maintenance problems to ensure minimum costs and prevent operational delays. Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports. Determines responsibilities of assigned organization and staff positions to accomplish business objectives. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Position is full-time and on-site. Supervisory Responsibilities: Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience Bachelor's degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. Various levels of P&L experience highly desired. Spanish speaking skills a plus. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $100,000-$120,000* *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $100k-120k yearly Auto-Apply 21d ago
  • Sr. Manager, Operations

    Maersk (A.K.A A P Moller

    Columbus, OH

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Summary: Manages multiple large scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. * Shift Sun-Thurs 630am to 430pm* Essential Duties and Responsibilities: * Develops and maintains distribution center operations business plans to include all programs, P&L and customer requirements. * Provides input to the development customer relationship strategy. * Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. * Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer specific requirements. * Ensures all established costs, quality, and delivery commitments are met. * Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. * Reviews production and operating reports and directs the resolution of operational, and maintenance problems to ensure minimum costs and prevent operational delays. * Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports. * Determines responsibilities of assigned organization and staff positions to accomplish business objectives. * Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. * Position is full-time and on-site. Supervisory Responsibilities: * Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. * Is responsible for the overall direction, coordination, and evaluation of these units. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience * Bachelor's degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. * Various levels of P&L experience highly desired. * Spanish speaking skills a plus. Company Benefits: * Medical * Dental * Vision * 401k + Company Match * Employee Assistance Program * Paid Time Off * Flexible Work Schedules (when possible) * And more! Pay Range: $100,000-$120,000* * The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $100k-120k yearly Auto-Apply 22d ago
  • Senior Food Safety & Quality Program Manager

    Versova

    Johnstown, OH

    Job Title: Senior Food Safety and Quality Program Manager Department: Compliance Reports To: Sr. Director of Compliance Job Type: Full time Travel: 20%-30% Compensation: pay range- $89,000-$111,000 based off experience Job Summary The Senior Food Safety and Quality Program Manager is responsible for developing, implementing, and improving comprehensive food safety and quality assurance programs across Versova's shell egg facilities. This role leads the QA team, ensures regulatory compliance, and promotes a culture of food safety throughout the organization. Essential Job Functions Develop, implement, and improve food safety and quality assurance programs Manage and develop QA personnel, ensuring adequate staffing for all processing shifts Ensure compliance with SQF, FDA, USDA, state, and customer regulations/standards Conduct routine reviews with operations management and lead third-party audits Provide training for QA team and operations personnel on food safety and quality assurance Investigate and resolve customer complaints and nonconformities Perform routine internal audits of shell egg facilities Serve as SQF Practitioner for shell egg facilities Promote a culture of food safety through operational engagement Collaborate with cross-functional teams to integrate food safety into all aspects of operations Stay current with industry trends and emerging food safety technologies Other duties as assingned Required Qualifications Bachelor's Degree in a related field (Quality Assurance, Food Science, Biology, Operations Management, etc.) or commensurate experience 7-10 years of experience in food safety and 5+ experience managing personnel HACCP certification (or ability to become certified) SQF certification (or ability to become certified) Excellent communication skills and proficiency in Microsoft Office suite Preferred Qualifications Experience in egg processing industry Demonstrated ability to gain employee buy-in for compliance programs Working knowledge of state and federal regulations related to food production Work Environment This role requires regular travel to our egg processing facilities. The position involves work in various climate conditions, including extreme heat and cold environments. Physical requirements include the ability to lift 50lbs and stand or walk for extended periods. The work environment is fast-paced and requires adaptability to manage multiple priorities in food safety and quality assurance. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
    $89k-111k yearly 1d ago
  • Manager, Quality Control

    Hims & Hers

    New Albany, OH

    Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit *********************************** About the Role: We are seeking an experienced Quality Control Manager to join our Quality Unit at our large-scale compounding pharmacy located in New Albany, OH. The Quality Control Manager will play a critical leadership role in driving continuous improvement initiatives that ensure the highest quality products for our patients and customers. Reporting to the Director of Quality, this role will oversee quality control operations, lead in-process and final product inspections, and ensure compliance with USP standards, cGMP practices, internal SOPs, and applicable regulatory requirements. You Will: Lead and perform in-process and post-production quality checks, including product inspection, testing, and disposition at various stages of the compounding process. Manage day-to-day activities on the production floor to ensure product and raw material compliance. Compile, analyze, and present trending data and quality reports to QA management. Oversee investigations related to non-conformances, deviations, and customer complaints, and drive root cause analysis and corrective actions. Manage the product retain program and ensure timely and compliant inspections. Collaborate with production and pharmacy teams to implement quality improvement initiatives. Maintain oversight of critical equipment verifications (e.g., pH meters, balances) and calibrations. Review and approve compound records, Certificates of Analysis (COAs), and raw material documentation to ensure quality standards are met. Draft, revise, and implement SOPs, protocols, and related documentation in alignment with USP standards and regulatory requirements. Ensure ongoing compliance with USP guidelines for sterile and non-sterile compounding and applicable cGMP practices. Support internal audits and external third-party inspections. Manage relationships with contract laboratories for external product testing. Train and mentor pharmacy and production staff on quality standards, processes, and procedures. Have a Pharmacy Technician license or be willing to obtain one within your first six months of employment (we cover costs and will help you obtain your trainee hours). You Have: Strong experience with Environmental monitoring. Must have experience working in a sterile floor environment. 3+ years of experience in quality control or quality assurance, ideally in a non-sterile compounding or pharmaceutical manufacturing environment. Strong working knowledge of USP and applicable cGMP standards and making sure protocols are being followed. Experience in a regulated environment (FDA 21 CFR 210/211 experience a plus). Proven leadership skills with the ability to coach and develop quality and production personnel. Exceptional interpersonal, verbal, and written communication skills. Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); MRP system experience preferred. Ability to manage multiple priorities, work independently, and maintain high attention to detail. Strong technical writing skills for SOPs, protocols, and reports. Familiarity with quality metrics, root cause analysis, and statistical quality control methods. Proven ability to build and maintain strong cross-functional partnerships, paired with clear, effective communication across all levels of the organization. Bachelor's degree in Chemistry, Biology, Pharmacy, Quality Management, Engineering, or related discipline (preferred). Nice to Have: Experience working in a 503A or 503B compounding facility. Prior management of environmental monitoring or contamination control programs. Experience supporting facility expansions, FDA inspections, or operational scale-up projects. Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats Conditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve-hour shift. Must be able to lift up to 50lbs. Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
    $67k-102k yearly est. Auto-Apply 39d ago
  • Product Operations Strategy Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210676872 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $128,250.00-$205,000.00; Chicago,IL $118,750.00-$190,000.00 Embrace the challenge of steering complex tech projects, fostering growth and technical excellence in a dynamic environment. Our team develops and executes actionable data science and analytical solutions in a consulting-style environment to drive efficiency across the product development life cycle at Chase. As a Product Operations Strategy Manager on the Product & Experience Analytics Team, you'll play a key role in enhancing productivity and efficiency at Chase Bank through partnering directly with Finance and Operations. You'll help build a team of strategists to provide data-informed strategy, design experiments, engage in product design, direct analysis, and drive prioritized organization change implementation. Your focus will be on raising operational standards and promoting collaboration across teams, using data-driven methods to guide investment decisions and align initiatives with business goals for maximum value. As a member of our team, you will play a crucial role in driving data-driven decision-making and optimizing our product development processes Job Responsibilities * Lead teams of strategists and technical consultants to solve business problems that drive qualitative and quantitative business value, and when necessary, as an individual contributor. * Direct and engage in research efforts to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase. * Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas. * Manage relationships with senior leaders including presentations to CFO, CTO, and CPO. * Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work. * Guide project teams in synthesizing analytical findings for consumption by internal analytical clients and senior executives. * Establish and manage relationships with internal clients and partners. * Identify new project opportunities helping to grow our business pipeline for respective books of work. * Recruit, develop and retain talent by creating an environment of open communication that prioritizes continued learning and growth. * Maintain a rigorous controls environment to ensure accurate and timely results. * Set standards of excellence for the team by demonstrating professional expertise, strong work ethic, integrity and professional behavior. Required Qualifications, Capabilities, and Skills: * 5+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights) * Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS) * Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile) * Consulting orientation with ability to influence and effectively lead cross-functional teams * Experience leading project teams and coaching/mentoring early career talent, and improving team culture of a new or existing team * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences * Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life * Strong time management skills, with ability to multi-task and keep multiple projects on track * Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities * Undergraduate degree in a quantitative discipline Preferred Qualifications, Capabilities, and Skills: * 5+ years of experience at a consulting firm, in tech, or financial services/banking industry * Deep understanding of the financial services or retail banking industry This role is not eligible for visa sponsorship or relocation assistance
    $128.3k-205k yearly Auto-Apply 15d ago
  • Operations Manager, Jackpocket

    Draftkings 4.0company rating

    Reynoldsburg, OH

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. What You'll Do Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. Train, mentor, and support ongoing professional development for team members to enhance performance. Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. Regularly communicate with regional and senior management to ensure alignment. What You'll Bring Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience. Availability to support a continuous operation including nights, weekends, and holidays. Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments. Strong experience in personnel management, including hiring, scheduling, team development, and performance management. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $46k-80k yearly est. Auto-Apply 24d ago
  • Operations Manager

    Community Kitchen Inc.

    Columbus, OH

    Job DescriptionBenefits: 401(k) Paid time off Training & development Interested applicants may submit a resume to: ********************************. This is a full-time, exempt position working 40 hours per week, Monday through Friday. Hours of operation are 7:00am to 3:00pm. May require some Saturdays, as needed. Also, may require some hours outside of normal hours of operation. Job Title: Manager of Operations Reports to: President/CEO Rate of Pay: Salaried Job Objective: Manage and coordinate the operations of Community Kitchen, Inc. The Manager of Operations is responsible for all day-to-day operations, ensuring and improving the performance, productivity, and efficiency of organizational operations. Maintains and improves operational excellence of Community Kitchen, Inc. Working Conditions: 40-hour work week, core operational hours are 7 am -3 pm, Monday through Friday Fast-paced work environment. Job Duties: Coordinate, manage and monitor the day-to-day operations in the organization. Establish and maintain organization standards pertaining to cleanliness, treatment of clients, staff, and volunteers, and the mission of CKI. Order, control, and periodically spot-check inventory, and work with the Kitchen Manager to maintain inventory. Act as liaison with vendors, community, donors, and volunteers. Provides tours, presentations, and other info about CKI to interested persons and groups. Serve as an advocate for the agency. Develop and manage relationships with other agencies that support CKI activities (i.e. Columbus Health Department, local businesses, in-kind donors, local universities, etc.) Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures. Monitor adherence to rules, regulations, and procedures. Provide supporting documentation for grant writing/reporting and research purposes; monitor progress and maintain reporting documentation; in conjunction with the CEO be aware of start/end dates and deadlines. Manage GiftWorks and QuickBooks Work with the accountant to get monthly financial reports Maintain donor records in GiftWorks Human Resources: Supervise staff. Monitor and evaluate organization staff and volunteers. Delegate tasks and accountabilities. Establish work schedules. Screen, recruit and coordinate all agency volunteers; oversee volunteer database. Conduct appropriate training for volunteers. Conduct outreach initiatives to expand volunteerism in support of agency programs. May be required to work to resolve employee relations issues with staff in the absence of the CEO. Report all employee relations issues to the CEO. Provide strategic input - liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Coordinate and confer with President/CEO to resolve operating problems and difficulties, and operational procedures. Inform the President/CEO of pertinent issues and challenges. Coordinate and oversee special events and projects (i.e. summer picnic, summer lunch program, Christmas program, Halloween party, etc.) Investigate agency complaints and incidents. De-escalate and manage difficult clients. Act as backup to administrative staff and President/CEO when necessary. Prepare reports as specified by the President/CEO. Other duties as assigned. Job Competencies: Relationships- Ability to develop and maintain positive working relationships with staff, volunteers, clients, vendors, and donors. Planning and organizing- Prioritize multiple tasks and projects. Respect for diversity. Attention to detail, accuracy of reports and communications. Ability to work independently Minimum Qualifications: HS Diploma. Experience leading staff and/or volunteers. Proficiency in computers and Microsoft Office applications, Google Docs, Sheets ad Forms required. Experience with QuickBooks and donor database software desired. Excellent writing, communication, organizational, and interpersonal skills. Experience working with vulnerable or at-risk populations preferred. Excellent customer service. Experience de-escalating difficult situations. Valid Ohio Drivers License.
    $61k-100k yearly est. Easy Apply 3d ago
  • Operations Manager Carwash/Detailing $50K-$55K and QTR Bonus (CMH)

    Odorzx Inc.

    Columbus, OH

    Job Description ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Lead a team of employees, providing guidance, training, and performance evaluations Coordinate and monitor all aspects of the supply chain, including procurement and inventory management Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Qualifications: Proven experience in an operations management role, preferably within the carwash/detailing industry Strong leadership skills, with the ability to motivate and inspire a team Excellent organizational and problem-solving abilities Proficient in analyzing and interpreting operational data Demonstrated ability to manage multiple priorities and meet deadlines Effective communication and interpersonal skills Willingness to actively engage in manual labor tasks as required At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: Vacation Time 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities
    $61k-100k yearly est. 1d ago
  • Operations Manager

    Scene 75 Columbus Entertainment Center 3.7company rating

    Dublin, OH

    Job Description Operations Manager Type - FT Salary Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting. Job Summary: We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations. Accountabilities: Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service. Maintain accurate records of employee attendance and performance metrics on a daily basis. Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions. Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies. Principal Duties and Responsibilities: Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions. Implement strategies to enhance team performance, safety protocols, and customer service initiatives. Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction. Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards. Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations. Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise. Skills/Competencies Required: Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment. Excellent attention to detail and a commitment to operational excellence. Passion for hospitality and delivering exceptional customer service. Effective time management skills and the ability to prioritize tasks in a fast-paced environment. Strong communication skills, with the ability to motivate and inspire a diverse team. Education, Qualifications, and Experience: Must be at least 21 years of age. Must have a high school diploma or GED; or equivalent combination of relevant education and experience. Must have at least one year of management or supervisory experience. Experience in Restaurant/Food & Beverage Management is required. Must be able to work weekends and holidays. Must be able to work up to 45 hours per week, available every weekend. Able to stand for long periods of time. Able to lift 39lbs unaided. Valid driver's license required. Authorized to work in the United States. Five Star Parks Benefits Overview At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!
    $41k-68k yearly est. 16d ago
  • Operations Manager

    Brightview 4.5company rating

    Columbus, OH

    **The Best Teams are Created and Maintained Here.** + The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** 65000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $57k-88k yearly est. 43d ago
  • Operations Manager

    The Blue Collar Recruiter

    Delaware, OH

    Job DescriptionOperations Manager Location: Delaware, OH Employment Type: Full-Time Compensation: $80,000 - $100,000 Annually (Based on Experience) + Performance Bonuses Oversee the launch and daily operations of a new residential plumbing service business in Delaware. As Operations Manager, you will manage teams, optimize workflows, ensure customer satisfaction, and drive profitability in a fast-paced startup environment. This role demands strong leadership, hands-on problem-solving, and a focus on safety and efficiency to build a thriving operation from the ground up. Key Responsibilities Supervise plumbers and support staff on service calls, installations, and repairs, including scheduling, dispatching, and performance coaching. Monitor job costing, inventory, and budgets to maintain P&L accountability and operational efficiency. Coordinate vendor relationships, equipment maintenance, and compliance with Ohio Construction Industry Licensing Board (OCILB) standards and local codes. Handle customer interactions, resolve escalations, and implement quality control measures for consistent service delivery. Develop processes for training, safety protocols, and continuous improvement to scale the business. Track KPIs, generate reports, and contribute to strategic planning for growth. Qualifications 7+ years in plumbing or service industry operations, with supervisory experience preferred. Proven track record in team management, budgeting, and customer service in a trade environment. Familiarity with plumbing systems, codes, and tools; OCILB Plumbing Contractor knowledge a plus. Strong organizational, communication, and problem-solving skills. Valid driver's license, clean record; able to pass background check and drug test. Proficiency in operations software, Microsoft Office, and basic financial tools. Benefits Health and dental insurance. Paid time off (PTO). Company vehicle provided. Bonuses tied to team performance and business milestones.
    $80k-100k yearly 5d ago
  • Operations Manager

    Careers Opportunities at AVI Foodsystems

    Hilliard, OH

    AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Assist in the training and development of team members Lead and assist on projects assigned by the Branch Manager Operate and maintain company-owned vehicle in a safe manner; to be used for the purpose of traveling to accounts Maintain positive customer relations by visiting accounts Recognize needs for equipment upgrades and schedule installations of new vending machines Support company programs and branch goals Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption Address customer inquiries/complaints within 24 hours Perform other duties as required Requirements: Must be 21 years of age or older to operate a company vehicle Previous vending experience is preferred Previous management experience required Ability to manage financials and achieve goals Excellent interpersonal skills for communicating with fellow workers and customers Ability to effectively work independently and utilize time efficiently Problem solver Valid Driver s License with good driving history Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $61k-100k yearly est. 40d ago
  • Senior Quality Technician

    Keurig Dr Pepper 4.5company rating

    Columbus, OH

    Job Overview:Location: 950 Stelzer Road, Columbus, OH 43219Schedule: Full-time, 3rd Shift - Monday-Friday, 9:00 p. m. -5:30 a. m. Additional Requirements: Two Saturdays per month and overtime as needed. We are seeking a Senior Quality Technician to provide advanced support for the plant's Food Safety and Quality Assurance programs. This role serves as a senior technical resource, leading complex validation and verification activities, driving continuous improvement, and ensuring full alignment with the Food Safety Management System in partnership with Quality, Operations, and Maintenance leadership. Key ResponsibilitiesModel and reinforce a safety-first culture across all quality functions. Lead comprehensive line audits and documentation reviews with expert knowledge of production processes. Interpret and apply advanced quality procedures, regulatory standards, and plant-wide policies. Operate with a high level of autonomy, demonstrating strong technical judgment and professional maturity. Train, coach, and guide Quality Technicians at all levels; support skill development and readiness. Serve as a key decision-maker for quality issues, balancing product integrity, risk, regulatory expectations, and financial considerations. Interface with vendors and internal leaders to resolve complex quality matters. Evaluate nonconforming batches, determine root causes, and recommend corrective and preventive actions. Lead VMS audits, contribute to internal audit readiness, and support quality aspects of plant trials and continuous improvement initiatives. Identify opportunities to strengthen plant quality systems and drive sustainable improvements. Certifications & TrainingBetter Process Control School certification Lean Six Sigma (Yellow, White, and Lean Belt) AIB Food Sanitation certification HACCP/HARPC training successfully completed Total Rewards:Starting pay: $26. 22 per hour. The employee will move to a higher rate of $27. 60 per hour in the quarter after their 6-month anniversary. Benefits (Effective Day One, Where Applicable):Medical, Dental, and Vision InsuranceDisability CoveragePaid Time Off (including vacation and sick leave)401(k) with company match Tuition ReimbursementMileage ReimbursementBenefits are subject to eligibility requirements and applicable collective bargaining agreements. Requirements:Associate or bachelor's degree in a science or technical discipline (preferred) Minimum of 5 years of experience in food, beverage, or pharmaceutical manufacturing Strong knowledge of FDA regulations, GMPs, and HACCP/HARPC requirements Proficiency in Microsoft Office applications Physical RequirementsAbility to lift up to 50 lbs regularly Frequent kneeling, squatting, bending, twisting, and overhead reaching Ability to stand for extended periods on the production floor Willingness to work across departments and support extended or flexible hours when required Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $26 hourly Auto-Apply 16d ago
  • Disabilities Residential Operations Manager

    Viaquest 4.2company rating

    Newark, OH

    Residential Operations Manager A Great Opportunity / $56,500 per year/ Full Time/ On Call Required/ Manages Licking and Knox County At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve! Responsibilities may include: Management of the overall system of supports and services provided to individuals served. Personnel management and coordination of service delivery. Ensure individuals' service teams are operating and communicating effectively. Financial oversight of program. Requirements for this position include: Four-year degree in social services or a related field. Previous supervisory/management experience. At least four years of human services experience. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Paid-time off. Employee referral bonus program. About ViaQuest Residential Services To learn more about ViaQuest Residential Services please visit ********************************************************************* From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Email us at ***********************
    $56.5k yearly Easy Apply 16d ago

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