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Remote Workers' Comp Quality & Performance Lead
Arthur J. Gallagher & Co. (AJG 3.9
Remote operations/quality manager job
A leading claims management company is looking for an experienced professional in California for a remote role specializing in Workers' Compensation claims. The successful candidate will need 7-10 years of relevant experience, strong leadership and process management skills, and familiarity with auditing. The position includes comprehensive benefits like medical plans and educational reimbursement. If you're dedicated to enhancing client care and have a passion for driving outcomes, we want you to be part of our team.
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$80k-108k yearly est. 4d ago
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Quality Manager - Automotive
Plastic Executive Recruiters
Operations/quality manager job in Columbus, OH
AUTOMOTIVE QUALITY MANAGER
This role leads the quality function for a Tier 1 automotive manufacturing operation, with responsibility spanning injection molding, secondary processes, assembly, and end-of-line testing. The Quality Manager owns plant-wide quality performance, customer-facing quality issues, and the continuous improvement systems that support long-term operational stability.
KEY RESPONSIBILITIES
Lead and develop a multi-shift Quality organization, including quality engineers, team leaders, and technicians
Drive plant-wide quality improvement initiatives across injection molding, secondary operations, assembly, and testing processes
Establish, maintain, and improve quality systems aligned with automotive customer and certification requirements
Own customer quality performance including complaints, audits, safe launches, and corrective actions
Lead supplier quality improvement activities including audits, performance reviews, and corrective action follow-up
Implement and maintain structured continuous improvement programs such as layered process audits, 6S, and critical process tracking
Develop and manage quality documentation including SOPs, control plans, PFMEAs, inspection standards, and work instructions
Train and develop the quality team in structured problem-solving and continuous improvement methodologies, including Six Sigma
Track quality metrics, identify trends, and lead countermeasure development through cross-functional collaboration
Communicate quality performance, risks, and improvement plans to plant leadership and senior management
REQUIREMENTS
Bachelor's degree in Engineering or related technical field, or equivalent experience
8+ years of quality experience in an automotive manufacturing environment
2+ years of leadership experience managing quality teams
Strong working knowledge of automotive quality systems, customer requirements, and audit processes
Experience leading corrective actions, supplier quality initiatives, and new program launches
Background in continuous improvement methodologies such as Six Sigma or similar structured approaches
Proficiency with Microsoft Office tools and quality reporting systems
Confident communicator who can advocate for the plant when working with customers and suppliers
BENEFITS
Relocation assistance available
Comprehensive benefits package including medical, dental, vision, life insurance, 401(k) match, and tuition assistance
This is an onsite leadership role within a fast-paced automotive manufacturing environment.
Visa sponsorship is not available.
Explore more opportunities at **************************
$67k-104k yearly est. 5d ago
Director, Quality Improvement Programs (Remote)
American Heart Association 4.6
Remote operations/quality manager job
A leading health organization is seeking a Director, Program Implementation to manage the Quality Improvement team in California. This role focuses on implementing quality initiatives, overseeing program goals across various health strategies including stroke and heart failure. Candidates should have at least three years of relevant experience and a Bachelor's degree. Competitive compensation is provided, with a salary range of $95,000.00 - $131,200. This position can be home-based, with a preference for regions in the western states.
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$95k-131.2k yearly 5d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations/quality manager job in Dublin, OH
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
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PandoLogic. Category:Pharmaceutical, Keywords:Pharmacy Technician, Location:Dublin, OH-43017
$22.5-31 hourly 1d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Operations/quality manager job in Columbus, OH
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-50k yearly est. 3d ago
Remote JavaScript Engineer for AI Training & Code Quality
Labelbox 4.3
Remote operations/quality manager job
A leading AI solutions firm is looking for a JavaScript Developer to work remotely on AI-related projects. The successful candidate will review AI-generated JavaScript code, develop high-quality solutions, and create explanations for code logic. A Bachelor's degree in Computer Science and 3-5 years of experience with JavaScript frameworks like React or Node.js are required. This hourly contract offers flexible working hours ranging from 10 to 40 hours per week.
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$85k-115k yearly est. 2d ago
Operations Manager
Swipejobs
Operations/quality manager job in West Jefferson, OH
NOW HIRING WAREHOUSE ONSITE STAFFING MANAGER!
Schedule: Monday-Friday
Shift Hours: 1st: Monday-Thursday, 4:30am-3:30pm
2nd shift: Monday-Thursday, 3:30pm-2:30am
Pay Range: $62,000/year + benefits
(
Plans offered
: 401K, medical/dental/vision/disability/life insurance, maternity leave)
About Us:
At SwipeJobs, we're reshaping the future of staffing through technology. With operations in 48 states across the U.S., our platform connects job seekers with employers through our intuitive mobile and desktop applications. We're a high-growth, tech-enabled company backed by a strong vision and a dynamic leadership team.
We are seeking an experienced Onsite Staffing Manager to drive growth in the West Jefferson, OH market.
What You'll Do:
Manage all employees actively working onsite
Partner with managers to understand staffing needs
Coordinate onboarding and new hire orientations
Support employees and act as the onsite point of contact
What We're Looking For:
Fluent in English and Spanish
Previous supervisor, onsite management experience or team lead (warehouse or light industrial preferred)
Strong people skills - you enjoy building connections
Organized and able to juggle multiple tasks in a fast-paced environment
Comfortable using Microsoft Office; ATS experience is a plus
Reliable, proactive, and able to work independently onsite
$62k yearly 5d ago
Operations Manager
Smash Park Entertainment Group
Operations/quality manager job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 5d ago
Datacenter Operations Manager
TPI Global Solutions 4.6
Operations/quality manager job in Westerville, OH
Lab Scheduling & Prioritization
• Coordinate factory witness test schedules across three primary lab locations:
o Dearborn, OH
o Monterrey, MX
o Tijuana, MX
• Prioritize testing activities based on:
o Manufacturing readiness and production schedules
o Sales commitments and customer urgency
o Product type and lab capabilities
• Ensure optimal utilization of lab resources and avoid scheduling conflicts.
Cross-Functional Coordination
Act as the liaison between manufacturing, engineering, lab operations, and sales teams to align on test objectives and logistics.
Facilitate communication and alignment across departments to ensure readiness and minimize delays.
Ensure all required documentation, equipment, and personnel are prepared ahead of scheduled tests.
Customer Engagement
Serve as the primary point of contact for customers attending factory witness tests.
Coordinate logistics for customer visits, including travel, accommodations, and site access.
Ensure customers are informed of test schedules, protocols, and any changes or delays.
Travel & On-Site Support
Travel to lab locations as needed to support high-priority witness tests and ensure schedules are maintained.
Provide on-site coordination and issue resolution during critical testing events.
Process Oversight & Documentation
Monitor the progress of scheduled tests and escalate issues that may impact timelines or customer satisfaction.
Ensure that test documentation, certifications, and reports are delivered promptly and accurately.
Track and report on test completion rates, customer feedback, and scheduling efficiency.
Skills: Skills & Competencies
Strong understanding of data center thermal management technologies, including chillers, fan walls, and liquid cooling systems.
Excellent organizational and time management skills with the ability to manage multiple priorities.
Effective communication and interpersonal skills, especially in customer-facing scenarios.
Proficiency in project management tools (e.g., MS Project, Smartsheet) and ERP systems.
Ability to travel up to 25% domestically and internationally, including to Dearborn, Monterrey, and Tijuana.
Preferred Attributes:
Familiarity with direct-to-chip liquid cooling architectures and CDU integration.
Experience with fan wall deployments and airflow optimization in white space environments.
Multilingual communication skills (English/Spanish) are a plus.
Education:
Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or a related field.
5+ years of experience in project coordination or program management, preferably in HVAC, cooling systems, or data center infrastructure.
Experience working with cross-functional teams and managing customer-facing technical projects.
$54k-88k yearly est. 5d ago
Western US Regional Quality Manager
E2 Optics 4.1
Remote operations/quality manager job
Why E2 Optics?
🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win.
If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.
What You'll Do
Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
Promotes company Core Values to foster and safeguard family-centric culture.
In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account.
Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US.
Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices.
Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency.
Determines corrective or preventative measures where indicated and verifies measures have been implemented.
Communicates the expectations, goals, standards, and metrics used to measure progress.
Attends and supports required Quality Management meetings will all levels of both internal and external parties.
Develops, follows-up and verifies completion of action items based off KPI's.
Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements.
Manages Quality training needs in accordance with both E2 Optics and customer guidelines.
Provides technical and regulatory compliance expertise and support throughout the US operations under this description.
Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications.
Reviews, compiles and submits Quality Management reports required by strategic account operation under this description.
Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations.
Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations.
Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems.
Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards.
Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations.
Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions.
Support ongoing workforce development, leadership training, and career pathing for technical roles.
Support onboarding and certification programs for new hires, including BICSI and client-specific requirements.
Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level
Establish and monitor KPIs and metrics for quality performance and training effectiveness.
Champion a culture of accountability, safety, and continuous learning across the organization.
Lead, mentor and support QA/QC and technical training teams across multiple locations.
Travel: The individual in this role should be able and willing to travel as required by E2 Optics.
What We Are Looking For
Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field.
5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree.
BICSI RCDD, PMP, or equivalent certifications preferred.
Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources.
Law and Government: knowledge of laws, legal codes, government regulations, and requirements.
Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters.
Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project.
5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries.
Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices.
Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices.
Proven ability to build and scale quality programs in high-growth and field-based environments.
What We Offer
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Work Environment and Physical Demands
The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Disclaimer
The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
$74k-109k yearly est. Auto-Apply 6d ago
Quality Manager
Invisible Technologies 4.0
Remote operations/quality manager job
About Invisible
Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most.
Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere.
Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets.
Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology.
About The Role
As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence.
In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability.
You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies.
This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow.
What You'll Do
Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures.
Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed.
Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership.
Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards.
Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines.
What We Need
Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field.
Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects.
5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment.
Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics.
Experience working in agile environments and using project management tools
Strong analytical skills with experience in data-driven decision-making.
Familiarity with AI/ML concepts and workflows is a strong plus.
What's In It For You
Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity.
For this position, the annual salary ranges by location are:
Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD
You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.
Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process
What It's Like to Work at Invisible:
At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.
We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in.
Country Hiring Guidelines:
Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.
AI Interviewing Guidelines:
Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey.
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Accessibility Statement:
We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at
accommodation@invisible.email
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Equal Opportunity Statement:
We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
$132k-147.3k yearly Auto-Apply 28d ago
Data Center QA/QC Manager
Vertex Innovations 4.7
Remote operations/quality manager job
Vertex Innovations is seeking an experienced Data Center QA/QC Manager to support ground-up, mission-critical data center projects from break ground through final turnover. This role ensures construction quality, system compliance, and readiness for commissioning across civil, structural, and MEP scopes.
Location:
Initial Site Location: Dallas, TX
(local candidates only - must be within daily commuting distance. Required to be on-site.)
This position is considered remote work. While the initial site location is specified above, we are seeking candidates who are willing and able to travel 100% to various client project sites each week as assigned.
Key Responsibilities:
Lead QA/QC efforts for ground-up data center construction projects.
Develop and manage project-specific QA/QC plans.
Perform routine inspections across civil, structural, and MEP scopes.
Identify deficiencies, issue punch lists, and track corrective actions.
Verify compliance with IFC drawings, specifications, and approved submittals.
Coordinate with GCs, subcontractors, vendors, and commissioning teams.
Review PFCs, FPTs, startup documentation, and inspection reports.
Support L1-L5 commissioning, IST, load bank testing, and system energization.
Review megger testing, IR scans, pressure testing, and cable certification.
Oversee O&M manuals, as-builts, warranties, and turnover documentation.
Participate in AHJ inspections and owner walkthroughs.
Ensure compliance with OSHA and site safety requirements.
Qualifications:
Education:
Bachelor's degree in Engineering, Construction Management, or related field (or equivalent experience).
Relevant certifications, such as Project Management Professional (PMP), Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus.
OSHA 30 Construction certification
Experience & Skills:
7+ years of QA/QC experience on mission-critical or data center projects.
Strong knowledge of ground-up construction sequencing and site development.
Deep understanding of electrical, mechanical, BMS, Fire Life Safety, Access Control, and critical systems.
Experience with UPS, generators, switchgear, PDUs, CRAH/CRAC units, and cooling systems.
Ability to interpret construction drawings, specifications, and test reports.
Experience supporting commissioning and integrated systems testing.
Proficiency with Procore, Bluebeam, Smartsheet, and QA/QC tracking tools.
Strong communication, documentation, and organizational skills.
Ability to travel as required.
Preferred Qualifications
Hyperscale or colocation data center experience.
Familiarity with ASHRAE, NFPA, IEEE, and Uptime Institute standards.
Commissioning or QA/QC certifications.
Experience with Cx Alloy and Primavera P6.
Working Conditions:
Initially must be within daily commuting distance to Dallas, TX site location
Willing and able to do weekly travel to various data center project sites, as assigned
Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels.
May involve extended hours during critical project phases.
Compensation:
$100,000 - $150,000, dependent on experience and location
Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D
Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents
15 days paid time off (prorated based on start date) and 8 holidays
About Vertex
Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nation's telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of today's wireless and fiber networks connecting millions of Americans and improving their daily lives.
Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society.
At Vertex these Core Values created by our team are our guide in creating today's connected society.
Integrity - To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions.
Accountability - To take full ownership and responsibility in our roles as we serve our company, clients and communities.
Commitment - To stand behind our word and our promises
Respect - To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being.
Performance - To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities.
VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$100k-150k yearly 5d ago
Manager, Quality and Manufacturing
Hello Heart 3.9
Remote operations/quality manager job
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information.
About the Role:
As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production.
Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes.
Responsibilities
Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation
Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones
Create and maintain quality control plans across IQC, IPQC, and OQC processes
Define and implement manufacturing process controls, test requirements, and build validation plan
Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies
Drive corrective and preventive actions and verify long-term effectiveness
Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health
Monitor yields, reduce defects, and drive continuous improvement across production lines
Assess supplier capability and lead onsite production reviews and factory evaluations
Define incoming inspection criteria, sampling plans, and supplier quality alignment
Maintain detailed build documentation, quality dashboards, and audit reports
Qualifications
7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline
Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes
Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma
Proven experience leading root cause analysis and driving corrective actions
Experience working with contract manufacturers and suppliers, preferably in Asia
Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data
Excellent communication skills with the ability to present findings and recommendations
Experience supporting NPI builds and high-volume product ramp is preferred
Familiarity with reliability testing and environmental qualification is preferred
Knowledge of hardware system integration spanning mechanical and electrical components is preferred
Experience with DOE, process optimization, or Lean Manufacturing is preferred
Mandarin language proficiency is a plus
The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
$140k-160k yearly Auto-Apply 27d ago
Supplier Quality Manager
SMA America 4.9
Remote operations/quality manager job
Why Work at SMA America At SMA America, we believe in
Energy
that
Changes
. Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy.
But we're not just transforming power - we're empowering people.
We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.
Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you.
PURPOSE OF THE POSITION
The Supplier Quality Manager is responsible for leading and managing supplier development and quality assurance activities across a defined supply base. This role ensures suppliers meet company standards for quality, reliability, and performance through strategic alignment, qualification processes, and continuous improvement initiatives.
PRIMARY DUTIES / RESPONSIBILITIES
Lead supplier qualification, integration, and ongoing management processes.
Coordinate and oversee First Article Inspection (FAI) activities with cross-functional teams.
Partner with commodity teams to align procurement strategies with quality objectives.
Conduct supplier gap assessments and manage corrective actions; validate improvement effectiveness.
Perform supplier audits for vendor selection, onboarding, and continuous improvement.
Plan, execute, and follow up on supplier qualification, process, and product audits.
Manage APQP (Advanced Product Quality Planning) activities with suppliers.
Support sourcing decisions and supplier portfolio management.
Prepare and deliver periodic and ad hoc reports on supplier performance and quality issues.
Lead process improvement initiatives using quality tools and statistical methods to improve critical-to-quality (CTQ) parameters.
Monitor and track supplier performance; recommend process and product improvements based on CTQ metrics.
Serve as escalation point for high-severity supplier quality issues.
Support cross-functional teams and task forces, including supplier claims management.
Evaluate quality deviations, monitor corrective/preventive actions, and issue deviation approvals as required.
Contribute to defining supplier-related requirements (contracts, specifications, supply chain, after-sales).
Perform additional duties as assigned.
REQUIRED TRAINING
Bachelor's degree in Engineering, Electrical Engineering, or related field (Master's preferred).
Equivalent education and professional experience may be considered.
Minimum 10 years' experience in supplier quality or supplier development in a manufacturing environment.
Proven experience in international supplier management and auditing.
trong knowledge of APQP, PPAP, 8D, FMEA, and quality standards (ISO 9001, ISO 14001, ISO 18001, etc.).
Proficiency in statistical tools and methods (SPC, MSA, Six Sigma).
ERP experience (SAP S4HANA preferred).
Familiarity with business applications (Salesforce, JIRA, Jaggaer, MS Office).
Exceptional communication, leadership, and cross-functional collaboration skills.
Strong organizational skills with ability to report, present, and document in a customer-oriented manner.
Entrepreneurial mindset; proactive and solution-oriented.
Certification in quality management (e.g., CQE, CQA, Six Sigma) strongly preferred.
Willingness to travel domestically and internationally as required.
WE OFFER
Salary Range: $104,000-$134,000 annually, depending on experience and qualifications
Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
401(k) plan with company match
Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
Opportunities for professional development and training
Inclusive, collaborative, and innovative work environment
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.
Our Privacy Policy
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.
If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com
$104k-134k yearly Auto-Apply 60d+ ago
Quality Manager
Heart of Ohio Family Hea Lth Centers 3.0
Operations/quality manager job in Columbus, OH
The primary function of the Quality Program Manager is responsible for providing day to day management of the quality improvement program. Responsible for coordinating activities of quality department staff, suggesting process changes, measuring data, and completing QA activities to achieve organization goals for quality measures for programs like UDS, Accountable Care/Clinically Integrated Networks, Ohio Medicaid CPC, CPC Kids, CMC, and individual insurance plan contracts.
Reports to: Director of Quality and Clinical Systems
Supervises: Yes
Dress Requirement: Business Casual
Work Schedule:
Monday through Friday during standard business hours
Times are subject to change due to business necessity
Exempt
Essential Job Duties and Responsibilities
Work with supervisor and members of clinical leadership to develop, implement, monitor, and measure plans to improve processes and quality outcomes.
Work with supervisor, clinical leadership, data analytics team, and external data vendor Unity PHM to analyze data, clean data, and perform quality assurance activities.
In collaboration with supervisor, Chief Medical Officer, and others, the position is responsible for carrying out system-wide quality programs. Assists with developing, planning, and implementing policies and procedures.
Works closely with supervisors, clinical teams, and non-clinical teams for quality improvement efforts. Assists with designing processes for quality improvement purposes.
Plays a key role in maximizing revenue from value-based care, pay-for-performance, and risk adjustment contracts. Ensure compliances with program requirements. Examples include individual insurance plan contracts, Accountable Care/Clinically Integrated Networks, Ohio Medicaid CPC, CPC Kids, and CMC programs.
Focuses on better healthcare value and quality, including the improvement of clinical outcomes, patient experience, patient safety, costs, revenue, productivity, efficiency, employee and physician satisfaction, and process reliability.
Leads or participates in meetings related to quality improvement.
Coordinate, manage and report UDS measures and other data related to clinical quality.
Manages performance improvement projects to assure milestones and key performance indicators are met within defined parameters. Documents the results of projects, and submits other documentation as requested.
Develop and motivate department staff. Interview, monitor time and attendance, and manage performance of subordinates.
Report on clinical quality measures internally and externally. Provide updates to internal and external stakeholders on progress in quality initiatives.
Support data collection and reporting related to grants.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Qualifications
Education:
Bachelor's degree in a related field required. Examples include nursing, healthcare administration, public health, or similar.
Certifications such as CPHQ and Lean Six Sigma are beneficial, but not required.
Experience:
At least four years of experience in the healthcare field, quality, data analytics, and/or management strongly preferred. Master's level education and appropriate background may substitute for some experience.
Knowledge of clinical operations including the functions of the front and back-office utilization information systems is preferred.
Previous experience working in an outpatient clinic is preferred.
Knowledge/Abilities:
Excellent communication skills, both written and verbal, are required.
Strong organization and time management skills are required.
Ability to work independently and demonstrate initiative is required.
Proficiency with Microsoft Office is required.
Displays cheerful demeanor and makes positive comments when on duty.
Works cooperatively with other staff members.
Displays sensitivity in a multi-cultural environment.
General understanding of the medical billing process is preferred.
Equipment Operated :
Telephone
Computer
Printer
Fax machine
Copier
Other office equipment as assigned
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.
The patient examination rooms and office area is:
kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$69k-90k yearly est. Auto-Apply 60d+ ago
Quality Assurance-Control Manager
Nti Connect 3.8
Operations/quality manager job in Gahanna, OH
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary:
As a Quality Assurance/Quality Control Manager, you will be responsible for managing the QA/QC Program for the Ohio market with the ability to travel to other markets and assist when necessary. This role involves developing and maintaining quality standards, performing inspections, managing quality-related documentation, and ensuring that all work complies with NTI standards.
Job Duties and Responsibilities:
Responsible for the start-up and implementation of the Quality Control Process.
Interface directly with company and customers Quality Assurance (QA) and management on all quality related issues.
Be technically experienced and capable of comprehending the specifications, standards, and code requirements for all assigned projects.
Review all potential deficiency reports, track discrepancies, and verify the issues have been fully corrected prior to closure.
Develop the Preparatory Meeting agendas, facilitate the Preparatory Meetings and participate in the Initial, Follow-up and Final Inspections.
Be fully aware of the contract, plans, specifications, and applicable codes.
Perform daily/weekly field inspections to verify employees work complies with the project specifications and applicable codes.
Document and submit a Weekly Report of Quality Control activity.
Perform material inspections to verify that the products are to specifications and that storage, staging and material handling methods are implemented.
Audit quality control procedures.
Work closely with the Health and Safety team to ensure a safe working environment for all employees and subcontractors.
Provide hands-on coaching and feedback to the field technicians to reinforce quality standards.
Identify reoccurring issues and collaborate on process improvements.
Develop risk mitigation strategies to minimize project-related quality issues.
Personnel evaluation and development for QA/QC team.
Job Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and delegate them when appropriate.
Excellent leadership skills.
Proficiency in relevant software tools and quality control systems.
Strong commitment to safety and quality.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Certification in Quality Assurance or Quality Control is a plus.
Proven experience in QA/QC roles within the industry, with a minimum of 4 years of experience.
Strong knowledge of codes, standards, and regulations.
Physical Requirements:
Must be able to carry and lift items weighing up to 25 pounds.
Pay rates may vary based on skills, background, experience and specific location.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status.
Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of T. Marzetti, and we reserve the right to contact those candidates without any obligation to pay a fee.
* This job can be performed remote with travel
Overview
Reporting to the Senior Director for Food Safety & Quality, Grain & Dough, the Co-Manufacturing & Supplier Quality Manager is responsible for the strategic and tactical development and management of Food Safety & Quality programs at our external partners including Co-Manufacturers, Co-Packers and Suppliers.
Responsibilities
* Develops and implements programs and standards for the identification, qualification, and on-going assessment of 3rdparty suppliers of ingredients, packaging materials, WIP, and finished goods
* Collaborates with Food Safety & Sr Ingredient Development and Supply RD Manager to perform annual risk assessment to determine supplier audit list for each fiscal year
* Assigns supplier audit schedule to internal & contracted supplier auditors
* Reviews supplier audit reports and manages corrective action follow-up from contracted supplier auditors
* Collaborates with Marzetti Co-Manufacturing and Procurement teams during the identification and vetting of suitable manufacturing partners
* Sets standards and maintains key Food Safety and Quality performance metrics for Co-Manufacturers to identify continuous improvement opportunities and to mitigate risk
* Supports product start-ups, reformulations and the identification of unique technologies as warranted
* Assists complaint investigations, risk assessments and drives corrective actions to deliver customer and consumer satisfaction
* Plays a role in the evaluation and pre-planning for new Mergers and Acquisitions (Scouting and due diligence)
* Interacts with and influences the cross-functional team to and through the commercialization process
* Develops & maintains Quality Audit Plans (QAPs) for new & existing Co-Manufacturing sites
* Performs monthly product reviews for each Co-Manufacturing site and document results on monthly scorecard
Key contacts with: Food Safety, Quality Assurance, Supply Chain/Operations, Procurement, R&D, Regulatory, Commercialization, Business leaders, Co-Manufacturers and Suppliers
Supervisory Responsibility: Manages the supplier audit program for internal and contracted supplier auditors.
Qualifications
* BS degree in Food Science, Food Engineering, Microbiology, Chemistry, or other similar science related field.
* Minimum 10 years of experience in food manufacturing and quality management
* Broad knowledge of food manufacturing with experience in quality, food safety, product development, or operations
* Comprehensive knowledge of food safety regulations and requirements (FSMA, HACCP, GMP)
* Experienced in GMP, HACCP, and Quality Systems auditing (certification for a GFSI accepted scheme by an accredited agency preferred)
* Certified Preventive Controls for Human Food (PCQI) within 12 months
* Strong written and verbal communication skills
* Ability to influence without authority
* BS degree in Food Science, Food Engineering, Microbiology, Chemistry, or other similar science related field.
* Minimum 10 years of experience in food manufacturing and quality management
* Broad knowledge of food manufacturing with experience in quality, food safety, product development, or operations
* Comprehensive knowledge of food safety regulations and requirements (FSMA, HACCP, GMP)
* Experienced in GMP, HACCP, and Quality Systems auditing (certification for a GFSI accepted scheme by an accredited agency preferred)
* Certified Preventive Controls for Human Food (PCQI) within 12 months
* Strong written and verbal communication skills
* Ability to influence without authority
* Develops and implements programs and standards for the identification, qualification, and on-going assessment of 3rdparty suppliers of ingredients, packaging materials, WIP, and finished goods
* Collaborates with Food Safety & Sr Ingredient Development and Supply RD Manager to perform annual risk assessment to determine supplier audit list for each fiscal year
* Assigns supplier audit schedule to internal & contracted supplier auditors
* Reviews supplier audit reports and manages corrective action follow-up from contracted supplier auditors
* Collaborates with Marzetti Co-Manufacturing and Procurement teams during the identification and vetting of suitable manufacturing partners
* Sets standards and maintains key Food Safety and Quality performance metrics for Co-Manufacturers to identify continuous improvement opportunities and to mitigate risk
* Supports product start-ups, reformulations and the identification of unique technologies as warranted
* Assists complaint investigations, risk assessments and drives corrective actions to deliver customer and consumer satisfaction
* Plays a role in the evaluation and pre-planning for new Mergers and Acquisitions (Scouting and due diligence)
* Interacts with and influences the cross-functional team to and through the commercialization process
* Develops & maintains Quality Audit Plans (QAPs) for new & existing Co-Manufacturing sites
* Performs monthly product reviews for each Co-Manufacturing site and document results on monthly scorecard
Key contacts with: Food Safety, Quality Assurance, Supply Chain/Operations, Procurement, R&D, Regulatory, Commercialization, Business leaders, Co-Manufacturers and Suppliers
Supervisory Responsibility: Manages the supplier audit program for internal and contracted supplier auditors.
$72k-93k yearly est. 49d ago
QA Release Sr. Manager
American Regent 4.7
Operations/quality manager job in New Albany, OH
Nature and Scope
Reporting to the, QA Operations & Quality Systems Director, the QA Release Senior Manager focuses on final release of all components, materials, and products utilized and produced at American Regent sterile manufacturing plants and laboratories. This position is also responsible for oversight of activities of Contract Manufacturing Organizations (CMO) finished product manufacturing and their adherence to established Quality and Compliance requirements. This is a multi-disciplinary management role that will interact with all phases of production including manufacture of sterile injectables, laboratories, facilities/engineering, and materials at three different American Regent sites in the Columbus, Ohio area.
Essential Duties and Responsibilities
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Perform all duties in accordance with American Regent and Daiichi Sankyo Business Principles, corporate directives, SOPs, policies, and government and industry regulatory guidelines.
Manage and assign QA staff in incoming, in-process, final inspection, and batch release. Includes the inspection & sampling of raw materials, finished products, and components. Is directly responsible for batch releases.
Oversee GMP activities of Contract Manufacturing Organizations (CMO) finished product manufacturing and ensuring conformance to established Quality and Compliance requirements.
Ensures oversight for the successful life cycle development and commercialization of pharmaceuticals at external manufacturing partners.
Act as a liaison between QA and other departments on quality issues related to release of incoming, in-process, and final products and report back to the QA Operations & Quality Systems Director.
Initiation, review and approval of cGMP documentation including: procedures, policies, change controls, deviations.
Develop and manage quality metrics to optimize performance, identify trends, and communicate to Senior level Management.
Identify quality process improvements to increase efficiencies and performance of systems, operations and personnel.
Identifies and resolves potential cGMP issues which may impact quality and reports results to Senior level Management.
Consistently demonstrate QUALITY culture and behaviors and perform all duties in accordance with American Regent and Daiichi Sankyo Business Principles, corporate directives, SOPs, policies, and government and industry regulatory guidelines.
Ensures all work is performed and documented in accordance with existing Company policies and procedures, as well as cGMP and health and safety requirements in the markets where product is sold.
Ensures Quality Assurance goals and objectives are identified and met
Act as a liaison between American Regent QA and third-parties on quality issues and report back to the QA Operations & Quality Systems Director
Provide effective leadership including: individual goal setting/performance reviews, managing the development of employees, recognizing and appreciating employee contributions, mitigating conflict and communication problems, planning and facilitating team activities, selecting personnel and motivating members of the functional area.
Perform any other tasks/duties as assigned by management.
Education Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Bachelors' degree in Life Science or equivalent course of study is required.
10 years progressive experience in QA Pharmaceutical environment required.
5-10 years management experience required.
Strong working knowledge of Federal (FDA) Good Manufacturing Practice (GMP) requirements and guidelines and documentation practices.
Excellent oral and written communication skills including strong technical writing skills.
Strong organizational skills, planning skills and team-building.
Ability to work independently and deliver timely results.
Ability to lead cross functional teams, resolve conflicts and disagreements.
Ability to travel between each of the Ohio facilities (in the greater Columbus area).
American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status.
Applicants have rights under Federal Employment Laws.
FMLA poster: **********************************************************
Know Your Rights: Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
Employee Polygraph Protection Act: *********************************************************
Alert: We're aware of individuals impersonating our staff to target job seekers. Please note:
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$69k-96k yearly est. Auto-Apply 56d ago
QA/QC Manager
Blackrock Resources 4.4
Operations/quality manager job in New Albany, OH
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. We're hiring an experienced QA/QC Manager to support a greenfield data center construction project in New Albany, OH. This is a high-impact role for someone who understands the complexity of electrical installations and thrives in a detail-driven, fast-paced construction environment.
This is an on-site role focused on maintaining and overseeing all aspects of the project's quality assurance and control plan. You'll report directly to the Project Manager and coordinate with on-site and off-site teams, subcontractors, and stakeholders to ensure compliance, safety, and precision across the board.
Key Requirements:
* Hands-on experience with high voltage electrical projects
* Strong command of construction quality regulations
* Exceptional attention to detail and documentation
* Ability to communicate effectively with all levels - from tradespeople to leadership
* Previous experience in greenfield or data center construction strongly preferred
* Skilled in electrical inspections, walk-downs, and system testing
* Comfortable with tools like Excel, Word, and QA documentation systems
What You'll Be Doing:
* Implement and manage the project's QA/QC plan
* Oversee subcontractor compliance and coordinate inspections
* Lead documentation processes - from submittals and logs to final as-builts
* Conduct walk-downs, material tracking, shop drawing reviews, and 4-phase inspections
* Maintain testing records, rework lists, and support third-party audits
* Actively ensure the project stays on track, safe, and within quality specs
Additional Info:
* Must be able to read and interpret blueprints, specs, and system documentation
* Prior work with systems like CSA, CX mapping, Bus Duct, Cable Bus, and MV/LV gear
* Physical ability to move around large construction sites and wear PPE daily
* 15+ years in QA/QC for heavy industrial construction preferred
If you're someone who takes pride in doing it right the first time, keeps quality at the forefront, and is ready for a major project, please send your resume to Brandon at bgreen@blackrockres.com.
#LI-DNI
$75k-98k yearly est. 17d ago
Senior Food Safety & Quality Program Manager
Versova
Operations/quality manager job in Johnstown, OH
Job Title: Senior Food Safety and Quality Program Manager
Department: Compliance
Reports To: Senior Director of Compliance
Job Type: Full Time
Travel: 20%-30%
Compensation: starting salary $90,000-$111,000 based on experience
Job Summary
The Senior Food Safety and Quality Program Manager supports the development, coordination, and continuous improvement of food safety and quality programs across all Versova food processing and feed manufacturing facilities. This role helps ensure compliance with federal, state, and local regulations, as well as customer, third-party, and industry standards, using HACCP, GMP, and other recognized methodologies. The Senior Food Safety and Quality Program Manager partners closely with local Food Safety and Compliance Teams, Operations, Feed Mill Management, and Human Resources to maintain programs that protect product integrity, reduce food safety risks, and support successful audit outcomes.
Essential Job Functions
Develop, implement, and maintain food safety and quality programs that meet company, federal, state, customer, and third-party standards (FDA, USDA, SQF, state regulators, etc.).
Coordinate and support food safety training, creating clear and easy-to-understand materials for employees and compliance teams.
Monitor sanitation practices and help ensure processes are followed to reduce food safety risks.
Conduct internal audits, gap assessments, and routine program reviews; document findings and support corrective actions.
Assist sites and local food safety teams with preparation for external audits and inspections and communicate audit expectations.
Maintain accurate documentation, ensure programs remain current with regulatory and customer requirements, and track food safety KPIs and trending data.
Review food safety data with compliance and operations teams to identify opportunities for improvement in GMPs, product holds, validations, and other key processes.
Support investigations of customer complaints, nonconformities, and risk assessments; recommend and implement program modifications.
Oversees traceability program, third party portals and audits for co-op marketing purposes as it relates to identity preserved certifications (i.e. UEP, etc.).
Partner with feed mills to develop and monitor feed safety programs, ensuring compliance with applicable regulations.
Serve as a contact for customer and regulatory communications related to food safety and quality and help maintain productive relationships with USDA/FSIS, FDA, and state agencies.
Other duties as assigned
Required Qualifications
Bachelor's degree in Food Science or a related field (or equivalent experience).
4+ years of related experience in food safety, compliance, manufacturing, or quality assurance.
Understanding of HACCP, GMP, and applicable food safety regulations.
HACCP certification (or ability to obtain).
Strong written and verbal communication skills in English.
Proficiency with Microsoft Office and general documentation tools.
Preferred Qualifications
Experience supporting internal or external food safety audits.
Knowledge of feed safety programs and/or agricultural production environments.
Familiarity with SQF, FDA, USDA, and state regulatory requirements.
Ability to collaborate effectively across multiple sites and teams.
Work Environment
This role requires routine travel. Work may occur in both office and food/feed manufacturing environments with exposure to varying temperatures, dust, and typical plant conditions. Physical requirements include the ability to walk, stand, and sit for extended periods, conduct on-site assessments, and navigate production areas safely. The position requires adaptability and the ability to support multiple food safety priorities across different locations.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws