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Become An Operations Representative

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Working As An Operations Representative

  • $90,820

    Average Salary

What Does An Operations Representative Do At Bank of America

* basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required.
* Maintains internal operational and financial controls and ensures they meet bank standards.
* Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
* Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.
* Decisions have some impact on internal and external customer relationship

What Does An Operations Representative Do At Spire Credit Union

* Receive and respond to customer and branch staff requests to resolve account inquiries and issues to resolve concerns efficiently and to the customers satisfaction including subpoenas, member stop payments, returned mail and other research as necessary
* Post checks to customers accounts and return inaccurate checks to the debiting financial institution to assure that only correct items are posted to the customers account.
* Administer draft edits; post mail deposits; scan/balance/post mail deposits and scan optical
* Post (verify and input on Fedline) domestic and international wire transfers from one financial institution to another to ensure that customers funds are transferred accurately and timely; review social security emails
* Process card disputes by sending charge backs to the check card processor to recover monies owed to our customers by a check card merchant and other member related disputes such as charge-offs
* Provide back up for remote deposit capture and other department duties such as postage; supplies, access checks; and courier bags
* Scan department documents into Optical System; order department supplies; provide support for employee & family EFT forms; perform other department duties as required
* Setup ACH originations from/to our customers accounts from/to another financial institution to transfer their funds accurately and timely as they have requested including frauds or non-authorized.
* Administer paid loan list; handle special pulls
* Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

What Does An Operations Representative Do At Lockheed Martin

* In close partnership with MFC Communications and program leadership:
* Support multifaceted communications strategies to promote the Dallas and Orlando Innovation Centers, MFC Innovation Events and Applied Research projects
* Work with the Innovation Center team to conceptualize, script and create content for augmented reality displays, user documentation, tours, etc
* Work directly with Line of Business (LOB) Communication and Business Development personnel to customize content for the Innovation Center Lobby’s interactive displays and globe
* Support the development of creative and business communications content to enhance the Innovation Center’s message
* Work with the Applied Research staff and support communications campaigns for key business pursuits
* Utilize existing and emerging communications strategies to publicize upcoming events and recent accomplishments

What Does An Operations Representative Do At Plantronics

* Responsible for managing all aspects of the customer’s order from receipt to shipment.
* Quotes, pricing and availability.
* Order processing into Oracle data base.
* Monitoring backlog reports.
* Work closely with the operations department to meet product delivery dates.
* Corresponded with customers via email, fax and EDI.
* Prepare required reports for customers and developed special reports to support customer
* Process returns and credits when required.
* Manage the collaborative planning process with our accounts.
* What are we looking for

What Does An Operations Representative Do At City National Bank

* ACH processing including Unauthorized ACH claims, review of login activity to the Banks Commercial Online Banking platform, Deposit Return Item & EARNS notification processing.
* Additional duties include Hold callback, FAST/Image ATM/Bank by Mail review, SQN data signature capture, and research request.
* Colleague will represent the department to both internal and external clients in response to inquiries and requests.
* Under direct supervision, responsible for processing the majority of the following functions including Return Items, Same Day Chargebacks, EARNS, Duplicate Report & SSA adhering to departmental policies and procedures while maintaining a productivity rate within department standards.
* Works under close supervision while applying operating procedures and guidelines to make informed independent decisions.
* Consults with senior peers and team leads on moderate to complex issues

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Operations Representative jobs

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Operations Representative Career Paths

Operations Representative
Operations Specialist Operations Manager General Manager
Account Manager
5 Yearsyrs
Operation Supervisor Office Manager Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Operations Manager Account Executive Sales Manager
Branch Manager
6 Yearsyrs
Analyst Business Analyst Business Consultant
Business Leader
9 Yearsyrs
Account Manager Sales Manager Business Manager
Business Operations Manager
8 Yearsyrs
Account Manager Billing Specialist Claims Representative
Claims Manager
8 Yearsyrs
Account Executive Area Manager Production Manager
Continuous Improvement Manager
11 Yearsyrs
Operation Supervisor Operations Manager Program Manager
Contractor/Consultant
11 Yearsyrs
Member Service Representative Program Coordinator Grant Writer
Grant Manager
7 Yearsyrs
Billing Specialist Specialist Account Manager
Operations Manager
7 Yearsyrs
Quality Assurance Analyst Performance Tester Performance Analyst
Performance Manager
8 Yearsyrs
Operations Manager General Manager District Manager
Regional Manager
8 Yearsyrs
Project Manager General Manager Account Manager
Sales Account Manager
6 Yearsyrs
Project Manager Program Manager Senior Manager
Senior Director
13 Yearsyrs
Operations Specialist Project Manager Program Manager
Senior Manager
10 Yearsyrs
General Manager Owner General Superintendent
Special Projects Manager
7 Yearsyrs
Account Executive Technical Recruiter
Staffing Manager
5 Yearsyrs
Billing Specialist Home Health Aid Licensed Practical Nurse
Unit Manager
6 Yearsyrs
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Operations Representative Demographics

Gender

  • Female

    61.7%
  • Male

    36.2%
  • Unknown

    2.1%

Ethnicity

  • White

    77.1%
  • Hispanic or Latino

    13.1%
  • Asian

    7.5%
  • Unknown

    1.6%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    47.3%
  • French

    8.6%
  • Russian

    4.8%
  • Cantonese

    4.8%
  • German

    4.8%
  • Mandarin

    4.3%
  • Vietnamese

    3.2%
  • Korean

    3.2%
  • Chinese

    3.2%
  • Portuguese

    2.7%
  • Italian

    2.2%
  • Japanese

    2.2%
  • Arabic

    2.2%
  • Romanian

    1.1%
  • Hindi

    1.1%
  • Carrier

    1.1%
  • Tagalog

    1.1%
  • Polish

    1.1%
  • Swedish

    0.5%
  • Swahili

    0.5%
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Operations Representative

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Operations Representative Education

Operations Representative

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Real Operations Representative Salaries

Job Title Company Location Start Date Salary
Mechanical Operations Representative Swift Technical Services, LLC Houston, TX Aug 11, 2013 $175,720
Mechanical Operations Representative Swift Technical Services, LLC Houston, TX Nov 08, 2013 $175,720
Operation REP Spare Parts Preservation Specialist Chevron Corporation Houston, TX Aug 13, 2012 $173,179
Operation Representative Spare Parts Preservation Specialist Chevron Corporation Houston, TX Apr 07, 2016 $149,661
Operation Representative Spare Parts Preservation Chevron Corporation Houston, TX Aug 01, 2014 $147,441
Enterprise Online Sales Operations Representative Google Inc. Mountain View, CA Oct 01, 2009 $98,300
Project Management & Planning Operations Represent Lockheed Martin Operations Support, Inc. Arlington, VA Oct 01, 2012 $86,551
Operations Representative Total Gas & Power North America, Inc. Houston, TX Sep 12, 2011 $67,000
Operations Representative Total Gas & Power North America, Inc. Houston, TX Jun 03, 2011 $62,000

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Top Skills for An Operations Representative

NewProceduresFinancialControlsDataEntryLoanDocumentsAuditATMCustomerAccountsSafetyCustomerSatisfactionProcessingTransactionsCreditCardLedgerInternalBusinessPartnersPhoneCallsFraudItemProcessingEnsureAccuracyBankStandardsExternalCustomersQualityCustomerService

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Top Operations Representative Skills

  1. New Procedures
  2. Financial Controls
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Review, develop and implement new procedures on an ongoing basis.
  • Maintained internal operational and financial controls to meet Bank standards.
  • Processed multiple data entry for Public Sector's government client while consistently meeting strict standards of productivity and quality.
  • Prepared and mailed a daily average of 20-30 loan documents to participants and Plan Administrators.
  • Conducted daily and monthly camera audits ensuring all work is processed correctly to maintain the highest standards of customer service.

Top Operations Representative Employers

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