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Working as an Operations Representative

There is more than meets the eye when it comes to being an operations representative. For example, did you know that they make an average of $17.05 an hour? That's $35,458 a year!

What Does an Operations Representative Do

There are certain skills that many operations representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, math skills and customer-service skills.

When it comes to the most important skills required to be an operations representative, we found that a lot of resumes listed 16.9% of operations representatives included communication, while 12.0% of resumes included data entry, and 6.9% of resumes included external customers. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the operations representative job title. But what industry to start with? Most operations representatives actually find jobs in the finance and technology industries.

How To Become an Operations Representative

If you're interested in becoming an operations representative, one of the first things to consider is how much education you need. We've determined that 44.8% of operations representatives have a bachelor's degree. In terms of higher education levels, we found that 8.2% of operations representatives have master's degrees. Even though most operations representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an operations representative. When we researched the most common majors for an operations representative, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on operations representative resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become an operations representative. In fact, many operations representative jobs require experience in a role such as customer service representative. Meanwhile, many operations representatives also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary$35,458
Job Growth Rate-12%

Operations Representative Career Paths

Top Careers Before Operations Representative

Cashier
9.3 %

Top Careers After Operations Representative

Cashier
6.7 %

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Operations Representative

Operations Representatives in America make an average salary of $35,458 per year or $17 per hour. The top 10 percent makes over $48,000 per year, while the bottom 10 percent under $25,000 per year.
Average Salary
$35,458

Best Paying Cities

City
Average Salary
San Leandro, CA
Salary Range38k - 70k$52k$51,980
Austin, TX
Salary Range35k - 71k$50k$50,363
New York, NY
Salary Range37k - 66k$50k$49,954
Washington, DC
Salary Range35k - 64k$48k$47,812
Worcester, MA
Salary Range39k - 57k$48k$47,812
Arlington, VA
Salary Range34k - 61k$46k$45,579
$25k
$71k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
US Loan Operation REP I
US Loan Operation REP I
Adecco Staffing
Adecco Staffing
01/29/2021
01/29/2021
$32,34901/29/2021
$32,349
Loan Operation Representative
Loan Operation Representative
Kelly Services
Kelly Services
01/27/2021
01/27/2021
$32,34901/27/2021
$32,349
Deposit Operation Representative
Deposit Operation Representative
Kelly Services
Kelly Services
01/27/2021
01/27/2021
$35,47901/27/2021
$35,479
Ticket Operations Representative
Ticket Operations Representative
Florida Atlantic University
Florida Atlantic University
01/19/2021
01/19/2021
$18,05301/19/2021
$18,053
1St. Shift Operations Representative
1St. Shift Operations Representative
Kelly Services
Kelly Services
01/14/2021
01/14/2021
$34,43601/14/2021
$34,436
See More Recent Salaries

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Operations Representative Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an Operations Representative. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write an Operations Representative Resume

At Zippia, we went through countless Operations Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Operations Representative Demographics

Gender

female

59.1 %

male

35.7 %

unknown

5.1 %

Ethnicity

White

74.7 %

Asian

8.7 %

Hispanic or Latino

7.8 %

Foreign Languages Spoken

Spanish

52.6 %

French

7.6 %

Russian

5.2 %
See More Demographics

Operations Representative Education

Majors

Business
32.9 %
Finance
6.3 %

Degrees

Bachelors

44.8 %

High School Diploma

17.5 %

Associate

17.2 %

Top Colleges for Operations Representatives

1. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

4. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

5. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Bowling Green State University

Bowling Green, OH • Public

In-State Tuition
$11,105
Enrollment
13,729

8. Georgetown University

Washington, DC • Private

In-State Tuition
$54,104
Enrollment
7,089

9. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For an Operations Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 16.9% of operations representatives listed communication on their resume, but soft skills such as detail oriented and math skills are important as well.

Best States For an Operations Representative

Some places are better than others when it comes to starting a career as an operations representative. The best states for people in this position are New York, Texas, Delaware, and California. Operations representatives make the most in New York with an average salary of $49,287. Whereas in Texas and Delaware, they would average $49,123 and $49,082, respectively. While operations representatives would only make an average of $49,012 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Texas

Total Operations Representative Jobs:
1,404
Highest 10% Earn:
$92,000
Location Quotient:
1.22
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New York

Total Operations Representative Jobs:
807
Highest 10% Earn:
$82,000
Location Quotient:
1.05
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. District of Columbia

Total Operations Representative Jobs:
143
Highest 10% Earn:
$82,000
Location Quotient:
1.25
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Operations Representative Employers

1. Bank of America
4.8
Avg. Salary: 
$35,887
Operations Representatives Hired: 
1,064+
2. C.H. Robinson
4.5
Avg. Salary: 
$35,460
Operations Representatives Hired: 
268+
3. Fidelity Investments
4.8
Avg. Salary: 
$59,650
Operations Representatives Hired: 
148+
4. Best Buy
4.8
Avg. Salary: 
$34,166
Operations Representatives Hired: 
97+
5. Citi
4.8
Avg. Salary: 
$35,877
Operations Representatives Hired: 
94+
6. Lockheed Martin
4.9
Avg. Salary: 
$96,410
Operations Representatives Hired: 
68+

Operations Representative Videos

Updated October 2, 2020