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What is an operations representative and how to become one
An operations representative carries out tasks to help out the operations manager. This role is necessary for the smooth running of customer service and transactions in your company. You will create customer databases, handle inquiries and official correspondence. Operations representatives attend meetings and take part in the planning and implementation process of strategies.
It is your responsibility to identify areas to be improved and apply the necessary remedies for correction. You will assist in the achievement of set goals by the recommendation of methods that will improve departmental procedures. This can be achieved through influential presentations and the supply of informative materials.
You must possess an associate's degree in the related field to work as an operations representative. You should also possess good communication, presentation, and interpersonal skills. Plus, it is also necessary that an applicant is detail-oriented. An operation representative makes an annual salary of $36,000 annually.
Avg. Salary $38,127
Avg. Salary $59,228
Growth rate -12%
Growth rate 0.3%
American Indian and Alaska Native 0.43%
Asian 8.83%
Black or African American 6.36%
Hispanic or Latino 9.39%
Unknown 4.56%
White 70.43%
Genderfemale 61.42%
male 38.58%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Complexity level is simple
7 - challenging
Operations representative career paths
Key steps to become an operations representative
Explore operations representative education requirements
Start to develop specific operations representative skills
Skills Percentages Data Entry 21.69% Patients 13.41% PowerPoint 6.00% Moderate Supervision 3.49% Outbound Calls 3.36% Research operations representative duties and responsibilities
- Manage current day workflow within internal SharePoint sites.
- Manage the SharePoint solutions for project communication and project document repository.
- Schedule appointments and notify patients of upcoming appointments, preform billing, patient registration, medical registration and insurance verification.
- Greet patients and parents in courteous and consumer-orient manner, check patients into scheduling system and updates computer system information.
Prepare your operations representative resume
When your background is strong enough, you can start writing your operations representative resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an operations representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable operations representative resume templates
Build a professional operations representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your operations representative resume.
Apply for operations representative jobs
Now it's time to start searching for an operations representative job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first operations representative job
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Average operations representative salary
The average operations representative salary in the United States is $38,127 per year or $18 per hour. Operations representative salaries range between $26,000 and $55,000 per year.
What am I worth?
How do operations representatives rate their job?
Operations representative reviews
Being an important COG into the system. The dynamic work flow ensures that you are always well vested into the multiple projects you will assist in facilitating resources too.
Not too much that I don't like. Learning curve was steep but I'm getting better all the time.
I love the people I work with, the ability my job give me to think critically, and being challenged to problem solve.
Work seems to be none-stop sometimes, especially since we are under staff. Work keeps me on my feed, but need to hire more people.
Your sole goal is to achieve operational excellence. Your job description grows with you. It's flexible in terms on variety of subjects you can work with but at the end it comes to the same goal, evaluation methods.
It's a wide role and in organizations/departments/teams that are less mature - you can get lost in the chaos.
Updated January 8, 2025
