Operations representative job description

Investor Services Operations - S3Completes transfer agency operations support activities for clients of medium complexity. Reviews work of more junior colleagues. Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems. Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss activity. Prepares system-generated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation. Reconciles commission and 12b1 invoicing. Facilitates payment to firms and invoicing of asset managers. Researches exceptions and follows through to resolution. Facilitates federal wire, ACH, and check payments. May require escalation to a more senior team member. Establishes and maintains fund security master data for funds of moderately complex funds in accordance with department policies and procedures. May require escalation to a more senior team member. Ensures IRS deadlines for information return reporting are met. Oversees balancing of tax data and quality control of tax forms and delivery to the shareholder. Assists client with problem resolution in tax related disciplines. Performs routine tax duties by applying IRS rules and legislation to daily functions, including verification of monthly tax mocks, review of form and information return tests, final production year-end data, and timely external reporting to shareholders, IRS and states. Performs independent analysis and preparation of corrected tax forms and information returns. Assists other staff members. No direct reports. Provides guidance to less experienced transfer agency operations Support staff, as needed. Responsible for the quality and completion of own work.
Qualifications/Preferred Experience:

* Associates degree or the equivalent combination of education and experience is required.
* 2-3 years of total work experience preferred.
* Experience in transfer agency operations preferred.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Performs administrative, risk review, and project coordination duties to support the Cash Management Services function of which the following are illustrative:

Responsible for monitoring new developments in system products and current market pressure, especially with regard to Cash Management Services. i.e. ACH/Wires, Remote Deposit Capture, Positive Pay, and ACH Positive Pay.

Reports events to the manager that can affect these products and services and that may lead to product or procedural changes for a more aggressive tactical and defensive position with the deposit sales team.

Performs annual product risk assessment updates with applicable departments, particularly those related to Online Banking and Cash Management Services.
Performs FFIEC risk summary for the cash management customer base. Prepares CIF combination requests for analysis. Participates in cash management product development/project management including initiative requests and initial risk summaries; researches cost of services and fees for CM; acts as a liaison for cost/pricing of services. Maintains an accurate record of all information as required by the examiners. Coordinates with sales and operations for Cash Management (CM)/Treasury Management(TM) training material/support and ensures the material is reviewed annually. Reviews maintenance reports and product setup for the CM/TM products. Updates and assists in the management of CM/TM related access databases and performs other related reporting functions in Cognos. Acts as a liaison between IT and Operations regarding commercial services; including identification of operational processes that could be improved with Workflow/Synapsys/Synergy, etc. Works in coordination with other departments to update cash management agreements, documents, and forms, by identifying updates needed annually within the CM/TM customer risk assessment review process.
Requirements:
Basic Qualifications:


Education/Training: Associates degree in a related field normally required.


Skill(s): Must demonstrate strong communication skills; proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient organizational skills; proficient PC skills, including knowledge of Microsoft Office Professional; working knowledge of applicable laws, rules and regulations, i.e., Reg E, BSA, and NACHA; visual and auditory skills.
Experience: A minimum of three (2) years of related experience normally required.
Peoples Security Bank & Trust Company is an Equal Opportunity Employer



PI192987373

SPIRE Credit Union is seeking to join our Payment Operations team that can help us provide timely and accurate support, with a friendly and positive attitude, to our internal and external customers both verbally and in writing at our Falcon Heights Office. This position will process various member transactions such as ACH, deposits, loan payments, courtesy pay, return items, periodic payments, and wire transfers in an accurate and timely manner. Potential for a hybrid schedule. SPIRE hourly new hires will receive a $1000 sign-on bonus*
Major Duties and Responsibilities

* Receive and respond to branch staff, administrative staff, and member requests to resolve account issues.
* Post checks to members accounts and return inaccurate checks to the debiting financial institution.
* Assist with reviewing draft edits, processing return checks (QRCs), stop payment requests, issuing money orders, posting mail deposits and loan payments, issuing cashiers checks, processing EFT forms, and scanning received checks through Alloya.
* Process domestic and international wire transfers as assigned ensuring transaction is completed timely and accurately.
* Scan department documents into Optical System.
* Provide back up support for ACH, remote deposit capture, and other department duties as assigned.
* Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Experience/Education

Six months to two years of similar or related experience; a high school degree or GED is required.

Requirements

* Excellent communication skills
* Simple math skills
* Familiarity with banking computer systems
* High level of data entry accuracy
* Ability to document

We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.