Artistic Operations Coordinator, part-time
Remote job
Part time; weekly hours range from ten (10) hours most weeks to 40 hours during six (6) production weeks
“Exquisite in every way” (
Gramophone
), The Thirteen is a professional choir and orchestra based in metropolitan Washington, D.C. with a mission to inspire the soul to sing, move the heart to empathy, and build community, all through groundbreaking musical performance.
Responsibilities:
· Rehearsal and Concert Production
o Serve as production manager for The Thirteen, including venue liaison, stagecraft and instrument rental, venue setup and strike, and stage management.
o First in and last out at all rehearsals and concerts; set up stands, podiums, risers as necessary; coordinate rehearsal schedule and breaks; lead venue re-set
o Manage stagecraft deliveries; coordinate A/V needs at performance venues; arrange stagecraft labor as necessary
o Lead in coordinating other production requirements as needed, e.g. lighting, projection, subtitles, props, etc.
o Supervise video livestream setup and strike; coordinate between video contractors and staff
o Serve as point of contact between production contractors and The Thirteen
o Coordinate delivery of digital assets
o Serve as homestay and travel reimbursement coordinator
o Coordinate rehearsal schedules with staff and venues, communicate production information to musicians
o Facilitate musician contracting.
· Other duties as assigned.
Candidate Profile:
· Exceptional attention to detail, organization, and time management; strong project management skills
· Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen's mission and values
· Able to lift up to 50 pounds (risers, podiums, etc.)
· Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs and to transport production materials. Available for attendance at all The Thirteen rehearsals and concerts
· Able to perform work remotely outside of concert weeks; available for in-person work one day per week; during concert weeks, be present at all rehearsals and performances.
· Residence near, and travel within the metropolitan Washington, D.C. area. Residence in Washington, D.C. preferred.
Education and Experience:
· Education: this position requires excellent critical thinking and organization skills; a bachelor's degree or background in the performing arts is a plus.
· Experience: 2+ years experience in performing arts production management preferred; experience in performance logistics, stage management, or as a stagehand is required.
· Ability to read music is a plus.
Compensation:
· $20,000-22,500, comprising approximately 660 hours of work over the course of a season (September - June).
· This is a part-time role, affording significant flexibility with regard to schedule. Outside of rehearsal/performance weeks, the candidate can expect an average of 10 hours of work per week, including attendance at our weekly staff day in person. The Thirteen produces six programs each season, each spanning one week. During those weeks, the candidate can expect an average of 40 hours of work. This is a salaried position, with compensation averaged over each pay period.
· 4 weeks vacation per year, most of which is expected to be taken in the summer.
· 10 paid holidays per year; generous sick leave and family leave.
· Professional Exepenses stipend
Application:
Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to *************************.
1.) Letter of Interest
2.) Resume demonstrating experience in a production/performance environment.
3.) Three professional references.
Vendor Operations Associate - Valuations
Remote job
Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues.
· Manage vendor timelines, appointments and engagement agreements
· Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
· Provide suggestions as to assist the team with resolving every day operational challenges.
WHO YOU ARE
You possess …
· The ability to maintain a positive and professional business relationship with vendors and internal staff.
· Computer literate with the ability to learn software applications
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
· The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
Responsibilities
· Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues.
· Maintain compliance with Independence Guidelines.
· Maintain a positive and professional business relationship with vendors and internal staff.
· Manage vendor timelines, appointments, and engagement agreements.
· Relay reminders to vendors re: Quality, turnaround times, website usage, etc.
· Follow through with established team goals.
· Ensure appropriate escalation paths are followed and timely resolution is accomplished.
· Communication workflow expectations with consumers and vendors.
· Provide suggestions as to assist the team with resolving every day operational challenges.
· Attend and participate in regular department meetings and provide feedback when necessary.
· Responsible to meet department productivity and quality goals.
· Communicate with all stakeholders on a regular basis.
· Perform all other duties as assigned.
Qualifications
· The ability to maintain a positive and professional business relationship with vendors and internal staff.
· Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
· Familiarity with basic Microsoft Office (Outlook, Excel, and Word).
· High School diploma or equivalent.
· Knowledge of office processes, procedures, and technology.
· Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience.
· Role requires willingness to work a flexible schedule.
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Auto-ApplyMortgage Operations Specialist
Remote job
Join The Lending Group CO and Shape the Future of Homeownership!
Are you a dedicated mortgage professional with a background in underwriting, qualifying, processing, or management, ready to make a difference for clients? Were seeking a Mortgage Operations Specialist to join our Southampton, PA team, where youll leverage your expertise to deliver seamless mortgage experiences. This role focuses on operational excellence, collaboration with borrowers and referral partners, and exceptional communicationwith minimal sales responsibilities.
Ready to Apply? If youre a mortgage professional with a strong background in underwriting, qualifying, processing, or management, ready to seize these opportunities, we want to hear from you! Submit your resume and a brief cover letter highlighting your relevant experience.
The Lending Group CO is an equal opportunity employer committed to diversity and inclusion.
Compensation:
$75,000 - $105,000 yearly
Responsibilities:
What Youll Do:
Streamline Loan Processes: Take ownership of loan files by collecting documentation, running DU/LP/AUS, preparing closing cost worksheets, and ensuring files are ready for underwriting or closing, contributing to a 98%+ on-time closing rate.
Connect with Clients and Partners: Serve as the primary point of contact during the contact to contract phase, providing clear, jargon-free updates to build lasting relationships with borrowers and referral partners.
Ensure Accuracy and Compliance: Review loan packages for discrepancies, omissions, and accurate income calculations, collaborating with loan originators to deliver clean, compliant files that meet FHA, VA, CONV, or USDA guidelines.
Enhance Team Efficiency: Use mortgage software (e.g., Encompass, Calyx) to manage documentation and track progress, identifying opportunities to streamline workflows and reduce processing times.
Foster Client Success: Guide borrowers through the mortgage process with empathy and clarity, creating positive experiences that drive satisfaction and referrals without the pressure of sales quotas.
Opportunities Awaiting You:
Make a Meaningful Impact: Help borrowers achieve their homeownership visions by providing exceptional service and clear communication.
Grow Your Career: Access ongoing training, professional development, and clear pathways to advance within a leading mortgage organization.
Collaborate in a Supportive Environment: Work closely with loan officers, underwriters, and referral partners in a team-oriented culture that values your expertise and offers flexible hybrid/remote work options.
Showcase Your Expertise: Leverage your underwriting, qualifying, processing, or management skills to deliver high-quality loan files and improve operational efficiency.
Enjoy Work-Life Balance: Thrive in a role with no high-pressure sales targets, allowing you to focus on operational excellence and client service.
Qualifications:
What Were Looking For:
Work History: 3+ years as a Mortgage Underwriter, Loan Processor, Loan Qualifier, or Mortgage Operations Manager; 5+ years preferred.
Technical Expertise: Strong knowledge of mortgage loan products (FHA, VA, CONV, USDA), loan qualification, processing procedures, and documentation, with proficiency in mortgage software (e.g., Encompass, Calyx) and MS Office.
Core Skills: Exceptional time management, interpersonal communication, and follow-up skills; ability to analyze credit reports, income, and asset documents for loan qualification.
Licensing: Active NMLS # with the ability to include PA, NJ, DE, and FL preferred.
Mindset: A collaborative, detail-oriented professional who excels in operational and analytical roles, prioritizing client service and process management over sales tasks.
Track Record: Examples of managing high-volume loan portfolios, resolving complex qualification or documentation issues, or improving operational efficiency in past roles.
Why Join The Lending Group CO?
Supportive Culture: Join a collaborative team with flexible hybrid/remote work options and no sales pressure, allowing you to focus on what you do best.
Comprehensive Benefits: Competitive salary ($50,000 - $80,000), health insurance, 401(k) with match, generous PTO, and more.
Innovative Environment: Work with cutting-edge mortgage software and a team dedicated to simplifying the homebuying process.
Community Impact: Build lasting relationships with borrowers and referral partners, creating positive experiences that drive business growth.
About Company
The Lending Group CO is a trusted mortgage provider in Southampton, PA, committed to delivering exceptional service to clients and referral partners. Our innovative technology, collaborative culture, and dedication to compliance make us a leader in the mortgage industry. Join us to shape the future of homeownership.
#WHRE2
Compensation details: 75000-105000 Yearly Salary
PI31f4d7d142e2-31181-38998168
Weekend Global Transportation Operations Specialist
Remote job
As a member of the Global Transportation team, you'll work on an international team that contributes to GE Aerospace's transportation & logistics excellence. You will develop a deep understanding of the business' logistical needs and the impact of our operations and resolve some of our biggest transportation challenges.
You'll execute our transportation processes to ensure our supply chain's logistics operate smoothly and use a data driven, analytical approach to resolve issues and improve our performance.
This role will work a non-standard work schedule, your typical work week will be Friday through Monday to ensure our logistics operations and our ability to delivery material to clear our engines to build continues to flow through the weekend.
This role is open to remote consideration in EST and CST.
**Job Description**
+ Execute the Clear to Build Process and Standard Work to transport, track and ensure parts are delivered to meet our future weekly engine output goals.
+ Surface emerging international and domestic delivery issues and act as the transportation escalation point during the weekend to pull in the right stakeholder to resolve delivery issues.
+ Lead cross-functional projects to ensure optimal internal process for supply chain fulfilment. Develop relationships to gain knowledge of business plans requiring logistics strategy, tactical and transactional refinement to meet demands.
+ Embrace and utilize supplier metrics to develop and implement process improvements aimed at reducing the shipment processing cycle time, enhancing quality, productivity, and service capability. In addition, global transportation finances, price inflation and deflation, premium transportation utilization, and on-time delivery performance.
+ Enable operations team by preparing both operational and financial performance data, through embracement of global transportation digital tools.
+ Contribute to GE Aerospace's transportation quality program to include identifying transportation supplier process & performance gaps and managing long term process improvements with suppliers. Develop and maintain relationships with supplier operations personnel to assist with defect resolution, corrective & preventative action implementation
+ Plan and implement changes in operating practices that contribute to the overall reduction in operating expenses while providing satisfactory services the customers
+ In collaboration with GTO Operations, identify cost savings projects and effectively manage to completion and realized savings.
+ Champion regulatory, policy and procedure compliance as well and EHS standards
**Required Qualifications**
+ Bachelor of Science (or a high school diploma / GED with at least 4 years of logistics experience) + 3 years of logistics experience
**Desired Characteristics**
+ Experience of both international and US domestic logistics operational experience.
+ Understanding of global customs requirements
+ Root cause analysis, corrective & preventative action process expertise
+ Advanced MS Excel
+ Possess a strong customer centric service approach, while balancing policy, procedures, and transportation objectives & goals
+ Demonstrated ability to maintain schedules and meet deliverables in a fast paced highly dynamic environment
+ Demonstrated knowledge and expertise managing in a metrics-based environment to include data compilation and analysis, and effectively managing performance gaps
+ Possess excellent organizational skills to effectively manage multiple priorities concurrently
+ Operational background an advantage
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with candor, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed
+ Leadership ability: strong communicator, decision-maker, collaborative
+ Problem solver: analytical-minded, challenges existing processes, critical thinker
The salary range for this position is $89,500 - 120,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
This posting is expected to close on August 12, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Foundations Operations Specialist
Remote job
Schoolhouse.world is a non-profit startup founded by Sal Khan with the mission of connecting the world through learning. Our peer tutoring platform empowers learners everywhere with free online tutoring over Zoom. We currently have thousands of users from 150+ countries, with plans to grow this platform to millions.
Our remote team is on a mission to explore the important role of human connection in an educational landscape being rapidly reshaped by AI-and to build new models where the two work hand-in-hand.
Helpful links
Schoolhouse.world
Teen Helps 52-Year-Old Man Earn His High School Diploma
The Power of Peer Tutoring
Schoolhouse's Public Roadmap
About the Role
We're looking for a detail-oriented operations generalist to keep the systems that power our global tutoring community running smoothly for a twelve-month contract.
You'll help ensure volunteers, learners, and internal teams have a seamless experience-from help center support to volunteer onboarding to safety triage. This role blends operational excellence, process optimization, and problem-solving to make our volunteer-driven model scalable and sustainable.
Reporting to the Head of Foundations, you'll work closely with the Trust & Safety Lead, Program Managers, and our CFO. Your primary focus will be User Support-managing Intercom and the Help Center to ensure timely, thoughtful assistance. You'll collaborate with volunteers to keep resources current and partner with the team to improve cross-system workflows. Over time, you'll also lead small process improvements and pilot Intercom improvements that make our operations more efficient and sustainable.
Applicants must be physically located in the United States and legally authorized to work in the United States. Unfortunately, we are unable to provide visa sponsorship for this role at this time.
What You'll Do
Intercom & Help Center Management (60%)
Serve as the primary point of contact for issues escalated by our volunteer support team through Intercom.
Triage and resolve user support tickets, escalating complex cases as needed.
Maintain and update documentation for recurring operational issues, including clear escalation protocols and communication pathways
Partner with volunteers to keep help center articles and macros up to date.
Support and guide volunteers on the Intercom team to ensure high-quality, timely responses.
Identify ways to improve Intercom workflows, routing, and response times using key support metrics.
Monitor the Safety Intercom inbox and handle low-risk issues such as spam, duplicate accounts, and minor policy clarifications, escalating higher-risk cases to the Safety Lead as needed.
Volunteer Operations (30%)
Support operational tasks such as volunteer onboarding, offboarding, and hour verification.
Support lightweight volunteer recognition efforts and share weekly reports on volunteer system health and queue status.
Identify opportunities for process improvement within volunteer operations to enhance efficiency and consistency.
Administrative & HR Support (10%)
Process and triage virtual mailbox items weekly
Support CFO with new state payroll registrations and tax filings
Manage state charitable registration filings
Process donations and send acknowledgement letters
Assist with weekly safety queue reports and provide additional coverage during busier seasons.
About You
You're an organized, systems-minded operator who enjoys making complex workflows run smoothly behind the scenes. You thrive in fast-paced, mission-driven environments and take pride in being the person others can rely on to keep things moving.
Qualities
You're a proactive problem solver who notices patterns and fixes root causes.
You take initiative in ambiguous environments-creating, documenting, and refining processes as you go.
You're comfortable toggling between independent deep work and quick collaboration.
You bring empathy and sound judgment to user-facing situations.
Skills & Experience
2+ years of experience in operations, customer support, or administrative coordination, ideally in a nonprofit or startup setting.
Strong written communication and organizational skills with high attention to detail.
Hands-on experience managing user inquiries or ticket queues in tools like Intercom or Zendesk.
Able to identify and document process improvements and onboard others to follow them.
Bonus: experience supporting volunteers or programs serving youth.
Bonus: familiarity with SQL or Metabase.
About working at Schoolhouse
This is a fully remote role based in U.S. time zones, with flexible scheduling centered around U.S. Pacific Time. Because you'll work closely with volunteers, occasional evening or weekend calls may be needed
This is a non-exempt role with a rate for $26-30/hr, 40 hrs a week
15 days paid time off, in addition to observed holidays
Health, dental, vision, and life insurance options
Work-from-home stipend and professional development stipend
HSA, 401(k) plans available
An opportunity to make direct impact on education at a global scale
Interview Process Overview
A 45 minute intro call with the Hiring Manager (Head of Foundations)
A 45 minute live assessment with Head of Foundations & T+S Lead
A 30 minute panel-style discussion with team members to give you insight into cross-functional work at Schoolhouse
We'll conduct reference checks to learn more about your work experience and strengths
We are committed to building an inclusive and equitable platform for learners across the world and it's important that our core team reflects these principles as well. We strongly encourage people from historically marginalized groups to apply. Even if you don't meet all the criteria listed, we welcome your application-your unique experiences and perspectives might be just what we need.
Auto-ApplyNew Venue Activation Procurement Operations Specialist | Full-Time | Remote
Remote job
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Oak View Group (OVG) is redefining live entertainment through innovation, excellence, and strategic partnerships. As part of this journey, the New Venue Activation Procurement Operations Specialist will support the end-to-end procurement process for launching and activating new venues across the enterprise. This role ensures seamless integration of procurement systems, supplier enablement, operational readiness, and process compliance to meet tight timelines and deliver high-quality outcomes for venue openings.
This position requires strong project coordination skills, a hands-on approach to procurement operations, and deep familiarity with Source-to-Pay platforms such as Coupa.
This role pays an annual salary of $81,000-$106,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 26, 2025.
Responsibilities
Venue Launch Procurement Support
Coordinate procurement activities required to activate new venues, including purchase requisitions, supplier onboarding, and order fulfillment.
Partner with venue project teams, facilities, F&B, IT, and finance to ensure all operational procurement needs are met prior to go-live.
Track and manage pre-opening procurement milestones, ensuring alignment with project timelines and budgets.
Supplier & System Enablement
Lead supplier onboarding and enablement for Coupa, including compliance documentation, banking setup, and catalog management.
Support the setup of approval workflows, user roles, and purchasing hierarchies for new venue teams.
Facilitate training and documentation for local staff on procurement processes and tools.
Operational Readiness
Ensure delivery, receipt, and invoicing processes are in place and tested prior to venue launch.
Coordinate with logistics teams and suppliers to guarantee timely delivery of critical items.
Help set up venue-specific procurement dashboards and operational reporting.
Process & Compliance Support
Ensure procurement activities follow company policies and internal controls.
Maintain accurate records of contracts, POs, and supplier agreements related to venue activation.
Identify and address any procurement roadblocks that could delay launch readiness.
Cross-Functional Collaboration
Act as a procurement liaison to internal project managers, construction leads, and operations executives.
Serve as a bridge between central procurement and local venue teams to ensure alignment and support.
Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive.
Qualifications
Bachelor's degree in Business, Supply Chain, Hospitality Management, or related field.
3-5 years of experience in procurement operations, project coordination, or venue pre-opening support.
Hands-on experience with Coupa or similar Source-to-Pay tools required.
Strong organizational skills with ability to manage multiple priorities under tight timelines.
Excellent communication and stakeholder management skills.
Experience in live entertainment, hospitality, or multi-site operations preferred.
Willingness to travel for venue launches as needed (up to 50%).
Preferred Attributes:
Passion for live entertainment, culinary innovation, and venue experience.
Project & Time Management
Procurement Systems Fluency (Coupa, NetSuite, etc.)
Attention to Detail & Execution
Cross-Functional Collaboration
Problem-Solving Under Pressure
Customer Service Orientation
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyContract Operations Specialist
Remote job
Contracts Operations Specialist The Contract Operations Specialist is responsible for managing the end-to-end flow of customer contracts-from initial request through final execution and storage. This role acts as the operational hub between Sales, Legal, Support, and other internal stakeholders to ensure contracts are accurate, compliant, processed quickly, and stored appropriately. The ideal candidate is highly organized, detail-oriented, and comfortable coordinating across multiple teams in a fast-paced environment.
Key Duties
Contract Coordination & Processing
* Manage the full contract lifecycle, including preparation, distribution, routing for signature, tracking, follow-up, and final storage.
* Ensure new and updated contracts are accurately generated and aligned with approved templates or negotiated terms.
* Coordinate timely execution through e-signature platforms and maintain visibility into contract status.
* Maintain a centralized, organized repository of executed agreements for compliance and audit needs.
Stakeholder Collaboration
* Serve as the primary point of contact for contract requests originating from Sales, Support, and other internal departments.
* Partner closely with Legal to validate terms, escalate issues, and ensure contract language meets regulatory and organizational standards.
* Collaborate with Sales Operations, Finance, and other teams to confirm pricing, deal structure, and proper documentation before routing.
Quality Control & Compliance
* Review contract submissions to confirm completeness, required approvals, accuracy of customer information, and alignment with internal policies.
* Ensure all contracts follow organizational workflows, approval matrices, and retention guidelines.
* Identify process gaps or recurring issues and recommend improvements to streamline contract operations.
Systems & Tools Management
* Manage tasks within contract lifecycle management (CLM) or document management systems, ensuring updates are timely and accurate.
* Track volume, turnaround time, and other key performance metrics to support reporting and operational insights.
* Assist in template updates, version control, and the implementation of new tools or automation.
Education/Training
* Must possess a Bachelor's degree
* Three to five years of sales operations experience.
Required Work Experience/Skills
* 2+ years of experience in contract administration, sales operations, or similar operational role.
* Strong organizational skills and the ability to manage multiple requests simultaneously.
* Excellent attention to detail and comfort working with legal and customer-facing documents.
* Strong communication skills with the ability to work cross-functionally.
* Proficiency with document management systems and e-signature tools (e.g., DocuSign, Adobe Sign).
Discretionary Judgment
* Uses independent judgment and discretion based upon the employee's experience in the position and knowledge of the products, equipment, and services
* Uses good judgement and possesses ethical work values
Physical Demands, Working Conditions, and General Employment Guidelines
* Moderate or high levels of stress may be experienced in the performance of the job
* Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.
Equipment
* Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment
* Must have internet access
Safety to Self and Others
* Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment
Working Conditions/Hazards
* Position is performed in an approved remote work location
Work Location
* Remote
Conference Operations Specialist
Remote job
Job Type: Full-Time Compensation Range: $22.00 - $24.50 USD Hourly The compensation above is the estimated hiring range for this position. Final offers are determined based on a variety of factors including skills, experience, qualifications, internal equity, and other job-related considerations.
To access a list of benefits for full-time jobs, please visit ************************************* Part-time benefits include a retirement savings plan, education discounts, and publishing discounts.
What You Will Be Doing
Under the direct supervision of the Conference Marketing Manager, this position is responsible for oversight of all business functions pertaining to Conference Marketing and Management, including but not limited to: Speaker Care, Financial Liaison, Student drivers as needed, logistics for conferences as needed, and event technology such as RegFox.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
* Work closely with the Conference Marketing and Management (CMM) team to submit invoices, internal transfers, deposits, check requisitions, and supplemental pay forms.
* Record and submit all deposits and payments to Treasury Operations.
* Collaborate with Procurement on bus contracts and schedules for Founder's Week and other events as needed.
* Oversee CMM student or staff drivers for CMM conferences such as Founder's Week, Missions Conference, and Levántate.
* Oversee conference operations to ensure accuracy and efficiency.
* Create manuals for each type of event to ensure all service providers and general facility usage are considered.
* Coordinate details of all conference registration information.
* Train new users on the RegFox system using the check-in app, registration page, and special cases.
* Manage the confidential storage of all contracts as per the most current processes established by the Senior Director of Marketing Communications and Moody's legal team.
* Coordinate comprehensive speaker care for all visiting speakers, including managing travel and accommodation arrangements, preparing itineraries, overseeing pick-up and drop-off logistics, facilitating book signings and Moody Radio interviews, and ensuring all necessary forms and documentation are completed.
* Manage all aspects of Moody's hotel partnerships, including maintaining partner relationships, executing event-related contracts, coordinating room needs with the CMM team for conference speakers, and ensuring the hotel partner webpage remains accurate and up to date.
* Oversee the daily operational workflow of the CMM department by supporting copier and printer needs, serving as the primary liaison to ITS, coordinating work orders and office needs with Facilities, managing supply orders, maintaining clean and organized storage areas, and overseeing the scheduling and upkeep of the CMM Green Room.
* Perform other duties as assigned by the Conference Marketing Manager.
Minimum Requirements
* Bachelor's degree in business, Marketing, Communications, or a related discipline
* Two years administrative support experience or event planning experience.
* Proven record of working cooperatively with, and flexibly as part of, a team, exhibiting leadership in given responsibilities.
* Authorized to work in the US legally without sponsorship
Preferred Requirements
* Sincere love for people with a fervent desire to serve constituents by creating memorable and enjoyable experiences, daily relying on the Lord's wisdom to contribute to the creation and formation of conference programming.
* Excellent display of godly leadership, including inter-personal and verbal communication skills with ability to act in a mature and professional manner in all settings and with all types of people.
* Consistent engagement of innovative thinking and fostering a highly-motivated work environment to be innovative.
* Excellent organizational skills required, with strict attention to detail, including multi-tasking and prioritizing.
* PC proficiency and experience with Microsoft Office software, Photoshop software, and other software to aid in IMC Liaison responsibilities.
* Ability to hold a flexible work schedule on evenings and weekends as needed to help with event facilitation.
Work Environment/Conditions
Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God's Word. If you are mission-minded, and have a servant's heart, join us as we look to further impact the Kingdom of God.
This job requires someone who can work in a fast-paced environment, at times spending long hours on their feet. This job requires someone who can answer emails and phone calls. Strong computer skills are a must. Some light to moderate lifting is required from time to time.
This is a full-time position: Monday through Friday with Tuesday, Wednesday and Thursday as mandatory in-office days and some flexibility available for Mondays and Fridays as needed to work remotely with approval. Hours may vary with some weekends, and late hours required based on events. Some Travel is expected for this position.
Additional Information
Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI's Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards.
We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.
Data Operations Specialist - Remote
Remote job
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows.
What you'll be doing:
+ Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance
+ Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms.
+ Collaborate with data engineers, analysts, and business stakeholders to support data needs.
+ Develop and maintain documentation for data operations processes and workflows.
+ Assist in onboarding new data sources and integrating them into existing systems
+ Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products
+ Perform root cause analysis and resolve data-related issues promptly.
+ Provide occasional weekend support for software upgrades, database patching, and regression testing
+ You will report to the Manager of Data Services
+ Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field
+ 2+ years of experience in data operations, data engineering, or similar roles
+ Experience developing data solutions
+ Hands-on experience with Microsoft SQL Server
+ Experience with GoAnywhere Managed File Transfer (MFT) platform
+ Proficiency in scripting languages such as Python or PowerShell
+ Experience collaborating across cross-functional teams
Benefits/Perks:
+ Great compensation package and bonus plan
+ Core benefits including full medical, dental, vision, and matching 401K
+ Fully remote environment
+ Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
Growth Operations Specialist
Remote job
Join Us as Our Growth Operations Specialist
Remote
We're looking for a results-driven Growth Operations Specialist to serve as the operational backbone of our go-to-market team, optimizing sales processes, forecasting accuracy, and CRM workflows to support scalable, predictable growth.
About You:
Experience: Senior
Key Responsibilities
Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes - from lead flow to forecasting and pipeline management.
Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.).
Build and maintain scalable dashboards and reports in HubSpot and BI tools
Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals.
Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs.
Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity.
Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting.
Partner with Finance on revenue planning, reconciliation, and operational reporting.
Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health.
Ensure adoption of GTM processes through documentation, enablement, and recurring training.
Lead cross-functional GTM operational initiatives and special projects to improve scale, efficiency, and predictability.
Requirements
6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment.
Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning.
Deep knowledge of HubSpot CRM, integrations, and workflow automation; exposure to HubSpot Operations Hub preferred.
Proficiency in data visualization and dashboarding
Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards.
Strong communication, analytical, and problem-solving skills with an eye for scalable systems.
Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations.
Strong understanding of revenue modeling, pricing, and forecasting rigor.
Experience supporting professional services or consulting sales motions (preferred).
Ability to work autonomously in a highly remote, asynchronous organization with global teams.
Team Collaboration:
Overlap with at least 6 hours US EDT hours daily is expected.
Reliable high-speed internet is a must!
Team Culture:
At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do:
Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking.
Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best.
Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies.
Being a self starter: Autonomy and proactivity are the key to succeed at Modus.
Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands.
Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority!
About us:
Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences.
We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.
Perks of working with us:
Remote work with flexible working hours.
Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries.
Employee Referral Program.
Client Referral Program.
Travel according to client or team needs.
The chance to work side-by-side with thought leaders in emerging tech.
Access to more than 12,000 courses with a licensed Coursera account.
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role.
Additional benefits might apply contingent on your location.
By joining our team, you'll be part of a winning squad that plays to each other's strengths and celebrates every success together. Apply now and show us you've got what it takes to take your consulting skills to the next level with Modus Create!
Auto-ApplyV-105 Legal Operations Specialist
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Legal Operations Specialist and become an integral part of a dynamic legal team committed to excellence. In this role, you will manage critical scheduling, coordinate with courts and clients, and ensure legal documents are accurate and timely. You'll support attorneys with research, filings, and case preparation, helping streamline operations and improve efficiency. This position is ideal for someone proactive, detail-oriented, and confident in handling time-sensitive tasks while fostering strong professional relationships. If you thrive in a fast-paced environment and enjoy taking ownership of responsibilities, this is the perfect opportunity to grow and make a meaningful impact.
• Salary Range: $1,150 USD to $1,220 USD.
Responsibilities include, but are not limited to:
Handle communications with court staff, attorneys, and clients
Follow up with clients on missing documents and required filings
Review and organize discovery documents for completeness and accuracy
Support attorneys with research and drafting simple legal documents
Coordinate billing and communicate with clients regarding payments and retainer status
Collaborate with the legal team to improve operational efficiency
Manage attorney calendars and coordinate court dates with judges' offices
Assist with legal filings such as motions, notices, and appeals
Check legal documents for errors before submission
Ensure compliance with deadlines and maintain organized workflows
Requirements:
• Office Hours: 9:00 AM - 6:00 PM EST
• Time Zone: EST
• Type: Legal Assistant - Bilingual
• Location: Remote
• Software/Tools:
• Outlook (Calendar Management)
• CRM (Client Management)
• VPN (Secure Access)
• Email and VoIP systems for communication
Required Skills
• Minimum of 1-2 years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies.
• Excellent English fluency, including legal and technical terminology
• Strong communication skills (written and verbal)
• Ability to multitask and prioritize effectively
• Attention to detail and accuracy in legal documentation
• Proactive and assertive personality with a sense of urgency
• Problem-solving and organizational skills
• Team player with a collaborative mindset
• Ability to work under pressure and meet deadlines
• Leadership potential and initiative for growth
• Strong Legal background
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyPharmacy Operations Specialist
Remote job
It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
Job Summary:
Reporting to the Manager of Pharmacy Operations, the Pharmacy Operations Specialist is primarily responsible for supporting the pharmacy utilization management programs, processing prior authorization requests, and providing pharmacy-related customer service to internal and external parties. In addition, the Operations Specialist will support the day-to-day operations of the pharmacy program as needed.
Our Investment in You:
· Full-time remote work
· Competitive salaries
· Excellent benefits
Key Functions/Responsibilities:
Receive, process, and review all prior authorization requests received through fax, phone, or electronic prior authorization systems in accordance with all regulatory and accreditation requirements
Properly apply clinical policy criteria to the review of prior authorization requests
Review and interpret member's eligibility, claim history, and Pharmacy Program information using the PBM claims software to provide information to both internal and external clients via telephone or email
Interprets medical and pharmacy data and accurately enters information into system according to regulatory and NCQA accreditation requirements
Communicate determinations to members and providers via incoming and outgoing telephone calls, fax notifications, and letter notifications
Responsible for analysis and issue resolution as it pertains to the administration of the formulary and benefits
Provide pharmacy-related customer service to both internal and external parties
Process pharmacy authorizations utilizing PBM real time online claims adjudication software
Support new clinical program implementation
Serve as a liaison to Member Services and other internal clients for real-time support on pharmacy benefit interpretation, Pharmacy Policy interpretation, and plan design interpretation
Other responsibilities as needed
Qualifications:
Education:
Minimum of a High School diploma or equivalent required
Associate or Bachelor's degree preferred
Experience:
Two or more years of experience in a professional or pharmacy setting
Previous experience in a managed care environment preferred
Prior customer service experience preferred
Competencies, Skills, and Attributes:
Excellent Customer Service skills
Prior experience assisting members and/or providers with telephone inquiries
Strong organizational, problem solving, communication, and interpersonal skills
Excellent written and oral communication skills required
Must have strong data entry and attention to detail in building cases
Must be able to multitask and be results oriented
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
Driver Operations Specialist
Remote job
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals
As a Driver Operations Specialist, you'll be on the ground floor at this exciting company ensuring that driver partners have a smooth experience. The Driver Operations Team serves as a direct bridge between the Via's brand and the people who actually deliver our services.
We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our partners' drivers in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world class education on our product suite; they will feel supported throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team.
**Please note: this is a remote position**
What You'll Do:
Serve as the front line, speaking with driver partners to help improve their first experience with Via or manage their accounts
Thrive in a fast-paced environment tackling an array of customer issues
Become an expert on our services and spread the love of Via everywhere
Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile
Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience
Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams
Learn our tools & product inside and out- while supporting other teams
Who You Are:
Clear communicator with excellent reading comprehension and writing skills
Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, Slack, previous CRM tools like Salesforce a plus
Great listener and conversationalist
A well-rounded team player who takes ownership of (and pride in) your work
Someone with a strong work ethic and an entrepreneurial spirit
Dynamic; willing to wear multiple hats and work on projects of all types
You take initiative to solve problems and get the job done
Empathetic and the able to put yourself in the customer's shoes
Able to work 10:00AM-6:30PM EST, open to weekends
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Hourly Range: $18-$22/hour
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Pursuant to CPRA for California residents, you can read more about our policy
here
.
Via is an equal opportunity employer.
Auto-ApplyBanking Operations Specialist (Remote)
Remote job
Benetrends Financial is seeking a detail-oriented Banking Operations Specialist to support our Franchise Loan Processing team. This fully remote role involves managing all phases of loan packaging and closing-especially SBA loans-while ensuring accuracy, compliance, and exceptional client service.
Key Responsibilities:
Review and prepare loan documentation in line with SBA and bank requirements.
Act as the main point of contact for borrowers, providing updates and guidance.
Collaborate with underwriters, loan officers, and internal teams for seamless processing.
Compile and finalize loan packages, financial projections, and balance sheet analyses.
Maintain accurate electronic records using platforms like HubSpot, FileInvite, and ShareFile.
Conduct quality control reviews and support efficient closings.
Qualifications:
2+ years of experience in loan processing, closing, or related fields.
Strong understanding of SBA loan programs preferred.
Proficient in Microsoft Excel and CRM/document management systems.
Excellent communication, attention to detail, and multitasking skills.
Self-motivated with the ability to thrive in a remote work environment.
Benefits at Benetrends Financial:
Competitive compensation
Comprehensive medical, dental, and vision insurance
Generous vacation and paid holidays (including floating holidays)
Fully remote work setup with occasional travel
Flexible work hours to meet deadlines
Professional development and growth opportunities
Supportive, collaborative team culture
Meaningful work helping entrepreneurs achieve their dreams
Join us and be part of a team that empowers small business success. Apply today to be considered for this exciting opportunity!
Auto-ApplyOperations Specialist II
Remote job
The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects.
Essential Functions:
Represent claims on cross-functional project work teams
Submit, monitor and prioritize IT tickets for the Claims department
Review special projects and identify issue trends and potential resolutions
Assist with Onbase reporting and processes
Develop and draft P&P's and job aides for Claims
Assist in training claims staff on claims processing policy and procedures
Assist in educating/training Business Partners on claims functions
Research and resolve provider claim issues and escalations by analyzing system configuration, payment policy, and claims data.
Perform analysis of all claims data in order to provide decision support to Claims management team
Identify and quantify data issues within Claims and assist in the development of plans to resolve data issues
If assigned to Research and Resolution team, responsibilities include:
Represent Claims Department at requested provider calls and visits
Provide feedback and/or face-to-face interaction with providers for claims research and resolution
Responsible for research and resolution of claims issues for all assigned provider inquiries and submissions
Responsible for managing provider issues adhering to Workflow processes and tools (Facets and Onbase)
Provide input for claims business requirements, testing processes and implementation tasks and plans
Perform any other job related instructions, as requested
Education and Experience:
Bachelor's degree or equivalent years of relevant work experience required
Minimum of two (2) years of healthcare claims environment is required
Competencies, Knowledge and Skills:
Advanced level experience in Microsoft Word, Excel and PowerPoint
Data analysis and trending skills
Demonstrated understanding of claims operations specifically related to managed care
Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding
Ability to work independently and within a team environment
Attention to detail
Familiarity of the healthcare field
Critical listening and thinking skills
Negotiation skills/experience
Strong interpersonal skills
Proper grammar usage
Technical writing skills
Time management skills
Strong communication skills, both written and verbal
Customer service orientation
Decision making/problem solving skills
Licensure and Certification:
None
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$61,500.00 - $98,400.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Hourly
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-RW1
Auto-ApplyDevelopment Operations Specialist (Remote)
Remote job
The physical location for the candidate selected must reside within the PST, MST or CST time zones AND be willing to work West Coast hours.
Who we are
Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives in order to make the biggest impact against this disease.
Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It's encouraged to give and receive feedback to ensure two way accountability with a focus on continual improvement both personally and professionally!
What you will be doing in the role of a Development Operations Specialist
The Development Operations Specialist develops, coordinates, and executes on a comprehensive services support plan for Community Development fundraising staff that provides key support while better leveraging technology and efficiencies to enable increased revenue generation from fundraisers. Primary tools include: Salesforce, JIRA, Asana, PeopleSoft, and Blackbaud's Luminate Online. Services provided may include facilitation of revenue contracts with legal and partner, tracking hard credits in Salesforce for sponsor payments, monthly donor data reconciliation, donor prospecting, donor record management and providing ongoing training and support to Community Development staff to better leverage technology, and reporting/analysis.
What you will bring to the table
Interacts regularly with Community Development fundraising staff to define the scope of service needs and works to streamline and provide efficient solutions to drive revenue and reduce any barriers.
Assesses systems / processes usability and user requirements to identify and meet evolving needs.
Provides ongoing training and support with all technology tools to remove barriers for fundraising staff.
Provides support as needed for local market vendor setup and to ensure contract execution and payment for services is complete and accurate.
Acts as liaison between Mission, Legal and Community Development departments to ensure accurate and efficient Corporate Vetting, and contract creation and execution.
Collaborates with Accounting department on donor commitments, monthly donor data reconciliation, budgets and forecast, and accounts receivable tracking & minimal invoicing.
Collaborates with internal business units to identify best practices and works to incorporate them into operational policies.
Serves as a Salesforce subject matter expert.
Assists with adding new records, tracking/receiving gifts, reconciling gifts and manage manual merging process of duplicate records.
Creates and runs reports in Salesforce tools to ensure fundraising staff have up-to-date and accurate information on revenue and pipeline.
Assists with the annual buildout and quarterly updates of Salesforce reports and dashboards as needed.
Conduct donor research and mine Salesforce for potential revenue opportunities.
Maintains high sensitivity when addressing customer issues, concerns, and needs.
Periodically performs tasks or coordinates support calls during non-business hours.
Other duties as assigned.
We would love if you have and are able to
Minimum 5-7 years' experience in project management, fundraising administration; experience with databases/CRMs a plus.
Demonstrated ability to provide a high level of customer service and motivation to business, social leaders, and internal colleagues.
Excellent planning, organizational and follow-up skills.
Demonstrated professional and mature interaction with other staff and leadership volunteers, sponsors, donors and others to engage them toward the achievement of revenue goals.
Proven ability to manage multiple projects with varying priorities at one time.
Excellent verbal and written communication skills. Ability to effectively speak and present to individuals including high net worth donors, executive corporate management as well as small, mid-size and large groups.
Willingness and ability to travel to local events if and when needed.
Bachelor's Degree: (Marketing, Communications, Business Administration, Nonprofit Management, Social Entrepreneurship; other equivalencies considered).
Preferred experience includes:
Salesforce experience
Previous fundraising background
Skilled in coaching/training and onboarding others
Conflict resolution skills
Excellent ability to multi-task in a fast paced environment
Strong Word, Excel, PowerPoint, Outlook, and SharePoint skills
So, what's in it for you?
Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. This is what Komen provides away from the computer:
Approximate rate $21.54 to $28.21, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location.
Health, dental, vision and a retirement plan with a 6% employer match
Unlimited Paid Time Off + Holidays
Flexible work arrangement in a fully remote working environment
Bi-weekly work from home stipend
Parental leave
Tuition Reimbursement
A culture of learning and development
And so much more!
Komen provides a remote and/or home based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.
Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally we embrace Diverse Teams & Perspective and we find strength in the diversity of cultural backgrounds, ideas, and experiences.
SORRY NO AGENCIES
#LI-REMOTE
The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected, it must be pre-approved by Komen's HR team prior to the move.
Auto-ApplyPeople Operations Specialist (Temporary Position)
Remote job
Description Your Impact The People Operations Specialist I reports to the Director of People Operations and is responsible for various administrative projects to support the People Team. In addition, this position may support day-to-day processes including the employee life cycle, data management, and answering employee inquiries. This is a temporary position for approximately 12 months.
About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You'll Do As a People Operations Specialist, you will:
Be responsible for various administrative projects including but not limited to organizing employee-related documents, documenting processes, and auditing internal articles on the company intranet.
Support the People Operations team on employee onboarding and offboarding processes, including but not limited to participating in new hire orientation, processing I-9 verifications, Right to Work verification, sending out new hire communications and feedback surveys, and completing new hire profiles in the HRIS.
Support onboarding and offboarding processes for independent contractors on an ad hoc basis.
Process employee changes such as address and name changes in the HRIS.
Assists in managing ticketing inbox (Zendesk). Escalate issues to other members of the People team appropriately.
Will have exposure and entry-level training for HR functions including benefits, payroll, and compensation to answer employee inquiries.
Assist the team in executing People Operations-owned programs, such as wellness, as needed.
What We're Looking For We know that excellent candidates come from diverse backgrounds. Even if you don't meet 100% of the listed requirements, we encourage you to apply! Preferred Qualifications:
1-3 years of experience working on an HR or People Operations team.
Bachelor's degree in HR, business, or management related field preferred or equivalent experience.
Experience in a fast-paced environment and ability to adapt to change easily.
Purpose-driven, ambitious, and a positive attitude with a passion to learn.
Ability to work independently but is also a team player who can jump in and support the team on a variety of topics and tasks.
Detail-oriented with outstanding verbal and written communication skills.
An eye for scalable solutions - you are always exploring new systems solutions in pursuit of increased efficiency and effectiveness for long term solutions.
Ability to develop and maintain reliable process documentation.
Strong organizational skills and an ability to prioritize effectively -- you can easily handle multiple tasks at the same time.
Maintain discretion and confidentiality and can recognize what needs to be escalated.
Experience with HRIS, Slack, Zendesk, and Microsoft Suite preferred.
Why CivicPlus? This role offers:
The opportunity to work cross-departmentally and connect with individuals at all levels of the organization.
Have the ability to work on independent projects that foster continual professional development.
Work with a team that values cross-training and preparing you for future growth
Compensation and Benefits
Estimated Salary Grade Range: $48,400 - $65,400 Annually
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
Our Hiring Process
Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer
Note: The process may vary slightly depending on the role.
Additional Information
CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
This position will remain open until Wednesday, November 12th at 5:00 pm EST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.
Auto-ApplyOperations Specialist
Remote job
Job DescriptionDescriptionThis is a REMOTE position. Our headquarters are based in Naperville, IL. Job Title: Operations Specialist Reports to: Head of National Operations We are seeking a highly organized, customer-service-oriented professional to join our growing national healthcare operations team. This individual will play a critical role in coordinating medical supplies, managing graft orders, and ensuring a seamless referral management process across 11 states supporting 50-75 field clinicians.
The ideal candidate thrives in a fast-paced environment, is detail-driven, excels at problem-solving, and demonstrates exceptional communication and analytical skills.
Key Responsibilities
1. Supply Management (Medical & Non-Clinical)
Serve as the central point of contact for supply management across 11 states and 50-75 field clinicians.
Conduct weekly supply reviews with each clinician, documenting requests and ensuring timely orders via the web-based ordering system.
Source alternatives when items are unavailable - including substituting generic equivalents or ordering through alternate vendors such as Amazon, McKesson, or other approved suppliers.
Maintain and update a centralized supply tracking spreadsheet, ensuring accurate inventory reconciliation.
Perform cost analyses and usage reports using Excel (including pivot tables and filters).
Ensure all supplies and grafts are ordered, tracked, and delivered within expected timelines while minimizing waste and cost.
2. Graft Ordering Coordination
Review upcoming patient graft appointments in the EMR and generate a weekly list of scheduled cases.
Coordinate with scheduling coordinators and field clinicians to confirm graft type, quantity, and shipping location.
Cross-check new orders against previous shipments to manage existing inventory and reduce excess.
Maintain detailed records of graft utilization, shipments, and returns.
Be proactive and cost-conscious, continuously looking for opportunities to reduce redundancy and streamline processes.
3. Referral Monitoring & Customer Service
Monitor the CarePort web-based referral platform for all 11 states to ensure timely review and response to new referrals.
Triage and evaluate 25-85 daily referrals to ensure completeness, eligibility, and readiness for scheduling.
Review and interpret insurance information (Medicare, Medicaid, commercial, and secondary payers) to verify patient eligibility.
Communicate professionally and promptly with referring hospitals, clinicians, and internal teams, ensuring referrals are responded to within established turnaround times.
Partner closely with Scheduling and Sales to ensure all qualified referrals are accepted and scheduled efficiently.
Maintain accurate tracking and reporting metrics in shared databases or spreadsheets.
Skills, Knowledge and Expertise
Bachelor's degree preferred (Healthcare Administration, Business, or related field) or equivalent experience.
Minimum 2-4 years of experience in healthcare operations, medical supply coordination, or patient referral management.
Strong customer service orientation with excellent verbal and written communication skills.
Proficiency in Microsoft Excel (pivot tables, VLOOKUP, sorting/filtering, and data analysis).
Comfortable working with web-based systems and EMRs (CarePort experience preferred).
Demonstrated ability to multi-task, prioritize, and respond rapidly to time-sensitive requests.
Familiarity with medical terminology and insurance verification processes.
Highly organized, detail-oriented, and cost-conscious in managing supplies and vendor relationships.
Ideal Candidate Attributes
A “can-do” attitude with exceptional responsiveness and follow-through.
Analytical thinker who can spot trends, identify inefficiencies, and propose process improvements.
Strong problem-solving skills - able to adapt quickly when supplies are unavailable or orders need escalation.
A team player who thrives in a remote, fast-paced healthcare environment.
BenefitsCompetitive compensation
Robust health benefits package including premium health, dental and vision insurance. FSA, HSA
Company sponsored Short and Long Term disability
Company Sponsored Life Insurance
401k plan with generous company match
Generous PTO policy with paid holidays and sick leave
Ready to join a passionate team and make a difference in healthcare? We want to hear from you!
Construction Operations Specialist
Remote job
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans.
Job Responsibilities:
Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations.
Follow standard operating procedures, job aids, and resources when providing loan support.
Monitor an active pipeline of loans, ensuring customer service is provided.
Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools.
Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts.
Create and monitor various reports to ensure pipeline management as needed.
Qualifications and Skills:
Bachelor's degree or equivalent combination of education/experience, preferred.
5+ years' experience in mortgages.
Knowledge of all agency guidelines.
Knowledge of compliance and disclosure requirements.
Encompass LOS experience, a plus.
Excellent organization, prioritization, and time management skills.
Excellent conflict management and negotiation skills.
Proficient in Microsoft Office suite (Word, Excel and Outlook).
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Pay Range:
Hourly Rate: $23.00 - $25.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyOperations Specialist II - File Onboarding - Work From Home
Remote job
Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.
Purpose
The Operations Specialist II intake position will be responsible for processing, setting up, ordering title, and sending FDCPA letters on foreclosure referrals. These tasks must be performed with extremely high accuracy and within the client specified SLAs.
Specific Duties & Responsibilities
On-board client referrals
Prepare all foreclosure FDCPA Letters
Data entry and data interpretation
Retrieve, upload, and review mortgage documents
Understanding judicial and non-judicial foreclosure setup requirements
Review payment history of loan from servicer
Order Title Searches and monitor for receipt
Review and prepare Demand/Breach letters
Communicate with clients via email and clients systems
Assist with other duties and special projects as needed.
Job Requirements
Bachelor's degree required - any field
Default/Foreclosure/Title knowledge preferred
Ability to type at least 60 WPM
BKFS, Tempo and, Equator experience highly preferred
Proficiency with Excel and other Microsoft Office products
Ability to manage and prioritize large caseload
General Competencies
Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
Must possess strong written and verbal communications skills.
Must provide excellent customer service to internal and external customers
Identifies and solves issues in a timely manner.
Must be a team player and willing to help others in their department whenever necessary.
Must be extremely organized and be able to multi-task.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to Firm's vision, mission, and core values.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.
In addition to remote work for most positions, we offer a comprehensive benefit program including:
Medical, Dental and Vision Plans with Prescription coverage
Company Paid Life and Disability Insurance plans
401K Retirement Savings Plan
Flexible scheduling (within reason, depending on position)
Generous PTO plan for all full-time employees
Full equipment station at no cost for remote employees, including dual monitors
Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
Wellness programs and employee discounts
Learning and development training opportunities for both personal and professional growth
And so much more!
Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
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