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Operations research manager full time jobs

- 339 jobs
  • EMS Operations Manager

    Lynx EMS

    Columbus, OH

    Lynx EMS is recruiting an Operations Manager to direct operations at our Columbus, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
    $61k-100k yearly est. 1d ago
  • Operations Manager

    Smash Park Entertainment Group

    Westerville, OH

    What is Smash Park? Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity. Job description: At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together. We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience. What You'll Do Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun. Cultivate a culture of diversity, equity, and inclusion throughout the organization. Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service. Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance. Train and develop team members to deliver exceptional guest experiences. Ensure compliance with food safety, liquor regulations, and quality standards. Monitor operational costs, identify opportunities to reduce waste, and improve profitability. Implement policies and protocols to maintain and improve operational efficiency. Help plan and execute public and private events to promote the Smash Park brand. Continuously review and improve the overall guest experience-from product quality to service delivery. Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment. The Experience You'll Bring: 2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred. Strong organizational, leadership, and interpersonal skills. Excellent financial management and analytical abilities. Experience with restaurant management and accounting software. In-depth knowledge of food safety, liquor requirements, and quality standards. Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays. Salary is based on experience, skills, and qualifications. This role is bonus-eligible. Job Type: Full-time Compensation: Starting salary of $65,000 annually, with bonus-eligibility. Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Experience Required: Hospitality management: 2 years We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $65k yearly 3d ago
  • Business Operations Manager

    Clevanoo LLC

    Reynoldsburg, OH

    Women's fashion industry leader seeking a highly organized, proactive Retail Business Operations Coordinator to support key operational processes, timelines, and cross-functional deliverables for a fast-paced retail organization. This position is part of the Operations Team and works closely with leadership to manage the operational calendar, support major merchandising milestones, and facilitate alignment across Creative & Marketing Ops, Beauty Ops, MP&A Ops, and Sample Library teams. This role is ideal for a candidate with strong Microsoft Office proficiency, excellent communication skills, and an interest in operational workflows within a retail or adjacent environment (e.g., merchandising, planning, sourcing, buying). Key Responsibilities Develop, manage, and maintain the company's operational calendar and key milestone timelines. Support daily business operations through scheduling, organizing meetings, managing calendars, and preparing operational documentation. Assist leadership in meeting facilitation, including agenda coordination, note-taking, and follow-up communication. Connect regularly with functional leads to ensure clarity on deliverables, deadlines, and hindsight recaps. Support cross-functional partners to keep teams aligned to operational milestones and project plans. Provide in-person support during major merchandising milestones and assist teams on-site as needed. Maintain operational processes and documentation with a high level of accuracy, organization, and attention to detail. Monitor workload, prioritize tasks, and support the Ops team with forward planning and calendar alignment. Required Qualifications Bachelor's degree or equivalent experience. 5+ years of experience in a retail environment preferred; retail-adjacent experience (merchandising, planning, sourcing, buying) is also strongly valued. Intermediate to advanced proficiency in Microsoft Excel and Outlook; ability to manage calendars, track timelines, and support project workflows. Strong organizational skills with demonstrated ability to manage multiple tasks and priorities. Excellent verbal and written communication skills; comfortable interacting cross-functionally and with various levels of leadership. Ability to work in a fast-paced environment and adapt quickly to changing needs. Proactive, curious, and comfortable asking questions to ensure clarity. Problem-solving mindset with strong attention to detail. Ability to work onsite for major milestone days. Preferred Experience Previous Operations or merchandising/retail operations experience Internship or full-time retail corporate experience for entry-level candidates.
    $54k-98k yearly est. 1d ago
  • Regional (Ohio) Sales and Clinical Operations Manager

    Juvly

    Columbus, OH

    Regional (Ohio) Sales and Clinical Manager Juvly Aesthetics is a leading organization in the healthcare and aesthetics industry, dedicated to providing innovative solutions and exceptional patient care. Our mission is to enhance the well-being of our clients while fostering a culture of growth, collaboration, and integrity. Location: In office role, with primary OH location in either Columbus/Polaris, Cincinnati or Cleveland. Travel to other OH locations as required. Job Summary: We are seeking an experienced Regional Sales and Clinical Operations Manager to join our team at Juvly Aesthetics. The ideal candidate will focus on driving sales and business growth while collaborating with the Clinical Training Team to ensure standards are met and there is continuous growth and improvement. Reporting directly to the Chief of Staff, this role is pivotal in combining sales acumen with team leadership to contribute to the success of our clinics. A background in either medical or aesthetic work is preferred. Responsibilities: Sales Growth: Develop and implement strategies to increase revenue and expand our client base. Operational Oversight: Ensure smooth day-to-day operations of the clinics, promoting efficiency and a positive work environment. Team Collaboration and Leadership: Collaborate with the Clinical Training and Operations Teams to ensure clinical standards are upheld and to foster professional growth among team members. Reporting: Report directly to the Chief of Staff, providing regular updates on clinic performance, sales targets, and team development. Marketing Collaboration: Work closely with the Marketing Team to enhance social media presence and promote services. Customer Experience: Uphold high standards for facility cleanliness and customer-facing services to ensure an exceptional patient experience. Financial Participation: Contribute to financial planning and budget management to support the clinic's overall success. Strict attention to inventory and waste. Regulatory Compliance: Maintain compliance with healthcare regulations and company policies. Communication: Provide regular progress updates through remote platforms and collaborate with operations team members. Requirements: Experience: Prior management experience in sales, office, or clinic management; experience in the medical, retail, or beauty industry is highly preferred. Leadership Skills: Ability to motivate, develop, and inspire a both clinical and sales-driven team to achieve their best performance. Communication Skills: Excellent interpersonal and communication abilities. Technical Proficiency: Comfortable using basic technology and operating systems for communication and office tasks. Healthcare Knowledge: Basic understanding of healthcare regulations and medical law is preferred. Educational Background: A background in clinical or medical work is preferred but not required. Essential Skills and Abilities: Reliable and punctual. Thrives in a dynamic and fast-paced environment. Energetic, personable, and passionate about aesthetics. Proven ability to coach and lead a successful clinical or sales team. Drive and assist in both local and social media marketing endeavors. Ability to prioritize multiple tasks effectively. Ability to learn and use all tech & systems efficiently. Job Type: Full-time, approximately 40 hours per week. Salary: Compensation includes a base pay with the potential for a variable component or bonus based on productivity. Benefits: Medical, Dental, and Vision insurance Life Insurance 401(k) retirement plan Paid vacation and holidays Generous Staff Treatment program Family and Friends program Extensive training opportunities Technologically advanced clinic Why Join Juvly Aesthetics: At Juvly Aesthetics, we believe our success is built on the leadership and dedication of our team members. We empower our managers and staff to take ownership of their roles and contribute meaningfully to the growth of our clinics. Join Us: If you are a driven professional looking to make a significant impact in the aesthetics industry, we invite you to apply and become a part of our dynamic team. Apply Today!
    $58k-93k yearly est. 60d+ ago
  • Director, Growth Operations

    Immuta 3.9company rating

    Columbus, OH

    Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sensitive data discovery, security and access control, and data activity monitoring and has deep integrations with the leading cloud data platforms. Immuta is now trusted by Fortune 500 companies and government agencies around the world to secure their data. Founded in 2015, Immuta is headquartered in Boston, MA. • Customers simplify operations, improve data security, and unlock data's value. Customers include:Roche - Saved $50M by securely operationalizing data products and saving inventory.Thomson Reuters - Faster access to Snowflake data and a 60x increase in data usage resulting in greater productivity.Swedbank - 3x time saved setting up data security and self-service policy authoring. 2x more data use cases. 5x improvement in process efficiency. JB Hunt - Increased permitted use cases for cloud analytics by 100% by managing access to 100+ databases while achieving cost savings.• Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies. • $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.• A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland. ABOUT OUR TEAM At Immuta, our Growth organization-spanning Marketing, Alliances, and Sales Development-fuels company momentum by connecting customers with the power of automated data provisioning. We're a fast-moving, collaborative team that thrives on precision, innovation, and measurable impact. YOUR ROLE As the Director, Growth Operations, you will play a pivotal role in driving the performance and efficiency of Immuta's Growth organization. Reporting to the SVP, Growth, you will collaborate closely with senior leadership, directors, and managers to optimize processes, enhance analytics, and strengthen alignment across teams. This role requires a balance of strategic thinking and operational execution. You will oversee the Sales Development team and lead key initiatives focused on pipeline generation, including outbound campaigns, event-driven activities, and inbound conversion optimization. You will also design and manage reporting frameworks, analytics, and technology investments that improve operational performance and decision-making.HOW YOU'LL MAKE AN IMPACT Partner across Product, Marketing, and Sales Development to design and implement programs that generate qualified pipeline and fuel business expansion. Standardize processes, enhance execution consistency, and lead continuous improvement initiatives that strengthen efficiency and performance. Lead data analysis efforts focused on internal processes, performance, and productivity to reveal trends, optimize productivity, and inform strategic decisions. Evaluate and implement tools and systems (including Salesforce, GTM systems, BI/AI tools) to improve visibility, forecasting, and execution. Guide the Sales Development team through data-driven coaching to achieve targets. WHAT YOU'LL OWN Lead the Sales Development team, overseeing inbound and outbound pipeline generation. Develop and deliver recurring pipeline and performance reports to support Sales, Marketing, and company-wide initiatives. Partner with the Growth and Data teams to create and maintain dashboards, metrics, and reporting frameworks. Support strategic planning and capacity modeling through data modeling, KPI tracking, and benchmarking. Participate in and lead process improvement projects to ensure continuous progress toward growth goals. WHAT WILL MAKE YOU STAND OUT 5+ years of experience in Sales Development (BDR/SDR) or Inside Sales, with 3+ years leading high-performing teams 3-5+ years of experience in Business Analytics or Growth Operations focused on marketing, sales, finance, or business operations. Proven experience in reporting and data analysis, with familiarity in AI or advanced analytics tools (AI experience required). Deep expertise with Salesforce, GTM technologies, and ChatGPT/Gemini. Exceptional organizational and time management skills, with strong attention to detail. Demonstrated ability to multitask, prioritize, and deliver results in a fast-paced environment. Strong sense of ownership and accountability, with a results-driven mindset. Passion for working with cutting-edge technology and data-driven processes. Advanced proficiency in spreadsheets and presentation software (e.g., Excel, Google Sheets, PowerPoint, or Slides). Benefits At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: - 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)- Stock Options- Paid parental leave (Both Maternity and Paternity)- Unlimited Paid time off (U.S. based positions)- Learning and Development Resources Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
    $65k-115k yearly est. Auto-Apply 44d ago
  • Operations - Executive Director, Transformation & Servicing Innovation

    JPMC

    Columbus, OH

    We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;
    $91k-146k yearly est. Auto-Apply 40d ago
  • Fixed Ops Director

    Freedomroads

    Sunbury, OH

    Camping World is seeking a Fixed Operations Director to join our growing team.As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction. What you'll do: Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location Ensure a consistently high level of internal and external customer satisfaction throughout the service department Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy Create and maintain strong working relationships with external vendors Meet or exceed monthly budget projections Maintain a safe and functional working environment What you'll need to have for the role: Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment Knowledge of RV's and RV systems is a plus Strong written and verbal communication skills Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.) Intermediate or better skills in MS Office (Word, Excel, Outlook) Ability to read and analyze P&L reports Valid driver's license May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $125,000+. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $95k-125k yearly Auto-Apply 26d ago
  • Operations Manager, Jackpocket

    Draftkings 4.0company rating

    Reynoldsburg, OH

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Manager, you'll lead daily operations in our lottery fulfillment center, overseeing lottery ticket order processing and facility management to shape the future of Jackpocket, one of our newest and most exciting products. You'll mentor and develop your team, driving performance to meet both individual and center-wide goals while implementing best practices to ensure optimal efficiency. In this rapidly growing industry, you'll take ownership and make a direct impact to revolutionize the digital lottery courier experience for our customers. What You'll Do Lead the daily operations of the fulfillment center, including overseeing lottery ticket order processing. Train, mentor, and support ongoing professional development for team members to enhance performance. Establish best practice framework and standard operations procedures ensuring optimal efficiency for the fulfillment center. Manage employee scheduling, timecard approvals, and ensure a safe and compliant work environment. Oversee full facility management, including coordination with local lottery representatives, handling facility maintenance, and taking ownership of all facility-related issues. Execute cash balance reporting and support various initiatives to support daily fulfillment center operations. Regularly communicate with regional and senior management to ensure alignment. What You'll Bring Bachelor's degree or equivalent experience with at least 3 years of operations and people management experience. Availability to support a continuous operation including nights, weekends, and holidays. Proven ability to lead large-scale operations and improve operational processes in fast-paced, high-growth environments. Strong experience in personnel management, including hiring, scheduling, team development, and performance management. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 60,400.00 USD - 75,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $46k-80k yearly est. Auto-Apply 11d ago
  • Operations - Executive Director, Transformation & Servicing Innovation

    Jpmorganchase 4.8company rating

    Columbus, OH

    We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;
    $102k-150k yearly est. Auto-Apply 40d ago
  • CEN Operations Director

    CCV 4.3company rating

    Columbus, OH

    Job DescriptionSalary: The Christian Education Network (CEN) Operations Director leads the operations of a multi-million-dollar Christian Education Network, including legal compliance, finance and financial reporting, information technology, and customer support. Responsibilities include maintaining compliance with accounting standards and regulations, managing donations and scholarship distributions, coordinating annual audits, maintaining compliance with regulatory code, and supporting financial reporting to stakeholders and leadership. Reports to: OCEN Executive Director Hours:MondayFriday, 8:00am to 4:30pm Compensation: Full-time, Salaried/Exempt Location: CCV Office in Columbus, Ohio, with Occasional Statewide Travel Benefits: PTO (Paid Time Off), 10 Paid Holidays, Monthly Cell Phone Allotment, Mileage, Health, Vision, and Dental Insurance (CCV covers 75% of premium), Life Insurance, 3% Match on Retirement Plan Available after 1 Year Key Responsibilities Provide oversight, control, and efficiency for the operations of a multi-million-dollar Christian Education Network. Ensure legal compliance across all network operations. Maintain accurate financial reports in accordance with generally accepted accounting principles. Ensure all donations are properly receipted and attributed to the correct state and school as designated by the donor. Account for all scholarship payments made to participating schools. Oversee the full scholarship cycle, including application collection, eligibility verification, and award disbursement in accordance with state regulations and CEN policies. Lead the selection and coordination of an annual audit by a third-party agency. In partnership with the CEN Legal Team, develop contracts and agreements with partners and ensure legal compliance of all SGO activity. Oversee the efficient operation of all information technology systems. Maintain high-quality partnership services and support. Contribute to the preparation of the annual report for stakeholders. Provide systems support necessary for the growth and expansion of the network nationwide. Other duties as assigned. Job Qualifications & Requirements Skills and Experience Degree in finance or accounting required. CPA license preferred. 3-5+ years of accounting experience. Proficiency in managing the flow of large sums of money. Ability to create appropriate reports to CEN leadership and board. Character and Spiritual Mature Christian, currently attending or pursuing attendance in a local church. Agreement with and adherence to CCVs Statement of Faith and Code of Conduct. Demonstrated commitment to CCVs mission and position on Core Issues. Ability to work discreetly with confidential information. Trustworthy, responsible, tactful, diplomatic, and focused on building consensus rather than emphasizing differences. Maintain a high level of professionalism focused on client/constituent relationships.
    $74k-106k yearly est. 6d ago
  • Payment Operations Manager

    BBI Logistics

    Columbus, OH

    Full-time Description We are seeking a strategic and hands-on Payments Operations Manager to lead our payments operations team and drive operational excellence as we scale. As the Manager of Third-Party Payments Operations, you will design and refine processes for a new function of our payment operations team as well as build and manage a team of specialists responsible for executing and reconciling third-party payments across various channels. You will oversee daily operations, ensure compliance with regulatory standards, and collaborate cross-functionally to enhance payment infrastructure and processes. This role is critical to ensuring the integrity, efficiency, and scalability of our payment solutions. This is an In-Person role from our office in Columbus, OH. Key Responsibilities: Lead, mentor, and develop a team of Third-Party Payments Operations Specialists Oversee the execution and reconciliation of high-volume third-party payments (ACH, wire, RTP, FedNow, card networks, digital wallets, etc.) Establish and monitor KPIs to ensure operational efficiency, accuracy, and compliance Collaborate with Sales, Product, Engineering, Compliance, and Finance teams to optimize payment workflows and resolve escalated issues Ensure adherence to regulatory requirements (e.g., KYC, AML, OFAC) and internal risk controls Drive continuous improvement initiatives, including automation and process redesign Support audits, incident investigations, and root cause analysis Contribute to strategic planning and scaling of the payments function Execute and monitor third-party payments (ACH, wire, RTP, FedNow, card networks, digital wallets, etc.) across domestic and international channels Ensure reconciliation of payment transactions and resolve exceptions, returns, and chargebacks in real-time Manage and maintain strong relationships with external payment partners, processors, and banks Support onboarding and due diligence for new payment partners and vendors Document and continuously improve payment operations processes and standard operating procedures (SOPs) Assist in incident response and root cause analysis for payment-related issues Requirements Qualifications: Bachelor's degree in Finance, Accounting, Business, Economics, or a related field 5+ years of experience in payments operations, with at least 2 years in a leadership or supervisory role Deep understanding of payment networks and systems (ACH, WIRE, RTP, card, digital wallets) Experience in a fintech or high-growth tech environment Strong leadership, communication, and stakeholder management skills Proficiency with reconciliation tools, APIs, ERP's and payment platforms Proven ability to manage complex operations and drive process improvements Preferred Qualifications: Experience with instant payments, digital ledger systems, or real-time settlement platforms Familiarity with global payment regulations and compliance frameworks Certifications such as ACH Accredited Professional (AAP), Certified Treasury Professional (CTP), or Certified Anti Money Laundering Specialists (CAMS) Experience scaling teams and systems in a fast-paced environment What you'll love about BBI. BBI's greatest asset are the employees. The employees make the fast-paced and energetic culture a place people want to be. A place where hard work does not go unnoticed, and your impact is felt at every turn. Take that and couple it with endless earnings and growth opportunity and you have a roadmap for success. · Leave your khakis at home our dress code is super casual · Don't worry about paying for parking - we've got you covered · We care about your well-being, so we contribute to the cost of your health benefits · Invest in your future with our 401K match and profit sharing #betterwithbbi BBI Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
    $61k-100k yearly est. 7d ago
  • Operations Manager (Strong Inventory Control Experience)

    Maersk 4.7company rating

    Groveport, OH

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. #INDEED #LI-PT1 Summary: Strong Focus Inventory Control In A large Scale Operations Manages multiple large scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities: Develops and maintains distribution center operations business plans to include all programs, P&L and customer requirements. Provides input to the development customer relationship strategy. Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer specific requirements. Ensures all established costs, quality, and delivery commitments are met. Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. Reviews production and operating reports and directs the resolution of operational, and maintenance problems to ensure minimum costs and prevent operational delays. Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports. Determines responsibilities of assigned organization and staff positions to accomplish business objectives. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Position is full-time and on-site. Supervisory Responsibilities: Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience Bachelor's degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. Various levels of P&L experience highly desired. Spanish speaking skills a plus. Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $75k to $80k *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. You must be authorized to work for any employer in the U.S. Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com
    $75k-80k yearly Auto-Apply 15d ago
  • Operations Manager

    Careers Opportunities at AVI Foodsystems

    Gahanna, OH

    AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Operations Manager, Full-Time. This position works Mon-Fri, 5am-3pm. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Hands on Operations Manager that will support vending and convenience store operations teams Assist in the training and development of team members Lead and assist on projects assigned by the Branch Manager Operate and maintain company-owned vehicle in a safe manner including cars, trucks and vans. Maintain positive customer relations by visiting accounts Recognize needs for equipment upgrades, schedule and support installations of new vending machines and self-serve convenience stores Support company programs and branch goals Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption Address customer inquiries/complaints within 24 hours Perform other duties as required Requirements: Must be 21 years of age or older to operate a company vehicle Previous vending experience is preferred Previous management experience required Ability to manage financials and achieve goals Excellent interpersonal skills for communicating with fellow workers and customers Ability to effectively work independently and utilize time efficiently Problem solver Valid Driver s License with good driving history Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $62k-101k yearly est. 22d ago
  • Operations Manager

    Scene 75 Columbus Entertainment Center 3.7company rating

    Dublin, OH

    Job Description Operations Manager Type - FT Salary Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than just a rating; it's a dynamic workplace where enjoyment and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN, where every day is exciting. Job Summary: We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees within our Family Entertainment Center (FEC). This role is integral to planning, organizing, and implementing strategies that enhance park operations while ensuring a fun, efficient, and safe environment. The ideal candidate will demonstrate strong leadership skills, a commitment to safety, and a passion for delivering exceptional customer service, all while striving to improve productivity and efficiency in our operations. Accountabilities: Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and maintaining a high standard of customer service. Maintain accurate records of employee attendance and performance metrics on a daily basis. Conduct periodic checks on attraction operators to ensure the safe and efficient operation of all attractions. Train and communicate regularly with Shift Lead and Front Desk Lead positions to align on goals and strategies. Principal Duties and Responsibilities: Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions. Implement strategies to enhance team performance, safety protocols, and customer service initiatives. Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction. Maintain a proactive safety-focused attitude, ensuring that all operations comply with safety standards. Oversee specific roles such as scheduling, inventory control, and supply management to ensure smooth operations. Serve as the point of contact for special projects, holiday operations, and any emergency situations that may arise. Skills/Competencies Required: Strong leadership and team management abilities, with a focus on developing talent and fostering a positive work environment. Excellent attention to detail and a commitment to operational excellence. Passion for hospitality and delivering exceptional customer service. Effective time management skills and the ability to prioritize tasks in a fast-paced environment. Strong communication skills, with the ability to motivate and inspire a diverse team. Education, Qualifications, and Experience: Must be at least 21 years of age. Must have a high school diploma or GED; or equivalent combination of relevant education and experience. Must have at least one year of management or supervisory experience. Experience in Restaurant/Food & Beverage Management is required. Must be able to work weekends and holidays. Must be able to work up to 45 hours per week, available every weekend. Able to stand for long periods of time. Able to lift 39lbs unaided. Valid driver's license required. Authorized to work in the United States. Five Star Parks Benefits Overview At five star parks, our comprehensive benefits package is designed to support the well-being, growth, and long-term success of our team members. We offer competitive compensation, health coverage , flexible work arrangements, and opportunities for professional development - all aimed at prioritizing what matters most to our employees. Full-time employees are eligible for a wide range of benefits including medical insurance, HSA, dental, vision, life insurance & AD&D, Aflac supplemental plans, and participation in our 401(k) retirement plan after one year of service and meeting age requirements. Generous time-off policies, including paid time off and sick leave, help ensure a healthy work-life balance. Part-time employees may also enroll in Aflac plans and are eligible for the 401(k) plan once they meet the one-year service and age eligibility criteria. Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW!
    $41k-68k yearly est. 30d ago
  • Operational Site Manager-West

    Hearthstone Holdings

    Pleasantville, OH

    The Operational Site Manager will oversee the daily operations of Northeast Ohio Natural Gas, ensuring the safe, efficient, and reliable delivery of natural gas services. This position requires a strategic leader with a strong commitment to safety, regulatory compliance, and operational excellence. The ideal candidate will have hands-on experience in natural gas utilities, team management, and project execution in alignment with company goals. DUTIES & RESPONSIBILITIES Operational Oversight: Direct and coordinate all site operations, including pipeline maintenance, meter installations, gas distribution, and emergency response. Monitor and optimize operational workflows to improve efficiency and reduce downtime. Safety & Compliance: Ensure strict adherence to federal, state, and local regulations, including OSHA and DOT standards. Lead safety initiatives, conduct regular audits, and maintain an incident-free workplace. Team Leadership: Supervise and mentor site personnel, including technicians, engineers, and administrative staff. Develop training programs to enhance team skills and maintain high safety standards. Budget & Resource Management: Prepare and manage site operational budgets, ensuring cost efficiency. Oversee resource allocation, including equipment, tools, and manpower, to meet operational needs. Stakeholder Communication: Collaborate with cross-functional teams, including engineering, customer service, and regulatory affairs. Act as a key liaison between site operations and senior management, providing updates on performance metrics and operational challenges. Crisis Management: Lead site responses during natural disasters or other emergencies, ensuring continuity of gas services. Develop and implement contingency plans for unexpected operational disruptions. SUPERVISORY RESPONSIBILITIES The team member in this role will: have supervisory responsibilities, managing multiple teams and locations REQUIRED SKILLS & ABILITIES In-depth knowledge of natural gas systems, regulatory requirements, and safety standards. Strong leadership skills with the ability to manage and motivate diverse teams. Excellent problem-solving, decision-making, and communication skills. Proficiency in relevant software (e.g., SCADA, GIS, asset management systems). EDUCATION & WORK EXPERIENCE Bachelor's degree in engineering, operations management, or a related field (or equivalent experience) preferred. 5+ years of experience in natural gas utilities or related industries, with at least 2 years in a supervisory/management role. Experience with lean operations or process improvement methodologies. Familiarity with environmental regulations related to natural gas utilities. PHYSICAL REQUIREMENTS Ability to work in outdoor environments and varying weather conditions. On-call availability for emergency situations. Travel to multiple site locations as required. WORK CONTEXT Minimum travel for work-related purposes is expected 50% of the time, which includes some overnight visits to locations and industry events. This is a full-time exempt salaried position
    $74k-126k yearly est. 60d+ ago
  • Operations Manager

    Brightview 4.5company rating

    Columbus, OH

    **The Best Teams are Created and Maintained Here.** + The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** 65000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $57k-88k yearly est. 30d ago
  • Director of Branch Operations (PTA/COTA Leadership)

    Freedom Caregivers

    Mount Vernon, OH

    Job Posting: Director of Branch Operations (PTA/COTA Leadership) Job Type: Full-Time At Freedom Caregivers, we provide exceptional home care with heart. We're seeking a motivated, compassionate, and experienced professional to join our team in a dual role combining administrative leadership and clinical oversight. This position offers the opportunity to impact both client care and branch operations while advancing your career in home health. What You'll Do: Administrative Leadership: Oversee operational procedures, compliance, and financial management. Ensure Agency policies, procedures, and branch strategies align with overall mission and goals. Provide on-site presence and daily oversight to support staffing, census management, and client satisfaction. Provide administrative support, including scheduling and documentation. Manage branch KPIs, budgeting reports, and operational adjustments as needed. Interview, hire, supervise, and develop branch staff while promoting a positive work culture. Complete payroll, billing, and reporting tasks, resolving discrepancies as necessary. Attend local marketing and recruiting events to drive growth. Clinical Leadership (PTA/COTA Focus): Oversee, create and maintain client care plans based on assessments and needs. Conduct supervisory visits and ensure top-quality care standards are met. Support caregivers through training, coaching, and feedback. Serve as a liaison between clients, families, and healthcare professionals. Identify and address safety concerns in client homes. Why Join Freedom Caregivers: Leadership growth opportunities within an expanding agency. Supportive, team-oriented environment. Competitive pay and mileage reimbursement. Flexible scheduling and work-life balance. Opportunity to make a meaningful impact in the lives of clients, families, and caregivers. Equal Opportunity Employer: Freedom Caregivers, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply Today: Join our team and help us continue our mission of providing exceptional home care with heart! Requirements What You Bring: Licensed PTA or COTA in Ohio (active license required). At least 1 year of experience in healthcare, long-term care, rehab, or home health. Strong leadership, communication, and problem-solving skills. Ability to manage multiple priorities, work independently, and adapt to change. Proficiency with Microsoft Office and other software applications. Reliable transportation, valid driver's license, and auto insurance. Positive, entrepreneurial mindset with a passion for high-quality care. Preferred Qualifications: Supervisory or management experience. Recruiting and hiring experience. Knowledge of local healthcare resources and businesses. Associate's or Bachelor's degree in a relevant field. Physical Requirements: Ability to sit, stand, walk, reach, stoop, kneel, crouch, and carry up to 25 lbs. Ability to operate a vehicle and travel up to 75% of the time. Comfortable standing for 60-90 minutes and walking on uneven surfaces up to 1,000 feet.
    $67k-119k yearly est. 31d ago
  • Operational Manager / Heart & Vascular Diagnostics

    Knowhirematch

    Buckeye Lake, OH

    TITLE: Operational Manager / Heart & Vascular Diagnostics Now is your chance to join a Forbes magazine top 100 hospital where career growth and opportunity await you. They are committed to building healthcare teams whose care exceeds the expectations of their patients and community and are looking for quality talent who share the same values. They're nestled in a beautiful rural setting but close enough to the big city to enjoy that too! If that sounds like the change you are looking for, please read on… What you'll be doing: •Responsible for the day-to-day operational functions of the Cardiac Catheterization/Electrophysiology Procedural Areas, Cardiac Rehab ensuring all operations are carried on in an appropriate, cost-effective way. Ensures the improvement of operational management systems, processes, and best practices by formulating strategic and operational objectives. Coordinates leadership oversight of the clinical manager. •Analyzes department related information regarding operations, budgets, personnel reports and/or or other activities and develops action plans based on identified trends and variances. •Assists with operational and capital budget development and tracks operational budget [monthly budget variance analysis]. •Assists with budget and department scorecard development. •Attends scheduled manager and leadership meetings. •Effectively prepares reports and correspondence within specified timeframes involving synthesizing information writing text and preparing final communications. •Maintains an effective system for managing and retrieving information to enhance operational efficiency. •Demonstrates understanding of operational issues in areas of responsibility providing support as needed for staff. •Develops, implements, and evaluates systems and processes that complete overall system performance improvement. •Functions as a resource for staff to assist in their clinical development, answer questions, clarify procedures, and assure patient-centered care is delivered consistently. •Effectively manages staff. Responsible for appropriate recruitment, selection and retention of staff attempting to minimize staff turnover. •Schedules and facilitates operational interviews as needed. •Completes introductory and annual performance evaluations for direct reports. •Ensures employees are held accountable by following policies, discussing performance and/or behavioral improvement opportunities and needs, and issues corrective actions as needed. •Participates in interdisciplinary development of evidence-based standards of care and analysis of patient outcomes and encourages staff participation in doing the same. •Develops and evaluates and monitors systems and processes that complement the overall system for performance improvement. •Participates in preparation for accreditation surveys (HFAP and ODH). Prepares reports as requested by leadership to document issues. Works to ensure areas of responsibility and staff are prepared for surveys including updates or corrections. •Works closely with purchasing to maintain competitive pricing for all equipment. •Monitors departmental hours with benchmark. •Oversees leasing and service agreements on capital equipment. •Works closely with HIM to ensure maximum reimbursement of procedures •Seeks continuing education for ongoing reimbursement rate changes as well as ongoing updates in technology used in the procedures. Additional info: •Position will report to the Director whom is well respected within the organization. •If you're a passionate Operational Manager in Heart & Vascular Diagnostic and seeking a rewarding career in a collaborative healthcare setting, this is the opportunity you've been waiting for. Join us in east central Ohio, and become part of our exceptional team dedicated to delivering high-quality care to our community. Apply now and embark on a fulfilling career journey with us. Requirements What they're looking for: •Bachelor's in a clinical healthcare related field, including, but not limited to cardiovascular technology, ultrasound, exercise physiology, radiologic technology, respiratory therapy, or nursing. •CPR and ACLS certification required. •Two (2) years previous clinical care experience preferred •Knowledgeable and remains current on ODH and ACC guidelines. Benefits Hours and compensation potential: •The position is full time. •The range starts at $43.93hr and goes up with experience. •Full benefits package being offered.
    $43.9 hourly Auto-Apply 60d+ ago
  • Operations Manager

    Performance Team 4.2company rating

    Ashville, OH

    Job Details 294 Ashville OH - Ashville, OH Full TimeWho We Are As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Description Summary Manages all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities include the following. Provides input to the development of product strategy and research and development of new and emerging products. Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered. Provides guidance to the development of a manufacturing process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs. Ensures all established costs, quality, and delivery commitments are met. Coordinates manufacturing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment. Reviews production and operating reports and directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. Performs administrative activities associated with the effective management of shop operations, including compiling, storing, and retrieving production data for reports. Determines responsibilities of assigned organization and staff positions to accomplish business objectives. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations. Supervisory Responsibilities Manages up to 5 subordinate supervisors who supervise 50+ employees in the Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing departments. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education and/or Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 5 years of warehouse operations management experience Minimum 1 year of cold storage experience required Must have experience working in production based/fast paced environment Warehouse performance management experience required Familiar with food safety policy (i.e. HACCP) Ability to speak Spanish preferred Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $72k - $81K annually *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. You must be authorized to work for any employer in the U.S. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $72k-81k yearly 60d+ ago
  • Construction Operations Manager / Purchasing Agent

    Shonebarger General

    Newark, OH

    Shonebarger General LLCConstruction Operations Manager / Purchasing Agent Are you an organized, detail-driven professional with experience in the Residential Construction Industry who thrives on taking ownership of administrative functions and ensuring seamless operations? If you're ready to bring your expertise to a high-growth, $6 million residential contracting company, we want you to join us! We're looking for a full-time employee to provide vital support to our owner by managing administrative tasks, assisting with estimating, coordinating with subcontractors, and integrating our purchase order system with CoConstruct. Construction experience is preferred but not required enthusiasm and a commitment to excellence are a must. At Shonebarger General LLC, we pride ourselves on being a trusted name in the residential construction industry, specializing in building and renovating homes with precision and care. Our team operates with a focus on delivering superior craftsmanship while maintaining a collaborative and engaging work environment. Based just outside of Columbus, Ohio, we are a family-owned company with a commitment to excellence and innovation that extends to our work culture. If you're passionate about construction, value a supportive team environment, and thrive on taking ownership of projects from start to finish, we want to meet you! Key Responsibilities: Assist in preparing estimates and coordinating with vendors to streamline operations. Create and oversee the Purchase Order system Serve as the primary point of contact for vendors Track Material Orders & Change Orders Guide clients through the Selections Process Prepare, edit, and organize project documents, reports, contracts and spreadsheets. Prepare and review bid requests Review and update project budgets Create construction contracts through CoConstruct Prepare Pre-Construction documents Other administrative tasks as needed Qualifications: Proven experience as a Construction Operations Manager / Purchasing Agent or a similar role Strong verbal and written communication skills with meticulous attention to detail. Proficiency in Google Suite and Quickbooks. Familiarity with project management software like CoConstruct. Ability to multitask and prioritize in a fast-paced environment. Computer savvy, organized, and tech-proficient. Compensation: Full Time $60k - $70k based on experience Paid Time Off
    $60k-70k yearly 60d+ ago

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