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Operations senior clerk skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical operations senior clerk skills. We ranked the top skills for operations senior clerks based on the percentage of resumes they appeared on. For example, 38.4% of operations senior clerk resumes contained data entry as a skill. Continue reading to find out what skills an operations senior clerk needs to be successful in the workplace.

15 operations senior clerk skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how operations senior clerks use data entry:

Tabulated and summarized data entry information.
Performed routine clerical functions: scheduler, data entry, organized files, and retrieved medical reports.

2. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how operations senior clerks use telephone calls:

Answer telephone calls and confer with company officials about financial and regulatory matters.
Respond to inquires and telephone calls.

3. Quality Customer Service

Here's how operations senior clerks use quality customer service:

Maintained quality customer service for all passengers and guests to UCSD.
Received incoming calls with quality customer service and basic data entry skills while communicating effectively and functioning in a team environment.

4. Customer Accounts

Here's how operations senior clerks use customer accounts:

Reconcile Corporate and Commercial Customer Accounts.
Adjusted customer accounts accordingly, due to errors while adhering to the serviced level agreement.

5. Computer System

Here's how operations senior clerks use computer system:

Scanned various documents into computer system.
Recorded all transactions with customers, technicians and local telephone companies through various AT&T computer systems.

6. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how operations senior clerks use hippa:

Trusted with the storing of confidential medical billing documentation, In compliance with all HIPPA privacy laws and regulations.
Receive requests for medical records and released medical records following the HIPPA law regulations.

7. Customer Inquiries

Here's how operations senior clerks use customer inquiries:

Provided customer support, utilized problem resolution capabilities to address customer inquiries in a timely and satisfactory manner
Answer phones relating to customer inquiries and respond giving information as appropriate.

8. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how operations senior clerks use atm:

Researched Image ATM transactions including resolutions of deposit differences, missing deposits and returned checks for negotiability issues.
Minimized loss by effectively balancing ATM transactions, along with all necessary adjustments.

9. Account Maintenance

Account maintenance is a practice in accounting that ensures that all transactions and accounting records are per the general principles of accounting and applicable laws. The accounts should be maintained enough to permit the annual audit and clear the inspection of financial statements.

Here's how operations senior clerks use account maintenance:

Perform account maintenance and customer service.

10. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how operations senior clerks use subpoenas:

Created procedure manuals for processing Levies, Garnishments, and Subpoenas for Ameris Bank.
Composed and prepared subpoenas and legal forms required by regulations.

11. Lockbox

Here's how operations senior clerks use lockbox:

Served as backup to perform any additional lockbox duties required.
Process transactions for Wholesale Lockbox.

12. PowerPoint

Here's how operations senior clerks use powerpoint:

Designed PowerPoint presentations for upper management for meetings they would conduct.
Assisted in the development innovative PowerPoint presentation used by the Partnership Specialist to promote programs to potential partners.

13. Word Processing

Here's how operations senior clerks use word processing:

Use automated information and word processing systems to research to query databases to generate mailing labels or gather pertinent information.
Worked with word processing, spreadsheet and database software to complete administrative tasks while handling extensive confidential college information.

14. DDA

Here's how operations senior clerks use dda:

Included generating entries to balance DDA account used for settlement and making adjustments when necessary, and creating spreadsheets using Excel.
Reconciled over 500 DDA accounts to the ARP system for Commercial Customers.

15. Travel Arrangements

Here's how operations senior clerks use travel arrangements:

Assisted the patient business services department, assisted with information for internal meetings and managers travel arrangements.
Coordinate, multifaceted office functions encompassing calendar management, travel arrangements and scheduling of conference rooms.

What skills help Operations Senior Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of operations senior clerk skills to add to your resume

The most important skills for an operations senior clerk resume and required skills for an operations senior clerk to have include:

Data Entry
Telephone Calls
Quality Customer Service
Customer Accounts
Computer System
Hippa
Customer Inquiries
ATM
Account Maintenance

Subpoenas
Lockbox
PowerPoint
Word Processing
DDA
Travel Arrangements
HMS
Wire Transfers
Database Systems

Routine Reports
Customer Care
Windows
Encode
Administrative Tasks
Data Processing
Office Machines

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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