Operations, senior specialist job description

You will like working for us as we have amazing people and a highly collaborative culture. Global success hasn't changed our tight-knit feel - we've simply grown into a larger, more diverse family. We have thousands of jobs around the globe and encourage all of our associates to chase their dreams without having to find them in another company - it truly is a special place.

While reporting to the Deputy General Counsel on the Corporate Legal team, you will be responsible for the administrative operation of the legal department, including systems administration, knowledge management, status reporting, metric tracking, budgeting, etc

Selection, implementation and ongoing system administration to ensure departmental use of “best in class” technology.Manage relationships with internal and external providers of technology services.Oversee procurement and implementation of software and hardware as appropriate.Interact and coordinate with outside counsel and their technology teams.Assist with training on the use of legal technology and change management within the business as new technologies are adopted.
This position is located in beautiful Hartsville, SC at our Global Headquarters.
Strong systems knowledge, process improvement skills and the ability to interact with all levels of management are a must.Ideal candidates will have training experience, excellent organizational and communication skills.The role will require the ability to manage multiple priorities.

We care about the health and wellness of you and your family. That's why we offer a comprehensive benefits package that makes it easier to manage your health and provide financial security for you and your family. In addition, we offer competitive wages and retirement plans.
#LI-MR1

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Cybersecurity Vulnerability Management Remediation Team is responsible for leading the remediation of externally and internally identified critical vulnerabilities impacting JPMorgan Chase applications and/or infrastructure components. This function is performed globally and at the scale of which JPMC operates by collaborating with business and technical partners to remediate internal/external risk by leading efforts focused on resolving systemic vulnerabilities, notifying and coordinating remediation efforts with various Lines of Business to produce the most effective process within the firm. The Remediation team's actions are driven based on the criticality of the vulnerability by balancing risk and the ability for our Line of Business partner to service their clients and customers globally.

We are seeking a Remediation Lead to leverage their deep technology & infrastructure experience to offer guidance, best practices, and support across businesses, leading risk reviews and vulnerability assessments, identifying threats, solving problems and communicating with senior leaders and other stakeholders.
This role requires a wide variety of strengths and capabilities, including:

Bachelor's degree or equivalent experience 1-3 years within Vulnerability Management or a risk aligned role which required supporting enterprise vulnerability management and coordination Foundational knowledge of cybersecurity organization practices, risk management processes and principles Manage remediation activities ensuring appropriate, timely and complete resolution Communicate technology findings with leadership and Line of Business key stakeholders and provide accurate remediation metrics and management reports on a timely basis Strong presentation skills capable of speaking to all levels of the organization Demonstrate ability to conduct cross functional meetings with various Line of Business stakeholders Strong deductive reasoning, critical thinking, problem solving, and prioritization skills Relevant certifications include: CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), CRISC (Certified in Risk Management) and CISA (Certified Information Systems Auditor)


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect.
Customer Account Specialist (CAS)

The Customer Account Specialist (CAS) works closely with ADI Account Managers on our most strategic accounts to proactively manage all aspects of assigned customer's demand stream with ADI. The CAS supports and works with the Sales Team, Planning, Manufacturing, and the Business Units to communicate requirements and expectations for assigned accounts. The CAS interfaces directly with assigned customers, including face to face visits. The CAS also interfaces with the end customer's manufacturing partners and ADI Sales Teams associated with these partners globally. This is a very fast paced, exciting, and challenging role.

The CAS continually monitors revenue, backlog, forecasts, and performance to plan. This person understands customer programs that drive revenue and ensures all backend systems are aligned to support anticipated demand. The CAS works closely with Customer Service, Planning, and the Sales Team on a day-to-day basis and is a point of escalation for both the internal and external customers. Expectation is this person must be able to work independently without direct supervision driving the goals of his/her accounts on behalf of ADI. The CAS should act as an advisor to the team adding input to help resolve problems and/or achieve goals. The CAS works pro-actively to be in front of situations and notify appropriate teams ahead of issues as well as providing solutions to problems. The CAS should have excellent presentation skills being able to lead customer meetings via phone, virtually, and in person. The CAS is viewed as a strategic partner with Sales and must represent ADI at the highest level.

The CAS manages all pricing needs of the customers providing quotations, managing pricing contracts, and coordinating worldwide. This includes being a focal point for contract negotiations coordinating with the contract center, providing input, and participating in negotiations.

Additional CAS functions include: Forecasting Revenue, Unit Forecasting (CFIT), Split / DAR Management, MSD/PRT+, Sampling, Demand Monitoring (QlikView / Drop off reports, etc.)

This position requires excellent personal motivation with a proven ability to work collaboratively in a strong team environment, as well as the ability to work independently. The CAS must be multi-task oriented, flexible, positive, and able to adapt effectively to challenging and time sensitive situations.

Qualifications

* Service-oriented individual with a four-year Bachelor's Degree or equivalent working experience in lieu of degree.
* Highly organized and detail-oriented with outstanding follow-through skills, able to think critically and understand the big picture
* 3-5+ years' experience in a customer-facing role, preferably in Inside Sales or External Sales, with semiconductor industry strongly preferred.
* Previous strategic customer experience will be heavily considered.
* Previous global customer and sales team experience is highly desirable.
* Solid understanding of manufacturing and planning processes and supply chain is critical.
* Must have outstanding written and oral communication skills and presentation skills.
* Demonstrated ability to proactively service business with sense of accountability for positive results with a proven track record.
* Problem solving skills, along with demonstrated analytical skills and business acumen. The ability to summarize, analyze, and speak to data specifics will be critical.
* Ability to proactively lead groups to speed resolution of customer problems demonstrating speed, agility, and leadership.
* Must have a clear understanding of a customer centric service model.
* Ability to work collaboratively as well as independently.
* Ability to perform with poise under tight deadlines and shifting priorities, as well as ability to understand independently what those priorities should be
* Excellent MS Office skills, especially Excel, and good data intelligence through the use of QlikView.
* Knowledge of SAP and other ADI tools is a plus.

Additional Expectations

* High discipline, taking ownership, self-motivated with the ability to execute under minimal supervision
* Excellent time management capability
* Strong problem-solving capability
* Ability to work collaboratively as well as independently.
* Quick learner and willing to take challenges
* Travel 10%

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

EEO is the Law: Notice of Applicant Rights Under the Law

Education Level: Bachelor's Degree

Travel Required: Yes, 10% of the Time